OEM LCD Panel / Digitizer Assembly? - AT&T Samsung Galaxy S II SGH-I777

Anyone happen to know where I can source one of these? Aside from buying a bricked phone and swapping them... I can't seem to find any online, and yes I've tried searching. My i777 took a 4 foot drop and landed screen side down on tile floor (and I use the Neo Hybrid case)... glass didn't break but LCD panel doesn't illuminate/show anything and it seems the assembly is 'all in one' and I can't get the LCD panel separately.

happened to my galaxy s1
well, you can find most parts at globaldirectparts.com but to my knowledge it's out of stock
I think you should try to contact them and see if they can back order any
EDIT: since it's still 1 year you can send it to Samsung to replace it. same price or less and better servicing
Sent from my iPhone using Tapatalk

kulzboy said:
happened to my galaxy s1
well, you can find most parts at globaldirectparts.com but to my knowledge it's out of stock
I think you should try to contact them and see if they can back order any
EDIT: since it's still 1 year you can send it to Samsung to replace it. same price or less and better servicing
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'm not the original owner, though. Hmm... I'd have to check it out. How would I go about doing that?

ioft said:
I'm not the original owner, though. Hmm... I'd have to check it out. How would I go about doing that?
Click to expand...
Click to collapse
Im not sure how you go about it but I've read that it doesnt matter if your original owner or not.

Always see them on EBay
http://www.ebay.com/itm/Samsung-AT-...925?pt=LH_DefaultDomain_0&hash=item20c4f46ead

I just ordered one from here.
https://www.gounlock.com/details.php?itemId=7096
Dropped mine from about 1 foot on pavement. Cracked, but it still works. Been like this since Dec, I was waiting for the prices to go down but they are going up.
Sent from my SGH-I777 using XDA

$147 for Sammy to do it. My wife just had hers replaced.
Sent from my SAMSUNG-SGH-I777 using XDA

rompus said:
$147 for Sammy to do it. My wife just had hers replaced.
Sent from my SAMSUNG-SGH-I777 using XDA
Click to expand...
Click to collapse
Do you call or what? I cracked mine and want Sammy to do it.
Sent from my SGH-I777 using xda premium

Yes. Call Samsung customer service. They will hook you up.
Sent from my SAMSUNG-SGH-I777 using XDA

What is the number?
Sent from my SGH-I897 using XDA

Look on the sticker under your battery with the imei number. Should be on that.
Sent from my SAMSUNG-SGH-I777 using XDA

Thanks for the tips. I'm gonna give them a call tomorrow. I had sensitive information stored on the internal memory, but I was able to blindly tap through and mount the phone on my pc and grab it off - so I'm going to take the lazy approach and see if they'll fix it. It's an easy fix, but if they'll fix it for cheaper then I may as well send it to them.

Perfect. Been needing a screen for months.

