Related
Click "like" or comment on following post on HTC Flyer USA facebook page. Best way to send a message to HTC
https://www.facebook.com/htcusa/posts/212867458781538
Worth a try. I will post something
My crystal ball says: Within the next three weeks we will get HC.
## Tapatalked by Flyer ##
Deerhunter48 said:
My crystal ball says: Within the next three weeks we will get HC.
## Tapatalked by Flyer ##
Click to expand...
Click to collapse
Hope you are right
like or comment the following links also:
HTC official page: http://www.facebook.com/HTC/posts/10150495979693084
HTC Flyer official page: http://www.facebook.com/permalink.php?story_fbid=262036503831697&id=182447658457249
I hate to say but after looking at the face book page, it seems to me that its just a marketing outlet for HTC. I don't see them ever answering any support questions there, have you?
---------- Post added at 09:55 AM ---------- Previous post was at 09:46 AM ----------
I posted this.
It appears to me that HTC may be exiting the tablet market. They have never delivered on the promised Android update from Gingerbread to Honeycomb for the Flyer / View and the Jetstream is not competitively priced. Additionally no announcements or marketing in place for the holiday sales pitch coming up would appear to leave HTC in a bad position.
HTC are you competing and supporting your customers or dumping us????
DigitalMD said:
I hate to say but after looking at the face book page, it seems to me that its just a marketing outlet for HTC. I don't see them ever answering any support questions there, have you?
Click to expand...
Click to collapse
Maybe, but a good place to put your message don't you think? I am not looking for support, I want their sales team know that they are not selling hardware, tablet is a complete package. I also want future customers know the facts. Hurting sales is the only way to teach a lesson.
Yes I guess you are right. Just have a bad feeling about this. Reminds me of my HTC Hero.
Here is the HTC US customer support email page. Use this to email to HTC support
http://www.htc.com/www/contact/email-us/
THIS IS BULL **** MAN.....i can't even express how unfair this is. HTC originally said it would be included with HC and then MONTHHHSSS later they still don't offer it to us? They promised it to us, but something tells me they forgot about us and just said screw it.
I only buy HTC products, but this customer support is unfair. This product has been out for months now and still nothing, not even a reminder saying "were working on it". They keep giving us old OS, right when (IF) we ever finally do get HC, Icecream will already be out on tablets once again giving us an OLD OS.
Would someone please explain the point of this? ICS was announced last week and is obviously superior to HC. Why are you complaining about not getting HC now? I can understand if you're complaining because you don't expect any updates, but ICS is obviously the upgrade path Google wants everything with Gingerbread to go with. By the look of things, it appears that HTC was working on HC then stopped when they got word that ICS was coming very soon.
DigitalMD said:
Here is the HTC US customer support email page. Use this to email to HTC support
http://www.htc.com/www/contact/email-us/
Click to expand...
Click to collapse
I sent them an email and this is what I got
You were wondering about a software upgrade for your HTC EVO View 4G. I would be more than happy to assist you with this software inquiry. Unfortunately, I do not have any information about the release of the Honeycomb upgrade for your Android tablet. I would recommend you keep an eye on the HTC regional website at www.htc.com/US under the Home tab for further developments.
Sent from my Evo View 4g
Parastie said:
Would someone please explain the point of this? ICS was announced last week and is obviously superior to HC. Why are you complaining about not getting HC now? I can understand if you're complaining because you don't expect any updates, but ICS is obviously the upgrade path Google wants everything with Gingerbread to go with. By the look of things, it appears that HTC was working on HC then stopped when they got word that ICS was coming very soon.
Click to expand...
Click to collapse
I'm sorry to be blunt , but you really need to read the threads here more and understand how the Android update process works. Google does not release or control updates for any device, none, zero, nada. Maybe in the future since they now own Motorola, they will control Motorola releases, but currently no, so ICS updates are not coming soon to a device near you. When Google announces any given version of Android it runs on exactly nothing at that point and a lot of work remains with each hardware vendor to make it work on each devices.
bboymickey said:
I sent them an email and this is what I got
You were wondering about a software upgrade for your HTC EVO View 4G. I would be more than happy to assist you with this software inquiry. Unfortunately, I do not have any information about the release of the Honeycomb upgrade for your Android tablet. I would recommend you keep an eye on the HTC regional website at www.htc.com/US under the Home tab for further developments.
Sent from my Evo View 4g
Click to expand...
Click to collapse
Here’s my first email to them
"Being the owner of several HTC Phones and enjoying their build quality, I recently purchased a HTC Flyer, thinking it would (as promised) get updated to Honeycomb.
Now, some web sites are reporting the flyer will not be updated.
I am now approaching my 30 day return window, so my question is, do I need to return my Flyer and buy something like the Samsung?
I really like HTC products but, I do want a device that (as promised) will get updated.
