Google Play Music App Crash - Atrix 4G Q&A, Help & Troubleshooting

My buddy has an OG Atrix and he is having an issue with his Google Play Music App. When he puts it on shuffle, after about 10 plays or so, the app freezes and he has to force close it. He has tried all the usual fixes such as clearing data/ cache, reinstalling, battery pull, etc.
Anyone else have the same issue or know how to fix?
Thanks!
The phone is pure stock, not rooted.

When you say it freezes, do you mean it stops responding? Or it stops playing music?

Sir_Brizz said:
When you say it freezes, do you mean it stops responding? Or it stops playing music?
Click to expand...
Click to collapse
It stops playing music and stops responding all together.

Any possible security or permission apps that could be causing a conflict?
Worse case scenerio you could always download Winamp from the Market which would be a "free" solution...
Sent from my MB860 using XDA Premium App

Is it rooted? If so, try fixing permissions through Recovery.. I've found that the weirdest quirks are solved through fixing permissions. Just a thought
Sent from my MB860 using XDA

It's not rooted. To the poster who recommended winamp. Can winamp play google music files that have been uploaded?

Related

[Q] Anyone else having problems with the HTC Music app?

Mine keeps force closing on me whenever I try to view my music by album. It will show the wrong album names next to the album covers, and then it shows the wrong songs in that album, followed by a force close. Works fine if you view by all songs. Just wondering if anyone else is having any issues, or if it could possibly be my SD card.
I haven't had this problem yet. Did you try clearing the data? Settings - Applications - Manage Applications, then click the All tab, go to music and hit Clear Data
Sent from my PG86100 using XDA App
I need to make a slight correction. It force closes when I view by artist and then choose an album. I'll try clearing the data now. Thanks for the suggestion.
Sent from my PG86100 using XDA App
Hitokiri-Snake said:
I need to make a slight correction. It force closes when I view by artist and then choose an album. I'll try clearing the data now. Thanks for the suggestion.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I get the exact same force close. I have done a factory reset, and a few various other things. I have just determined that the music app is buggy at this time, and I've been using the Google music beta in the meantime.
Sent from my PG86100 using XDA App
Im having problems whenever playing music and it skips constantly,even on power amp..
Sent from my PG86100 using XDA App
Hitokiri-Snake said:
Mine keeps force closing on me whenever I try to view my music by album. It will show the wrong album names next to the album covers, and then it shows the wrong songs in that album, followed by a force close. Works fine if you view by all songs. Just wondering if anyone else is having any issues, or if it could possibly be my SD card
I have the same issue.
Click to expand...
Click to collapse
Could be your files are corrupted or glitchy,, try different albums
Sent from my PG86100 using Tapatalk
i actually have had issues with reboots while playing music. very weird, but using power amp has fixed it.
This happens to me with the HTC player, Double Twist and Winamp. It basically skips songs, randomly stops the music, when I shut the screen off it would stop the htc player and winamp would play. There's so many weird things happening, and they all affect the music.
k2buckley said:
I get the exact same force close. I have done a factory reset, and a few various other things. I have just determined that the music app is buggy at this time, and I've been using the Google music beta in the meantime.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Google Music is AWESOMENESS!!!
I had this problem. I downloaded mp3tag on my PC. Click on file>add directory and add your music folder. After your music loads, scroll right to the "codec" heading,and click on the heading to sort by codec. I am not sure what codecs htc's player supports, but I deleted anything that wasn't "MPEG 1 Layer III" (mp3 is actually an abbreviation for this codec). This solved all of the problems you mentioned for me.
Sent from my Transformer TF101 using Tapatalk
Hi guys, long time listener, first time poster.
I thought I would share my experience with the music app. I'm also having issues, but it only seems to be buggy when my aux cable is plugged from the headphone jack to the car. The music will skip as if I'm fast forwarding through the track and will eventually start skipping whole songs. I've also noticed when the phone goes into the lock screen, the music widget that appears has both the "play" and "forward" buttons highlighted as if I'm pressing them. Clearly I'm not pressing them. It also bugs out with Google Music Beta, though the app doesn't have a lock screen widget, yet. I have yet to try other music apps beside the two I mentioned. I will report back with any findings.
Thanks for having me.
After a couple days of searching and reading, looks like it's a bug with the headphone jack. The phone is reading headphones/aux cable as a control device. The Nexus One, Incredible and a few other phones had this issue when they launched. mrjkwik has posted a link to a fix in another thread, but here it is again.
http://forum.xda-developers.com/showpost.php?p=15302923&postcount=4
Works for me so far, until HTC can roll out another update. Hopefully they do soon. The link to the market is for a widget, so place it on one of your home screens and make sure it's on before listening to music.

