Related
I noticed earlier today my phone kept freezing.
the phone HAS been freezing on me recently, at least once an hour
but now every 3 minutes it freezes or resets itself. I have missed a LOT of calls and ttext messages etc.
today has been a disaster. i havent even synced my numbers and contacts. what should I do?
if you haven't installed anything new or tweaked just before the problem started:
as usual - backup and hard reset...
There is a free program called "pim backup" that will backup all your contacts, messages and call log. Then you can do a hard reset.
my phone freezes before I can even back up anything. its the worst
now it seems like if my phone is plugged in and charging, it gives no problem, but as soon as I unplug it, frozen.
im going to try to find PIM backup to see what that can do
wow now I have a bigger problem now. my phone fell and the transcriber cracked so only part of the screen works with touch BUT that was before I hard reset the phone and now the screen align is appearing but I cant touch all of the targets
is there a way to bypass this?
When its at the align screen you can plug it into computer and connect with active sync. Delete the Welcome shortcut from Windows/startup and soft reset. That should skip the alignment. Sorry to hear about the phone. I have a couple moguls if interested PM me about it.
I am having the same issue he was before he cracked his screen up.
I get freezing whenever the phone goes into standby and it will only restart with 2 hits of the reset button. Also it is a coinflip as to whether it will actually start up fully or just keep soft reseting for an extended period without ever loading up fully.
Anyone have any incite or ideas. I am running a ppckitchen vs of windows mobile 6.5 now. It is a kitchen version with few added programs. However I also experienced something similar to this issue with Titan Reloaded 1.3.4 as well but it stopped so I never bothered looking into it. Now this problem occurs about 10-15 times per day and it is frustrating. I am out of warranty and cant send my phone in because I replaced the housing myself.
Thanks
Dave
Also, I have US Cellular if you need to know that.
Thanks
Dave
I had the same problem kind of. Out of nowhere mine would lockup or freeze randomly. Usually after being in my pocket, after hitting all the buttons or squeezing it, it would work again (sometimes but usually after numerou reboots) but then lockup shortly after or flipping the case open and closed. Finally took the case off my phone and blew inside it today put it back together and havent had a lock up all day (1st time since i started havin the problem). It wasnt rom related as i had the same rom for a while, tried reflashing to different kinds of roms and radios but same random lockups. Somethin musta been loose
Well, I went to take my phone apart, probably the 8th or 9th time that I've done it and I ended up ripping the cable for the screen right off. So no more HTC for me for awhile. Unless of coarse someone wants to mail me a cable for free (im broke in college and my rent is due soon.) By judging by how easily the cable ripped I would bet the crease I found right by the rip had already had a slight tear in it.
Thanks for your help.
Dave
I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
dfhgjkhgfeghjn
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Click to collapse
lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
Good morning all. I have a small amount of knowledge about this device (I’ve read a fair bit) but would still classify myself as a novice user. I am able to flash my device and have had android running for a while now. I have a few issues, and just want confirmation that I’m not doing anything stupidly wrong.
Firstly, I have flashed to a number of winmo roms, all with varying degrees of usability. I found them to be slow compared to android. All my rom including the last two roms, chuckyrom tabtastic and chuckydroid, have given me a few issues of varying degrees. They freeze a lot and require a soft reset or to pull the battery. Sometimes, if I try and restart straight away, the red writing on the first screen doesn't come up and the phone vibrates 4 or 5 times. Further to this, they may restart midway through booting up, or if I am transferring a large amount of data or using my phone as a wireless hotspot the phone also resets after a while. I have noticed the phone gets quite warm during this. Best results for a reboot come after pulling the battery and leaving it for 15-20 minutes.
