Related
* Doubled their ETF to $350, and the activation fee to $36; removed activation fee promos.
* Cut the trail period in half to 14 days (from 30).
* Canned annual phone upgrades.
* Killed off the Sprint Premiere Rewards program.
Next up is no more discounts on family plans (already cut from all lines to the first two), and data throttling.
And they're basically scrapping Wi-Max to start building out their LTE network...2 years behind everyone else.
They just went from okay-for-the-price, to worse than AT&T/Verizon within a week. I've had it with 25k-150k 3G speeds and shi*ty ass 4G that's the same fing speed as AT&T's 3G, and that's if I'm within eye sight of the tower.
Unfortunately, it appears to me like they are cutting costs for the purpose of making themselves more attractive to potential buyers.
i went to at&t and can't be happier speeds are great an so is the call quality . and my plans saves me 60 a month
2 gig cap sure but im ok with that
sparhawk6 said:
Unfortunately, it appears to me like they are cutting costs for the purpose of making themselves more attractive to potential buyers.
Click to expand...
Click to collapse
Possibly. They need to stop sponsoring every event in sight and fix their network.
While driving home from Lake Tahoe, though NV this Summer, I drove by some raceway outside of Carson City 50 miles with Sprint signs plastered all over it...do you think I even had service there? No.
its all the iphone 5 fault lol
I came to Sprint last year for the Evo 4G and the fact they had a lot of benefits...the same benefits they seem to be scrapping now.
I'll wait a few months to see how things pan out, but I think they really to stop getting rid of the good things that seperate them from AT&T and Verizon, especially being that the data service is becoming inconsistant.
dfskevinohyeah said:
its all the iphone 5 fault lol
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Click to collapse
Well, yeah, it is, but that's what I'm getting this next time around...but I'm to the point where I'm willing to pay $40 more a month for data speeds that are actually usable, so I might as well switch to ATT or VZ, since Sprint no longer offers any incentives to stick around.
Strange I switched to Sprint 2 months ago and my activation fee was 36 dollars, every other company always waived it because I'm in the military. I find it strange because you're telling me it changed in the past week, did I just get shafted?
Edit: I didn't mind paying activation fee seeing as how they saved me about 70 dollars on my plan.
Sent from my PG86100 using XDA App
Mrdiaz09 said:
Strange I switched to Sprint 2 months ago and my activation fee was 36 dollars, every other company always waived it because I'm in the military. I find it strange because you're telling me it changed in the past week, did I just get shafted?
Edit: I didn't mind paying activation fee seeing as how they saved me about 70 dollars on my plan.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Strange; I think that actually increased about 2 weeks ago, but it used to only be $14 or $21...I forget. They'll usually take it off if you call in, or att/vz do.
Mrdiaz09 said:
Strange I switched to Sprint 2 months ago and my activation fee was 36 dollars, every other company always waived it because I'm in the military. I find it strange because you're telling me it changed in the past week, did I just get shafted?
Edit: I didn't mind paying activation fee seeing as how they saved me about 70 dollars on my plan.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Is 36$ for a new line and 18$ for adding a line the one the changed was 18$- to 36$ for upgrading a line, which is crazy imo ,anyways so far I don't get amazing speeds but there ok now back in March I had Verizon for 5 months it was good and all but Damn Bill was half of what I pay for 4ines plus limmited callls
Sent from my PG86100 using Tapatalk
jgalan14 said:
Is 36$ for a new line and 18$ for adding a line the one the changed was 18$- to 36$ for upgrading a line, which is crazy imo ,anyways so far I don't get amazing speeds but there ok now back in March I had Verizon for 5 months it was good and all but Damn Bill was half of what I pay for 4ines plus limmited callls
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Yea I was paying 180 for 2 lines with Verizon and i only had 700 minutes between us and unlimited text and data which is ridiculous
Sent from my PG86100 using XDA App
Hrshycro said:
* Doubled their ETF to $350, and the activation fee to $36; removed activation fee promos.
* Cut the trail period in half to 14 days (from 30).
* Canned annual phone upgrades.
* Killed off the Sprint Premiere Rewards program.
Next up is no more discounts on family plans (already cut from all lines to the first two), and data throttling.
And they're basically scrapping Wi-Max to start building out their LTE network...2 years behind everyone else.