Related

So close to giving up

This phone is awesome until i make or receive calls. I've tried numerous roms and modems that all result in the same result which is muffled voices that i often can't even understand. Seems that its when im talking to iphone users more than anything but its always there. My inspire was great with phone calls and really never had an issue understanding with any phone I've ever owned. Very frustrating and even happens on headset and Bluetooth devices. Any advice, anyone else experience this?
Sent from my SGH-I777 using xda premium
Are you using a case?
If so, try it with and without it.
Sent from my páhhōniē
It very well may be a hardware issue. It happened to me on my last SGH. When I got a new phone, I haven't experienced the issue.
Try getting a replacement with whoever you bought the phone from. I had my phone replaced via hardware warranty and not insurance, so I got it for free.
Sent from my SAMSUNG-SGH-I777 using xda premium
autonomous-inc said:
It very well may be a hardware issue. It happened to me on my last SGH. When I got a new phone, I haven't experienced the issue.
Try getting a replacement with whoever you bought the phone from. I had my phone replaced via hardware warranty and not insurance, so I got it for free.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
That's probably what I'll try. I bought it over the phone with at&t so I'm sure they will want me to send it in since they aren't selling the sgsII over the counter here in austin (they are pushing the skyrocket). Sucks to be without a phone for a week or so!
mj0528 said:
That's probably what I'll try. I bought it over the phone with at&t so I'm sure they will want me to send it in since they aren't selling the sgsII over the counter here in austin (they are pushing the skyrocket). Sucks to be without a phone for a week or so!
Click to expand...
Click to collapse
You'll keep your current phone until they mail you the replacement. Then you'll pack your old phone into the box and ship it off. Make sure you've flashed back to stock and removed any trace of root because if you don't you'll lose warranty.
Sent from my SAMSUNG-SGH-I777 using xda premium
autonomous-inc said:
I had my phone replaced via hardware warranty and not insurance, so I got it for free.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
It should be pretty easy to make a claim on faulty hardware when you do it online and send it in, I haven't had any issues with call quality or anything so I'd guess it's a hardware issue
also I've done this before, except I did it with insurance claim, and I'm pretty sure they sent it with like FedEx overnight shipping too so you wouldn't really be waiting either
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Replacement on the way. Refurbished though which I guess should be fine if it works properly!
Sent from my SAMSUNG-SGH-I777 using xda premium
mj0528 said:
Replacement on the way. Refurbished though which I guess should be fine if it works properly!
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Between my wife and I we got 3 refurbished captivates. They all looked brand new. I think att has them do a really good job of refurbing them.
Sent from my Galaxy S II (i777)
Had to get my original Captivate replaced. Wife still uses it, going strong with no problems.
I was told that a refurb may have new or refurbished internal parts, but an all new exterior case, screen, etc.
Right on!
Sent from my SAMSUNG-SGH-I777 using xda premium
creepyncrawly said:
Had to get my original Captivate replaced. Wife still uses it, going strong with no problems.
I was told that a refurb may have new or refurbished internal parts, but an all new exterior case, screen, etc.
Click to expand...
Click to collapse
Your guide back to factory was easy! Thanks for making it that way!
Sent from my SAMSUNG-SGH-I777 using xda premium
Please post on this thread how the new phone works. I'm kind of having the same exact problem and considering trading it in.
Have you tried hellraiser yet?
Sent from my SAMSUNG-SGH-I777 using xda premium
buzzbox said:
Have you tried hellraiser yet?
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Does a hellraised rom help this sort of thing?
Sent from my SAMSUNG-SGH-I777 using xda premium
I would rather have a refund than a phone someone already used and broke. I buy new, I expect new.
refurbs are often times just a new phone that they cannot sell as new because it was opened. No scratches or damages but its still new.
Refurbished phones right now are basically still new phones. Most of the refurbished phones were phones bought brand new and returned within the 30 day free-exchange period. Some people didnt like it and a lot of people returned it for the Skyrocket... so AT&T has to resell the phones as refurbished even though there was nothing wrong with it at all. So now is the time to buy a refurbished phone.
I got my Dad one last week and he got it on Thursday. Its completely brand new. Not a scratch or anything on it. He got it for $9.99 and its perfect.
of all the refurbs I ever received from AT&T, all of them looked new.
I was up to 4 Captivate refurbs last year and they all looked brand new.
Interesting, not having any call issues with my phone.