Gary"
I got the same reply as you. I then sent them this
"Thank you for your quick reply. As you know the official announcement was on Feb 11, 8 months ago saying the update to Honeycomb would be coming soon. The Flyer is approuching 1 year old and still no update. It seems like I may have to return my flyer and try another product. Thanks, Gary"
I got this back
"Gary, We very much appreciate your loyalty to HTC and understand how it can be frustrating awaiting announced updates, especially when they take longer than anticipated to come out. We ask for your patience as the update is being developed and tested for your device. Thank you again!"
Deerhunter48 said:
My crystal ball says: Within the next three weeks we will get HC.
## Tapatalked by Flyer ##
Click to expand...
Click to collapse
IS there some relevance in your 3 week suggestion?.
I mean is there some announcement from HTC due in that timeframe (fiscal results), a trade-show, or is it really just a gut-feeling/guess?
Thanks
Iain
Kudzus said:
"Gary, We very much appreciate your loyalty to HTC and understand how it can be frustrating awaiting announced updates, especially when they take longer than anticipated to come out. We ask for your patience as the update is being developed and tested for your device. Thank you again!"
Click to expand...
Click to collapse
Sounds good. I hope it's true and not just another ready-made reply.
AF241 said:
Sounds good. I hope it's true and not just another ready-made reply.
Click to expand...
Click to collapse
If it is false info they’re going to buy mine back … they just don’t know that yet
ICS is long way off. I don't expect HTC to release ICS update. Most likely the combination of cyanogenmod + some talented developer will give us ICS.
People fail to realize that Android and iOS are completely different animals.
iOS is made for very small set of hardware (for e.g. iOS supports iPHone 3G, 3GS, 4,4S, iPad and iPad2 hardware only) and hence it is a complete product. Hardware/Software/Apps and middleware (drivers etc) work together to deliver a consistent experience - Apple ensures that.
In Android world - google creates one version of OS with basic set of apps and middleware (drivers etc). It relies on companies to to create software and drivers compatible with the OS and developers to create apps compatible with OS - not an easy task with multiple vendors/hardware combinations.
In a sense Google has been shooting itself in foot with so many versions Froyo, GB, HC and ICS within last 2 years. I will not be surprised if companies stop supporting Google because they are tired of providing all this support. Supporting an OS update takes months of hard work. Add carrier specific releases to that and you begin to understand what a big mess all this is.
ICS is a first step by Google in right direction. Now we will have a single Android OS for phones & tablets with patch releases in future. This will bring stability to Android platform and to its vendors. In my opinion there should never have been HC and GB out at all. It should just have been HC that supported both phones and tablets.
Kudzus said:
If it is false info they’re going to buy mine back … they just don’t know that yet
Click to expand...
Click to collapse
Haha, excellent answer!
Sent from my ADR6300 using xda premium
cnewsgrp said:
Click "like" or comment on following post on HTC Flyer USA facebook page. Best way to send a message to HTC
Click to expand...
Click to collapse
Yeah. I have added my $0.02.
I received a call yesterday from an HTC wanting to discuss a rather critical customer support feedback survey I recently submitted. In the course of the conversation he mentioned the ICS upgrade and I asked him when they expect that to happen. His answer:
"It'll be late May or the second half of this year."
I asked him to repeat it, and whether he had any evidence to confirm that. He said he was sure of the time frame. Make of it what you will, but I've suspected for a while we really got boned in the butt with this one. Give up on an official ICS release in any timely manner.
That's what I figured. When I was researching buying this phone and they said "Late Q1", I was skeptical and said it would probably be more like May. We got confirmation that they were blowing smoke when they announced the Rezound wouldn't be until "later this year".
The CS rep you spoke with seems to align with "later this year".
There has to be a way to get faster updates. What happened to the Google Android Update Alliance?
So basically what he said is sometime this year. That's a pretty big window, so basically we will see an official ICS build within the next 9 months. This is the very reason I root my phone. We already have very stable fully functional ICS builds thanks to our Devs. I don't understand how our Devs can get a great build for us, but yet the "professionals" can't seem to make it happen.
davidbudd1 said:
So basically what he said is sometime this year. That's a pretty big window, so basically we will see an official ICS build within the next 9 months. This is the very reason I root my phone. We already have very stable fully functional ICS builds thanks to our Devs. I don't understand how our Devs can get a great build for us, but yet the "professionals" can't seem to make it happen.
Click to expand...
Click to collapse
Because they aren't concerned with us getting updates. They just work on the next phone and get around to us if they feel like it.
Sent from my Rizzy Rezound
I'm betting it has something to do with Verizon ,not htc. Id blame Verizon for slowing down any update or rom upgrade. Simply because Verizon is testing it to find all the software bugs and tricks embedded in the ROM. And they are determining what bloatware and/or cripplrware they want to stuff in it before its release. Thats why the date keeps getting pushed ahead. Srnd it back to htc devs after vzw is done. Htc tweaks it more, vzw wants to do more to it...and back to htc yet again... :/
The alliance is a joke.
More marketing bs. Great phone though
Sent from my ADR6425LVW using xda premium
I'm still sticking to the summer, but yea, rooting is the way to go.
Even sadder ICS news
http://phandroid.com/2012/03/06/htc-sensation-line-to-get-android-4-0-but-only-sense-3-6/
I think if this is the case with the Rezound rooting will be a must.
