Just got one and it made my reception at home great. Plus Att gave me one free just had to ask nicely.
Sent from my SAMSUNG-SGH-I717 using xda premium
Sure wish they'd do that for me. I live in a hilly area where the towers just don't reach my home (I'm at 1 bar of service in half the house, no service in the lower level, and on the roof I'm lucky to get 3 bars. 80-90% of calls are dropped here). I've called over a dozen times, tried talking to the stores and having them call and ask, but no luck. Every single rep has said they're not allowed to give out Microcells like that. Especially when I'm a quarter mile from the nearest tower. Sure doesn't matter that there's a freaking hill between me and the tower. LOL.
johnus said:
Sure wish they'd do that for me. I live in a hilly area where the towers just don't reach my home (I'm at 1 bar of service in half the house, no service in the lower level, and on the roof I'm lucky to get 3 bars. 80-90% of calls are dropped here). I've called over a dozen times, tried talking to the stores and having them call and ask, but no luck. Every single rep has said they're not allowed to give out Microcells like that. Especially when I'm a quarter mile from the nearest tower. Sure doesn't matter that there's a freaking hill between me and the tower. LOL.
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Ahh your right they can't but the Rep I talked to found a way around it. She credited my account 216 which is what my bill is then she said now instead of paying your bill this month go to Att store and get a microcell for the same price. They can credit your account for drop calls.
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nthknd said:
Ahh your right they can't but the Rep I talked to found a way around it. She credited my account 216 which is what my bill is then she said now instead of paying your bill this month go to Att store and get a microcell for the same price. They can credit your account for drop calls.
Sent from my SAMSUNG-SGH-I717 using xda premium
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Hmm...I'll have to try that with them. Thanks
Paid for mine about a year ago, definitely helped the the signal inside the house, get a steady 4-5 bars now when before it was one if I was lucky. Its a shame though some had to pay for a micro-cell when ATT should have been investing in increasing thier network towers, and then they want to turn around and try to charge you $20 a month for unlimited calling on the micro-cell! That means they want to charge you to help them by decreasing their tower traffic and using your wifi, that's BS where I come from, luckily I hardly use my minutes I pay for anyway!
The problem around here is none of the residents want the towers nearby, but then complain about bad signal all the time.
And I totally agree about charging for unlimited voice over the microcell. It's using my cable connection I'm already paying for, why should I pay again? They should be offering it for free to relieve stress from the overcrowded towers.
I didn't get that call crap.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had terrible signal at my house. There was literally a 2x2 foot area I could stand in my front yard and I could get one bar. Talked to AT&T about a Microcell, but they wanted $200 for it. I gave up arguing with them, so the wife calls immediately after I hang up and they send her one for the cost of shipping, which was $10. It was pretty irritating, but it's nice to have full bars in my house now.
One odd thing I've noticed. If I'm home for most of the day, connecting through the Microcell, I have to reboot my phone when I leave the house for it to pick up a regular signal. Not really a problem, just a quirk that I run into.
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I needed one in my last place I rented. Att gave me one free of charge. Really does make a hugh differnece.
Eric
RavenZwei said:
I had terrible signal at my house. There was literally a 2x2 foot area I could stand in my front yard and I could get one bar. Talked to AT&T about a Microcell, but they wanted $200 for it. I gave up arguing with them, so the wife calls immediately after I hang up and they send her one for the cost of shipping, which was $10. It was pretty irritating, but it's nice to have full bars in my house now.
One odd thing I've noticed. If I'm home for most of the day, connecting through the Microcell, I have to reboot my phone when I leave the house for it to pick up a regular signal. Not really a problem, just a quirk that I run into.
Sent from my SAMSUNG-SGH-I717 using XDA
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Click to collapse
Try turning airplane mode on then back off. Shouldn't have to do a full reboot.
any advice
considering buying this device because service in my house is awful. i am not technically an att customer but i am using their service through net 10 with an att sim card. i know very little about femtocells but was curious if there were any other options of products besides this "att microcell". is it possible to purchase another brand of femtocell other than this official att microcell and have it improve my att signal? any help would be greatly appreciated.
I have an at&t microcell and I love it! You have to have an at&t account to set it up, and configure the gps. So I'm not sure you should even consider an at&t microcell unless net 10 can let you access it. Maybe if you have a friend or family member on at&t you can ask them to set it up for you. I searched for many other ways to improve my signal and they were pricy! Like $500 bucks for a crappy signal booster that required mounting antennas and stuff. I settled on the microcell and have no regrets! Sorry if I'm not much help.
