This is the second time this has happened to my Prime and I have no idea what could cause it. I found one other topic with a similar problem but no solution.
Anyway, last night, everything was working fine. Today, I get home and it connects to my WiFi just fine with full signal strength but when I go to my browser, YouTube or anything that uses the network, it says there's no connection. I restarted the tablet, hotspot and everything multiple times and it will work for a minute or so before stopping again. I haven't installed any new apps recently or made any changes to anything. Everything else on my WiFi network works perfectly.
The last time this happened, I did a factory reset on the tablet which didn't work at all. But the next day it decided to start working fine again. So we'll see if it decides to come back again, but is there any way to fix this when it does happen? Or preferably, prevent it from happening?
Could be having trouble getting an IP from your router.
Having said that the Prime's ability to maintain a connection is hopeless.
I have a Linksys E4200 which blasts a signal 100 metres across the road which my son can pick up.
I can be sitting in the next room and my Prime loses the signal from the same router.
The signal isn't the issue I don't think, it has full bars and other than these two problems, I've never had an issue with WiFi performance.
It's probably worth noting that the WiFi isn't COMPLETELY dead, once in a while, a webpage will come through. It's just that most of the time it just times out before it ever receives a page. I just did a factory reset again which did nothing to help. It timed out when trying to connect to my Google account...but worked on the second try. The Asus homepage timed out when I opened the browser, made it to Google but searching timed out. I was barely able to download TitaniumBackup from Play...just VERY slowly.
Asus tech support was useless as expected...they basically said to factory reset and if that doesn't work to RMA it. I guess if it's not working tomorrow, it's getting RMA'd...
Bandin03 said:
The signal isn't the issue I don't think, it has full bars and other than these two problems, I've never had an issue with WiFi performance.
It's probably worth noting that the WiFi isn't COMPLETELY dead, once in a while, a webpage will come through. It's just that most of the time it just times out before it ever receives a page. I just did a factory reset again which did nothing to help. It timed out when trying to connect to my Google account...but worked on the second try. The Asus homepage timed out when I opened the browser, made it to Google but searching timed out. I was barely able to download TitaniumBackup from Play...just VERY slowly.
Asus tech support was useless as expected...they basically said to factory reset and if that doesn't work to RMA it. I guess if it's not working tomorrow, it's getting RMA'd...
Click to expand...
Click to collapse
At one point i was having similar issues. i had to delete the wifi network and recreate it to get it working. My buddy also had the issue with his droid and the only fix was to use a static ip.
justPorter said:
At one point i was having similar issues. i had to delete the wifi network and recreate it to get it working. My buddy also had the issue with his droid and the only fix was to use a static ip.
Click to expand...
Click to collapse
Do you know how I can set it up as static IP? I'm using an Android phone with WiFi Tether as my hotspot.
It seems to be working fine for now...I'm posting from my Prime. But it worked yesterday for a few minutes then stopped again so it seems to be intermittant problems. I'm debating even sending it in for RMA because with my luck, it'll get there, work fine when they test it and they'll just send it back with no problems found with a couple of Prime-less weeks for my troubles.
Something weird though, my WiFi icon in the status bar is gray when it's usually blue. But it's still working for now...what does a gray icon mean?
Bandin03 said:
It seems to be working fine for now...I'm posting from my Prime. But it worked yesterday for a few minutes then stopped again so it seems to be intermittant problems. I'm debating even sending it in for RMA because with my luck, it'll get there, work fine when they test it and they'll just send it back with no problems found with a couple of Prime-less weeks for my troubles.
Something weird though, my WiFi icon in the status bar is gray when it's usually blue. But it's still working for now...what does a gray icon mean?
Click to expand...
Click to collapse
gray means is connecting/scanning for wifi. it should only work when the icon is blue.
justPorter said:
gray means is connecting/scanning for wifi. it should only work when the icon is blue.
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Click to collapse
Weird, it's working perfectly but the icon is gray...this thing just loves to do weird things.
Are you on a stock rom?
justPorter said:
gray means is connecting/scanning for wifi. it should only work when the icon is blue.
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Click to collapse
I don't think this is true. I believe blue just means the device is in current communication with google servers, e.g. syncing emails. The grey/blue is no indication of success of wifi connection as I understand it.
hairdewx said:
Are you on a stock rom?
