Throttled prematurely - AT&T Samsung Galaxy Note I717

I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA

Their 5Gb might be your 4.4Gb. You may not be counting everything that they are. Give them a call and see if you can get them to reset it for you. Nothing to lose. Let us know what happens.

Ill be sure to keep y'all updated. Im not big on calling support Im just going to stop by the store on my way home from work. I just wasn't aware they throttle mid cycle.
Sent from my SAMSUNG-SGH-I717 using XDA

Carnifex3 said:
I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Do they have you over 5GB? dial *3282# from you dialer and see what the text has you at for data. I track mine this way since it is what they have that counts.
Let us know.

No way in hell i did that this month. Just judging by the text messages. Something must have went south when i got my new phone.
Sent from my SAMSUNG-SGH-I717 using XDA

Looks like you just switched over so they have have 1.5 GB of your previous data plan and over 5GB on the new LTE plan.
Did you set the phone up with LTE? I mean putting all of your apps etc. The first month I had my skyrocket, I used the most data I have ever used. Much of that was speedtest, which are 20+ MB a pop. Also you play with the phone a lot more initially and maybe do not use wifi where you would have before.?
Also there are some apps/widgets using data when you are not using the phone. Not sure if you have a rouge app?
Anyways, you can track the data weekly to get you through without being throttled.

Don't waste your time. I had to deal with this for 2 weeks. They throttled me a week and a half in of owning my new skyrocket(my first LTE phone ever) And by throttled I mean stopped. I wish it had slowed down, I would have been able to deal with that. So i was showing off my lte speeds to everyone, what did that expect. I actually got 2 people to buy the skyrocket within that first week of me owning the phone.
So I went to the Att store and told them about it and they were like I'm sure they didn't stop you, maybe they just slowed you down a bit. So the Guy runs a speed test and the needle never moves. He said that is amazing I've never seen them do that. He then tries to do some stuff on his computer but no luck. He told me to call 611 and they would probably work it out with me. So I call 611 and explained to them my issue and they said it was all controled by the system and there was nothing they could do. After going back and forward with the lady and her superiors I said this was unacceptable and hung up. The folks at the store could not believe it. So I called a couple days later and got this really nice lady. She pointed out that ATT just has to provide internet but they never said at what speeds. Dang they pulled one over on us unlimited folks. She she his is how Att going to make there money cause there not going to throttle those poor folks that are not unlimited... $$$$ bastards.
So I took my phone back and the store completely backed me on this. I said I no longer wanted to be apart of Att. Well needless to say here I am but that's another story. I think I made a deal with the devil. Lol
Well sorry to post my life story but just trying to help a little.
I just signed the petition "AT&T: Stop throttling the data speeds on plans with unlimited data!" and wanted to see if you could help by adding your name.Our goal is to reach 50,000 signatures and we need more support. You can read more and sign the petition here:
http://www.change.org/petitions/at-t-stop-throttling-the-data-speeds-on-plans-with-unlimited-data
Sent from my Gnote I717 xda premium

Yeah guess i had 1.5 from my old phone notice the difference comes to 4.4Gb. That will be my argument. New "data" plan should have refreshed the counter. I've had att for the longest time we have 5 lines with them. I hope they don't give me any trouble over 1.5Gb on a different band..after all that's why they throttle.
Sent from my SAMSUNG-SGH-I717 using XDA

Don't go to the store they literally cannot do anything for you. Former employee here.

I don't care about a few days under speed i just want to know if next month will be throttled. If so ill just go back to my good old infuse for a month if that apn trick still works.
Sent from my SAMSUNG-SGH-I717 using XDA

In the next cycle you will have a hard cap of 5GB and then you will be throttled. This was an annoucement made a few weeks ago. YOu will not get unlimited LTE speeds. Once you hit 5 GB you will drop down to EDGE which it looks like you are getting now.

Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
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locust43 said:
Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
Sent from my SAMSUNG-SGH-I717 using XDA
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From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.

johnus said:
From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.
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That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
Sent from my SGH-I717R using XDA

maxjivi05 said:
That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
Sent from my SGH-I717R using XDA
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It isn't completely wrong...It is done via the APN and gradually they are killing the APN bypass..check out the skyrocket forums
the only way I found on the skyrocket to get the bypass to work recently was to use a telus modem
The APN bypass continues to work for some but don't be surprised if it stops

I just got hit by the throttle message and will i got throttled i am able to stream my nba games and actually use the phone.
not that i like or anything but i could be worse
Sent from my SAMSUNG-SGH-I717 using XDA

but if anyone can fonde a bypass like the one i used with my skyrocked that be cool(apn trick btw)
Sent from my SAMSUNG-SGH-I717 using XDA

Anything new with this? I just got the throttle message. Did a search, and this is all that popped up.

