Hi there
Lately i have a error 921 at Google play. Cannot Update or download from the market.
I tried everything i found here (i think) on xda forums
Clear cache and date from google play app, clear data from Google service framework, rebooted, But no.
I also did a factory reset from settings, added my account back on, but same error. Error 921.
I also added another google account, same error 921 :-/
Does someone has a solution to this?
What rom?
Sent from my MT11i using Tapatalk
Sony Ericsson Neo
-rooted
-unlocked bootloader
-cwm recovery
- ROM: 2.3.4 *.42 - Global - 62 Baseband
try clearing dalvik cache in cwm recovery
vimjam said:
try clearing dalvik cache in cwm recovery
Click to expand...
Click to collapse
No Luck. I contacted google support, so hopefully they can help.
I cleared cache, dalvik, factory reset from cwm and more.. no luck. All downloads hangs for a long time, then error 921
I also followed this: http://allaboutregistry.blogspot.com/2012/04/how-to-fix-android-error-921.html No luck
Update: It works on Mobile data, as in 3g. Not wifi. But since i do not have a good dataplan, i need the google play to work on WiFi. Suggestions?
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
FrankBullitt said:
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account again.
It worked for me after restoring settings after changing roms.
Click to expand...
Click to collapse
No success for me doing that way. Says "cannot remove account".
So i did a factory reset in CWM, added account and started all over. still no success. Strange error.
Also added transparent proxy to see if it worked. But no.
But over 3G it works. over WIFI not.
vargens said:
No success for me doing that way. Says "cannot remove account".
So i did a factory reset in CWM, added account and started all over. still no success. Strange error.
Also added transparent proxy to see if it worked. But no.
But over 3G it works. over WIFI not.
Click to expand...
Click to collapse
That "cannot remove account" message sounds creepy.
---------- Post added at 05:06 PM ---------- Previous post was at 04:57 PM ----------
Another possibility:
have you tried to unmount your sdcard in the Systems -> Storage menu and then try to install any app?
oh, and is you Google Play version 3.5.15?
Like the resources very much... Thanks for sharing.
FrankBullitt said:
That "cannot remove account" message sounds creepy.
Click to expand...
Click to collapse
No problem to delete other accounts on the phone, just the main one. I also tried to use other accounts to connect to google play. No success downloading or removing the the "main" account.
I did a factory reset, added the account all over again..same error.
Another possibility:
have you tried to unmount your sdcard in the Systems -> Storage menu and then try to install any app?
Click to expand...
Click to collapse
Yes, no success. Downloads stands just still.
oh, and is you Google Play version 3.5.15?
Click to expand...
Click to collapse
No, 3.5.16 after update.
I also tried to unstal update to old "market", still same error, nothing downloads.
Also after factory reset. :-/
Installed droid wall by any chance ?
Qwerty123 \m/ said:
Installed droid wall by any chance ?
Click to expand...
Click to collapse
No. Still i'm sitting here trying to figure it out. Also open tcp/udp 5228 in my router with no luck.
I have a feeling google play blocked me out. Still waiting for google support to answer my mail
Seems like trouble solved it self, or that google fixed it?
Still i think my IP was blocked from D/L from market and the support ticket to google solved it...
Solution for Google Play error 921
vargens said:
Seems like trouble solved it self, or that google fixed it?
Still i think my IP was blocked from D/L from market and the support ticket to google solved it...
Click to expand...
Click to collapse
I had same problem on my Sprint Epic 4G Touch. Solved it by updating my PRL.
Glenn
FrankBullitt said:
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
Click to expand...
Click to collapse
Worked for me too! Thanks!
FrankBullitt said:
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
Click to expand...
Click to collapse
You have no idea the hell you have saved me from. I have spent hours trying the various fixes to this problem, with NO luck.... Then I saw this post and it worked like a charm! THANK YOU!!!!!!!!!!!!!!
FrankBullitt said:
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
Click to expand...
Click to collapse
It worked here too. Thanks !
It's seems to be the easiest one we never recognize.
FrankBullitt said:
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
Click to expand...
Click to collapse
Worked like a charm. Rom changing changes the identifying numbers. It thought I was a different phone. I like it, I call them the Solomon Solutions.- brilliant
thanks
FrankBullitt said:
This worked for me after restoring settings after changing roms, but it seems "too easy" compared to what you've already done.. eiher way, you may try it...
Go to you System Settings -> Accounts & Sync -> go to your google account and remove it. Then open your Play Store App and add the account from there.
Click to expand...
Click to collapse
This worked thanks.
Even with clearing all the cache and factory reset, google account is retained somehow
Related
I am pulling my hair out here. I followed all the steps to install CM7 including selecting Google Apps. After booting up it prompts me for my Google account info and it signs in.
Now the problems begin...
I cannot install anything from the Market. Everything comes up as download is unsuccessful.
However, if I go to the web market, I can install things from there and it works. I have cleared the market and download cache.