Secondly, I have used a number of different android builds (all HTC based) and whilst generally the phone does not freeze when it is in idle mode, it freezes up to 15-20 times a day when using applications such as facebook, internet explorer, music etc. Is this normal?? I don't get any force close notifications. When people say it is “relatively stable” what does this actually mean – no freezing, 5 freezes a day, 50 freezes a day?? The device also freezes when syncing all data. Sometimes when I am in a call, if a change occurs on the device (text message or other notification comes in, even when on the move which I’m guessing may be location changes in the system) the phone freezes and emits a “bzzzzzzzz”ing noise (well, I don't know how well the word “bzzzzzz” conveys what I’m trying to say, but you may get the picture). All this in turn leads to me needing to re-boot, which then brings into play the issues of rebooting above.
The other day, I noted that the micro-usb cable had what appeared to be small burn marks on it, and the contacts inside the micro-usb cable were a bit corroded/eroded. I do remember a few weeks ago where my phone froze in the middle of the night whilst on charge and the phone became quite hot, possibly resulting in the damage to the cable. Yesterday, I got a new cable and woke up this morning with the phone quite warm again (battery temp was at 39 degrees). This was all whilst using android.
I have tried a number of different winmo roms and android builds, flashed radio, task29, different micro sd cards, formatted sd card etc. I am thinking of reflashing back ot the original rom and if I still have the same issues then sending away to get it fixed. Problem with this is that Telstra here in Australia claim it will be a month and that no replacement phone will be given to me in the meantime. I think I am paying about $160 a month at the moment – surely this is a bit slack not to give me a replacement phone in the meantime? Can anyone share their experiences with Telstra and/or tips when dealing with them?
Any help with the above would be appreciated. Thanks a lot.
No, don't think you're doing anything wrong. Android builds shouldn't be freezing at all, as far as I know. I've tried many builds, and have never had one freeze on me. The current ones are arguably more stable than most Windows Mobile ROMs! Still, Windows Mobile shouldn't actually require pulling the battery that often either.
Based on what you mention it sounds like your phone might be overheating, which would probably be a hardware problem (at least really unlikely to be caused purely by user operation or software). It might be worth checking the battery pins, to make sure all of them make a firm connection to the battery. If not, it could be one is disconnecting as your phone gets warmer. Still, overheating itself is a more likely cause, especially because of what you mention about vibrating x times if you restart it without giving it time to cool down.
I'm no expert, but it might be time to send your phone in for repairs... (if you do, don't forget to remove HSPL & restore stock ROM)
thanks for that help. I think i will send it back, i had already checked the battery pins.
just got rid of HSPL, but now having trouble flashing back to original rom. it jsut gets stuck on the update screen at 0%.... any ideas? i tried via SD card too, and it just gave me the "loading" page....
THnaks!
This started earlier in the week. I think I loaded the Free Monopoly, Contract killer and Text Plus in the morning when it started. I'm thinking this was Tuesday or Wednesday morning after Christmas.
At the Time I immediately killed and uninstalled all three of the recent app additions. This did not appear to resolve the issue.
Symptoms
Screen would not remain off for more than a few minutes without turning itself back on again. Full screen wakes.
Occasionally and without warning the phone would completely turn itself off, requiring the very long power button press to turn on again (was a full power-down).
Since this has started I decided to upgrade to the latest unamed rom.
This does not appear to have helped anything, although the frequency may have been reduced. I don't think this is related to the ROM since the issue survived the factory reset / wipe / rom change.
Questions
Are there any internal logs that may help to point me in the right direction?
If so, where / how can I view them?
I'm seeing a RILJ dialer something under Partial wakelocks in BBS.
I see this as [p]_RILJ under Kernal wakelocks as well. Any Idea what this is?
I admit, I was getting a bit silly with the quantity of Apps I had loaded and still running well at the time. Amazed the phone was still going very strong with no issues at all. I'm trimming this back on the new rom.
Any help would be greatly appreciated.
Random Illumination Wakes and sleep crashes.
Still trying to nail this down.
Additional observations.
Timing appears to be random.
When I say the screen wakes up, I'm mean illuminating.
The wakes appear almost as often as the power off freeze. What I mean is the quantity of complete power off's is similar to the screen wakes.
It's very possible that the same event may be causing both the screen wake and the hard starts. Neither issue occured prior to this the starting of both events.