Related
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
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YoMaMa7467 said:
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
Sent from my cm_tenderloin using Tapatalk
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Click to collapse
You have to make a strong case of:
1. Really bad service and what you did to escalate.
2. Really bad network coverage were you live l, work, hang out even while they advertise other.
In summary, you have to demonstrate that you had many things going wrong and nothing going good, what you did trying to get their attention and they didn't listen and then.... Maybe, if you have the right poker face, you might be lucky to get the etf off or pay less.
Good luck.
Sent from my PG86100 using Tapatalk
Keep your eyes open on slickdeals and google. It seems that every couple of months sprint is changing something that creates a loophole to get out of etf
Sent from my PG86100 using XDA App
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
Sent from my HTC EVO 3D using Tapatalk
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes at least thats how it was when i used it for a month however the data speeds i got with it were at least 10 times faster than sprint!
Yea no mobile to mobile but u do get nights
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Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
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I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
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Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes
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They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
sitlet said:
I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
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1.4 gb in a week isnt mutch ive used upwards or 25 gb in a month
i haven't heard of one person paying an etf when sprint cancels them. Ive heard of them getting there bill and the etf is on there and they call and sprint removes it.
Im not sure why but from my acount looking at my call logs and doing the math they give u free nights and weekends still with roaming but not mobile to mobile
[/They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at
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Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
vin255764 said:
Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
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They r nice and discrete about it.... There are some pics of some letters somewhere on Xda... Good stuff
Shot from my sharp shooter in 3d
With my service I'm lucky to get about a gig of data used each month. WiFi has saved my life and is pretty much the only thing that allows me to use my phone. For a while today i was stuck on 1X no tower work or nothin then it just goes to 3g. I have also nothiced a jig degradation of signal strength around my town. So I guess its Verizon prl for me.
Sent from my PG86100 using Tapatalk
Hi, currently I'm a Sprint customer and I would like to know from you ATT users how are your service with ATT. I use about 2GB of data on average, don't make that many calls but received some text messages. I would like to have the Galaxy Note because of the size. what are your charges basicaly with ATT?. What can I expect?.
thank you in advance.
caguas56.
Go to ATT.com, pick your plan and features, and it will answer all your questions. Add about 10-15% for fees and taxes. What else is there to know?
Agoattamer said:
Go to ATT.com, pick your plan and features, and it will answer all your questions. Add about 10-15% for fees and taxes. What else is there to know?
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that I know to do. what I want is experenses from att users on how cheap or expensive service for a person like me maybe on ATT. you don't have to disclose your expenses just give me an idea if it's worth it or not. thanks anyway.
450 mins (34.99), unlimited texting (20.00), unlimited data (30.00), insurance (6.99)...15% military discount....monthly bill is about $95 bucks.
Sent from my SAMSUNG-SGH-I717 using XDA
Hi, I have the Att galaxy note on straight talk. Forget the Att prices. It costs me 49.969 after taxes for unlimited talk text and web even though the web part is not really unlimited from what I hear. It may cost more and in the long run for the phone but no contract, or any of the att bull crap. Thats just my 2 cents.
ehscougar00 said:
Hi, I have the Att galaxy note on straight talk. Forget the Att prices. It costs me 49.969 after taxes for unlimited talk text and web even though the web part is not really unlimited from what I hear. It may cost more and in the long run for the phone but no contract, or any of the att bull crap. Thats just my 2 cents.
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when did you got yours?. I have checked and is not there.
25 bux a month after fees, unlimited everything. Lol. Employee plan.
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crxlvr said:
25 bux a month after fees, unlimited everything. Lol. Employee plan.
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Click to collapse
Y'all hiring? My AT&T bill = car note...
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caguas56 said:
that I know to do. what I want is experenses from att users on how cheap or expensive service for a person like me maybe on ATT. you don't have to disclose your expenses just give me an idea if it's worth it or not. thanks anyway.
Click to expand...
Click to collapse
Right now AT&T's LTE Network is Completely Unsaturated in most areas, if you look at mine & Wish777's Ultimate Modem Megathread you'll see proof of what a network at 25% of ideal capacity can do. Look at the UCLE2 results. Speedtests screenshots, latency averages, upload & download.