KerryG said:
I am pulling my hair out here. I followed all the steps to install CM7 including selecting Google Apps. After booting up it prompts me for my Google account info and it signs in.
Now the problems begin...
I cannot install anything from the Market. Everything comes up as download is unsuccessful.
However, if I go to the web market, I can install things from there and it works. I have cleared the market and download cache.
Click to expand...
Click to collapse
Tried reinstalling GAPPS? I had issues with contacts not appearing and no Google accounts listed. I couldnt even add a Google account. Everything was fixed when I booted into recovery and reapplied the GAPPS. What was weird was I could still make/receive calls and texts.
Yup, tried reinstalling Google Apps via CWM. When it reboots it asked me which apps I want to install, but wont install them.
Yes, I have network connectivity. I can install GMail from web market and get my email to work.
KerryG said:
Yup, tried reinstalling Google Apps via CWM. When it reboots it asked me which apps I want to install, but wont install them.
Yes, I have network connectivity. I can install GMail from web market and get my email to work.
Click to expand...
Click to collapse
Not sure really. May want to post this in the ROM thread.
May have already done so, but I would wipe to factory, cache, dcache, and see if that fixes it. And I came from the Bionix FROYO build running the froyo bootloader. If thats of any help. Also, applying it in ROM Manager would not work for some reason. So I DLed the ROM and GAPPS to my SD and applied manually in recovery after wiping to factory and everything else.
techbeck said:
Not sure really. May want to post this in the ROM thread.
Click to expand...
Click to collapse
NO
As for the issue, try going to accounts and sync making sure that background data is enabled and make sure you have things syncing to that account. Then remove the account reboot the phone and re-add it through the accounts and sync.
also try re downloading the package could be corrupt
bearsfan85 said:
NO
As for the issue, try going to accounts and sync making sure that background data is enabled and make sure you have things syncing to that account. Then remove the account reboot the phone and re-add it through the accounts and sync.
also try re downloading the package could be corrupt
Click to expand...
Click to collapse
If that doesn't work try wiping your phone.
Seems like this is with my account as my XOOM is doing the exact same thing.
Called Google for support, they cant figure it out either. Escalating to someone else.
bearsfan85 said:
NO
Click to expand...
Click to collapse
Why not. The ROM thread said to not report bugs...not to ask how to fix something. The thread is full of being asking for help to fix issues.
it is not a CM7 issue at this point as it is happening with two different devices and even odin'ing back to a stock rom didn't solve it.
Whenever I am updating an app it says
Error downloading 495
What do I do?
Jack Shepard said:
Whenever I am updating an app it says
Error downloading 495
What do I do?
Click to expand...
Click to collapse
Clear the market cache.
same here, clearing market cache didn't help.
als restored to factory defaults, no luck either.
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
fatwaman said:
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
Click to expand...
Click to collapse
Go to your aps setting and fing google framwork service and Clear data and cache, force stop and restart your phone, that could sort out the problem, i had a simler problem and this fix worked for me.
Everything I read points to it being probably some kind of wifi issue. Does it always happen or only when you're connected to a particular wifi network?
I have the same problem, i cleared app, but don't solution my problem
paceleot said:
I have the same problem, i cleared app, but don't solution my problem
Click to expand...
Click to collapse
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Mcdeep said:
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Click to expand...
Click to collapse
Hi, I have the same problem on an ASUS tablet - TF700, only it does not have this option, its wifi only. What can I do?
Android Fix: error 495 in Google Play Store
These are the two methods for solving Android Fix: error 495 in Google Play Store
Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework >> Clear Data and Clear Cache
Now install or update app from Google Play Store
If it still didn’t work try uninstalling Google Play Store updates first
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
sciurius said:
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
Click to expand...
Click to collapse
clear data for google services framework, and force close it and reboot, or idk, downgrade the play store, also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account, hope i helped
Ranomez said:
clear data for google services framework, and force close it and reboot,
Click to expand...
Click to collapse
That did not make a difference.
or idk, downgrade the play store,
Click to expand...
Click to collapse
How can I do that?
also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account,
Click to expand...
Click to collapse
When I try this, it asks for confirmation, I press 'Remove account' and then comes a dialog similar to "this account is required by some applications, you can only remove it by resetting the phone to factory defaults (...)".
sciurius said:
How can I do that?
Click to expand...
Click to collapse
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be, also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Ranomez said:
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be,
Click to expand...
Click to collapse
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Click to expand...
Click to collapse
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Actually, I have the feeling that Market (and Play) try to start some authentication service, that fails or is missing.
sciurius said:
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Click to expand...
Click to collapse
hmm............try using the program u used to install market again, but first try after uninstalling updates to clear cache and data for google services framework and market, and also try to force stop them, otherwise try to reuse the app u used to install market
I removed the google apps and reinstalled them (several times, several ways). Finally success after reinstall using ArcTools. Now I can start Google Play. I asks me to create an account and it seems to work again.
