Does anyone have a box from their EVO LTE that they'd be willing to sell? Sprint won't take my phone back without the box; I'd pay dearly to have it super quick (to stay within 14 day window)...
Sent via Tapatalk on my Deck's Reloaded E4G
1st question is, what happened to your box?
2nd, exactly how much is "dearly"? I'd be willing to sell my box.
Sent from my EVO using Tapatalk 2
Well now you know not to throw out boxes for electronics. Wouldn't there be a mismatch in the numbers on the bottom of the box to the phone, they would see that your phone doesn't match the box
.torrented said:
Wouldn't there be a mismatch in the numbers on the bottom of the box to the phone, they would see that your phone doesn't match the box
Click to expand...
Click to collapse
THIS
Sent from my SPH-D700 using XDA
.torrented said:
Well now you know not to throw out boxes for electronics. Wouldn't there be a mismatch in the numbers on the bottom of the box to the phone, they would see that your phone doesn't match the box
Click to expand...
Click to collapse
There has been reports of mismatched MEIDs between phones and packaging, can blame HTC for it.
Kisakuku said:
There has been reports of mismatched MEIDs between phones and packaging, can blame HTC for it.
Click to expand...
Click to collapse
This happened to me. Had switch esns to the wrong one on the box which happened to be someone else's and someone else to mine and I spent a long time on the phone convincing them i didn't steal it lol.
Someone at HTC messed up.
Sent from my Transformer Prime TF201 using XDA
Well, let this be my lesson. Keep the box until you are stuck with it! Damn... I didn't even think of that ESN stuff. Good call internet! I am just so disgusted with Sprint (and pretty much every other carrier in this black hole of cellular service),I didn't think the new EVO was worth getting roped into another 2 years... All of the other major players suck around here, from what I hear, so I guess I'll ride it out.
Thanks for the thought though!
Sent via Tapatalk on my Deck's Reloaded E4G
Come on, cell phone boxes are so small anyways. I always keep 'em along with all the documentation. Makes selling the phone easier too.
I simply don't have the space, or the patience, to store empty boxes. I can't recall the last time I sold something. Hell, when I bought a new truck, I gave the old one away. I make too much to worry about the hassle of selling something for a few bucks. Of course, my tune will change now, with the stakes being a little higher on this deal... I was going to go back to using my OG EVO, but if I am stuck with this one,I might as well use it. Lesson learned.
Sent via Tapatalk on my Deck's Reloaded E4G
50$ and you can have mine. Let me know and I will give you my paypal address. Now before you go off on how nuts I am to ask for 50$ for an empty box remember one thing. Sometimes lessons are not cheap.
ill sell mine for 45. but when sprint sends back your phone ull have to ship it back to me
Psh! $50? That's not a bad deal at all, considering the possibility of being out $200 for the phone and another possible $350 if I raged and terminated the contract early. Right now, the big problem is being stuck for another two years (and being in a rural area, upgrades are unlikely; I didn't buy the phone for LTE, we will never get it, but 3g speed over 35k down would be nice...).
I guess I hoped that, with a new flagship launch, they would do some upgrades, but that would be wrong. At the very least,I hoped that, by running the stock Sense ROM,I could edit the EPST, and get rid of the Sprint proxies for better speed, like the OG EVO, but that's not working so well...
Let me call Sprint and ask about the ESN on the box; that may be the only prickly part...
Sent via Tapatalk on my Deck's Reloaded E4G
flex360 said:
ill sell mine for 45. but when sprint sends back your phone ull have to ship it back to me
Click to expand...
Click to collapse
ESN business aside, wouldn't they keep the box when I returned the phone? I've never returned a phone so I'm not sure how that works...
Sent via Tapatalk on my Deck's Reloaded E4G
vwgtiturbo said:
Well, let this be my lesson. Keep the box until you are stuck with it! Damn... I didn't even think of that ESN stuff. Good call internet! I am just so disgusted with Sprint (and pretty much every other carrier in this black hole of cellular service),I didn't think the new EVO was worth getting roped into another 2 years... All of the other major players suck around here, from what I hear, so I guess I'll ride it out.
Thanks for the thought though!
Sent via Tapatalk on my Deck's Reloaded E4G
Click to expand...
Click to collapse
If you make so much money, what's the big deal in being under contract.
I never get why people make such a big deal about contracts.