In short, it's the most consistent LTE i've seen, and i've owned LTE data cards on verizon and an Overdrive on Sprint.
It's well worth it. The service is top notch. Customer service? Well...what carrier can claim that as one of their strong points?
AT&T mainly got a bad rep because of the iphone. The truth is, the iPhone wasn't built for america. It was built using an Infineon radio designed for use in densly populated areas-- ie Europe and Asia. The AT&T networks weren't set up to communicate the way the iphone liked to. The "way" the iPhone communicates was surely preferred, but nonetheless, they weren't prepared-- no carrier was.
I'm discussing this because i think it's important. If you look at custome satisfaction and dropped calls before the iPhone (in my experience, no other phones had this issue) AT&T was at the top. Now, the number #1 blemish on AT&T's service record is this issue. If you don't buy an iPhone, you won't drop calls due to the network any more than other carriers...they don't publish data on this, but i make about 5 phone calls a day, for about 5-10 minutes each. I've dropped 4 calls in the past 10 months...and all of them were on the iPhone. I got my note the day it came out, and besides the first ICS leak's shortcomings when it came to hangs, freezes, and FCs, i haven't dropped any call. Nor have i hit a dead-zone anywhere-- even in places i should have. I frequently visit hospitals and other large businesses, and i often have 3-4 bars in places i used to have 0.
But service quality is largely local, and for this reason, i'll summarize my suggestion as such:
Nearly all carriers (including the small ones-- and AT&T) have a policy (as directed by law in some states) that upon the 30 day mark, if you're not happy with your service, you can return the phone and nullify your contract.
You can't go wrong with testing the Note for thirty days, and you can't rely on media reports, or notorious high-maintenance (technologically =D) iPhone users for your judgment of any carrier. My guess is that your service will be ten times better than Sprint's, and even if the service was worse, 2 weeks with the Note will have you begging to stay around. =P
Jamesyboy said:
Right now AT&T's LTE Network is Completely Unsaturated in most areas, if you look at mine & Wish777's Ultimate Modem Megathread you'll see proof of what a network at 25% of ideal capacity can do. Look at the UCLE2 results. Speedtests screenshots, latency averages, upload & download.
In short, it's the most consistent LTE i've seen, and i've owned LTE data cards on verizon and an Overdrive on Sprint.
It's well worth it. The service is top notch. Customer service? Well...what carrier can claim that as one of their strong points?
AT&T mainly got a bad rep because of the iphone. The truth is, the iPhone wasn't built for america. It was built using an Infineon radio designed for use in densly populated areas-- ie Europe and Asia. The AT&T networks weren't set up to communicate the way the iphone liked to. The "way" the iPhone communicates was surely preferred, but nonetheless, they weren't prepared-- no carrier was.
I'm discussing this because i think it's important. If you look at custome satisfaction and dropped calls before the iPhone (in my experience, no other phones had this issue) AT&T was at the top. Now, the number #1 blemish on AT&T's service record is this issue. If you don't buy an iPhone, you won't drop calls due to the network any more than other carriers...they don't publish data on this, but i make about 5 phone calls a day, for about 5-10 minutes each. I've dropped 4 calls in the past 10 months...and all of them were on the iPhone. I got my note the day it came out, and besides the first ICS leak's shortcomings when it came to hangs, freezes, and FCs, i haven't dropped any call. Nor have i hit a dead-zone anywhere-- even in places i should have. I frequently visit hospitals and other large businesses, and i often have 3-4 bars in places i used to have 0.
But service quality is largely local, and for this reason, i'll summarize my suggestion as such:
Nearly all carriers (including the small ones-- and AT&T) have a policy (as directed by law in some states) that upon the 30 day mark, if you're not happy with your service, you can return the phone and nullify your contract.
You can't go wrong with testing the Note for thirty days, and you can't rely on media reports, or notorious high-maintenance (technologically =D) iPhone users for your judgment of any carrier. My guess is that your service will be ten times better than Sprint's, and even if the service was worse, 2 weeks with the Note will have you begging to stay around. =P
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<<<What he said..
I was a 10 year Sprint customer, and, over the last year or so, their service went to hell, their prices went up, and their network sucked big time.
ATT has been great for me; fantastic LTE speeds, pricing is less than Sprint for my family of 3, and the Note is fantastic, speed, view ability, and in every other way..
I'm no ATT fanboy, but so far, this is the best cellular experience I have had in the last 20+ years!