Thank goodness for the leaks. They have certainly gotten to the point of being solid and give me most of what I want out of the update. But it doesn't change the fact that Android/Sense 4.0 is ready and working on other phones and they clearly don't have much respect for their previous promises or customers.
I'm sure VZW gets partial blame here, but they are all hurting their reputations together. The extra wait better result in us getting Sense 4! If we just get a bloated official 3.6 I say we get the pitchforks!
Funny, gingerbread with sense 3.5 looks and acts basically like ics with sense 3.6. I tried Joel's sense 4.0 rom and it was pretty cool. This is why we root folks. Never trust the carrier or manufacturers. Stick with the developers!
I'm sure VZW puts HTC through hell with the roms for VZW phones. Definately sucks, but IMO, the longer its put off the more likely we are to get sense 4.0
a-jive said:
...they clearly don't have much respect for their previous promises or customers.
Click to expand...
Click to collapse
welcome to retail. HTC/Verizon already has your money. They sold you a phone with whatever software is had on it at the time. They aren't obgliated to update it at all. they do so in order to keep customers happy. its not just HTC either, motorola, samsung, LG, company x; all the same with software updates. Their policy is update the newest first then work their way back. it cost money to develop updates for every single phone model, thats just the way it is. I have learned to not worr or wait for official updates and just use what this great development community has provided to us....4 months early.
the ICS ROMS out right now are honestly magical. Try them out.
I predict that we won't see anything until the "one" is out for at least a month and the buying of that device begins slowing.
KORM via the beast known as the Rezound.
racinwarrior said:
Their policy is update the newest first then work their way back. it cost money to develop updates for every single phone model, thats just the way it is. I have learned to not worr or wait for official updates and just use what this great development community has provided to us....4 months early.
the ICS ROMS out right now are honestly magical. Try them out.
Click to expand...
Click to collapse
I've been following these threads but refraining from posting in them .
I understand your point, however, Android 4.0 was released/announced just prior to the release of the Rezound. If potential customers of the Rezound knew they would not be updated for close to another year (likely when Android 5.0 will be out) I'm sure that would've swayed many buyers.
I myself as well as most of us users on here aren't too hurt about this thanks to our awesome Devs but it sucks to know a lot of people dropped some nice coin for phone that HTC/Verizon have obviously not held their end of the deal of "Will receive ICS in early 2012". This was stated in red lettering on the spec list of the Rezound on the Verizon website.
Marcismo55 said:
If potential customers of the Rezound knew they would not be updated for close to another year (likely when Android 5.0 will be out) I'm sure that would've swayed many buyers.
.
Click to expand...
Click to collapse
I don't really agree & I'm not trying to argue at all.
My point is that the average VZ customer could care less about updates to a phone that basically worked just fine out of the box.
I am the head of our corporate cell phone account with almost 200 phones & if you said "ICS update" to any of our users you would be met with a blank stare as they wouldn't have the first clue what you where talking about. As long as they can turn on their phones & it functions as it's supposed to, they are perfectly happy with it.
Marcismo55 said:
I've been following these threads but refraining from posting in them .
I understand your point, however, Android 4.0 was released/announced just prior to the release of the Rezound. If potential customers of the Rezound knew they would not be updated for close to another year (likely when Android 5.0 will be out) I'm sure that would've swayed many buyers.
I myself as well as most of us users on here aren't too hurt about this thanks to our awesome Devs but it sucks to know a lot of people dropped some nice coin for phone that HTC/Verizon have obviously not held their end of the deal of "Will receive ICS in early 2012". This was stated in red lettering on the spec list of the Rezound on the Verizon website.
Click to expand...
Click to collapse
you are def right and i agree. it sucks that consumers are fed lies to sell products. honestly though you have to think of it as a numbers game for VZW.
How many people bought the rezound? 1 million (for ease of math)
How many of those people actually care what OS their phone has? maybe 10%?
of that 100000, how many really know the advantages of ICS vs GB? maybe another 10%?
i mean its a small piece of the VZW pie when you think about it.
plus when the next big HTC phone hits the shelves for sale VZW can advertise is as the "first 4.0 HTC device"
it will be summer before we see this. all i want ice cream for is so the devs can finally get us aosp.
racinwarrior said:
How many people bought the rezound? 1 million (for ease of math)
How many of those people actually care what OS their phone has? maybe 10%?
of that 100000, how many really know the advantages of ICS vs GB? maybe another 10%?
i mean its a small piece of the VZW pie when you think about it.
Click to expand...
Click to collapse
That is exactly the point I was making.
It is only posters to sites like this who really care about things like ICS updates & we are such a tiny fraction of Verizons 100 million customers. If every single XDA poster switched to Sprint tomorrow, VZ wouldn't even notice the hit........
