Numerous problems with the new Evo LTE - Sprint HTC EVO 4G LTE

I just got a new Evo 4g LTE from BestBuy 2 days ago. The second thing I did after getting the phone (first was to activate it) was to try and update the software, PRL, profile, etc. Nothing seemed to need an update. I even tried to update any of the apps, but everything was latest. I then took lot of pains to get it all set up for me. But I have started seeing multiple problems:-
1) The proximity sensor does not seem to be working. During a call, the screen would not turn ON when I bring the phone away from my ear. Also, screen won't stay ON while it's away from my ear. During (or when I just start) a call, it shuts off immediately. Sometimes when I press the power button the screen would come ON for less than 1 sec and switch back OFF. On those occasions, I have to press power button multiple times to finally get the screen to stay ON. I have a screen protector on it. Although I have read that removing the screen protector might help, I do not want to remove it as I would hate to scratch the screen on brn new phone.
2) The 3G speeds are too slow --- ~30kbps as compared to my original evo 4G which gave me ~200kbps in the same exact location(s) --- yes I did try it in various locations. These are the speeds without any case on the phones. And I am paying $10/month extra for "premium data service"??? I have tried updating the prl multiple times, but to no avail.
3) It keeps on loosing the wireless connection in the house. In some cases it's showing me poor signal strength when all other wireless devices, including original Evo 4G, shows good or excellent signal strength. This is with the 2.4GHz band. It almost never is able to connect to the 5GHz signal. This even without any case on the LTE phone.
4) The ringer on the phone is not loud enough. I have tried various different ringtones, but nothing seems to help. Even with the volume turned absolutely high it's not as loud as original Evo.
5) The colors on the screen are really bad -- especially the skin colors. The colors have a warm/reddish undertone.
6) The battery of Evo LTE does not even last 1 day without even having any resource hungary apps installed yet. Infact my old (original) Evo lasts longer than this new one. And no I do not have the extended battery on it. It still has it's original battery that came with it 2 years ago.
7) On original Evo, I could independently change the volume for the speaker-phone speaker and for the near-the-ear speaker. In Evo LTE, I am unable to do so. If I increase the 'In-call volume' while on speaker phone and then go back to non speaker-phone mode, the in ear volume is too high even though I did not change that volume.
8) While dialing a phone, the original Evo used to vibrate as soon as the phone started ringing. Sometimes it can take upto 30-40sec before the phone actually starts dialing. This feature of original Evo helped me a lot in multitasking as I used to use that as a cue to put the phone to the ear. But Evo LTE does not do that.
9) I would like to change the locking/unlocking mechanism of Evo LTE to same as that of original Evo as I am used to it and it was a lot simpler to use while driving.
10) One of the apps that I have on my evo 4g is no longer available on the google play store. I use it extensively and absolutely need it. Can you tell me how to get it?
By the way, the phone seems to be heating up quite a bit while using as well. I am not sure if it's by design or what. I just hope that it dos not reduce the life of the phone.
I have also tried some of the suggestions mentioned on this forum, but nothing has helped so far.
Does anyone have any suggestions on how to fix these problems? Can Sprint reps help pass this along to their HTC counterparts for immediate fix? From what I have read online until now, a lot of people are having simillar problems and exchanging phones has not really helped. I guess Sprint/HTC rolled out these phones without proper testing.

I dunno dude, I am no expert, but I think your phone is defective.
I have had mine for 4 days now and I don't have any of these issues.
I have not had the time to really install many apps though.
I did a test yesterday at work where I listened to TuneIn Radio for about 2 hours and then spent the next6 hours using facebook and texting.
My Battery was at 46% after the 8~hrs of use.
Much better than my OG Evo w/ CM-Rom.
In your wifi settings, make sure you take it off from Auto and put it strictly on 2.4ghz.
My WiFi was dropping continuously until I did this.
I will agree with the skin colors being off. I have this photo of Olivia Wilde I had on my OG Evo that I just loved and I really don't like the way it looks on this Evo.
I also agree with the speaker not being as loud as the OG Evo.
But other than those few things, it sounds to me like you have a defective phone.

Is this your first time buying a phone on release day? Chill out man, stuff will get fixed. This happens with every phone. Old EVO had issues too, and they got ironed out by the time I picked up mine a year ago. Maybe you are used to getting phones that have their issues fixed already. Release day is today... Issues are to be expected.
Sent from my EVO using XDA

You have every single problem discussed in this forum...ether you have the mother of all lemons or your a iPhone fanboy ranting.
I find it hard to believe you came from an OG EVO given the fact you just joined xda.

The sensor is probably not bad it mostl likely is the screen zagg screen protector its not cut right it covers most of the sensor, the batter doesn't die fast but its been proven that google maps eats battery it has to many setting turned on the reddish color if u are using a screen protector will cause that to and the WiFi has different setting to change the strength
Sent from my EVO LTE using XDA Premium App

Return it and be done with it.
Sent from my EVO using xda premium

A lot of those will get ironed out with updates and time. Expected from a launch day phone.
My biggest pet peeve on the phone is #5. Their is something not right with the screen saturation. One X had this problem and HTC was supposedly putting out an update to fix it for that phone. I'm sure they'll do the same for us.
As for getting that app your missing. If your rooted you could back it up with Titanium backup then restore it on your phone. Or you could google the name of the app with "apk" and I"m sure you'll find it from a external source.

Could we get this thread deleted, moved or something?
This guy has posted this same exact thing in multiple threads and it's starting to wear thin.

Are you kidding?!? Why open another thread right after posting this on one that's already for this stuff? Not even Monk is this bad....
Sent from my EVO

I have not had any of these issues. I got the phone today and I have not put it down. I keep hearing about the prox sensor. I agree, it must be a zagg thing (I am going to roll with no screen cover for the first time). The prox has worked perfect every time. In fact, I just found out if you put the phone screen down in a call it automatically turns on speaker phone, (bad Ass).
It has taken me a little getting used to. My nexus S 4G was the perfect size phone. The 4" screen and the curved glass was the best for comfort. That being said, I do not think I could ever go back to a 4" screen after using this. My wife's iphone 4s looks like a toy compared to this beast. First HTC for me and I see why they have such a big following.
The screen and cam are wicked.
If updates will make this phone better, then bring them on. I am already happy stock out of the box.

