So I've been using my Verizon RAZR for 2 or 3 months with absolutely no issue.
Just today, however, I unlocked my phone and went into my app drawer (using GO Launcher by the way). The drawer opened, but once it did, the screen froze and the frozen image lost considerable quality (became grainy and distorted). So after that I just locked the screen and let it sit for a while. When I tried a screen unlock the phone would respond normally, except the screen would not turn on. I was able to unlock the phone and turn it off even without a display just by guessing.
So I let it sit for a while again and then tried turning it on. When the Dual Core Motorola logo came up, it was also grainy (could definitely read it normally, just the image was grainy kind of like a gif is because of color limitations). So after that, it made the droid noise, but the screen never responded beyond that. So I blind shut off the phone again and this time I plugged it into the charger to see if I got an image. This time I get the Motorola Dual Core logo like normal, but after that, the battery image is completely distorted with white fuzz. I tried turning it on one more time, but this time it just got stuck on a screen of white grainy fuzz. I can't do anything else since I can't do a battery pull on this phone, so I'm kinda stuck waiting for the battery to die by itself on this white screen before anything else.
I know I'll probably have to resort to using the Motorola Warranty, but do you guys have any suggestions at the moment? Thanks!
armoredraven said:
So I've been using my Verizon RAZR for 2 or 3 months with absolutely no issue.
Just today, however, I unlocked my phone and went into my app drawer (using GO Launcher by the way). The drawer opened, but once it did, the screen froze and the frozen image lost considerable quality (became grainy and distorted). So after that I just locked the screen and let it sit for a while. When I tried a screen unlock the phone would respond normally, except the screen would not turn on. I was able to unlock the phone and turn it off even without a display just by guessing.
So I let it sit for a while again and then tried turning it on. When the Dual Core Motorola logo came up, it was also grainy (could definitely read it normally, just the image was grainy kind of like a gif is because of color limitations). So after that, it made the droid noise, but the screen never responded beyond that. So I blind shut off the phone again and this time I plugged it into the charger to see if I got an image. This time I get the Motorola Dual Core logo like normal, but after that, the battery image is completely distorted with white fuzz. I tried turning it on one more time, but this time it just got stuck on a screen of white grainy fuzz. I can't do anything else since I can't do a battery pull on this phone, so I'm kinda stuck waiting for the battery to die by itself on this white screen before anything else.
I know I'll probably have to resort to using the Motorola Warranty, but do you guys have any suggestions at the moment? Thanks!
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Man, it's weird. Why don't you try a factory reset on it. The system may had became damaged some how.
Just remember to have it fully charged before reset.
Maybe you can get it working fine again
Sent from my XT910 using Tapatalk 2
Related
I'm using an HD2 on T-Mobile, still running the stock Windows. (haven't gotten around to slapping android on yet)
A.) ... was at work today, took the phone out of my pocket, and I couldn't get the screen to go on. The hardware buttons on the bottom would go on, and I could feel it vibrating and booting up when I powered it on, but after hard resetting(removing the battery, I mean) the screen still wouldn't go on.
.....so I go home with it powered on still, pull it out of my pocket and BAM! the screen goes on and it looks normal... but....
1.) Now the bottom 5 hardware buttons won't go off when I lock the phone. Sometimes they're dim, sometimes they're bright as if I'm using it. sometimes they flicker on and off.
2.) the screen won't brighten beyond 20%. It adjusts 10-20% fine, but sliding it from 20%-100% does nothing.
3.)In addition, whenever I hook it up to a PC to charge/transfer files, I SOMETIMES get the "This Device would work faster in USB 2.0" message. that I never got before these issues. This is confirmed by slow transfer speeds when this happens(400-600kb/s instead of the normal 3-5mb/s). This leads me to believe it could be something internal in the phone...
Worth taking to T-Mobile? Not sure what they can do for free, I bought it used about a month ago.
I Tried a factory reset recently, didn't do anything to help these problems.
I tried running it on another battery, same issues.
Think putting android on it could help any?
