Related
Asus USA website no longer shows GPS in specs.
http://usa.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#specifications
http://eee.asus.com/eeepad/transformer-prime/specification/
It still does here. But that is not a good signal for those who want a GPS.
lol...so who is right?
Oh, I see. The OP provided a link to the USA Asus site.
USA site was changed. I assume they will update the rest to match. Disappointing for me.
global will eventually follow same suite.
Are they going to remove WiFi as well?
lol
slayvus said:
Are they going to remove WiFi as well?
lol
Click to expand...
Click to collapse
ha.. that was a good one.
slayvus said:
Are they going to remove WiFi as well?
lol
Click to expand...
Click to collapse
No, but Hasbro is going to make them remove the work Prime
Sent from my Photon
As long GPS is on the box we can claim them to fix it
Asus: what box? We shipped all primes in un marked packaging.
Sent from my Photon
Gone from Canadian and Czech sites too.
Google requires all Android devices that want Android Market to have GPS. So they can't just remove the chip, but want probably avoid having to fix it in already shipped Transformers. :|
Seriously?
Wats is this bull**** ?
And for those of us who are supposed to have it ?
The day google realises that ASUS is screwing around their clients because it's removing the GPS spec, they are going to make a tantrum.
If you think about it, the TFP will be the first device running ICS without a GPS, and eventually without the Market.
So we will all be stuck with a useless piece of expensive hardware.
They better correct their way of doing things, because it looks like a Sony copycat. Screw the clients, we decide what happens with our devices.
Companies should stick to their guns and make sure that they actually provide the functionality. Not **** people over afterwards.
i dont know how many times i have to say this WE HAVE GPS SO WE WILL ALWAYS HAVE THE MARKET WE HAVE GPS WE HAVE GPS WE HAVE GPS WE WILL HAVE THE MARKET the only thing is gps doesnt work well it doesnt work well
I looked for GPS a month ago on the site, and didn't find it. I did find it on the spec sheet though. So I have never seen that GPS was specifically listed other than on the spec list. I am wondering if anything has really changed....
Sent from my Transformer Prime TF201 using xda premium
My only question is who the hell 1-starred this thread? In fact, who the hell is going around trying to downvote every thread that at all says something negative about the Prime? This thread is entirely factual and the OP reported something that is from Asus itself. Talk about device insecurity.
On topic: this is a really weird development, so weird in fact that I don't even know what to make of it.
It used to be listed. For me it was a requirement.
The FAQ download on the asus site contains a short section about gps. It was last updated on 12/27, is this section new? For safety, do not use while driving, insulated car windshields may reduce or block signals, and of course connect to the internet to first activate. Retailers still list gps on the primes specifications...at least bestbuy and newegg do.
Edit-Additional info- Asus site Specs list under sensors: e-compass.
So is the a game changer for some of you folks?
It seem like one bad thing after next is coming out with this cluster **** of a tablet launch from ASUS.
"Pure Speculation" WiFi and Bluetooth are getting a makeover. GPS being Removed.
This is pure speculation and I have no hard facts to back it up but I've always said, "If it walks like a duck and quacks like a duck......it's a duck".
We all know that the Prime is not in any retail stores at this moment and it's debut has not went full swing yet. A couple batches of pre-orders have shipped but that's about it. Some websites now are showing they won't have any in stock until next month.
In my opinion, Asus stopped shipping orders out to retailers due to the WiFi, Bluetooth and GPS problems. Let's face it. This tablet isn't so popular yet that Asus can't keep the orders up. They realized they had to go back to the drawing board and either redesign or replace the antennas used for WiFi and Bluetooth. The next large wave of Primes should be the revised version which will have much better WiFi and Bluetooth performance.
Asus knows that it would cost them a lot less in the beginning if it just kicked it's chop shops into overdrive in order to ship a fully working tablet rather than getting a bunch of returns and a bad name in the process.
Now, when it comes to the GPS, this is more of a conspiracy theory but it makes sense. We all know that Asus removed "GPS" from the spec sheet and the reason they did is because this second revision of the tablet WILL NOT have a GPS chip inside or it will have it's GPS chip disabled. This is much easier and cheaper for them in the long run because they realize it will never work properly or efficiently without a WiFi signal.
Like I said before, this is just a theory but I just can't imagine why this tablet was supposed to be released in full force prior to Christmas and still continues to slowly trickle. Please don't tell me the tablet is so popular and that's the reason it's hard to get your hands on one because the general public doesn't even know about it yet.