#10... We can't read your mind..what app?

Don't feed the troll

Ok OP...since you have already posted the exact same thing elsewhere, I'm going to close this thread.
In the future, only post about an issue once, in one location.

Related

[Q] To those of you who returned your 3VO for a replacement...

Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
My wife had the screen tilt and signal defect.
Her new one we just got yesterday is perfect. No tilt at all.
No dropping every call anymore. No issues with data and WiFi at all.
New one is like my phone. Good to go.
She is now FULLY satisfied.
Sent from my PG86100 using XDA Premium App
I too had to get a replacement. I took mine to the Sprint store for random reboots, keyboard errors, dead pixels (5 to be exact). After testing the phone and them saying it is perfect, I began having problems a week later. Took the phone to Sprint, got a replacement and have had no problems. Speed is faster, the phone does not reboot, the pixels are all there, the screen is perfect. There seems to be no problems that I can report. I think that originally the phone had flaws due to trying to push them out so fast. But after realizing the issues, they corrected and seem to have it down.
johnequickiii said:
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
Click to expand...
Click to collapse
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
mheller91 said:
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
Click to expand...
Click to collapse
I don't know if this will solve your problem, but i read somewhere if you add the watch widget to your homescreen and watch it that way it should work fine.
My first had a lot of problems reboots,fc with basic apps, sometimes would not turn on without a battery pull. My second one works great so smooth but I wish the speaker was louder.
Exchanged for screen tilt: new one is perfect in every way.
BTW, between myself and friends, I have access to 6 3vo's and I've tested them all with the dead pixel test on the market. Not a single dead pixel on any of the six, two of which were launch day units.
Mike
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Gonna get mine swapped tommoro due to if you shake it slightly it rattles and typing rattle is louder slow net speeds sucks. LOL love the phone.
Damn how I'm not having any of those issues with my phone?; may be I'm blessed lol
Sent from my PG86100 using XDA Premium App
First was perfect except no 3g reception. Second was a total defect in every way... except got great 3g coverage. Third seems to be a keeper. So far its perfect.
Sent from my PG86100 using XDA Premium App
So am I lol
Sent from my PG86100 using XDA Premium App
chrischoi said:
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Click to expand...
Click to collapse
I do have heavy light leakage on the bottom of my phone. It looks like the screen didn't set correctly.
It's never bothered me. Can't help but love this phone.
Sent from my PG86100 using XDA Premium App
My first one had random reboots and wouldn't sleep... along with a crooked screen, so I exchanged it. The second one still had the crooked screen, but it didn't have random reboots and would sleep properly. However, the speaker was busted. It was extremely low on volume and it would pop every time any audio was played. The third one (that I still currently have) sleeps properly, doesn't randomly reboot, and has a good speaker. It still has the crooked screen though, but it is much less crooked than the first two. I'm tempted to try one more exchange just to get one that has a perfectly straight screen, but I'm scared of getting one that's the same or worse.
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
it seems most problems are fixed in later batches. thats good to hear.
reaper24 said:
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
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Click to collapse
I think the rattle is the 3D 2D camera switch because mine does that as well but after a quick shake and listen I held the switch and viola no more rattle.

What is your most significant problem with the EVO 3D?

I like my EVO 3D but realize it isn't perfect however some things may be fixable via an update.
Since some barely talk on their phone and use text while other barely text etc. I'm curious what effects the most people?
I've experienced a few of the items listed but not all. I'll admit even if the picture quality isn't great I use my phone so infrequently it won't really bother me ever but I thought I'd include the most common issues people post about.
Mine is the speaker phone. I don't make many "real" calls, but I do make about 10 or 15 calls to automated systems a day. I have enter strings of 24 digits at a rip then listen to what the system says. It's so much easier on speaker phone but a lot of times I have hold the speaker up to my ear to hear them. I've used equalizer, but really the phone just needs a bigger speaker.
I have my gf set the alarms in am on her cheap prepaid phone because that thing is twice as loud as my mega superphone.
Everything else will be fixed with cm7!
Camera freezing after taking a photo. The issue is rather random and I never had the issue before applying the OTA. I'm willing to wager that another software update can patch this.
Battery life was a huge issue for me till I got the Airrave. I think this is caused by the reception problem on this phone. So I'd probably say the choppy call quality (or lack there of) is the biggest issue next to dropped calls for me. These may all be related but since I bought a phone I would think that is what they'd make sure works properly.
Drewmungus said:
Mine is the speaker phone. I don't make many "real" calls, but I do make about 10 or 15 calls to automated systems a day. I have enter strings of 24 digits at a rip then listen to what the system says. It's so much easier on speaker phone but a lot of times I have hold the speaker up to my ear to hear them. I've used equalizer, but really the phone just needs a bigger speaker.
I have my gf set the alarms in am on her cheap prepaid phone because that thing is twice as loud as my mega superphone.
Everything else will be fixed with cm7!
Click to expand...
Click to collapse
use QPST to raise the volume, there is a post around here showing you how to do it.
My biggest problem with the EVO3D would have to be the *****ing that seems to follow it everywhere.
My biggest problem is no problems.
The only issue I have had is the GPS jumping all over the place, I *think* mostly when it is plugged in to the charger at the same time. Haven't seen a lot of talk about it, so this is what it does.
I can be going down the interstate at 75, no turn for 75 miles, and it will start telling to turn right, turn left, turn left, back on interstate for 75 miles. Then 10 seconds later it jumps me over to random road 1/2 mile away and tells me to turn, turn, turn, turn, then continue on for 74 miles. Etc. It happens in any nav program, Sygic, Google nav, telenav, etc. So it has to be hardware related, and seems to happen the most when it is plugged in to the car charger at the same time?? Anyone else?
Brew
It is interesting to see the results. I would think the choppy phone quality would be numer one but it is clear the speaker volume is the more common concern?
Would any of you be willing to say if the speaker problem is a bigger issue for phone calls or for other functions e.g. games/videos etc.
Were is the option for nothing
My GPS is flawless and I've never had it reboot on me once.
Everything else listed is a problem though.
Calls drop, constant 3g-4g switching even though I have a stronger 4g signal, overheating after about 5 minutes of playing any game or media file, low volume...and sometimes just a flat out unresponsive touch interface (doesn't respond to touching certain areas of the screen...sometimes).
Hey, it's a great gps but a chud stain phone.
camera
chlehqls said:
Camera freezing after taking a photo. The issue is rather random and I never had the issue before applying the OTA. I'm willing to wager that another software update can patch this.
Click to expand...
Click to collapse
camera issue +1
Just switched to the 3d from the OG EVO... One thing jumps out to me is the ringers, notifications, movie/video playback etc is super duper low compared to the first evo and I don't wanna sound like a noob but the font size on the apps are smaller oh and call quality is bad, some of my contacts are linking with the wrong names, the wallpaper has a cropping bug and i still get the sense crash from time to time, but with all that said its still a better phone that my OG EVO
S/N: battery life is a bit better but Im still going to purchase a extended battery
Sent from my PG86100 using XDA Premium App
camera ...ringtone and media volume
Les_Vegas said:
Just switched to the 3d from the OG EVO... One thing jumps out to me is the ringers, notifications, movie/video playback etc is super duper low compared to the first evo and I don't wanna sound like a noob but the font size on the apps are smaller oh and call quality is bad, some of my contacts are linking with the wrong names, the wallpaper has a cropping bug and i still get the sense crash from time to time, but with all that said its still a better phone that my OG EVO
S/N: battery life is a bit better but Im still going to purchase a extended battery
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
Smaller text is due to a larger resolution right?
For me it's definitely either the cellular/data radio or sprints (lack of) service. At home I get on average of 1-2 bars and at work, 0 (no service) - 1 bars. Makes for extremely piss poor battery life as well as extremely delayed and troublesome texts/calls/notifications.
Hmmm let's see no s-off
Wait a minute we have it now and like 9 roms to go with it all problems with is phone are officially fixed
Sent from my PG86100 using Tapatalk
clutch_08 said:
Were is the option for nothing
Click to expand...
Click to collapse
Once you create a poll, you can't edit or add to it.
My only prob is that I can't get the phone out of my hand.
Locked & Loaded
I'm hoping an xda developer figures a way to fix some of these items so we don't have to wait for HTC to figure them out. The things I'd love as a priority for an xda version would be better signal/call quality and tethering.
Problems? We dont have no stinkin problems! The Evo 3D has worked perfectly for me so far (6 more days on 30 day return...)
You want problems, move to T-Mo and buy a G2x!

