Screen issues on the Lumia 800 - Nokia Lumia 800

Hi everyone.
The purple tint problem on the Lumia 900 is of common knowledge and Nokia as already issue a statement confirming an incoming software fix, however, just having bought a Lumia 800 I'm a bit concerned.
My device features a slightly tinted gradient from the left (darker) to the right (lighter) of the screen. This is easily identifiable while using the keyboard, where the greys get a purple hue on the left side, or if you open a new empty tab on internet explorer for instance, where you'll notice the lack of uniformity across the display. It should be all white but it's a pale purplish shade on the left edge and gets whiter as we move to the opposite side.
This is highly visible on the Low brightness setting or if you have it set to auto on a dark room.
As of now, there seems to be no word regarding a fix for the L800. Have any of you guys noticed this problem on your phones?
I would appreciate any feedback on this subject in order to decide what to do. The phone is very recent, so i'm still able to return or exchange it but I'm really liking the Lumia and WP7.5 and would pretty much like to stick with it as long as i can get a fix or a replacement that doesn't have this problems.
Thanks.

endon1 said:
Hi everyone.
...
As of now, there seems to be no word regarding a fix for the L800. Have any of you guys noticed this problem on your phones?
...
Thanks.
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Click to collapse
I have noticed this behaviour several weeks ago, too.

This is normal with amoled screens and nothing to fix with firmware. It's not really the same problem as the purple thing with the 900 since that was extreme and was some software bug somehow and only affected low brightness.
Most amoled screens do get this purple tint. Some more than others and it's only visible on white/gray backgrounds.
I replaced a Lumia 800 because it was very noticable when opening the keyboard (gradient across the whole screen) and it bothered me very much. It slapped me in the face every time I opened the keyboard. The 800 I have now hardly has it at all. I say hardly because no amoled is 100% uniform across the whole screen.
If it bothers you too much. Replace it. It won't/can't be fixed with firmware. It's not the same issue as with the 900.

Thanks for the feedback.
I've returned my first Lumia and got a new.
Even though this new unit doesn't have the same level of tint, the purplish gradient is still there and very noticeable with low brightness.
I must say i'm very surprised with what you said dannejanne. I never came across such an issue on other AMOLED screens like the ones on the Samsungs. I must admit that the Nokia screen goes way beyond the lower level of brightness of the Galaxy's but still, can find an hint that is related to the technology of the display, especially considering the price range of the Lumia 800.
In any case, thanks once more for sharing you experiences.

Well. Personally I have never seen a Amoled screen that is 100% uniform when viewing gray backgrounds. That includes Samsung phones as well.
Sent from my Lumia 800 using Board Express

Not sure though if it's related to pentile or not.
Sent from my Lumia 800 using Board Express

Related

[Q] Blue tint problem?

I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
alsheron said:
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
Click to expand...
Click to collapse
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Very strange. I have ordered one from o2 online to be delivered in 30 days time as I have already got a contract with Orange that doesn't run out for 2 months and I wanted to take up the discounted line rental offer thats running at mo.
Hopefully most of the problems will be sorted by the time I get mine
P.S. I wouldn't use Phones4U either. Heard quite a few horror stories about them.
Anyone else noticed a blue or yellow tint ?
Thanks
JupiterDroid said:
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Click to expand...
Click to collapse
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
simacca said:
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
Click to expand...
Click to collapse
Yes they have,
There is 3 presets,
One is like a nexus s pre 2.3.3 colour, and one is a post nexus 2.3.3 and one is somewhere in the middle But what your seeing is something not linked to the colour balance, your seeing what is a screen defect. But a blue hue is quite normal and not so off putting as a piss yellow hue The blue hue was desirable on the galaxy S. The iPhone 4 will have better white replication than the samoleds due to that its a LCD screen, But the blacks will always be better on the samoled
JD
unnddd said:
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
Click to expand...
Click to collapse
Once you see it, it will eat you up, hahahaha.
Yeah without a doubt the SGS2 rules the waves
JD
Check my topic " different screens??? or what is this???" here in de Q&a. You see 2 different sgs2 next to eachother, one with blue tint, other not.
Mine has the blue ish thing too, but to me it seems more like a coating?
Last night I lifted my Phone from my desk on low battery and the screen went very strange and turned to a completely washed out green/blue colour. I hit the lock button and then unlocked again and it all went back to normal. Very strange.
Sent from my GT-I9100 using XDA App
I have noticed this on the Galaxy s2 I was looking at in the store yesterday.
If I tilted the screen only about 15-20 degrees whites would appear blue. It realy put me off.
That was the only model they had there though, so I could not check if it was a defect specific to that one piece.
simacca said:
I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
Click to expand...
Click to collapse
Just a suggestion: it could be due to the gorilla glass. Could be a refractive property when viewed at an angle.
Sent from my GT-I9100 using Tapatalk
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
simacca said:
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
Click to expand...
Click to collapse
Stick to KE2 man. I had KE7 loaded at one point and battery life was poor.
Sent from my GT-I9100 using Tapatalk
Any updates on this?
My replacement screen exhibits the same issue. Except mine becomes apparent while only tilting the phone 3 degrees or more off centre.
[edit] I can't post video links yet, but if you search "Galaxy s2 screen tint comparison" on YouTube, the first 20 seconds of the video highlights the issue.

