Google wallet stuck at initializing your device? - Sprint HTC EVO 4G LTE

My wallet was working fine yesterday then I checked it and it said balance unavailable, so i reset it, now whenever I try to get it to restart or even restart the phone, it gets stuck at initializing your device, i'm hoping it's a server issue, but in not, google has to do something about this, this can't be cost effective for carriers to replace devices due to this issue. I did nothing to make this happen so getting it replaced doesn't solve much cuz i have no assurance that it isn't gonna happen again... this happen to anyone else?

I had similar issues, Google wallet is buggy! I also get Citi is unavailable at this time. Please try again soon. Must be another beta product. lol

Google wallet is down... been like this for like 5+ hours.

yeah I finally went thru after 3+ of initializing, this is soooo buggy! i cleared my setting and not touching it until i actually know i'm gonna use it!

back to initializing smh, buggy pos

Hey tickle they have been having server overloads. You should try resetting in the middle of the night
Sent via XDA Premium

I'm getting unable to contact server. So I'm thinking it is something on their end. I'm sure it will be back up soon.
Sent from my EVO using Tapatalk 2

Give it a few days, too many people subscribing or signing in to the service at the same time, servers might be up to their knees with requests (not that servers are people lol, but you guys should get the comment)
Sent from my EVO using Tapatalk 2

tgrgrd00 said:
I'm getting unable to contact server. So I'm thinking it is something on their end. I'm sure it will be back up soon.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
its been trippin since yesterday

ticklemepinks said:
its been trippin since yesterday
Click to expand...
Click to collapse
Mine is doing the exact same thing right now. I also have never had an issue. Weird
Sent from my EVO using Tapatalk 2

i called customer service. it's been down atleast 5 hours as i write this. They told me that "provisioning is down" and "cards are suspended". Sylvester claimed to be the training rep there, but couldn't tell me what that really meant, and said he had no other updates and couldn't say if it was a planned outage. I asked about transferring my money away from google wallet. he had to check with someone and came back and told me if i could give him my id, then he could have my money transferred in 30 to 45 days....
I asked if there was someone he could call to try and get an update. he said there was noone to call.
I asked how i would have been notified of this outage. he said google would email me...well i don't have an email...he said it's because google hasn't sent one.
guess the lesson here is don't rely on google wallet.

This Google Wallet system is broke. This BETA crap needs to stop. I am still waiting on $40 dollars from getting a Nexus. They need to get it together.

snick8467 said:
i called customer service. it's been down atleast 5 hours as i write this. They told me that "provisioning is down" and "cards are suspended". Sylvester claimed to be the training rep there, but couldn't tell me what that really meant, and said he had no other updates and couldn't say if it was a planned outage. I asked about transferring my money away from google wallet. he had to check with someone and came back and told me if i could give him my id, then he could have my money transferred in 30 to 45 days....
I asked if there was someone he could call to try and get an update. he said there was noone to call.
I asked how i would have been notified of this outage. he said google would email me...well i don't have an email...he said it's because google hasn't sent one.
guess the lesson here is don't rely on google wallet.
Click to expand...
Click to collapse
I'm in this boat as well. I loaded 50 on wallet last Thursday. Was going to be my lunch allowance for the next 2 weeks. Now I go hungry today, and have to pack some PBJ for the rest of the work week. *sigh*

I as well reset my wallet app this morning (in preparation for rooting) and now I'm stuck at "initializing your device". I really don't like this, it makes me uneasy. You would think google of all people would have the resources setup to deal with an influx of traffic.
I love google wallet and I hope they straighten these issues out.

Don't sweat it... The same thing happened to me... I was going to unroot and exchange the phone but then the next morning I thought I would give it one more try and it worked fine... I would give it a day.
Sent from my EVO using xda premium

Glad to know that I'm not the only one having this issue. I tried resetting in preparation for rooting, but it got stuck at 99%, then it restarted. Ever since I haven't gotten it past initialization. D:

Perhaps they're trying to put a stop this insecure element thing. Lets hope they realized it could potentially keep a lot of people from using wallet
Sent from my EVO using Tapatalk 2

Still broken, support still has no clue. I asked them about the transaction that says "sent" but i don't see any record for...they had to check.
tried to buy food overnight with the app, says sent, but the store never got it. had to pay with my real card. money network says if after 3 days it's still being held, to call back for a dispute.
horrible horrible tech support....

wayyyyy too buggy for me, and if it come back online and all our secure elements are borked, they are gonna had a huge issue!

Just did reset on wallet cuz about to root and hangs in 99%. Damn. What to do?
sent from my Evo LTE, usually.