Nope I just deal with it. I'm still using 10+ a month. Even when throttled its still fast enough for what I need.
Sent from my SAMSUNG-SGH-I717 using XDA

Hope it is still usable. I only get 1-2 mb download as it is where I live.

Related

Throttling issue (still being Throttled)

OK, so I was being Throttled because I went over the 5gb cap. I was pissed because the data was so slow that the market and the web would time out. So I called Tmobile and decided to switch my data plan to the 10gb data service for now. They said that it would take affect right away and that I wasn't bring throttled now. I was reset back to 0gb out of 10gb. But I waited 24 hours and I am still being throttled. Only pulling down 6 kb and still running into the timing out issues and loading issue. So on Sunday I called Tmobile back and they said there is no reason for me to still being throttled. And it shows in thier system that I am Not being throttled anymore. So we tried resetting my device and re adding my data service but the issue still remains. So they made a trouble ticket and said the issue should be fixed the next 48 hours or so. But as of right now I am still being throttled! Wtf? Anyone got any ideas? I tried re flashing my ROM. A hard rest and even going back to Stock but no difference. Still being throttled! I am starting to get pissed off! Any help would be great thanks a million!
Sent from my SGH-T959 using xda premium
sorry but nothing will work...i went through the same thing about 2 weeks ago...it turned out that it is a system error they have...for some reason "some" accounts just WILL NOT unthrottle after changing your plan...all you can do is wait till your next billing cycle...i would just make sure they switch you back to the 5gb plan until your next billing cycle so you arent paying for the extra 5gb you cant use
I also used root explorer and went to data/system folder and it shows a throttled folder.So I erased it but it always freaking comes back and it made no difference erasing it.
Wtf is going on?
Sent from my SGH-T959 using xda premium
My billing cycle ends on the 8th. It better be fixed then or I am canceling my service. I am done with the bs and the throttling. Sprint don't have any throttling. Its really unlimited data unlike Tmobile or the rest.
Sent from my SGH-T959 using xda premium
Please complain about it to Tmobile and say that you only use things like Netflix and Pandora and are seriously contemplating going to Sprint for that reason alone. The fact that they have "true" unlimited service.
- You would be helping the greater majority for the future and not helping yourself in this particular situation, so understandably this might not appeal to you. But this is a complaint that the sooner its made in large (as it will be) the better. Eventually with more and more people hitting the cap through normal use it will become a major deciding factor and thus I believe carriers will revert to a more fair data cap. Its already common knowledge that with out a wifi connection Netflix is utterly useless, it will eat up an average of 1-2Gb per movie! It has to start somewhere. I've already complained, have you? This is one of those "Do your part" sorta thing or even, dare I say "NEVERAGAIN!" lol. WOW
Ok ok this is bs! My new billing cycle started today and I am still fcking being throttled. I mean wtf. And Tmobile said they have no idea whats going on. Its not showing I am being throttled on their end. So wtf Im I suppose to do??
Sent from my SGH-T959 using xda premium
Its a problem on tmobiles side. I started a thread about this when iy happened to me a while back. Somewhere when then switched ur data to 10 gig, it botched ur individual data plan and had y ok u stuck being throttled, yet they say that its actually reset back to 0. I got a new vibrant and a new phone number after the huge headache caused. Seriously, surf through my threads. Same exact thing happened to me.
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[Q] AT&T throttled!