XDA Devs is the best around for this type of thing, so I figure there's someone on here who could give some advice. I love the phone, but these problems are awful! Thanks so much!
try re-flashing the stock ROM first (factory reset might be not enough), then if the symptoms reappear I'd think of warranty repair
My wife recently started having a problem with her Thunderbolt. After leaving it on the charger overnight the phone turns on to the lock screen like normal. Once she unlocks it the screen is just white. There's no text so I didn't think it was recovery mode. If she relocks it the lockscreen still comes up fine, but unlocks back to the white screen. Hitting the home key is the only way to bring it back to the regular screens, no other keys have any affect. Any ideas on what might be causing this? She stock unrooted running the most recent update. Thanks for any help!
[email protected] said:
My wife recently started having a problem with her Thunderbolt. After leaving it on the charger overnight the phone turns on to the lock screen like normal. Once she unlocks it the screen is just white. There's no text so I didn't think it was recovery mode. If she relocks it the lockscreen still comes up fine, but unlocks back to the white screen. Hitting the home key is the only way to bring it back to the regular screens, no other keys have any affect. Any ideas on what might be causing this? She stock unrooted running the most recent update. Thanks for any help!
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No clue of a cause here, but I'd work on backing stuff up before it really takes a dump if there's anything important on there she wants.
Good idea, didn't think it could be bad enough where that was possible. It's weird, we both got them at the same time, she's had a bunch of little problems and mine has been completely fine. Wondering if she got one from a bad batch.
Alot of the sense style roms (including stock) hesitate on a white screen with the HTC logo after unlock. This happens to me after a reboot usually. If you unlock relock and then wait a little while it should work. Or just use launcher pro...
Sent from my tbolt running ShiftTh3ory AOSP
That's the strange part. I've had that happen with the HTC logo before, but it only happens after long charges. And the screen is completely blank, not even the logo.
Sent from my ADR6400L using XDA App
About a week ago I had just checked an email using the gmail app and put the phone to sleep. I then remembered I needed to do something else on my phone, so I woke it back up. Upon waking, the entire screen was red, I could see the background still, but there was noticeable artifacing at the top of the screen. I unlocked the phone, and it was still the same. I could use the phone as normal, but the entire screen was a translucent red. I put the phone to sleep and woke it back up and everything was back to normal.
I am still in my 30 days of ownership, so I was wondering if anyone thinks this was a one time bug or if there is a deeper problem. At the time I was not rooted and was running 100% stock.
I'd most definately take that phone back and exchange for another.
It _might_ have been a one time issue, or it might have been a symptom of a hardware issue. Why risk it?
Thats not really a common issue... in fact the first that Ive heard of. Could be a one time issue... or a hardware LCD/screen issue. Id take it back.
I hadn't heard of it either. When it happened the phone was only a few days old.
I regularly replace iphone 4 screens and I have come across red tinted screens. At least on them it was a sign of screen problems, not software. Samsung does/did make screens for Apple. I've never heard of an iphone having a red screen then dying. I have heard of them being red and not ever going back to normal colors.
Not worth the risk for me. If it was my phone I'd exchange it.
Sent from my páhhōniē
I had a similar experience, except the screen went green, and wouldn't go away until I rebooted. It was probably due to CF.Lumen though, or at least that's what I thought.
On my Captivate, every once in a long while the screen would boot or unlock with a weird color tint. Seem to recall it having been green, but couldn't swear to it.
Either way, a quick lock/unlock again made it go away. Always figured it was a software bug somewhere in the display driver...
I bought a new tablet and the specs were great but there was a problem with it. It kept freezing every now and then. I talked to the seller and he insisted that do an upgrade which I refused to do because it causes a lot of problems. They refused to negotiate anything until I do the upgrade so I did it. Everything went well when I burnt it but once I put the sd in the tablet and the screen turned white then started fading into black around the edges until it all became black. After a while it turned off so I took the sd out and turned it on and I've heard the sound that plays whenever I turn it on but the screen was white and then black just before.
The tablet is on I'm sure of it but the screen doesn't show anything. It's not off though. I mean there's a light coming out of it. I tried the power and volume buttons but when it turns on the screen doesn't show anything.
When I connected the tablet to the computer it was normal. My previous data was deleted which means that the flashing worked I think because it looked like it was formatted. Everything is fine except for the screen.
I'm sorry for the long post but all the other solutions I found were related to dropping the phone or something and even the ones related to the firmware were different. I hope you can help me with this specific case. I can upload photos or a video if that would help.
Thanks in advance.
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
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Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new