Reboots with radio toggles? - Sprint HTC EVO 4G LTE

Anyone getting reboots? I've gotten several today seem to be correlated with toggling between wifi and mobile data.
Sent from my EVO using Tapatalk 2

OK now sometimes it will reboot when I unlock the phone. It'll freeze then reboot.
My phone also had a really fast flickering display all the way into the reboot process.
Hardware version 3. Just updated the prl. Stock rom. Fresh apps downloaded from market. No sd card.
I'm starting to suspect this is hardware issue
Sent from my EVO using Tapatalk 2

Bump. This is happening constantly to me and has been since the phone arrived on the 24th. Unless it's fixed in a few days I'm taking the phone back; this is a deal-breaker.

You guys should return the phones. Obviously it shouldn't be doing that.
sent from my Evo LTE, usually.

VincentKyle said:
Bump. This is happening constantly to me and has been since the phone arrived on the 24th. Unless it's fixed in a few days I'm taking the phone back; this is a deal-breaker.
Click to expand...
Click to collapse
Can you try going to advanced and trying forcing 2.4 or 5ghz. Seems to fix it for me.
Sent from my EVO using Tapatalk 2

scottspa74 said:
You guys should return the phones. Obviously it shouldn't be doing that.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
I followed your advice and just exchanged the phone. If its not a common problem, I'm less inclined to believe its a software issue that'll be fixed in an update.
I'll report back.

Still Rebooting?
fastmikey1969 said:
I followed your advice and just exchanged the phone. If its not a common problem, I'm less inclined to believe its a software issue that'll be fixed in an update.
I'll report back.
Click to expand...
Click to collapse
Did the replacement fix the reboot problem?
I am having the same problem, second phone now. Always happens with wifi on streaming video. Phone will reboot within an hour, most of the time less.
Are there orhers out there having this problem?

emuview said:
Did the replacement fix the reboot problem?
I am having the same problem, second phone now. Always happens with wifi on streaming video. Phone will reboot within an hour, most of the time less.
Are there orhers out there having this problem?
Click to expand...
Click to collapse
Knock on wood been going two days without a single reboot with my replacement phone. Both hardware version 3.
I haven't tried streaming video much though I wonder if it's the same symptom.
Sent from my EVO using Tapatalk 2

Related

T-Mobile Data

Is anyone else's totally sucking?? It always says either H, or 3G, but no data goes through. The "upload" arrow will light up, but not the "download" one... I also think it's killing my battery since it's constantly searching for a signal for checking e-mail and stuff? Just wondering if anyone else is having this problem or it's my phone? I'm outside of Chicago....
Same here. Someone I work with has the sgs4g and suffers the same problem.
Sent from my GT-I9000 using XDA Premium App
Same problem down here in dallas tx i only really started noticing this with kb5 modem, i recently switched back to the KA6 modem. The problem is persistent but no where near as bad as it was on KB5
Having same issue here... went to Tmobile and they told me this is not a common problem. But the forums are littered with people having the same problem... found 1 rom that kinda manages it well. Axora
Sent from my SGH-T959 using XDA App
hmmm weird. I didn't really have a problem until a few days ago, but I'm glad to know it's not just me
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
crxforya said:
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
Click to expand...
Click to collapse
Happens to me randomly specially when searching in Map app. Phone starts lagging and I have to reboot. After reboot it shows No entry like sign in status bar. Nothing works, I tried rebooting, reinstalling same rom, new rom, new modem. What works is take out battery and reinsert it. Thought I got a bad phone, but now it seems others have this issue too?
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
JediDru said:
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Same here. The market is a pain with this data issue.
Sent from my GT-I9000 using XDA Premium App
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
deadpass said:
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
Click to expand...
Click to collapse
This is the second vibrant that I have had this problem on, So I want to say software, unless I got 2 phones with the same problem. The EDT gps fix makes my gps lovely when I have a data connection. I know that heathen has also made a flashable data fix which would at least stop from having to do a data reset, and reinstalling all apps. Unfortunately the data fix is rom specific and not a universal deal. Anybody with more experience know why many vibrants have this intermittent problem???
Since I unrooted I have had no data drops, but cannot fully unlock the potential of the device, has anyone heard if a way to maintain stable data thru root?
Thanks
Sent from my SGH-T959 using XDA Premium App
I kinda think I got the same thing goin on here. The only time I really notice it is in the market and usually only when doing updates to apps. Can't really say that DLing new apps has an issue tho.
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
crazy25000 said:
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
Click to expand...
Click to collapse
Just tried it (cm7) and data dropped in 24 hrs. I give up, I'm going to switch to a verizon based phone. Ive never had a problem rooting my g1 or mytouch with data. If anyone knows a fix I would be very interested in understanding the problem.
Data worked for a month straight un-rooted !!!!
Thanks
Did you try out different modems at all?