Related

Phone is bricked, here's tmos take

I have a Samsung Vibrant. I had installed Assassins Creed, NOVA, Geocaching app, did the GPS fix from the secret screen. This is all pretty much stock stuff, I've only had the phone a month. This morning I woke up and it said "THERES AN UPDATE TO YOUR PHONE". I was like ****ING A RIGHT THERE IS. So I clicked next and took a shower.
Phone is stuck at the VIBRANT - SAMSUNG Screen. Since I had been in the bathroom about half an hour for the three Ss, I know it had half an hour to get this right. Rebooting the phone gives me the happy crappy jingle (yeah, still stock jingles) and then the phone hangs. Accessing the (stock) system restore screen and clearing both user and cached data did nothing, so I grabbed my kid and went to the Tmobile store. People tend to be more helpful when you're annoying them with babies.
They did the same thing, then they got on their super secret tech support line. The guy did a lot of Mmmhmming and reset the phone a few times and said it was dead. Then he handed the phone to me. They asked if I overclocked the phone with voodoo (something or other). No. They asked if I had task-killers installed (Advanced Task Killer) and if it was set to kill anything automatically. I said no. They asked me what I had installed since I got the phone. I'm not a poweruser here, I hadn't really had the time to dig into it nor the inclination figuring the update was in the pipe, so I gave them a list. I asked if they could see what was installed, she said they could not, hence the questions.
At this point they offered to ship me a new device, and lent me a new phone. The shipping, unlike other laments on the forums, is free IF you don't take their offer to upgrade.
I got off the phone with them and let my kid eat the displays for a bit - apparently I'm *phone number four* they've had come in today to be sent back. Tmobile knows they have an issue and they are replacing the phones for free so long as you're not that far off the reservation. Now, I'm guessing there's not four people who read these forums and mess around with their phones out here in the sticks, so even the stock phones are getting killed here. If it kills my wifes phone (and she is absolutely stock, GPS crap and all) then I'll know there seriously is a problem. The technician advised me not to update the phone until further notice, I'm inclined just to be a PITA and keep doing it as motivation to at very least pull the update.
Damn that is awful. I was under the impression only rooted phones with laxfixes and/or different kernels were screwing up the update. I wonder if someone, somewhere, is getting fired over this fiasco LOL. Four phones replaced in one day.....
Sent from my SGH-T959 using XDA App
Chalup said:
Damn that is awful. I was under the impression only rooted phones with laxfixes and/or different kernels were screwing up the update. I wonder if someone, somewhere, is getting fired over this fiasco LOL. Four phones replaced in one day.....
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Just to be fair to tmobile, it was rooted. I had titanium backup on there to uninstall the meego stuff, the in flight internet stuff, the sims 3 (170MB if I recall correctly), AVATAR but the goal was to uninstall the stuff that was clearly advertising and such. It wasn't taken to the level of having TEH NEXUS WON or a "Stock ROM".
tiber said:
I have a Samsung Vibrant. I had installed Assassins Creed, NOVA, Geocaching app, did the GPS fix from the secret screen. This is all pretty much stock stuff, I've only had the phone a month. This morning I woke up and it said "THERES AN UPDATE TO YOUR PHONE". I was like ****ING A RIGHT THERE IS. So I clicked next and took a shower.
Phone is stuck at the VIBRANT - SAMSUNG Screen. Since I had been in the bathroom about half an hour for the three Ss, I know it had half an hour to get this right. Rebooting the phone gives me the happy crappy jingle (yeah, still stock jingles) and then the phone hangs. Accessing the (stock) system restore screen and clearing both user and cached data did nothing, so I grabbed my kid and went to the Tmobile store. People tend to be more helpful when you're annoying them with babies.
They did the same thing, then they got on their super secret tech support line. The guy did a lot of Mmmhmming and reset the phone a few times and said it was dead. Then he handed the phone to me. They asked if I overclocked the phone with voodoo (something or other). No. They asked if I had task-killers installed (Advanced Task Killer) and if it was set to kill anything automatically. I said no. They asked me what I had installed since I got the phone. I'm not a poweruser here, I hadn't really had the time to dig into it nor the inclination figuring the update was in the pipe, so I gave them a list. I asked if they could see what was installed, she said they could not, hence the questions.
At this point they offered to ship me a new device, and lent me a new phone. The shipping, unlike other laments on the forums, is free IF you don't take their offer to upgrade.
I got off the phone with them and let my kid eat the displays for a bit - apparently I'm *phone number four* they've had come in today to be sent back. Tmobile knows they have an issue and they are replacing the phones for free so long as you're not that far off the reservation. Now, I'm guessing there's not four people who read these forums and mess around with their phones out here in the sticks, so even the stock phones are getting killed here. If it kills my wifes phone (and she is absolutely stock, GPS crap and all) then I'll know there seriously is a problem. The technician advised me not to update the phone until further notice, I'm inclined just to be a PITA and keep doing it as motivation to at very least pull the update.
Click to expand...
Click to collapse
Yep I just got back from TMO store. Mine was bricked PERIOD. "would not power up" Mine should be here Weds. I paid the $10 for express Ship and they gave me a loner.

