Related
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
My wife had the screen tilt and signal defect.
Her new one we just got yesterday is perfect. No tilt at all.
No dropping every call anymore. No issues with data and WiFi at all.
New one is like my phone. Good to go.
She is now FULLY satisfied.
Sent from my PG86100 using XDA Premium App
I too had to get a replacement. I took mine to the Sprint store for random reboots, keyboard errors, dead pixels (5 to be exact). After testing the phone and them saying it is perfect, I began having problems a week later. Took the phone to Sprint, got a replacement and have had no problems. Speed is faster, the phone does not reboot, the pixels are all there, the screen is perfect. There seems to be no problems that I can report. I think that originally the phone had flaws due to trying to push them out so fast. But after realizing the issues, they corrected and seem to have it down.
johnequickiii said:
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
Click to expand...
Click to collapse
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
mheller91 said:
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
Click to expand...
Click to collapse
I don't know if this will solve your problem, but i read somewhere if you add the watch widget to your homescreen and watch it that way it should work fine.
My first had a lot of problems reboots,fc with basic apps, sometimes would not turn on without a battery pull. My second one works great so smooth but I wish the speaker was louder.
Exchanged for screen tilt: new one is perfect in every way.
BTW, between myself and friends, I have access to 6 3vo's and I've tested them all with the dead pixel test on the market. Not a single dead pixel on any of the six, two of which were launch day units.
Mike
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Gonna get mine swapped tommoro due to if you shake it slightly it rattles and typing rattle is louder slow net speeds sucks. LOL love the phone.
Damn how I'm not having any of those issues with my phone?; may be I'm blessed lol
Sent from my PG86100 using XDA Premium App
First was perfect except no 3g reception. Second was a total defect in every way... except got great 3g coverage. Third seems to be a keeper. So far its perfect.
Sent from my PG86100 using XDA Premium App
So am I lol
Sent from my PG86100 using XDA Premium App
chrischoi said:
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Click to expand...
Click to collapse
I do have heavy light leakage on the bottom of my phone. It looks like the screen didn't set correctly.
It's never bothered me. Can't help but love this phone.
Sent from my PG86100 using XDA Premium App
My first one had random reboots and wouldn't sleep... along with a crooked screen, so I exchanged it. The second one still had the crooked screen, but it didn't have random reboots and would sleep properly. However, the speaker was busted. It was extremely low on volume and it would pop every time any audio was played. The third one (that I still currently have) sleeps properly, doesn't randomly reboot, and has a good speaker. It still has the crooked screen though, but it is much less crooked than the first two. I'm tempted to try one more exchange just to get one that has a perfectly straight screen, but I'm scared of getting one that's the same or worse.
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
it seems most problems are fixed in later batches. thats good to hear.
reaper24 said:
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
Click to expand...
Click to collapse
I think the rattle is the 3D 2D camera switch because mine does that as well but after a quick shake and listen I held the switch and viola no more rattle.
I like my EVO 3D but realize it isn't perfect however some things may be fixable via an update.
Since some barely talk on their phone and use text while other barely text etc. I'm curious what effects the most people?
I've experienced a few of the items listed but not all. I'll admit even if the picture quality isn't great I use my phone so infrequently it won't really bother me ever but I thought I'd include the most common issues people post about.
Mine is the speaker phone. I don't make many "real" calls, but I do make about 10 or 15 calls to automated systems a day. I have enter strings of 24 digits at a rip then listen to what the system says. It's so much easier on speaker phone but a lot of times I have hold the speaker up to my ear to hear them. I've used equalizer, but really the phone just needs a bigger speaker.
I have my gf set the alarms in am on her cheap prepaid phone because that thing is twice as loud as my mega superphone.
Everything else will be fixed with cm7!
Camera freezing after taking a photo. The issue is rather random and I never had the issue before applying the OTA. I'm willing to wager that another software update can patch this.
Battery life was a huge issue for me till I got the Airrave. I think this is caused by the reception problem on this phone. So I'd probably say the choppy call quality (or lack there of) is the biggest issue next to dropped calls for me. These may all be related but since I bought a phone I would think that is what they'd make sure works properly.