Random reboots, lockups and FCs

Hi,
I got the E3D this weekend. It upgraded to lastest OTA. It gets random reboot and FCs once in a while. The most frustrating is lockups. Everything goes black, if i connect to charger their is no LED indication and i have to take out battery to reboot it. I have seen it happening when battery is around 40-30%.
Is it common or i have a faulty piece?
Thanks.
PS:-Sorry if it a repost.
donniezazen said:
Hi,
I got the E3D this weekend. It upgraded to lastest OTA. It gets random reboot and FCs once in a while. The most frustrating is lockups. Everything goes black, if i connect to charger their is no LED indication and i have to take out battery to reboot it. I have seen it happening when battery is around 40-30%.
Is it common or i have a faulty piece?
Thanks.
PS:-Sorry if it a repost.
Click to expand...
Click to collapse
IMHO i would say faulty piece.. i run my stuff hard and have had no issues with this phone like that.. i know my wife's orig evo and my Hero both had those issues stock (memory leak in sense i believe), but with this 3d i have pushed it pretty good and have had no issues with it.. and i too have the latest OTA..
EDIT: that is assuming you dont have anythign crazy downloaded that would be killing your phone..
Same here. Latest OTA, running hard and no problems.
brnail said:
Same here. Latest OTA, running hard and no problems.
Click to expand...
Click to collapse
Let's see if they fix it within 4 weeks.
Sent from my PG86100 using XDA Premium App
pstevep said:
IMHO i would say faulty piece.. i run my stuff hard and have had no issues with this phone like that.. i know my wife's orig evo and my Hero both had those issues stock (memory leak in sense i believe), but with this 3d i have pushed it pretty good and have had no issues with it.. and i too have the latest OTA..
EDIT: that is assuming you dont have anythign crazy downloaded that would be killing your phone..
Click to expand...
Click to collapse
I never had any issues with my evo. Let other people get back. Like other gentleman had same problem. One of my other friend had reboot issues with his Thunderbolt. It came like that, and I have only market application installed at this moment except swiftx keyboard. I had a sense fc so far.
Sent from my PG86100 using XDA Premium App
I'd exchange it.
Sent from my PG86100 using XDA App
bryangene said:
I'd exchange it.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I will probably I have had 3-4 reboots today.
Sent from my PG86100 using XDA Premium App
I had similar problems before and after otas. I did a factory reset and it's worked great since.
i got mine last wednessday and not a single force close lock up or random reboot. I'm truly amazed with this device. its the first android phone that i've had that just works.
I've had a random reboot or two, have had sense crash a couple times, and have had it lock up on me. I've factory reset twice. I intend on exchanging it after another week or two.
Sent from my PG86100 using XDA App
bobdude5 said:
i got mine last wednessday and not a single force close lock up or random reboot. I'm truly amazed with this device. its the first android phone that i've had that just works.
Click to expand...
Click to collapse
+1 1o characters
I have two evo 3d phones, and both of them lock up alot. mostly camera app or gallery. My wife hates hers, locks up too much.
I did factory reset. I am upgrading now. let's see how it goes!
Let us know! I've had a few random reboots today when it was just sitting on my table... I also had it turn off on me and I couldn't turn it back on until I did a battery pull. I think I may try a hard reset (the ##786# way) to see if it'll fix it.
xPhantom said:
Let us know! I've had a few random reboots today when it was just sitting on my table... I also had it turn off on me and I couldn't turn it back on until I did a battery pull. I think I may try a hard reset (the ##786# way) to see if it'll fix it.
Click to expand...
Click to collapse
I haven't had a reboot or lockup so far. Of course I have not been playing with it as crazily as I did past 2 days. It might be some bad app.
Sent from my PG86100 using XDA Premium App
Which way of resetting did you use? Did you use "Factory data reset" in SD & phone storage settings or did you do a different hard reset? Also, does your phone seem to suffer from not sleeping (up time and awake time are always the same)?
xPhantom said:
Which way of resetting did you use? Did you use "Factory data reset" in SD & phone storage settings or did you do a different hard reset? Also, does your phone seem to suffer from not sleeping (up time and awake time are always the same)?
Click to expand...
Click to collapse
I went to Android recovery to reset a couple of times along with pulling out battery. Lol.. To get into android recovery press volume down and power button. It seems this phone goes into hibernation when you press shut off. So, I pressed reboot and volume down early in start.
No my phone seems to sleep properly.
I do have heating problems but other people and Thunderbolt user have it too. So, I guess it's OK.
Sent from my PG86100 using XDA Premium App
Yeah definitely take it back. Like someone else has said, have 2 evo 3ds since last week and did not notice one reboot
Sent from my PG86100 using XDA App
i've had 2 or 3 random reboots. maybe 1 forceclose for sense.
The sleeping issue happens if you didn't take the otas
Bussin Caps from my 3D shooter