Thanks for the assistance!
Again, I lost Google Play. Same symptoms: it says I need to sign in or create an account first, but doesn't give me the opportunity to do so.
I removed everything Google related. Re-installed Market (using ArcTools) but Market just doesn't get installed. Similar when trying to install Play using ArcTools: all tools get installed but there's no Play.
When restoring Market or Play from backup I have the same problems decribed in the beginning of the message.
Really puzzling - and frustrating.
The Play Store displays no connection even with wifi. Already tried wiping dalvik cache, cache partition. Also tried force closing and clearing data from Google Play Services, Play Store, Google Service Framework. Help!!
Not enough information, your Play app could be corrupt, app settings, ROM or Google account.
Try logging into Google play on the website first to check the account works, then un-install Play app, re-install without settings, last try factory reset/reflash ROM.
It could be really simple or very terminal, like you've disabled a service or corrupted your ROM.
extra info
Google play account works on website. Tried signing out and can't sign back in - "Couldn't establish a reliable connection". Google play v3.10.14. How do you uninstall google play app?
Have you tried clearing the cache of google play services and google play in the application mananger ?
R: [Q] Play Store Problem : No Connection. How to fix!?
Dude first link on google http://forum.xda-developers.com/showthread.php?t=2110225
Sent from my GT-I9300 using xda app-developers app
AW: [Q] Play Store Problem : No Connection. How to fix!?
If nothing works, root phone, install Terminal and type in:
busybox ifconfig wifi0 mtu 1492
Click to expand...
Click to collapse
Greetings...
Sent from my GT-I9300 using xda app-developers app
Fix for me found
Fixed the problem myself. It seems that I had adfree open which blocks host file. When I reverted, I could sign in again.
Thanks Muchly! Didnt think about the ad block.
found a better solution the problem
Mr. Dude's S3 said:
The Play Store displays no connection even with wifi. Already tried wiping dalvik cache, cache partition. Also triecommander losing and clearing data from Google Play Services, Play Store, Google Service Framework. Help!!
Click to expand...
Click to collapse
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Try clearing data from google play app and reboot ?
Sent from my GT-I9300 using xda premium
Clearing data should work
go to app maager and search google frame work
clear cash and data
disable it
restart
the go back to app manager scroll downwards end of list
then renableand retry
harith88 said:
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Click to expand...
Click to collapse
Deleting the hosts file and rebooting worked for me too. Thank you! :good:
AdFree
When using a rooted phone and you used Freedom for free in-game purchases, and as a result your play store won't connect, it's due the host file as stated in previous comments by others. To get rid of this problem, simply revert your host file and download the new host (both in the adfree app). This should fix the problem, hope it helps
Wrong Gapps version
After trying all solutions posted in this thread, I realized that the whole problem was that I had flash the wrong version of the Google Apps for the android version.
You can find which is the right one for your CM in the CyanogenMod Wiki. Sorry, I can't add the link now, it is my first link.
Fixed mine by realizing that somehow my system date and time were wrong.
harith88 said:
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Click to expand...
Click to collapse
U do not nid to reboot. Experience: I got banned by google alot of times. XD Hacking shhh
Sent from my GT-I9300 using xda app-developers app
davidbessler said:
Fixed mine by realizing that somehow my system date and time were wrong.
Click to expand...
Click to collapse
Woohoo! That was it for me. This is on my old phone that I let sit for 6 months. Charged it up but couldn't access the Play Store to update apps. Turns out the Date was 1/1/2005. Gave it today's date and it connected right up.
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Yesterday i flashed new kernel and the google play did the "No connection" error.
I tried many options excluding factory reset, it was the last option to try.
I tried clear data and catch of the play store and the google play services and it didn't fix it.
I tried to fix permission in the recovery, to remove the google account and when I tried to enter the account again, the phone shows me the error: "Can't establish a reliable connection to the server".
I tested many fixes that I saw on the internet but again WITHOUT FACTORY RESET.
I tried many things myself, and wow!! I tried to find an option how to fix it!!!
I decided to show you the option!
Let's start!
1. When the message appears ( ^^up to this^^ ) click on the next button.
2. Now if you will click on the log in button, it will show you the error again. So click on the register button. Enter any details you want, it will not help you in the future. Now when you finish to enter the details, go to the google play, it's will works now!!
3. Now go to the settings app, and remove the account you added last minute.
4. Press on the add account bottom and click on the google icon. Now you can add your google account without any error!!!
Enjoy !!
Which ever username I enter it says it is not available.
same problem
sirius_gamer said:
Which ever username I enter it says it is not available.
Click to expand...
Click to collapse
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
syed sono said:
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
Click to expand...
Click to collapse
There was a problem with PTCL actually. Dont know what they were doing -_- Just wait for a few days it'll get resolved automatically.
Sent from my Xperia S using Tapatalk 2
I think I found another option to fix it, just to go to the host file and delete it.
After it to do a reboot and that's it.
try this
my signature