Thank you all! , like I said before, for a person like me who use about 2Gb of data a month what would you recommend as a data plan?
caguas56 said:
Thank you all! , like I said before, for a person like me who use about 2Gb of data a month what would you recommend as a data plan?
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Click to collapse
you can start with 300 meg for 20 bucks, and upgrade it to 2 gigs for 30 dollars, or, just start there and see what you use for a couple of months
Consistent service and bill, decent customer service in my area, expensive yet worth what I pay for unlimited with 2gb and insurance
Sent from my SAMSUNG-SGH-I717 using XDA
I second that, good service from cell towers / customer service. I'm in a very small town considering what I've seen from other users. We don't have LTE yet, just HSPDA or whatever it's called. But no dropped calls EVER, and data is consistent and reasonably fast.
tyler79durdan said:
Consistent service and bill, decent customer service in my area, expensive yet worth what I pay for unlimited with 2gb and insurance
Sent from my SAMSUNG-SGH-I717 using XDA
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as mentioned, why not just go to ATT.com and plug in your options? Like its no comparison to ask up because we dont all have the exact plan/options. Regardless of what we tell you we pay, what you'll pay DEFINITELY will be what comes up when u go to att.com
SayWhat10 said:
as mentioned, why not just go to ATT.com and plug in your options? Like its no comparison to ask up because we dont all have the exact plan/options. Regardless of what we tell you we pay, what you'll pay DEFINITELY will be what comes up when u go to att.com
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How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
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tyler79durdan said:
How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
The op asked about charges
Att.com will give you that
SayWhat10 said:
The op asked about charges
Att.com will give you that
Click to expand...
Click to collapse
And service....first sentence.
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defnow said:
And service....first sentence.
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Click to collapse
how bout you answer him about service
i told him att.com, im done
have a great day
tyler79durdan said:
How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
ATT.com has a coverage map. And it looks like Ft. Worth even has LTE. So coverage is good. To give a better idea on dropped calls, data, or anything of the sort you would have to know an exact location. But this really isn't the forum for all this, is it?
So I bit and ported out of my (off-contract) nearly 12yr+ VerizonWireless service a few days ago and went for this phone and Sprint's unlimitted data, ect... on a 3 line plan which included a base LGE Android Rezound for my girlfriend & was also talked into their "Home Connect" box since I already had long ago dropped my home line since Verizon's coverage was superb in my home and I don't make enough calls outside of the network to bother with a home phone.
Here I am, All modded up running [ROM] Sep-13 MeanROM ICS v4.2 | 2.13.651.1 | Mods | Batt saver and a happy camper with my EVO other than:
-I only get about 1 bar in my house if any and numerous dropped calls.
-My Phone is stuck on "Roaming" even in a top/solid GREEN area on the Verizon coverage map where I work.
-The "Home Connect" is being shipped to me and won't arrive until Monday (This isn't a problem in itself). I just expect to have the same ****ty service with it as my home phone since I'm told it still uses the Sprint towers. (Note: My home is on the frings of good/fair regarding my address and Sprint's Coverage map which has been ruthlessly pointed out to me by the Sprint support techs I've talked to as of late)... Thus their excuse as to maybe I should just switch to another provider. (Insert another sarcasm smiley ---> )
So my first discussion with a Sprint Agent via *2 yesterday sounded promising. Immediately she recgonized and sympathized with my problem at home and mentioned/recommended a "Free" AirAve box system to plug into my highspeed cable wifi in order to boost my signal. She also had me try a "Profile" update just for kicks which did absolutely nothing. This agent felt like I was a strong candidate for one of these boxes and advised that it would likely be approved free of charge in order to retain me as a new customer.
Today, A whole new story. I first get a call back from that former agent that was working on the approval for the AirAve. She felt again, after I reported having several dropped calls today, one while we were attempting to converse, that I would get one of these shipped out. I told her about my concerns of the 14-day trial I was in and wanted to assure I would get and know if this device would benefit me before that was up and I would have no recourse then on getting a refund and out of my 2yr contract. She assured me she was working on getting it approved with her supervisor as we spoke and was just about to read me a confirmation number of some sorts when (*BINGO*) my call dropped yet again.
