3G CDMA disconnecting during high data download - Motorola Photon 4G

Hi,
I have been facing some strange issues from the day i got my photon,
My 3G CDMA (EVDO) works fine in normal scenario (with normal web page viewing) but when ever i try to do large file download / try watching youtube with HD video the EVDO gets disconnected and i think the radio re-starts after around 1-2 mins and the data connection is up again.
Same thing happens if i try using speedtest (may be that also tries to send big chunk of data to test BW) and when i try download big files of more than around 5 MB in Google play.
When this data disconnection happens in my EVDO signal bar only upload arrow is being shown and no download.
This issue is persistant in all the Rom's i tried (have faced with Stock/CM7/MUI/CNA/CM9).
Using the photon in CDMA with Reliance in India.
Pl help me to get the issue resolved

Might just be an issue with your service provider.
I wish I could watch youtube in HD lol
Sent from my MB855 using Tapatalk 2

valentinoh said:
Might just be an issue with your service provider.
I wish I could watch youtube in HD lol
Sent from my MB855 using Tapatalk 2
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I don't think its a problem with service provider as the issue is not present in my friends mobile (Samsung)

Dumb question but, did you make sure that you dont have data saver enabled. I had it enabled from Sprint and had an issue like that. Its under settings--> battery & data manager--> data saver
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Fugitive87 said:
Dumb question but, did you make sure that you dont have data saver enabled. I had it enabled from Sprint and had an issue like that. Its under settings--> battery & data manager--> data saver
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Had checked that earlier, It is not enabled.
Just to check just enabled it and checked same issue
Some one pl help

If this has happened since day one, the n you should flash stock on it and turn it in for a replacement because it sounds like it might be a hardware issue. Its obviously not a software issue since it happens with so many variations of roms.
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Fugitive87 said:
If this has happened since day one, the n you should flash stock on it and turn it in for a replacement because it sounds like it might be a hardware issue. Its obviously not a software issue since it happens with so many variations of roms.
Sent from my MB855 using xda premium
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Thanks for the reply. But dont you think any other option may be there ,may be if i reflash any new radio will it work ?
I think issue is not seen if i use GSM 3G NW. But it comes up only with CDMA EVDO

Akhileshjj said:
Thanks for the reply. But dont you think any other option may be there ,may be if i reflash any new radio will it work ?
I think issue is not seen if i use GSM 3G NW. But it comes up only with CDMA EVDO
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If you're sure that when flashing the other romz you appropriately wiped data, system, cache, and dalvik I'm inclined to agree with fugitive. I would flash the latest sbf and see if the problem persists. If its still there, get it traded for a replacement as your issue isn't normal.

Acvice said:
If you're sure that when flashing the other romz you appropriately wiped data, system, cache, and dalvik I'm inclined to agree with fugitive. I would flash the latest sbf and see if the problem persists. If its still there, get it traded for a replacement as your issue isn't normal.
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The problem is i am using the photon in India, and i dont have any way to send it back to get replacement :-(

Akhileshjj said:
The problem is i am using the photon in India, and i dont have any way to send it back to get replacement :-(
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That could just be an issue with their network in india then, but just to make sure, are you using gsm or cdma networks, because it could be a gsm issue. I would think cm9 would be your best option seeing as how they have more gsm support
Sent from my MB855 using xda premium

Fugitive87 said:
That could just be an issue with their network in india then, but just to make sure, are you using gsm or cdma networks, because it could be a gsm issue. I would think cm9 would be your best option seeing as how they have more gsm support
Sent from my MB855 using xda premium
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I have the issue with CDMA,
GSM works fine.

Help please
Guys,
I still have the problem any solution please...

Related

Can't use 3G only to save battery...

