[Q] Problem with microphone - Galaxy S II Q&A, Help & Troubleshooting

Good afternoon. I have a problem with the microphone - the parties do not hear me at a normal conversation. Even the voice commands on your phone or voice recorder - did not hear me. At first I thought that the problem is hardware - ordered on ebay new card with a microphone, replaced, but nothing has changed. Then he decided to flash the phone to another firmware - did not help. What I do in this case?

caperemissarius said:
Good afternoon. I have a problem with the microphone - the parties do not hear me at a normal conversation. Even the voice commands on your phone or voice recorder - did not hear me. At first I thought that the problem is hardware - ordered on ebay new card with a microphone, replaced, but nothing has changed. Then he decided to flash the phone to another firmware - did not help. What I do in this case?
Click to expand...
Click to collapse
I think the microphone is damaged. You should use your warranty and go to service.

Related

No Sound From HTC Hero

I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
Click to expand...
Click to collapse
It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
Click to expand...
Click to collapse
Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?

Internal Audio not working (hardware)

Hey guys, I have a hardware issue but first the background story
So my phone fell on concrete and the screen broke. I bought a digitizer and replaced it myself. After a month or so, I broke it again. I replaced it, but the unit I got was faulty, and I only got the replacement today.
I opened the phone again and replaced the digitizer, and it's working great!
however in the process I must have done something wrong since my audio/sound doesn't work anymore.
1)Loud speaker works just fine and the microphone works since I am able to talk to people and they hear me
2) When I plug in my earset, the sound works just fine on the earphone. The microphone switches over the earset's microphone and I can hear/talk just fine.
The only problem that I have is I can't hear anything if i put phone next to my ear :/ I opened again looked around, but didn't find anything obvious that might explain wha went wrong. Would anyone know where to look/what to test?
Cheers
anyone any idea please? D:
I haven't opened up my Mozart just yet but from my experience with HTC phones I would suggest checking the contacts of the speaker. They tend to have little springs on the speaker that come in contact with the mainboard and this is how the signal is transmitted. If these contacts are damaged then you will not hear anything.
With all the drops you may have damaged the speaker itself but I'm not sure of a way you could test that.
The problem i had was that I used my sony ericsson X8 headset and the sound came out funny, the thing that was cuasing it was the microphone. Try stock headset to see if it works. If it doesnt then you might want to get someone to check it or fix it. Up to you.

Weird issues with mic volume *only in calls*

Hello,
I recently got a Galaxy S II i9100M model unlocked, and am trying to use a Rogers (Canadian) SIM card in it.
The phone works great, and I am love the phone. However, I am having a weird issue with calls that I am hoping someone can shed some light on.
The microphones on the phone work OK - I can use the Voice Record app just fine, and do speech recognition through Google's built in app and Vlingo just fine.
However, anytime I am on a phonecall, my outgoing voice can be hardly heard. I can hear the other person just fine but they can hardly hear me. It's like the mic volume is turned down or something is put infront of it when I call only. I've even tried using a wired headphone/mic combo to see if that would work, and no luck with that either!
Does anyone know why the mic would work fine, except on calls? I've already tried this fix with no luck.
I am still running the stock Bell firmware. Could the firmware somehow be detecting a different network and not letting me call? Should I try a different firmware?
If it's a hardware issue, I wouldn't be able to use the mic for voice recording would I?
As a bit of an update, I've tried new firmware, and still nothing.
Most recording apps and the speaker phone use the upper mic. I think the only thing that uses the lower mic is regular phone calls. Could be the rubber housing on the lower mic isn't seated properly. You'll either have to try a bit of phone surgery yourself, or take it to service to look at.
Thanks ctomgee. How would an external headset be affected then?
Do you know where I can find the info on fixing the rubber housing?
Oh, an EXTERNAL headset has the same issue? I missed that part. Hmm... That's weird.
As for the phone surgery, look at this link: http://forum.xda-developers.com/showthread.php?p=21314046

the microphone problem is fixed in s3??