If its a theory put it on the thread title.
And write it in capital letters..THEORY...
rubi76 said:
If its a theory put it on the thread title.
And write it in capital letters..THEORY...
Click to expand...
Click to collapse
+1 I hate threads with so obviously baited titles. Just wrong.
Sent from my Transformer Prime TF201 using xda premium
rubi76 said:
If its a theory put it on the thread title.
And write it in capital letters..THEORY...
Click to expand...
Click to collapse
I can't think of better words to say...thanks given.
OP...please change the title...if you don't know how then ask.
Thread title changed. Didn't mean for it to be a bate and switch which is why I started off by saying......wait for it......"THIS IS PURE SPECULATION".
Anyone could have easily stopped reading and move on at that point.
jrwingate6 said:
Thread title changed. Didn't mean for it to be a bate and switch which is why I started off by saying......wait for it......"THIS IS PURE SPECULATION".
Anyone could have easily stopped reading and move on at that point.
Click to expand...
Click to collapse
Thanks for the change in title. With that said I've got to say that your piece is well written and an interesting theory...we shall see.
Doesn't google require GPS for any device connected to the market? I don't think they could remove GPS entirely . . .
Deletion please
richaoj said:
Doesn't google require GPS for any device connected to the market? I don't think they could remove GPS entirely . . .
Click to expand...
Click to collapse
No. Bottom of the page...
http://forum.xda-developers.com/showthread.php?t=1428200&page=13
Actually, this tablet is that popular that they more than likely been having trouble keeping up with orders. look how in the beginning alot of peoples orders got cancel because the online retailers didn't get enough units or Asus cut the numbers down sent to particular retailers. probably to make sure there was at least enough to go around to various outlets.
as far as Asus stopping production and completely redisigning, I highly doubt it. As far as Asus knows there's only a GPS issue. that's a problem across the board. the wifi and BT one isn't. seems to only be affecting some users. they already solved the GPS issue by removing it from spec sheets and anyone who sends Prime in, to get fixed for GPS, will have it removed more than likely. people who still have units with GPS will more than likely still receive updates n such for GPS to make the best of it.
demandarin said:
as far as Asus stopping production and completely redisigning, I highly doubt it.
Click to expand...
Click to collapse
I agree with you. If they were going to do that they might as well have changed the back cover. Pulling a chip, taking out an antenna, and making some s/w modifications really isn't a big deal in the greater scheme of things. Certainly not as complex or costly as coming up with a different back cover.
The gps issue really need to be nailed down to its root cause, seems to me there are units out there with good gps performance. If the metal backplate is really the problem then we should not see all units with poor results. i just can't believe that the FCC approved this product without verifying the compliance to specs. To me it's probably a bad batch because of poor quality control, the next shipment around the end of the month could hopefully show a significant improvement and an ICS upgrade.
---------- Post added at 09:14 PM ---------- Previous post was at 09:12 PM ----------
Correction: "we should see all units with poor results"
tedr44 said:
The gps issue really need to be nailed down to its root cause
Click to expand...
Click to collapse
http://www.anandtech.com/show/5285/asus-eee-pad-transformer-prime-gps-issue-explained
Excellent write up, so the gps was not tested from the beginning and when they did test it, it was conducted with the alum backplate to demonstrate the problem but I kinda wonder why they didn't test it without the backplate which would be a whole lot more convincing imo. It's just too bad that Asus did not learn from the Ipad mistake so we will just have to live with this deficiency since the fix is too costly. Guess I'll just have to keep my phone gadget handy for gps use. Thanks.
>i just can't believe that the FCC approved this product without verifying the compliance to specs
The FCC is concerned with RF-radiating equipment complying with power and spectrum limitations, for interference reasons. The GPS module/antenna is a passive receiver and thus is not tested.
>I kinda wonder why they [Anandtech] didn't test it without the backplate
That would require a complete disassembly--not just removing the back shell, but all the components attached to it. It's not a feasible option.
Note that there was no bluetooth testing, either. I suppose we'll see another mea culpa about it next.
It's not just Anandtech. All of the tech blogs gave the Prime rosy reviews with nary a complaint. I'm surprised that not more criticisms are directed at these sites.
In a sense, I understand their predicament. The Prime was the only next-gen Android tablet coming out during Xmas. It's got quadcore. It's got iPad-like looks. And it's reasonably priced. Nobody wanted to be a Scrooge and give it bad marks.