[Q] Resetting itself?

I posted a while back about the resetting issues that everyone or some
are having with the new radios i tried several different kernels without
any luck so i returned to stock no biggie...
Well its back had to resets today so i called verizon i dont how
they get this... i told them about the battery blah blah that
i know how to work this phone i know my tech i work on
computers for christ sakes well anyway i mention about it
resetting itself to my belief the tech says its part of the
functionailty of the phone i said REALLY? of course i dont
believe this utter non-sense fowl words came to mind as you
could imagine. so i asked about replacing the phone the
tech said they can ship one out for cost of shipping and
handling but if they found nothing wrong they would charge
me full retail! this was B.S to my ears so im trying to figure
this situation out its been over 28 days with the tbolt.
i feel like if i take it back i might encounter another tbolt with
the same so called "functionailty" really would it be worth
the risk?
Maybe try calling again. I had unusual, random problems with my Droid and every time I called VZW they would send one overnight for free. Never charged a dime. I think I did that 4 times.
I would try calling back and working with another tech. If your phone is not working, they should replace it. Worst case, head into a store, and explain to them what is going on. Its much more likely they will do something for you when they can see you visibly upset.
I wouldn't count on them being able to fix it, but with enough of a stink, I'm sure you can get it exchanged out.
the rep i talked too was rude in the way she didnt seem to have much knowledge of what was happening said it was part of the functionailty of the tbolt i was like really so while im talking it just decides well this is part of my functionailty so ill reset while your
on the phone or wait a minute ill reset half way into your music but its ok its part of the
functionailty so its ok thats what i told her then i explained im better off taking to a store and telling them the horrible job you did to resolve my issue so ill be taking it into the store tomorrow

Weird day with my note

Today, my phone powered itself off. I could not get it to come back on no matter what I did. I did a battery pull and when it came back on it said it was in Safe Mode. I didn't know there was such a thing with Android. Anyway, when it came back on 30% of my battery was gone, and my twitter account, and facebook account were gone from my list of accounts. I took it to the store in Destin to exchange it and they would not. They said they had to duplicate it. I called customer care and raised hell. Anyway, should I exchange it? Do you guys think this is a software issue? Have you ever seen anything like this before?
backtothemac said:
Today, my phone powered itself off. I could not get it to come back on no matter what I did. I did a battery pull and when it came back on it said it was in Safe Mode. I didn't know there was such a thing with Android. Anyway, when it came back on 30% of my battery was gone, and my twitter account, and facebook account were gone from my list of accounts. I took it to the store in Destin to exchange it and they would not. They said they had to duplicate it. I called customer care and raised hell. Anyway, should I exchange it? Do you guys think this is a software issue? Have you ever seen anything like this before?
Click to expand...
Click to collapse
I have had an app or two disappear in my time with android, but this sounds like hardware to me. This early into ownership, I'd exchange it to be sure. If this starts happening to others, we'll likely see a tsr or quasi recall for a range of imei #s as Sammy has done for other phones with charging deathband black screen.
Sent from my SAMSUNG-SGH-I717 using xda premium
backtothemac said:
Today, my phone powered itself off. I could not get it to come back on no matter what I did. I did a battery pull and when it came back on it said it was in Safe Mode. I didn't know there was such a thing with Android. Anyway, when it came back on 30% of my battery was gone, and my twitter account, and facebook account were gone from my list of accounts. I took it to the store in Destin to exchange it and they would not. They said they had to duplicate it. I called customer care and raised hell. Anyway, should I exchange it? Do you guys think this is a software issue? Have you ever seen anything like this before?
Click to expand...
Click to collapse
I also brought my white At&t Note at a corporate store due to a stock pixel than can only be seen when powering on but the asst. Manager has a hard time seeing it and told me they can't replace it under warranty exchange if they can't see it. Well, i told them that i will just return the white note since i am still under the 30 day return/exchange period and will just get the black one. They were stunned with i said, they replaced my white with a black note. Problem solved. And if i decide to get the white again, i'll just go back to the store again and ask for a white under the same policy. You can do the same.
Sent from my SAMSUNG-SGH-I717 using xda premium
The asm at the store was my boss when i worked at best buy mobile. She hated me than and now is continuing the tradition. I am going to drive to another store today and get it handled. But i am still pissed.
Sent from my SAMSUNG-SGH-I717 using xda premium
eowyn said:
I also brought my white At&t Note at a corporate store due to a stock pixel than can only be seen when powering on but the asst. Manager has a hard time seeing it and told me they can't replace it under warranty exchange if they can't see it. Well, i told them that i will just return the white note since i am still under the 30 day return/exchange period and will just get the black one. They were stunned with i said, they replaced my white with a black note. Problem solved. And if i decide to get the white again, i'll just go back to the store again and ask for a white under the same policy. You can do the same.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
They didn't charge you a restock fee to do that?
I have international version for last couple of months.i seen this safe mode one time on my note also.i think i downloaded a app.when i try to open .it forced close and phone rebooted it self into safe mode.i just uninstalled that app and rebooted.never happened again.i think ot was one of the hardware test app.cant remember the name.
I saw my note go into safe mode last night. This happened a few hours after using an SD card that has given other phones problems. I blame the SD card and will be getting a new one
link12245 said:
They didn't charge you a restock fee to do that?
Click to expand...
Click to collapse
No, they did not charge me.
Sent from my SAMSUNG-SGH-I717 using xda premium