Click to expand...
Click to collapse
No, ROM. Completely stock, just rooted.
Bandin, I'm on a C4 and this happened to me about 20 minutes ago.
I was using my Epic 4G Touch ICS FE16 leaked rom using wifi tether - not sprint hotspot.
Watching Netflix
Then it suddenly stopped....said Netflix cannot make a connection.
I quit Netflix and go to main screen and i see my wifi connection is grayed out. So i go to speed test.
Speed test tells me i have connection issues.
I goto my phone and run speedtest and I come back A-OK with 7Mb.
I've even pushed the wifi button on my dock on/off. Disconnected tab from dock select wifi off.
Shut down netflix open it up doesn't work until i do a reboot...
But...this has only happened with my E4GT running wifi tether and stock ics fe16. haven't experienced it on my routers or my neighbors.
Related
I have this issue with wifi. It's that when I'm at home, it won't connect at all to my wifi all I get is obtaining address and eventually unsuccesful, yet occasionally it does work. Then, when using other wifis, turning on wifi does make it connect and show the icon in the notification bar, but still, it won't always work. I try to get into the market but it says no network or something like that. Tried most web browsers, nothing works too. What can I do? My phone is rooted and flashed with bionix fusion rom, evn though this problem sometimes happened even with stock firmware, rooted and not rooted. What can I do? Can't really get a replacement because i bought it from overseas. HELP!!
Chrsp said:
I have this issue with wifi. It's that when I'm at home, it won't connect at all to my wifi all I get is obtaining address and eventually unsuccesful, yet occasionally it does work. Then, when using other wifis, turning on wifi does make it connect and show the icon in the notification bar, but still, it won't always work. I try to get into the market but it says no network or something like that. Tried most web browsers, nothing works too. What can I do? My phone is rooted and flashed with bionix fusion rom, evn though this problem sometimes happened even with stock firmware, rooted and not rooted. What can I do? Can't really get a replacement because i bought it from overseas. HELP!!
Click to expand...
Click to collapse
Some routers are a tad dodgy, so it may not be the phone at all. Since we dont know what type of router or what sort of connection environment your in (how many wifi connections it's handling, etc...) it's hard to say. Still it's easier to replace a $30 router than it is a several hundred $$$ phone.
I said in the post itself that I tried more than one wifi aka router, most of them connected to a laptop and my phone at a certain time. Therefore I doubt the issue is the router. I think it's a bug. Is there no fix for this?
This is kind of a shot in the dark, but have you tried putting the phone in Airplane mode and then restarting the Wi-Fi? I've found that the cell data connection can sometimes interfere with my Wi-Fi.
Chrsp said:
I have this issue with wifi. It's that when I'm at home, it won't connect at all to my wifi all I get is obtaining address and eventually unsuccesful, yet occasionally it does work. Then, when using other wifis, turning on wifi does make it connect and show the icon in the notification bar, but still, it won't always work. I try to get into the market but it says no network or something like that. Tried most web browsers, nothing works too. What can I do? My phone is rooted and flashed with bionix fusion rom, evn though this problem sometimes happened even with stock firmware, rooted and not rooted. What can I do? Can't really get a replacement because i bought it from overseas. HELP!!
Click to expand...
Click to collapse
I would put my money on the router, I have not seen anyone else complain about this who is running bionix. So a bug within bionix, I'm going to say no.
HOWEVER!!!!!! I had the same problem for a while. I have AT&T uverse and there 2WIRE router is total crap... I had the same exact problems as you PLUS it would not connect to my mac mini for more then a few seconds. I hooked up an older router I had laying around and BAM no more issues.
I got the same problem, but my phone is not rooted or flashed. Must be a system/software problem.
Sent from my SGH-T959 using XDA App
cancermeetscorpio said:
I got the same problem, but my phone is not rooted or flashed. Must be a system/software problem.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
No really people, It's the routers you are using... not the phone...
Hey,
I'm not sure if this has been discussed but I couldn't anything.
Today I received my third prime (the two before had screen issues).
When I tried to connect to my wifi (that worked with both the primes before) the device got stuck at obtaining an IP address. The signal strength was weak, only showing the dot below the 3 bars. I manually updated to ICS hoping it might get better.
