Data stopped working on stock - Galaxy S II Q&A, Help & Troubleshooting

Hi, my friend has a problem, recently his galaxy s2 phone has developed a fault whereby data has stopped working. The green data sending arrow blinks, but orange data receiving hardly ever blinks, webpages/apps etc timeout with errors.
He was running stock gingerbread so upgraded to stock ics (no mods not even root) and did factory reset, and but continue with exact same problem.
Have tried different Sim card (same provider) fault is still there.
Tried different provider sim, works fine (H+)
If I force to plain 3g not hspa data mostly works.
I think my provider may be rolling out an hspa upgrade from 7 to 21mbps. They tell me they use this same galaxy s2 phone with no problems.
I am really stuck so hoping someone on xda might have some advice on what to try or where to turn.
Sent from my GT-I9000 using xda premium

try getting the APN settings from your service provider and use it.

bala_gamer said:
try getting the APN settings from your service provider and use it.
Click to expand...
Click to collapse
Have had apn settings sent to my phone by provider and have entered them manually. No difference. It's not as simple as the APN unfortunately.
Remember phone was working - one day data just stopped.
Sent from my GT-I9000 using xda premium

Second stage is back up data and factory reset .
Third check sim card /try another sim
Fourth return to service centre .
jje

Related

[Q] Unlocked Galaxy S2 No Data

Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
AndroidFS2 said:
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
Click to expand...
Click to collapse
Go to mobile network settings - access point name. I'm guessing that there is no APN settings there. Google APN settings for your service provider or ring them and ask them. This should sort out your data connection
Hi,
All APN settings are correct, they were working prior to calling the service provider for a SIM reset. I rechecked them 10 million times to ensure all is well.
Using my wireless for now and even factory reset my phone but nothing.
Try deleting your apns and reconfigure them!
Sent from my GT-I9100 using Tapatalk
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Maybe try a buddies Fido sim to see if it helps.
Sent from my GT-I9100 using Tapatalk
AndroidFS2 said:
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Click to expand...
Click to collapse
Tell me what network your on and tell me what modem you are runinng? Take a screen shot of your APN settings. It will take 2 screen shots for the APN settings
I apologize for the delay as I was away for work until today...
The data works now.
I called into my service provider who at first stated they could not help me as my phone was unlocked. This was overcome as I still had the my Nexus S which I bought from my service provider which also had no data. After trouble shooting for 30 min on both phones (resetting, factory wiping, creating new APN's, etc) we were unable to get the data to work.
The tech rep then asked me to attend a Fido store (my provider), which I agreed to (rep asked me to insert my SIM into another Fido phone and try the data connection that way).
Within 10 min of the phone call my data connected just like that. Funny part is I didn't do anything to the S2.
I believe my provider switched off the data when I called in originally regarding my date stamp. Then when I called back they switched it back on knowing it wasn't any of my settings or the phone. This is just my theory.
My advice is never let your provider know you have an unlocked phone, especially Fido.
I appreciate your help and hope this helps anyone going forward.

Out of service area....

I can't make any calls / send any sms with my Xperia S, after I have been to a long trip to europe (I am back in UK now).
I tried the sim in another phone and it works!
I tried factory reset, flashed the firmware again, tried update service but no hope.
However the data has always been working (I can use internet)... just can't make calls ("network problem") .....
Every time I insert the sim into XS and boot it up, the network operator name appears for one second and becomes "no service" again.
What can I do? :S
push
have you contacted your netowrk service provider? maybe they can help with connection issues?
Maybe faulty cellular part in phone, or bad baseband on phone.
Sent from my LT26i using XDA
samsung s3
i have the same problem .data working but cant make calls.i updated to 4.3 but still the same problem.can somebody help me?
moonset said:
I can't make any calls / send any sms with my Xperia S, after I have been to a long trip to europe (I am back in UK now).
I tried the sim in another phone and it works!
I tried factory reset, flashed the firmware again, tried update service but no hope.
However the data has always been working (I can use internet)... just can't make calls ("network problem") .....
Every time I insert the sim into XS and boot it up, the network operator name appears for one second and becomes "no service" again.
What can I do? :S
Click to expand...
Click to collapse
HI,
How about manually searching for the network provider ??
Setting --> Wireless and networks --> Mobile Netwrks --> Service providers