Drewmungus said:
Mine is the speaker phone. I don't make many "real" calls, but I do make about 10 or 15 calls to automated systems a day. I have enter strings of 24 digits at a rip then listen to what the system says. It's so much easier on speaker phone but a lot of times I have hold the speaker up to my ear to hear them. I've used equalizer, but really the phone just needs a bigger speaker.
I have my gf set the alarms in am on her cheap prepaid phone because that thing is twice as loud as my mega superphone.
Everything else will be fixed with cm7!
Click to expand...
Click to collapse
use QPST to raise the volume, there is a post around here showing you how to do it.
My biggest problem with the EVO3D would have to be the *****ing that seems to follow it everywhere.
My biggest problem is no problems.
The only issue I have had is the GPS jumping all over the place, I *think* mostly when it is plugged in to the charger at the same time. Haven't seen a lot of talk about it, so this is what it does.
I can be going down the interstate at 75, no turn for 75 miles, and it will start telling to turn right, turn left, turn left, back on interstate for 75 miles. Then 10 seconds later it jumps me over to random road 1/2 mile away and tells me to turn, turn, turn, turn, then continue on for 74 miles. Etc. It happens in any nav program, Sygic, Google nav, telenav, etc. So it has to be hardware related, and seems to happen the most when it is plugged in to the car charger at the same time?? Anyone else?
Brew
It is interesting to see the results. I would think the choppy phone quality would be numer one but it is clear the speaker volume is the more common concern?
Would any of you be willing to say if the speaker problem is a bigger issue for phone calls or for other functions e.g. games/videos etc.
Were is the option for nothing
My GPS is flawless and I've never had it reboot on me once.
Everything else listed is a problem though.
Calls drop, constant 3g-4g switching even though I have a stronger 4g signal, overheating after about 5 minutes of playing any game or media file, low volume...and sometimes just a flat out unresponsive touch interface (doesn't respond to touching certain areas of the screen...sometimes).
Hey, it's a great gps but a chud stain phone.
camera
chlehqls said:
Camera freezing after taking a photo. The issue is rather random and I never had the issue before applying the OTA. I'm willing to wager that another software update can patch this.
Click to expand...
Click to collapse
camera issue +1
Just switched to the 3d from the OG EVO... One thing jumps out to me is the ringers, notifications, movie/video playback etc is super duper low compared to the first evo and I don't wanna sound like a noob but the font size on the apps are smaller oh and call quality is bad, some of my contacts are linking with the wrong names, the wallpaper has a cropping bug and i still get the sense crash from time to time, but with all that said its still a better phone that my OG EVO
S/N: battery life is a bit better but Im still going to purchase a extended battery
Sent from my PG86100 using XDA Premium App
camera ...ringtone and media volume
Les_Vegas said:
Just switched to the 3d from the OG EVO... One thing jumps out to me is the ringers, notifications, movie/video playback etc is super duper low compared to the first evo and I don't wanna sound like a noob but the font size on the apps are smaller oh and call quality is bad, some of my contacts are linking with the wrong names, the wallpaper has a cropping bug and i still get the sense crash from time to time, but with all that said its still a better phone that my OG EVO
S/N: battery life is a bit better but Im still going to purchase a extended battery
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
Smaller text is due to a larger resolution right?
For me it's definitely either the cellular/data radio or sprints (lack of) service. At home I get on average of 1-2 bars and at work, 0 (no service) - 1 bars. Makes for extremely piss poor battery life as well as extremely delayed and troublesome texts/calls/notifications.
Hmmm let's see no s-off
Wait a minute we have it now and like 9 roms to go with it all problems with is phone are officially fixed
Sent from my PG86100 using Tapatalk
clutch_08 said:
Were is the option for nothing
Click to expand...
Click to collapse
Once you create a poll, you can't edit or add to it.
My only prob is that I can't get the phone out of my hand.
Locked & Loaded
I'm hoping an xda developer figures a way to fix some of these items so we don't have to wait for HTC to figure them out. The things I'd love as a priority for an xda version would be better signal/call quality and tethering.
Problems? We dont have no stinkin problems! The Evo 3D has worked perfectly for me so far (6 more days on 30 day return...)