I've been regularly refreshing price.com.hk looking for an update on price/availability of the Transformer Prime, as well as Google hunting for any hint at release dates. I just found on unwire.hk that the TF201 is going to be available in HK from tomorrow.
Bear in mind that this is only one site, and I can't seem to find any corroborating evidence, but I'll be in the stores looking anyway.
Translated: http://translate.google.com/transla...e/news/&hl=en&langpair=auto|en&tbb=1&ie=UTF-8
Original: http://unwire.hk/2012/01/10/asus-announce-full-hd-screen-transformer-prime/news/
Anyone able to confirm?
Update:
Not sure if this page was up earlier, but this is the hk.asus.com Transformer Prime page (translated): http://translate.googleusercontent....TF201/&usg=ALkJrhhB4heDYdnHjBYFO-BuPp-VRUFefQ
Another article posted this afternoon claiming it's landed in HK: http://translate.google.com/transla...9/1.html&hl=en&langpair=auto|en&tbb=1&ie=Big5 (funny, nobody knew about it around Central)
Good Day,
For those users who are suffering from the WiFi/BT fallout issue please PM me with your unit serial number so we can verify the firmware version on your unit to confirm our replication findings.
Issue -
1. WiFi and BT turned on and active.
a. Stream a media source via WiFi for playback to a BT device (headphones, speakers, etc) and the signal degrades to the point where the streaming source stops and requires a reset to the BT device. This is the most common problem reported although using several BT devices (keyboard, mouse, headset) and using the Internet Browser to simply view media content has also been reported as a problem when using BT input devices.
Sincerely,
Gary
1/15/12 Update - Thank you to the users who have submitted their serial numbers. We will start investigating the production dates and firmware revision late today. Hopefully, I can start responding to these users early this week. As for users not experiencing this particular drop out yet are still not experiencing full WiFi capabilities we will investigate these serial numbers and firmware revisions shortly. I will also provide recommendations for router settings in the near future.
1/17/12 Update - We are still going through the serial numbers submitted and will probably have an engineer or technical specialist reach out to discuss system setup and check a few settings. I will contact a sampling of users who submitted their serial numbers for this follow up.
1/18/12 Update - We are contacting another subset of users today for verification of the dropout on certain configurations. I should have an update in the near future regarding this problem.
1/19/12 Update - Well, not really an update as we are awaiting test results from returned units and users with replacement units. In addition, I fully expect Service and Engineering to finalize an action plan in the very near future for the units with the drop out problem.
Just a reminder, for those I or engineering did not contact directly yet about this problem, it does not mean we are ignoring your problem. We have read all the messages so please do not be upset if we have not contacted you yet.
1/22/12 Update - I will have updates tomorrow and a new communication system with forum members headed up by a dedicated staff.
1/23/12 Update - We are finalizing a service side solution for the WiFi/BT dropout problem and hopefully it can be rolled out shortly. We will directly contact another set of users for direct communication with our engineering staff starting tomorrow.
1/25/12 Update - We are working on two different solutions now and hope to have a fix available in early February.
1/31/12 Update - We are continuing testing on firmware updates and review of hardware returns due to inconsistencies between units that work properly and those that do not. I will have an update tomorrow.
2/2/12 Update - Sorry for the delay. We met again with the wireless engineering group today to discuss the inconsistencies between units that work properly and those that do not along with potential solutions beyond rework or replacement. In addition, we are discussing with the service team to setup a direct communication address and procedure (as we did with the serial number not found problem) for users with the dropout problem. As soon as I have additional information I will post it here first.
2/7/12 Update - We should have an announcement/plan in a couple of days for users suffering from the WiFi/BT dropout problem or severe WiFi dropouts.
2/8/12 Update - We pushed 9.4.2.13 early to address the random lock and reboot issues plus you might see general improvements in performance including WiFi and maybe even aGPS. For users still experiencing the drop out problem with WiFi/BT enabled, we expect to release a statement shortly (edited for clarification).
2/13/12 Update -
For users experiencing the WiFi/BT dropout (complete dropout) issue we will have an update tomorrow for owners of those units.