[Q] ics passion music problems

sorry if this has been posted before i really dont know what im doing buti have ics passion the newest build? and im having a problem with the music player it works for awhile and then it just goes in to "cannot play music at this time" and nothing works trying to get it to work and then i notice i have 5 of the same song and non of them play is there a fix to this or is there one on the way thnx
Yes it has but since this is your first post, we'll let it slide.
Go into Manage Apps->Musicplayer and clear cache and data. Reboot and Bam!! there you go.
Also don't forget for the future that your External_sd is now called EMMC just in case you need to direct something to your extsd card like 3rd party music player, camera,...
jyound New
it didnt work now it only shows one song but it still says it cant play the track you requested! am i the one person that had to get the busted samsung vibrant!
tedebagos said:
it didnt work now it only shows one song but it still says it cant play the track you requested! am i the one person that had to get the busted samsung vibrant!
Click to expand...
Click to collapse
This happens to me as well and this is how I solve it.
First, force exit the music player (I use long-press on the back button).
Second go to manage apps > music player > clear data and clear cache
third restart music player and go to settings and refresh music from google music
Give it a little bit. It take mine about 20 minutes to complete the refresh but I have about 16GB of music on my phone.
This should solve it but for good measure, I reboot into recovery, clear cache, clear dalvik, and fix preferences.
Let me know if this helps.
That EMMC threw me off for the longest time. I bounced off a couple ICS ROM's before I realized the external was mounting fine, lol. They should put that in the OP of ICS ROM's
i tried clearing the data and cache and rebooted
i did everything and nothing i even tried to delete all music off of it and putting it back on and it gives me the same message immediately am i cursed?
is there nothing i can do
ive tried all of the above and still nothing is there anything i can do i really like using my phone as a music player its kinda important to me should i just switch to an iphone?
Have you tried another music player?
Install winamp. If it works, then try reinstaling google music.
Sent from my SGH-T959 using XDA App
ive done it all
ive tried win amp and something else and when i tried those it just never played the song and there would be like 6 of the same song and non of them would play
Is the file type .mp3? If so it should play just fine.
Can you play the songs from the file browser? Try using "file explorer" or "root explorer", navigate to the folder that contains the music files and see if it plays from there. Sometimes after a fresh flash I need to do this to get music player to find the rest of my music folders.
Goodluck!
p.s. If you break down and buy an iphone send the vibrant to me dogg!
Try PowerAmp. It doesn't rely on the Android music scan or library. This eliminates the problem with tracks appearing multiple times. It also uses its own codecs and supports more formats.
Sent from my Samsung Vibrant (ICS) using Tapatalk
I agree with the post above!
I had the "cannot play music" issue and tried the clearing of caches etc. nothing worked so I downloaded Power Amp and have been happy ever since.