Just pay the termination fee if you want leave and you might never leave.
Usually there is a way to wiggle out.
If you want another phone before contract is up buy it off contract or buy out contract. You make enough money.
I make pretty good money, but I keep my boxes on electronics.
You can on average get a new phone every year for about $100 by always selling old one and using discount every other year.
In this case, money isn't the only issue. I just didn't want to be stuck for another 2 years with **** service (hoped things would get better, but now realize that this is how Sprint keeps customers; it isn't the network or the pricing, it's the phones). The other carriers around here have garbage phones and may or may not have better service. Paying the ETF isn't a big deal in and of itself, BUT paying the ETF to try another provider is a gamble in this rural-ish area. I may end up doing that, being 550 out in the process between the phone and the ETF (not even taking into account the cost of the 'gamble phone') only to find that the others are just as bad...
Sent via Tapatalk on my Deck's Reloaded E4G
vwgtiturbo said:
In this case, money isn't the only issue. I just didn't want to be stuck for another 2 years with **** service (hoped things would get better, but now realize that this is how Sprint keeps customers; it isn't the network or the pricing, it's the phones). The other carriers around here have garbage phones and may or may not have better service. Paying the ETF isn't a big deal in and of itself, BUT paying the ETF to try another provider is a gamble in this rural-ish area. I may end up doing that, being 550 out in the process between the phone and the ETF (not even taking into account the cost of the 'gamble phone') only to find that the others are just as bad...
Sent via Tapatalk on my Deck's Reloaded E4G
Click to expand...
Click to collapse
You don't dump the old provider until you find a better one.
You said they all stink.
There is no such think as being LOCKed into contract. It's silly. You lose a prorated discount of the phone you have in your hand.
The phone itself will more than cover ETF almost at anytime. But you do have to get off your butt and sell it and not toss it in a the attic. If your that casual about that much work for that much money the ETF should be of no concern.
Send me payment for shipping and 20 for the box.
Sent from my EVO using XDA
Related
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
tekhna said:
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
Click to expand...
Click to collapse
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
anothen said:
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
Click to expand...
Click to collapse
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
tekhna said:
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
Click to expand...
Click to collapse
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
Click to expand...
Click to collapse
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
Click to expand...
Click to collapse
rumored HTC fireball is CDMA and modeled ADR6410 which would be a successor to the Thunderbolt. If it's quad-core and coming in the next 4-6 months it may be the way to go...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Click to expand...
Click to collapse
I was only able to because a CS agent ****ed up. Or, rather, did their job, and Verizon claimed they ****ed up, and so I appealed to a higher power.
A Verizon CS promised me a Rezound as a replacement, said it was in the mail, blah blah blah. I called a few hours later when I realized I wasn't sure if had included a battery and back in the package. The nice lady I talked to saw the order for the Rezound and no order for a battery and a backplate. So she ordered that and sent it to me.
Two days later I get two packages. One with the Rezound battery backplate and battery, and one with a Thunderbolt. One of those wtf moments. So I called in, asked what happened, and after hours on the phone they finally determined that the original CS agent was not authorized to give me a Rezound, and so the order had been cancelled, and they just sent me another Thunderbolt, all without telling me. All the while they gave me at least three or four different reasons, the first being that they had never ordered me a Rezound in the first place. So I asked the obvious question of, so why did I get a Rezound battery and backplate?
In the end they wouldn't budge. Only a Thunderbolt for me. No Rezound possible, despite them promising one to me.
I was kinda pissed, so I wrote executive CS an email detailing the situation. They called me, sorted the story out, and shipped me a Rezound.
I think the only reason I got a Rezound was because of their enormous series of ****ups. Without that they probably would have given me the same brush off they gave you. Well, they tried to give it to me. I'm not sure you'll have any luck--my situation was pretty particular.
Ironically I have a very similar issue. The customer service rep lied to me and said there is no other 4G HTC that is any better than mine so my option was to downgrade to a 3G HTC or take another Thunderbolt. I said "what about the rezound?". He told me the screen size was bigger on the Rezound so that is not possible. I responded by correcting him about the size. He said, "Ok fine, I will try to ship you the Rezound and you may have it by Tuesday but it will probably get denied. I will call you tomorrow if that happens". Sure enough, I was on the phone with his supervisor the next day because he never called me (shocker). They basically told me to pound sand in nice words. Eh whatever...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Click to expand...