2/14/12 Update -
For North American users with the WiFi/BT dropout problem (WiFi on, BT on, stream media through a BT connection and the signal drops out completely) that have not had their unit repaired or exchanged we ask that you please send the following information to [email protected] :
Subject: <TF201 WiFi/BT Dropout – Your Contact Name>
Body:
Name: Your Customer Name
Phone: A contact phone number
Email: Your Email address
SN#: Your TF201 Serial Number
A customer care representative or technician will take your information, contact you and might ask you to walk through a short procedure to verify the problem. We plan on reworking these particular units with a dedicated line process or worst case, exchanging the units. If you do not hear from a customer care representative or technician within 72 hours, please PM me the above information and I will have an intimate discussion with the service group.
If you are in a region other than North America, please contact your local service team.
In addition, we will have a new OTA update next week. .15 Released.
3/6/2012 Update:
I am back and will start answering messages.
3/8/2012 Update:
Users who RMA'd their units for the BT/WiFi fallout issue and are still waiting on repairs should receive an update status on or around 3/12~3/13. Additional units and replacement parts will be at the service depots by 3/12.
5/31/2012 Update:
If you are still suffering from any BT/WiFi fallout issues, please contact Tien at ASUS_USA for problem resolution.
Bump as this is very important. My Pm has been sent to you Gary.
Hi Gary, I was planning on buying the Prime (when release in France) and use my BT with it but then I read about this issue which is a deal breaker for me so I cancelled my order.
If you can assure us that this is a software issue and will be fixed I ll gladly order back the Prime.
Sent from my HTC Desire using xda premium
PM Sent.
Sent from my PC36100 using Tapatalk
You've got a PM sir
I sent a PM as well. I'm not sure I'm seeing the same issue, but it was pretty closely related so I thought I should. I was attempting to run OnLive with a bluetooth controller connected and OnLive just slowed to a crawl with bluetooth on. Once I turned it off things were back to normal and it ran fine.
PM sent.
Sent from my Transformer Prime TF201 using Tapatalk
PM as well!
Much obliged.
Gary Key said:
Good Day,
For those users who are suffering from the WiFi/BT fallout issue please PM me with your unit serial number so we can verify the firmware version on your unit to confirm our replication findings.
Issue -
1. WiFi and BT turned on and active.
a. Stream a media source via WiFi for playback to a BT device (headphones, speakers, etc) and the signal degrades to the point where the streaming source stops and requires a reset to the BT device. This is the most common problem reported although using several BT devices (keyboard, mouse, headset) and using the Internet Browser to simply view media content has also been reported as a problem when using BT input devices.
Sincerely,
Gary
Click to expand...
Click to collapse
Hi Gary does this mean that there is a solution for this problems?
PM sent, Gary.
Hopefully something can be done about this because otherwise, it's a great tablet.
PM Sent. Love the tablet, I just want it to work. Hope you all can help.
domain90 said:
Hi Gary does this mean that there is a solution for this problems?
Click to expand...
Click to collapse
Does it say that anywhere in his message? No. It says they've been able to reproduce it and are looking to confirm which serial #'s are affected. If they think they've tracked it down to a production issue and the serial #'s don't match up, they know they need to keep looking.
PM sent. Thanks Mr. Key.
Oh...lol now everyone wants to jump on this thread when its been up here since noon or so. That's why I bumped it hoping it would finally catch peoples attention vs. All those other b.s. threads. THIS thread is a major step in the right direction. ASUS is trying to address the issues as you can see. THANKS again Gary.
PM sent as well. Please get back to us soon.
EDIT: As of my Prime updating to ICS, I no longer have any Wifi issues or any at all for that matter. Have yet to try GPS but I could care less about GPS to be honest.
Thank you Gary! PM Sent!
PM sent thanks so much Gary!
Also sent a PM, also got a response earlier, this guy Gary really sounds like he'd like to help, so let's try and give him all the info he needs and help him help us. Below I've included the majority of my message to him to also share with the forum in an attempt to help us identify affected batches, scenarios and solution. Thanks again Gary! AWESOME device, lets make it perfect!
-------------------------------------------------------------------------------------------
SN: BC0KAS022982 WIFI MAC ADDRESS: 54:04:A6:4E:C6:F7 Android Version: 4.0.3 GPS Version: V6.8.13 WIFI Version: V6.1.1.17 Bluetooth Version: V9.23 Camera Version: TF201-0x9900 Touch panel version: MXT-2.0 build 170 Kernel Version: 2.6.39.4 [email protected]#1 Build number: IML74K.US_epad-9.4.2.7-20120106 Pad EC Version: TF201-PAD-0214
If you need any more info or beta testers, let me know. (Also, an unlocking tool would be cool, I imagine it's in the pipeline after fixing issues...)