This isn't anything new. The HTC Droid Eris was stuck on Android 1.5 forever. I'm pretty sure Android 2.2 Froyo was out already by the time the Droid Eris got its official Android 2.1 update. Based on the past, I wouldn't be surprised if we see the official release of Jelly Bean sometime before we get the official ICS update for the Rezound. I was also fully prepared for the possibility that we'd have an AOSP port working before we get the official ICS update from Verizon. The Droid Eris already has a mostly working AOSP ICS port and they haven't had an official update since Android 2.1 to base anything off of, so I know its possible with the right amount of time and patience.
Anyways, going forward its very possible we are only going to have AOSP ports for the Rezound, because it is entirely possible at this point that ICS will be the last officially supported version of Android for this phone.
SamXp said:
What happened to the Google Android Update Alliance?
Click to expand...
Click to collapse
Hehe. Hehehe. Yeah, I remember that happening too. That was cute.
But yeah, honestly, they didn't attach any teeth to this agreement so there's no incentive for any of the manufacturers to honor it.
http://www.htc.com/www/help/android4faq/?cid=android4FB
I know there have been emails, speculation and all of that jazz.
Here it is however, officially official for anyone/everyone to see.
I'm sure if you call a few customer service reps, you can find one or two that will reignite the speculation. It's too quite in here.
yeah that's it. Does kind of suck. my phone was one of the first to receive an ics update from htc and it is absolutely amazing even with its heavily skinned sense ui. But the downside is its built on 4.03 and before 4.04, ics is so buggy you'd think it was in beta, and battery life has gone to complete hell too, and for the htc vivid, it's probably its first and last update from htc.
Hopefully someone delivers a good ics rom for us.
Sent from my HTC PH39100 using XDA
DigitalMD said:
I'm sure if you call a few customer service reps, you can find one or two that will reignite the speculation. It's too quite in here.
Click to expand...
Click to collapse
Sounds like a plan. I'll get on it.
I'm running CM9, ICS on my old Color Nook and its great. Stable, wonderful.
Guys, sign my petition in my thread, we get enough signatures we will surely get ICS
Sent from my PG41200 using XDA Premium HD app
Or steady full working honeycomb. This is a more definite chance
they said they aren't done supporting it but I call bs. i originally suggested new features for honeycomb but now if they just fixed the gps, made it faster and smoother, and fixed the game data downloading issues I'd be happy. Probably won't happen though. I'm just going to stay on gingerbread
Sent from my HTC PH39100 using XDA..
Whoareyou said:
Guys, sign my petition in my thread, we get enough signatures we will surely get ICS
Sent from my PG41200 using XDA Premium HD app
Click to expand...
Click to collapse
You must be high lol
Sent from my SGH-T989 using Tapatalk 2
no good news as its 99% the same chips as the Sensation XL
algorhythm said:
You must be high lol
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Lol yeah I don't see a petition doing much good at this point. HTC has decided the cost of giving us an update is more than the cost of loosing our business so they'll just ignore a petition.
Really I don't seen how it could cost them that much though. These is a company that doesn't differentiate from hardware too much and there are several phones that either have ics or are getting it with very similar if not identical hardware. Its not like they have to develop from scratch, really just taking something like the one v rom, optimize it for a tablet, and adding drivers for the front camera is all they'd have to do. 90% of all htc device's if not more have some version of the snapdragon with an adreno gpu so getting us a working ICS update shouldn't take more than a day with the resources they have.
Sent from my HTC_Flyer_P512_NA using XDA
Its still a nice tablet.
Disappointed in HTC - would have to think long and VERY hard before buying another product from this manufacturer.
yeah it is a nice tablet still. I don't get the marketing and design though. they set it up to fail from day one by releasing it at a high price point that you could get a 10 inch honeycomb tablet for. most people just passed it up and went to the xoom sitting next to it. or just bought an ipad. HTC seems to do this alot, just throw some product out there with some innovative features, but overall make it unappealing to the market (in this case the pen, but remember the Facebook phone?). They really took a knife to a gun fight with the flyer and now they wanna pretend it never existed.
Sent from my HTC PH39100 using XDA
Cor-master said:
yeah it is a nice tablet still. I don't get the marketing and design though. they set it up to fail from day one by releasing it at a high price point that you could get a 10 inch honeycomb tablet for. most people just passed it up and went to the xoom sitting next to it. or just bought an ipad. HTC seems to do this alot, just throw some product out there with some innovative features, but overall make it unappealing to the market (in this case the pen, but remember the Facebook phone?). They really took a knife to a gun fight with the flyer and now they wanna pretend it never existed.
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
Long term, the phone and tablet market will be a 2 horse race. The SGS and Galaxy tab outsell any HTC phones/tablets and the Apple Iphone/Ipad will continue to dominate (....am I allowed to say that here ?)
Nokia are making massive losses.
RIM in steep decline.
Sony have lost their mojo.
HTC struggled last year but the One range may do them some good - if they don't alienate too many flyer/view owners
Samsung are a bit plasticky.
yeah I'm a former samsung owner, build quality could be worse but they do use too much plastic no doubt
Sent from my HTC PH39100 using XDA
I am teh sad.
Sent from my PG86100 using xda premium
Wouldn't mind so much if HC didn't suck so much on the flyer - performance just seems awful. Ah well think I'm just gonna stick Dexter's ICS/Sense 4 rom on my flyer and live without the pen. At least I'll have the goodness of chrome and it runs much smoother than the official HC release ever did.