I have occasionally seen the "Driving Mode" steering wheel icon pop-up, while unplugged. I've not connected this phone to any kind driving interface as of yet, so this is a surpriseds.
Today I had additional issues with extremely heavy battery drain in a short period of time. I had incorrectly added 2650mA under battery capacity beneath Calibration tab of "Battery Monitor Widget Pro".
Still looking for help finding and viewing any error logs on the device.
Does anyone know of some basic error log files on the device?
Again, all help is greatly appreciated.
Under Recent unamed ROM but I do not believe the ROM is the issue.
iqak said:
Still trying to nail this down.
Additional observations.
Timing appears to be random.
When I say the screen wakes up, I'm mean illuminating.
The wakes appear almost as often as the power off freeze. What I mean is the quantity of complete power off's is similar to the screen wakes.
It's very possible that the same event may be causing both the screen wake and the hard starts. Neither issue occured prior to this the starting of both events.
I have occasionally seen the "Driving Mode" steering wheel icon pop-up, while unplugged. I've not connected this phone to any kind driving interface as of yet, so this is a surpriseds.
Today I had additional issues with extremely heavy battery drain in a short period of time. I had incorrectly added 2650mA under battery capacity beneath Calibration tab of "Battery Monitor Widget Pro".
Still looking for help finding and viewing any error logs on the device.
Does anyone know of some basic error log files on the device?
Again, all help is greatly appreciated.
Under Recent unamed ROM but I do not believe the ROM is the issue.
Click to expand...
Click to collapse
These random screen wakes, particularly with the car mode activations, are what I was seeing when my usb port on the device failed. there are several threads in the general and QA forums regarding usb failures, you might want to dig around in there to see if other behavior is similar. I think one poster mentioned cleaning out the USB port with alcohol and a small paint brush. I had tried doing the same with canned air, but that did not help me. I ended up with a warranty replacement device.
Sent from my SGH-I777 using XDA App
I think you may be onto something.
Since the event I am also having issues connecting up to my Win7 Pc.
On the morning of the event, I remember a brief weirdness to the charging indication. I think it said it was charging when it wasn't or vice versa.
So now the question becomes.
What do I need to do before an exchange?
Purchased from Best Buy on US Launch day without extended warranty.
Do I still have a warranty?
Can I go to the AT&T store in Sacramento?
I think you may be onto something.
Since the event I am also having issues connecting up to my Win7 Pc.
On the morning of the event, I remember a brief weirdness to the charging indication. I think it said it was charging when it wasn't or vice versa.
So now the question becomes.
What do I need to do before an exchange?
Purchased from Best Buy on US Launch day without extended warranty.
Do I still have a warranty?
Can I go to the AT&T store in Sacramento?
Your phone has a 1 year hardware warranty. Talk to Best Buy, and force them to give you a replacement. I did that with AT&T, not putting it on the phone insurance, but the phone's warranty that came with it, for free.
Backup your apps using a tool like ROM Toolbox from the market (it's my favorite). When you restore your phone, all apps that AREN'T sideloaded will come back with the last Google Sync you made, so sync now. If you're sure, 100% that it's hardware and not software, make a backup via CWM and ignore all previous instructions, but if you're like me, you'll want a fresh restart with the ability to axe all the apps you don't use on a clean ROM.
When backing up all non-sideloaded apps, Google does it for you, use a backup program from the market to ONLY backup your sideloaded apps.
HUGE ADDENDUM:
READ THIS. Alright, before taking it back to Best Buy, flash Entropy's "Back To Stock" ROM and kernel. If you don't, you're done. Warranty voided. If they are intelligent and check the flashcounter, and see you tripped it, but you're on a stock ROM, you can talk your way outta it. Try thinking of something before you go in. The excuse I will use if ever needed is I was clueless about why my phone was ****ing up, so my friend who said he could fix it took my phone for a day and temporarily fixed it, and it worked alright for a couple days before the issue came back. So you can claim ignorance IF NEEDED, but most of the time they don't check. Just be sure to have an answer for if they do.