Well, same problem in ICS... I did notice however, that whenever I delete the network (including the password, so it won't try to connect anymore) I get full bars. If I type in my password now, I only get the little dot on the very bottom (the first of the four 'bars') again and the device gets stuck at obtaining an IP address again. I'm not sure if this happened in HC as well.
Anyone have an idea?
Try forgetting network then reboot your tablet. Might just be acting funny.
Already tried it, even did a hard reset. Nothing changed.
I just found the problem though. When I tried a static IP address it connected without problems. Turns out the DHCP range was 'full' and I had to make it bigger. It's now connecting without any problems at full reception.
Looks like I can actually keep this one. Thanks for your help!
Glad to hear that. Enjoy your device.
maybe its your network.
static IP works!
I had the exact same problem with my wifi not connecting. tried everything including a factory reset/hard reset. using the static IP worked. go figure. simplest solution.
I had resetted my Prime the other day and lost wifi connectivity... It kept trying to obtain IP address to no avail. Tried everything but still could not get my prime to connect. So finally I decided to manually place the .28 update on to my external SD card. As soon as I plugged that card in the slot, my Prime immediately alerted me to the update. After the update I was able to connect to my wifi network like before! Saved myself a trip to the RMA route Also got my root back thanks to Sparky's new Tool!
The app "Wifi Static" will setup a static IP adress for you automatically.
Alternative buy the High End router ASUS RT-N66U "Dark Night" that has a very, very easy set-up, gives a lot more power output then others routers out there ( 450 mW in US and 100 mW in Europe!) and work seamless with our Asus Prime
Sometimes we loose the wifi signal after screen off and sleep. Then you can use a app callede "Fix My Wifi"...
Use it together with "BarControl" that is a simple app, where you can place apps in the statusbar and activated them witout leaving the actually screen and job.
I use BarControl for "Fix my Wifi" and olso to dimmer my screen darker then normal. I use a app callede "Screenfilter" that is perfect for night time and reading e-books with white sites.
Please notice that Barcontrol only use black letters and therefore it is not possible to read app name in statusbar, Just some of Barcontrols own icons like a sun and a wifi signal. Barcontrol works fine but is very simple. Do you know a app that can do the same ?
Bulgarien said:
Please notice that Barcontrol only use black letters and therefore it is not possible to read app name in statusbar, Just some of Barcontrols own icons like a sun and a wifi signal. Barcontrol works fine but is very simple. Do you know a app that can do the same ?
Click to expand...
Click to collapse
I am using Bar Shortcut.
It allows you to change the text color.
pbelcomp said:
I am using Bar Shortcut.
It allows you to change the text color.
Click to expand...
Click to collapse
Thanks for replay, but BarShortcut is not ready for use with our Prime ...
Bulgarien said:
Thanks for replay, but BarShortcut is not ready for use with our Prime ...
Click to expand...
Click to collapse
Sorry about that, I am using that on my One S phone, not my Prime.
The one I am using on the Prime is Notification Toggle.
The short of it is, my Wifi crapped out for reasons beyond my experiences thus far.
The long of it. I flashed epinter's 07/25/2012 Nightly and everything seemed to be working nicely, Wifi especially. Then today, out running errands and dropped my Atrix in my Car Dock and attempted to turn on Bluetooth for the first time since flashing, and the device froze then restarted. Once back up, I tried turning Wifi back on, and the device froze again and restarted. Thinking maybe the radio driver went south, I grabbed epinter's 07/27/2012 build (epinter-cm10-20120727_1846-UNOFFICIAL-olympus.zip), and still no luck. Back into Recovery, Wiping everything and also factory resetting then flashing twice over again, boot up, still no wifi, and if it manages to seemingly fire up, the device hangs and restarts.
Within the last 2 hours (Been at this for about 12 hours now.) I grabbed Jokersax's build (Beta 0.1.0), wiped/reset/flash twice as I have before. Now as I take a breath I noticed that the Wifi Icon came up in the Notification bar, but when I go into Settings and Scan, I see none of the Networks around me. I looked under Advanced and noticed that my MAC Address is 'Unavailable' nor am I showing an IP address, even though Wifi is saying 'On'. Verified on my Router, my Phone is not connected to it.
Odd Side note, installed aLogcat just to see if I could catch any errors, and it is not giving me anything, that is, I am not seeing any logs through the app. Most likely an unrelated issue, but still a tad annoying.