[Q] have you gotten random restarts?

I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.

ROM to Fix Random Reboots

Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Sometimes its an app that causes the reboots...i would freeze apps one by one until you find the culprit. Try it out!
Sent from my MB855 using xda premium
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Hello
I live in Italy and I have my Mopho with sim "3 ITA" (UMTS) and I've never had a reboot, I think is a problem only with CMDA networks
sjamie said:
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Click to expand...
Click to collapse
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
KTT16 said:
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
Click to expand...
Click to collapse
That's just it. I don't really have any apps running. I haven't used the phone since last night and have received numerous reboots since then.
I think I'm going to attempt another factory reset and flash the latest SBF. I'll wait a while and if the reboots continue to occur, then I'll try joker's Skinny ROM. If the reboots still occur, I'll try a 3rd replacement phone.
Best of luck! I hope out all works out...this phone is a monster!
Sent from my MB855 using xda premium
random reboots/ROM
sjamie said:
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Click to expand...
Click to collapse
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
roseng said:
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
Click to expand...
Click to collapse
WOW! I've never heard of this solution. Where you getting many random reboots before performing this procedure? Should I do a factory reset too? I can't wait to give this a try.
Also, is it possible that I just have a battery with bad internals? I replaced my launch day phone due to the same exact issues I'm experiencing with this refurbed replacement.
did somebody tried already?
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
redninja007 said:
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
Click to expand...
Click to collapse
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
cool
sjamie said:
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
Click to expand...
Click to collapse
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
redninja007 said:
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
Click to expand...
Click to collapse
For me, my phone worked perfectly when I had zero installed apps on it. Therefore, I knew it was something I was doing/installing that was causing the problem. I started with the apps I used the most and installed them one at a time leaving a day between each install to see the effects. Everything was working well until I installed EE then within a few hours, my phone did a RR. Therefore, I knew something was up with EE. After doing some research, I found out that other Motorola phones where having the same problem with EE. I contacted the dev and he fixed it pretty quickly. Now, EE is the best email app for sure!
cool.. thats good for you... i hope i could find out what keeps my wife's phone to restart... right now she bought a new lg remarq.. no apps no prob hahaha thats what she said ... but still mopho is a good phone so im still looking forward to unlocking it on boost mobile tnx for sharing