I wanna save battery by using 3G only but everytime i put it into CDMA PRL auto mode it just shuts off my internet... i live near dallas, any ideas?
Nikolai2.1 said:
I wanna save battery by using 3G only but everytime i put it into CDMA PRL auto mode it just shuts off my internet... i live near dallas, any ideas?
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3g is evdo
Sent from my ADR6400L using XDA App
No if you put it in evdo mode you don't get phone calls. Plus I tried and no 3g
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Nikolai2.1 said:
No if you put it in evdo mode you don't get phone calls. Plus I tried and no 3g
Sent from my ADR6400L using XDA Premium App
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hmm well that's what I'm using right now and I just got a phone call.
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Nikolai2.1 said:
I wanna save battery by using 3G only but everytime i put it into CDMA PRL auto mode it just shuts off my internet... i live near dallas, any ideas?
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Click to collapse
Cdma prl auto works fine for me.
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Just to be perfectly clear, CDMA PRL Auto is the proper mode to switch to.
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jeffnucci said:
Just to be perfectly clear, CDMA PRL Auto is the proper mode to switch to.
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That's what I'm saying. But mine just shuts off signal if LTE isn't on fo some reason
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I get no internet on cdma auto either. Even after a reboot. Ping says network unreachable.
Sadface.
Dallas/Richardson area here, having the same problem. Data only working on 4G, nothing on evdo/1x.
Same here on two Thunderbolts in Los Angeles. I actually haven't seen 3G at all since Friday night. Called Verizon and apparently there is an issue with 3G provisioning. They claim they are working on it and that there will be a fix in the next day. I know others say they fixed it with a hard reset but I don't want to do that if I don't have to, especially if its just going to break again later...
xtermmin said:
Dallas/Richardson area here
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same here plano/richardson
good i think that means the phone isnt broken!
/me tazers Verizon
Hey guys I had the same issue in Baltimore, MD area and for me I had to factory reset and the 3g is now working when using cdma auto and its been running for about an hour now
Sent from my ADR6400L using XDA App
Weird. Mine never had that problem.
Did a factory reset now (since I hardly customized my phone yet), and it seems to have fixed the 3G problem. Not only that, but now I have the updated market! (Before the reset, I had the old market)
Go to the market and download Restart Connections. If you lose mobile network after switching to the proper setting, run that app.
Edit: This will also get rid of the need to do a factory reset to regain data connection
xtermmin said:
Did a factory reset now , and it seems to have fixed the 3G problem.
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ltbakken said:
Go to the market and download Restart Connections.
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neither of these fix it for me. as far as i can tell there is no 3g for TB in dallas.
only 4g and wifi get internet access.
rizzomegav said:
neither of these fix it for me. as far as i can tell there is no 3g for TB in dallas.
only 4g and wifi get internet access.
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it worked for me after a while. i turned it on outside my house and it worked, but for some reason my home wouldnt let me switch
Had a similar issue. Figured out that when I switch from LTE to CDMA (PRL) it will switch to 3g, it can take a while, however if I power off the phone it will not connect on reboot to 3g again have to switch back to LTE and go to 4g and then switch back again. Hope this helps
3g just started working and i did nothing (other than going without internet for hours until it started working).
im blaming Verizon and my local network.

Best radio image

Looking to see what some people are using for radio images with CM7.
Sent from my Liberty using XDA App
I am using 47.63.35.21U_7.16.35.11. I am very happy with this one as it is much improved over stock radio. In downtown I usually get absolutely terrible 3G connection with the stock, but with this radio version I am able to actually get semi-decent 3G.
+1 - 47.63.35.21U_7.16.35.11 has been working very well for me.
Same here.
Can you use it with 2.2.2?
Sent from my HTC Aria using XDA App
andrew.cambridge said:
Can you use it with 2.2.2?
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Yep, I have it installed on my spare Aria with 2.2.2
I believe that's the version that's part of the 2.2.2 RUU isn't it?
Gene Poole said:
I believe that's the version that's part of the 2.2.2 RUU isn't it?
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Probably is. I flashed a different radio and I have noticed poor performance gps wise.
You included a radio image in your thread I believe so I will try that one.
Sent from my HTC Aria using XDA App
I am using the 35.11 radio too...my 3G coverage has been better, since switching to it, but my GPS has not as good since. It take me 1-2 mins atleast to lock the GPS in Maps every time I try it. It doesn't matter which ROM or fix I try, it locks slower, even consecutive lock with the same ROM.
cHarley04 said:
+1 - 47.63.35.21U_7.16.35.11 has been working very well for me.
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Hello im kinda new to this so forgive my ignorance...
I just flashed CM7 v7.0.0RC4
just worth mentioning i wiped data reset wiped cache...forgot to wipe dalvik cache
any way flashed over fine and was working great i enabled 2g connection only because i dont have a data plan and dont want one but now my cell connection is kinda wacky it sends texts fine but calls dont work properly (drops them immediately) and signal reception is bad it will randomly drop signal for long periods of time.
Now will flashing a radio image fix this problem or have i don something wrong?
BTW have tried rebooting powering off my phone etc dosent work any ideas?

