[Q] Digitizer Failing? - Motorola Photon 4G

Symptoms... Sometimes the screen will start clicking its own things. i have to turn off screen then back on to refresh/stop it. Notice it the most when typing on keyboard but it does it in web browser, emails, texts, apps, launcher, and such.
Ive tried... wiping, scanning to make sure no bad software was on there. Tried other ROMs.
My guess... Digitizer is going out?
Had the phone since start of August last year. Should I SBF to stock and take to Sprint? and second, if they gave me a new phone instead of fixing it, will i be stuck with a firmware release that is not unlockable at this time?

Don't worry, this symptom is absolutely normal, on every android phone I had (including Galaxy Nexus). This is caused more or less by too wet finger, too dirty finger, too dry finger or phone on charger. It depends, if you hold it in your hand, or have it on the desk.
The replaced Photon would have this symptom too. A little annoying, I know. It's the capacitive digitizer. Nothing better was developed yet.

Download the app Touch Test and check for dead spots in the digitizer. If you can't trace a solid line or the visual feedback jumps all over then place than it's definitely the touchscreen.
I would SBF back to stock before bringing it into a sprint store. If it is a touchscreen issue they will likely replace the phone as they do not carry parts for the photon at this time. You will still be able to unlock the new phone as the 2.3.5 OTA update that locks the bootloader has not yet been released.

my motorola electrify did the same thing especially on keyboard... Be texting and it Would put on screen something on other side of keyboard that I was texting..... After a while I don't know if it adapted or what but now it only does it every once in a blue moon now
Sent from my Motorola Electrify using XDA

I never had a problem with my screen until i realized on day when i connect my phone to a speaker through an auxiliary cable, the screen starts acting nuts. Its doesnt respond well to the touch. It lags... Its only problematic when i put in the 3.5MM aux cable. Not with anything else like charger / earphones..
ANyone else facing such problems? I tried with multiple speakers / car music system / portable speakers etc..

androiderb89 said:
I never had a problem with my screen until i realized on day when i connect my phone to a speaker through an auxiliary cable, the screen starts acting nuts. Its doesnt respond well to the touch. It lags... Its only problematic when i put in the 3.5MM aux cable. Not with anything else like charger / earphones..
ANyone else facing such problems? I tried with multiple speakers / car music system / portable speakers etc..
Click to expand...
Click to collapse
Have you tried a different cable?
Sent from my MB855 using XDA

Yes I did.. 3 cables actually..

androiderb89 said:
Yes I did.. 3 cables actually..
Click to expand...
Click to collapse
Well damn. I'm out.
Sent from my MB855 using XDA

Related

[Q] Why would an Atrix touch screen randomly go completely unresponsive?