Thanks again for helping us out with this!
The following below is a copy of my Tuesday message: -----------------------------------------------------------------Hello again Gary. We spoke last week regarding BT/Wifi as well as GPS issues. I'd like to follow up with my experiences regarding the ICS updates.
All issues remain unchanged. While I personally have never had an issue with Wifi by itself (granted I'm in a fairly small house so my range requirements aren't too much), the BT/WIFI interference issue still exists the same as it did before. Same with the GPS. I have attached 2 screenshots showing both the typical, unable-to-lock situation showing high SNR (good signal) as well as a successful lock at a slightly lower SNR across the board. Both screenshots are indoors, as I seem to have the same luck indoors and out and I'd rather not be cold. It's also losing all satellites randomly as before. However, this issue is not my main concern (though I see it as important nonetheless, particularly knowing the aluminum isn't responsible for the instability, it is much more likely in software given it can get a decent signal, but not hold it).
Screenshots: http://www.multiupload.com/EQ0TLSBU80
My main concern is the BT/Wifi interference. I don't believe I'm alone in this, as I could agree that most will not use GPS for navigation, I believe MANY people want to use BT headphones (especially given the weak speaker) while watching netflix, hulu, etc, or even just listening to music while browsing the internet. I believe this should be the main concern for your development teams going forward. I did want to mention that in my digging around forums and teardowns I believe the TF201 uses 2 wifi controllers, one by azurewave? and the other, most likely not meant to be active, is also embedded within the GPS/BT/Wifi chip (Broadcom). I would not be surprised if the issue between BT and Wifi has something to do with either the interaction between these controllers (maybe both wifi radios are active and are freaking each other out, when only the azurewave should be active for wifi and the broadcom for BT)
I would greatly appreciate you forwarding the following link to your development team for them to at least look at and see if there might be something of use: http://forum.xda-developers.com/show...1433699&page=2 This is the thread where I found evidence of the 2 wifi controllers.
Regarding some of the 'crazy' threads going on right now with people saying they think they deserve the new tf700, I think that's going way overboard and completely unrealistic, HOWEVER, if a redesigned backplate for the tf201 is a possibility I think a lot of people here would be extremely grateful and the people bashing asus would turn on a dime.
Again, I greatly appreciate you being here on these boards as well as your help with resolving his matter. I was optimistic that ICS would at least resolve the BT/Wifi issue and I won't lie, I'm extremely disappointed in Asus at the moment. I am however still very glad to have a contact here on the forums and hope we can work together to resolve some of these issues. In the meantime, since I am running DD-WRT and have access to a large set of options to play with, I'll be doing just that to see if by chance its an issue of what channel you're on or something to that effect that might resolve the BT/Wifi Issue. Thank you again for your help and facilitation of communication to the Asus devs that have the power to make this device the great device it should be!
(Channel changes and other router settings could SLIGHTLY reduce but never eliminate the problem)
Someone Walkin' said:
It's quite amazing what some people will give you a pass for.
I on the other hand certainly DO NOT accept that you Asus, are all super now for doing something about this mess you have caused.
Too little, too late... you KNEW about the faults BEFORE IT WENT ON SALE but you still sought to monetize the broken POS that is the TFP at the expense of the goodwill of your customers.
You're actions in this matter have been ILLEGAL.. but you get away with it because no one has the money to haul your ass into court.
You have no credablity left as a company, except to those less than responsible people who are quite happy at being sold shoddy third rate workmanship.. which seems to be a rather large proportion of the people here at XDA, which coincidently should be the very people who should know better. It certainly looks like a case of too much money and not enough brains or responsibility.
But let me assure you Gary of Asus.. that those of us who know the value of a dollar, won't quickly forget what you have done here and how you have tried to abuse your customer base.
Click to expand...
Click to collapse
Man, if I was Gary tell me why would I even bother? He is not Asus he just works for them and is doing his job. He didn't have to stick his neck into this buzz saw. Lets not beat up the messenger, especially when he is trying to work for us. I realize you may be frustrated but this is not the thread for that! Please go start an Asus Haters Club if you must but please don't direct your ire at the one person trying to help. Have a serial number PM it. If not move along.
My serial number sent!
Gary,
I don't know if i have the problem. Could you please send me a pair of bluetooth headphones.
http://www.engadget.com/2012/04/05/Asus-to-offer-free-Transformer-Prime-GPS-Dongle/
I'm not sure if this was posted yet. Mod can delete if repost.
edit: I see it's been posted in the update sticky. Sorry
Yep duplicate topic
thanks for trying to help, however had you read the article you posted. It states they got the information from XDA
Ive been digging through threads for half an hour now, can you please point out where this topic might be?