Music stops playing while gaming

Hey guys!
I'm experiencing this very annoying issue with my s3:
I usually play games and listen to music at the same time, and after a bit of gaming, the music stops. When I restart the music and go back to the game, after a few seconds it stops again.
If I exit the game and the close everything it's opened in the mean time using the task killer, and then restart the game and music is works fine for a few minutes after which it stops again.
Please note that this if happening with both PowerAmp and the stock music player. I am also on Omega 5.2, and the game I usually play is Real Racing 2.
Has anyone else encounter this? Any fixes?
Thanks!
Maybe real racing needs the ram music player have.. Does it do the same on other games?
Sent from my GT-I9300 using xda premium
norpan111 said:
Maybe real racing needs the ram music player have.. Does it do the same on other games?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
it's not an exact thing...for example today i played the game for an hour straight while listening to music and did not stop...
i guess it's related to ram...
i also raised power amp's priority to the highest and it still stops while playing...
Does this happen on cm9 also?
Sent from my GT-I9300 using xda premium
I have this issue with music and browsing, a reboot sorted it out in the short term.. Annoyed Mr so much that I've resorted to listening to the radio rather than my music, frustrating.
norpan111 said:
Does this happen on cm9 also?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
haven't tried cm9...
Its probably not the ram... Or the ROM. Its sounding like its more or less an automated task killer?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
KangKilla said:
Its probably not the ram... Or the ROM. Its sounding like its more or less an automated task killer?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I do use Advanced task killer, but I made sure to add the music players to the ignore list...It's not that the player process is killed, it just stops playing the music....it kinda' pauses..
It might be worth mentioning that I only have 16 bit, 44-48 kHz FLAC files...so no mp3's...but I expect the quad core inside my s3 to cope with that well...
nope.
music still playing in background while playing games with game sound and music on.
didn't have this problem in XXALEF nor now in XXALF6
radeonxt said:
nope.
music still playing in background while playing games with game sound and music on.
didn't have this problem in XXALEF nor now in XXALF6
Click to expand...
Click to collapse
it's not an exact test....I usually kill everything unnecessary before opening the music player and then the game.
Sometimes I get to play 10 minutes before the music stoping...sometimes I play 1 hour...
For the stock player, Music Player settings, there is a Music Auto Off setting. But since it is like happening randomly in your case and even in PowerAmp, I doubt this is the cause but you might want to look into it .
skylite said:
For the stock player, Music Player settings, there is a Music Auto Off setting. But since it is like happening randomly in your case and even in PowerAmp, I doubt this is the cause but you might want to look into it .
Click to expand...
Click to collapse
yeah, the music auto off setting is set to off..
Maybe its due to the motion control..Go to settings>Motion>Go to "Turn over to mute/pause" option> Turn it off> Might solve the problem, Not sure!:silly:
Also try turning off "Palm touch to mute/pause" option in "Settings>Motion" itself
Music playback stops(pauses) the moment i launch Need For Speed Most Wanted(EA )....only with this game.......
Plays perfectly fine for other games....(No matter either its the play music or a third party player)
---------- Post added at 06:52 PM ---------- Previous post was at 06:48 PM ----------
b0gd4n said:
Hey guys!
I'm experiencing this very annoying issue with my s3:
I usually play games and listen to music at the same time, and after a bit of gaming, the music stops. When I restart the music and go back to the game, after a few seconds it stops again.
If I exit the game and the close everything it's opened in the mean time using the task killer, and then restart the game and music is works fine for a few minutes after which it stops again.
Please note that this if happening with both PowerAmp and the stock music player. I am also on Omega 5.2, and the game I usually play is Real Racing 2.
Has anyone else encounter this? Any fixes?
Thanks!
Click to expand...
Click to collapse
I doooooo same damn problem for NFSMW(Droid)
Launching game pauses music playback....cant play both at the same time.....(playback's perfectly fine 4 other games)
Its probably RAM problem. You can try change kernel settings: Govenor to ondemand, and Internal SD to sio.

