I'm using an HD2 on T-Mobile, still running the stock Windows. (haven't gotten around to slapping android on yet)
A.) ... was at work today, took the phone out of my pocket, and I couldn't get the screen to go on. The hardware buttons on the bottom would go on, and I could feel it vibrating and booting up when I powered it on, but after hard resetting(removing the battery, I mean) the screen still wouldn't go on.
.....so I go home with it powered on still, pull it out of my pocket and BAM! the screen goes on and it looks normal... but....
1.) Now the bottom 5 hardware buttons won't go off when I lock the phone. Sometimes they're dim, sometimes they're bright as if I'm using it. sometimes they flicker on and off.
2.) the screen won't brighten beyond 20%. It adjusts 10-20% fine, but sliding it from 20%-100% does nothing.
3.)In addition, whenever I hook it up to a PC to charge/transfer files, I SOMETIMES get the "This Device would work faster in USB 2.0" message. that I never got before these issues. This is confirmed by slow transfer speeds when this happens(400-600kb/s instead of the normal 3-5mb/s). This leads me to believe it could be something internal in the phone...
Worth taking to T-Mobile? Not sure what they can do for free, I bought it used about a month ago.
I Tried a factory reset recently, didn't do anything to help these problems.
I tried running it on another battery, same issues.
Think putting android on it could help any?
XDA Devs is the best around for this type of thing, so I figure there's someone on here who could give some advice. I love the phone, but these problems are awful! Thanks so much!
try re-flashing the stock ROM first (factory reset might be not enough), then if the symptoms reappear I'd think of warranty repair
Related
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Hello all.
I recently purchased a used streak in the UK running the 2.2 o2 update and I'm having issues with the screen.
Every time I receive a phonecall and put the phone to my head to talk the screen powers off as a result of the proximity sensor doi. Gonna its thing. After hanging up the screen becomes unresponsive. At first I couldn't even turn the screen back on using the power button. I managed to get around this by installing the nolock application. Now the screen powers on the it 90% of the time but won't respond to touch at all. The only way to make it respond is to power the device off and on again by holding the power button in.
Has anyone else had this issue or know anything about it?
I have read about people not from being able to unlock the screen but no one has the phone call issue. I have tried the screen calibration but that hasn't made any difference. Neither has carrying the phone screen side out in my pocket.
Using the supplied headset enables me to make and receive calls normally but I'd really like to solve it as this isn't always practical.
Help would be much appreciated!
ThankThanks.
Sometimes it takes a few seconds for screen to come on after a phone call but I've never had complete unresponsiveness. My recommendation would be to perform a factory reset and if that doesnt resolve anything try a different rom (stock roms can be flashed without rooting so you can always restore 319 if things dont work and need to return the streak). If things still dont get cleared up I would probably send in the streak for a new one because that's a pretty big issue.
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
void4ever said:
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
Click to expand...
Click to collapse
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
blazingwolf said:
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
Click to expand...
Click to collapse
Just factory reset it, skipped setup completely and started making calls, same issue. You maybe right about the sensor though. The first call acted up like i explained. The second call the screen was staying on like i expected, but once i switched speaker phone off and then back on the screen shut off and started acting like call one again.
I just got this phone 6 hours ago i wonder how hard it will be to convince verizon there's a hardware fault. I guess i'd better unroot it and remove recovery so i can call in the morning.
Void4ever
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
void4ever said:
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
Click to expand...
Click to collapse
There are directions in the RUU that will explain all of the steps. You will connect your phone with the USB cable.
It shouldn't be to hard to convince them. Just show them the steps you did to reproduce the issue. Good luck.
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
void4ever said:
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
Click to expand...
Click to collapse
No problem. Glad you got a new one coming.
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Good to hear man. Enjoy that puppy.
void4ever said:
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Click to expand...
Click to collapse
Awesome.
Sent from my ADR6410LVW using Tapatalk 2
hey, everyone...
quick question to see if anyone has come across this particular issue.
i've been running dirty unicorns, toast kernel alex uses for that rom.
woke the phone up yesterday am after spending the night on the charger.
still plugged in, i checked the time.
pushed the power button again to put it back to sleep.
nothing...the screen stayed on, but frozen.
unplugged it from the charger, screen powered down.
haven't been able to get the screen back on.
strangely, the home, menu, back and search buttons do manage to light up, though.
oddly, enough...the phone still works normally.
i can guess as to what my security pattern is, hit the magnifying glass to power up google now and ask it questions.
i can also receive phone calls and swipe to take or hang up the call as usual.
once on the call, i can guess as to where the red bar is for hanging up.
phone works like normal...as long as i can guess as to where everything is.
also, when in lock screen mode i can side swipe to get to the camera and take pictures.
so, essentially, screen doesn't work...but, it still recognises and accepts touch input.
i just can't see a damn thing.
any idea?
took it to a sprint corp store and they changed the housing for me...for free.
changed the screen, top housing, etc.
they said it looks like it might be the board.
any ideas beyond that?
thanks again, everyone!
also, on a weird note...my battery is bulging in the middle.
i guess it's on the way out...with everything else.
I've had this phone for years and am having this issue too. Anyone have an idea?
yeah, it turns out that my screen's fried.
at least that's what the sprint tech told me.
pretty much everything works perfectly.
impeccably...i just can't see it.
i guess that's it for the phone unless i want to replace the screen.
they're rather inexpensive...depending on where you source it from.
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new