I just want to say that if you have chronically high temperatures and short battery life, you might want to seriously consider that your phone is defective.
I just replaced my Rezound due to an intermittent problem with the touch screen (the problem only occurred when the phone was hot, lol). I was able to port a nandroid of my old device onto the new one, making sure that radio/kernel versions were identical, and all the problems I ever had are completely gone.
I just used the new phone for over an hour. The temperature is under 100F, and my extended battery is at 90% None of this would have been possible with the old device. I'm beginning to count the touchscreen failure that prompted me to make a warranty call as a blessing.
A lot of time and effort have been expended here to deal with this power-sucking heat problem. I don't know if it's something you can configure away, but I don't believe you shouldn't have to. Some people complain that the Rezound is too hot. When others say it's not so hot, I think we just write that off to the fact that everyone uses the phone differently. Well, I'm thinking maybe it really is just your hot phone that's the problem.
I've seen users dump their application list in the search for the culprit. How much time did Scott Crosler spend mixing and matching kernels to find the cause? It had gotten to the point that I wouldn't talk on the damned thing for more than a few minutes because it was uncomfortable to be holding that hot brick up against my head.
There are threads where people compare the hottest temperatures they've observed on their phones. We take for granted that this phone runs hot. Well, it doesn't. Maybe your phone runs hot, but other phones do not.
This is an expensive device. You'll end up paying hundreds of dollars for it by the time your contract runs out. If your phone's running hot, and you've been looking for the source, or if you've resigned yourself to a phone whose use has to be moderated to keep it from getting too hot or running down the battery prematurely, then I'm here to tell you that you might want to swap that sucker out for another one that works right.
I just got my third fix it rezound where people had similar problems. On the most recent phone, it was really slow, I mean really really slow with everything. It was also having a high heat/excessive drain problem. The guy bought two new phones because he wanted something faster. Unfortunately he had rooted his wife's phone against my advice so they were probably identical.
After I received it and saw the phones behavior I understand why he got a new phone.
The first thing I did was s off it, then I flashed a new RUU and did the entire process twice.
That eliminated almost all of the problems, performance wise it was running great. But the battery was shot. It had just suffered way too much temperature abuse. I put a new battery in it and its like a different phone, its rock solid.
I agree with the guy in the first post. If you've been fighting issues like that, and you flash a stock RUU and are still having problems after trying a new battery (as in one that wasn't in your phone back when the firmware was wonky or when you were running mismatched firmware and patching the broken stuff, send that sucker back. Get a replacement, because its an amazing device when its right.
Sent from my ADR6425LVW using xda premium
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
platinumrims said:
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
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Click to collapse
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
loonatik78 said:
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
Click to expand...
Click to collapse
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Your temps are pretty much normal. Mine will stay around 110 streaming Netflix on 4g which is very good I think. But 120 is supposed to be max but is nothing for this phone
Sent from my Rezound using Tapatalk 2
platinumrims said:
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
Click to expand...
Click to collapse
I think it definitely is a hardware rev issue. I've got one of the "good" rev B. phones and I rarely see over 100 degrees in a controlled (indoors) environment no matter how hard I push it. My wife's Rezound is a rev. XA "pink button" phone and it gets hot and does all kinds of crazy things I've never seen on mine.
I should also note mine is overclocked at 1836 while hers is bone stock never even been unlocked.
Sent from my ADR6425LVW using xda app-developers app
I am on my third Rezound because of heat issues. I love the phone, but this heat issue has been something a lot of us have been complaining about since the phone came out. Verizon has been good about replacing the phone, but I have lost several batteries because of the heat issue. Once the phone gets to hot, it starts cooking the batteries. At least that was what I told.
I agree that if your phone is overheating, you do want to get it replaced. My third phone heats up when I am watching NFL Redzone. I have not had it overheat like the other phones but it does get quite hot. If I had a complaint about this phone, that would be my one complaint, it gets to hot.
Sent from my Transformer Prime TF201 using Tapatalk 2
Mine heats up when outside and when using screen at 100, but I live in Florida with temps in the 90s, so I come Indie and cool off. It can do a lot in the heat like for short calls and taking pictures but no angry birds on the beach.
Sent from my ADR6425LVW using xda app-developers app
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Seems better everywhere. I am doing an apples-to-apples comparison, though. On my home WiFi, the old phone would get up into the 120s with continuous surfing. The replacement phone is almost 20 degrees cooler. It's comfortable to hold, and I'm not constantly wondering if my hand is getting microwaved.