Q Music player issue \ music skipping

I'm having issues when playing back music on my HTC one using the stock music player. The playback works fine for a couple of tracks but then the music just keeps skipping on to the next track. The skipping is infinite and won't stop. Even after I kill the app and try to restart the music, the skipping continues. I'm forced to reboot the device and kill all apps running on the phone to stop the skipping, however, even after the reboot when I restart the music player, after a few songs the problem continues. In my search for a fix of the issue I've noticed this to be an issue on the HTC one x. I've tried the disable auto play app as well as trying to use the phone in airplane mode but neither of those fixes have helped. This issue occurs when I'm using the stock headphones and the stock music player. This phone has been otherwise great but I do use my phone as a music player with headphones so I'm hoping someone here can help me out or if not I'm wondering if I should try and have it replaced under warranty since the phone is less than a month old. Thanks in advance for the assistance with this issue.
I'm having the same issue. Anyone? I've also experienced issues with audio studdering badly when streaming. Bandwidth isn't the issue, I know that much... It's especially bad with Pandora
Sent from my HTC One using xda premium
i use isyncr to transfer and sync music between the HTC One and iTunes ... this happened to me once when the app didnt upload my songs correctly and messed up the playlist files. ... erase all songs and start over again .. see if that helps ... it seemed to help me ..
kane316 said:
I'm having issues when playing back music on my HTC one using the stock music player. The playback works fine for a couple of tracks but then the music just keeps skipping on to the next track. The skipping is infinite and won't stop. Even after I kill the app and try to restart the music, the skipping continues. I'm forced to reboot the device and kill all apps running on the phone to stop the skipping, however, even after the reboot when I restart the music player, after a few songs the problem continues. In my search for a fix of the issue I've noticed this to be an issue on the HTC one x. I've tried the disable auto play app as well as trying to use the phone in airplane mode but neither of those fixes have helped. This issue occurs when I'm using the stock headphones and the stock music player. This phone has been otherwise great but I do use my phone as a music player with headphones so I'm hoping someone here can help me out or if not I'm wondering if I should try and have it replaced under warranty since the phone is less than a month old. Thanks in advance for the assistance with this issue.
Click to expand...
Click to collapse
Are you using Google music or HTC own stock APP?
Did you guys do a titanium backup restore?
Sent from my Nexus 4 using Tapatalk 2

1st problem

I was listening to music in the gym today when suddenly walkman stopped playing. I tried force closing it in settings and still wont play. I also tried playing a video in you tube and wont play. I left it at that and the screen turned off but afterwards I cant turn it onn again. I had to press power +volume up to turn it off and on again. Is this a known problem. Seems like a software problem to me. Already on
475
Sent from my C6802 using XDA Premium 4 mobile app
ring_GT said:
I was listening to music in the gym today when suddenly walkman stopped playing. I tried force closing it in settings and still wont play. I also tried playing a video in you tube and wont play. I left it at that and the screen turned off but afterwards I cant turn it onn again. I had to press power +volume up to turn it off and on again. Is this a known problem. Seems like a software problem to me. Already on
475
Sent from my C6802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry, no idea. I have yet to have my ZU freeze.
But the only problem I have encountered so far is also walkman app related.
After the 475 update, I couldn't find any of my music from the album library, even though it is there in the SD card. I had to clear the app data and let the metadata recompile again. small problem, easy fix, but then the next day, album cover jpg and podcast jpg got all mixed up. Cleared everything again then rebooted. It is a one-off so far. Fingers crossed.
jewelkobayashi said:
Sorry, no idea. I have yet to have my ZU freeze.
But the only problem I have encountered so far is also walkman app related.
After the 475 update, I couldn't find any of my music from the album library, even though it is there in the SD card. I had to clear the app data and let the metadata recompile again. small problem, easy fix, but then the next day, album cover jpg and podcast jpg got all mixed up. Cleared everything again then rebooted. It is a one-off so far. Fingers crossed.
Click to expand...
Click to collapse
even i have a walkman problem...sometimes it plays the song but after a while when i try playing it again it skips and says cannot be played.
i still have to upgrade to .475..
so i got sick and downloaded play music, all problem solves

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