this problem was in s2
http://forum.xda-developers.com/showthread.php?t=1130860
the loud and hiss and bass audio on video recording
like this
http://www.youtube.com/watch?v=7TFm93qvGnU&feature=player_embedded#!
someone know if this problem fixed in s3?
There is a difference between product launch and product available...
Sent from my GT-I9100 using Tapatalk 2
maormark said:
this problem was in s2
http://forum.xda-developers.com/showthread.php?t=1130860
the loud and hiss and bass audio on video recording
like this
http://www.youtube.com/watch?v=7TFm93qvGnU&feature=player_embedded#!
someone know if this problem fixed in s3?
Click to expand...
Click to collapse
I just bought s3 recently and have faced mic issues, its not able to pick up voice easily, have to use the other hand to cover my mouth and phone for it to be able to catch my voice!!
I am going through mic issues.
I had a mic problem with my first S3 during phone calls. I couldn't do anything about it everyone was saying they couldn't hear me.
(The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.)
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help as I am lost. Thank you.
(The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.)
s3 mic problem
im having same problems n im on my third 1, all with the same problems. just been through all setting n nothing, waiting to hear back from my network provider (3). good phone but really annoyed with this problem now, everything is ok i put on loud speaker but this is no use when im tryin to run a business.......
I thought I was the only one facing the issue . The handsfree using the wired headset is completely faulty and the other party can hardly hear you . However sometime it works.
I tried some options ..
1. Dont insert the wired headset in the middle of the call it wont work.
2. Insert the wired headset and then dial the number - this seems to work most of the times
3. Accepting the call while the wired headset is inserted - this seems to work.
Not sure what the solution is - anyone able to resolve it ?
not the best voice receptions by the mic....but i havent got any complaints from the receiving end...and audio recording not great but better than the s2..used both the phones for quiet long
I have same issue. Other party doesn't hear me most of the times clearly. They say that I sound like i'm using speaker mode and I'm walking in the room with bucket in my head.
I used some kind of phonecall recording app and from there I can hear myself quite clearly. Maybe it is related to service provider?
Now switched to gsm mode only to see does it make difference.
Found from other thread: http://forum.xda-developers.com/showthread.php?t=1710562&highlight=voice
Seems like noice cancellation needs to be disabled. Worked for me :good:
Try turning noise reduction off , in the call settings section
Sent from my GT-I9300
I also have the same issue. But when i go to uncheck the box I am not allowed to do so. I see it is checked but with light green colour and i cannot uncheck it. Any suggestions?
I am not rooted.... Does this affect?
mic problem in S3
M also having t same problem...hav done all the ways explained above...but still in trouble....sometimes mic works great but sometimes it dont...
microphooooone hole
I have a solution guys. Use left hand when phone call or grab it just for upper part. You are covering small hole for microphone.
I have like 1phone/year and never happened to me that i cover microphone hole when calling. With this one I have to stay focused to dont cover.... Its getting better but samsung engineers terribly overlooked this.
I phone like 4-5 hours per day, so i have habit to let phone just touch my hand and pretty much dont hold it at all. But when you hold it right hand your below thumb area of hand get to cover microphone hole....
and this is when someone else looses my voice over phone....
There is a microphone at the bottom and one at the top. How are you holding your phone? No matter what I do, I can't cover them up during a call.
sirgab said:
I also have the same issue. But when i go to uncheck the box I am not allowed to do so. I see it is checked but with light green colour and i cannot uncheck it. Any suggestions?
I am not rooted.... Does this affect?
Click to expand...
Click to collapse
Same here, cannot uncheck 'noise cancellation'
Wired headset only works when call made first, then audio plug inserted, even with BT disabled.
Multiple headsets mics not working that are known good headsets tested on other phones.
member68 said:
There is a microphone at the bottom and one at the top. How are you holding your phone? No matter what I do, I can't cover them up during a call.
Click to expand...
Click to collapse
I have played with recording a bit lately (due to another issue of noise in audio recording) and I found that the upper microphone is disabled during a call from some reason. It is used in other video/audio recording though.
javm said:
I have played with recording a bit lately (due to another issue of noise in audio recording) and I found that the upper microphone is disabled during a call from some reason. It is used in other video/audio recording though.
Click to expand...
Click to collapse
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
ishaycc said:
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
Click to expand...
Click to collapse
I only tried on speaker and the upper mic was definitely not catching anything - if I placed my hand over the bottom one, there was no sound from my side, even when I was talking directly to the upper mic.
Not sure whether it is a feature or a bug (there were some reports that the mics are switched by mistake on the software level) but if it is a feature then it is rather unfortunate one as it is quite common to hold the phone at its bottom.
ishaycc said:
if I'm not mistaken the upper mic is working solo when ur on speaker during a call.
when u use the ear peace the buttom one is the main one and the upper one is for noise cancelation.
Click to expand...
Click to collapse
You right, thats the reason for upper microphone - do compare signals from lower ant top, and eliminates noise (that coming more from top) from voice (that coming much more from low)
Other reason probably is stereo sound when making video...
PS
Comon guys, it is almost impossible to hide microphone with hand, left or right - does not matter. You should have palm from soft material as balloon to hide it Otherwise it is hardly possible by mistake, even if you try it is hard to do it

Headphones pluged in mic problem with phone calls

Hi guys,
I need your advice here. I love the music capability of the v10. So my headphones is plugged in the phone all the time while listening to music. However, I noticed that 30% of the time when I receive/make phone calls the mic would just stop working. If I unplug my headphone and replug it back, about 50% of the time it will work again. The other 50% the phone call would end when I unplug my headphones. During all these scenarios the mic would work under speaker mode.
Is this a software issue?? Coz the mic obviously work flawlessly when the phone is unplugged or when it's on speaker mode. Would reboot the phone solve this problem or should I send this unit back to lg??
Thanks in advanced for your help!
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Mic prpblem even without headphone plug-in.
JBlake93 said:
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Click to expand...
Click to collapse
Thanks for the reply. I think I will contact LG. However, today I hada mic problem without pluggingin my headphones
Now I know the phone's mic works ~80% of the time. When it works, it works flawlessly. So, do you guys think this might be a software problem??

Categories

Resources