I'm on my second Rezound, and this one gets hot as balls. My original one didn't but I had to get it replaced because the data radio was constantly shutting off due to a botched s-off or it was failing. It will be a year next month that I've had it. I'm probably going to ditch it for one of the Nexus devices soon.
Well VZ sent me some lame email this afternoon apologizing and saying I should get another rezound tomorrow. If this one is messed up I'm taking it to the store and throwing it at someone.
Just out of curiosity what exactly was the touch screen issue you had?
I've felt that when mine get warm/hot the touch screen is either less responsive or inaccurately processes the touch to a different location on the screen.
Is this the problem you (and apparently others) are experiencing?
I guess I'll have to see if I'm still covered to get my four replacement b/c otherwise I really love this phone (as long as I don't go to far from a power source).
A (rezondingly confused) bug
Sent from my subtle and sublime Viperized Rezound.
Related
Are you 100% satisfy with your E3D? Why/why not?
Had mine for two weeks now...
Can't say I'm that happy. Random reboots, reception issues, and things like my battery discharging even though its plugged into my USB annoy me.
Stickin with it though, I have faith in this thing.
I am very satisfied with it in an "off-the-shelf" capacity. There is virtually no lag, and does everything I would expect from a non-rooted phone very well.
I don't have any of the issues though. No reboots, screen issues etc.
Once it is perm rooted it will be perfect.
Sent from my PG86100 using XDA Premium App
Am I the only one with a perfect E3D? I've been reading threads from other site as well. A lot of people had problems. On the released date, I called sprint rep to upgrade. Ever since the day I received it, never had any problem, but for some reason still not satisfy. Maybe because there's no permanent root s-off?
504_Beezy said:
Are you 100% satisfy with your E3D? Why/why not?
Click to expand...
Click to collapse
Not with the rattle or sprint store in my area they wouldn't swap my phone lady at the main store was a ***** to me and said they all rattle then wentt and *****ed about me to manager and he did no help. Calling Sprint and dropping names .
Senorkabob said:
Had mine for two weeks now...
Can't say I'm that happy. Random reboots, reception issues, and things like my battery discharging even though its plugged into my USB annoy me.
Stickin with it though, I have faith in this thing.
Click to expand...
Click to collapse
Lmao mine takes about 6 to 7 hours to charge and it will sit at 99% and keep charging succks lol think its staying awake .
I was happy with the EVO but not Sprint. Sadly i blows in my area (or PR entirely) dropped calls, goes straight to roaming in the first floor of my house, average data speeds or 200kbps and a all time low of 7kbps etc. It wasnt worth the switch from TMO. Good thing they let me reactivate before 30 days of cancellation and its like it never happened im back at 5mbps land and my phone works at home now horray!!! Bummer since the 3VO was a nice peice of kit
Sent from my HTC Glacier
I'm very happy no issues at All!! May be the green tint on the pics but it doesn't bother me.at all cuz of the Camera Effects u can change colors and stuff, battery life has been great
Ohhh I found a bug, my bootloader still says S-Off lol
Sent from my PG86100 using XDA Premium App
For me i am Happy but would be happier if the stuff was better implemented, seriously HTC no Hardware Acceleration for 2D or Browser, They could have just taken the stuff from CM and put in, Also Animations aren't that smooth, when i plug in via USB the screen responsiveness goes down. 3D is something i am loving. Woulf be happier if they had put in a 8mpx camera in there to go with a 5mpx or just 2 8mpx
This phone gives me a boner every time I turn the screen on.
Everything is pretty much perfect except for the green tint thing and I'm hoping they'll fix that with a future software upgrade. If not, it's still not a deal breaker for me.
Alright, so this phone is becoming extremely frustrating.
The very first day i got the rezound I had it for literally five hours right from the store and I figured i would restart it to freshen things up after messing around with setting up my home screens.
Upon my phone turning back on, it booted up to the lockscreen... froze... turned itself on and then restarted itself and it LOOPS... it does NOT get past this point it bootloops the process
So I pulled the battery a few times, then did a factory reset in hboot and the problem fixed itself, so I gave it the benefit of the doubt and thought maybe it was just a fluke so i reset everything back up... now three days later... I restarted the phone... upon turning it back on... SAME THING... BOOTLOOPING for no reason
I have never tried to temp root my phone or do anything whatsoever. This is a 100% legit phone but its becoming extremely annoying. Im returning this thing to VZW tonight and exchanging it for another one but im torn between exchanging it for a different rezound or just straight up returning it and waiting for the nexus december 8th to come out.