You want problems, move to T-Mo and buy a G2x!
Any ideas?
I was in TWRP at the main menu, instead of clicking power off, I pulled the battery to replace the sd card with another. Now it will not power up, when I plug it in..no red light?
Thanks in advance...Jim
rollrsk8ter said:
Any ideas?
I was in TWRP at the main menu, instead of clicking power off, I pulled the battery to replace the sd card with another. Now it will not power up, when I plug it in..no red light?
Thanks in advance...Jim
Click to expand...
Click to collapse
See if you have any luck trying to boot without an sd card in there. Also, try holding down on the power button for at least ten seconds
Sent from my PG86100 using Tapatalk
k2buckley said:
See if you have any luck trying to boot without an sd card in there. Also, try holding down on the power button for at least ten seconds
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Neither helped...
have no sd card in it now
holding power button for 20 seconds doesn't do anything.
Let it charge for about 10-20 minutes then try again
BrianBaker said:
Let it charge for about 10-20 minutes then try again
Click to expand...
Click to collapse
This happened to me about a week ago. Charging it was what fixed it.
If charge it doesn't fix go to a sprint store and let them charged the battery the did the trick for.my EVO 4G once the happened, for.some reason the battery seems dead when is nor really dead
MGS on my iPad
Maybe check the battery connectors dood. I know some htc models have problems with those.
Coz i just saw it in 3D with the Shooter!
mines not powering up either.. Never turned it off, woke up this morning & it was off. Not powering up. been on charger all night
happens all the time to me. i know its a flaw, but ive learned to NEVER let my battery go all the way dead. If i see it get around 5-10% ill just put in on airplane mode til i can get to a charger. Also if you battery is very low, turning it off or pulling the battery will cause it to get an attidude and not turn back on for 15-20 min
Yeah, I have been having lots of "attitude" from my battery or power button or on/off code or whatever is making these things not want to power on reliably.... Not to mention the random charge-light-on-wont-turn-on antics. Has been happening more and more frequently and nothing i do works reliably so I just try them all until one works.
I can't have this. This morning I woke up to a locked phone, screen off, green light on, won't turn on.... And totally dead battery while plugged in? Good thing my nook is so reliable as an alarm clock or I might have been in deep **** at work.
It's not the rom or kernel... I've tested everything. I think it's deeper than that. I might not be able to wait for the nexus-prime.... Sgs2 might have to do.
Sent from my PG86100 using XDA App
I've seen a lot of these posts. I usually never let mine get in the amber even but I recently flashed viper rom so i wanted to do a battery calibration...meaning..reset stats from full charge..then use it till it dies. After reading these posts I realized mine hadnt died on me any yet. After 16 hours of heavy abuse (12 hours of normal music streaming, calls, text, web surfing etc...and 4 hours of just playing youtube video's with all radio's on trying to kill the damn thing) it finally croaked. Worked just fine though.
Maybe something to do with certain shipments. I've seen a lot of posts on htis but no one ever puts out a batch number or anything. Perhaps all the ones having issues came from a similar batch...and have some designation of affiliation with said batch. Just a though..if we could discover some trend in this...perhaps they'd consider acknowledging it and helping users with issues...or at least help new comers to the thread avoid particular troublesome ones.
daneurysm said:
Yeah, I have been having lots of "attitude" from my battery or power button or on/off code or whatever is making these things not want to power on reliably.... Not to mention the random charge-light-on-wont-turn-on antics. Has been happening more and more frequently and nothing i do works reliably so I just try them all until one works.
I can't have this. This morning I woke up to a locked phone, screen off, green light on, won't turn on.... And totally dead battery while plugged in? Good thing my nook is so reliable as an alarm clock or I might have been in deep **** at work.
It's not the rom or kernel... I've tested everything. I think it's deeper than that. I might not be able to wait for the nexus-prime.... Sgs2 might have to do.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
i think it has something to do with the non HTC s-off method. But im right with you. As soon as Sprint releases the s2 this 3D is going straight to ebay. I love it, but the signal weakness and power problems are MAJOR things that I cant take much longer
Success100 said:
i think it has something to do with the non HTC s-off method. But im right with you. As soon as Sprint releases the s2 this 3D is going straight to ebay. I love it, but the signal weakness and power problems are MAJOR things that I cant take much longer
Click to expand...