So back I go on the phone dialing *2 and going through all the bs steps to connect with yet another agent (you never get the same one, nor do they have the ability to connect you to that other one even when you give them their name...) This agent takes a new turn with me after I go through my dilema. I am told absolutely no free AirAve until I am with Sprint for 90 days. I tell her I can't accept this as I'm not going to chance waiting out my 14day return window in hopes to months later find out if I can actually have phone conversations whilst at home. She puts me on hold to connect to her supervisor to discuss but (*BOING*), yet another dropped call.
I call back several more times and speak to several different agents while not as harsh as the last, inform me that their normal policy is 90 days to qualify for an AirAve assist device BUT that their supervisors can sometimes over-ride this depending on the conditions. So things are left at their records indicating that the original Agent from yesterday whom is in my corner in trying to get me the AirAve has submitted for supervisor approval, however, they won't be making that decision until a weekday (Monday) at the earliest.
-----------------------------
So here I am pondering what to do.
-Keep having faith and patience with this run-around in hopes that this AirAve will solve my problems even if I do qualify to get one.
-Start shopping other providers: AT&T or back to Verizon which I don't really want to do. :crying:
Anyone have opinions on this or a similar experience?
Sprint is great but do not put yourself in a service crunch. The 14 days are there for you to review this. I suggest trying, T-Mobile & *cringe* AT&T before crawling back to Verizon.
Whatever carrier, just make sure you have reliable coverage where you frequent.
The cost will be restocking fees, .vs getting locked in a 2 year agreement you're unhappy with.
Sent from my EVO using xda premium
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
cruise350 said:
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
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Yep, I believe Verizon did/does have the LTE coverage at my house if you mean the 4G. I had the Droid X so never benefited by that though. I'm really at a toss as to what to do. I never chewed through that much data even when on Verizon, it was just the fact of them screwing us former subscribers updating to the Non-Unlimited along with the "New every 2 perks" ending up being a $30 off but +$30 upgrade fee and **** like that had me burned. I even had my Ford motor company 20% discount with Verizon. Wonder if I could even get back to where I was with that if I went back. :crying: Sprint was going to be giving me a 23% discount.'
Had my eye on that damn Droid Razr Maxx to, damnit!!! Actually, the girlfriend doesn't really even need a smartphone, just something to text with and I could do without a home phone since with Verizon my coverage was good.
Oh, what to do..... I'm still erked about having to leave Spring behind. Especially the EVO :crying:
Sprint provided us with an Airave because after 7+ years, all of a sudden we were getting poor signal strength at our house. My EVO didn't seem to be affected but my wife's flip phone was dropping calls so often it was pointless to use. Really just wanted to let you know that the Airave does work well (at least in our case) always 4+ bars and no more dropped calls. Doesn't do anything for data transfer though.
Hope you can get yours free, we did but have been with Sprint for 10+ years.
Good Luck!
Welcome to sprint..I have spent countless hours of non pleasure dealing with them on the phone.
Tip #1. Get it in writing...they hardly ever follow thru... I record our conversations and tell them up front that I am..2 out of 3 agents hang up ( accidental disconnect) as soon as I tell them
Sent from my EVO using Tapatalk 2
Sprint Airave
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
cheeb said:
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
Click to expand...
Click to collapse
Thanks for your post. It gives me some hope, althought admittedly I'm currently on hold with the Verizon Winback Dept to check out my options in coming back to their service. The last thing I wanted to do but unfortunately Sprint CS has drivin me away and hard with last night's described communications as per the OP. I'll keep you all dated.
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
sgt. slaughter said:
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
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Click to collapse
Oh, I agree 100%. My real problem seems to be even having the chance at obtaining the Airave device at this point and I'm not willing to wait out the 90days I'm being told in order to acquire it on the whim it may or may not work if that is their stance I am prepared to go back to Verizon I guess the way it looks at this point. I will know by the end of tmrw on my decision and based on whether Sprint gets back in touch with me with a final answer and/or Verizon "Win Back" dept. gives me satisifaction and reason to come back. Their "limited" data pisses me off though. That is my biggest drawback, however, having non-limited data with Sprint as per how my service is now is useless. And no, I'm not looking or expecting to have the data necessarily at home as I have a strong Time Warner Cable Internet connection with Wi-Fi for that and also Comcast business for Wi-Fi at work, it's the situations like when streaming music whilst driving and/or out and about with no Wi-Fit/hotspots and wanting to watch Netflix, ect... where the "Un-limited" becomes viable to me.
This thing has totally consumed my time the past few days and my nerves are so shot. Why Sprint, Oh why..... Please treat the customer better and not give multiple conflicting answers between your agents that are misleading.