They just went from okay-for-the-price, to worse than AT&T/Verizon within a week. I've had it with 25k-150k 3G speeds and shi*ty ass 4G that's the same fing speed as AT&T's 3G, and that's if I'm within eye sight of the tower.
Click to expand...
Click to collapse
I agree that all the changes suck really bad for us. I don't understand why wireless carriers discourage users from upgrading their cell phones every year If cell phone manufacturers are going to be making new, top-of-the-line phones every 6 months, then what purpose does it serve to restrict a customer from upgrading? In regards to your comment about wimax being scrapped, I live in Arizona, where there is practically no 4G service in major cities, including Phoenix (6 towers total). I have complained almost non-stop to Sprint about their lack of 4G coverage in Arizona, and to my shock they are actually turning on more towers in the Phoenix area. At the start of 2011 there were only 2 towers in Phoenix. So, although the wimax rollout has slowed down significantly, Sprint and Clear are still turning on 4G wimax in markets that desperately need it.
How many forums are you going to repost this in? Just post it on sprints forums ffs
Sent from my PG86100 using xda premium
well every good thing as we all know must come to an end at some point. Although im not dead set on changing carriers just because of this, i will see how things pan out with the 1x and 3g upgrades and how the iphone affects data bandwidth availability. Yes most r speculating that it will kill the network but only time will truly tell. As for wimax, most of the early promoters of 4g expected that lte was gonna be dominant in the end and good for sprint that it's basically just a base station software update. Yea sucks for wimax phone owners but hey it is wat it is... in my opinion, i don't expect any companies that i pay for a service to give me anything above and beyond what im actually paying for which is just the service. If they do that's an attractive bonus but i expect that it will prolly cease to exist one day. Sprint doesn't have to give us unlimited data but they choose to at the moment to attract more subscribers. However if that prospect becomes to costly at the demise of their network from overloads then they will remove that option plain and simple. Business is business at the end of the day and money talks.
Its cute that you think data throttling is next up when its already happening. hurrdurrr
DoctorComrade said:
Its cute that you think data throttling is next up when its already happening. hurrdurrr
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Click to collapse
I can assure you it's not. My Speeds have been going up constantly (see my sig) & I chew through data.
Also the one of the 2 largest points behind the shifts is to "keep" it that way.
They mentioned that.
http://premier.sprint.com/premierupdate/faq.php
When Sprint switches to LTE and i can no longer use my EVO 3d for 4g I wonder if they will take off the extra charge.
Sent from my PG86100 using XDA App
Mrdiaz09 said:
When Sprint switches to LTE and i can no longer use my EVO 3d for 4g I wonder if they will take off the extra charge.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Even during the switch (if/when they switch), Wimax will still be available through Sprint. They aren't going to deactivate it.
Mrdiaz09 said:
When Sprint switches to LTE and i can no longer use my EVO 3d for 4g I wonder if they will take off the extra charge.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
By the time that rolls out I am pretty confident another evo will be out.
Sent from my MB855 using Tapatalk
Mrdiaz09 said:
When Sprint switches to LTE and i can no longer use my EVO 3d for 4g I wonder if they will take off the extra charge.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
And the extra charge isn't for 4g, its getting really annoying still seeing people complain about a "4g charge" that doesn't exist and that they knowingly accepted
Sent from my PG86100 using xda premium
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
ty080279 said:
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
Click to expand...
Click to collapse
I just got my letter a week ago for excessive roaming, the said they will terminate me if I don't resolve it. No more 00001.prl for me.
Eff Sprint and their pathetic 2.5g coverage...
What was your normal data usage?
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
cruise350 said:
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
Click to expand...
Click to collapse
They billed me 146 biggens in May when I joined for voice overages. Didn't realize it was only on the Sprint towers. Litterly I saw a month later them saying it on commericals.
Sent from my PG86100 using XDA App
Wow. EXACTLY the same thing just happened to me today. Said it was for excessive data roaming which is bull**** because my sister had more roaming data and she still has service. My only guess is that it is a blanket excuse if you use a lot of regular data because they can't cancel you for that. Extremely bummed out and pissed about this right now.
EDIT: this last pay period was the only time I have roamed on data for this phone. They said they sent out 3 warning but we didn't receive any. Sorry if this sounds ranting or anything, I am just really frustrated with the whole situation.
Sent from my PG86100 using xda premium
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
gohan5052 said:
how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
Click to expand...