Click to collapse
It did this before I did s-off.... Admittedly not as much, but it also hadn't done it any more afterwards.... Until a week or so ago, and it just seems to be getting worse. I have an unmodified eng hboot and radio, I doubt that there are remnants of revolutionary that would get progressively worse over time....but I have no idea honestly.
Sent from my PG86100 using XDA App
daneurysm said:
It did this before I did s-off.... Admittedly not as much, but it also hadn't done it any more afterwards.... Until a week or so ago, and it just seems to be getting worse. I have an unmodified eng hboot and radio, I doubt that there are remnants of revolutionary that would get progressively worse over time....but I have no idea honestly.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
gotcha..
no matter how we cut the cake its still unacceptable for a flagship device. Idk how they missed something huge liike this in testing before it released
Success100 said:
gotcha..
no matter how we cut the cake its still unacceptable for a flagship device. Idk how they missed something huge liike this in testing before it released
Click to expand...
Click to collapse
Agreed. I stopped into my local radio Shack two days before release to play with their demo unit.... Turned on... Played with 3D... Turned off... Never came back on again, ever. Tried everything.
Sucks cuz I do love htc build quality. It just feels good in the hand. LOVE qHD, definitely gonna miss that. But this is bad and getting what worse.... And that's without mentioning the awful signal strength..... We'll see...
Sent from my PG86100 using XDA App
daneurysm said:
Agreed. I stopped into my local radio Shack two days before release to play with their demo unit.... Turned on... Played with 3D... Turned off... Never came back on again, ever. Tried everything.
Sucks cuz I do love htc build quality. It just feels good in the hand. LOVE qHD, definitely gonna miss that. But this is bad and getting what worse.... And that's without mentioning the awful signal strength..... We'll see...
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
AWFUL signal strength. actually, worse Ive ever had on a phone.
my EVO never came back. I was at 60% batt life when I put on charge last night & was dead ass hell this morning.. no life at at.. Sprint tech took it apart it said the phone apears like new, just lifeless. swapped battery with 3 others, no good. So I figured it would be a long shot but I took it back to the store I got it from 36 days ago.. & Explained what happen.. Swapped me out with another one right then & there!..
BTW this is my 5th NEW Evo3D. thats sad...
I just want to say that if you have chronically high temperatures and short battery life, you might want to seriously consider that your phone is defective.
I just replaced my Rezound due to an intermittent problem with the touch screen (the problem only occurred when the phone was hot, lol). I was able to port a nandroid of my old device onto the new one, making sure that radio/kernel versions were identical, and all the problems I ever had are completely gone.
I just used the new phone for over an hour. The temperature is under 100F, and my extended battery is at 90% None of this would have been possible with the old device. I'm beginning to count the touchscreen failure that prompted me to make a warranty call as a blessing.
A lot of time and effort have been expended here to deal with this power-sucking heat problem. I don't know if it's something you can configure away, but I don't believe you shouldn't have to. Some people complain that the Rezound is too hot. When others say it's not so hot, I think we just write that off to the fact that everyone uses the phone differently. Well, I'm thinking maybe it really is just your hot phone that's the problem.
I've seen users dump their application list in the search for the culprit. How much time did Scott Crosler spend mixing and matching kernels to find the cause? It had gotten to the point that I wouldn't talk on the damned thing for more than a few minutes because it was uncomfortable to be holding that hot brick up against my head.
There are threads where people compare the hottest temperatures they've observed on their phones. We take for granted that this phone runs hot. Well, it doesn't. Maybe your phone runs hot, but other phones do not.
This is an expensive device. You'll end up paying hundreds of dollars for it by the time your contract runs out. If your phone's running hot, and you've been looking for the source, or if you've resigned yourself to a phone whose use has to be moderated to keep it from getting too hot or running down the battery prematurely, then I'm here to tell you that you might want to swap that sucker out for another one that works right.