Click to collapse
That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
feralicious said:
That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
Click to expand...
Click to collapse
I'm able to cancel in June... Verizon allows you to upgrade 4 months ahead of contract renewal.
It probably depends on your usage habits. My wife has a year left with the TB, but it's a great phone for her. The Rezound screen and camera are leaps and bounds better, but the battery life and overheating issues make me hesitant to say its a substantially better device.
If you are a power user who will really appreciate the screen and speed, upgrade. Otherwise wait for the next batch of phones that we're sure to see late summer or so. May as well stay on the cutting edge if you have the option!
tekhna said:
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
Click to expand...
Click to collapse
Don't take this as a wiseass commnent or anything but...Doesn't the Rezound have GSM hardware? When (other than the iPhone) has a manufacturer retrofitted a phone to work on Verizon?
From my experience and other's, they will pretty much only bulge ONLY if you are still a year or so ahead from the contract being done. People where able to upgrade from a Droid Charge to other 4G devices, same with the Bionic. Im getting my wife her 3rd Droid Charge replacement, it keeps dropping 4G like there's no tomorrow whereas my Rezound is perfectly fine. One more complaint and they guranteed me a different 4G phone.
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
anothen said:
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I agree, I do have a feeling the Rezound will stay the best HTC phone on Verizon until the summer and even then still stay relevant.
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
EmerikL said:
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
Click to expand...
Click to collapse
Agreed! But I don't mind the price drop! Lol
Sent from my ADR6400L using XDA App
anothen said:
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
Click to expand...
Click to collapse
Dual core = not necessary Quad core = derp derp derp derp derp.
I've received a replacement for a lost Evo 3D. The replacement is an E4GT.
I then found the lost phone.
Question is, can I send Asurion the previously-lost Evo 3D in the return envelope? It has a funky screen (though I think it's the mainboard, as about 20% of the time when powering on the screen, it's heavily flickering/artifacting) and I'd really rather have the E4GT.
Keep both, use 1 for spare as long as u have not had to pay for the replacement
Sent from my HTC EVO 3D X515m using xda premium
You can send it back, however as you claimed it as lost they will lost likely not expect a return as that's what your paying for.
However I would expect that the IMEI on that phone (or whatever Sprint tracks) will be blacklisted after that. I think you could still use it on Boost/etc though, not sure on that though.
ssmercurys said:
You can send it back, however as you claimed it as lost they will lost likely not expect a return as that's what your paying for.
However I would expect that the IMEI on that phone (or whatever Sprint tracks) will be blacklisted after that. I think you could still use it on Boost/etc though, not sure on that though.
Click to expand...
Click to collapse
If your other phone was reported lost/stolen and a replacement issued, the IMEI will be blocked on the lost phone. Sprint rarely if ever unblocks a reported lost phone. You can flash it to some other carrier as mercury said, that is about the options.
Actually, the "contract" you sign with Asurion when you make a claim says that the lost phone IS property of Asurion, and if it is ever found, you are to return it to them. Contact them to get a return envelope. As stated above, the ESN will be blocked, so you can't activate it anyway.
Or, if you are dishonest, you could sell it for parts on eBay to make back some of your deductible. Not that I would personally.
Sent from my PG86100
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Yea, I was wondering what a E4GT is???
eXplicit815 said:
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Click to expand...
Click to collapse
No, the Epic 4G Touch
Guess I could have said Galaxy S2
eXplicit815 said:
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Click to expand...
Click to collapse
I believe he means the Epic 4g. And I hear you on the refurbs. My original evo got replaced with 5 different refurbs, all had major defects. They finally got my a new 3d and no problems so far.
Jed Dignazio said:
Yea, I was wondering what a E4GT is???
Click to expand...
Click to collapse
Epic 4g touch
Sent from my EVO 4G using XDA
evo4gnoob said:
Epic 4g touch
Sent from my EVO 4G using XDA
Click to expand...
Click to collapse
Hmm, Im thinking mine is broken all of a sudden...
Jed Dignazio said:
Hmm, Im thinking mine is broken all of a sudden...
Click to expand...
Click to collapse
I was happy, I was getting sick of the 3D's crappy screen with the almost non-existent viewing angle.
Oh, I feel stupid now...