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
word to the wise
lazer9 said:
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
Click to expand...
Click to collapse
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
redwings23 said:
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
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Click to collapse
Thanks, Signed on with Sprint on 9/12/12 (Last Wednesday). Verizon Phones due either tomorrow or Thursday so I should have plenty of time. I plan on wrapping this up this week.
Read down below :d
---------- Post added at 05:19 PM ---------- Previous post was at 05:14 PM ----------
lazer9 said:
Anyone have opinions on this or a similar experience?
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Click to collapse
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
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Click to collapse
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
I already have re-committed to Verizon. And I'm rather stoked and happy as they have waived the activation fees on the two lines and also upon me receiving an email from their winback dept after the fact, have granted me another $50 discount to be applied on my first bill for the purchase of my DROID RAZR MAXX of $199 so -$50 net cost will be $149 and my girlfriends phone will net out free after the $50 rebate.
I know I get great coverage with Verizon and will now even benefit from their LTE/4G expansion in my areas which SPRINT doesn't yet offer not is on their road map.
The Verizon winback rep even went over my previous account over the years and the max data usage I ever had (1-line though was just on a data plan then) was 2GB and my base plan includes Unlimited calling to anyone landline or cell / Unlimited Text to anyone / and 4GB Data which I can always upgrade/downgrade to an extra 2GB per month for $15
All in all I'm getting what I would have got with SPRINT regarding the price end of things. Aprox $160 a month plus the benefits I've stated above.
Again, SPRINT could have kept me IF they would have been more understanding and open with getting me an AIRAVE device and better explaining what roaming really meant on my plan. The store kiosk manager claimed I would incur absolutely no roaming charges ever no matter what and the last CS rep I spoke with at SPRINT claimed I would incur a .41 cent per minute charge beyond 800 min. per month roaming.
I'm roaming at work and roaming with very little signal at home. On their coverage map ironically, my work area shows in one of their Excellent/Good areas whilst my home shows Good/Fair.
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
lazer9 said:
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
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Click to collapse
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
Click to expand...
Click to collapse
Lol That video was nutz. I couldn't even watch the end. :laugh:
I'm planning on switching from T-mobile to Verizon soon (December 24th, the first day we can leave t-mo) and am wondering if there is a best way to start service with Verizon? In a corporate store? Online? Verizon kiosk in a local store? (most of these kiosks around here waive certain fees and throw in extra car chargers, etc.) We'll be activating four lines, three with the DNA. Are there any ways that give discounts over others? Any input from a VZW employee (or anyone who knows) would be great.
Thanks
Interesting, I'm planning on leaving Verizon for T mobile, any reason your leaving? I just miss unlimited data.
I would start an account using a 3rd party retailer as you can save a bit off the phone price. I purchased 3 DNAs from Wirefly for $150 each, use coupon code WIREFLYBLUE83 and you'll get a free bluetooth for each phone.
I also think I read something about the dna at Walmart for about the same price and you get a gift card.
Edit: also check if your place of employment gets a discount, I just recently found out that mine does so I get 19% off monthly, mine as well apply it to your account from the start if available.
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icesteve said:
Interesting, I'm planning on leaving Verizon for T mobile, any reason your leaving? I just miss unlimited data.
I would start an account using a 3rd party retailer as you can save a bit off the phone price. I purchased 3 DNAs from Wirefly for $150 each, use coupon code WIREFLYBLUE83 and you'll get a free bluetooth for each phone.
I also think I read something about the dna at Walmart for about the same price and you get a gift card.
Edit: also check if your place of employment gets a discount, I just recently found out that mine does so I get 19% off monthly, mine as well apply it to your account from the start if available.
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Click to expand...
Click to collapse
Doesn't tmobile pretty much kill your data after 5 gigs. Like put it down to 2g.
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I didn't know that, damn I just use Netflix, and xbmc a ton and its killing my limit.
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icesteve said:
Interesting, I'm planning on leaving Verizon for T mobile, any reason your leaving? I just miss unlimited data.
I would start an account using a 3rd party retailer as you can save a bit off the phone price. I purchased 3 DNAs from Wirefly for $150 each, use coupon code WIREFLYBLUE83 and you'll get a free bluetooth for each phone.
I also think I read something about the dna at Walmart for about the same price and you get a gift card.