Dude why is this phone so crappy?....I've had enough

had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy keyboard. I hate how they have the "." symbol beside the tab bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Update#2: Just found out you can't send SMS messages while you're on the phone. The Evo did it all the time. not MSM messages but plain old text messages........on top of that I called sprint to see about sending me a HTC Evo 3D but they told me I'd have to wait till my 30 days are up(Oct 16) before they can send me a phone out BECAUSE I'm in Alaska(Army) now and of course sprint don't have a walk in store here so I can't send the phone back in to the sprint store I got it from in GA, I'd be without a phone for like 3 weeks. So Sprint high above said they would send me a 3D after my 30 days are up.......Guess it gives me more time to think about all this. I do like the design and the Extra that it's a world phone but meh I guess I want need it unless this phone works over in Afghanistan. hmmmm.
update#3 Scratch the Evo 3D.........because I'm getting the Iphone 4gs. my 30 days will be up oct 16 then sprint will send me a replacement of my choice. $199 iphone 4gs I can't wait!!!. The Photon is great but I just prefer something else with a bit more life too it. Thanks guys.
This might be right, I believe the issue comes at a point where the settings
within the WiFiTeather app for Transmit Power is at %100.
You might want to try to reduce the Transmit power and see if that helps it.
About the issue with car charging, I don't believe your alone on this,
However seeing as though this post lacks detail information regarding Current Running apps,
Services being active like 4g/wifi/BT/GPS and the power/amp going to the phone from the charger,
it might be hard to give you a definitive answer.
I also have had this issue and I can't say that it's only the photon.
All in all good luck and maybe someone here that is more advanced in power consumption will be able to shine light on this.
You won't find a phone that doesn't get really hot when tethering for a good period of time. You cant blame the phone when an accessory that isn't made for it doesn't work with it.. There are many alternative keyboards available if the stock doesn't suit you. Have fun with your 3d.
Sent from my Photon
lilrepo said:
This might be right, I believe the issue comes at a point where the settings
within the WiFiTeather app for Transmit Power is at %100.
You might want to try to reduce the Transmit power and see if that helps it.
About the issue with car charging, I don't believe your alone on this,
However seeing as though this post lacks detail information regarding Current Running apps,
Services being active like 4g/wifi/BT/GPS and the power/amp going to the phone from the charger,
it might be hard to give you a definitive answer.
I also have had this issue and I can't say that it's only the photon.
All in all good luck and maybe someone here that is more advanced in power consumption will be able to shine light on this.
Click to expand...
Click to collapse
The phone is plugged up when I run wifi tether. yeah I figured it was the power option under wifi tether settings but didnt want to change anything that would stop wifi tether from working......in the car I have pandora radio playing while charging=no charge. I'm always connected to 3g. pandora/web browser and wifi tether is like the only apps I use all day...
Get the gingerbread keyboard....the stock one isn't that great. And try a different car charger, I have a generic off brand one and I've never had an issue with it working.....
A co-worker had a blackberry microusb charger at work, now A: good news is my photon battery last very very long I can get through my nine hour work day with moderate use and still have < 10%. B: The blackberry charger although plugged in and a gave charging animation, never seem to actually raise the % of power. It may have slowed it but not by a whole lot.
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Like xTMFxOffshore said, you can always use gingerbread keyboard or many others. Remember, this is Android not the iPhone, you can use a different keyboard, and a different launcher... Just switch to a new keyboard, (I prefer Smart Keyboard Pro, or A.I.Type Keyboard), and you might enjoy your phone again. If you don't like Motorola's launcher try the ever-so-customizable Go Launcher / Go Launcher Ex, or Launcher Pro, or just look in the Market for more launchers. If you don't Motorola's Dialer, look in the Market for a dialer such as Rocket Dialer, or Go Contacts/Go Contacts Ex. Same applies for Browser (I like Dolphin HD Browser personally), SMS application (I like GoSMS personally), Camera application (I like the stock Camera app personally), and much more. Look in the Market. Themes for Launchers, some SMS apps, some Dialers, (both such as GoSMS/GoContacts), set the tone for the application, and make it more enjoyable.
I had the same experience with the charger, except it was a home charger. Try buying on Amazon.com, Motorola Vehicle Power Adapter micro-USB Charger and have a new car charger that works.
As for wifi tethering, lilrepo and Acvice already addressed that above. Try the Wifi Tether 3.1, beta6 app, found on the website.
Now if you follow our tips, you can fall in love with the Photon all over again.
As for the random restarts, you may have a loose battery, call Motorola and explain that to them, and for motivation tell them about the charger, (you may have to say it won't charge), and remind them that you are covered by a 1 year warranty for all parts and accessories. They will ask for your serial number/IMEI found in the About section of your phone, and send one to your home address. If you get a new battery, break it in by first draining it until your phone shuts off, charging it to 100% while off, repeat those steps again, and it will be "broken in."
Another possibility for the random restarts, is overheat protection. Your Photon will turn off / restart to prevent overheat, or when the processor gets overloaded. Try not to charge your phone while using the tether app, as that makes it hotter.
One more tip: to keep and maintain a healthy battery on all phones, Once A Month: Drain your battery until the phone shuts off, then charge it to 100% while off.
Also remember, this phone is the best in signal and call clarity.