So my bro's had an Atrix for a little over a year.
Some time back, it started exhibiting this behaviour where the whole screen would just become totally unresponsive.
Searching around, I see issues where people lose responsiveness with a fraction of their touch screen, or the entire screen starts spazzing out with all these presses and swipe actions the user did not enter...
...but his just seems to have these periods. He'll be stuck at the lock screen from anywhere between 1 minute and a whole day... I can usually get it to work with random rapidfire hardware commands... and when it works, it works completely for a certain amount of time.
Thing is, that's only temporary, and the touch-screen ends up going back to an unresponsive state.
Any clue what's going on, or how to resolve it?
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Sent from my ATRIX using the Premium XDA App
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Yep, that's right. The over-priced, highly (over)rated $20 iShields brand one. I know for a fact that was the cause, after I figured it out and started talking to other atrix owners (minus the liar fanboys that lurk in every forum saying "works fine for me derp!" whenever someone dares to suggest a product has flaws).
Problem immediately went away, forever. I've gone naked since May /11 without a single scratch. IMO screen protectors on gorilla glass is for people who wear a seat belt in a car wash. I'm not sure, but I suspect the problem happens when the screen protector starts to age, and/or when it gets really warm. I also suspect it's a problem with certain phones and the types of touchscreens on those phones not playing nice with screen protectors. Started happening on mine after just one month.
omnius1 said:
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Click to expand...
Click to collapse
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Voelker45 said:
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Click to expand...
Click to collapse
Just to offer some backstory, this started a couple months ago back when he just had the stock AT&T rom (2.3.X or 2.2.X I think? I can't recall clearly) During one of it's "working" periods (last week), I unlocked his bootloader and flashed it with CM9...
Probably won't mean much since the problem existed before I unlocked+CM9'ed it, but while it's not freaking out, I can give you some numbers:
• Model Number: MB860
• Android Version: 4.0.3
• Baseband Version: N_01.77.15P
• Kernel Version: [email protected] #47
• CyanogenMod Version: 9.0.0-RC0-olympus-KANG
omnius1 said:
The f-ing goddam screen protector.
Click to expand...
Click to collapse
Yeh, I have had this problem with screen protectors interfering with capacitive screens before, I am now using some really cheap protectors (5 for £3) and have had no such problems since and have a good bit of pocket money left .
TLRtheory said:
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Click to expand...
Click to collapse
ah ok in that case, I have nothing else, I'm only good for ranting. GL!
My touchscreen randomly does these freak outs and stops working:
Usually for me it is caused when the phone is really warm (like on the charger in the car) or when my hands are sweaty (also could just be the the phone is warm in this case as well)
Once it's done with its freak out, I turn off the screen (my power button still works) and clean off the screen with my shirt, wipe the sweat off my hands and turn it back on...everything is then fine.
Also, with my old phone (dell streak) if I kept the phone in my pocket with the screen facing towards my leg it would exhibit this behavior (probably again a case of the screen becoming really warm) but if I kept it screen out it was fine.
I have the same exact problem and have gone back to my Captivate because I couldn't figure it out.
Sent from my Touchpad using XDA
News on this? Here's my experience.
Any news on this, guys? I'm going insane. Here's my experience: I used to get these touchscreen-stops now and then but then they started getting more and more often. What I do to make them stop for a while is a clean restore, that is wiping boot, system, preinstall, cache, userdata with fastboot before installing a new ROM or restoring from backup. Whenever I do that, it comes back to life. If I flash a new ROM without all those wipes, it doesn't work. What sucks so bad is that, even though that fixes the problem, it's only temporary. It starts again after a few weeks. There is NO way this is hardware, and there's also NO way we can't find a solution for this!!!! Come on, guys!!! HELP US OUT, PLEASE!!!!!!!
Have you tried the raindrop fix? I was having similar problems and it worked for me.
Sent from my MB860 using xda premium
My screen has ghost fingers if my hands are even the slightest damp.
A buddy of mine had really bad touch screen issues and had to send back for warranty.
Sent from my MB860 using xda app-developers app
I'm having the same issue
I'm having the exact same issue. It sometimes works, sometimes doesn't. Anywhere from one minute to a whole day, everything you described exactly. No screen protector. I wiped it once and it worked temporarily, but it's back to the old sporadic unresponsiveness again.
I'm still not convinced that it isn't a hardware issue. I'm going to buy a T5 Torx Screwdriver and open her up and see if one of the connections is loose. Has anyone else done this?
I'll post tomorrow night with my results.
Here is a handy trick to determine if your digitizer it going out.
1. Find an appliance like a cable set top box, AV receiver or computer for example
2. Lay your phone face down in the warm air that emits from devices like this.
3. Leave it alone for about 10 to 15 minutes.
4.Pick your phone up and perform some finger swipe heavy tasks.
If you notice its a lot more sensitive like you remember when you first got it then you have a digitizer that is going bad. If nothing changes then its most likely software related.
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
cjmillisock said:
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
Click to expand...
Click to collapse
Could be the ribbon behind the digitizer, if its loose or moves it can kill all response to touch. You may have to replace your digitizer to fix this.
Sent from my MB860 using xda premium
I'm dying here
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
pichualvarez said:
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
Click to expand...
Click to collapse
I would also suspect the digitizer. I replaced mine for $45 (frame pre attached attached highly recommended).
The connections are very small, so there is much that can go wrong while doing this kind of brain surgery and the ribbons will rip easily.
Sent from my MB860 using Tapatalk 2
Same problem here. It is like some Ghost is operating it without my permission
Sometimes feels like is should hit the phone on the wall.
I know its not gonna help.
Anybody there who has solution for this