no certified in your country (google wallet)

all of a sudden google wallet started giving me this error Unfortunately, Google Wallet has not yet been certified in your country or on your device / carrier.
This is the first time ive gotten this, ive been stuck on the adding a card and i peroidicly check from time to time to see if it works yet and tonight and i now im getting this.. I have to hit ok and it closes the app.. not sure what i should do, im running fresh rom 5.1.1 and it was working earlier today.. i havent installed any apps or anything like that..
i keep thinking to clear the app data and uninstall the update, but im afraid of breaking my secure element.. Anyone have any ideas?
and sorry for another google wallet thread.. i did try searching but didnt come up with much
I got the same error after a reboot today. I posted in the PSA thread.
Sent from my EVO using xda premium
Mine has been working fine till this afternoon when i got same message ..
I'm getting the same error, "google wallet has not been certified in your country..."
help here plss
Evidently since Sprint is going to introduce their form of wallet, called "Touch" (I think it was) google probably pulled it from us. That and they couldn't ever get it working for all of us. I got same message tonight too.
Sent from my EVO using xda premium
Anyone tried anything to fix it? I went into recovery and wiped my cache and dalvik cache. Still getting the same thing..
Just wondering if anyone tried clearing wallet data or uninstalled the update or app..
Sent from my EVO using xda premium
Same thing. I've been fighting with it all day cuz I thought it was because I flashed a custom ROM, but I've even gone back to stock and still getting it.
Interesting. Add this to the google wallet mystery bag. I just loaded up wallet. My app is nice and friendly with me still. I just rebooted a few times about an hour ago too as I did a nandroid(or the twrp equivalent).
I hope that google figures this out because
1. I want to support google and I want them to be successful
2. When iPhone 7 comes out with NFC technology, they will steal the glory and everyone in the cult will be oblivious that android even utilized it first. Google should patent and make an itc suit on it. Hehe.
EDIT/UPDATE
Upon waking up this morning and being paid, I was going to add funds to my google wallet account. I open the app and get the not supported in yuour country message.
I'm glad I at least didn't apply any money to it beforehand where I couldn't use it now.
Bummer.
I wish Google would make an announcement about this.
Sent from my EVO using XDA
This is really dumb. I like google wallet nice and simple. Watch sprint try to snag our cc info to auto charge us fee to use their app once a month
Sent from my EVO using XDA
Same problems
Sent from my htc_jewel using Tapatalk 2
sigh....i hope a smart company like sprint doesn't make a stupid decision like NOT allowing Google Wallet on their phones. It will be extremely disappointing.
called google wallet, they said there is widespread outages affecting many people. So apparently they need the MEID to research the issue
Thank you for getting in touch with our team. Google Wallet is
temporarily unavailable on your device and our engineering team is working
hard to make sure Google Wallet is working as intended. We will be sure to
let you know when full functionality has resumed.
Thank you in advance for your patience and understanding.
Sincerely,
Matthias
The Google Offers Team
Click to expand...
Click to collapse
looks like its a google thing i was told they are fixing some issues and basically shut down google wallet for a bit for people trying to set up again.
butterbuns said:
Anyone tried anything to fix it? I went into recovery and wiped my cache and dalvik cache. Still getting the same thing..
Just wondering if anyone tried clearing wallet data or uninstalled the update or app..
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I tried that and no luck.
It's working for me, maybe it's back up now?
I'm just wondering if I'm getting this message and i flash a rom it will break the secure element?
xBudahx said:
It's working for me, maybe it's back up now?
Click to expand...
Click to collapse
not back up for me still getting the same error message
I just exchanged my phone last night.....Not rooted yet and first time trying it I get this message. Just tried to factory reset and still nothing.
I wonder if the gt-i9300 trick would work. I'm too lazy to try it.
slayer69 said:
I just exchanged my phone last night.....Not rooted yet and first time trying it I get this message. Just tried to factory reset and still nothing.
Click to expand...
Click to collapse
typhoonikan said:
I wonder if the gt-i9300 trick would work. I'm too lazy to try it.
Click to expand...
Click to collapse
the google rep i talked to said that they disabled wallet for the lte for a little bit to fix an issue, i would just wait a while. they said they would send me an email once it was fixed. lol just relax and wait a bit this is one of this things that should fix itself. the Rep told me it had nothing to do with the phone itself its something on their end.