Sent from my SAMSUNG-SGH-I777 using xda premium
I do have a jig and I do not have the Exclamation Icon.
However my boot animation is no longer stock and I have not been able to read the flash counter. The Power-off, Hold volumes and plug USB thing is not working for me.
To date, I have not caught anything in software to cause this.
Getting myself ready, Thanks a million.
iqak said:
I do have a jig and I do not have the Exclamation Icon.
However my boot animation is no longer stock and I have not been able to read the flash counter. The Power-off, Hold volumes and plug USB thing is not working for me.
To date, I have not caught anything in software to cause this.
Getting myself ready, Thanks a million.
Click to expand...
Click to collapse
As long as you used a root method that should not have increased the counter, I think you can mobile Odin back to stock unrooted to prep for warranty return.
Sent from my SGH-I777 using XDA App
Shot back to this ROM
Kernel + cache + rooted UCKK6 system package: http://www.multiupload.com/NYL3XT51Y0
Feels like olden times.....Naked in front of the Gym class.
Beyond Best Buys 30 Days so had to go to the AT&T Service center.
They grilled me, checked, wiped, reflashed, yada-yada-yada.
Gave me the could be an app shpeel, did you use a car charger questions etc.
Long story short....
They want to try a new battery 1st.
So, news years eve overnight, maybe by Monday.
I admit this could be a possibility because I have had the battery lose a large amount of capacity in a short amount of time one the order of Full to Dead in 2-3 hours. This has occurred to me on maybe three or four occasions since launch day. Phone got warm to hot at the same time. This usually included a hard kill power off. Nice big gap / drop in battery stats.
Is there any way the phone would get a charging indication yet not charge?
Like if the USB port got wonked or crossed with something?
Additional Weirdness:
I have had the phone freeze up on me, picture turn weird as it gradually whitened to full white screen only.
No response from the keys or screen with the exception of a long power button press to recover. This occurred a few times since the original event (maybe 3) with the last one happening while plugging it back in for some juice for the return today.
Keeping this up to date in case others run across the same funkyness.
iqak said:
Shot back to this ROM
Kernel + cache + rooted UCKK6 system package: http://www.multiupload.com/NYL3XT51Y0
Feels like olden times.....Naked in front of the Gym class.
Beyond Best Buys 30 Days so had to go to the AT&T Service center.
They grilled me, checked, wiped, reflashed, yada-yada-yada.
Gave me the could be an app shpeel, did you use a car charger questions etc.
Long story short....
They want to try a new battery 1st.
So, news years eve overnight, maybe by Monday.
I admit this could be a possibility because I have had the battery lose a large amount of capacity in a short amount of time one the order of Full to Dead in 2-3 hours. This has occurred to me on maybe three or four occasions since launch day. Phone got warm to hot at the same time. This usually included a hard kill power off. Nice big gap / drop in battery stats.
Is there any way the phone would get a charging indication yet not charge?
Like if the USB port got wonked or crossed with something?
Additional Weirdness:
I have had the phone freeze up on me, picture turn weird as it gradually whitened to full white screen only.
No response from the keys or screen with the exception of a long power button press to recover. This occurred a few times since the original event (maybe 3) with the last one happening while plugging it back in for some juice for the return today.
Keeping this up to date in case others run across the same funkyness.
Click to expand...
Click to collapse
I got the "try a different battery" story too. Conveniently my wife also has the I777 as well, so tried hers. No joy for me. After that, rma was approved. Good luck!
Sent from my SGH-I777 using XDA App
It ain't the battery man. The symptoms you described fit perfectly with a fried micro usb port.
If you haven't set the flashcounter off, and your phone has the AT&T boot logo, then you're good to go as far as exchanging it goes. DO IT UNDER WARRANTY AND NOT INSURANCE. This is the **** quality of the usb connecter, not user caused.