I'll have to think carefully about ever buying another HTC device - if I wasn't so happy with my one X I think I'd have turned my back on them by now. Not that they'd care of course.
Well HTC sucks, but not as much as Motorola ( i have the dorid x2) who locks their bootloaders, never unlocks them, never releases the source code and drops support even for currently selling phones only 4 months old. But wait, ain't Motorola part of that funny sounding company ,,,?? starts with a G........ oh, yes, Google. Hummmmmmmm
Oh and BTW, FYI, UBETCHA, I'm reverting to FROYO, which was so less laggy, leggy, jerky, jittery, clucky, clicky, smelly, bed bug ridden ,stinky, crappy, gassy, slimy, limey, and sticky/rickety than GB, HC, ICS, JB and any future or past or other version of Andorid, IOS, WP, SENSE, BB, ET, or NBC.
And speaking of petitions, I'm gonna start a petition to have Apple and Samsung bury HTC in patient infringement litigation to the point for HTC cannot sell a single device , hhahhaahhahooohooohhhoehehehehehee LOL LMAO.
There I feel so much better now.
Grrrrrrrrrrrrrrrrrrrr
I asked htc about this and they said "Dear **** *******,
Thank you for your email regarding your HTC Flyer.
My name is David and I am a Technical Support Agent for the HTC Written Team.
I understand that you wish to enquire if the Ice Cream Sandwich (Android 4.0) update will be made available for your tablet.
We really do appreciate your interest in our products John. I do apologise but the HTC Flyer would not be receiving the ICS update. This is because this update is incompatible with this device.
However, your experience with our phones is very important for us, and we take these comments very seriously. HTC is a forward thinking company and appreciates any feedback received from its customers. Your comments, concerns and suggestions will be taken into consideration and passed on to our development ream.
I do apologise for the inconvenience this may be causing you.
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here .
Sincerely,
David
HTC"
I Replied saying about the hundreds of sense 4 ics ports out there and all they needed to do to one of them is fix the camera and the scribe function and they would have an ICS rom!
... so did they answer your query successfully ?
Seems like the support guy is asking you to swallow the BS line "incompatible with your device". Might be worth further enquiring as to why it is incompatible ...
---------- Post added at 08:49 PM ---------- Previous post was at 08:43 PM ----------
(Edited for accuracy)
"Dear **** *******,
Thank you for your email regarding your HTC Flyer.
I understand that you wish to enquire if the Ice Cream Sandwich (Android 4.0) update will be made available for your tablet.
We really do appreciate your interest in our products. I do apologise but the HTC Flyer would not be receiving the ICS update. This is because HTC are moving out of the tablet space and it is uneconomic to support your device further.
Your experience with our phones isn't really important for us, and we will file your comments in the trash can. HTC is losing money and has bigger problems than dealing with feedback received from its customers. Your comments, concerns and suggestions will be ignored - we probably don't even have a tablet development team to forward them to.
I laugh in your general direction.
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here .
Sincerely,
etc"
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
Mech8 said:
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
Click to expand...
Click to collapse
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
I agree totally. With HTC's recent earnings miss, I don't see why they can't see their current "support model" isn't working. If it weren't for the dev's here, I'd be even more pissed. HTC needs to embrace the developers as opposed to working against them by not actively releasing updates for a product that they sold me on. I've stuck with HTC devices since my old HTC Mogul but I'm starting to feel the same way. HTC needs to get their **** together or they'll lose a community of people that have helped keep them relevant over the past 5-7 years.
Mech8 said:
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
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NYCHitman1 said:
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
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Everyone says sprint sprint sprint but is it not the manufacturer's that say what device they wanna tweak the os for? Besides if it was sprint that was delaying it why would the s3 already be confirmed to be getting the jelly bean update? HTC says they don't know if they will be updating it. And Idt sprint would hurt their own pockets like that. 2 have 2 flagship phones on the latest os faster and far less problems they would/should be jizzin in their pants for that chance.
NYCHitman1 said:
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
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Click to collapse
Sprint can't work on getting updates out if HTC hasn't given them anything to work with. I point my finger at both of them. A phone that's behind in updates on a network that's behind can destroy what little patience people have left.
Will7272 said:
I agree totally. With HTC's recent earnings miss, I don't see why they can't see their current "support model" isn't working. If it weren't for the dev's here, I'd be even more pissed. HTC needs to embrace the developers as opposed to working against them by not actively releasing updates for a product that they sold me on. I've stuck with HTC devices since my old HTC Mogul but I'm starting to feel the same way. HTC needs to get their **** together or they'll lose a community of people that have helped keep them relevant over the past 5-7 years.
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Click to collapse
U hit the nail on the head! Totally agree 1000%
I payed more for my phone than I did my laptop or tablet. Yet they get updates damn near everyday. And if android is open source I should be ableto get the updates on anyphone that runs Android as long as the specs are up to par for free correct. Just like linux. So y do they get to choose what we get so they can make money. I mean we do it here. So y can't they. Lol sry just rantin clearin my chest.