Ok so i hit 10GB today on my phone and now am being throttled down to 100K-200K.
Anyone else have this happen?
Well, AT&T is known to throttle the top 5% of data users (w/ the grandfathered unlimited data plan). You must be in the top 5%.
How do you know you are being throttled? Did you get a text?
250 KB/s is good speed in my neck of the woods, even with full bars of H+. My normal is 150-200.
Sent from my Galaxy S II (i777)
Also, how did you get to 10GB?!
10GB is a lot of data for a cell phone per month ... just my opinion.
Porn addict
Sent from my SAMSUNG-SGH-I777 using xda premium
ngocdao said:
Porn addict
Sent from my SAMSUNG-SGH-I777 using xda premium
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Yup, thats what came to mind.
Well, that and Netflix...
Idk how much I used. But I got the top 5% warning for my area. Idk how much I used but they said this month its a warning. Next month I'm getting throttled
Sent from AT&T Galaxy S2
There is an icon baked into the notification icons labled throttled something. Does it put the icon in your notification bar when they throttle?
10 GB wouldn't be that hard. I use 6ish on a normal month with mostly Pandora, and a few ROMs or podcasts. I don't tether.
Personally I wish they would just announce a soft cap. If I knew I got full speed up to 5 GB, then got throttled it would be easier to manage than a moving target such as "top 5%".
You can check your data usage several ways. *data# (type into dialer, press call, get a text) would be the easiest. There is a myAT&T App, or the full website.
Sent from my Galaxy S II (i777)
type *data# on your dial pad. It will tell you your usage mtd.
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Nope to the porn but I do useIheart radio, Sling play, Netflix, Orb live, surf the net and some other stuff. I got the warning a couple days ago saying I was apraoching the limit then this morning I got the you are now being thrttled and sure enough my speeds were cut from 3Mb-6Mb to the 100k-200K speeds.
They are punishing me for using a data plan thy pushed on me to the fullest that I can.
When I bought my tilt1 I had to get unlimited.
I doubt 10gigs is the top 5%. I'd say that's just when att wants you to think ur in the top 5 just so they can throttle you.
Sent from my SAMSUNG-SGH-I777 using xda premium
Lol idk how people with full time jobs find the time outside of their homes (where wifi is avail) to do all of those things.. pandora/radio is understandable...
Its funny because I remember how difficult it was to convince customers to get a smartphone because at the time, unlimited data was the only thing available. Now, its as if everybody and their grandmothers want unlimited data and fight dear life to keep it.
Anyways, I just think the smartphone industry just blew up too quick to sustain the growing amount of smartphone users on its network.
Sent from my SAMSUNG-SGH-I777 using xda premium
ngocdao said:
Lol idk how people with full time jobs find the time outside of their homes (where wifi is avail) to do all of those things.. pandora/radio is understandable...
Its funny because I remember how difficult it was to convince customers to get a smartphone because at the time, unlimited data was the only thing available. Now, its as if everybody and their grandmothers want unlimited data and fight dear life to keep it.
Anyways, I just think the smartphone industry just blew up too quick to sustain the growing amount of smartphone users on its network.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
I don't disagree with this at all however no one i know gets bad speeds in San Diego, so where is this your using too much network resources and slowing down the network happening?
10gb isn't crazy. I use around 7 a month just streaming google music to my car to and from work. A little slingplayer and netflix.
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lordstrife said:
Nope to the porn but I do useIheart radio, Sling play, Netflix, Orb live, surf the net and some other stuff. I got the warning a couple days ago saying I was apraoching the limit then this morning I got the you are now being thrttled and sure enough my speeds were cut from 3Mb-6Mb to the 100k-200K speeds.
They are punishing me for using a data plan thy pushed on me to the fullest that I can.
When I bought my tilt1 I had to get unlimited.
Click to expand...
Click to collapse
10 GB is a lot of data, but I have always been bothered that my "unlimited data" plan wasn't quite unlimited. But at least I don't think I'll have to worry too much about reaching that limit.
I would try to use WiFi when ever I could. A little less Netflix wouldn't be a bad thing.
10 GB is obscene. I can't say I disagree with you being throttled.
Sent from my SGS II
not sure how easy it is to hit 10gb for a month, but i can average about 3gb, and thats being mindeful of wifi use. i bet if i took out wifi i could be close to 8-9gb. 10 doesn't seem too hard to hit. i know there were people on howardforums bragging about how much data they used in a month and 10gb would be a drop in the bucket for them
I have used 32gb like 3 months ago and nothing happened I am on an iPhone
lorijuan1024 said:
I have used 32gb like 3 months ago and nothing happened I am on an iPhone
Click to expand...
Click to collapse
The throttling was effective only like a month or so ago.
its hard that all the wireless companies are moving towards tiered data while technology is moving to cloud services which contradicts one another...
Just remember though that theyre only throttling high data users because high data = more bandwidth used = less avail bandwidth/speeds for everyone else in your area.
Sent from my SAMSUNG-SGH-I777 using xda premium