Click to collapse
You can't roam on 4g, what are you doing on 3g to get 17 gigs a month? Holy poop
sent from my EVO 3D via XDA app
lil app called adownloader its a bittorrent client i run it all day
gohan5052 said:
lil app called adownloader its a bittorrent client i run it all day
Click to expand...
Click to collapse
Pretty good way to get your accounts terminated. Sprint has zero tolerance for using their network for torrent downloads.... if they catch you, no warning. Just toast.
thatguy11285 said:
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
Click to expand...
Click to collapse
Just hope they boot you and thats it, you could get the boot and charged for how much data you've used on top of it.
gohan5052 said:
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
Click to expand...
Click to collapse
just use bit torrent for a month, they'll get u
Sent from my PG86100 using Tapatalk
when I really started pushing the lady she said it was because of the use of bit torrent and e donkey... they said I could come back in 6 to 9 months.
by everybody
Sent from my PG86100 using Tapatalk
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
jasecloud4 said:
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
Click to expand...
Click to collapse
this is why sometimes i miss tmobile
and then i think about the 4 month straight throttle they threw on me
they couldnt even call of their beast when i was suppose to be unthrottled
and on that note i couldnt imagine paying outrages overages on data that verizon and ATT charge
thank god for the happy median :heart: sprint :heart:
This guy is running a torrent client on his phone 24/7. He deserves it.
exSD said:
This guy is running a torrent client on his phone 24/7. He deserves it.
Click to expand...
Click to collapse
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
Rippley05 said:
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
He is violating 2 terms of conditions, not only one doing this. Chances are you were also warned before hand. If you weren't warned before hand then I believe the OP violating the ToS on two conditions is grounds enough.
I also don't understand why the OP put "usage on an unlimited plan" in the thread title. What does that have to do with his termination? Surely it is for empathy but I don't think he knew exactly he signed onto in regards to his excessive roaming use.
I think he was talking about me running the client
if it was an option i would gladly turn in my phone if they would let me out of my contract but its not. I have been lied to over and over about 4g coming to phoenix and i stuck with them because i knew it would get better. in the 18 months i have been with sprint not only have i been lied to about 4g coming but the 3g service has gotten to the point where its unusable. now sprint is changing over to lte that means my phone is pretty much useless its not a moral issue for me i refuse to pay for something im not getting.
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Just change your apn to avoid it. I never get throttled anymore
Sent from my SGH-I727 using xda premium
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
so you paid 299 for a brick?
planoman said:
so you paid 299 for a brick?
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Click to collapse
No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
Sent from my SGH-T989 using xda premium
samomamo said:
No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
planoman said:
As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
Click to expand...
Click to collapse
They can't lock the imei, second the phone will be sold by that time.
Sent from my SGH-T989 using xda premium
AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
Click to expand...
Click to collapse
If its UNLIMITED the its supposed to be UNLIMITED OK. Maybe i want to use 100 gb Not unlimited 2 kbps. Them my policy is limited too I have 5 lines I will order 5 noted for 299 then sell them the cancel and f them. And I will not pay etf fee let them ruin my credit I don't give a ...
Sent from my SGH-T989 using xda premium
I've downloaded 8gigs in a month before without being throttled.
If you're leaving AT&T, you have these options:
Verizon. Basically the same as AT&T except a few dollars more. No unlimited data. They throttle.
T-Mobile. Crappy coverage. Less expensive. Throttles you after 2 gigs.
Sprint. Crappy coverage. Unlimited data with no throttling, but it's only a matter of time until their customer base grows and their network has to stop unlimited and start throttling. You'll be in the same position eventually with crappier coverage.
Random bad credit carrier: Good luck with that.
---------- Post added at 09:34 PM ---------- Previous post was at 09:34 PM ----------
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
The term "unlimited" doesn't specify a speed.
parcsalooc said:
Just change your apn to avoid it. I never get throttled anymore
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Which APN would that be? I'm going to be coming from an Inspire so if there's a specific LTE one, that would be good to know.
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
If it really bothers you, then switch to the 3gb data plan.
If it bothers you even more, file an official FCC complaint. Many people already have.
We throttle the top 5%. The top 5% varies per market. I regularly pass 10gb and I have had no message on my personal account.
And think about what your other options are.