Me and the wife love HTC but we both agreed that even though we dislike the build quality of Samsung it may be our next phone just because things get updated and fixed a lot more frequently. Besides our phones stay deep inside great looking cases so how much does build quality mean to us anyway.
Sent from my EVO using Tapatalk 2
Will7272 said:
Sprint can't work on getting updates out if HTC hasn't given them anything to work with. I point my finger at both of them. A phone that's behind in updates on a network that's behind can destroy what little patience people have left.
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Click to collapse
The update comes from HTC pending a request from Sprint. If Sprint doesn't request it, it will never come. Once Sprint receives it, they add all of their bloat and send it for testing. After that, you already know what happens.
Either way, I am hoping for an HTC Nexus device based on all these multi-OEM Nexus rumors.
NYCHitman1 said:
The update comes from HTC pending a request from Sprint. If Sprint doesn't request it, it will never come. Once Sprint receives it, they add all of their bloat and send it for testing. After that, you already know what happens.
Either way, I am hoping for an HTC Nexus device based on all these multi-OEM Nexus rumors.
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Point taken. Bottom line is that "we" the customer, gets screwed. I would find it hard to believe that HTC and Sprint both "don't know" what people want. HTC makes great phones and the developers help us love them. Developers maximize the potential of our devices but if they're not getting what they need, it's a moot point and I'll probably leave Sprint and HTC altogether when I'm due for an upgrade. I'm sure I'm not the only one either. Patience only goes so far.
Not to mention still can't have caller id tones since last update n they can't fix that. Bs and I don't wanna switch roms cuz something always never works in roms.
have to admit if it wasn't for custom roms and the hard work of devs here I would have tossed this phone by now.
Sent from my HTC EVO 4G LTE
Having been an android owner for the last three years (and an evo owner for the last 2), I've gotten used to the slower updates. It's always been explained away by saying that first HTC has to produce an update, then Sprint has to tweak the update, before we ever get the OTA. I know it's not a solution to the problem presented in the OP, but has anyone noticed that we have fantastic devs for this phone? The roms, kernels, and tweaks are not only being produced on a daily basis, but are frequently updated and provided with fantastic support. I can live with slow manufacture and provider updates as long we continue to have great devs.
Yes, but in a different way. I will not be purchasing another HTC product ever due to their slow update roll outs as well as their locking of the boot loaders. While they finally relented and let people unlock their bootloaders through their website, their previous and current stance on the issue is unacceptable to me.
You got robbed if you paid $850 for the phone, lol.
Everyone always thinks the grass is greener someplace else. If you're not happy with sprint then go somewhere else.
But just know that the verizon Gnex, a Google phone, didn't get the JB update for 2 months after it was released on GSM phones.
Also I don't think KLP has been released yet.
Naters
Sent from my EVO using xda app-developers app
KLP isn't out yet. I never said i was leaving sprint just may leave HTC. for me sprint is the best deal besides pre-paid. if pre-paid got the hottest phones as well. I think the big 3 would be outta biz or would have to lower prices to compete. lol
NaterTots said:
Everyone always thinks the grass is greener someplace else. If you're not happy with sprint then go somewhere else.
But just know that the verizon Gnex, a Google phone, didn't get the JB update for 2 months after it was released on GSM phones.
Also I don't think KLP has been released yet.
Naters
Sent from my EVO using xda app-developers app
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myamex said:
You got robbed if you paid $850 for the phone, lol.
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Click to collapse
not really that is what they run off contract. bout $800 plus tax
this phone will probably be the last HTC phone I purchase... unless they change their policy on source and start to release it to dev's faster... it seems like there is a lot more activity for the S3....
If I get another HTC device it will be a nexus. If they dont make a nexus device im not getting it. I love htc build quality, it feels like a real device in my hand, but the lack of updates really turns me off.
Sorry to hear you paid $850 for this mech.. got mine free without upgrading because the 3ds were on backorder when mine broke... and i got that free also...
RUU Download Link
I was passing by on my way from the One X+ Forums, and I recently got confirmation from this wonderful man that my phone would be receiving the 4.2.2 update by the end of the year.. While browsing through his Twitter feed, I came across this tweet from him, which at least confirms that a plan is being worked out to release the same update for you guys. That is the same response he gave about the One X+ not too long ago, but now that has been confirmed, so I would expect a full confirmation soon for the EVO. It looks like you guys haven't been forgotten after all. :highfive:
Update 1: I contacted him directly about it, and got a slightly different and more vague response here. He won't confirm anything, but he says he is "working on it", so take it for what you will. I still believe it will receive the update, although @Fifth313ment is willing to bet $100 that it won't.
Update 2: We've got an official comment from the President of HTC USA here. It's still very vague, but it looks like we'll be hearing about a possible update plan soon.