I found confirmation that you ARE supposed to turn in your lost phone, if you find it. This is written on the paper that comes with the replacements:
"Found or recovered equipment replaced by Asurion is the property of the insurance program and must be returned and can not be reactivated."
I don't think anything has changed in two years, but a while back I lost my blackberry bold 9700, got a replacement through insurance, found my old one, both worked, but ended up selling both through ebay. As far as I know they only block ESN numbers through CDMA providers. I have never heard someone buy a GSM phone and have it not be able to be activated.
My question is, has there been any change to this since 2010? Or is it different from iPhones/Androids? It seems to me, A) Insurion gets their monthly payment, and the deductible, so they get all their money, so chances are they don't really care. and B) if someone buys the "lost/stolen" phone, now they have to sign up for a contract with the carier, which gets them more money, so they probably don't care either.
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
Sorry for an accident? I guess? Regardless of the fact that I've been paying full TEP for almost 2 years and $100 for the new phone?
Even the people that are actually filing fraudulent claims, they're really not hurting anyone except POSSIBLY themselves. These insurance companies aren't exactly going bankrupt. It's like grocery stores, they budget for shoplifting. Shoplifting isn't right, but it isn't hurting the store or the other customers. Same thing with insurance.
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
I know I'm feeding the troll, but:
This is exactly what the insurance companies want you to think. Maybe living in Florida has influenced my perspective, but they always claim poverty from fraud or nonexistent hurricanes while paying out less than half of premiums in claims.
Plus, it would cost more to sue than just ignoring it since the wholesale cost is less than the deductible plus monthly premiums.
Sent from my PG86100
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
Ruin insurance companies??? LOL Yea paying $8 a month for years and then charging $100 deductible for a refurbished phone that you could get for $120 is HARDLY losing money for the insurance companies. I guess your an exception to everyone else that happens to lose a phone or the phone malfunctions.
What WOULD ruin insurance companies would be if everybody was perfect like you and nobody lost their phones and their phones never broke! Then we wouldnt need insurance in the first place.
Guys and girls today I got cheated by T-Mobile Last week I was riding my motorcycle and my phone fell out of my pocket so I got a warranty replacement phone trough Asurion for 130 bucks. It's not too much for a new device but here comes the messed up part. I get the device and it would constantly drop signal or do random reboots with no connection at all for the next half hour and crap like that. So I went to T-Mobile and told them about my issues and they gave me a new sim card so I was like ok that will fix it but no it kept doing the same stuff. I went to T-Mobile again and they gave me another sim card and told me to contact HTC about a new back cover since it might be the antena causing all the issues. I did that got the new cover and nothing same crap all over again so I got pissed off and called T-Mobile and they agreed to exchange my phone but since the amaze is currently out of stock they offered me 2 choices: HTC sensation and Samsung exhibit 2. I wount even comment on the exhibit since its not even remotely close to any type of phone that came out at the time of the amaze even stationary phones have better statistics than that crap. For the sensation yes ok that's a great phone I had before I paid 280 bucks for my amaze. So I *****ed at them for 30 more mins and the agreed to add the Samsung galaxy s2 ****rocket to the list. Anything else was "too much of an upgrade" to be aledgeble. So I had 0 chance of getting anything good. At the end I agreed to have the galaxy and I feel really cheated. I was told to call the retention center by a friend of mine. Do you guys think that it would have an impact at the situation and what would you do?
Sent from my HTC_Amaze_4G using XDA
Call back again and ***** some more. It's your device...they, as a corporate company, should have it available. I know there are stores that carry it so its just retarded that they won't give you a brand new one.
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It's Better To Fail At Originality
Than To Succeed In Imitation.
