[USB-Problem] Can't recognize USB in any modes, even FASTBOOT. - Legend Q&A, Help & Troubleshooting

My friend's got a Legend with a USB malfunction (which I'm supposed to repair ). I've gone through all the threads and posts, and I couldn't find anyone which had precisely my problem.
When the phone's switched on and connected to via a USB cable, it starts charging, and the pop-up to select Charging, Mount as disk drive, Sync etc comes up.
But on the computer, whether I try USB debugging, or Mount disk drive, or the others, it shows the error "USB Device not recognized". I've installed HTC Sync, and am able to connect other phones without any problem.
I tried connecting the USB in fastboot, but it doesn't detect it either (FASTBOOT doesn't change to FASTBOOT USB).
I just wanna confirm with experts if this' a problem with the hardware (Got a sample here :http://forum.xda-developers.com/showpost.php?p=18420923&postcount=11) before I go to the service center.
Thanks

U might be using the wrong data cable. There are 2 different types, there is the old type that only has 4 connectors in the mini USB plug (phone end), the new ones have 5 connectors.
Another possibility is that the cable is simply just damaged.
I had the exact same issue with an external HDD that worked, then stopped then worked again then stopped, tried a new cable and worked without issue.
Sent from my legend using XDA

I'm leaning less to the hardware side.
I have had this problem before (not entirely identical) and after fruitless attempts in fixing I decided to reflash my rom and USB worked again.
Sent from my Legend

Thanks for the reply guys Had to replace the USB port connector PCB.
Just for the info, I was not able to re-flash the ROM since the phone was S-ON and bootloader locked and couldn't get FASTBOOT USB to work.

USB Version...
Hey guys, long time reader thought I'd contribute my frustration to hopefully help someone in a similar situation.
I spent a few days wondering why I couldn't get any of this to work no matter what cable I tried. For some reason, my HTC One X didn't like dealing with fastboot through my computer's USB 3.0 slot. When I finally tried a 2.0 slot on the same machine, everything went through just fine...
Cheers!

http://forum.xda-developers.com/showthread.php?t=751265 This should do the trick.

This threat will indeed do the trick and your USB connection will be back

Related

USB Sync Failure : Device Not Recognized/Malfunction

I seem to have a problem with my XDA II (Dopod 696). The device won't sync via USB, but it will sync via infrared. When i plug the USB cradle/cable in, the computer complains that "USB Device not Recognized" saying that one of the USB devices attached to this computer has malfunctioned, etc..
Now the problem is, this phone comes in Chinese software. If i have to active sync via BT normally it would be fine, but i need USB support to reflash in WWE ROM to the phone.
Or has someone come out with a total solution for flashing the phone via SD card already? I have tried the ROM 1.72 bootloader but it does not work at all. My bootloader is 1.02.
THe strange thing about this all is that when loaded into bootloader mode, the phone says Serial. When i plug in the cradle/cable, the phone can recognize the connection and it changes to USB. But it is still detected as a malfunctioning device on all 4 of my computers (WinXP x2 Win2k x2).
Help, somebody!
can't you put it in bootloader usb and then run an upgrade ?
M4io said:
can't you put it in bootloader usb and then run an upgrade ?
Click to expand...
Click to collapse
no..what kind of an upgrade would run on a undetected USB connection?
Even mttyl won't work.
So is a general SD-solution available yet? Or should I try by restoring a backup from another XDA II?
Anonymous said:
So is a general SD-solution available yet? Or should I try by restoring a backup from another XDA II?
Click to expand...
Click to collapse
Solved the problem..
Believe it or not, the connector on the bottom of the XDA II had actually had 4 pins twisted down...in particular the USBDATA+ and - pins clamped to ground (i think) thank goodness the device still works.
Managed to restore them to the original position with a blade, tweezers and a very nervous 20 minutes.
Have no idea what a replacement connector would have cost locally here. Probably another bomb (or as the "generic" solution goes.. Err, sir.. We need to replace your motherboard RUBBISH!