-2gb on T-Mobile
-Limited LTE data on Verizon, same as us. (they throttle too)
-Sprint - sure you get unlimited. but they have the slowest data out of all the carriers
So we have to bend over and take it? That's what we are doing now.
Sent from my SGH-T989 using xda premium
AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
Click to expand...
Click to collapse
So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
Sent from my Dell Streak using XDA App
samomamo said:
So we have to bend over and take it? That's what we are doing now.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
File an FCC complaint. All the carriers have awful data plans.
boxerlover02 said:
So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
The amount at which you get throttled varies per market.
And I disagree with it too. It sucks.
The fact that you say that it varies from market to market sounds like its very ripe for abuse on their part. I can't see how it could be justifiable to throttle me at a little over 3gb when you are using over 10 a month. Sounds like you know an end around the very system you work for. It all boils down to corporate greed and the fact that we in the USA have let companies like this get away with so much for so long that its just 2nd nature and everybody wants to say its the consumers fault.
Sent from my Dell Streak using XDA App
I had a text 1 day before my cycle ended saying I am approaching the top 5%
Now you ask how much data I had used do you.... 1.5 gb
Now that is complete horse sh*t
Guys verizon does not currently throttle LTE customers, they do throttle 3g.
as for the APN tricks...we are noticing on the Skyrocket forum that for many it is not working any more.
The best you can do is continue to call in and have the specific throttle call response center note your account of any issues you are experiencing while throttled (i.e. I was throttled for 8 days during my last billing cycle and no web pages would load, text messaging stopped working, the market gave no connection errors, mms was not working at all) so that they know this is doing more harm than simply limiting speeds.
That and file a SPECIFIC FCC complaint. So far FCC complaints have done nothing but initiate a contact from ATT that this is the new policy.
The major problem is that as the throttle policy continues, the top 5% will drop as people use less data. This and the fact that the call center uses the consumer calling in to complain as an opportunity to have them switch to a tiered plan, on which they will not be throttled.
The given response is intended by ATT to be
1. The throttle policy is intended to be a temporary solution to the evergrowing need for growing spectrum and the currently congested network.
2. For immediate relief one can use wifi when available and one does have the option of changing to a tiered plan, which is not throttled.
Is it BS, yes, but it is what it is.
I did the math and we are better off staying with ATT right this moment.
Our six lines of service would cost much much more on any other carrier. In my case I could actually switch to the 5 gb plan and use 3gb over and still pay less than at the competing carriers.
How is the amount in the top 5% determened? I got my line way back in the day when smartphones were taboo and not "trendey" and it was known as cingular. I didnt half to pull matrix hack to get teathering. The software was on the disk and the instructions were on the owners manual. Why are long time customers have to be restricted now? I got my unlimited plan because I want and can make use my data. I got trottled only after two to three day in the billing cycle. I stream spurs basketball on nba league pass moble which would jusiffy getting such a plan. Why do I need to pay for wifi when I already paying for the use of unlimited data? Wifi is for the customers that need to ration thier limited data.
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
Sent from my SGH-T989 using xda premium
samomamo said:
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I'm not sure I want to damage the company responsible for providing my network coverage. And if you cause me to have a dropped call I will eliminate you
I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA
Their 5Gb might be your 4.4Gb. You may not be counting everything that they are. Give them a call and see if you can get them to reset it for you. Nothing to lose. Let us know what happens.
Ill be sure to keep y'all updated. Im not big on calling support Im just going to stop by the store on my way home from work. I just wasn't aware they throttle mid cycle.
Sent from my SAMSUNG-SGH-I717 using XDA
Carnifex3 said:
I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Do they have you over 5GB? dial *3282# from you dialer and see what the text has you at for data. I track mine this way since it is what they have that counts.
Let us know.
No way in hell i did that this month. Just judging by the text messages. Something must have went south when i got my new phone.
Sent from my SAMSUNG-SGH-I717 using XDA
Looks like you just switched over so they have have 1.5 GB of your previous data plan and over 5GB on the new LTE plan.
Did you set the phone up with LTE? I mean putting all of your apps etc. The first month I had my skyrocket, I used the most data I have ever used. Much of that was speedtest, which are 20+ MB a pop. Also you play with the phone a lot more initially and maybe do not use wifi where you would have before.?
Also there are some apps/widgets using data when you are not using the phone. Not sure if you have a rouge app?
Anyways, you can track the data weekly to get you through without being throttled.