Attempting a Swap for a Non-VRUAME7 S4

Hey guys, so I recently picked up the S4 as I had an upgrade and chose this phone specifically for it's support by developers here on XDA. Strictly due to my own aloofness, and not having checked the forums for a few weeks before walking into the store (fail), I ran the update as it popped up immediately and I figured "why not" (I KNOW, I went full-retard and expected something useful from a Verizon OTA... they screwed me last time with an OTA too ).
Anyway, I still have about ten days before my "Worry-free Guarantee" runs out, and I'm really considering going back and claiming a warranty replacement on my phone in an attempt to receive a non-VRUAME7-equipped phone (as I said, the 16GB versions in stock there didn't have the update initially). If I attempt to claim the phone as defective, do you think I could avoid the $35 restocking fee, considering I'd swap for the exact same model of phone?
I'm not sure what to expect when going back there. Some CSR's seem much more technical than others, so I don't know if I'd be drilled about the issue I'm claiming. Any advice here? Would focusing on a 'bad battery' or 'device overheating' raise any red flags? Should I bring it in drained of battery life? I've kept excellent care of the phone; it's in mint condition without a scratch or blemish, non-rooted, and fully updated.
Even if I have to pay the $35 fee, I would do it for a non-updated phone. I'm just worried that by chance the CSR that gives me my replacement would decide to run the upgrade, as it will pop up immediately. Also, any tips on ensuring I avoid the upgrade until I back up the phone and root it? Just yank out the SIM until it's good to go?
Thanks for any advice you may have. I'm new here so flame me relentlessly for any rules I may have broken . And yes, I know, ultimately I'm complaining about having an S4 (read: kinda being a *****).
I stopped the update by turning off WiFi and data until I had it rooted and ROMed
Sent from my SCH-I545 using xda premium
My understanding of the guarantee is that it can be returned for any reason. I can't tell from a quick Google search, but it sounds like you might have a shot at no restocking fee if you're exchanging for the same model.
Given those tidbits, I'd tell them you want to exchange the phone due to reduced functionality after the update, and leave it at that. If they offer to troubleshoot, you can then say "sure, remove the update", which they can't do. I think this approach will give you the best chance of leaving the store with an un-updated phone and no fee. No CSR is going to take the OTA after having to deal with the guy who really hates the update for nonspecific reasons.
Sent from my SCH-I545 using xda premium
TheJ0hnman said:
My understanding of the guarantee is that it can be returned for any reason. I can't tell from a quick Google search, but it sounds like you might have a shot at no restocking fee if you're exchanging for the same model.
Given those tidbits, I'd tell them you want to exchange the phone due to reduced functionality after the update, and leave it at that. If they offer to troubleshoot, you can then say "sure, remove the update", which they can't do. I think this approach will give you the best chance of leaving the store with an un-updated phone and no fee. No CSR is going to take the OTA after having to deal with the guy who really hates the update for nonspecific reasons.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Interesting point, TheJ0hnman. I think turning window animations to something atrocious will help me have something that seems effed upon a cursory check, as well as some other developer options that undoubtedly make you think "wtf" if you don't know better, like flash on update etc. (wish I could then rehide the developer menu). Do you really think blaming the update would work well? I think I'd rather feign ignorance and say that the update "screwed with everything, battery life and runs slow", and act as if I'm unfamiliar with technical operation of android.
I don't think user error is covered under the 14 day WFG .
Why not keep it simple by saying you just want to swap colors. Whichever is less popular (white?) might have a bigger stock backlog & thus be more likely to have MDK firmware. Then either be bold and ask them not to update OTA, or be in a terrific hurry to get somewhere else and tell them you'll activate and set the phone up yourself.
cantare said:
Why not keep it simple by saying you just want to swap colors. Whichever is less popular (white?) might have a bigger stock backlog & thus be more likely to have MDK firmware. Then either be bold and ask them not to update OTA, or be in a terrific hurry to get somewhere else and tell them you'll activate and set the phone up yourself.
Click to expand...
Click to collapse
That makes a lot of sense, cantare. Only thing is I might end up paying the restocking fee. I think I'll try the warranty replacement first. Imagine me going through all this just to get another VRUAME7'd phone!
soad1789 said:
Hey guys, so I recently picked up the S4 as I had an upgrade and chose this phone specifically for it's support by developers here on XDA. Strictly due to my own aloofness, and not having checked the forums for a few weeks before walking into the store (fail), I ran the update as it popped up immediately and I figured "why not" (I KNOW, I went full-retard and expected something useful from a Verizon OTA... they screwed me last time with an OTA too ).