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getrdy said:
Guys and girls today I got cheated by T-Mobile Last week I was riding my motorcycle and my phone fell out of my pocket so I got a warranty replacement phone trough Asurion for 130 bucks. It's not too much for a new device but here comes the messed up part. I get the device and it would constantly drop signal or do random reboots with no connection at all for the next half hour and crap like that. So I went to T-Mobile and told them about my issues and they gave me a new sim card so I was like ok that will fix it but no it kept doing the same stuff. I went to T-Mobile again and they gave me another sim card and told me to contact HTC about a new back cover since it might be the antena causing all the issues. I did that got the new cover and nothing same crap all over again so I got pissed off and called T-Mobile and they agreed to exchange my phone but since the amaze is currently out of stock they offered me 2 choices: HTC sensation and Samsung exhibit 2. I wount even comment on the exhibit since its not even remotely close to any type of phone that came out at the time of the amaze even stationary phones have better statistics than that crap. For the sensation yes ok that's a great phone I had before I paid 280 bucks for my amaze. So I *****ed at them for 30 more mins and the agreed to add the Samsung galaxy s2 ****rocket to the list. Anything else was "too much of an upgrade" to be aledgeble. So I had 0 chance of getting anything good. At the end I agreed to have the galaxy and I feel really cheated. I was told to call the retention center by a friend of mine. Do you guys think that it would have an impact at the situation and what would you do?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If they were kind enough to offer you the galaxy s2 then, consider yourself lucky. This is out of there control and retention usually doesnt make offers to get you a different model that isn't already offer as an exchange. I know because I do rentention, sorry to hear you had that kind of luck with everything, its a tough situation I can't comment on the reason T-Mobile doesn't have the amaze in stock but a lot of people were affected expecting a new amaze or exchange just last week it was instock because I was gonna get one exchanged but they must be really running low.
Sent from my HTC_Amaze_4G using Tapatalk 2
getrdy said:
Guys and girls today I got cheated by T-Mobile Last week I was riding my motorcycle and my phone fell out of my pocket so I got a warranty replacement phone trough Asurion for 130 bucks. It's not too much for a new device but here comes the messed up part. I get the device and it would constantly drop signal or do random reboots with no connection at all for the next half hour and crap like that. So I went to T-Mobile and told them about my issues and they gave me a new sim card so I was like ok that will fix it but no it kept doing the same stuff. I went to T-Mobile again and they gave me another sim card and told me to contact HTC about a new back cover since it might be the antena causing all the issues. I did that got the new cover and nothing same crap all over again so I got pissed off and called T-Mobile and they agreed to exchange my phone but since the amaze is currently out of stock they offered me 2 choices: HTC sensation and Samsung exhibit 2. I wount even comment on the exhibit since its not even remotely close to any type of phone that came out at the time of the amaze even stationary phones have better statistics than that crap. For the sensation yes ok that's a great phone I had before I paid 280 bucks for my amaze. So I *****ed at them for 30 more mins and the agreed to add the Samsung galaxy s2 ****rocket to the list. Anything else was "too much of an upgrade" to be aledgeble. So I had 0 chance of getting anything good. At the end I agreed to have the galaxy and I feel really cheated. I was told to call the retention center by a friend of mine. Do you guys think that it would have an impact at the situation and what would you do?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Don't get me wrong when I start off like this, because I AM here to help and I do completely understand how you feel but, the subject line of this is inappropriate. It's not t mobiles fault
A)there's a shortage of amazes that is completely beyond t mobile's control
B) the invoice cost of the amaze is currently $450, so offering you a phone that still carries a $600 invoice cost (still sucks because its not an amaze, cant blame you for not wanting the S2 but) ain't an unfair exchange
And C) if there's anyone to blame, its presumably apple for the customs holdup of HTC product that recently happened and is almost certainly at least a major contributer in the current Amaze inventory issue.
However... that being said. Since you accepted the order for the galaxy s 2, I'm not certain retention can help you. It did not however effect your contract in any way. I'd say once you actually receive your s2, and if you are in all fact not that happy with it, call them (dial 611 and say "cancel service'' when the automated system asks how it can help) and explain the situation. Tell them you're a diehard HTC fan and hate the S2 and that youre strongly leaning towards an Evo 4gLTE or One X and see what happens. If your contract date is indeed close to coming up, they may still offer you a bargained price on a One S, (assuming amaze inventory is still depleted then, otherwise they might be able to send you another amaze at that point).
That's all i can really say about that. Don't blame you for being upset in the least. It sucks for everyone right now. Wish I had amazes to sell for dirt cheap at my work still but they're all gone =)
sent from my Turellular Amaze 4g using xda premium
You can always go to the marketplace and trade with someone for the amaze.
Sent from my HTC_Amaze_4G
Xcor3 said:
You can always go to the marketplace and trade with someone for the amaze.
Sent from my HTC_Amaze_4G
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Click to collapse
Someone would easily trade a galaxy s2 for an amaze so that is always an option.
Sent from my HTC_Amaze_4G using Tapatalk 2
Double0EK said:
Call back again and ***** some more. It's your device...they, as a corporate company, should have it available. I know there are stores that carry it so its just retarded that they won't give you a brand new one.