Edit: also check if your place of employment gets a discount, I just recently found out that mine does so I get 19% off monthly, mine as well apply it to your account from the start if available.
Sent from my HTC6435LVW using xda premium
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Click to collapse
We're leaving (mainly) because we get no reception at our house, work, school, and a few other places we frequent. It works (in LA) fine in most public places, outside, and (sometimes) in the top floor of houses but, at least for us, reception indoors completely drops. Wifi calling partially offsets this, but we don't have wifi everywhere. The big push over the edge for us is that there is only sporadic reception when traveling between cities on most highways.
So, if you have wifi at most places you go and you just need unlimited data for on the road while in the city or in the upper floors of buildings, T-mo will probably be just fine for you.
Bigandrewgold said:
Doesn't tmobile pretty much kill your data after 5 gigs. Like put it down to 2g.
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
Yes, correct and not an exaggeration.
Hmm, so I guess it's slow data or $15/gb over...
As everyone knows Verizon has the best coverage which is true so I'm sure you'll be happy with the switch.
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icesteve said:
Hmm, so I guess it's slow data or $15/gb over...
As everyone knows Verizon has the best coverage which is true so I'm sure you'll be happy with the switch.
Sent from my HTC6435LVW using xda premium
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Click to collapse
Luckily we're not heavy data users, so we're willing to pay a bit more for far better service. Thanks all for your help.
I switched from sprint to verizon not too long ago and I went to an Official Verizon Store and they wouldnt waive any fees or add any extras in either,
however if you go to a best buy store and sign up through best buy (probably a better way to do it) they will price match any sale that verizon does they may waive some fees and/or throw in a couple of cases too.
The rest of my fam. went to a best buy activated 4 GSIII's and paid $70 per phone + $35 activation fee for each one. The black tie protection that BB offers is much better than vz insurance
Black Tie = $10/Mo. (up to $149) OR a 1 time payment of $149 (up front) per device and you can break your phone every day and get a new one if they have them in stock and NO deductible. (with BB's BT plan you dont pay anymore money after the 149)
VZ Asurion = 6.99/Mo. (forever) $100 deductible every time you break your device
With BB you have 30 days price match guarantee so like i said before, if you can find any regular sale (Cant be a sprint GSIII for $50, it has to be the verizon variant in order to qualify) you get it for that price. We found the GSIII on amazonwireless.com for $69.99 so we went in and they refunded $400 to the CC.
Go to BB and they will hook you up and get the black tie protection plan (you wont regret it)
*i was just using the GSIII as an example
CastleBravo said:
We're leaving (mainly) because we get no reception at our house, work, school, and a few other places we frequent. It works (in LA) fine in most public places, outside, and (sometimes) in the top floor of houses but, at least for us, reception indoors completely drops. Wifi calling partially offsets this, but we don't have wifi everywhere. The big push over the edge for us is that there is only sporadic reception when traveling between cities on most highways.
So, if you have wifi at most places you go and you just need unlimited data for on the road while in the city or in the upper floors of buildings, T-mo will probably be just fine for you.
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Click to collapse
Wow I left T-Mobile a year and a half ago for the exact same reason. I could stand on my front porch and have great reception and then step one foot inside my house and then get none. Inside pretty much any place I would frequent would get terrible reception but the minute I stepped outside everything would be fine. Switching to Verizon was an excellent choice as I no longer have that problem. I have excellent reception pretty much everywhere I go now.
As far as the topic goes, I would recommend trying Best Buy as .torrented has mentioned.
Anyone else not getting anything working at the moment? Its not just me, my whole family's phones are out, and my dad's work phone is out.
And if anyone does have an outage, go on the computer and complain through their live chat. They immediately offered us $100, and said the outage could be as long at 48-72 hours. Don't know if its just this area or if its more of California or if its even nationwide
MrZim4 said:
Anyone else not getting anything working at the moment? Its not just me, my whole family's phones are out, and my dad's work phone is out.
And if anyone does have an outage, go on the computer and complain through their live chat. They immediately offered us $100, and said the outage could be as long at 48-72 hours. Don't know if its just this area or if its more of California or if its even nationwide
Click to expand...
Click to collapse
Saturday my 4g kept turning off or switching to 2g
Call them or email when your stuff doesn't work. We had 60 mph winds last week, knocked out lte and hspa and 3g, edge barely got a bar. $100 account credit for a day worth of outage.
Sent from my LG-E970 using xda premium