Touchscreen problems while charging

Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
slane35 said:
Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
This is an old problem with the RAZR. I think it's an earthing problem or the lack of one. Touch screen goes a little awol...
Usually, using the stock charger gets rid of this problem!
Yes, check the charger. I had a device that plugged into the wall and simulated a car charging port and could use a car charger on the wall. It made my touch screen go haywire. Since the basic jest of a capacitive touch screen is using minute static charges in your fingers (or what ever other body part...) then it makes sense that if the rectifying circuit in the wall charger is substandard, excess RF emissions could jack up the screen.
Also, stay away from Van de Graff generators, they tend to cause the screen to be crazy as well. I know, hard to believe, but trust me.
Sent from my DROID RAZR using xda premium
I had the same problem with my old Milestone. Used stock charger. If I charge RAZR with Milestone's charger, I get the problem less often.
Sent from my XT910 using xda app-developers app
Same Issue
I was going nuts thinking I was touching it incorrectly then realized it could be some issue with charging it. I am using the stock charger but still seems to screw up if plugged in. Especially when I am trying to use swype. It stopped doing it once I unplugged the damned thing.
Me too...specially while typing a message....
I have this problem because I bought a real cheap charger that would do mulitple ports, but since I charge it at night I dont care. If I use the stock charger or the one from my OG droid it works just fine. Its something to do with the charger and being crap
I had the same problem with a LG charger, that came with a non-touchscreen phone.
When I use the stock charger, I have no problems.
raiderfox said:
I had the same problem with a LG charger, that came with a non-touchscreen phone.
When I use the stock charger, I have no problems.
Click to expand...
Click to collapse
Same here. I had a SE x10i and MB300 both had the same problem. Realized later that the problem occurred only when I using a particular power point.
Sorry for gravedigging but this is happening to me too and I only use the stock charger :S
No solutions yet for this issue?
My stock charger does this, but fortunately I have another from HTC which works.
This is a common Motorola problem, touchscreen input is more or less distorted during charging. I had this with Milestone and it also happens to RAZR, regardless of whether the phone is attached to USB cable, original charger, a 3rd party charger, original car charger or a 3rd party car charger.
I've had this problem too, occasionally. I just reboot my phone each time it happens, and that seems to fix it for a while. It doesn't happen often enough or long enough for me to really worry about it.
Sent from my DROID RAZR using xda premium
Hi. I have the same problem and I got to say that this is the second phone that I experienced the problem with. First it was a iGlo A101 and now it's a Allview P5 Mini. I tried them with 2-3 different cables and none worked (it worked only charging in the car (the first phone) and charging it through the laptop (connecting the phone to the laptop)).
With the iGlo, I asked the warranty guys about this problem and they said that is a common problem for capacitive touchscreens because it works based on electrical impulses and therfore it's sensitive to electricity. They also said that the reasons must be the power source beeing with parasites or the cable. They suggested changing the cable with a thicker one (a Blackberry or Samsung cable).
I didn't get to do that because I chose to sell that phone and that's what I did. And now after buying this new one I have the same problem. This time I'm going to try more cables before deciding to sell it. I'll update this.
I've had a similar issue, both with Droid 2, Droid X2, and Razr Maxx. The only thing I can say for certain is that I saw it started with rooting the phones. Only had it happen with motorola, and never had anything get better, regardless of what wall charger. I read on one forum a common problem was a loose charger, but have never found any validation, or it's just a common issue with the Blur being rooted. However, if it's the price to pay for rooting, I'll take it happily. But cruising google, I've never found a solution.
Arachnida said:
Sorry for gravedigging but this is happening to me too and I only use the stock charger :S
No solutions yet for this issue?
Click to expand...
Click to collapse
The only thing to do is use the stock charger, I have the same problem too when using another cheap charger. It seems to be a Hardware issue, not a software, so there isn't a way to make it works fine!
slane35 said:
Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
This happened to me having the Usb Debugging turn it on, disabling it it stops this problem to me
I have had this problem too. Using the stock charger took care of it for me. It's frustrating. It's not so great for Temple Run 2 either! lol
Having same problem ...with stock charger!!!
n its really erratic behavior sometimes
I have a Zopo C2 platinum and encountered the same problem. Solution : disabled USB DEBUGGING. And voila, everything OK !