Don't waste your time. I had to deal with this for 2 weeks. They throttled me a week and a half in of owning my new skyrocket(my first LTE phone ever) And by throttled I mean stopped. I wish it had slowed down, I would have been able to deal with that. So i was showing off my lte speeds to everyone, what did that expect. I actually got 2 people to buy the skyrocket within that first week of me owning the phone.
So I went to the Att store and told them about it and they were like I'm sure they didn't stop you, maybe they just slowed you down a bit. So the Guy runs a speed test and the needle never moves. He said that is amazing I've never seen them do that. He then tries to do some stuff on his computer but no luck. He told me to call 611 and they would probably work it out with me. So I call 611 and explained to them my issue and they said it was all controled by the system and there was nothing they could do. After going back and forward with the lady and her superiors I said this was unacceptable and hung up. The folks at the store could not believe it. So I called a couple days later and got this really nice lady. She pointed out that ATT just has to provide internet but they never said at what speeds. Dang they pulled one over on us unlimited folks. She she his is how Att going to make there money cause there not going to throttle those poor folks that are not unlimited... $$$$ bastards.
So I took my phone back and the store completely backed me on this. I said I no longer wanted to be apart of Att. Well needless to say here I am but that's another story. I think I made a deal with the devil. Lol
Well sorry to post my life story but just trying to help a little.
I just signed the petition "AT&T: Stop throttling the data speeds on plans with unlimited data!" and wanted to see if you could help by adding your name.Our goal is to reach 50,000 signatures and we need more support. You can read more and sign the petition here:
http://www.change.org/petitions/at-t-stop-throttling-the-data-speeds-on-plans-with-unlimited-data
Sent from my Gnote I717 xda premium
Yeah guess i had 1.5 from my old phone notice the difference comes to 4.4Gb. That will be my argument. New "data" plan should have refreshed the counter. I've had att for the longest time we have 5 lines with them. I hope they don't give me any trouble over 1.5Gb on a different band..after all that's why they throttle.
Sent from my SAMSUNG-SGH-I717 using XDA
Don't go to the store they literally cannot do anything for you. Former employee here.
I don't care about a few days under speed i just want to know if next month will be throttled. If so ill just go back to my good old infuse for a month if that apn trick still works.
Sent from my SAMSUNG-SGH-I717 using XDA
In the next cycle you will have a hard cap of 5GB and then you will be throttled. This was an annoucement made a few weeks ago. YOu will not get unlimited LTE speeds. Once you hit 5 GB you will drop down to EDGE which it looks like you are getting now.
Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
Sent from my SAMSUNG-SGH-I717 using XDA
locust43 said:
Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
Sent from my SAMSUNG-SGH-I717 using XDA
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From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.
johnus said:
From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.
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That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
Sent from my SGH-I717R using XDA
maxjivi05 said:
That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
Sent from my SGH-I717R using XDA
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It isn't completely wrong...It is done via the APN and gradually they are killing the APN bypass..check out the skyrocket forums
the only way I found on the skyrocket to get the bypass to work recently was to use a telus modem
The APN bypass continues to work for some but don't be surprised if it stops
I just got hit by the throttle message and will i got throttled i am able to stream my nba games and actually use the phone.
not that i like or anything but i could be worse
Sent from my SAMSUNG-SGH-I717 using XDA
but if anyone can fonde a bypass like the one i used with my skyrocked that be cool(apn trick btw)
Sent from my SAMSUNG-SGH-I717 using XDA
Anything new with this? I just got the throttle message. Did a search, and this is all that popped up.
Nope I just deal with it. I'm still using 10+ a month. Even when throttled its still fast enough for what I need.
Sent from my SAMSUNG-SGH-I717 using XDA
Hope it is still usable. I only get 1-2 mb download as it is where I live.
Hi, currently I'm a Sprint customer and I would like to know from you ATT users how are your service with ATT. I use about 2GB of data on average, don't make that many calls but received some text messages. I would like to have the Galaxy Note because of the size. what are your charges basicaly with ATT?. What can I expect?.
thank you in advance.
caguas56.
Go to ATT.com, pick your plan and features, and it will answer all your questions. Add about 10-15% for fees and taxes. What else is there to know?
Agoattamer said:
Go to ATT.com, pick your plan and features, and it will answer all your questions. Add about 10-15% for fees and taxes. What else is there to know?
