[Q] Problem installing: Samsung Mobile MTP Device - Galaxy S II Q&A, Help & Troubleshooting

My I9100G was connecting to PC fine, but then for some reason, it stopped connecting to Kies, and even stopped being seen as a mass storage media! WinXP SP3 says problem occurred while installing Samsung mobile MTP Device and that's it! Here is a photo:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I have checked threads about this matter on this forum and other fora, and nothing seems to be working:
I have completely uninstalled Kies and its drivers, installed WMP11, updated .NET Framework, then reinstalled Kies, connected using debug mode, then normal mode, made connection troubleshooting and it still didn't work! It's very frustrating!
Thank you.

---

what rom you got on?

---

MagnumJoe said:
My I9100G was connecting to PC fine, but then for some reason, it stopped connecting to Kies, and even stopped being seen as a mass storage media! WinXP SP3 says problem occurred while installing Samsung mobile MTP Device and that's it! Here is a photo:
I have checked threads about this matter on this forum and other fora, and nothing seems to be working:
I have completely uninstalled Kies and its drivers, installed WMP11, updated .NET Framework, then reinstalled Kies, connected using debug mode, then normal mode, made connection troubleshooting and it still didn't work! It's very frustrating!
Thank you.
Click to expand...
Click to collapse
The possibility is that the samsung drivers you have in the PC is not updated. Download the updated Samsung Drivers online - you can use google to search for it - including KIES. This should solve your problem
HIT THANKS IF IT HELPS YOU IN ANYWAY!!!

---

nursespecialist said:
The possibility is that the samsung drivers you have in the PC is not updated. Download the updated Samsung Drivers online - you can use google to search for it - including KIES. This should solve your problem
HIT THANKS IF IT HELPS YOU IN ANYWAY!!!
Click to expand...
Click to collapse
No they are up to date. I updated them with the 4th June update actually.
linkhunter said:
what rom you got on?
Click to expand...
Click to collapse
No: nothing special: didn't flash my mobile yet.
It's:
2.3.6
Baseband: I9100GXXKL4
Kernel Version: 2.6.35.7 [email protected] #2
Build Number: GINGERBREAD.JPLC1
My build number has a problem with doomlord's kit. I don't wanna lose warranty. I am going easy on flashing.

---

Bump

---

Bump

---

Just so everybody would know, even after i restored my phone to factory settings, Samsung Mobile MTP Device still failed, i have completely given up hope.

---

MagnumJoe said:
Just so everybody would know, even after i restored my phone to factory settings, Samsung Mobile MTP Device still failed, i have completely given up hope.
Click to expand...
Click to collapse
Depending on your skills Microsoft's Media Transfer Protocol Porting Kit could help you debugging the problem. Furthermore the error you are experiencing does not seem specific to Samsung devices. Therefor chances are good you get help if you post your problem in one of the many forums run by Microsoft (if you did not already do so). However you will have to do some research to find the right forum, don't ask me please

---

fxrb said:
Depending on your skills Microsoft's Media Transfer Protocol Porting Kit could help you debugging the problem. Furthermore the error you are experiencing does not seem specific to Samsung devices. Therefor chances are good you get help if you post your problem in one of the many forums run by Microsoft (if you did not already do so). However you will have to do some research to find the right forum, don't ask me please
Click to expand...
Click to collapse
You mean the problem is in my system?

---

MagnumJoe said:
You mean the problem is in my system?
Click to expand...
Click to collapse
Yes, looks like.
I do not really understand your question: didn't you try to connect your phone to some other Windows system ? Only then you are able to tell if your problem is related to the phone or the host system or both.
Before debugging with the Media Transfer Protocol Porting Kit you should definitely have done the following things:
use another USB cable
use another USB port (no port on hub)
connect phone to another Windows system

---

fxrb said:
Yes, looks like.
I do not really understand your question: didn't you try to connect your phone to some other Windows system ? Only then you are able to tell if your problem is related to the phone or the host system or both.
Before debugging with the Media Transfer Protocol Porting Kit you should definitely have done the following things:
use another USB cable
use another USB port (no port on hub)
connect phone to another Windows system
Click to expand...
Click to collapse
I have done everything you can imagine! I even installed the omap4430 drivers! The only thing I didn't try is black magic! And what's making me suspect what you are saying its that this happened after some windows updates and installs and reinstalls. I will reinstall a clean version anyway and change the hard dusk because it's having troubles. So I guess it's that.