I dropped my Note

So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I think though that once the damage is seen you'll get charged.
Sent from my SAMSUNG-SGH-I717 using xda premium
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
RMXO said:
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
Click to expand...
Click to collapse
That's what sucks, I had the portfolio case on it because it was a gift, but I've been holding out for an otterbox case because I have a $50 coupon.
I think I might take the plunge because with my Atrix I had a legit issue that couldn't always duplicate but the speaker part was dented plus was unlocked and I was able to swap phones
Sent from my SAMSUNG-SGH-I717 using Tapatalk
dmbrown81 said:
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Basically that sums it up. It's really not that big of deal because any case will covert it up.
Sent from my MB860 using Tapatalk
U know what I returned one of my notes just because it had a piece of lint between the glass and bezel. That i could not get out. A case would cover it up but drove me crazy knowing it was there. :what:
Sent from the TermiNOTEr! ;-)
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
+1
10 char
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
I called rogers and told the rep that my phone started randomly rebooting and freezing and because i have a government plan they are shipping me a brand new one in a couple days no questions asked
Sent from my SGH-I717R using xda premium
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Yup. Don't be that guy.
Sent from my SGH-I717R
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
carhigh said:
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Truaim said:
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
Click to expand...
Click to collapse
Wow, really?? The only thing "wrong" with it is the damage "he" did to it you dumbass!
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
SeenNotScene said:
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
First of all I was heading up the car wash to raise money for kids to go to a summer camp. I actually brought my atrix with me to swap sim cards but I left it in my car parked across the street. While running across the street it feel out of my pocket. Big picture I am grateful that no major damage was done but also that we all should be mindful how big this phone is and how easy it is to forget. Either way I've decided to just ride it out because any case that wraps around the phone will cover it up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
bubbad58 said:
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
Click to expand...
Click to collapse
This might be a good route OP. GL in getting a new one & I feel your pain.
neonsector said:
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Click to expand...
Click to collapse
Yes, could someone please explain this?
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Exactly! It's YOUR fault! Deal with it!
Sent from my BadAzz At&t Galaxy Note running Saurom & OC'd to 1.8GHz

Pleasant experience with AT&T warranty exchange

Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a very pleasant experience earlier today too. My situation is different cause I've only had my phone for a few days, but I had some stuck pixels & they exchanged it for a flawless one cheerfully & with no questions asked. Very impressed with AT&T so far, especially after all the bad things I've heard about them
21productionz said:
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pretty sure it's non transferable. Good luck.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
btswein said:
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
Click to expand...
Click to collapse
I downloaded a stock rooted rom, flashed it, and viola. The lady knew it was still rooted, and said she would take care of the rest.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am lucky to have a service center close to my house. I've been there a dozen times over the last few years. They are top notch when it comes to customer service. I've never been disappointed. Always be sure to complete the customer service survey if asked.
Sent from my SAMSUNG-SGH-I717 using xda premium
I've been with AT&T since before they were Cingular, lol. Always had great experience with their customer service!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
shaokang said:
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
kiltedthrower said:
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Most the time they don't ask if u purchased the phone. Atleadt haven't with me. Just call and tell them u need an exchange and 9/10 times they will as long as there is no water damage.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
They just denied Me service cause I'm not with att any more gotta call Samsung
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Does that surprise you? Makes sense to me that you don't have service with them!
Sent from my SAMSUNG-SGH-I717 using xda premium
Hey I had hope lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Never hurts to ask right? =D
Sent from my SAMSUNG-SGH-I717 using xda premium
Asked them to swap out my i717 because the GPS was not functioning correctly.
They sent a what looks like a new phone. Had all the clear plastic on the camera and sides.
Very happy with them.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a USB port problem on my wife's phone and I called the Att warranty and a replacement arrived the next day. Along with that I noticed the black clipping issue is substantial. As her new screen is more vivid compared to mine....Thinking about replacing mine now.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
ladyhaylin said:
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
Click to expand...
Click to collapse
They replaced mine for the cracks, then the next two for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
They replaced mine for the cracks, then the next teo for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thank you very much you just made my day
the second star to the right

Shattered!

Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar
Click to expand...
Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
Click to expand...
Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.

Has anyone recently received a replacement from Asurion?