Everything else seems in order, including Mobile Data (Able to access Web Pages, Market/Play Store, receive email, etc.). Just Wifi pretty much 'Lights are on, but no one is Home.'. Any suggestions on next steps?
We discussed this issue over in some other threads and conclusion is that it's a hardware malfunction Ur broadcom chip is burned,many people (including me) had that problem.
Sent from my MB860 using xda app-developers app
I need to really work on my searching, tried several variations of 'atrix WiFi cm10' and could not pin down a related thread.
But back on topic, CRAP! What I was hoping was not the case. Thanks for the reply, will continue to dig for those threads and cross fingers the chip really is not fried (doubtful but hey, people can dream right?).
Thank you for the reply.
Sent from Xoom running cm10
try making a clean install and you'll se that you won't have that problem!
Stark5 said:
I need to really work on my searching, tried several variations of 'atrix WiFi cm10' and could not pin down a related thread.
But back on topic, CRAP! What I was hoping was not the case. Thanks for the reply, will continue to dig for those threads and cross fingers the chip really is not fried (doubtful but hey, people can dream right?).
Thank you for the reply.
Sent from Xoom running cm10
Click to expand...
Click to collapse
I can't search the threads right now as i am typing from my phone-search is limited to 20-30 posts... But keywords for ur search should be : "atrix wifi error" or "wifi and bluetooth error on atrix" Several forums have this kinda threads,not just xda unfortunately ... seems like it's very often malfunction on this lovely phone. I couldn't repair my previous atrix so i bought another one.
Sent from my MB860 using xda app-developers app
imarmand said:
try making a clean install and you'll se that you won't have that problem!
Click to expand...
Click to collapse
We're talking fastboot wipe kind of clean install? Going to give that a go as a last attempt, will post results here.
Glimmer of hope tonight, was discussing the problem with a friend, went to turn on WiFi and it actually scanned and connected for about 2 minutes before crapping out. This tells me there maybe life to the chip still. Now to get fastboot to connect and try a wipe and see what happens.
Sent from Xoom running cm10
Any news on this front? I am one of the afflicted as well.
I'm having a similar issue. though my BT works just fine, no delays, no errors, no intermittance.
Wifi, I can scan for networks just fine. i click on mine to connect. it shows connecting, noting that when it says connecting the signal shows 1 bar as compared to the full set of wifi bars when scanning, i am also right next to the AP. is tries connceting for about 20 seconds or so. then goes back to saying "saved" under the SSID, other networks showing "disabled" when this happens. i originally noticed this after flashing epinters cm10. i tried flashing 37p, 36p and 30p radios with no difference.
EDIT: also want to note that i HAVE disabled the "avoid poor connections" option. and have tried setting static IP.
I flashed the same and I am unable to get my wifi to work after clean wipe, radio install or anything else that I have tried. Could software have really burned up a wifi radio????
johnmartin1981 said:
I flashed the same and I am unable to get my wifi to work after clean wipe, radio install or anything else that I have tried. Could software have really burned up a wifi radio????
Click to expand...
Click to collapse
Mine works occasionally so I don't think the radio is dead. The rom just acts like it's not there most of the time and doesn't give a mac address. Sometimes it works though after a reboot. Would flashing a different radio help? My baseband version says N_01.77.37P
I had an IP and a MAC, but no wifi internet.
Using mobile data, I downloaded Set DNS and then enabled wifi, works fine.
Now it's working but mobile data is going very very slow, it took 5min to download Set DNS.
I have a skyrocket but the "no wifi" issue is probably the same - your not getting DNS
I'm going back to CM9 for now.
+1 wifi matter under CM10
Try rebooting the router.
Experienced same issue (unable to connect, showing full bars, dropping to 1 bar when connecting and never being able to complete a connection) rebooting my router has fixed the issue. I'm not technical but it might have to do with the DNS release for addresses .. in any case unplugging my router for a bit and restarting it fixed the issue for me.
I know this has been discussed before, but after hours of searching last night on google, i have come to a standstill.
Has the wifi constant disconnect / reconnect been addressed.
Cheers.
re
looks like i will have to post my own reply.
I have reset the phone, and now it holds my wifi connections and does not disconnect.