Radio Interface Shortage

I'm getting this error a lot when sending and recieving texts... whats it casued by? is there a fix? an issue?
Call sprint, tell them your having data connectivity issues, they'll walk you through a data restore procedure. Worked for me
Sent from my PG86100 using XDA App
Ive be seeing the same issue but it seems to be related to the 2.08 update that got put out and the new radio. i tried the data profile update and prl but still the same thing.
Burkettacb said:
Call sprint, tell them your having data connectivity issues, they'll walk you through a data restore procedure. Worked for me
Sent from my PG86100 using XDA App
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+1
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rmaxson29 said:
Ive be seeing the same issue but it seems to be related to the 2.08 update that got put out and the new radio. i tried the data profile update and prl but still the same thing.
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It isn't, I haven't updated yet because I haven't decided on rooting yet, and I have the issue sometimes.
Same issue here. Happens a lot on the airrave. Data restore and texting restore didn't help
Sent from my HTC Evo 3D.
aimbdd said:
Same issue her. Happens a lot on the airrave. Data restore and texting restore didn't help
Sent from my HTC Evo 3D.
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Thats good to know i just flashed back to a old Radio and now its worse.

3g issues

I recently just purchase this phone and is great but I have notice that I am having 3g signal issues it gets to the point were I have to reboot the phone is there a fix for this ?
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bravo1565 said:
I recently just purchase this phone and is great but I have notice that I am having 3g signal issues it gets to the point were I have to reboot the phone is there a fix for this ?
Sent from my EVO using xda premium
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I'm not sure if there is a fix for this. Update the PRL and your profile. If the problem is still occurring it may just be a problem with the service itself.
There are multiple threads on this here in this section.. go into settings, click on mobile network, and change CDMA/LTE to just CDMA and see if that helps, I have had the same issue but haven't had the chance to test this out yet
Sent from my Supercharged ELiTE