MMS sending problems

Hey guys, I just came off of the Galaxy Note to the S3. I never keep the data option enabled all day because of the battery drain, plus I just manually update all my sync'd apps anyway so there's no need for it to drain my battery & use up my pre paid credits at the same time.
My problem is this. With the galaxy note when I would go to either send or receive an MMS I wouldnt have to have my data connection permanently on. It would automatically enable the connection to send or recieve the incoming MMS, download the pic for me then automatically disconnect it when it was done. No muss no fuss. The GS3 does not automatically enable data to retrieve ur messages, you instead get a little download button in ur text you have to click. Problem is even after I enable data and click download to retrieve my mms, 95% of the time nothing happens, no activity is shown that the pic is actually being downloaded and you just end up staring at the screen for an hour until you get bored and turn it off, without your mms.
Is there a setting somewhere or something I can hack that will turn on the feature that will automatically enable data to retrieve your mms just like I had on the note? Its a bit hard to believe they'd have it on there then disable it on their brand new one. Not everyone likes to have data on all day :|
Thanks guys
Do you have Auto-Retrieve set to on in the messaging app? Just checking.
Check you apn settings
Sent from my SGH-I997 using xda premium
Yupyup auto-retrieve has been checked since the get go. What do I need to check in APN settings?
Im too facing the same issue n im working on it to get a way out :-I
Apn has nothng to do with this n auto retrival has been tried but no luck
Sent from my GT-I9300 using Tapatalk 2
Anyone on board has a solution for this ???????????
Sent from my GT-I9300 using Tapatalk 2
Find APN setting for your network provider. In apn type, type in 'mms' without quot
Sent from my GT-I9300 using xda app-developers app
mms is already in the APN section. The settings were sent to my phone after I put my sim card in. Looks like there mightn't be a fix for this... :|
djleez82 said:
mms is already in the APN section. The settings were sent to my phone after I put my sim card in. Looks like there mightn't be a fix for this... :|
Click to expand...
Click to collapse
Hey, I had the same problem and I just fixed it. it will take you about 10 seconds.
1. go to mobile networks in wireless and networks.
2. choose access point names
3. menu button and choose New APN.
4. Im on AT&T so this is what I put (may be different if you have some other carrier)
Name: ATT PHONE
APN: Phone
that's all you have to put, everything else will already have values in there so dont change them.
5. once youre done with this just choose the APN you just created and your MMS will work.
**If you have a carrier other than AT&T then maybe this will work exactly the same, just find a phone with the same carrier and copy what's already there.
Thanks for the tip jon, however it still didnt work for me
djleez82 said:
Thanks for the tip jon, however it still didnt work for me
Click to expand...
Click to collapse
are you on AT&T?
No I'm in Australia on Optus Network
djleez82 said:
No I'm in Australia on Optus Network
Click to expand...
Click to collapse
Oh, that explains it. you could probably use the same method but copy the info from another phone using the Optus network. for example, here in the US, AT&T has several settings that I can choose from so if one doesn't work I can switch to another (which I did by inputting the info manually)
Maybe Optus has more than one setting so you can just use another. borrow a smartphone from someone and see what settings they have, if its different than what you're using now, try the one they have.
Hi
I also have this issue but it is important to note that there is nothing wrong with the MMS settings. The problem is caused by the S3 requiring Mobile Networking to be active to send and receive MMSs, but I choose to keep Mobile Network disabled unless I specifically wish to use it.
On my previous mobile of another make, even with Mobile Network disabled, the network would come to life to send and receive MMSs and then switch off again. The S3 does not behave this way and needs the Mobile Network to be specifically enabled manually.
This is an irritation! I would love to know if anyone has a fix or workround for this.
So.. there isn't a work around because its how they designed the phone eh. Is it something that they can tweak in a custom rom? Or do I just have to wait until the release the new galaxy note and hope they they put it back in again?
djleez82 said:
So.. there isn't a work around because its how they designed the phone eh. Is it something that they can tweak in a custom rom? Or do I just have to wait until the release the new galaxy note and hope they they put it back in again?
Click to expand...
Click to collapse
I haven't heard of this in any of the new SIII roms (I have the tmobile version), but it's still early on in the rom-making process...
I am having a problem with sending multimedia messages with my Galaxy S running on 2.3.5
If you can help with this, thanks in advance
Sent from my M865C using xda app-developers app
MRabon said:
I am having a problem with sending multimedia messages with my Galaxy S running on 2.3.5
If you can help with this, thanks in advance
Sent from my M865C using xda app-developers app
Click to expand...
Click to collapse
are you on AT&T? If so, with the Galaxy S the problem is not with your phone's settings but on AT&T's end. turns out that sometimes your phone just disconnects from their network and they have to reset it--takes the only about 2 minutes to do over the phone.
It's on US Cellular, calling then would fix it though?
Sent from my M865C using xda app-developers app
MRabon said:
It's on US Cellular, calling then would fix it though?
Sent from my M865C using xda app-developers app
Click to expand...
Click to collapse
Im not sure how US Cellular works. I have AT&T. before you called them you can check your settings and make sure mobile data is turned on and you can also check your APN settings. on my GS2 I have 2 settings for APN, one is AT&T the other is Cingular. on my Wife's GS3 she was having MMS issues so I added a second APN to her phone and it worked--for a while then it happened again, called AT&T and it was something on their end.