I just got my third fix it rezound where people had similar problems. On the most recent phone, it was really slow, I mean really really slow with everything. It was also having a high heat/excessive drain problem. The guy bought two new phones because he wanted something faster. Unfortunately he had rooted his wife's phone against my advice so they were probably identical.
After I received it and saw the phones behavior I understand why he got a new phone.
The first thing I did was s off it, then I flashed a new RUU and did the entire process twice.
That eliminated almost all of the problems, performance wise it was running great. But the battery was shot. It had just suffered way too much temperature abuse. I put a new battery in it and its like a different phone, its rock solid.
I agree with the guy in the first post. If you've been fighting issues like that, and you flash a stock RUU and are still having problems after trying a new battery (as in one that wasn't in your phone back when the firmware was wonky or when you were running mismatched firmware and patching the broken stuff, send that sucker back. Get a replacement, because its an amazing device when its right.
Sent from my ADR6425LVW using xda premium
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
platinumrims said:
I've had 2 this week and sent them both back. The one I have now is my second one which has a messed up front camera that I got back in February. The first one they sent me earlier this week for over 120 degrees just from charging. That was the first one I experienced with actual heat problems... The second one I got yesterday had a seriously screwed up proximity sensor so I put it back in the mail about an hour later. I sent them an email so we will see what they say I'm not really sure what I'm supposed to do, I literally do not have time to worry about a defective phone that I have spent close to 800 dollars on.
Click to expand...
Click to collapse
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
loonatik78 said:
You're heat issues sound kernel related. I was able to make my phone behave the same way with a custom kernel.
Click to expand...
Click to collapse
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Your temps are pretty much normal. Mine will stay around 110 streaming Netflix on 4g which is very good I think. But 120 is supposed to be max but is nothing for this phone
Sent from my Rezound using Tapatalk 2
platinumrims said:
No the phone I have now has no heat issues. I'm saying the CLN replacement they sent me got super hot just from charging. i sent it back lol. It was completely stock
It was revision A, the second one I got with the proximity issues was an XA, the one I currently have is an XE I got it back in Feb
Click to expand...
Click to collapse
I think it definitely is a hardware rev issue. I've got one of the "good" rev B. phones and I rarely see over 100 degrees in a controlled (indoors) environment no matter how hard I push it. My wife's Rezound is a rev. XA "pink button" phone and it gets hot and does all kinds of crazy things I've never seen on mine.
I should also note mine is overclocked at 1836 while hers is bone stock never even been unlocked.
Sent from my ADR6425LVW using xda app-developers app
I am on my third Rezound because of heat issues. I love the phone, but this heat issue has been something a lot of us have been complaining about since the phone came out. Verizon has been good about replacing the phone, but I have lost several batteries because of the heat issue. Once the phone gets to hot, it starts cooking the batteries. At least that was what I told.
I agree that if your phone is overheating, you do want to get it replaced. My third phone heats up when I am watching NFL Redzone. I have not had it overheat like the other phones but it does get quite hot. If I had a complaint about this phone, that would be my one complaint, it gets to hot.
Sent from my Transformer Prime TF201 using Tapatalk 2
Mine heats up when outside and when using screen at 100, but I live in Florida with temps in the 90s, so I come Indie and cool off. It can do a lot in the heat like for short calls and taking pictures but no angry birds on the beach.
Sent from my ADR6425LVW using xda app-developers app
nrfitchett4 said:
I don't consider my phone to have heat problems, but others would. It will get to 117-118 on 4g streaming. This has been consistent across both rezounds I've had. If I switch over to wifi, phone doesn't touch 100. I think its just the 4g radio on top of everything else.
Curious to the OP, are these better temps on wifi, 3g or 4g?
Click to expand...
Click to collapse
Seems better everywhere. I am doing an apples-to-apples comparison, though. On my home WiFi, the old phone would get up into the 120s with continuous surfing. The replacement phone is almost 20 degrees cooler. It's comfortable to hold, and I'm not constantly wondering if my hand is getting microwaved.
I'm on my second Rezound, and this one gets hot as balls. My original one didn't but I had to get it replaced because the data radio was constantly shutting off due to a botched s-off or it was failing. It will be a year next month that I've had it. I'm probably going to ditch it for one of the Nexus devices soon.