Id suggest that if you have the same wifi disconnect and reconnect issues.. try a factory reset.
It connects fine, it just doesn't receive any data. I have tried flashing the stock modules. That didn't seem to help, I"ll keep trying hopefully when an decent AOSP rom appears i'll flash that and it'll correct the problem
Thanks
ManOfMyth said:
It connects fine, it just doesn't receive any data. I have tried flashing the stock modules. That didn't seem to help, I"ll keep trying hopefully when an decent AOSP rom appears i'll flash that and it'll correct the problem
Thanks
Click to expand...
Click to collapse
Is this with all wifi or just at your house, may be your equipment, does another phone have trouble connecting?
re
i just noticed last night something interesting, but not sure if it means anything to anybody else.
I have installed the chrome browser and have been using that for the last few days.
I connected to my home wifi and cruised around the web for an hour with no issues.
I decided to try the stock android browser and it would not load, like the wifi signal was gone.
i went back to my chrome browser and there was no issue loading new web pages.
I went back to my stock browser and reset it back to defaults and bamm it was working like the chrome browser with no hiccups.
Not saying this is a fix.. but it worked for me!
re
RLGL said:
Is this with all wifi or just at your house, may be your equipment, does another phone have trouble connecting?
Click to expand...
Click to collapse
i was having trouble at work and at home.
Tried every wifi/wpa setting/channel/encryption/speed etc.
i have 5 other wifi devices that have no issues.
But after resetting my phone and then running chrome / clearing , resetting my stock browser .. all is good in data land.
edit.. just tested out my work wifi with the stock browser for about 10 min.. not one issue.
I have had success forgetting the Wi-Fi network that is causing issue and then reconnecting.
Sent from my HTC6435LVW using xda app-developers app
^^ i too face the same problem
Hey All,
I'm experiencing a weird issue, and I'm hoping someone can help me out. Yesterday, I moved from Shanghai to an apartment building in Chicago. Internet is included in my new building--just need to provide your own router. I have a Netgear N600 router from a few years ago that I plugged in, and everything fired up properly and looked great. But I noticed that my wifi bars remained gray with no Google Services sync. I have a Nexus 7 and a Nexus 4, both rooted and running CM 10.1.2. The only mod I have on either is LTE enabled on the N4.
I hadn't used this router in over a year, so I did a factory reset and went through the setup wizard again. I also checked for a firmware update, but there wasn't one available. The reset didn't solve the problem. If I flip my wifi off on the N4, I immediately connect to T-Mobile 4G data, and all of my Google Services sync. When I turn wifi back on, I reconnect to my router, and my Google Services sync stops. I can force a per-app sync by going into Gmail, Google Voice, etc., but there is no background sync.
Any thoughts about what might be the culprit here? And suggestions on what I might to try fix it? I would appreciate any thoughts or ideas.
Thanks.
Okay, I spent several hours trying to troubleshoot this yesterday, and I haven't resolved the issue yet, but I think I've narrowed things down.
I tried a different router, and I had the exact same issue. I ran another factory reset on each router, and neither improved. Google services continue to work fine outside of my apartment. So I figure that has to indicate that the problem is in the service being provided by my building.
I called to see if this was a known and if there is a way to set things up to avoid the problem, and I was told that there is a firewall, and that they need the port number and protocol in order to allow access. Does anything know this information for Google services?
It doesnt matter if the symbol is either blue or gray. If you remain to have a good connection you can ignore the symbol.
mrjraider said:
It doesnt matter if the symbol is either blue or gray. If you remain to have a good connection you can ignore the symbol.
Click to expand...
Click to collapse
The problem is that my services are clearly not syncing. Gmail and Google Voice notifications don't come through unless I open the apps and refresh, for example.
I found a thread that listed TCP ports 5228 and 14259. I'm going to have those ports opened up to see if this resolves my issue. I'll report back in case anyone else ever experiences this problem.
Hmm it is weird.. Let us know what you can discover
mrjraider said:
Hmm it is weird.. Let us know what you can discover
Click to expand...
Click to collapse
TCP ports 5228 and 14259 were just opened up, and my wifi bars immediately turned blue on my N4. At the same time, I heard several notification alerts on my N7 in the bedroom.
Looks as though, if you have a firewall, those ports do need to be opened up for Google services to sync.
Interesting! Thanks for sharing