[Q] Screen fault?

Just noticed on my Lumia that there's a thin fine purple line on the edge of the left side of the screen. I can see more of it the whiter the screen is, can anybody confirm if they have this too or if it's just my device?
Thank you.
I have had two devices and both have shown some purple tint on the left side. My current example more evident than the previous phone.
Only noticable on gray/white backgrounds and not on colored backgrounds really.
It does bother me to some extend. Not enough to replace the phone a second time though (I did not exchange the first one because of this).
Not really like lines though. More like a subtle gradient that goes from far left into the right side.
dannejanne said:
I have had two devices and both have shown some purple tint on the left side. My current example more evident than the previous phone.
Only noticable on gray/white backgrounds and not on colored backgrounds really.
It does bother me to some extend. Not enough to replace the phone a second time though (I did not exchange the first one because of this).
Not really like lines though. More like a subtle gradient that goes from far left into the right side.
Click to expand...
Click to collapse
Its only bothered me since I noticed it to be honest, mine starts at the top left, all the way to the bottom. It sticks out more at the top corner, then goes thinner as it goes down.
It's due to pentile amoled screen. And it's normal behavior.
What he said; it's a PenTile thing.
I have my new Lumia 800 with some strange shady lines after every item on the screen to the very right side of it, with white theme and with medium or less brightness. Should i return it for replacement, or every Lumia 800 has this annoying issue? Switching form an iphone 4 I was prepared for worse screen quality, but not this much... youtu.be/g8t_oRDpY70
I exchanged my phone for a second time even though I said I would not. It just bothered me too much. Took me three phones to get one with a screen that had good uniformity across the screen. Only the line bleeding visible at times but it does not bother me at all really.
nonfused said:
I have my new Lumia 800 with some strange shady lines after every item on the screen to the very right side of it, with white theme and with medium or less brightness. Should i return it for replacement, or every Lumia 800 has this annoying issue? Switching form an iphone 4 I was prepared for worse screen quality, but not this much... youtu.be/g8t_oRDpY70
Click to expand...
Click to collapse
That's an AMOLED 'feature'. I remember my Nexus One being like that, and when I set full brightness with light background I can make it out on the Lumia too.
Rusty! said:
That's an AMOLED 'feature'. I remember my Nexus One being like that, and when I set full brightness with light background I can make it out on the Lumia too.
Click to expand...
Click to collapse
I am sad to hear this mate... Am i expecting too much after my iphone? It is not noticeable with black background, but ie9, office and some other application has a bright background anyway, sot it is annoying there. Of course it is not until you realize this issue exists, but after that, you cannot stop paying attention to that...
It's like line bleed on plasma screens... I feel like its imposible to get af perfect screen today don't matter if its on phones or larger screens...
my last two expensive flatscreens had some minor problems, Plasma was linebleed and so on...
nonfused said:
I am sad to hear this mate... Am i expecting too much after my iphone? It is not noticeable with black background, but ie9, office and some other application has a bright background anyway, sot it is annoying there. Of course it is not until you realize this issue exists, but after that, you cannot stop paying attention to that...
Click to expand...
Click to collapse
dk_iceman said:
It's like line bleed on plasma screens... I feel like its imposible to get af perfect screen today don't matter if its on phones or larger screens...
my last two expensive flatscreens had some minor problems, Plasma was linebleed and so on...
Click to expand...
Click to collapse
I have to disagree with dk_iceman, iPhone 4/4S doesn't have this fault (don't know about 3GS, didn't own one) but fact of the matter is, this should be a fault, when we had such problems with our TV's, which even happen on LCD TV's, you get a replacement, I don't think such screen problems should be acknowledged as normal. Nokia have said for me to return my phone to them, but I'm checking for more problems, so I can give them a whole list of my expectations, I haven't had one problem with the iPhone 4/4S's screen, that's why I'm willing to pay more for a phone, this phone wasn't cheap too, so I think everybody should get what they paid for, ok software, can be solved, but for poor hardware, should be replaced. Agreed?
My girlfriend's Omnia 7 screen looks cleaner, she's had hers for two years now.