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It's Better To Fail At Originality
Than To Succeed In Imitation.
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It's not retarded... just because there are some stores that still have the amaze (which are few and far between if you're in a major city) doesn't mean that someone over the phone in a completely different department that runs off of completely different inventory would magically have access to a retail store's inventory. They could try calling every store in the customer's area to find one. Id say that'd be reasonable and logical given the circumstances... But even then, the retail manager would have to do a $450 override which goes against the store's ability to help other customers with issues actually related to the retail channel. Sucky situation for sure.
No offense intendex, just education is all. There is a lack of inventory on the amaze. The only ones with access are the stores lucky enough to not have sold out their inventory yet.
sent from my Turellular Amaze 4g using xda premium
Double0EK said:
Call back again and ***** some more. It's your device...they, as a corporate company, should have it available. I know there are stores that carry it so its just retarded that they won't give you a brand new one.
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It's Better To Fail At Originality
Than To Succeed In Imitation.
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Calling to complain to put it in "better" words is a great way to get shut down and get crappy asistance with no solutions. The customer service people could easily just shut down and go by policy and op would get no help. Since he got a gs2 then he obviously got someone willing to help but that attitude gets people no help. To address your post while ridiculous as it is, stores carry devices for sale not for exchange and T-Mobile won't take the loss on a new unit when it should be exchanged with a refurb as per the warranty, most stores are short on them as it is, unfortunately T-Mobile can't help the reasons they can't sell the amaze at the moment and customer care has a lot of things at there disposal to try and do for op but the store will make a decision following managers orders so getting one at a store is gonna he more difficult then over the phone.
Sent from my HTC_Amaze_4G using Tapatalk 2
Last time I had issues with my mt4g (my third one in a year was breaking, so I was calling to get a fourth replacement sent out) I went straight to retention and got a new mt4g sent out as a replacement but the rep was kind of a know-it-all jerk so I called back and somehow got upgraded the amaze for free(I gave the mt4g to my brother, ha). I was just nice to them and told them I wasn't happy with all the exchanges.
I was honestly shocked when they offered the amaze, but I think it was cuz I was extremely polite and kept saying I love TMobile and HTC but I wasn't happy. And prob that I've been with them for almost 15 years...haha. Anyways, I say give it a shot.
Sent from my HTC_Amaze_4G using Tapatalk 2 Beta-6
eliasadrian said:
Last time I had issues with my mt4g (my third one in a year was breaking, so I was calling to get a fourth replacement sent out) I went straight to retention and got a new mt4g sent out as a replacement but the rep was kind of a know-it-all jerk so I called back and somehow got upgraded the amaze for free(I gave the mt4g to my brother, ha). I was just nice to them and told them I wasn't happy with all the exchanges.
I was honestly shocked when they offered the amaze, but I think it was cuz I was extremely polite and kept saying I love TMobile and HTC but I wasn't happy. And prob that I've been with them for almost 15 years...haha. Anyways, I say give it a shot.
Sent from my HTC_Amaze_4G using Tapatalk 2 Beta-6
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I got my Amaze in exchange for a faulty G2 =)
sent from my Turellular Amaze 4g using xda premium
I have manners when I speak to customer service. And I think everyone should. I just believe there is something more that a major corporation can do. I don't literally mean go in there guns blazing. Just go with a high concern and tell them you don't want any of those phones offered. You paid for the Amaze. Offered a Warranty. Opted to have Insurance. Pay for services. Why would you have to settle for something you don't want? That's all. Just my opinion.
I had other things on my mind but I edited it and decided not to post it.
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It's Better To Fail At Originality
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I wasn't disrespectful in any way during the call but I was really upset. Given the fact that I spent quite a lot of my personal time dealing with the faulty device they gave me they still made me pay 20$ for them to ship me the galaxy s2. I do understand that I'm talkin to people doing their job on the other end but they have to understand that I'm giving them my hard earned money and when they put me in a position like this ill just find some1 else to give it to. I don't think that ill be renewing my contract with them.