Xperia S audio issues

So the deal is that my Xperia S got some water from the ear speaker space. I did the usual stuff (remove battery, let it dry in rice...) And the only apparent issues when I turned it back on was the screen lost its backlight in some areas (doesn't matter much right now) and no Audio Device Works.
Here is the important part:
The Ear Speaker doesn't work, the Back Speaker doesn't work, the Microphone does't work, the Output Jack doesn't work (when there is something connected there, sometimes the phone reboots and keeps rebooting just after the XPERIA logo appears) and the HDMI audio out doesn't work (the HDMI video out does work).
I already tried to clean up those parts with alcohol, and I tried to look for the audio chip to clean any residues from it, but I never found it, but still I clean most of the board and now the phone doesn't reboot when the headphones are connected (but they don't work, there is just a continous noise, whether something is playing or not).
Suggestions?
PS 1: Everything else works normaly, no force closes, no memory loss, camera works normally, even benchmarks haven't changed. The things that I have specially tested are:
Camera, Flash, Physicall buttons, touch buttons, GSM, 3G, WiFi, GPS, Touch, LED, front camera, bluetooth
PS 2: Sometimes after trying to use an app that requires the mic it shows an error message like the one that appears when you connect an incompatible head set. It says the Mic and Buttons on this attachment aren't available or somethin like that.
Here's the manual with part replacement instructions. Try ebay for parts.
Oh, and good luck
btw. you could try to run the device while having the non working parts disconnected from the pcb, just to see how it behaves then.
Leave it in a bag of rice for a day to suck all the moisture out
Sent from my LT26i using Tapatalk 2
Ben36 said:
Leave it in a bag of rice for a day to suck all the moisture out
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
you fail at OP reading
-PiLoT- said:
you fail at OP reading
Click to expand...
Click to collapse
Lol to be honest I got bored of reading mid way through
Sent from my LT26i using Tapatalk 2
Ben36 said:
Lol to be honest I got bored of reading mid way through
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
I'd believe you, but he mentioned it in first sentence
emilik said:
So the deal is that my Xperia S got some water from the ear speaker space. I did the usual stuff (remove battery, let it dry in rice...) And the only apparent issues when I turned it back on was the screen lost its backlight in some areas (doesn't matter much right now) and no Audio Device Works.
Here is the important part:
The Ear Speaker doesn't work, the Back Speaker doesn't work, the Microphone does't work, the Output Jack doesn't work (when there is something connected there, sometimes the phone reboots and keeps rebooting just after the XPERIA logo appears) and the HDMI audio out doesn't work (the HDMI video out does work).
I already tried to clean up those parts with alcohol, and I tried to look for the audio chip to clean any residues from it, but I never found it, but still I clean most of the board and now the phone doesn't reboot when the headphones are connected (but they don't work, there is just a continous noise, whether something is playing or not).
Suggestions?
PS 1: Everything else works normaly, no force closes, no memory loss, camera works normally, even benchmarks haven't changed. The things that I have specially tested are:
Camera, Flash, Physicall buttons, touch buttons, GSM, 3G, WiFi, GPS, Touch, LED, front camera, bluetooth
PS 2: Sometimes after trying to use an app that requires the mic it shows an error message like the one that appears when you connect an incompatible head set. It says the Mic and Buttons on this attachment aren't available or somethin like that.
Click to expand...
Click to collapse
The audio chip is the pcb that the audio jack connects too. You can buy replacements of that, but its a gamble that it is definitely the problem.
-PiLoT- said:
I'd believe you, but he mentioned it in first sentence
Click to expand...
Click to collapse
Lmao! So he did! That's my attention span right there!
Sent from my LT26i using Tapatalk 2