Help me fix cm10 mobile data issue

I know this has been a widespread issue and has been asked many times, but I don't see any serious effort on how to fix it. I've seen also someone in other forum said that the kind of SIM card and network is also could causing the issue.
Regarding to my problem is, at first I couldn't connect to mobile data using CM10, then suddenly it works, so I figure that there's something with the network system. Few days after I have to travel to another city and the problem rise again. So again I figure that the network system that caused the problem and the way CM10 communicate with the network, only this time I wouldn't just live with it.
I'm thinking trying to fix it myself, the problem is I don't know what files that part of CM10 system that deals with mobile data? Could you point me what parts of system files I need to look?
This will not be an easy task for me to solved it, so I would very gratefull if you can understand my low-end knowledge and effort.
Sent from my U8860 using xda app-developers app
zerinfo said:
I know this has been a widespread issue and has been asked many times, but I don't see any serious effort on how to fix it. I've seen also someone in other forum said that the kind of SIM card and network is also could causing the issue.
Regarding to my problem is, at first I couldn't connect to mobile data using CM10, then suddenly it works, so I figure that there's something with the network system. Few days after I have to travel to another city and the problem rise again. So again I figure that the network system that caused the problem and the way CM10 communicate with the network, only this time I wouldn't just live with it.
I'm thinking trying to fix it myself, the problem is I don't know what files that part of CM10 system that deals with mobile data? Could you point me what parts of system files I need to look?
This will not be an easy task for me to solved it, so I would very gratefull if you can understand my low-end knowledge and effort.
Sent from my U8860 using xda app-developers app
Click to expand...
Click to collapse
The APNs go away on flashing cm10.(i was through the same situation. And I'm on cm10 oly). Before I flashed, I knew the APNs would go away, so I manually wrote it down and added back again. U should probably try selecting ur service provider manually from the network settings and see if the APN comes.
And which network are u on BTW?
Lifehacker7 said:
The APNs go away on flashing cm10.(i was through the same situation. And I'm on cm10 oly). Before I flashed, I knew the APNs would go away, so I manually wrote it down and added back again. U should probably try selecting ur service provider manually from the network settings and see if the APN comes.
And which network are u on BTW?
Click to expand...
Click to collapse
Let me try clear the situation, I did get mobile data using CM10 before in city A, then I did a bussines travel to another city in my country, when I arrived I turn on the phone then I loose mobile data. So the APN is excatly the same APN that I used before because the ROM is still the same ROM, I did not flashed new ROM. Untill now I'm still using the same settings on the same ROM.
I'm in Indonesia using INDOSAT provider. And the APN is correct. I did try selecting networks manually, but it keeps failing it said "error while searching for networks". Nationally roaming is not an issue because almost all provider here are free national roaming.
Sent from my U8860 using xda app-developers app
zerinfo said:
Let me try clear the situation, I did get mobile data using CM10 before in city A, then I did a bussines travel to another city in my country, when I arrived I turn on the phone then I loose mobile data. So the APN is excatly the same APN that I used before because the ROM is still the same ROM, I did not flashed new ROM. Untill now I'm still using the same settings on the same ROM.
I'm in Indonesia using INDOSAT provider. And the APN is correct. I did try selecting networks manually, but it keeps failing it said "error while searching for networks". Nationally roaming is not an issue because almost all provider here are free national roaming.
Sent from my U8860 using xda app-developers app
Click to expand...
Click to collapse
Oh! Did you report to the service provider about this issue? May be its from them!