Sent from my SAMSUNG-SGH-I777 using xda premium
I doubt it too, since the original event involved the AM unplugging from the charger. I always check the Next Amazon app, 1st thing.
I can honestly say that:
The phone has absolutely never been dropped.
The USB cable nor port has never been stressed, tweaked nor twisted.
Never used the phone with the cable attached.
Neither the phone nor the Taurus gunmetal case have a single scratch.
The phone has never been close to water, save for the obligatory post shower, AM, moist towel screen wipe (ok.... too much info).
I think I had 137 apps on this thing until the 1st event last week. In those original two months I've had maybe 5 force closes or other events. The force is definitely strong in this one!
I hope they forget the "new" battery when the time comes for the full swap?
As always, thanks for everyones help. I'll post this through beyond conclusion for the rest of us.
Definitely the USB port is screwed. I'm on my third phone cuz of this issue. First guy at best buy said it was probably because I wasn't using stock launcher. Whatever. Second replacement was easier, just a young girl who never even looked at my phone, and just gave me a new one. I did go to a different best buy second time to avoid possibly getting another phone from a bad batch. I've posted on other threads on this issue about the fact that this problem might be caused by the lack of a cover over the USB port. Maybe i'm wrong, but it seems to easy for junk to get in there. If you can't flash back to stock via computer, you can try mobile Odin, however I ended up soft bricking my phone trying to run the stock Odin one click via drop box through mobile Odin. Don't know if file didn't completely DL through drop box, but I couldn't fix soft brick since I couldn't connect phone to comp using the USB port. Long story short, my advice, flash stock while you still can, and keep it that way cuz the problem most likely won't go away.
Sent from my SAMSUNG-SGH-I777 using XDA App
Additional info:
I performed a factory data reset (from the settings screen) prior to re-loading the unbrick/return to stock ROM. Also wiped all three memory areas prior to the rom.
Last night the Driving mode Icon and V-Lingo kept popping back up as if I were connected to a car adapter. I have no use for either as I have no car adapter yet (was at home). No cable was attached at the time and the phone was sleeping. This occurred a half dozen times or so.
I also randomly receive the USB connected icon despite having nothing connected to the phone. Says MTP-Initialization.
Odin 3 worked yesterday without any issue. Droid explorer also appears to work but Kies has refused to connect since the event, even with the New years update. The Win7 pc randomly recognizes the phone. Sometimes it's ok, but mostly it does not show up at all with the pc saying "USB device not recognized...".
With USB Debugging turned on, Kies says:
"Reconnect the device in Samsung Kies (PC Studio) mode.Current mode not supported by Kies."
I switched USB debugging off 1st thing this morning and it looks like Kies USB is working ok now.
Kies Air works like a champ.
Still think the USB Port is dorked. Probably the USB controller chip as I don't think I have any physical looseness. I really wish USB connectors were longer and deeper with screwed attachments to the motherboard in addition to the soldering.
Correct me if I am wrong here, but I thought that the "Driving / V-Lingo Mode" is Hardware triggered and it is not possible to trigger this mode with any software. At least that is the impression I got by reading the car cable connection cable discussions.
More fuel for the bad USB port fire?
Since the multiple wipes and return to stock, I do not think I've had an event from sleeping to hard crash / reboot required.
Still having wake-ups and spurious driving mode activation's both plugged in and unplugged. This may or may not be accompanied by the V-Lingo, terms prompt.
Prior to going back when the replacement battery fails to improve things....
Can I kill / Delete everything on the phones internal SD memory?
Not thinking,.. I still had the Titanium Backup directory along with Clockwork Mod etc. still on the phone when I brought the phone to the service center. Had they checked the phone directory, I could have lost warranty, etc.
Any other directories I should look for?
Just Realized I had not stated my Hardware Level.
Model: SAMSUNG-SGH-I777
Android Version: 2.3.6
Baseband Version: I777UCKK6
Kernel: 2.6.35.7
Build No. GINGERBREAD.UCKK6
Still getting spurious wakes with the USB port thinking:
It's connected to a PC.