There have been ALOT of reported problems with this phone from my bootlooping... dead pixels... horrible battery life... etc
Dont reboot it anymore. There is an app in the market called fast reboot.when you need to freshen the phone just push the icon and it wiill get all the free memory in about 10-15 seconds.
Sent from my Galaxy Tab 10.1
im supose to be locked into a phone for the next 2 years that i cant reboot because it bootloops?
I have seen several people with boot-looping issues.
I'm not one of them and I don't think it is rampant with this phone. As for dead pixels and horrible battery life - those issues are even fewer and far between.
I wouldn't say there have been ALOT; probably a normal percentage of definite defective units mixed with people being unfamiliar with "how things work" on a phone like this.
..... my $.02
yeah im returning it at VZW tonight for a new unit... if the second one has any issues at all that have been described on this forum so sorry i gave them two chances... returning and waiting for nexus
You also gotta realize your hearing about a ton of issues with the phone, because only people with issues are posting about it. The other 90% that dont have issues arent posting.
Anytime a new phone comes out about 10% of them are duds with the same problems you are describing. When the nexus comes out their forum will be full of threads about problems with that phone. Read thru the android forums and no matter what the phone, you will see complaints about the phone. i have been reading them for years.
Sent from my Galaxy Tab 10.1
I had the phone for about 7 hours three have been fighting loops. My temporary solution is to disable LTE and put my standard size battery in the device ? I don't know why, but I have a hunch that my specific device may be verry sensitive to heat issues.
I called Verizon and they show the boot cycling a known issue and that it was submitted to HTC.
The phone does not seem overly hot to Me so my hunch could be wrong
Sent from my ADR6425LVW using Tapatalk
Well my first Rez was a dud. It got as hot as 130F at one point! Returned it, now this second one will boot to a certain point then bootlop!! My evo never did this ****!!
Sent from my SCH-I510 using XDA App
Ok here's what I did. I shut down, removed the 4G sim and rebooted. It fully booted with no cell service of course. I went into the LTE switch and set it to CDMA auto. I shut down, re-inserted sim, booted up and it's working. Not sure if all that was necessary, but that's what I did...
Sent from my ADR6425LVW using Tapatalk
Ok phone getting better but loops still persist.I am giving up and getting a replacement in the am. BTW. THE tmo vibrant with stock headsets and voodoo sound 10 blows the beats gimmicks away.
Sent from my ADR6425LVW using Tapatalk
Bootloops = Heat
In my experience, Bootloops are a result of heat. The phone heats up (or the radio heats up), the phone reboots on the thermal warning, but the bootup time is not nearly long enough to cool down a phone that hot, so once the OS (or kernel) loads to the point where it starts checking for thermals, it sees a heat issue, and reboots.
I have this on my DInc which I was hoping to replace with a Rezound because of these bootloops, but of course I am going to have sit and see if this subsides (or what the Nexus people say) because ...
... you are right, you do NOT want a phone for 2 years which bootloops when you use it for 15 minutes. It is hell.
What is causing all the heat on your phone ??
Sent from my HTC
LTE 4G Rezound
deleted
I asked and called Verizon again. I found someone with a little more info.
it seems that an above average amount of devices where sent out with a corrupted OS.
The corrupt Rom is having issues with its signal acquisition and causing issues.
its heating up from consistently trying to cycle thru signal acquisition etc etc.
I kinda believe they have nailed the issue- as we booted up the device with no back cover on,and bam!- a perfect phone that functions without the reboots ( Obviously no signal),but it works.
I have a replacement coming Tuesday.
Hmmm i think mine has something like that. BUT i dont do it so much.
Had the same issue with mine last night. Removed Sim disabled all network services and replaced Sim and it worked when I enabled networks again. Mine has been set to cdma only also. I think it might be an issue when authenticating with Verizon that somehow crashes the phone.
chkn said:
I asked and called Verizon again. I found someone with a little more info.
it seems that an above average amount of devices where sent out with a corrupted OS.
The corrupt Rom is having issues with its signal acquisition and causing issues.
its heating up from consistently trying to cycle thru signal acquisition etc etc.