I'm thinking of sending my current MDK phone to Asurion for a replacement because of some scratches on the housing and screen but since the phone is about 7-8 months old I'm scared they'd send me an updated replacement
So I'd thought I'd try and ask here. Thanks for any replies
Sent from my SCH-I545 using Tapatalk
brandonair95 said:
I'm thinking of sending my current MDK phone to Asurion for a replacement because of some scratches on the housing and screen but since the phone is about 7-8 months old I'm scared they'd send me an updated replacement
So I'd thought I'd try and ask here. Thanks for any replies
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
I'd just try to replace the screen. I'm almost positive you're going to get a locked down phone back from them. Or go on swappa and scoop another mdk s4.
Sent from my SCH-I545 using XDA Premium 4 mobile app
OP - You will get an updated phone.
If MDK is of value, you are now off the ranch and need to go have someone replace the screen for you.
For the amount of the deductible ($100) someone can replace the screen.
http://www.a4c.com/product/samsung-galaxy-s4-replacement-glass-screen-w-tool-kit.html
Asurion Claim - Which Phone Will I Get?
brandonair95 said:
I'm thinking of sending my current MDK phone to Asurion for a replacement because of some scratches on the housing and screen but since the phone is about 7-8 months old I'm scared they'd send me an updated replacement
So I'd thought I'd try and ask here. Thanks for any replies
Sent from my SCH-I545 using Tapatalk
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We'd be happy to answer that for you. The fastest way to get an answer is to file your claim online at www.phoneclaim.com. It only takes a few moments and you will know the device being offered before completing the claim. If you do not want what is being offered, you can chose to cancel the claim or speak to a representative to discuss any possible alternatives. Hope that helps! We are here if you need us.
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
AsurionCares said:
We'd be happy to answer that for you. The fastest way to get an answer is to file your claim online at www.phoneclaim.com. It only takes a few moments and you will know the device being offered before completing the claim. If you do not want what is being offered, you can chose to cancel the claim or speak to a representative to discuss any possible alternatives. Hope that helps! We are here if you need us.
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
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No thanks.
I'm just gonna stick with the phone I have now and maybe replace the screen till I upgrade. Thanks to everyone except the Asurion person.
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brandonair95 said:
No thanks.
I'm just gonna stick with the phone I have now and maybe replace the screen till I upgrade. Thanks to everyone except the Asurion person.
Sent from my SCH-I545 using Tapatalk
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The way I read the asurion person is they will send you a s4. If you get it and its not what you want (mdk). Send it back and cancel. What have you got to lose.
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joeyx2 said:
The way I read the asurion person is they will send you a s4. If you get it and its not what you want (mdk). Send it back and cancel. What have you got to lose.
Sent from my SCH-I545 using xda app-developers app
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Sounded like you'd know even before then... Like you'd know the fw it's on online once filling out the form?? Sounds too good to be true really. Hey you never know I suppose
Sent from my SCH-I545 using XDA Premium 4 mobile app
I've had a problem with a phone before and had asurion send me another one but the sound wasn't good coming through the ear peace so I sent it back and used the old phone for another couple months before trying to get them to send me another one. I just broke my screen last night and are looking for ways to replace the screen without having to send for a replacement cause I'm also on mdk. This really sucks! :banghead: but I'm thinking I'd rather have a non busted screen over unlocked bootloader. :what:
Sent from my SCH-I545 using xda app-developers app
joeyx2 said:
I've had a problem with a phone before and had asurion send me another one but the sound wasn't good coming through the ear peace so I sent it back and used the old phone for another couple months before trying to get them to send me another one. I just broke my screen last night and are looking for ways to replace the screen without having to send for a replacement cause I'm also on mdk. This really sucks! :banghead: but I'm thinking I'd rather have a non busted screen over unlocked bootloader. :what:
Sent from my SCH-I545 using xda app-developers app
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Yea I know that's a bummee huh? Look for another MDK one swappa.. Prices are coming down
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Yeah i have an MDK S4 on Swppa.com and there are a few more with MDK. The problem with getting someone to replace the glass is a lot of times they are just tempered glass not gorilla glass. Also, the heat needed to get the glue to release from the digitizer isn't good for the other components, so to do it right you need to take all of the components out. If the digitizer is also bad then you're looking at roughly $180-$220 to replace it and the glass.
Eric214 said:
Yeah i have an MDK S4 on Swppa.com and there are a few more with MDK. The problem with getting someone to replace the glass is a lot of times they are just tempered glass not gorilla glass. Also, the heat needed to get the glue to release from the digitizer isn't good for the other components, so to do it right you need to take all of the components out. If the digitizer is also bad then you're looking at roughly $180-$220 to replace it and the glass.
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Even more off topic here but... What did you end up getting or are going to get since you're selling the S4?
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Note 3 on Tmo. It's in my signature.

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