It's connected to the car
or V-Lingo launches thinking I'm about to take a trip.
All of these occur with nothing connected at all, and typically the phone is sleeping. Still have not had a repeat Hard crash since the wipes and return to stock.
Do we have enough of a known hardware history here to know / avoid certain builds?
No. Not much effort has been put into figuring the faulty USB port out. Entropy and I even hashed it out in Q&A, both of us thinking it might have been the software. Truth is, you'll probably find more info in the international SGS II community than here, as more were sold, and our SGH I777 was discontinued only a month or two after being brought to the market.
Because it hasn't been reported on much, no one has thought to start observing the hardware for faults. You should consider doing so - I can tell you some information on my phone model later, after I remove the battery and such. Maybe shoot GTX or Entropy a PM to ask them for tips on identifying different hardware models and state why you're interested. As I said, I'll post my info on my new replacement, and observe it to see if the same problem occurs as it did in the last one.
Sent from my SAMSUNG-SGH-I777 using xda premium
Here's a link to the thread I started when mine went tango uniform:
http://forum.xda-developers.com/showthread.php?t=1369647
I mentioned at one point about looking at device serial numbers to attempt to track bad hardware, but I'm not sure if that info is safe to post online when not coupled with device imei. I would think it is safe, but not sure.
Unfortunately I don't know if I can track down the info on my defective phone now, since it has been gone for several weeks.
Also: I was under the impression that the i777 had in fact NOT been discontinued, only not stocked in COR stores in LTE markets. I'd be interested in documentation on the discontinuation if you can provide it...
Sent from my SGH-I777 using XDA App
Wow, your thread has quite a few similarities.
With the exception of the ROM selections, the device responses appear to mimic my own dead on. I was on "update-unnamed-v1.0.4-full" when the issue reared its head. Jumped to v2.0.1 to see if it helped, but again, I seriously doubt this issue is ROM related.
I'm still waiting for the "overnight-ed" battery.
I expect it will arrive tomorrow. With any luck I can grab it from home at lunch and charge it at the office. Put an effort into trying it at least.
That pushes my eventual return out till Wednesday evening / Thursday morning. I'll be sure to get the serial number data from it before it goes back.
Would it be insecure of me to post the old serial number data after the exchange?
I'm wondering if charging device, cable or PC could have had something to do with the failure. Pretty sure the cable was stock, but the plug may have been a logitech. This arrangement had been used nightly since launch date, so I doubt it.
Electronic chips can do some funny things. I'm fairly certain the port itself is still firmly attached.
As always, thanks for everybody's help.
Hi, about 2 weeks ago my phone began to run into some rather odd problems which I suspect are all related and may or may not be to do with water damage as these problems started soon after i was at the beach and my phone got a little wet being in my pocket.
The first problem I am having and also the most critical is that part of the touch screen (just under the notification for about 5m) will not respond to any touches. This itself is not such a big problem. However after a random amount of time from when I boot the phone up the touch input kinda "moves up". For example, I click on the dock bar and it's as if I am click halfway up the screen. This of course makes the phone unusable to a large degree and the only way I can seem to fix it is by restarting the phone, which leads to problem two.
Now problem two is that the phone will continually boot loop until I connect the phone to a power source. I can still get into the hboot etc but not much more than that.
I suspect both, or at least problem two to be due to a battery problem and so I have ordered a replacement battery but that wont be coming for a while yet.
I've also tried several different roms, wiping the cache and delvik, re flashing the boot along with several hours of googling the problem but that came up with nothing related to my issue.
So any help or input someone could give me would be great, thanks in advance.
Seems like a hardware problem to me. If you still have warranty, send it in for repair.
Sent from my Legend using xda premium
agree
Yes I had the same problem too... I brought it to HTC Hong Kong (i live here) and had to pay them about 150 USD to get it replaced.. a while later it happened again and they fixed it free under the 3 month warranty. I just got it back and I really hope it doesn't happen again.
I have the same problem,What did you do at last? did the battery replacement solved your problem?!!