[Q] Vibrant to PC USB Connection Issue

Hi Community-
I'm having USB connection issues & was hoping for a little guidance.
Although I've read through multiple USB problem threads, I thought I'd start my own rather than hijack another member's thread.
In an effort to best help, I'll try to be thorough.
When I connect my Vibrant to PC, I get the "USB Device Not Recognized" and "Error Code 43" notifications & "Unknown Device" designation in Device Manager. Also, when I set updates to automatic, I get an "Drivers failed to install" notification (paraphrased).
I am running EDT's Project V with one of the Bullet 1.2/1.42 kernels. While I DO NOT believe the ROM or Kernel are causing issue, I will likely change both soon to confirm.
To solve the issue, I have attempted the following in USB Debugging and Mass Storage modes:
1. Plugged into 3 different PCs (2 running XP, 1 running W7).
a. Multiple usb ports in each.
2. Used 4 different micro USB cables (two are original Samsung cables).
3. Allowed windows to autdetect & install drivers (fails).
4. Installed 32 bit drivers & 64 bit drivers from multiple sources using the included setup files (uninstalled between).
5. Manually directed Windows to 32 bit and 64 bit drivers using Device Manager.
6. Attempted to connect to Kies Mini in Kies mode (uninstalled program after failure).
*As a side note, I successfully connected a Captivate & Fascinate (neither mine) to one of the PCs using one of the same Samsung cables I have tried.
*And another: I have not tried to connect the Vibrant recently, but have successfully connected the phone to multiple PCs in the past.
To this point, I have not tried:
1. Manually installing I9000 drivers.
2. Installing a new Froyo kernel and/or ROM.
3. Reverting to a previous Froyo nandroid that connected in the past.
4. Flashing an Eclair kernel then reverting to a stock Eclair nandroid.
Those will likely be the next steps, but if any users have had success using additional methods, any advice would be greatly appreciated.
Thanks!
Try this from Unlockr.com (was for HTC drivers but you can clear remaining Samsung drivers if any)
1. Download USBDeview
http://download.cnet.com/USBDeview/3000-2094_4-10614190.html
2. While the phone is still plugged in, open USBDeview and sort by manufacturer. Find all the Samsung drivers and delete them all.
3. Once all have been deleted, unplug the phone from the USB cable and plug it back in.
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
suchavibrantthang said:
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
Click to expand...
Click to collapse
Downloaded USBDeview from the provided link. Program confirmed that I have already deleted all Samsung drivers.
When I left program running and plugged Vibrant back in, I got:
1. Same error notification (device has malfunctioned).
2. Windows did not try to download drivers (despite permission in Windows Update).
3. USBDeview did not recognize that a USB device had been plugged in (checked "Display devices without drivers" under Options & refreshed).
Thanks for the reply & a new method to attempt though! Something's gotta work eventually.
"device has malfunctioned"
"Drivers failed to install" notification"
edit: just letting you know my experiences with those failure notices. for me it had nothing to do with drivers and such. it was faulty hardware.
Ive had this problem with one of my MS Bluetrak mouses. The USB dongle fried and burned and messed up one of my usb2.0 ports on my laptop, leaving me with only one. Might be your usb port in your phone that's malfunctioned. My two vibrants have loose connections now because of the way it pulled left or right while charging. so it's either your usb port on pc or the phone has a bent chip or massive dust...idk
sorry i cant help. another alternative is to replace your usb part on your phone.
suchavibrantthang said:
"device has malfunctioned"
"Drivers failed to install" notification"
phone has a bent chip or massive dust...idk
another alternative is to replace your usb part on your phone.
Click to expand...
Click to collapse
Yeah, looking that way, huh?
Anyway, thanks again.
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
mrlazyone said:
the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
Haha, tried my thickest cable for 15 min again just to see.
Unfortunately, I'm getting close to giving up.
So:
1. No smartphone for a while ... Boo!
2. Or no Odin ever ... Double boo!!
Sent from my SGH-T959 using XDA App
mrlazyone said:
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
THANK YOU!!!! I tried using my wife's cable and it did the trick! It sucks because I saw your comment a few days ago but it didn't register but this morning I am sleepless so decided to give it a shot again and voila!!! Thank you boss.
I have been working through this for a while as well. As far as I can tell, the problem is isolated to only my machine, even though there are a couple of different USB controllers within. Both cables I have and the CM7.1-nightly (various attempted) Vibrant I am using will connect to my laptop and my other desktop, but not to my Asus P8Z68-V Pro (either directly or through a hub, through the USB3 controller and USB3 + hub). I have also tried a separate stock Vibrant, same results. All I get on my uber-rig is charging
one thing that HAS worked (in a limited fashion) is using the hub built in to my Razer Tarantula keyboard, however its USB 1.1 and cant supply the proper voltage. So code 43 becomes code 10 (This Device Cannot Start [USB Hub Power Exceeded]), still no functionality.
fortunately my mobo has a built in bluetooth module and I can just push things around with that. slowly... Will be keeping an eye out for bios and chipset updates to see if they resolve, and in the future may try an add-in USB2 card