Lumia 710 shadows/discolourations at top of screen?

I know this is the 800 forum, so devs can move this thread once a new section is created.
Anyone else noticed their lumia has a slight shadow or backlight-discolouration at the top of their screen?
No... nothing noticable on mine. I would return yours promptly while still under warranty.
And yes I have requested for the Mods to create a Nokia Lumia 710 section. It's a pretty popular phone. Sold more 710's than 900's but the 900 has it's own section
sikodemon said:
I know this is the 800 forum, so devs can move this thread once a new section is created.
Anyone else noticed their lumia has a slight shadow or backlight-discolouration at the top of their screen?
Click to expand...
Click to collapse
My GF has it and it's fine. Anyway the other day I saw a demo unit in a shop that was apparently affected by this issue: the black in the background looked like it was fading in the upper corners. With the white background colour the issue didn't seem to show tho. You should get it replaced IMHO...
It's hard to get a 100% good screen that is uniform across the whole screen area. I had to go through 3 phones to get a screen that I was happy with.
dannejanne said:
It's hard to get a 100% good screen that is uniform across the whole screen area. I had to go through 3 phones to get a screen that I was happy with.
Click to expand...
Click to collapse
Maybe I'm some kind of hardcore lucker but I never had a single issue with any of the screens of my previous devices, just some little dust leakage on my good old Desire. Smartphones are expensive, we should get something that just works at the first shot, having to go through 3 phones will definitely make me switch to a different OEM, it's just insane
Do you believe it to be a defect? I have this problem and took it back to the store and they proceeded to show me the demo units (black and white) and both did the same thing. He dismissed it and claimed it to be a common non issue.
Do I need to be persistent and demand to see other devices until one is satisfactory?
How much it is visible varies from different units. As I said I have had three phones and all had different "characteristics" and the third one was uniform enough for me to be satisfied (though it is not 100% perfect either). I had no trouble replacing mine in store because of it as they could see it themselves.
My second unit was the worst. It had a visible "gradient" across the while screen. Darker on the left side and the closer to the right side you got the brighter it got.
The one I have now is a tad brighter on the far bottom. Not enough for me to notice it if not looking for it though. On my previous phones I noticed it all the time when the keyboard etc was up.
Like i said getting a 100% uniform amoled screen across the whole area is not easy. If it's easy to spot without looking for it I would say be persistent. If you have to look for it then you might have to live with it.
dannejanne said:
Like i said getting a 100% uniform amoled screen across the whole area is not easy. If it's easy to spot without looking for it I would say be persistent. If you have to look for it then you might have to live with it.
Click to expand...
Click to collapse
But the Lumia 710 is LCD...
vnvman said:
But the Lumia 710 is LCD...
Click to expand...
Click to collapse
Hmm aha. Did not know that. LCD's usually can have trouble with backlight bleeding. That's not the issue here though it seems.

[Q] Screen distortion?