I kinda believe they have nailed the issue- as we booted up the device with no back cover on,and bam!- a perfect phone that functions without the reboots ( Obviously no signal),but it works.
I have a replacement coming Tuesday.
Click to expand...
Click to collapse
Let's hope that is the problem since I haven't had it and would hate to see it be a hardware problem. That is something that can be fixed with an update. I think phones are getting to thin for their own good. Cases problem don't help either.
For what it is worth, my phone is charging, streaming music, and I'm on the internet with auto brightness on. The temp is reading 100F. When I first got it, I was trying to kill the battery so I streamed Netflix over 4g and it got warm but never rebooted. Hope they figure this out for y'all.
Sent from my ADR6425LVW using Tapatalk
I got stuck bootlooping related to the fb chat widget. As soon as it would load, sense would restart and after 10-20 the phone started rebooting.
Non stop. I got it to boot with battery cover off (no reception).
Cover on, it would restart as soon as the lock screen was up.
Battery pull, no help.
So I did a battery pull, guessed volume down +power and choose factory reset.
No fb chat widget and no issues so far
Sent from my ADR6425LVW using XDA App
struggling radio = heat = reboot = still hot = reboot ...
Same as I currently have on my incredible.
They may be able to do something in software, but it is really hardware. the radio struggling to get a signal is not a software issue.
Sent from my ADR6300 using XDA App
If You Have An Overheating / Bootlooping Phone can you please post what you were doing and the hardware revision number and manufacturing date?
This is actually a two-fold question, one of which is ... what is the best way to test a new Rezound to see if it will superheat or bootloop. The other part, and the one my other thread got too off topic to be useful for, is to collect manufacture dates in hopes of figuring this out.
To get your phone manufacture date:
1. Dial ##7764726
2. Hit call
3. Insert 000000 for password
4. Hit Display Grouping
5. Manufacture Date Code is what you need there
lol oh man, just buy one already
Jay
Oh Jay ... you can swap yours out anytime you lucky dog Verizon telesales told me I should buy in-store because that will save 1-2 days for each swap. So be it ... but I need to figure out fast if it will bootloop or overheat or not. Hence the thread.
i can't swap mine out ever lol i'm over my 14 day return period, and i bought it from corporate because i didn't wanna wait at my store
and dude, i really tihnk it's just bad quality control...mine has light leakage, and i have 1 speck of dust under my screen that i never notice....but i've never overheat, i get like 16 hours battery life, i use it ALL the time, i never bootloop, i never crash, i've gotten only 1 force close on some aftermarket app....and i've had it since day 1 (nov 14)..idk man.
jdmba said:
Oh Jay ... you can swap yours out anytime you lucky dog Verizon telesales told me I should buy in-store because that will save 1-2 days for each swap. So be it ... but I need to figure out fast if it will bootloop or overheat or not. Hence the thread.
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Click to collapse
My neighbor bought his thru telesales and took it back to a vzw store and got a new one from the store.
Sent from my HTC
LTE 4G Rezound
Mine runs great, not a single issue. I came from the thunderbolt and this device runs circles around it. I got it on launch day and use it for everything
Sent from my ADR6425LVW using Tapatalk
agreed, haven't reset my phone in a week and no problems. Best android phone I've had.
9/29/2011
Only overheats when playing graphic intense 3D games.
No bootlooping, dust under screen or anything else (unless you count a bad charging cable as an issue, which is being replaced)
Pipsqueak approved this message
You are about to beat this subject to death man. It makes no difference what is said in this thread. You don't how the phone is going to work until you get it.
If it's a dud take it back and get another one.
Sent from my HTC
LTE 4G Rezound
I played wind up knight for an hour and didn't have any over heating issues. Yeah it was a little warm but it wasn't abnormal. Just take a deep breath and relax. Try to enjoy a new purchase and take the science out of it
My respond reach a temperature of 128 degrees,but I attributed this to a conflict between htc's task killa and juice defender,While plug in. Also had a boot loop that couldn't be fix by a battery pull. Had to boot in to the factory boot loader, and do a hard reset. Thats it. This phone isv awesome nexus galaxy blaah.
Sent from my ADR6425LVW using xda premium
I notice when I play on-line poker my phone heats up to 100-110 degrees or so. Never resets but does get a little warn. I have a crappy LG ally that I used for wifi only and play on-line poker on it and it doesn't heat up. Either it's the active 4g connection or something to do with the Rezound. I don't think my thunderbolt would heat up either on 4g.