Need help pleae

Ok boys and girls, my pc had a short in the power supply. Now I get the, the usb device has malfunctioned and windows does not recognize it message. Tried on 3 different computers. And yes I do have the correct drivers installed. I wish it was that simple. I didn't know if there is a trick. the phone still charges from the computer,in fact I can still open the phones drives on the pc. The one thing I can't do is Odin. After calling support and having them send me the drivers based on my serial number, im certain I have the correct drivers. At this point I've been on Miui and Ics passion for 2 months. I can only flash back and forth nothing else will take. I will be grateful for any input, thank you
I even tried mobile Odin, it just says device not supported I assume it has something to do with it being 2.3.7 unsure.
I do not see how a short in the PSU would cause your problem. Maybe a bad USB port on your PC (eg. USB positive & negative backwards will kill a USB device plugged into it), but if the phone is charging while plugged into the PC USB and Odin isn't recognizing it, then try uninstalling Odin as well as the drivers and starting from a clean slate.
Sent from my SGH-T959 using xda premium
If the phone SD card can be mounted, it sounds like the hardware is ok. You could always try an sdb connection, or Heimdall from a Linux box.

Fastboot flash failure cannot use RSD Lite

So i have a motorola razr xt910 and i was running the jellywiz rom before this thing happened. So what i did was, boot into bmm recovery, restored cid, did a full wipe and immediately tried to flash the mokee rom. When it was done, i rebooted and got a FASTBOOT FLASH FAILURE. Later, i tried to use RSD lite to fastboot it back to europe ics but the com did not detect the phone. I tried lots of stuff
1. Tried another pc
2. Reinstalling the drivers
3. Tried different cables even the motorola OEM one
4. Spent money to replace the micro usb port on my phone
5. Factory resetting my phone a few times
6. I tried with my friend's razr on a pc with all the appropriate drivers, the pc could detect my friend's phone but not mine
But all of them did'nt work, it is still stuck in fastboot flash failure for 3 weeks now. Any solutions? Thanks in advance
http://forum.xda-developers.com/showthread.php?t=2431617
I had a very similar problem- the proper cable was necessary for my computer to recognize the phone. I uninstalled all of my USB drivers, and let windows reinstall them. This has helped with my SGS3 for recognizing the device. I used RSD 5.7, and having adequate power is imperative.
EDIT
When I say I reinstalled the drivers, I don't mean the Moto drivers. I uninstalled my USB device drivers in Control Panel> Device Manager, and then I reinstalled the motorola device manager, which reinstalled the motorola drivers. However, if your computer doesn't even recognize an unknown USB device connected, then it sounds like either A) a USB cable issue, or B) a USB A port issue.
LuckiestNut419 said:
http://forum.xda-developers.com/showthread.php?t=2431617
I had a very similar problem- the proper cable was necessary for my computer to recognize the phone. I uninstalled all of my USB drivers, and let windows reinstall them. This has helped with my SGS3 for recognizing the device. I used RSD 5.7, and having adequate power is imperative.
EDIT
When I say I reinstalled the drivers, I don't mean the Moto drivers. I uninstalled my USB device drivers in Control Panel> Device Manager, and then I reinstalled the motorola device manager, which reinstalled the motorola drivers. However, if your computer doesn't even recognize an unknown USB device connected, then it sounds like either A) a USB cable issue, or B) a USB A port issue.
Click to expand...
Click to collapse
Sorry for the late reply and thanks for trying to help. Okay so I tried what you said, I uninstalled the USB device drivers and let windows reinstall them rebooted my pc then reinstalled motorola device manager. When i plugged in my phone, the pc still did not detect it although i was using a motorola oem cable fresh from the box. It is definitely not a USB port issue as I tried pluggin in my mouse and omy thumbdrive into the other ports and it could detect them and install the drivers. So any solutions? I'm starting to miss her.
Do you have access to the fastboot menu at all? Any of the options, aside from AP fastboot? What is the battery status?