Sent from my HTC_Amaze_4G using XDA
getrdy said:
I wasn't disrespectful in any way during the call but I was really upset. Given the fact that I spent quite a lot of my personal time dealing with the faulty device they gave me they still made me pay 20$ for them to ship me the galaxy s2. I do understand that I'm talkin to people doing their job on the other end but they have to understand that I'm giving them my hard earned money and when they put me in a position like this ill just find some1 else to give it to. I don't think that ill be renewing my contract with them.
Sent from my HTC_Amaze_4G using XDA
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$20 is a lot easier to swallow than the $50 charged by verizon in some cases.
Besides... If you're paying $4.79 a month for insurance only you might as well get the full $7.99 package that gives your (very expensive) smartphone a lifetime warranty and makes shipments for warranty exchanges $5 and delivered over night rather than $20 for 7 business days. That's a mere 10.6 cent difference per day. Even if you had no protection at all that's still only a .26 cent per day difference. Sometimes you get the level of service you're willing to pay for
sent from my Turellular Amaze 4g using xda premium
Just trade it if you want an amaze so much. Sure someone locally has one and wants an s2.
Dark Nightmare said:
Just trade it if you want an amaze so much. Sure someone locally has one and wants an s2.
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Click to collapse
I'll probablydo that once I get the device
Sent from my HTC_Amaze_4G using XDA
I wouldn't settle for those terms, none of those phones are comparable replacements, and they aren't limited by just their last invoice value - here is how I get s*%t done.
First, the only phone comparable is the HTC one x. Hardware wise it IS the only comparable phone. You can be nice and respectful while still explaining that this is NOT a fair trade. Just tell them that your insurance was able to provide you with a replacement, even if it is faulty, tmobile should be able to offer you the same phone or something that compares HARDWARE wise. Mention that you still don't like that the HTC one doesn't have a removable battery or external SD, but you'd be willing to take that rather than an amaze if they don't have it. Sound like you are reluctantly willing, not super excited and scamming them.
Here is the secret! The lowest tiers of all forms of customer support simply CANNOT do some things - but their boss can. Or their bosses boss. You aren't trying to get the guy on the bottom in trouble, you are "escalating the issue". One of the people as you go up the ranks will want to help you, especially if you say things like "I have been a customer for xx years", "most of my family is with TMO because I recommended you, so I'd like to know you'll make this right", and "if you were in this position you'd want a GOOD replacement, right? I mean I spent $600 on this phone and they are offering me blah blah.."
You aren't trying to be argumentative, you're trying to get what you deserve. You bought a $600 phone, spent at least $10 per month for insurance since then, and you want a phone at LEAST as good as what you had considering how much you've invested - and you DID bring all your friends and family to TMO, if you switch perhaps they will too? How much will NOT giving you a phone potentially effect their future profits? If your family leaves tmo, their friends leave tmo, THEIR friends.. some one higher on the food chain will see that an extra $100 loss is worth potentially saving years of thousands in profits - their boss will approve. It is what they do. If they fix your problem they know you will tell everyone you know how great tmobile is, how great they treat you as a customer.. if they do it make sure to thank them, tell them you understand the guys below them are just doing their job.. be thankful.
I've destroyed macbooks and gotten replacements with better specs(it took getting escalated to the assistant vice-president of marketing), I've genuinely made a lot of mistakes that are my fault.. but if they want your FUTURE business, they will do you right and overlook things. Someone will, you just have to put in the time/effort - if it is worth it to you.
And if you do settle then what about any accessories that was purchased? Are they willing to compensate you for those? The Amaze hasn't even been out for a year and its not a supported device? You buy a phone expecting to use it for at least a year. It's hasn't even been around that long.
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It's Better To Fail At Originality
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Shouldn't you be dealing with Asurion since they are the ones who did the original warranty replacement and gave you a defective unit? They almost certainly have more refurbs available so they should be able to send you another Amaze. Yes, it will be another refurb, which sucks, but that seems like what you want more than the S2.
Rob
Your insurance should replace the phone BTW.
You had to complain to get a gs2?
They offered it to me yesterday as an exchange upfront.
Spec wise it IS a comparable replacement. They have the same exact insides. Only real difference is the camera on the amaze is a lil better and the screens. Its just not your kinda phone. You want what you want
Be lucky they offered that though. There not going to offer you a ONE S lets say, cuz its brand new.
I do agree though, they should have more amaze's to give out and its BS that they dont, BUT if they only had one phone to offer, that would be the one I would expect because at least it has teh same specs and is not a downgrade, SPEC wise.