Mine was getting real hot. It would feel like it was burning my leg when I had it in my pocket. The battery would drain in around 4 hours or less and the extended battery in around 6 hours. I was with in my 14 days so I exchanged it for another one. I will see how this one does. The first one was fine the first couple of days and I picked it up off the tablet on the 3rd day it was really hot. I just got the new one late yesterday afternoon and charged it. So I will see how the battery does today.
Decided to try to call Verizon and again inquire about heat. I was very specific in the inquiry ... basically that I was just checking to see if Verizon had any notes about heat, now that the phone has been out for a while.
The CSR said she did see something about exchanging batteries and would pass me on the tech support as a warranty issue.
The tech support person, after a seriously long hold time, said she reviewed the Verizon trouble database, checked with a teir 2 analyst, and even called HTC.
Not surprisingly (once HTC was involved) she came back with:
1) We recommend people with heat issues use a Vinyl case to help with heat [I guess Vinyl has heat-dissipation capabilities I was not previously aware of]
2) Hard reset the phone
3) If you are streaming and your phone gets hot, stop streaming for a while
4) Buy an extended battery [did that, still gets hot]
5) This is a very powerful processor, so it will get hot.
#5 is the key. It means"we have found the excuse that will get us out of this".
The tech rep said she saw nothing about battery exchange. She acknowledged MANY internet reports about heat, but said that Verizon can only do what HTC says they can do; and that hopefully HTC would take all these reports and develop a software fix that manages the heat better.
So no joy from Verizon, which is killing me because I really want to unlock and root, but am staying away in case the phone is no good. Of course, for all I know, I don't have heat issues, but too many people saying things like "I never go above 105" have me paranoid about my phone (which can get to 115 in regular game play, and once got to 120 in a car). If I knew that "Relocked" wouldn't be an issue if I ever had to warranty in the future, I would go ahead, but ... ugh.
Anyway, in case anyone wanted to know.
Damn talk about a run-around. Normally my phone doesn't get warm until I really start using it...for example...One day just cleaning up the house and streaming Pandora for hours allowed my phone to get fairly warm.
It's never shut down on me or anything but it still is worrisome. Makes me wonder if there is an issue with all these phones but not many people REALLY use them to find out.
Well
My phone has never rebooted on me, and perhaps too many people claiming their usage never gets the phone above X degrees is simply too specific to each person to actually mean anything to anyone else (and all these stories have done, is F'd with my mind, making me think my phone runs hot when maybe it actually doesn't) ...
but, I'll tell you this ...
This is all well and good for a phone released in November. When summer rolls around, and the ambient temperature is no longer low, I think we are going to see a lot of problems and fast. If the standard user gets to 105 in a room that's 70, that means the standard user will start seeing 135 when it is hot out. Those that can get to 115 right now, that's an explosion waiting to happen come July.
I have had two Rezound's. I stream audio all day long at work, either iheart radio or sirius radio online.
Both these services cause ANY phone to get rather warm. I'm not sure what temp my first one went to, but it got so hot in my pocket I thought it was going to burn me. Even using a 2750 batt it was going dead in like 4 hours.
The phone was two weeks old. I called VZ & they wanted to send me a refurb. I told them NFW & they finally agreed to send me a brand new phone. The new phone barely gets warm in the same conditions & that same 2750 battery lasts all day now.
My phone on average use gets about 100-105, 110 if the screen is on and on full brightness for a while. Highest I've seen is 125 when I was using an MHL adapter for over an hour, then the phone shut down. Other than that I haven't seen any shut downs related to heat. I do agree though that come summer, this IS going to be a problem, but hopefully by then they'll have figured out a way to better manage heat... I hope.
Ya know, I think people are losing sight of the fact that the power of these cpus has increased dramatically in only a couple of years. I'm typing this on a dual core 2.2GHz lenovo laptop that has cooling fans, and is running 109f doing very little. Why should we expect a dual core 1.5 jammed into a metal and plastic brick without vent holes, much less fans, to run cool?
Well ...
kierandill said:
Ya know, I think people are losing sight of the fact that the power of these cpus has increased dramatically in only a couple of years. I'm typing this on a dual core 2.2GHz lenovo laptop that has cooling fans, and is running 109f doing very little. Why should we expect a dual core 1.5 jammed into a metal and plastic brick without vent holes, much less fans, to run cool?