Update 3: It's official folks! https://twitter.com/JasonMacHTC/status/386284246521769984 And it's a version newer than most were even expecting! I believe @Fifth313ment owes me a healthy chunk of money and an apology to HTC. ;D
Update 4 (11/26/13): It looks like the update is still on track for the end of the year, but a delay is not out of the question. It is in internal lab testing right now though. https://twitter.com/JasonMacHTC/status/405422654338777088
WindyCityRockr said:
I was passing by on my way from the One X+ Forums, and I recently got confirmation from this wonderful man that my phone would be receiving the 4.2.2 update by the end of the year.. While browsing through his Twitter feed, I came across this tweet from him, which at least confirms that a plan is being worked out to release the same update for you guys. That is the same response he gave about the One X+ not too long ago, but now that has been confirmed, so I would expect a full confirmation soon for the EVO. It looks like you guys haven't been forgotten after all. :highfive:
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Click to collapse
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
I won't believe anything until it is actually released.
That said, it is still too little too late and I will be moving on from HTC.
---------- Post added at 05:39 PM ---------- Previous post was at 05:39 PM ----------
rubber guard said:
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
Click to expand...
Click to collapse
He directly answered a question about the Evo LTE and said they were working on it internally and with Sprint. It's vague, but it's something.
Fifth313ment said:
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
Click to expand...
Click to collapse
I don't have this phone, so I can't say for sure if the update breaks root or S-OFF. Someone will have to test it first.
rubber guard said:
On mobile, but I didn't see anything in his time line to indicate the evo LTE is getting 4.2
Sent from my EVO using Tapatalk 4
Click to expand...
Click to collapse
clownfart said:
I won't believe anything until it is actually released.
That said, it is still too little too late and I will be moving on from HTC.
Click to expand...
Click to collapse
I understand your guy's frustrations. For the longest time, we over at the HOX+ section didn't believe that we'd get the 4.2.2 update, but we did. And now that 4.2.2 has been confirmed for the HOX and almost confirmed for the EVO, I believe that HTC won't leave you guys behind that quickly. At least not until after the 4.2.2 update.
WindyCityRockr said:
I don't have this phone, so I can't say for sure if the update breaks root or S-OFF. Someone will have to test it first.
I understand your guy's frustrations. For the longest time, we over at the HOX+ section didn't believe that we'd get the 4.2.2 update, but we did. And now that 4.2.2 has been confirmed for the HOX and almost confirmed for the EVO, I believe that HTC won't leave you guys behind that quickly. At least not until after the 4.2.2 update.
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Click to collapse
Did you see my post above? I STILL can't send MMS messages without going through a huge task or another app altogether. HTC doesn't care about their customers sadly. They will leave us in the dust, I'm willing to bet $100 and start a pool if anyone is interested?! LTE still sucks on the phone as does signal strength. I used to get a better signal with my OG EVO and I have a list of other issues. But I'm stuck on my contact and there is not much I can do for now. I can tell you that I will never give HTC another dollar of my money as long as I live! WindyCityRockr keep up the good work bro!
5th
Just because the HOX got the update doesn't mean we will. We're not the same breed. It's like assuming that because we share so much DNA with chimps, we will be able to have chimp babies too. Not happening until it happens, which, in all likelyhood, will be never.
Fifth313ment said:
I'm sorry bro the EVO LTE is not getting another update. They simply don't have the stomachs to tell us. They know this will banish users from HTC so they will not give a confirmation for as long as they can, IF EVER, hoping w simply forget about it. Also in that tweet he said he is working with the "Carriers" on a plan, but Sprint is the only carrier carrying the EVO LTE. So it's simply a canned (no pun intended) response.
Why hasn’t HTC and Sprint fixed the MMS picture bug yet? It’s been a year and a half?! WTF? Every time I send a MMS picture I get angry as I have to add another pic, then another to get a full screen pic you can see that isn’t compressed, then delete the first slide, then retype or paste (what I previously copied) and then send, rinse and repeat! FLUCK YOU HTC! I shouldn’t have to use a third party app to send picture messages or do 50+ things to get a decent picture to send! And the pictures that send when I don’t do anything are unreadable! Blurry to the point where huge text gets garbled! This is pissing me off, as I just had to send one, so this is a rant but I’m still pissed!
+1 on why I will never buy another HTC!
+2 I’ll never forgive them for the year I spent having to turn my screen on and off a million times as my proximity sensor wasn’t working (proximity bug)!
WindyCityRockr, you're a dev, will the newest EVO LTE update kill your and S-OFF app? I want to take the update but not if it kills the option to root and S-OFF. Thanks.
5th
Click to expand...
Click to collapse
It locks your bootloader but you still have s off
Sent from my EVO using XDA Premium 4 mobile app
3.17.651.4 rolling out now. Not much in it.
Sent from my EVO using XDA Premium 4 mobile app
I'm not seeing anything in your link to suggest we'll be getting 4.2.2 or sense 5. Do you have a more direct link you could share to that information?
All I see is a reply from him regarding the Evo LTE saying, "No worries, nothing confirmed yet..."
With the keyword being "nothing".
He didn't mention 4.2.2 or Sense 5, or that we would even be getting anything at all.
xHausx said:
I'm not seeing anything in your link to suggest we'll be getting 4.2.2 or sense 5. Do you have a more direct link you could share to that information?
