So during work one night my phone felt hot in my pocket, so I took it out and noticed it acted as though it was off. I took the battery out, waited a minute or two and popped it back in and turned the phone on. It again got pretty hot so I turned it off, but it still stayed hot. I took the battery out, then I waited a few more minutes and put the battery back in but I did not turn the phone on. Again, it was getting hot. So for the rest of the night I just left the battery out.
I had to work the morning the next day so I still left the battery out. But I did pop it in during work to see if I had any calls/texts. Took it back out after though, and left it out until I got back home. I had the phone turned on at home, but just before I left for the verizon store, the battery died. Plugging in the charger didn't work and I couldn't get the phone to turn on at all.
They sent me a new phone in the mail, so I planned on charging the battery in the new X2 they sent me and then putting the battery in my old one to get my stuff off the phone. But now, even with a full battery, I can't get my old phone to turn on, but it's still getting hot when I put the battery in.
All I really care about is getting some files off the internal storage. Is there ANYTHING I can do before I send it back? Thanks for any help.
Unfortunately I had that exact same problem. They sent me a replacement and I had to return the faulty one. I could not get it to boot at all whatsoever. I was told to leave the battery in the faulty X2 and plug it into a/c power using the official eco moto charger (usb w/ wall block) and leave it until the battery charging icon appears, which never did. I was pretty much hit. Asurion (Verizon's insurance who replaced my phone) also told me that since my handset was getting extremely hot, there was several "legal issues" involved and the customer service Rep could no longer help me. I had to wait until the next day for a Manager/Supervisor to give me a call to go about replacing it.
Wish I had more technical help for you, but I was in the same boat and sadly I lost everything that wasn't on the removable SD card...
Edit: those were before my xda days, maybe someone here can actually help you get your files.....
Sent from my CyanogenMOD 7.2 RC1 powered X2
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My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
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After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
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Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
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Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
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Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
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Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
Sent from my ADR6425LVW using xda premium
I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
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So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
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Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.
Hello all. It's been a long time since I've been to this section of XDA, glad to see it's still got some life left.
I'm trying to get my old i777 working so a friend of mine can borrow it. If I remember correctly, it was running an AOKP rom when I stored it well over a year ago, and it was fine. Today I went to turn it on, nothing. I started charging it, let it go for a few hours. It still won't turn on; instead it's acting a bit strange. Every few seconds the screen flashes either the gray battery charging logo, an instant dim flash of the entire screen (a slight gray, nothing bright), or the home/back/etc buttons flash for an instant. When the charge logo appears, the screen brightens just before it goes off. All buttons are unresponsive, my computer does not recognize it. I've been unsuccessful in finding any real help with Google and searching XDA. The only advice I found was to plug it in without the battery, then put the battery in. This did not help. Any feedback would be appreciated - this little phone has a lot of sentimental value to me. It's been through hell and back, it survived my ex (who managed to break a Nokia 3310 and Nokia 920). If I have to put it to rest, I guess it's earned it, but I'd like to keep it going for just a while longer.
Did you store it away with the battery in the phone? If so, in a year, the battery could be completely drained and in some cases, that can cause a problem with charging, as in will not charge. Possibilities to test, use a fully charged battery by charging the existing battery with an external charger, or by using another battery. This would be the first thing I would try.
I am also having such a problem from time to time, when my battery is complitely drained. I am using such a device to bring the battery back to life. Always helps.
I usually plug mine into a higher powered charger like my s6 one and that gets it out of the loop.
So as of last night my LG V10 has been having major issues with charging. First off I will plug it in and for a second the little battery icon will do the animation and then stop. I went to the battery status screen and it said that the phone was not charging. Secondly it will restart on its own when plugged in and it's not charging. i first noticed something was up about two weeks ago. I left my phone to charge overnight, then I went to use it when I woke up and it was at 1% battery then turned off. I plugged it back in and it charged fine. Later in the day i was on my way to work and I went to check my phone but it would not turn on. I'd press the power key (on the back) and it would just do a quick little vibration but would not turn on. I then took the battery out and put it back in. Since then it has worked fine until last night. i tested out two cables and I tried them both on my PC. T he phone would still not charge. I just went to sleep with it plugged in, hoping it would somehow charge at some point in the night. Woke up and no dice. I tried one last time to charge it and somehow it charged normally. All the way to 100%. I could even use it while charging. Just a few moments ago I tried to test it again. Surprise surprise...it would stop charging. As I type this it just restarted twice while plugged in. i just removed it from the cable now. I really have no idea what is wrong with my phone. Here are a few things I believe may have something to do with it: I use it to hear music in the shower (potentially vapor), I sometimes put the charger the wrong way (somewhat roughly), and I have it in my pocket while at work where it get hot and has lots of moisture. I am waiting on doing a factory reset. I just ordered a new battery. At this point I'm lost on what to do. I really hope someone on here can help me figure this out. I'm on AT&T by the way.
I returned mine to T-Mobile for a new one. 1 yr warranty.
Sent from my HTC One using XDA-Developers mobile app
So I have an odd issue here... I have a tmobile v10 that suddenly stopped working. Can't boot up or anything anymore. Here's some events (not in order) that have happened. I dropped my phone about 6 months ago and cracked the screen. Was fine up until about a month ago. I pulled it out of my pocket one day and it was off. Thought I had accidentally turned it off while in my pocket, so I went to power it back on, but nothing. It wouldn't boot up at all. Thought my battery died so I plugged it in, but again, nothing. for the next couple of days I was able to randomly get it to power up and boot up to the main home screen. After a few seconds it would freeze and then shut off on it's on, sometimes rebooting automatically, but never making it passed the "LG" splash screen. Any who, before all this the phone ran fine, no issues. I didn't update anything or add any odd ball apps. I got it to show some life when plugging into the computer via the lg usb cable with the battery removed, but as soon as I threw the battery back in and try to reboot, nothing.
The other odd thing I noticed is that when I threw a charged battery in it, it would kill the life of the battery (verified by placing a charged battery in the dead v10 and then after trying to boot, removing and placing back in my good v10 and checking battery life). It would always say it was either 0% or 5% when I put it back in the good v10. The batteries will still charge on the good v10 so I don't think the batteries are bad (one is a brand new LG brand battery).
I'm leaning towards the prongs being shot on the battery connector that's on the motherboard, rather than the charging port. Anyone ever have this issue or even hear of it? I did some searching online but realized I didn't even know what to look up to find what I was looking for.
Any help will be greatly appreciated and thanks in advance.
Sorry for the story, just trying to give as much details as possible. I'm sure I forgot some stuff, but I'll edit/update as I remember them. Thanks.