Remember to update your PRL once a month, to get better service.
Good luck, I hope I helped! Looking forward towards your reply.
PS- You may have a faulty phone, the first couple batches of Photons were kinda iffy. Go to your point of purchase or call/email them, and you may get a free replacement. If all else fails, contact Motorola.
Sent from my MB855 using xda premium
The only BIG issue I had was the silent calls but hey now thats fixed other than that hmmm.... its not .2 inches bigger and it doesn't have a Samoled+ screen oh and seriously I miss the notification toggles other than that the phone has been great.
Does seem however your phone is faulty out of the many people here only a few have real issues with the phone
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Came from a BB 9650. I had an XPERT and hated it.
Got the Photon and had the same issues you have.
After the updates it was much better but still getting hot. I finally exchanged it and now running the same apps no more heat issues.
I had a problem with entering TXT or dialing and that was an app crashing the phone. Not sure what app but I went back to bare minimum including a fair number of apps and an exchange email client and no more issues.
I think you need to exchange the phone before you make a final decision.
My last 4 phones (Tilt, Fuze, Evo and Mopho) all get hot tethering, you are, more or less, draining the battery at a high rate of speed!. 2nd, there are a MILLION different options for another keybord, use one of the suggestions here or search until you find one YOU like. As far as restarts, one, you rooted it, two, its possible you have a broken phone?
Lastly (and trust me, I learned the HARD way!) Not all chargers are alike!! A friend of mine quit and left his BB charger and I figured I would use it for Evo. I could use that thing till the cows came home before I got maybe 30 or 40%? Even though the spec's looked the same, my chargers worked. Ended up using BB charger for bluetooth.
i would have to agree with everyone as well, my OG droid would get so hot i could barely even touch it, after about 15 minutes of WIFI tethering the battery would hit the 60c range and shortly turn off, even look at dedicated WIFI hotspots that are designed to be used constantly they get just as hot ( i had a mifi from Verizon, and i have a sprint 4g hotspot for work both get very hot)my mifi would slow to a crawwwwwl after about 6 hours of use till it cooled down. this is going to happen anytime you stick something like wifi in such a small form factor feel your wifi router at home its hot too and it at least has some notches for passive cooling. the fact of the matter is that all phones were not designed to do this long term. enjoy your 3d as its going to be the same deal for you.
@noob2010
@noob2010, please check my revised post on page 1 of this thread.
Thanks,
Deedscreen!
deedscreen said:
@noob2010, please check my revised post on page 1 of this thread.
Thanks,
Deedscreen!
Click to expand...
Click to collapse
Love the MoPho signature, that's bang'n! Also, I'm getting this kit on Thursday. I'm excited. I hear the radio is exceptional and being blanketed in 4G like I am, it would be nice to pull a consistent 12Mbps. I can pull 8Mbps consistently with the OG Epic 4G so, hopefully this is even better!
abowlby said:
Love the MoPho signature, that's bang'n! Also, I'm getting this kit on Thursday. I'm excited. I hear the radio is exceptional and being blanketed in 4G like I am, it would be nice to pull a consistent 12Mbps. I can pull 8Mbps consistently with the OG Epic 4G so, hopefully this is even better!
Click to expand...
Click to collapse
Thanks, it's custom made by myself... If you want something like this, PM me and I can work on something of your design... (when I get home.)
As for the 4G, Sprint is working hard with LightSquared on new 4G LTE, this may work with our phones, many users say no, but I've spoken to Motorola & Sprint Reps, and they have all said yes.
The radios are great! Call quality is superb! Motorola is best with these radio chips. We are packing a Tegra 2 dual core processor.
noefects said:
i would have to agree with everyone as well, my OG droid would get so hot i could barely even touch it, after about 15 minutes of WIFI tethering the battery would hit the 60c range and shortly turn off, even look at dedicated WIFI hotspots that are designed to be used constantly they get just as hot ( i had a mifi from Verizon, and i have a sprint 4g hotspot for work both get very hot)my mifi would slow to a crawwwwwl after about 6 hours of use till it cooled down. this is going to happen anytime you stick something like wifi in such a small form factor feel your wifi router at home its hot too and it at least has some notches for passive cooling. the fact of the matter is that all phones were not designed to do this long term. enjoy your 3d as its going to be the same deal for you.
Click to expand...
Click to collapse
My wife and I have the overdrive and even that thing gets smoking hot
Sent from my MB855 using XDA App
My EVO 4G would get very hot after tethering for some time, it's gonna happen no matter what phone you get since (as said before) you're draining the battery at a high rate.
There are tons of keyboards on the Android Market, you just need to find the one you like best. I personally use Thumb Keyboard.
My HTC Evo used to cook my eggs when I would tether. It's just one of those things that come along with tethering. This phone does has it's flaws but crappy, I think not.
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Don't do it man I came from the evo3d to the photon. The evo3d gets hot just from internet browsing and phone calls alone and don't get me started on how it gets when you use GPS the only things that the evo3d has on the photon is sense 3.0 and more custom roms and kernels photon has better signal, call quality, wayyyyy louder speaker, stock battery life and camera. This is android. remember you can change damn near anything on ur phone that you don't like
If you take the time to look for it.
Sent from my MB855 using xda premium
I heard horrible reviews about heat issues with the 3D. So that just confirms it more.
Sent from my Photon via XDA
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
I hate to be a complete **** and rain on your flaming parade, but next time do your research before complaining about issues caused by you and blaming them on the phone.