Click to expand...
Click to collapse
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Edit: Yes, he did make that clarifying statement afterwards, but he did confirm work at one point in time. Most likely he is waiting on a specific timeline, as his response is similar to many other phones before the update was official.
WindyCityRockr said:
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Click to expand...
Click to collapse
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
xHausx said:
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
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Click to collapse
I completely understand. I'm probably being too optimistic here with my hopes for HTC. They, and most manufacturers, have bad track records when it comes to these kinds of updates, though HTC has improved recently. Improvement unfortunately means already 1 year old software released as a new update, but it is progress towards the ultimate goal of quick Android updates. There is most likely a lot of PR going on here, but he did confirm they are working with the carriers, one of which, I'm again assuming, is Sprint, as they're working with AT&T for updates on similarly older phones, such as the One X and One X+. Yes, they are very different phones, but the One X+ was a mid-cycle phone and has a considerably smaller user base, and they are still releasing 4.2.2, so that gives me some hope for the EVO.
WindyCityRockr said:
The HTC Developer who tweeted the information specifically responded to a question about Sense 5 and 4.2.2 here, stating that they are working with the carrier on a plan for the update. There's some obvious speculation here, but it confirms that there is plan being made to release the update. Whether they go through with that plan is another thing. Many people thought HTC had completely left behind the EVO, but this is proving that work is still being done towards it, however large or small it may be.
Edit: Yes, he did make that clarifying statement afterwards, but he did confirm work at one point in time. Most likely he is waiting on a specific timeline, as his response is similar to many other phones before the update was official.
Click to expand...
Click to collapse
xHausx said:
To be honest, it just sounds like normal PR spin. This latest update doesn't exactly inspire confidence in htc's resolve to support the device if their own maintenance upgrades are using a version of android that's over a year old.
We have a handful of people here who, in their free time and without any proprietary information, can get the device working very well on the latest version of android, yet htc is unable to devote enough resource towards it to push out a proper upgrade?
If this was just a stop-gap until a larger one could be pushed out it would be one thing, but, in my opinion, the comments so far do not suggest that's the case. It sounds like he's leaving it open for interpretation in the hope that people will look upon it favorably and spread rumors that are inaccurate.
Click to expand...
Click to collapse
xHausx I tweeted to HTC as well and you are correct, that is the normal PR spin, I got the SAME response. WindyCityRockr, do not forget all of our talented DEVs that will bring us 4.2.2 & 4.3 to our phones. They are keeping it alive!
Active_Matrix said:
xHausx I tweeted to HTC as well and you are correct, that is the normal PR spin, I got the SAME response. WindyCityRockr, do not forget all of our talented DEVs that will bring us 4.2.2 & 4.3 to our phones. They are keeping it alive!
Click to expand...
Click to collapse
I am by no means, at all, trying to diminish the work that the Devs have done. They are some of the most important people for maintaining a device and keeping it up to date. I'm just trying to be optimistic about HTC's prospects for the phone. There isn't very much evidence at this point, but they haven't outright denied it, which makes it more of a possibility than most people around here have made it seem.
Sent from my HTC One X+ using XDA Premium 4 mobile app
I was actually kinda expecting this from them. I got shat on with the Hero and was really not expecting much in the way of constant support from HTC. Especially when all you hear in the news stories is how badly they are doing as a company. I guess it's a good thing I've grown tired of Sense anyways.
Update from President of HTC USA in the OP. Again, nothing confirmed, but he did corroborate the developer's original tweet in that they are working on finalizing a plan for the update.
WindyCityRockr said:
Update from President of HTC USA in the OP. Again, nothing confirmed, but he did corroborate the developer's original tweet in that they are working on finalizing a plan for the update.
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Click to collapse
Would require no plan if they were to drop support entirely. Optimistic since the one x shares the same hardware.
Sent from my EVO using xda app-developers app
gameaddict8 said:
Would require no plan if they were to drop support entirely. Optimistic since the one x shares the same hardware.
Sent from my EVO using xda app-developers app
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Click to collapse
IMHO, they are working on it. things could change, but the president of the company doesn't tweet that unless it is getting worked on.
who knows whose hands the update is in right now (htc or sprints) but it is likely that this device moves up in priority now that the One has 4.3.
I can't think of many devices more popular on sprint that are more popular than this other than iphone (os updates go much quicker), HTC one (already up to date), the GS3/4 (not sure where they are)>
Fingers crossed for maybe middle november.
rubber guard said:
IMHO, they are working on it. things could change, but the president of the company doesn't tweet that unless it is getting worked on.
who knows whose hands the update is in right now (htc or sprints) but it is likely that this device moves up in priority now that the One has 4.3.
I can't think of many devices more popular on sprint that are more popular than this other than iphone (os updates go much quicker), HTC one (already up to date), the GS3/4 (not sure where they are)>
Fingers crossed for maybe middle november.
Click to expand...
Click to collapse
Would be a win to beat out the gs3
Sent from my EVO using xda app-developers app