Anyway, I still have about ten days before my "Worry-free Guarantee" runs out, and I'm really considering going back and claiming a warranty replacement on my phone in an attempt to receive a non-VRUAME7-equipped phone (as I said, the 16GB versions in stock there didn't have the update initially). If I attempt to claim the phone as defective, do you think I could avoid the $35 restocking fee, considering I'd swap for the exact same model of phone?
I'm not sure what to expect when going back there. Some CSR's seem much more technical than others, so I don't know if I'd be drilled about the issue I'm claiming. Any advice here? Would focusing on a 'bad battery' or 'device overheating' raise any red flags? Should I bring it in drained of battery life? I've kept excellent care of the phone; it's in mint condition without a scratch or blemish, non-rooted, and fully updated.
Even if I have to pay the $35 fee, I would do it for a non-updated phone. I'm just worried that by chance the CSR that gives me my replacement would decide to run the upgrade, as it will pop up immediately. Also, any tips on ensuring I avoid the upgrade until I back up the phone and root it? Just yank out the SIM until it's good to go?
Thanks for any advice you may have. I'm new here so flame me relentlessly for any rules I may have broken . And yes, I know, ultimately I'm complaining about having an S4 (read: kinda being a *****).
Click to expand...
Click to collapse
Unfortunately it's yourself that screwed you. Not the OTA.
Root users know NEVER to take an OTA.
Hi Everyone. I just upgraded to the S4 last Sunday and while I was in the store and they were activating the phone, it started the update. I did not realize that this update locked everything down.
So, I decided that I would wait it out and see when the new update would be cracked. That was a couple days ago and I was having flash withdrawals. This morning I figured I would go to the Verizon store near work and just ask straight up ask if I could return my phone because of the new update....and as soon as the words update came out of my mouth, the girl interrupted me and said "Yes, we are having all kinds of issues with the new update and have replaced phones all weekend. We will get you a new phone".
5 mins later, new phone in hand with MDK software. AND the whole store told me not to take the update that another one is in the works. Can't wait to get home and root this thing and get Andy's Bone Stock ROM running.
anyone know the status on refurbs with the update?
i might have to get mine replaced due to brightness problems on my buttons and curious how well people are doing with the refurbs
kaos2569 said:
Hi Everyone. I just upgraded to the S4 last Sunday and while I was in the store and they were activating the phone, it started the update. I did not realize that this update locked everything down.
So, I decided that I would wait it out and see when the new update would be cracked. That was a couple days ago and I was having flash withdrawals. This morning I figured I would go to the Verizon store near work and just ask straight up ask if I could return my phone because of the new update....and as soon as the words update came out of my mouth, the girl interrupted me and said "Yes, we are having all kinds of issues with the new update and have replaced phones all weekend. We will get you a new phone".
5 mins later, new phone in hand with MDK software. AND the whole store told me not to take the update that another one is in the works. Can't wait to get home and root this thing and get Andy's Bone Stock ROM running.
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Wow. I hope I have a similar experience! kaos2569, you got a black 16gig this morning and it was pre-ME7? This truly gives me hope.
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
kaos2569 said:
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
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my phone should be here weds, so ill give this a try this weekend. unless the doodoo brown ones come pre-update.
kaos2569 said:
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
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Wow do I feel sly! My experience was not quite as straightforward as yours, kaos2569, but I pulled it off! I had to convince two CSRs, one who actually also owned an S4 and was clearly no n00b (though he said he had the ME7 update so I guess not an XDA regular). I used one of the update screens in developer options to trick the first lady, who then restarted my phone and had me wait to be seen. While waiting, I went back and turned on developer options again, then turned them off, realizing beforehand that open apps will retain the "screwy" look even with the options off. The guy proceeded to investigate my phone for what must've been 20 minutes. I kept insisting the problem was intermittent and hinting at the possibility that the update played a role in the problem. After some skepticism (he noticed the developer options were off but the menu was available; I played dumb, saying I let a gadget-freak friend look at it for a bit), he finally offered me a free(!) replacement and I took it. I was waiting for a while once he got the new phone out, and was getting nervous that he might've been installing the update. He said "I'm downloading the update now, I'll run through it here to make sure there are no issues" so I immediately told him I had to be somewhere in ten minutes. He handed my phone back to me, I turned it off immediately, pulled the battery, and went home. Pulled the SIM card and booted-- still MDK indeed! Wow. It was a process but it was worth it. Can't wait to get some custom ROMs on this!