Well VZ sent me some lame email this afternoon apologizing and saying I should get another rezound tomorrow. If this one is messed up I'm taking it to the store and throwing it at someone.
Just out of curiosity what exactly was the touch screen issue you had?
I've felt that when mine get warm/hot the touch screen is either less responsive or inaccurately processes the touch to a different location on the screen.
Is this the problem you (and apparently others) are experiencing?
I guess I'll have to see if I'm still covered to get my four replacement b/c otherwise I really love this phone (as long as I don't go to far from a power source).
A (rezondingly confused) bug
Sent from my subtle and sublime Viperized Rezound.
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
My only problem is that battery seems to not last long and the gap on top. I wonder if I can exchange it?
Sent from my HTC One using xda premium
i didn't notice battery life issues (esp coming over from my nexus s) but I probably have less background stuff running than most-- I actively shut down facebook syncs, google talk, etc.
no issues with wifi antenna whatsoever.
the capacitive responsiveness issue is documented and supposedly fixed in one of the upcoming OTAs.
Sounds like you may have a defective device. I'd exchange it.
Can I exchange it because of the gap?
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AttachedSilver said:
Can I exchange it because of the gap?
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worse they can say is no lol tell them you feel like its defective and its supposed to be "gaplesssssssssss"
AttachedSilver said:
Can I exchange it because of the gap?
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They advertised the phone as GAPLESS so if theres a gap and you think is bothering you then you free to return it ( if you still on you 15 days )
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
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lojak29 said:
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
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Can you post a photo of the gap? I'm scared of getting one with more problems though
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I don't know about T-Mobile, but I know many international customers have gotten warranty exchanges because of gaps. If the gap is big enough that it bothers you, ask for an exchange. It is definitely ridiculous on some units I've seen.
About charge times, it charges normally up to about 90% then slows down much more than most phones. I think it's very well-implemented given the totally non-repairable nature of the phone. I just finished charging an hour ago, and it charged from about 30% to 90% in under 2 hours, then spent another hour going from 90% to 100%. It's much better to charge slowly at the high end and preserve the health of the battery. Also most people probably know this, but charging over USB from a computer is much, much slower than using a wall charger (and wall chargers vary in power output as well).
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
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enigma2023 said:
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
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I am having the exact same problem as you (#5 above) with the capacitive buttons. The Back button doesn't respond half the time. It is really frustrating. The Home button too respond especially when double tapping to bring up the recent apps list it doesn't respond like half the time. I thought maybe it was a software issue. I guess it's a defective device then?
I have read that the buttons can be fixed through a software update by htc, though I have no idea when tmobile might push it out. For people in Europe with the same problem, they claim the OTA fixed it.
If that's the only problem you have, it may be with waiting for the ota or a custom rom with fixes.
AttachedSilver said:
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
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Would you actually return the phone cause of a gap?
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shook187 said:
Would you actually return the phone cause of a gap?
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Well it is advertised as zero gap
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As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
enigma2023 said:
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
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They will replace it if they even have anymore in the store. Most stores are completely out of it
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I got mine online, so im not sure of in store availability.
Thanks to each and everyone for your valuable advice and experiences. After countless hours of online research and tech support, I have come to the conclusion that a lot of people are having a at least one issue out of the box with their phone. HTC seems to have rushed this phone into the market in an effort to beat the S4 in timing, but in doing so they have caused quite a few quality control issues with undoubtedly the best smartphone at this time.
I bought a S4 to compare side by side before I made my decision, and after days of deliberation it seems that the One is superior to the S4 only in the flawless design and excellent speakers. This is purely my opinion, but after putting them side by side in my room, and seeing full wifi bars on my s4 and the one struggling to get just one, I must with heavy heart return my One. I came from a note 2, looking for a 1080p display and connectivity for my media consumption, and HTC could only provide one (pun unintended).
With all of you struggling with issues with your phones, good luck. I guess I'm staying samsung for now.
My older HTC One X also has poor wifi in my house. My iPad picks up signal great in my house but the minute I start walking away from my wifi router the HTC One X drops connection. Seems like wifi reception is not their strong point in all their smartphones.