acct terminated due to excessive data usage on unltd plan

on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
ty080279 said:
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
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I just got my letter a week ago for excessive roaming, the said they will terminate me if I don't resolve it. No more 00001.prl for me.
Eff Sprint and their pathetic 2.5g coverage...
What was your normal data usage?
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
cruise350 said:
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
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They billed me 146 biggens in May when I joined for voice overages. Didn't realize it was only on the Sprint towers. Litterly I saw a month later them saying it on commericals.
Sent from my PG86100 using XDA App
Wow. EXACTLY the same thing just happened to me today. Said it was for excessive data roaming which is bull**** because my sister had more roaming data and she still has service. My only guess is that it is a blanket excuse if you use a lot of regular data because they can't cancel you for that. Extremely bummed out and pissed about this right now.
EDIT: this last pay period was the only time I have roamed on data for this phone. They said they sent out 3 warning but we didn't receive any. Sorry if this sounds ranting or anything, I am just really frustrated with the whole situation.
Sent from my PG86100 using xda premium
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
gohan5052 said:
how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
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Click to collapse
You can't roam on 4g, what are you doing on 3g to get 17 gigs a month? Holy poop
sent from my EVO 3D via XDA app
lil app called adownloader its a bittorrent client i run it all day
gohan5052 said:
lil app called adownloader its a bittorrent client i run it all day
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Pretty good way to get your accounts terminated. Sprint has zero tolerance for using their network for torrent downloads.... if they catch you, no warning. Just toast.
thatguy11285 said:
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
Click to expand...
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Just hope they boot you and thats it, you could get the boot and charged for how much data you've used on top of it.
gohan5052 said:
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
Click to expand...
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just use bit torrent for a month, they'll get u
Sent from my PG86100 using Tapatalk
when I really started pushing the lady she said it was because of the use of bit torrent and e donkey... they said I could come back in 6 to 9 months.
by everybody
Sent from my PG86100 using Tapatalk
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
jasecloud4 said:
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
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this is why sometimes i miss tmobile
and then i think about the 4 month straight throttle they threw on me
they couldnt even call of their beast when i was suppose to be unthrottled
and on that note i couldnt imagine paying outrages overages on data that verizon and ATT charge
thank god for the happy median :heart: sprint :heart:
This guy is running a torrent client on his phone 24/7. He deserves it.
exSD said:
This guy is running a torrent client on his phone 24/7. He deserves it.
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I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
Rippley05 said:
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
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He is violating 2 terms of conditions, not only one doing this. Chances are you were also warned before hand. If you weren't warned before hand then I believe the OP violating the ToS on two conditions is grounds enough.
I also don't understand why the OP put "usage on an unlimited plan" in the thread title. What does that have to do with his termination? Surely it is for empathy but I don't think he knew exactly he signed onto in regards to his excessive roaming use.
I think he was talking about me running the client
if it was an option i would gladly turn in my phone if they would let me out of my contract but its not. I have been lied to over and over about 4g coming to phoenix and i stuck with them because i knew it would get better. in the 18 months i have been with sprint not only have i been lied to about 4g coming but the 3g service has gotten to the point where its unusable. now sprint is changing over to lte that means my phone is pretty much useless its not a moral issue for me i refuse to pay for something im not getting.

Cancelling contract.

Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
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YoMaMa7467 said:
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
You have to make a strong case of:
1. Really bad service and what you did to escalate.
2. Really bad network coverage were you live l, work, hang out even while they advertise other.
In summary, you have to demonstrate that you had many things going wrong and nothing going good, what you did trying to get their attention and they didn't listen and then.... Maybe, if you have the right poker face, you might be lucky to get the etf off or pay less.
Good luck.
Sent from my PG86100 using Tapatalk
Keep your eyes open on slickdeals and google. It seems that every couple of months sprint is changing something that creates a loophole to get out of etf
Sent from my PG86100 using XDA App
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
Sent from my HTC EVO 3D using Tapatalk
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes at least thats how it was when i used it for a month however the data speeds i got with it were at least 10 times faster than sprint!
Yea no mobile to mobile but u do get nights
Sent from my PG86100 using XDA App
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
Click to expand...
Click to collapse
I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
Click to expand...
Click to collapse
Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes
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They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
sitlet said:
I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
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Click to collapse
1.4 gb in a week isnt mutch ive used upwards or 25 gb in a month
i haven't heard of one person paying an etf when sprint cancels them. Ive heard of them getting there bill and the etf is on there and they call and sprint removes it.
Im not sure why but from my acount looking at my call logs and doing the math they give u free nights and weekends still with roaming but not mobile to mobile
[/They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at
Click to expand...
Click to collapse
Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
vin255764 said:
Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
Click to expand...
Click to collapse
They r nice and discrete about it.... There are some pics of some letters somewhere on Xda... Good stuff
Shot from my sharp shooter in 3d
With my service I'm lucky to get about a gig of data used each month. WiFi has saved my life and is pretty much the only thing that allows me to use my phone. For a while today i was stuck on 1X no tower work or nothin then it just goes to 3g. I have also nothiced a jig degradation of signal strength around my town. So I guess its Verizon prl for me.
Sent from my PG86100 using Tapatalk

At&t unlimited data throttling ?

Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Just change your apn to avoid it. I never get throttled anymore
Sent from my SGH-I727 using xda premium
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
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so you paid 299 for a brick?
planoman said:
so you paid 299 for a brick?
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No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
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samomamo said:
No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
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As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
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They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
planoman said:
As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
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They can't lock the imei, second the phone will be sold by that time.
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AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
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If its UNLIMITED the its supposed to be UNLIMITED OK. Maybe i want to use 100 gb Not unlimited 2 kbps. Them my policy is limited too I have 5 lines I will order 5 noted for 299 then sell them the cancel and f them. And I will not pay etf fee let them ruin my credit I don't give a ...
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I've downloaded 8gigs in a month before without being throttled.
If you're leaving AT&T, you have these options:
Verizon. Basically the same as AT&T except a few dollars more. No unlimited data. They throttle.
T-Mobile. Crappy coverage. Less expensive. Throttles you after 2 gigs.
Sprint. Crappy coverage. Unlimited data with no throttling, but it's only a matter of time until their customer base grows and their network has to stop unlimited and start throttling. You'll be in the same position eventually with crappier coverage.
Random bad credit carrier: Good luck with that.
---------- Post added at 09:34 PM ---------- Previous post was at 09:34 PM ----------
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
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The term "unlimited" doesn't specify a speed.
parcsalooc said:
Just change your apn to avoid it. I never get throttled anymore
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Which APN would that be? I'm going to be coming from an Inspire so if there's a specific LTE one, that would be good to know.
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
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If it really bothers you, then switch to the 3gb data plan.
If it bothers you even more, file an official FCC complaint. Many people already have.
We throttle the top 5%. The top 5% varies per market. I regularly pass 10gb and I have had no message on my personal account.
And think about what your other options are.
-2gb on T-Mobile
-Limited LTE data on Verizon, same as us. (they throttle too)
-Sprint - sure you get unlimited. but they have the slowest data out of all the carriers
So we have to bend over and take it? That's what we are doing now.
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AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
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So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
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samomamo said:
So we have to bend over and take it? That's what we are doing now.
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File an FCC complaint. All the carriers have awful data plans.
boxerlover02 said:
So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
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The amount at which you get throttled varies per market.
And I disagree with it too. It sucks.
The fact that you say that it varies from market to market sounds like its very ripe for abuse on their part. I can't see how it could be justifiable to throttle me at a little over 3gb when you are using over 10 a month. Sounds like you know an end around the very system you work for. It all boils down to corporate greed and the fact that we in the USA have let companies like this get away with so much for so long that its just 2nd nature and everybody wants to say its the consumers fault.
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I had a text 1 day before my cycle ended saying I am approaching the top 5%
Now you ask how much data I had used do you.... 1.5 gb
Now that is complete horse sh*t
Guys verizon does not currently throttle LTE customers, they do throttle 3g.
as for the APN tricks...we are noticing on the Skyrocket forum that for many it is not working any more.
The best you can do is continue to call in and have the specific throttle call response center note your account of any issues you are experiencing while throttled (i.e. I was throttled for 8 days during my last billing cycle and no web pages would load, text messaging stopped working, the market gave no connection errors, mms was not working at all) so that they know this is doing more harm than simply limiting speeds.
That and file a SPECIFIC FCC complaint. So far FCC complaints have done nothing but initiate a contact from ATT that this is the new policy.
The major problem is that as the throttle policy continues, the top 5% will drop as people use less data. This and the fact that the call center uses the consumer calling in to complain as an opportunity to have them switch to a tiered plan, on which they will not be throttled.
The given response is intended by ATT to be
1. The throttle policy is intended to be a temporary solution to the evergrowing need for growing spectrum and the currently congested network.
2. For immediate relief one can use wifi when available and one does have the option of changing to a tiered plan, which is not throttled.
Is it BS, yes, but it is what it is.
I did the math and we are better off staying with ATT right this moment.
Our six lines of service would cost much much more on any other carrier. In my case I could actually switch to the 5 gb plan and use 3gb over and still pay less than at the competing carriers.
How is the amount in the top 5% determened? I got my line way back in the day when smartphones were taboo and not "trendey" and it was known as cingular. I didnt half to pull matrix hack to get teathering. The software was on the disk and the instructions were on the owners manual. Why are long time customers have to be restricted now? I got my unlimited plan because I want and can make use my data. I got trottled only after two to three day in the billing cycle. I stream spurs basketball on nba league pass moble which would jusiffy getting such a plan. Why do I need to pay for wifi when I already paying for the use of unlimited data? Wifi is for the customers that need to ration thier limited data.
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
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samomamo said:
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
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I'm not sure I want to damage the company responsible for providing my network coverage. And if you cause me to have a dropped call I will eliminate you

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