Need Help...Note 2 Keeps Freezing

I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
Gunny223 said:
I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
Click to expand...
Click to collapse
I'm thinking it's an app she has installed most likely also power saving modes not on is it? Tell her to root it and all her troubles will go away
shawnx1 said:
I'm thinking it's an app she has installed most likely. Tell her to root it and all her troubles will go away
Click to expand...
Click to collapse
I tried to get her to root, but this is her first android device, she's had nothing but the Iphones prior and is nervous about doing stuff like that. It started after the last ota update, and the only recent app she downloaded was Unblock Me. Since then all this has been happening, and we already uninstalled Unblock Me suspecting that was the culprit. I have it on my phone with no problems.
yes, she does have power saving mode on
Gunny223 said:
yes, she does have power saving mode on
Click to expand...
Click to collapse
turn it off and see if it helps. that strange behavior is most likely caused by an app. Can you screen shot or list what apps she has on her phone?
Yeah I'm thinking it's power saving mode turn it off see if she can make it through a day without it freezing. You don't need power saving on a note 2 battery life is great without it unless your wife is like most females and always forgets to charge her phones
Sent from my SCH-I605 using Tapatalk 2
Here's the list of apps she has downloaded. She hasn't downloaded anything recently except for that Unblock Me and the ota update. She said since yesterday Verizon had her factory reset the phone. She reinstalled all her apps, and it still kept freezing. When in froze this afternoon and it shut down(didn't reboot), she took it strait to Best Buy to have them look at it.
The guy fiddled with it, and it was freezing and rebooting on him as he was messing with settings. He told her it probably needed to be sent in. She doesn't want a refurbished phone if they replace this one, so we are trying to figure it out. But since that visit, the phone has not froze on her. Weird.
Should we uninstall all the apps and install one by one each day to see which may be causing it?
Did you turn power saving off and it still freezing?
Sent from my SCH-I605 using Tapatalk 2
when I checked it, it was already off. I know she had it on, but don't know if the BB guy turned it off or if it was turned off by the factory reset.
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
ChaoticWeaponry said:
This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
I totally agree. :good:
Phones normally only freeze when the ram runs out. Is there any app misbehaving and sucking up all the ram?
I had some what i thought were random reboots the first few months with my N2. These I discovered were caused by carry the N2 in my back pocket of my jeans! Every time I bent down to pick something up or to tie my laces it would reboot!! I would just hear the start up noise comming from my pocket. Make sure she doesn't put it in her skinny-jeans back pocket.
Thanks for the suggestions guys! It froze again this morning, so we are going to factory reset and install apps one by one each day to see who the culprit is. Hopefully its an app doing this.
I have been experiencing EXACTLY that and hqve tried most of the remedies. However this only seems to happen at work which makes it somewhat difficult to actuwlly sot down and diagnose the problem.
Sent from my SCH-I605 using xda app-developers app
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
ohiwastedmylife said:
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
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Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
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Users should legitimately have a lawsuit case against Verizon. They are essentially forcing you to purchase a new device because of something they did. When I confronted them they straight up told me to buy a new device. Devices should work indefinitely theoretically and they are causing irreparable damage.
My note 2 was having major battery drain issues so I got my self back to pure stock like day 1 and I went ahead and updated with the ota so I will see if the random freezing / reboots pick up or not. I already noticed a keyboard bug where it pulls up a numerical only keyboard and wont allow me to type letters unless I reboot.
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
nemof said:
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
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Same issue with mine on vodafone in Uk. I havent loaded any apps since ota update and keeps freezing. Had service centre reflash two days ago and it is still freezing etc.
Convinced now its the update.
Anyone know how to reflash to 4.1.1

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