*** URGENT HELP *** Use Verizon S4 in India on GSM SIM

Hi All,
I know its a topic which has been addressed differently in different threads. I am a user from India and have a GSM SIM. I have got a Verizon S4 phone. I tried using it with Vodafone SIM and get a problem in using it. Surprisingly a NOTE 2 from Verizon works just fine. I am able to use it for data with 3G but not able to use it for voice. Following steps have been tried already.
- Default Options of using Global Mode and GSM/UMTS ** Doesnt search the network at all.
- Hidden Menu Changes using # codes. ** Shows network but emergency mode only.
- Phone Info app to change the mode. ** Shows network but emergency mode only.
- RF Band change using the hidden menu. ** Shows network but emergency mode only.
It does say that it has GSM radio but cant be used for some software reason I suppose. I checked with Verizon Rep and was told that it cannot be used in India with a GSM SIM and would need the Verizon SIM only to connect with International Roaming.
Can I install a I-9505 ROM on this and then would it pick up the GSM signal for voice and data. Please help.
I don't think your Verizon rep is correct. I bought a Verizon S4 just before going to Europe for 1 month. I used first a gsm SIM card from Germany, and then a gsm card from France. I had to add APN's to get data (I used "offline sim APN database" from the market to help get the necessary APN info), but had no trouble with voice or data for my entire trip. The gps and navigation services on the phone were extremely valuable on a couple of occasions, as was the wifi hotspot. In France, you can purchase 2 GB of data service for 20 Euros. I checked with Verizon global services ( 908-559-4899 outside the US or 800-711-8300 from inside ) before I left, and the Verizon S4 was sim unlocked out of the box. They did not make a big deal of my plan to use other SIM cards either.
Sent from my SCH-I815 using xda app-developers app
Installed WamanLite I9505 ROM
Hello All,
I found that Wanam Lite I-9505 ROM can be installed on Verizon S4. I installed it and patched it with Loki-Doki patch to boot up as I got the Verizon Software error. Yet my phone doesnt pick up the GSM signal for voice and SMS. It picks up the signal and I am able to browse internet on it but no calls or SMS. Please help...!!
Is there any way that I can install or flash a regular GSM radio over the phone ? Or tweak it in someway to use the GSM signal as primary for voice and sms.
phrozenwire said:
Hello All,
I found that Wanam Lite I-9505 ROM can be installed on Verizon S4. I installed it and patched it with Loki-Doki patch to boot up as I got the Verizon Software error. Yet my phone doesnt pick up the GSM signal for voice and SMS. It picks up the signal and I am able to browse internet on it but no calls or SMS. Please help...!!
Is there any way that I can install or flash a regular GSM radio over the phone ? Or tweak it in someway to use the GSM signal as primary for voice and sms.
Click to expand...
Click to collapse
I have also Verizon's S4 (i545) and use it in GSM network with only one small problem - it will not send SMS with in-ROM SMS apk to international-formatted numbers (+380-XX-XXX and so on), but send without problem to local-formatted numbers (XX-XXX...) All the rest is working good.
Could you tell me please - how did you get to install i9505's ROM on your device? I have also Verizon's error after installation, and don't know how to run it...
Hi I too have the vzw s4 in india.. and niether voice nor sms is functioning on it.
By rooting it and installing apn manager I was somehow able to get the data 3g working for vodafone ind.
I too am struggling to find a solution to this.
Ive haventvyet flashed it. I came across a guy who said he will be able to get it working but somehow I havent yet been abke to follow up with him.
Guess we both are on the same boat.
Lets keep in touch and update if any of us finds a solution to this.
Sent from my SCH-I545 using xda app-developers app
You all can try to flash my port of ARHD 2.0 ROM, that can be found it this thread:
http://forum.xda-developers.com/showthread.php?t=2346365
It is fully GSM and as international as regular GSM-version of S4. CDMA can be turned on only on hidden test application. Everything else is working and was tested in different networks.
I too created a post seeking help in this regard but didn came across anything concrete yet.
Everyone out here believes it to be a world phone and some have even been using the gsm network in europe but its not working in india.
Ive failed to understand that how come its detecting signals with functioning data is not working on either voice or sms.
Tmobile and atnt gs4 guess have this service menu from where they can be network unlocked explicitly..but unfortunately I havent yet come any such thing for vzw gs4.
Sent from my SCH-I545 using xda app-developers app
ashroh said:
I too created a post seeking help in this regard but didn came across anything concrete yet.
Everyone out here believes it to be a world phone and some have even been using the gsm network in europe but its not working in india.
Ive failed to understand that how come its detecting signals with functioning data is not working on either voice or sms.
Tmobile and atnt gs4 guess have this service menu from where they can be network unlocked explicitly..but unfortunately I havent yet come any such thing for vzw gs4.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
Zer0r said:
You all can try to flash my port of ARHD 2.0 ROM, that can be found it this thread:
http://forum.xda-developers.com/showthread.php?t=2346365
It is fully GSM and as international as regular GSM-version of S4. CDMA can be turned on only on hidden test application. Everything else is working and was tested in different networks.
Click to expand...
Click to collapse
