My HTC Hero was working fine without incident for quite some time. I did not introduce any software changes to it. But suddenly, for no apparently good reason, I'm seeing two things happening now:
Menu button pressed acts like Home button, no matter what screen you are on (this is terrible, as in some screens the menu button is required to access certain options)
Search button acts like the green call button, bringing up the recent call list and the dial menu.
Volume button decrease goes nowhere. Actually, one click bumps the volume up then down one notch. The increase button is fine. One must click and hold the decrease button to get the volume to go down.
I'm not all that bothered by the volume button, but the menu button is critical.
I searched the Internet extensively and found one other person mention this simultaneous fault of the volume button and menu button. But unfortunately, they weren't able to get a resolution, or they simply never came back to the thread to update.
I did a full shutdown and restart, but no change. The only environmental change has been an increase in humidity. I am by the shore for the weekend. I took my phone kayaking, but it was sealed in a plastic bag and never got wet. But perhaps moisture in the air has something to do with it? It does seem more like a hardware issue than software problem.
Has anyone run into this problem and been able to rectify it?
I discovered another peculiar behavior.
When the phone was idle for some time, I awoke it with the END button, then a screen swipe to get to the main screen. Pressing "Menu" brought up the proper sub menu toolbar. However, going back and pressing it again showed the wrong behavior again (acting like the HOME button).
Then for a stretch of time, if you tapped the menu button lightly and quickly, the sub menu toolbar would appear. A standard button push will cause it to act like the HOME button. But unfortunately, this did not last. I set the phone down, came back later, and this "light tap" would only act like the HOME button.
I did NOT see any erratic behavior prior to this, like the MENU button mostly working fine and only occasionally acting like the HOME button. It was a rather sudden change. Given the behavior, I'm starting to wonder if something has built up inside under the button bezel that is doing this. Perhaps taking it apart and giving it a good cleaning would resolve it?
I've been finding that every once in a while the MENU button function momentarily goes back to normal operation. It's usually after having left the phone untouched for a few hours. But it works just once or twice, then starts behaving like the HOME button. From this behavior, I can't figure out if this is hardware or software related.
Anyway... I don't see anybody having offered a solution for this, either here or on other forums. I guess I'll just have to retire this phone.
I'm really baffled by this very strange behavior.
My Hero is still experiencing this problem most of the time, but sometimes the menu button will work properly. When it does, I can click the button again in the exact same way, and it will stop working right. Other times, I can dismiss the pop-up menu, then click the menu again and it works maybe 2-3 times. Then after that, it's back to the "HOME" button behavior. Once it does it again, I cannot coax it to work properly again, no matter how many different variations I try. I have to wait for a long while before trying again and finding that it works properly again. If it was a hardware problem, the behavior should be pretty random. Given how it behaves, I have to believe this is software. Now... how the software (firmware) could become corrupt like this is beyond me. I'm thinking that maybe restoring the phone back to the original ROM and then rooting it all over again could get things back to normal... anyone reading this agree or disagree?
Try ButtonRemapper: http://forum.xda-developers.com/showpost.php?p=9399440&postcount=1
If needed, KeynrTracker.apk will allow you to identify the code for individual buttons.
lost101 said:
Try ButtonRemapper: http://forum.xda-developers.com/showpost.php?p=9399440&postcount=1
If needed, KeynrTracker.apk will allow you to identify the code for individual buttons.
Click to expand...
Click to collapse
Thanks for the suggestion. But somehow, miraculously, the problem resolved on its own. I guess it must be a hardware issue, as I didn't make any software changes. I can press the menu button repeatedly and it works normally now. Really weird. I guess that perhaps there was some debris or residue buildup inside that eventually worked itself out.
Related
I have a bizarre problem with my HD2, which seems to be hardware based ... kind of....
*Sorry if this ends up being really long*
Basically my Volume up and down buttons have stopped working along with the windows button and "back" button.
However, the "home", "call" and "end call" buttons still work, but not properly.
When the phone boots you can briefly see the windows (not HTCSense) volume indicator pop up just before Sense loads, which didnt used to happen.
Once the phone has loaded up only the call, home and end call buttons do anything, they light up the buttons when pressed, and the "home" button does indeed take you "home" and the "end call" button locks the phone and turns off the screen, however, pressing the "call" button doesnt bring up my call list, I have to use a soft key.
I also cannot bring up the hard reset menu, holding the volume keys and booting doesnt do anything, which is why i think its hardware based???