ITALIANNYC said:
Your insurance should replace the phone BTW.
You had to complain to get a gs2?
They offered it to me yesterday as an exchange upfront.
Spec wise it IS a comparable replacement. Its just not your kinda phone.
Be lucky they offered that though. There not going to offer you a ONE S lets say, cuz its brand new.
Click to expand...
Click to collapse
You'd be surprised what is possible when you continue to persist when others quit.. truly anything is possible when you want something bad enough.
Sent from my HTC_Amaze_4G using XDA
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
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Click to collapse
just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
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Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
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Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
Click to expand...
Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
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There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
Click to expand...
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I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
I bought this phone in June because my original Evo 4G stopped working on me. After a month I decided I wanted to move on to Verizon as Sprint didn't/doesn't have LTE in my area.
I assumed I'd be able to sell the phone in order to pay my ETF. I read online that it was possible. I then contacted Sprint to see if this was true and they informed me that it was not and that if I would like to sell my device I'd have to pay my balance which has grown a bit since ending my contract.
All that being said, the point of this thread is that now I have a mint condition phone sitting in the box on my desk. (This is not a classified post)
My whole point is, what options do you think I have at this time? Sprint says I can't sell it without paying my huge balance, I've already purchased a GS3 on Verizon so I don't exactly need this thing. I hate to let it sit in it's box doing nothing as it is a very nice device... and I'm definitely not giving it away
What would you do with it?
The sad thing is, I'm always wishing the camera application on my GS3 was as awesome as the one on the Evo. I really like the Evo 4G LTE but I couldn't live with 3G anymore.
I can't use is as a PMP because my GS3 handles that duty just fine...
Don't mind my babbling rant/complaining :silly:
It's your phone, you can sell it whenever you want to. But if you owe money, then the esn number will be blacklisted and whoever buys it will not be able to activate it until the balance on your account is zero.
Sprint will not let anyone else activate the phone untill you settle your balance with them. You could sell the phone for what you owe on your sprint account and pay off Sprint. I don't know how much you owe Sprint but it could end up being a wash and least you won't have it affect your credit.
Yeah, that's what I meant. My balance is a bit more than I could sell the phone for and I'd be more than happy to pay the balance if I was able to sell the phone to help offset a huge chunk of it.
Have to sell it to someone who wants ro flash it to a prepaid service live metro pcs, bad esn doesnt matter to them companies
knotcw said:
Have to sell it to someone who wants ro flash it to a prepaid service live metro pcs, bad esn doesnt matter to them companies
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Click to collapse
That's a good idea. I'm guessing selling a phone with a "bad ESN" will bring down the price a bit, eh?
How much do you think I should expect? As far as condition goes, it is flawless.
sintricate said:
That's a good idea. I'm guessing selling a phone with a "bad ESN" will bring down the price a bit, eh?
How much do you think I should expect? As far as condition goes, it is flawless.
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Click to collapse
Looks like about $243.50 according to this:
http://www.ebay.com/itm/BLACK-HTC-E...0954988627?pt=Cell_Phones&hash=item19d56ec453
Doomstang said:
Looks like about $243.50 according to this:
http://www.ebay.com/itm/BLACK-HTC-E...0954988627?pt=Cell_Phones&hash=item19d56ec453
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Click to collapse
Thanks for looking that up for me. :good:
...too bad Android phones don't hold their market value like iPhones, haha.
Probably because ifans will pay anything to fit in/look cool. And everyone knows, Apple's the coolest, right? Lol
from my flying AOKP'd Evo LTE and xda premium
Why don't you pay what you owe and then sell a clear phone for what you can get.
Buy a cheap phone off craigslist and put it on your account. Then sell the LTE and pay off your account.
Sent from my EVO using xda premium
By curiosity, how much were you looking to sell it for?
Activating another (cheap) phone is the way to go. It will clear your Evo from the account and the cheap phone becomes the one with a bad esn.....
Sent from my EVO using XDA
jdonmc1948 said:
Activating another (cheap) phone is the way to go. It will clear your Evo from the account and the cheap phone becomes the one with a bad esn.....
Sent from my EVO using XDA
Click to expand...
Click to collapse
you could sell your phone with your sprint contract you just wont get that much for the phone but will relieve you from your contract. thats is your best option. you could just get rid of the phone for like 50 to 100 dollars but they have to take the contract that remains on that phone.