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I agree with that no issues. I suspect a lot of my concerns comes from various people at XDA saying "I stream 1080P while playing Reckless Getaway while listening to Pandora over 1x while on the telephone and my phone never gets any warmer than 32°F/0°C".
Unfortunately, without someone with one of those magic Rezounds standing right next to me, running the same game (for example), there is no way to REALLY know if a phone is operating normally or not.
jdmba said:
This is all well and good for a phone released in November. When summer rolls around, and the ambient temperature is no longer low, I think we are going to see a lot of problems and fast. If the standard user gets to 105 in a room that's 70, that means the standard user will start seeing 135 when it is hot out. Those that can get to 115 right now, that's an explosion waiting to happen come July.
Click to expand...
Click to collapse
I welcome this problem coming in at summertime as they may be forced to replace my rezound with one of the new quad cores or somethin.. dont get me wrong I love this phone but if a defect got me the latest/greatest I'd be all over it..
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
My only problem is that battery seems to not last long and the gap on top. I wonder if I can exchange it?
Sent from my HTC One using xda premium
i didn't notice battery life issues (esp coming over from my nexus s) but I probably have less background stuff running than most-- I actively shut down facebook syncs, google talk, etc.
no issues with wifi antenna whatsoever.
the capacitive responsiveness issue is documented and supposedly fixed in one of the upcoming OTAs.
Sounds like you may have a defective device. I'd exchange it.
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
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worse they can say is no lol tell them you feel like its defective and its supposed to be "gaplesssssssssss"
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
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They advertised the phone as GAPLESS so if theres a gap and you think is bothering you then you free to return it ( if you still on you 15 days )
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
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lojak29 said:
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
Sent from my HTC One using xda app-developers app
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Can you post a photo of the gap? I'm scared of getting one with more problems though
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I don't know about T-Mobile, but I know many international customers have gotten warranty exchanges because of gaps. If the gap is big enough that it bothers you, ask for an exchange. It is definitely ridiculous on some units I've seen.
About charge times, it charges normally up to about 90% then slows down much more than most phones. I think it's very well-implemented given the totally non-repairable nature of the phone. I just finished charging an hour ago, and it charged from about 30% to 90% in under 2 hours, then spent another hour going from 90% to 100%. It's much better to charge slowly at the high end and preserve the health of the battery. Also most people probably know this, but charging over USB from a computer is much, much slower than using a wall charger (and wall chargers vary in power output as well).
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
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enigma2023 said:
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
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I am having the exact same problem as you (#5 above) with the capacitive buttons. The Back button doesn't respond half the time. It is really frustrating. The Home button too respond especially when double tapping to bring up the recent apps list it doesn't respond like half the time. I thought maybe it was a software issue. I guess it's a defective device then?
I have read that the buttons can be fixed through a software update by htc, though I have no idea when tmobile might push it out. For people in Europe with the same problem, they claim the OTA fixed it.
If that's the only problem you have, it may be with waiting for the ota or a custom rom with fixes.
AttachedSilver said:
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
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Would you actually return the phone cause of a gap?
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shook187 said:
Would you actually return the phone cause of a gap?
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Well it is advertised as zero gap
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As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
enigma2023 said:
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
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They will replace it if they even have anymore in the store. Most stores are completely out of it
Sent from my HTC One using xda app-developers app
I got mine online, so im not sure of in store availability.
Thanks to each and everyone for your valuable advice and experiences. After countless hours of online research and tech support, I have come to the conclusion that a lot of people are having a at least one issue out of the box with their phone. HTC seems to have rushed this phone into the market in an effort to beat the S4 in timing, but in doing so they have caused quite a few quality control issues with undoubtedly the best smartphone at this time.
I bought a S4 to compare side by side before I made my decision, and after days of deliberation it seems that the One is superior to the S4 only in the flawless design and excellent speakers. This is purely my opinion, but after putting them side by side in my room, and seeing full wifi bars on my s4 and the one struggling to get just one, I must with heavy heart return my One. I came from a note 2, looking for a 1080p display and connectivity for my media consumption, and HTC could only provide one (pun unintended).
With all of you struggling with issues with your phones, good luck. I guess I'm staying samsung for now.
My older HTC One X also has poor wifi in my house. My iPad picks up signal great in my house but the minute I start walking away from my wifi router the HTC One X drops connection. Seems like wifi reception is not their strong point in all their smartphones.