I can understand the animosity some people might have over doing something like this, but I was scarred by Verizon for nearly the entirety of the two years I had had my old phone, due to another damn OTA update, which didn't lock me out, but installed Gingerbread and made the phone basically impossible to use (legit, 12 seconds to open the ****** dialer). I just couldn't let Verizon lock me down again without a fight. And I will *SURELY* remember that guy the next time an upgrade comes along.
Thanks again kaos! You gave me the confidence to believe it could be done, and that it wasn't too late!
all i did was take it back within first 14 days... before i did though i went into app settings and disabled all apps including play store so they were not visible in app drawer. i told him it was freezing and soft booting itself after i updated the phone.. then i told him i called in and spoke with a tech n did a factory reset and everything dissappeared including my apps and i cant dl apps since my play store is gone.. he was lookin at it for a bit and was like wow thats weird! i told him the tech said since i was within 14 days he told me to go back to the store and exchange for a new one that wasnt updated.. worked like a charm! i told him not to update it that ill decline it until they come out with a new update n that was it! rooted n installed twrp soon as i got home been flashin every rom on here since! currently on hyperdrive n lovin it!
Sent from my SCH-I545 using xda app-developers app
soad1789 said:
Wow do I feel sly! My experience was not quite as straightforward as yours, kaos2569, but I pulled it off! I had to convince two CSRs, one who actually also owned an S4 and was clearly no n00b (though he said he had the ME7 update so I guess not an XDA regular). I used one of the update screens in developer options to trick the first lady, who then restarted my phone and had me wait to be seen. While waiting, I went back and turned on developer options again, then turned them off, realizing beforehand that open apps will retain the "screwy" look even with the options off. The guy proceeded to investigate my phone for what must've been 20 minutes. I kept insisting the problem was intermittent and hinting at the possibility that the update played a role in the problem. After some skepticism (he noticed the developer options were off but the menu was available; I played dumb, saying I let a gadget-freak friend look at it for a bit), he finally offered me a free(!) replacement and I took it. I was waiting for a while once he got the new phone out, and was getting nervous that he might've been installing the update. He said "I'm downloading the update now, I'll run through it here to make sure there are no issues" so I immediately told him I had to be somewhere in ten minutes. He handed my phone back to me, I turned it off immediately, pulled the battery, and went home. Pulled the SIM card and booted-- still MDK indeed! Wow. It was a process but it was worth it. Can't wait to get some custom ROMs on this!
I can understand the animosity some people might have over doing something like this, but I was scarred by Verizon for nearly the entirety of the two years I had had my old phone, due to another damn OTA update, which didn't lock me out, but installed Gingerbread and made the phone basically impossible to use (legit, 12 seconds to open the ****** dialer). I just couldn't let Verizon lock me down again without a fight. And I will *SURELY* remember that guy the next time an upgrade comes along.
Thanks again kaos! You gave me the confidence to believe it could be done, and that it wasn't too late!
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And you are proud of this? It's because of people like you returning non defective products that the rest of the consumers have to suffer. tl;dr guess you have a total lack of integrity and morals to just accept your screw up. You sir are a douche bag.
Reading to learn about your device. Crazy, Who would of known.
Sent from my SCH-I545 using Tapatalk 2
zetsumeikuro said:
And you are proud of this? It's because of people like you returning non defective products that the rest of the consumers have to suffer. tl;dr guess you have a total lack of integrity and morals to just accept your screw up. You sir are a douche bag.
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hexitnow said:
Reading to learn about your device. Crazy, Who would of known.
Sent from my SCH-I545 using Tapatalk 2
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You guys are certainly entitled to your opinions, and I really don't disagree. I have egg on my face from the whole event. After all, it was my fumbling that screwed me over in the first place. However, I'm curious as to your feelings about Big Red itself. Like I said, this phone enticed me exactly for it's support by this community, and Verizon obviously realized that if they in turn locked the phone down with an update. What of that?
zetsumeikuro; this device will quickly be determined a Certified Like-New Replacement. I took pristine care of the phone, didn't screw around with the internals at all, and even kept the touchscreen under the manufacturer-issued screen protector the entire time I had the phone. If someone (due to their own bumbling) drops their phone in water, loses it, etc. They will end up with that phone and be very happy with it, unless they expected to luck out on a replacement and receive a pre-ME7 phone as well. I'm sorry, I can't say I see the harm in that, or how any other consumer suffers outright. I could've gotten a replacement within my 14 days for almost any reason. Yes-- I got out of a restocking fee and got a pre-update phone; what if I just paid $35 and got a Droid instead?