If Your Rezound Has Heat/Power Problems

I just want to say that if you have chronically high temperatures and short battery life, you might want to seriously consider that your phone is defective.
I just replaced my Rezound due to an intermittent problem with the touch screen (the problem only occurred when the phone was hot, lol). I was able to port a nandroid of my old device onto the new one, making sure that radio/kernel versions were identical, and all the problems I ever had are completely gone.
I just used the new phone for over an hour. The temperature is under 100F, and my extended battery is at 90% None of this would have been possible with the old device. I'm beginning to count the touchscreen failure that prompted me to make a warranty call as a blessing.
A lot of time and effort have been expended here to deal with this power-sucking heat problem. I don't know if it's something you can configure away, but I don't believe you shouldn't have to. Some people complain that the Rezound is too hot. When others say it's not so hot, I think we just write that off to the fact that everyone uses the phone differently. Well, I'm thinking maybe it really is just your hot phone that's the problem.
I've seen users dump their application list in the search for the culprit. How much time did Scott Crosler spend mixing and matching kernels to find the cause? It had gotten to the point that I wouldn't talk on the damned thing for more than a few minutes because it was uncomfortable to be holding that hot brick up against my head.
There are threads where people compare the hottest temperatures they've observed on their phones. We take for granted that this phone runs hot. Well, it doesn't. Maybe your phone runs hot, but other phones do not.
This is an expensive device. You'll end up paying hundreds of dollars for it by the time your contract runs out. If your phone's running hot, and you've been looking for the source, or if you've resigned yourself to a phone whose use has to be moderated to keep it from getting too hot or running down the battery prematurely, then I'm here to tell you that you might want to swap that sucker out for another one that works right.
I just got my third fix it rezound where people had similar problems. On the most recent phone, it was really slow, I mean really really slow with everything. It was also having a high heat/excessive drain problem. The guy bought two new phones because he wanted something faster. Unfortunately he had rooted his wife's phone against my advice so they were probably identical.
After I received it and saw the phones behavior I understand why he got a new phone.
The first thing I did was s off it, then I flashed a new RUU and did the entire process twice.
That eliminated almost all of the problems, performance wise it was running great. But the battery was shot. It had just suffered way too much temperature abuse. I put a new battery in it and its like a different phone, its rock solid.
I agree with the guy in the first post. If you've been fighting issues like that, and you flash a stock RUU and are still having problems after trying a new battery (as in one that wasn't in your phone back when the firmware was wonky or when you were running mismatched firmware and patching the broken stuff, send that sucker back. Get a replacement, because its an amazing device when its right.
Sent from my ADR6425LVW using xda premium
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
platinumrims said:
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
Click to expand...
Click to collapse
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
loonatik78 said:
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
Click to expand...
Click to collapse
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Your temps are pretty much normal. Mine will stay around 110 streaming Netflix on 4g which is very good I think. But 120 is supposed to be max but is nothing for this phone
Sent from my Rezound using Tapatalk 2
platinumrims said:
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
Click to expand...
Click to collapse
I think it definitely is a hardware rev issue. I've got one of the "good" rev B. phones and I rarely see over 100 degrees in a controlled (indoors) environment no matter how hard I push it. My wife's Rezound is a rev. XA "pink button" phone and it gets hot and does all kinds of crazy things I've never seen on mine.
I should also note mine is overclocked at 1836 while hers is bone stock never even been unlocked.
Sent from my ADR6425LVW using xda app-developers app
I am on my third Rezound because of heat issues. I love the phone, but this heat issue has been something a lot of us have been complaining about since the phone came out. Verizon has been good about replacing the phone, but I have lost several batteries because of the heat issue. Once the phone gets to hot, it starts cooking the batteries. At least that was what I told.
I agree that if your phone is overheating, you do want to get it replaced. My third phone heats up when I am watching NFL Redzone. I have not had it overheat like the other phones but it does get quite hot. If I had a complaint about this phone, that would be my one complaint, it gets to hot.
Sent from my Transformer Prime TF201 using Tapatalk 2
Mine heats up when outside and when using screen at 100, but I live in Florida with temps in the 90s, so I come Indie and cool off. It can do a lot in the heat like for short calls and taking pictures but no angry birds on the beach.
Sent from my ADR6425LVW using xda app-developers app
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Seems better everywhere. I am doing an apples-to-apples comparison, though. On my home WiFi, the old phone would get up into the 120s with continuous surfing. The replacement phone is almost 20 degrees cooler. It's comfortable to hold, and I'm not constantly wondering if my hand is getting microwaved.
I'm on my second Rezound, and this one gets hot as balls. My original one didn't but I had to get it replaced because the data radio was constantly shutting off due to a botched s-off or it was failing. It will be a year next month that I've had it. I'm probably going to ditch it for one of the Nexus devices soon.
Well VZ sent me some lame email this afternoon apologizing and saying I should get another rezound tomorrow. If this one is messed up I'm taking it to the store and throwing it at someone.
Just out of curiosity what exactly was the touch screen issue you had?
I've felt that when mine get warm/hot the touch screen is either less responsive or inaccurately processes the touch to a different location on the screen.
Is this the problem you (and apparently others) are experiencing?
I guess I'll have to see if I'm still covered to get my four replacement b/c otherwise I really love this phone (as long as I don't go to far from a power source).
A (rezondingly confused) bug
Sent from my subtle and sublime Viperized Rezound.