[Q] Weird problem

Okay guys I have this problem with my Atrix 4G. It's usually on NottachTrix 2.0.0 or 1.9.0 since 2.3.0 was giving me weird errors. The problems I am having are that I have a strong signal of 4-5 bars and then either after an idle or just by watching it sometimes the signal degrades and eventually it's greyed out with a little x over it and it stays like that indefinitely. I've tried turning the wifi on and off, the GPS on and off, I've done a factory reset. I've repeatedly flashed the radios. 30, 36, 37, and the sbf of OLY_ATT_01.97.00R. I've done it with the sim in and out, with the sd in and out fixed permissions. " And I still have the issue of the signal either being completely off, or just degrading. I'm using this on T-Mobile but when I search for providers all it shows is AT&T and when I go to About Phone -> Status I consistently have between 90-120dBm under signal. What am I doing/not doing right?
Sakuryu said:
Okay guys I have this problem with my Atrix 4G. It's usually on NottachTrix 2.0.0 or 1.9.0 since 2.3.0 was giving me weird errors. The problems I am having are that I have a strong signal of 4-5 bars and then either after an idle or just by watching it sometimes the signal degrades and eventually it's greyed out with a little x over it and it stays like that indefinitely. I've tried turning the wifi on and off, the GPS on and off, I've done a factory reset. I've repeatedly flashed the radios. 30, 36, 37, and the sbf of OLY_ATT_01.97.00R. I've done it with the sim in and out, with the sd in and out fixed permissions. " And I still have the issue of the signal either being completely off, or just degrading. I'm using this on T-Mobile but when I search for providers all it shows is AT&T and when I go to About Phone -> Status I consistently have between 90-120dBm under signal. What am I doing/not doing right?
Click to expand...
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i'm not knowledgeable about this issue, but based off of what you said, you're using ATT radios on a T Mobile network. perhaps a T Mobile radio would work? if i'm wrong with this statement, then i am and i'll admit it, but thats what i would try.
Sent from my MB860 using xda app-developers app
Im not sure that's how it works since the radio wasn't designed for this phone. Oh and it was working before and kinda worms if I reboot the phone but it still degrades
Sakuryu said:
Im not sure that's how it works since the radio wasn't designed for this phone. Oh and it was working before and kinda worms if I reboot the phone but it still degrades
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i'm not sure either, thats why i suggested trying it out. its still a fastboot flash radio radio.img kind of thing
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palmbeach05 said:
i'm not sure either, thats why i suggested trying it out. its still a fastboot flash radio radio.img kind of thing
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I always flash through CWM except for the 00R radio. And I just tried the other radios on the internet from the internationals to the UK to all US radios, still no luck at all. Is this a SIM issue or is my phone SOL?
Sakuryu said:
I always flash through CWM except for the 00R radio. And I just tried the other radios on the internet from the internationals to the UK to all US radios, still no luck at all. Is this a SIM issue or is my phone SOL?
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i think i need to back track here and ask if you unlocked it so it is capable of running on different carriers. next would be did you set up the correct service settings like the vpn and stuff. and have you tried flashing, via fastboot or cwm, any t mobile radios?
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palmbeach05 said:
i think i need to back track here and ask if you unlocked it so it is capable of running on different carriers. next would be did you set up the correct service settings like the vpn and stuff. and have you tried flashing, via fastboot or cwm, any t mobile radios?
Sent from my MB860 using xda app-developers app
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Does this phone even have T-Mobile radios? I've flashed Via CWM, I am bootloader unlocked and SIM unlocked I have no clue what a VPN is but the APN comes with the phone I think.
Sakuryu said:
Does this phone even have T-Mobile radios? I've flashed Via CWM, I am bootloader unlocked and SIM unlocked I have no clue what a VPN is but the APN comes with the phone I think.
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Click to collapse
lol apn is what i meant, not vpn, my bad. but yes, do you have the T Mobile apn info set up so it should work? and this phone was never made available for T Mobile, so it doesn't have any T Mobile radios. you would have to look for T Mobile radios to do what i was talking about trying out
Sent from my MB860 using xda app-developers app
palmbeach05 said:
lol apn is what i meant, not vpn, my bad. but yes, do you have the T Mobile apn info set up so it should work? and this phone was never made available for T Mobile, so it doesn't have any T Mobile radios. you would have to look for T Mobile radios to do what i was talking about trying out
Sent from my MB860 using xda app-developers app
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What T-Mobile radios do I look for? Isn't each radio made specifically for each phone? And When I catch signal it does work.
Sakuryu said:
What T-Mobile radios do I look for? Isn't each radio made specifically for each phone? And When I catch signal it does work.
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ok its hardware issue. below is a paragraph about a different device that might point you in the right direction
"Did u follow the guide on XDA forums? They have the original guide for unlocking AWS bandwidth for ATT note 2 so that it could work on T-Mobile 4G.
If you flashed it correctly your phone should virtually pick up tmobile 4g any where you go.
Unless you live in a rural area that is."
it would be a hardware issue that should be able to be fixed using whatever was used in the case above. it may be about the note 2, but they did ask about other devices, so i would think it might work
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From What I was reading, that method was for phones that have T-Mobile Variants that just have the 1700 Band blocked. Tmobile reps say it's probably a SIM issue which I'm hoping it is so I don't find out I have to buy a new atrix. But if its Software I'd love to be able to fix it now and get it over with.
Sakuryu said:
From What I was reading, that method was for phones that have T-Mobile Variants that just have the 1700 Band blocked. Tmobile reps say it's probably a SIM issue which I'm hoping it is so I don't find out I have to buy a new atrix. But if its Software I'd love to be able to fix it now and get it over with.
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Okay it's working somewhat now that I found the 38P radio
Sakuryu said:
Okay it's working somewhat now that I found the 38P radio
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I quite had somewhat similar problem but enabling 'use 2g only' I was able to avoid the loss of signal
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