I tried installing the ARHD 2.0 ROM but still the same issue persists. The phone picks up the signal for data but when tried selecting network manually or automatic using the GSM / UMTS option, it says disable data to search networks, when data is disabled, the phone shows available networks says phone registered to network but the status still says Emergency Calls Only. Also if tried dialing a phone it says no network available. There has to be something in the modem settings which can be tweaked through the service menu which will change the use of GSM for voice and data and not use CDMA.
phrozenwire said:
I tried installing the ARHD 2.0 ROM but still the same issue persists. The phone picks up the signal for data but when tried selecting network manually or automatic using the GSM / UMTS option, it says disable data to search networks, when data is disabled, the phone shows available networks says phone registered to network but the status still says Emergency Calls Only. Also if tried dialing a phone it says no network available. There has to be something in the modem settings which can be tweaked through the service menu which will change the use of GSM for voice and data and not use CDMA.
Click to expand...
Click to collapse
Did you do a full wipe when flashing ROM? It is mandatory. You will lose all your data though. If there will be no changes after full wipe - then try to install this card into another phone and ckeck if voice calling is working.
Zer0r said:
Did you do a full wipe when flashing ROM? It is mandatory. You will lose all your data though. If there will be no changes after full wipe - then try to install this card into another phone and ckeck if voice calling is working.
Click to expand...
Click to collapse
I did a full wipe. I have 2 Galaxy S4's and also an Optimus G. The card that I am using is my regular SIM card so its not an issue with the card for sure. The ROM was installed on both the phones and neither of them picked up the signal for voice and SMS.
phrozenwire said:
I did a full wipe. I have 2 Galaxy S4's and also an Optimus G. The card that I am using is my regular SIM card so its not an issue with the card for sure. The ROM was installed on both the phones and neither of them picked up the signal for voice and SMS.
Click to expand...
Click to collapse
Ok. To go and chose type of radio-band you may install Battery Monitor Widget from Google Play (well, the main purpose of this app is different, but it is what comes first in my mind). Put it's widget on the desktop, open it and go for bottom right button, named Test. There you can first menu (Device Info) and there you will be able to change all variations of the radio bands and their combinations, available for i545. If non of the combinations will help - mosty probably your operator works on unsupported for this phone cellular format.
Zer0r said:
Did you do a full wipe when flashing ROM? It is mandatory. You will lose all your data though. If there will be no changes after full wipe - then try to install this card into another phone and ckeck if voice calling is working.
Click to expand...
Click to collapse
Zer0r said:
Ok. To go and chose type of radio-band you may install Battery Monitor Widget from Google Play (well, the main purpose of this app is different, but it is what comes first in my mind). Put it's widget on the desktop, open it and go for bottom right button, named Test. There you can first menu (Device Info) and there you will be able to change all variations of the radio bands and their combinations, available for i545. If non of the combinations will help - mosty probably your operator works on unsupported for this phone cellular format.
Click to expand...
Click to collapse
I have the Phone Info app which allows band select. Tried on all possible modes. Same issue persists. Strangely the Note 2 purchased from Verizon works flawlessly without any mods or changes. I am thinking of giving to some professional phone guy who may have code level flashing or modding tools to try and fiddle around with settings of the modem or the radio to pick up the signal here.
phrozenwire said:
I have the Phone Info app which allows band select. Tried on all possible modes. Same issue persists. Strangely the Note 2 purchased from Verizon works flawlessly without any mods or changes. I am thinking of giving to some professional phone guy who may have code level flashing or modding tools to try and fiddle around with settings of the modem or the radio to pick up the signal here.
Click to expand...
Click to collapse
Hey phrozenwire, I am able to use both voice n sms now in my VZW GS4.
And I literally did nothing to make the voice n sms functional. I too had troubles for like 2 weeks and it didn work for me then.
I rooted the phone to add apn settings and the data got activated. But today morning when I woke up ... surprise surprise .. it began to work.. rcvd sms and calls and I was so happy. . Last I remember I switched on the power save mode and my cell fell down twice and guess it did the trick for me.
Thanks all for your help and comments.
Sent from my SCH-I545 using xda app-developers app
Hello Folks,
I was planning to by VZW S4 to use in India & by looking at all your comments it makes me not to buy. Any further updates after so much of discussion on this phone to make it work in India's cellular service. I see the last post was on July 2013 & now any further lucks/success in making this phone work over there in India??
Tx,
Naraynar
---------- Post added at 11:22 PM ---------- Previous post was at 11:21 PM ----------
Hello Folks,
I was planning to by VZW S4 to use in India & by looking at all your comments it makes me not to buy. Any further updates after so much of discussion on this phone to make it work in India's cellular service. I see the last post was on July 2013 & now any further lucks/success in making this phone work over there in India??
Tx,
Naraynar

Categories

Resources