Another interesting problem is that the "up, down, left, right" soft buttons dont work on the keyboard (since this all started)
I had this issue about 6 months ago, I flashed my phone, to no avail .... but about 6 hours after flashing it, it just started working.
The only think I have tweeked on the phone really is installing CHT as I've been booting to Android for the last couple of months, which now I cant do as it hangs after about 5 seconds of booting.
ANY suggestions would be great.
Same problem here I got the phone from craigslist and same problem as above. Can anyone tell as if is hardware or software related problems and if anyone solve this before ?
Any help will be much appreciated.
Sorry I've only just replied, but I ended up having to send mine to HTC, they ended up replacing the main board (apparently). So definately hardware. Sorry bud.
Sent from my HTC HD2 using XDA App
I'm not sure if this is normal or just something I've messed around with. My phone keeps shutting down in my pocket because the power button is fully functional even while the phone is locked, so long pressing it turns my phone off.
I've had the phone for months but the issue came up just recently. I have WidgetLocker enabled and
Im not sure if this hass something to do with me using the "Disable Stockholms Lock Screen" option. I've already tried disabling Easy Wake and disabling WidgetLocker but nothing seems to help.
Is this normal or have I done something stupid with my device? And if it's just me being an idiot can anyone tell me how to fix this?
Im using Cognition 1.31 and the newest WidgetLocker
Sounds normal.
If the power button is pressed for ~10seconds, or something like that, the phone powers off, no matter what the opinion of the running OS about the matter is (i.e. the OS can't prevent it).
It's a hardware trigger, kind of an "emergency off" for situations where a clean shutdown isn't possible for whatever reason.
So you better see that nothing pushes on that power button while the phone is in your pocket.
Alright thank you. It is necessary to have a way to shut the phone down with an actual button but it would be better if it was two or three buttons that have to be pressed at the same time. I just can't figure out why I haven't had my phone shutting down before. Maybe the power button has loosened so it needs less force to be pushed
Hello,
in one of two cases the phone reactivates when I try to deactivate it. If you touch the display or one of the buttons while (or directly after) pressing the power-button the phone activates itself... that drives me crazy, because it is nearly impossible to deactivate it with one hand without touching the display at this moment.
Does anyone know hoe to get rid of that?
thanks for your help
I've experience that I think - I hit the power button to shut off the screen and lock it, and it immediately switches back on to the lock screen. It's not the end of the world as it is locked and will switch the screen back off in a few seconds, but it is strange.
Think I've figured out what's causing this - due to the size of the handset, when I go to switch it off with one hand, I find that my palm can just catch one of the soft buttons at the bottom of the handset such as the back button, so I think the back button is pressed immediately after the power button, causing the screen to come back to life.
So it's not a bug as such, maybe a design flaw.
Anyone have their power button feeling soft? When I first got the phone, a few weeks ago, i could clearly feel it click, now it only does it a few of the times, and only if I press it from a certain angle. It seems a hardware issue, almost like something got inside there and is stopping it from clicking. I can still turn it off and on, just it doesn't feel right.
In the meantime, using Button Savior app to turn if off.
Hey guys, so basically when I am locking my phone with the power button it locks and the phone will then wake up like .5s after the screen turns off and is locked. I start with my phone unlocked and it does everything correct except it wakes the screen after it is locked. I am running stock standard MIUI Global, no root or anything special. I have tested this to no end to make sure I am not double tapping the button and I am not holding it down or anything. Any thoughts as to what it might be?
What version MIUI global rom you're using it..?, is it official or mod/ custom version..?
You can try flashing latest global fastboot rom..with MiFlash Tool (Clean All method)..then see if that issue still apear..
This does happen to me too once in a while. Same as you, stock, MIUI 8.0.5.0. i suspect that "Wake with volume keys" option does this. You have this option ON?
mine does this. The power button seems to be a bit loose. Press it a bit harder and see what happens.
This is hardware problem, it happened to me too. You probably (like i did) at some point pressed and held power button really hard. I fixed it by opening phone and realigning power button contact plate. Fortunately, i did not break it so it was quick & easy fix.
Just open your phone, disconnect battery and buttons flex cable, remove tape from power button and realign plate a little to one side. I noticed that my power button did not react if i pressed it at bottom side (i heard mechanical click but screen did not turn on/off), at middle (normal press) and at top it reacted but most times it was like as if i pressed it twice really fast so screen turned on/off fast. So thats why i pushed plate a little to bottom where button did not react, now it works perfectly no matter how i push button - just like it did on first day when i bought this phone.