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that I know to do. what I want is experenses from att users on how cheap or expensive service for a person like me maybe on ATT. you don't have to disclose your expenses just give me an idea if it's worth it or not. thanks anyway.
450 mins (34.99), unlimited texting (20.00), unlimited data (30.00), insurance (6.99)...15% military discount....monthly bill is about $95 bucks.
Sent from my SAMSUNG-SGH-I717 using XDA
Hi, I have the Att galaxy note on straight talk. Forget the Att prices. It costs me 49.969 after taxes for unlimited talk text and web even though the web part is not really unlimited from what I hear. It may cost more and in the long run for the phone but no contract, or any of the att bull crap. Thats just my 2 cents.
ehscougar00 said:
Hi, I have the Att galaxy note on straight talk. Forget the Att prices. It costs me 49.969 after taxes for unlimited talk text and web even though the web part is not really unlimited from what I hear. It may cost more and in the long run for the phone but no contract, or any of the att bull crap. Thats just my 2 cents.
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when did you got yours?. I have checked and is not there.
25 bux a month after fees, unlimited everything. Lol. Employee plan.
Sent from my SAMSUNG-SGH-I717 using XDA
crxlvr said:
25 bux a month after fees, unlimited everything. Lol. Employee plan.
Sent from my SAMSUNG-SGH-I717 using XDA
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Y'all hiring? My AT&T bill = car note...
Sent from my SAMSUNG-SGH-I717 using xda premium
caguas56 said:
that I know to do. what I want is experenses from att users on how cheap or expensive service for a person like me maybe on ATT. you don't have to disclose your expenses just give me an idea if it's worth it or not. thanks anyway.
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Click to collapse
Right now AT&T's LTE Network is Completely Unsaturated in most areas, if you look at mine & Wish777's Ultimate Modem Megathread you'll see proof of what a network at 25% of ideal capacity can do. Look at the UCLE2 results. Speedtests screenshots, latency averages, upload & download.
In short, it's the most consistent LTE i've seen, and i've owned LTE data cards on verizon and an Overdrive on Sprint.
It's well worth it. The service is top notch. Customer service? Well...what carrier can claim that as one of their strong points?
AT&T mainly got a bad rep because of the iphone. The truth is, the iPhone wasn't built for america. It was built using an Infineon radio designed for use in densly populated areas-- ie Europe and Asia. The AT&T networks weren't set up to communicate the way the iphone liked to. The "way" the iPhone communicates was surely preferred, but nonetheless, they weren't prepared-- no carrier was.
I'm discussing this because i think it's important. If you look at custome satisfaction and dropped calls before the iPhone (in my experience, no other phones had this issue) AT&T was at the top. Now, the number #1 blemish on AT&T's service record is this issue. If you don't buy an iPhone, you won't drop calls due to the network any more than other carriers...they don't publish data on this, but i make about 5 phone calls a day, for about 5-10 minutes each. I've dropped 4 calls in the past 10 months...and all of them were on the iPhone. I got my note the day it came out, and besides the first ICS leak's shortcomings when it came to hangs, freezes, and FCs, i haven't dropped any call. Nor have i hit a dead-zone anywhere-- even in places i should have. I frequently visit hospitals and other large businesses, and i often have 3-4 bars in places i used to have 0.
But service quality is largely local, and for this reason, i'll summarize my suggestion as such:
Nearly all carriers (including the small ones-- and AT&T) have a policy (as directed by law in some states) that upon the 30 day mark, if you're not happy with your service, you can return the phone and nullify your contract.
You can't go wrong with testing the Note for thirty days, and you can't rely on media reports, or notorious high-maintenance (technologically =D) iPhone users for your judgment of any carrier. My guess is that your service will be ten times better than Sprint's, and even if the service was worse, 2 weeks with the Note will have you begging to stay around. =P
Jamesyboy said:
Right now AT&T's LTE Network is Completely Unsaturated in most areas, if you look at mine & Wish777's Ultimate Modem Megathread you'll see proof of what a network at 25% of ideal capacity can do. Look at the UCLE2 results. Speedtests screenshots, latency averages, upload & download.
In short, it's the most consistent LTE i've seen, and i've owned LTE data cards on verizon and an Overdrive on Sprint.
It's well worth it. The service is top notch. Customer service? Well...what carrier can claim that as one of their strong points?