I want to find out how to apply for this GPS dongle because mine is utterly dead.
I just registered my prime deep in the bowels of the asus website,
but I haven't seen or heard of this free dongle that im supposedly entitled to.
Ditto how do we receive this?
Sent from my Transformer Prime TF201 using Tapatalk
Am I going crazy or did a whole thread with 20 some pages simply vanish on this subject? I cannot find it now. Title was something like GPS fix!
Sent from my Transformer Prime TF201 using Tapatalk
houtx2 said:
Am I going crazy or did a whole thread with 20 some pages simply vanish on this subject? I cannot find it now. Title was something like GPS fix!
Click to expand...
Click to collapse
indeed, it seems that it has disappeared...
link was http://forum.xda-developers.com/showthread.php?t=1584213
The information it contained was not meant to be public... yet.
stereokontroll said:
indeed, it seems that it has disappeared...
link was http://forum.xda-developers.com/showthread.php?t=1584213
Click to expand...
Click to collapse
Imagine that...thought that "law" was blocked....
Sent from my Transformer Prime TF201 using XDA Premium HD app
I'm glad Asus is addressing this problem I figured they forgot about us but they didn't
=) thanks Asus...
Sent from my HTC Sensation Z710e using XDA
so is it legit or not :S?
same here
houtx2 said:
Am I going crazy or did a whole thread with 20 some pages simply vanish on this subject? I cannot find it now. Title was something like GPS fix!
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Same here, was reading through the pages to try and find more info when it just disappeared! Thought my tablet was acting up again. Asus contacted an admin maybe?
Eoin247 said:
Same here, was reading through the pages to try and find more info when it just disappeared! Thought my tablet was acting up again. Asus contacted an admin maybe?
Click to expand...
Click to collapse
(Sinister laugh) we used the special tool like Men in Black. Everyone forgets what just happened. Therefore it never happened..lmfao
here come the men in black....
knowlesy said:
so is it legit or not :S?
Click to expand...
Click to collapse
It is real, I don't know what regions it is a applicable to though. I do know I was able to apply for one of these GPS units from their website. I live in the US though.
To get a hold of said GPS offer go to http://vip.asus.com/
Once there, register an account then register your tablet. After you register your tablet, they will automatically redirect you to a page asking for your shipping information. Once you've filled out your shipping information click 'Submit' at the bottom of the application.
I just wanted to see a picture of it, that's all....
ASUS is getting tons of good publicity over this. The story is covered on all major tech sites now. VERY surprising how fast word travels on tech news. Exciting times for prime.
slayvus said:
It is real, I don't know what regions it is a applicable to though. I do know I was able to apply for one of these GPS units from their website. I live in the US though.
To get a hold of said GPS offer go to http://vip.asus.com/
Once there, register an account then register your tablet. After you register your tablet, they will automatically redirect you to a page asking for your shipping information. Once you've filled out your shipping information click 'Submit' at the bottom of the application.
Click to expand...
Click to collapse
I have registered my Tablet, but I am not given an option to input my shipping details?
Any ideas?
Stewart
StuMcBill said:
I have registered my Tablet, but I am not given an option to input my shipping details?
Any ideas?
Stewart
Click to expand...
Click to collapse
Same here. I registered as a VIP but was never given any options for the dongle
Hey Stewart,
I've been following that other thread (the one that vanished) since it popped up, and a lot of the pages were full of comments exactly like yours.
It appeared to me that some people were able to fill out a form on the Asus site last night, but after a certain point no one was getting the registration page any longer. Some people had tried calling customer service, and most reported back that the person they spoke to either didn't know what they were talking about, or knew what they were referencing but that it wasn't official yet so there was nothing they could really do (some took contact info down, but who knows about what the follow-up will be for that).
Now that the whole thread has disappeared, and especially with demandarin's comments on the fact it vanished, my general sense is that the whole thing just came out too early, before Asus had everything in place to start taking in all of the requests. It sounds like it should all be made official soon though, and my guess would be that they will put out info in the media and through this site as to how to go about sending in your info then.
So I wouldn't worry about it now. Track some of the threads (or just check in with Gary Key's unofficial post updates), and join the rest of us in the waiting game...
As said above, duplicate thread.