Hello all,
Just got my Lumia 800 and it's awesome. However, I've noticed a little problem where the "white" on the screen distorts a bit.
If you go into the Office App, next to the big title font ("Notes", "Documents", "Locations") and slowly slide the screen or scroll the body text. I'm noticing that the white adjacent to the title font distorts a little bit. I'll shoot a video later, but this appears to happen whenever there is a white background.
Does anyone have something similar?
Thanks in advance
hawc1506 said:
Hello all,
Just got my Lumia 800 and it's awesome. However, I've noticed a little problem where the "white" on the screen distorts a bit.
If you go into the Office App, next to the big title font ("Notes", "Documents", "Locations") and slowly slide the screen or scroll the body text. I'm noticing that the white adjacent to the title font distorts a little bit. I'll shoot a video later, but this appears to happen whenever there is a white background.
Does anyone have something similar?
Thanks in advance
Click to expand...
Click to collapse
When i first read this post I was skeptical, but then I checked and realized you're right...that's some weird stuff, it may have something to do with the pentile amoled, my gf's 710 (LCD) doesn't seem to do that.
It is indeed inherent to the screen type, my Nexus One did exactly the same, as does the Desire I have here.
Yep, looking at it closely you can actually see some very faint rainbow coloured lines on the sides of the text when it's displayed on a white background. This happens pretty much everywhere, even inside the xda app I'm using right now...
Yeah I guess if we're all having it, it's probably normal. Not ideal, but at least other aspects of the phone makes up for it
It's a little odd because it's not isolated to one part of the screen. It actually moves with the text.
It's normal behaviour and nothing to worry about. Amoled screens works like plasma TV's and it comes with its side effects such as "line bleeding" from text and other stuff.
Same thing Its irritates me very much. I wouldn't buy 800 if knew it. I bet that 900 won't suffer from the distortion
load"" said:
Same thing Its irritates me very much. I wouldn't buy 800 if knew it. I bet that 900 won't suffer from the distortion
Click to expand...
Click to collapse
Heh, at times I wish I bought the Titan: big LCD screen highly enjoyable for games and vids, less artifacts compared to a pentile AMOLED, better battery life, removable battery and possibility of putting on an extended unit. What actually pushed me miles away from it is how big and stupid things looked on an oversized 480x800 display: at the end of the day you don't see more text on the screen, you just see it BIGGER, it looks like a phone for visually impaired people
load"" said:
Same thing Its irritates me very much. I wouldn't buy 800 if knew it. I bet that 900 won't suffer from the distortion
Click to expand...
Click to collapse
It probably won't. The 900 has an AMOLED screen but it doesn't use a pentile matrix. The 800 has a slightly older AMOLED screen with one.
Samsung's Android devices have the same problem, Galaxy S - AMOLED pentile matrix. Galaxy S II - Super AMOLED no pentile.

Display moire effect

Does anyone experience "moire effects" on the display when browsing dark text on a light background - ie. on Internet Explorer on in an Email account -?
The problem is notified on Nokia EU and Nokia USA but no response from nokia; I thinks it's a matter of display technology, the PENtile matrix is so crappy and this is one (bad) behavior.
Does anyone is affected by this problem?
nokia reference threads:
****://discussions.europe.nokia.***/t5/Nokia-with-Windows-Phone/Lumia-800-Moire-effect-when-displaying-dark-text-on-light/td-p/1266269
****://discussions.nokiausa.***/t5/Nokia-with-Windows-Phone/Lumia-800-Moire-effect-when-displaying-dark-text-on-light/td-p/1266269
Yes, it's because of the PenTile matrix, my Nexus One was the same, as is the Desire I have next to me.
ok, thanks for yoir reply. i will force myself to fall in love with pentile display
Sent from my Lumia 800 using XDA Windows Phone 7 App
You'll never fall in love with it, you just tolerate it.
Yes, specially if, like me, come from an iPhone 4.
Sent from my Lumia 800 using XDA Windows Phone 7 App
suzughia said:
Yes, specially if, like me, come from an iPhone 4.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I know what you mean. I came from a 4S to a Nokia N9 (same pentile screen) and had alot of doubt concerning that type of screen. Now i don't notice it and really like the vivid colors it gives. In the beginning it was a bit harsh on my eyes but that is all gone. When i see my wifes 4S screen the colors looks washed out compared to the clear black on my N9.
I don't love the screen (then it should've been an amoled rgb matrix clear black), but it's grown on me and I've come to like it alot and think it looks good.
Regards Dousan...
I can't find any moire effects. Maybe I am not looking closely enough.
I really like the display though.
I guess it's only noticeable if you came from a phone with a better display. My last phone was a SEw995i so the screen looks flawless to me
Coming from an HTC Mozart I really like the display. If I compare this to the HTC Mozart, it's much better, the dark theme now looks really dark, instead of washed out black (more gray).
There's no moire effect on mine at all. Just some line bleeding with black text on white background. But line bleeding and moire are two totally different things and I can tolerate the occasional line bleeding as I hardly ever notice it.
The screen is awesome and I've gotten used to the pentile. Things like the clearblack and the response time of the display is the best I've seen. Things doesn't smudge very easily when they are moving on the display as they often do on RGB displays.
Now I almost prefer a pentile display because of it's positive sides. The colors are very true too. When I compare photos on it right next to my 30" Eizo SX3031 wide gamut display which is a display for graphics/photo editing they look pretty identical to each other.
dannejanne said:
Now I almost prefer a pentile display because of it's positive sides.
Click to expand...
Click to collapse
There are no positive sides to a PenTile display, other than being cheaper to make.

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