hexitnow, absolutely. I goofed up, that's for sure. I could attempt to excuse that by saying how I've been working 65-hour weeks and attempting to orchestrate a move into a new apartment lately, but I'm sure nobody really cares about that. Yes, I was negligent, having read up on the phone in early June thinking our upgrade was sooner than it actually was (and being treated oh-so-rudely by a CSR when we thought our upgrades were available back then), but ultimately it was me being stupid. I believe I learned a lesson here, and you rightly may resent me and people like me for our stupidity, but people make mistakes. This isn't my first or last one, either. Ultimately, it's just a phone update, I screwed nobody in doing what I did except arguably Verizon, who I managed to avoid paying yet another $35 to. I... I just don't feel that bad. I've felt wronged by them at every turn, and honestly I feel worse sticking with them as my carrier then I do taking advantage of my "Worry-free Guarantee" (assuming you don't worry about $35 fees).
Note that I am known to be a "whimsical douchebag", however.
soad1789 said:
You guys are certainly entitled to your opinions, and I really don't disagree. I have egg on my face from the whole event. After all, it was my fumbling that screwed me over in the first place. However, I'm curious as to your feelings about Big Red itself. Like I said, this phone enticed me exactly for it's support by this community, and Verizon obviously realized that if they in turn locked the phone down with an update. What of that?
zetsumeikuro; this device will quickly be determined a Certified Like-New Replacement. I took pristine care of the phone, didn't screw around with the internals at all, and even kept the touchscreen under the manufacturer-issued screen protector the entire time I had the phone. If someone (due to their own bumbling) drops their phone in water, loses it, etc. They will end up with that phone and be very happy with it, unless they expected to luck out on a replacement and receive a pre-ME7 phone as well. I'm sorry, I can't say I see the harm in that, or how any other consumer suffers outright. I could've gotten a replacement within my 14 days for almost any reason. Yes-- I got out of a restocking fee and got a pre-update phone; what if I just paid $35 and got a Droid instead?
hexitnow, absolutely. I goofed up, that's for sure. I could attempt to excuse that by saying how I've been working 65-hour weeks and attempting to orchestrate a move into a new apartment lately, but I'm sure nobody really cares about that. Yes, I was negligent, having read up on the phone in early June thinking our upgrade was sooner than it actually was (and being treated oh-so-rudely by a CSR when we thought our upgrades were available back then), but ultimately it was me being stupid. I believe I learned a lesson here, and you rightly may resent me and people like me for our stupidity, but people make mistakes. This isn't my first or last one, either. Ultimately, it's just a phone update, I screwed nobody in doing what I did except arguably Verizon, who I managed to avoid paying yet another $35 to. I... I just don't feel that bad. I've felt wronged by them at every turn, and honestly I feel worse sticking with them as my carrier then I do taking advantage of my "Worry-free Guarantee" (assuming you don't worry about $35 fees).
Note that I am known to be a "whimsical douchebag", however.
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Don't see the harm in falsifying issues with a non defective device? I'm sure Samsung and Verizon will beg to differ. Yeah your device will probably get turned into a CLNR but clearly someone will be taking a hit for the brand new device you got. I mean the whole issue here that you seem to not see is the utter lack of integrity/honesty on your part. You screwing with developer options to make it look like the phone is having intermittent software issues to some untrained CSR. What you did there just reeks of desperation of you not willing to accept a mistake you made. I'm not going to go into the whole Verizon/Sammy locking down the device debacle, as there is the developer edition of the device. I'm not trying to defend Verizon and their ways.. Simply put it I'm disgusted with the lengths/measure you took to get a replacement device.
zetsumeikuro said:
Don't see the harm in falsifying issues with a non defective device? I'm sure Samsung and Verizon will beg to differ. Yeah your device will probably get turned into a CLNR but clearly someone will be taking a hit for the brand new device you got. I mean the whole issue here that you seem to not see is the utter lack of integrity/honesty on your part. You screwing with developer options to make it look like the phone is having intermittent software issues to some untrained CSR. What you did there just reeks of desperation of you not willing to accept a mistake you made. I'm not going to go into the whole Verizon/Sammy locking down the device debacle, as there is the developer edition of the device. I'm not trying to defend Verizon and their ways.. Simply put it I'm disgusted with the lengths/measure you took to get a replacement device.
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As I said, you're entitled to your opinions. I could've swapped the phone for any reason, even if I just "didn't like it", as per Verizon's policy. Even if I paid$35 and swapped for an iPhone both Verizon and Samsung would've taken the same "hit". I just managed to avoid the restocking fee. But as you imply, I'm sure Verizon and Samsung will gather in a circle and weep.
They can take that $35 from the device upgrade fees they failed to mention in store. But I'm expected to maintain my full integrity.gotcha.
You sound like my father :laugh:

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