AT&T mainly got a bad rep because of the iphone. The truth is, the iPhone wasn't built for america. It was built using an Infineon radio designed for use in densly populated areas-- ie Europe and Asia. The AT&T networks weren't set up to communicate the way the iphone liked to. The "way" the iPhone communicates was surely preferred, but nonetheless, they weren't prepared-- no carrier was.
I'm discussing this because i think it's important. If you look at custome satisfaction and dropped calls before the iPhone (in my experience, no other phones had this issue) AT&T was at the top. Now, the number #1 blemish on AT&T's service record is this issue. If you don't buy an iPhone, you won't drop calls due to the network any more than other carriers...they don't publish data on this, but i make about 5 phone calls a day, for about 5-10 minutes each. I've dropped 4 calls in the past 10 months...and all of them were on the iPhone. I got my note the day it came out, and besides the first ICS leak's shortcomings when it came to hangs, freezes, and FCs, i haven't dropped any call. Nor have i hit a dead-zone anywhere-- even in places i should have. I frequently visit hospitals and other large businesses, and i often have 3-4 bars in places i used to have 0.
But service quality is largely local, and for this reason, i'll summarize my suggestion as such:
Nearly all carriers (including the small ones-- and AT&T) have a policy (as directed by law in some states) that upon the 30 day mark, if you're not happy with your service, you can return the phone and nullify your contract.
You can't go wrong with testing the Note for thirty days, and you can't rely on media reports, or notorious high-maintenance (technologically =D) iPhone users for your judgment of any carrier. My guess is that your service will be ten times better than Sprint's, and even if the service was worse, 2 weeks with the Note will have you begging to stay around. =P
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<<<What he said..
I was a 10 year Sprint customer, and, over the last year or so, their service went to hell, their prices went up, and their network sucked big time.
ATT has been great for me; fantastic LTE speeds, pricing is less than Sprint for my family of 3, and the Note is fantastic, speed, view ability, and in every other way..
I'm no ATT fanboy, but so far, this is the best cellular experience I have had in the last 20+ years!
Thank you all! , like I said before, for a person like me who use about 2Gb of data a month what would you recommend as a data plan?
caguas56 said:
Thank you all! , like I said before, for a person like me who use about 2Gb of data a month what would you recommend as a data plan?
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you can start with 300 meg for 20 bucks, and upgrade it to 2 gigs for 30 dollars, or, just start there and see what you use for a couple of months
Consistent service and bill, decent customer service in my area, expensive yet worth what I pay for unlimited with 2gb and insurance
Sent from my SAMSUNG-SGH-I717 using XDA
I second that, good service from cell towers / customer service. I'm in a very small town considering what I've seen from other users. We don't have LTE yet, just HSPDA or whatever it's called. But no dropped calls EVER, and data is consistent and reasonably fast.
tyler79durdan said:
Consistent service and bill, decent customer service in my area, expensive yet worth what I pay for unlimited with 2gb and insurance
Sent from my SAMSUNG-SGH-I717 using XDA
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as mentioned, why not just go to ATT.com and plug in your options? Like its no comparison to ask up because we dont all have the exact plan/options. Regardless of what we tell you we pay, what you'll pay DEFINITELY will be what comes up when u go to att.com
SayWhat10 said:
as mentioned, why not just go to ATT.com and plug in your options? Like its no comparison to ask up because we dont all have the exact plan/options. Regardless of what we tell you we pay, what you'll pay DEFINITELY will be what comes up when u go to att.com
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How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
Sent from my SAMSUNG-SGH-I717 using XDA
tyler79durdan said:
How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
Sent from my SAMSUNG-SGH-I717 using XDA
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The op asked about charges
Att.com will give you that
SayWhat10 said:
The op asked about charges
Att.com will give you that
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And service....first sentence.
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defnow said:
And service....first sentence.
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how bout you answer him about service
i told him att.com, im done
have a great day
tyler79durdan said:
How is that gonna tell him how reliable the service is over a broad spectrum like replies from the community regarding coverage and dropped calls or data experiences?
Sent from my SAMSUNG-SGH-I717 using XDA
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ATT.com has a coverage map. And it looks like Ft. Worth even has LTE. So coverage is good. To give a better idea on dropped calls, data, or anything of the sort you would have to know an exact location. But this really isn't the forum for all this, is it?