LuckiestNut419 said:
Do you have access to the fastboot menu at all? Any of the options, aside from AP fastboot? What is the battery status?
Click to expand...
Click to collapse
I have access to the fastboot menu all the options available and the battery is OK. Its just that when i plug it in to the pc it does not detect the phone.
Will the PC recognize the phone under any of the other boot options? (BP Tools, diag, BP SBF flash, Recovery, etc.) When I got to the point where my power source was adequate, and all I had trouble with was PC-Phone recognition, I purchased an OEM Moto charger from Verizon with a cable that said "factory data" on it. I wish I could be of more help, but that was the last step to fix my problem. It recognized immediately, and I successfully flashed. It sounds like you've covered all your bases on the PC end. Let us know if you find a solution!
LuckiestNut419 said:
Will the PC recognize the phone under any of the other boot options? (BP Tools, diag, BP SBF flash, Recovery, etc.) When I got to the point where my power source was adequate, and all I had trouble with was PC-Phone recognition, I purchased an OEM Moto charger from Verizon with a cable that said "factory data" on it. I wish I could be of more help, but that was the last step to fix my problem. It recognized immediately, and I successfully flashed. It sounds like you've covered all your bases on the PC end. Let us know if you find a solution!
Click to expand...
Click to collapse
Thanks for your concern. The pc did not detect the phone in an of the other options so the last resort is using that cable. Is it the same as the factory cable, can i make one myself cause i have a soldering iron at home. Or ordering one online would be better?
I would say go ahead and make one. Just beware, a lot of USB cables (most) have either rubber or hot glue molded around, so it is difficult to expose the contacts on the Micro B connection. There is a great tutorial by MotoCache1, located HERE, that will give you the rundown. It's worth a shot. My only concern is that the idea of the factory data cable is to trick the phone into thinking there is a good power source (without a battery/dead battery). I would think that finding the right USB cable would effectively solve your problem, but go for it, and let us know how it works. You can order the cable (if TeamBlackHat has them... or you can find one sold out of Cali on Ebay, I've heard), and that may be the ticket. Good luck.
LuckiestNut419 said:
I would say go ahead and make one. Just beware, a lot of USB cables (most) have either rubber or hot glue molded around, so it is difficult to expose the contacts on the Micro B connection. There is a great tutorial by MotoCache1, located HERE, that will give you the rundown. It's worth a shot. My only concern is that the idea of the factory data cable is to trick the phone into thinking there is a good power source (without a battery/dead battery). I would think that finding the right USB cable would effectively solve your problem, but go for it, and let us know how it works. You can order the cable (if TeamBlackHat has them... or you can find one sold out of Cali on Ebay, I've heard), and that may be the ticket. Good luck.
Click to expand...
Click to collapse
Thanks for the tip. I will give it a shot when I have the time. However I was wondering why my phone would run into such a problem. Before that when i flashed roms and soft bricked it, i could still recover it using rsd lite and fastboot files. Secondly, my usb cable was woking fine until just before i landed into this mess. The phone could not be detected by the pc in usb storage mode so i resorted to using google drive instead of actually solving the problem.
By the way, could i have the model number of the motorola oem factory data cable you bought. I dont live in the US so i may need to buy it from another shop. Thanks!
You may very well have a hardware problem, if you were having connection problems before the fastboot errors. Could be the contacts on the micro female in your phone. It sounds like you definitely have a data transfer problem if you couldn't mount for mass storage.
The only number I could locate is SKN6430A.
Sent from my XT912 using xda app-developers app
LuckiestNut419 said:
You may very well have a hardware problem, if you were having connection problems before the fastboot errors. Could be the contacts on the micro female in your phone. It sounds like you definitely have a data transfer problem if you couldn't mount for mass storage.
The only number I could locate is SKN6430A.
Sent from my XT912 using xda app-developers app
Click to expand...
Click to collapse
I already replaced the micro usb port on my phone after i bricked it but it still did not work. How to solve a data transfer problem? Thanks.
Appropriate USB cable, unfortunately. Motorolas are very picky. Even if you weren't having problems with a particular cable before, like me (fastboot flash would start, but not finish, first time I encountered a problem), the right cable solved my it. OEM Motorola data cable.
Sent from my XT912
LuckiestNut419 said:
Appropriate USB cable, unfortunately. Motorolas are very picky. Even if you weren't having problems with a particular cable before, like me (fastboot flash would start, but not finish, first time I encountered a problem), the right cable solved my it. OEM Motorola data cable.
Sent from my XT912
Click to expand...
Click to collapse
Okay I guess it all goes down to the cable. I've got a SKN6378A from motorola but it doesn't work. So what is the appropriate cable i should get or should i just send my phone to the motorola service centre and ask them to help me solve it?
I'm certain they can diagnose the problem, though I couldn't say for certain what the cost would be. You may have better luck purchasing a used phone on eBay. I can understand your frustration, to an extent, though you're problem is turning out to be more complicated than mine! Motorola tech support may also be able to help, remotely.
But But Were
LuckiestNut419 said:
I'm certain they can diagnose the problem, though I couldn't say for certain what the cost would be. You may have better luck purchasing a used phone on eBay. I can understand your frustration, to an extent, though you're problem is turning out to be more complicated than mine! Motorola tech support may also be able to help, remotely.
Click to expand...
Click to collapse
Hey I Know You Said You Already Tried Using A Different Computer But Were They Different Operating Systems? I Had A Similar Problem RSDlite Wouldn't Recognize My Phone On Windows 8 But Connected Just Fine On Windows 7.
fastboot not detected
while the PC recognize the phone under any of the other boot options BP, Tools, diag (here the phone goes black), BP SBF flash, Recovery, why the fastboot is not recognized? im on a xt910, i have no system.. and i remember that previosly, he wasnt able to be recognized even as an mass storage... so weird.. then i messed up, and i cant do nothing because all the do able thing is via fastboot.. is there any chance to do something via recovery stock without getting operation aborted?.. oh, another hint, i mess a little with the entry of the female usb on the xt910, and now i have an "unknown device" maybe is broken.. and if i disarm it, and i cut a cable, and green and white should be data, maybe ill be able to flash something via rsd.. damn is so weird that the bp is recognized in rsd but fasboot not.. and i cant buy nothing, i just have a knife, two cables(i cutted one to put the negative positive directly to the battery) and wi fi. thanks in advances, and yes i know that is an old thread, but i dont know what else to do. /And sorry for my english, i dont speak it.

PC does not detect Xiaomi Redmi Note 4 (even on TWRP)

Hello
I made a thread on reddit in the subreddit of my ROM (/r/LineageOS/comments/cccbtu/pc_does_not_detect_xiaomi_redmi_note_4/) regarding my issue and they recommended that I come here (I hope that's the right place.)
In summary, the notification that usually shows when I plug in my phone, to change the USB configuration from charging to MTP, does not show.
I've tried everything I can think of (different ports, PCs, cables, etc.) and nothing seems to help.
"adb devices" shows no devices both on normal boot and TWRP. The only thing the cable does is charge.
I'd be very happy to fix it.
Thank you!
First it's a software issue so the hardware is fine
Second i suggest getting an sd card with the official stock rom on it (version 10.1.1.0) to fix the reading error since it can't be readed even on twrp
If the problem still presists
I suggest to change the cable or the phone socket
Try another cable then see

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