So many issues with this "Flagship" phone...

Picked up my AT&T G5 on April 23rd. Thought it was pretty darn good at the time, but after using it for a week there are just to many issues with it. Most of them seem to be common here on the forum, so I thought I would run down my list.
1. Dropping Network. I have found that about 2-3 times a day while the signal bars are showing full signal that there is n 4g or 1x icon. during this time I have no connectivity. cannot call, Email, text, surf the web, nothing. this tends to last for anywhere from a few seconds to last night it was over 40 mins. If I reboot the phone that seems to reestablish the network connection, but this is a huge issue to me. I need a reliable phone for work.
2. Dropping GPS. I am a guy that is used for issues at multiple work sites and facilities. As such I tend to use my GPS quite often. last week luckily I was at one static facility so I didnt need to rely on my GPS, but I ran it anyway as I had seen a number of people reporting issues with the G5 retaining GPS lock. about every 15-30 mins my phone would drop the GPS signal. it would take anywhere from a few seconds to 10 mins to reestablish. This is on a known route that i have never had any sort of GPS issues with any phones before.
3. Camera. I had the S4, S5, and then the S6 Edge. they all had pretty good cameras. Low light worked really well. the camera on the G5 does not compare. I thought I could live with it, but coupled with the other issues... Yea, its a problem for me. i like the wide angle camera, but the normal camera leaves a lot to be desired especially in low light situations.
4. Bluetooth. In my car i stream Pandora quite a bit. at least once a day i have to turn bluetooth back on as it will shut itself off in the middle of my commute. Again,not a deal breaker in and of itself, but with everything else...
5. Alarm Clock reliability. This is a strange one... the stock alarm clock tends to not go off for me. the app I normally download and use just plain didnt work with the G5. in one week the alarm has completely failed to go off 4 different days. I have checked all the settings, everything is right, nothing is killing the alarm clock app during the night, but in the morning it just wont go off. I have set the alarm and watched it waiting for it to go off for testing, and half the time when it does go off it is not audible. just the screen lights up. then if I leave everything set as it was and bump the time a couple mins so that it will go off again, the next time I will get audio. sometimes. its inconsistent, but the majority of the time it does not work properly.
6. Screen Quality. Ok, this one is really an issue with me. im jaded. I admit this. Coming from the AmoLED's on the Galaxy series looking at the G5's screen colors seem washed out. Not as sharp and bright. I know the Sammy phones over-saturate the colors, but I guess Im just used to them and because of that this screen Im just not happy with.
7. Always on display. Or what ever it is... the clock that is displayed on the screen when you turn off the screen and lock the phone. On the S6 edge I had only the clock numerals and such was lit. the rest of the screen remained off and black. With the G5 screen even though the screen looks like its off and black in a dark room you can tell the entire screen is on. it lights up my room at night. not a lot, but just enough to bug me. Again, not a deal breaker in and of itself, but with everything else....
8. Sound. streaming music via BT is fine, well as long as the BT remains on... using a pair of wired headphones the audio quality just isnt there. Playing the same track on my G5, my old GS6 Edge and my wifes S7 there is a definite sound quality loss with the G5. I have a set of Sennheiser studio headphones and I could tell ever time my wife plugged them into the G5. I was looking forward to the HIFI module, but well with all the rest here...
So this morning I went back to my AT&T store to return this phone since I was still within my 15 day period. Got there 20 mins before it opened and waited with 4 other people. when i got inside and all checked in to the que for help, the lady kinda chuckled. apparently the other 4 people were there to do the same thing, exchange the G5 for a different device.
I really wanted to like this phone. I really tried. One or two of the issues i could have lived with, but when they are all present... this does NOT seem like a flagship phone to me. seems more like a swing and a miss.
I don't have a G5, so my answer is only based on reviews and other users tests:
1) Here in italy all the reviewers claimed the G5 to have the beste signal in both mobile and wifi network compared to S7 Edge, P9 and HTC 10, so maybe your model was defective?
2) Nothing to say as it seems that other users suffered of this problem, i found nothing about GPS problems in reviews though.
3) G5 has the best camera in normal condition, in low light there is no competition because S7 obviously do a lot better.
4) Same as point 2, no problem in reviews, but some users here in xda have the same problem.
5) It's a third party app? Really, does it work on other devices with Marshmallow or with the Snapdragon 820? The stock app work? Other third party apps work?
6) Yep, that's it. But keep in mind that Amoled is anyway the best display.
7) AOD is totally wrong on both G5 and S7, in the first because in order to drain less battery the display backlight is very low, and in the second, and in my opinion is the more stupid, because it's useless, you can (for the moment) see only stock app notification, clock and date (maybe a very few other things)
8) The bluetooth issue is the same that you reported in point 4, and the story is again the same, some users reported it, but reviewers and other users are surprised for the good sound.
Just try to answer to some problems, i've no intention to argument
I have the poor signal and drops. I was blaming it on my carrier. I may take this back and get a different brand all together.
Hey Kill, In regards to #5, the stock app wasnt working reliably so I tried a app store app. that one wasnt reliable either. I always try to use the stock built in first.
In regards to #8 I was talking about the wired headphones via the headphone jack. BT audio sounded good, but the quality loss was with the wired headphones.
schollianmj said:
Hey Kill, In regards to #5, the stock app wasnt working reliably so I tried a app store app. that one wasnt reliable either. I always try to use the stock built in first.
In regards to #8 I was talking about the wired headphones via the headphone jack. BT audio sounded good, but the quality loss was with the wired headphones.
Click to expand...
Click to collapse
For the #5 strange, never heard something like this.
For the #8 i saw that, it's the same as other problems, some users have them, other not, and the reviewers never said nothing. Maybe there was a problem with the the jack itself, in my opinion the real issue with this phone is that you have high chances to get a faulty one, moreover in us where it was released first. In my country I'm still waiting for users feedback