rezound touching by itself

My issue has been happening for awhile but its gotten a lot worse lately.
My screen, when on, will randomly start "touching" places. When this happens, it appears as if a phantom finger is pressing various things and it is causing a lot of issues. Also when this happens, the 4 buttons on the bottom stop responding. i have to use the power switch to turn the screen off and then back on again.
any thoughts on how I might be able to fix this?
eldoon said:
My issue has been happening for awhile but its gotten a lot worse lately.
My screen, when on, will randomly start "touching" places. When this happens, it appears as if a phantom finger is pressing various things and it is causing a lot of issues. Also when this happens, the 4 buttons on the bottom stop responding. i have to use the power switch to turn the screen off and then back on again.
any thoughts on how I might be able to fix this?
Click to expand...
Click to collapse
Are you rooted/flashed a rom? If you are you should definitely wipe everything a few times and flash a new rom. If you aren't I would perform a factory reset.
adamsaur said:
Are you rooted/flashed a rom? If you are you should definitely wipe everything a few times and flash a new rom. If you aren't I would perform a factory reset.
Click to expand...
Click to collapse
It has happened across multiple roms. I will try again though.
If nothing else works, try SGS Screen Booster. My Rez has been having the same problem recently, and it's seemed to help quite a bit.
The right below the status bar, there seems to be a gap with what is and what isn't working properly, so I set everything to the max and lowered the response time to be as quick as possible.
Sent from my ADR6425LVW using xda app-developers app
Happens to me also. Do you have a screen protector maybe? That is what I always thought my problem was.
Certain chargers or USB cords with grounding issues can cause these problems. Does it only happen when it's plugged in?
I had one were it would cause the same issue when plugged into the laptop, but only while the laptop was plugged into the wall.
zourn said:
Certain chargers or USB cords with grounding issues can cause these problems. Does it only happen when it's plugged in?
I had one were it would cause the same issue when plugged into the laptop, but only while the laptop was plugged into the wall.
Click to expand...
Click to collapse
+1 for this answer. had it happen when i bought a cheap cable from HK. Went with OEM, and now i dont have this problem
I have seen this charger issue as well
Sent from my ADR6425LVW using Tapatalk 2
The title of this thread would have me more excited if "rezound" was a young hot female.
sorry for the absence.
it happens I'd the phone is plugged in or not.
no screen protector or case on the phone either.
I have done a full wipe multiple times now and different roms as well.
Sent from my ADR6425LVW using xda premium
Eh, mine does this as well. It's been happening more often in the colder weather I get into. So I just turn off the screen and let it sit in my pocket for a minute so the screen can warm up, and then it works. I swear, these Asurion replacements suck.
I'm having the same issues with my Rezound. I also have a lot of issues with the soft keys not working now ( Far more often than the random screen touch issue ). They won't respond at all or they will start randomly start clicking. I also notice that when they stop responding usually I can put the phone to sleep, then wake it back up right away and they will start working about 10-15 seconds later. Even when they are working I often have to hit them multiple times before it takes. This happened with the stock rom. It started happening shortly after I received the most recent OTA update, however I assume that is simply a coincidence and nothing to do with the update. I flashed the phone recently with CM10 hoping it was an issue with the ROM itself but the problem persists. This is a shame too because other than the screen issue it seems that CM10 would have given the phone a new life as it looks and runs so smooth on the hardware. I highly doubt I will ever buy an HTC again, we have had two of them and they both start having hardware issues much faster than they should for what they cost.
Im using the unofficial cm10.1 build with no mods. i went through and wiped everything twice. cache, system, boot, battery settings, rotation settings. i flashed the latest at the time (build from 4/3/13) and now my phone is working properly again. no more hanging up on people caue it preses by itself, no more emergency dialing.
hope that helps anyone who might have the same issue.
Sent from my Transformer Prime TF201 using xda premium

problem with the headphone socket or sound

Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
Click to expand...
Click to collapse
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
Click to expand...
Click to collapse
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
Click to expand...
Click to collapse
my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
Click to expand...
Click to collapse
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
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Click to collapse
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
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Click to collapse
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
Click to expand...
Click to collapse
I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
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Click to collapse
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
Click to expand...
Click to collapse
Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
Click to expand...
Click to collapse
Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?

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