I love my lg g5. I get bored of phones and switch up so regularly but still absolutely loving it. I mainly got it for the camera, and I'm more impressed than I was with my beloved lg g4. In manual mode I still believe it's better than the s7 (I tested then both over the course of a week).
That data drop is interesting though. Happens to me too, but can't figure out if it might be something to do with whether you turn wi-fi on or off. Seems linked, as happens to me at work.
I have the ATT one too. Got it the day before launch... Screen i think comes second to the S7 TBh, but is still pretty damn good... Camera I find is sick, better than the competition in my opinion. I haven't had any issues with data or signal loss whatsoever, however I can confirm when using GPS the signal will either drop, or it won't lock on at all until I just about hold it to the top of my front windshield!!! The sound I find is fine, but im no audio engineer either. I use jaybird X2 BT ear buds and I think they sound fantastic with no Bluetooth signal loss ever... Alarm issue is a new one to me.. No problems here and I constantly have to change the time due to our ridiculous work schedule.
One can definitely understand why you are bringing yours back. Hope you enjoy your next device.
Sent from my LG-H820 using XDA-Developers mobile app
schollianmj said:
Picked up my AT&T G5 on April 23rd. Thought it was pretty darn good at the time, but after using it for a week there are just to many issues with it. Most of them seem to be common here on the forum, so I thought I would run down my list.
1. Dropping Network. I have found that about 2-3 times a day while the signal bars are showing full signal that there is n 4g or 1x icon. during this time I have no connectivity. cannot call, Email, text, surf the web, nothing. this tends to last for anywhere from a few seconds to last night it was over 40 mins. If I reboot the phone that seems to reestablish the network connection, but this is a huge issue to me. I need a reliable phone for work.
2. Dropping GPS. I am a guy that is used for issues at multiple work sites and facilities. As such I tend to use my GPS quite often. last week luckily I was at one static facility so I didnt need to rely on my GPS, but I ran it anyway as I had seen a number of people reporting issues with the G5 retaining GPS lock. about every 15-30 mins my phone would drop the GPS signal. it would take anywhere from a few seconds to 10 mins to reestablish. This is on a known route that i have never had any sort of GPS issues with any phones before.
3. Camera. I had the S4, S5, and then the S6 Edge. they all had pretty good cameras. Low light worked really well. the camera on the G5 does not compare. I thought I could live with it, but coupled with the other issues... Yea, its a problem for me. i like the wide angle camera, but the normal camera leaves a lot to be desired especially in low light situations.
4. Bluetooth. In my car i stream Pandora quite a bit. at least once a day i have to turn bluetooth back on as it will shut itself off in the middle of my commute. Again,not a deal breaker in and of itself, but with everything else...
5. Alarm Clock reliability. This is a strange one... the stock alarm clock tends to not go off for me. the app I normally download and use just plain didnt work with the G5. in one week the alarm has completely failed to go off 4 different days. I have checked all the settings, everything is right, nothing is killing the alarm clock app during the night, but in the morning it just wont go off. I have set the alarm and watched it waiting for it to go off for testing, and half the time when it does go off it is not audible. just the screen lights up. then if I leave everything set as it was and bump the time a couple mins so that it will go off again, the next time I will get audio. sometimes. its inconsistent, but the majority of the time it does not work properly.
6. Screen Quality. Ok, this one is really an issue with me. im jaded. I admit this. Coming from the AmoLED's on the Galaxy series looking at the G5's screen colors seem washed out. Not as sharp and bright. I know the Sammy phones over-saturate the colors, but I guess Im just used to them and because of that this screen Im just not happy with.
7. Always on display. Or what ever it is... the clock that is displayed on the screen when you turn off the screen and lock the phone. On the S6 edge I had only the clock numerals and such was lit. the rest of the screen remained off and black. With the G5 screen even though the screen looks like its off and black in a dark room you can tell the entire screen is on. it lights up my room at night. not a lot, but just enough to bug me. Again, not a deal breaker in and of itself, but with everything else....
8. Sound. streaming music via BT is fine, well as long as the BT remains on... using a pair of wired headphones the audio quality just isnt there. Playing the same track on my G5, my old GS6 Edge and my wifes S7 there is a definite sound quality loss with the G5. I have a set of Sennheiser studio headphones and I could tell ever time my wife plugged them into the G5. I was looking forward to the HIFI module, but well with all the rest here...
So this morning I went back to my AT&T store to return this phone since I was still within my 15 day period. Got there 20 mins before it opened and waited with 4 other people. when i got inside and all checked in to the que for help, the lady kinda chuckled. apparently the other 4 people were there to do the same thing, exchange the G5 for a different device.
I really wanted to like this phone. I really tried. One or two of the issues i could have lived with, but when they are all present... this does NOT seem like a flagship phone to me. seems more like a swing and a miss.
Click to expand...
Click to collapse
Humm, I haven't had any such issues....
Hope you enjoy your new device.
As a comparison, my data, gps, Bluetooth and such all work fine. When using an auxiliary cable in my car I had that hissing sound, but using the alternate 3.5mm port on the back of my radio fixed the issue.
The only part of the phone that could use some fine tuning is the strength of the paint or whatever it's calledy. The paint got a little rough or irritated in a couple spots from removing a tpu case less than ten times. I also noticed a little chip in the coating near the charging port. I'm very careful with my phones. My G2 has less blemishes at this point and I've had that thing forever. I'll be curious to see how it will hold up over the next year, at the least.
Who knows, my paint problem could be a minority issue just as others with GPS and data issues. In my case, instead of getting a new device that could possibly have more than superficial defects. I'll keep the one with the funky paint.
As we all know, there's lots to love about this phone. I'm sure as hell keeping mine.
All the problems I hear about seem to be non existant on the unbranded variants or variants for carriers outside the US...
Also AT&T H820 seems to have the most issues.
Had this phone for a week now with no issues.I've only read one bad report of a variant outside the US...
Not saying LG is not at fault but this what happens when carriers mess with the firmware...doesn't explain quality issues but most of it seems to be with AT&T
My main issue is the ambient light sensor causing the image to flicker in low light when using the FFC, and the obvious auto brightness issue. This needs to get fixed ASAP by LG.
Everything else is working just fine for me. Battery life is meh, but as others have mentioned the stand by time is amazing feels similar to the performance of an iPhone in terms of battery life. Bluetooth works fine as well.
I do not have any of these issues. So have to say I disagree with this post completely.
1 Carrier issues, ie network is your mobile provider. Mine drops never. 4G 2 to 3 bars most of the time.
2. GPS on mine is perfect, many journeys well over half an hour, no issues at all.
3. The camera beats out any other phone I've used low light and craps over the Galaxy S's Barring the 7. (You need to use manual or a steady hand but still stands)
4. BT issues is the devices you are connecting to.
5. Alarm clock always goes off for me.. maybe you're turning it off in your sleep, or some settings you've altered or app you've downloaded
6. S6 and 7 screens are better, no doubt, except in sunlight where the S6 is not really useable but G5 is absolutely perfect in sun. As bright as if you're indoors.
7. Always on display drains too much battery so I turn it off... I like my 6.5 hours screen on time at 75% brightness.
8. Sound quality trounces my old S6 and Xperia Z5, can't say much else about this. It's louder and clearer and bassier.
Have to say i'm happy with this phone and thanks to the wide angle lens.. I might just end up keeping it.
UK H850 Stock Rom had for 4 weeks now.
1. Dropping Network. -- This has been better than my old Z2. In fact some "dead spots" that my friends phone suffer from I find my phone still has 2 bars
2. Dropping GPS. -- Used the LG fitness tracker the other day and it was really accurate to the paths I walked when check on google maps. CHecking some photos on google and they are accurate to 2 metres.
3. Camera. -- Low light has not been an issue for me, but if it were I'd switch to the manual mode. Done some amazing sunsets thanks to the manual mode
4. Bluetooth. -- Only used with headphones but never had an issue. Streamed for couple of hours to a portable speaker at a bbq this weekend and was faultless.
5. Alarm Clock reliability.-- Not used that feature. Have used the timer function for cooking and that works a treat, very loud as well
6. Screen Quality.-- I thought my Xperia Z2 screen was good, the G5 is blinding when you set brightness up. It's amazing for outdoor use in sun light. I have seen the S6 screen, colours look freakish and don't match when on a TV or monitor
7. Always on display. -- I have stopped turning my phone on thanks to this and the battery usage is insane, it barely uses it. Also I have noticed it changes brightness based on on light sensor. Plus if I want it off I cover the proximity sensor or flip it.
8. using a pair of wired headphones the audio quality just isnt there. -- Yet this has a 24bit DAC, better than the S7 (dependent on processor) and most other flagships. The basic headphones with it are crap but they are cheap. But my sony nc ones sound amazing with it.
I read a lot of bad things about quality whee this launched but then I reminded myself, people only tend to have time to complain about things and no praise. I know I'm guilty of that. In fact I'll layout my one complaint about the G5, the UI. It's not as "clever" or usable as what I'm used to with the Xperia. But I can change that with 3rd party software and root.
Maybe you have a bad one, or may as someone else pointed out the issue is the carriers forcing changes on base model. All those variants could be affecting the quality control.
I have the H860N dual sim version, not having any problems as mentioned above apart from the alarm part.
I set my alarm on at 3pm and 4pm with snooze in case I over slept, but some how the alarm goes off at around 9:20pm and also the set alarm times, not sure if it's related to other features.
I'm still testing it now.
I just wanted to chime in here.
I have the LG G5 on Verizon and my signal is horrid. I lose LTE coverage all the time. This is NOT the network as I also carry a LG G4 with me that is also on Verizon and it always has a LTE connection and a strong signal at the time that the G5 drops. I am getting Verizon to replace the device, hopefully this resolves the issue.
They had me use the Repair tool on my PC along with multiple factory resets. They event went as far as to blame the Google Application updates that were from the Play store, aka looking for a cop out.
The only issue that I've had with my G5 has been with the AT&T LTE signal. Sometimes I find the phone struggling to stay on LTE for a minute or two. This is not a big problem for me but it is sometimes annoying when I try to watch a video or something. I live in the Washington DC area and LTE service is pretty strong over most of the area, so it's not a carrier issue. Again it's not a big deal and most of the time I don't notice it.
Regarding the camera, it's one of the best smartphone cameras I've seen yet, I've taken some pretty amazing shots and all of them have been in full auto mode.
If your device is having that many issues, you should probably return it.
You are right
Pphish20 said:
All the problems I hear about seem to be non existant on the unbranded variants or variants for carriers outside the US...
Also AT&T H820 seems to have the most issues.
Had this phone for a week now with no issues.I've only read one bad report of a variant outside the US...
Not saying LG is not at fault but this what happens when carriers mess with the firmware...doesn't explain quality issues but most of it seems to be with AT&T
Click to expand...
Click to collapse
I wonder why AT&T and other U.S. carriers like to put their own software on top of LG factory image. Unbranded LG G5 works great!
Maybe you are right, Carriers 's bloatware may cause those issues.
---------- Post added at 10:38 PM ---------- Previous post was at 10:35 PM ----------
Go hidden menu, Run a ALL-AUTO-TEST, you can test the LTE NETWORK issues, If in test mode, the LTE never drops. It is not the hardware issue. According to my experience, Most of issues are caused by Carrier firmware.
I have this same issue with the alarm clock. sometimes it works my early morning alarm rarely goes off.
I have tried adding the alarm clock app to the battery optimization exception list and that hasn't helped.
Third party apps on the optimization list or off still unreliable.
anyone find a solution for this? i may try a factory reset this weekend.
other apps like KIK seem to have the same problem like they just stop functioning when the screen is off. I get a flood of messages when i unlock the screen.
could it have something to do with device encryption? i don't think my phone always had these problems and that;s the only big change i can think of that i made.
I haven't had a single one of the listed issues on my Verizon phone other than the pretty bad low light camera, which does bum me out because it was weirdly a lot better on my G4? Daylight photos are absolutely beautiful.
I also use my alarm every night with no issues.
The update my phone downloaded last Friday seems to have fixed my issues with the alarm clock.
Sent from my LGLS992 using XDA-Developers mobile app

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