acct terminated due to excessive data usage on unltd plan - HTC EVO 3D

on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!

ty080279 said:
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
Click to expand...
Click to collapse
I just got my letter a week ago for excessive roaming, the said they will terminate me if I don't resolve it. No more 00001.prl for me.
Eff Sprint and their pathetic 2.5g coverage...

What was your normal data usage?

Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.

cruise350 said:
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
Click to expand...
Click to collapse
They billed me 146 biggens in May when I joined for voice overages. Didn't realize it was only on the Sprint towers. Litterly I saw a month later them saying it on commericals.
Sent from my PG86100 using XDA App

Wow. EXACTLY the same thing just happened to me today. Said it was for excessive data roaming which is bull**** because my sister had more roaming data and she still has service. My only guess is that it is a blanket excuse if you use a lot of regular data because they can't cancel you for that. Extremely bummed out and pissed about this right now.
EDIT: this last pay period was the only time I have roamed on data for this phone. They said they sent out 3 warning but we didn't receive any. Sorry if this sounds ranting or anything, I am just really frustrated with the whole situation.
Sent from my PG86100 using xda premium

sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.

I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back

gohan5052 said:
how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
Click to expand...
Click to collapse
You can't roam on 4g, what are you doing on 3g to get 17 gigs a month? Holy poop
sent from my EVO 3D via XDA app

lil app called adownloader its a bittorrent client i run it all day

gohan5052 said:
lil app called adownloader its a bittorrent client i run it all day
Click to expand...
Click to collapse
Pretty good way to get your accounts terminated. Sprint has zero tolerance for using their network for torrent downloads.... if they catch you, no warning. Just toast.

thatguy11285 said:
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
Click to expand...
Click to collapse
Just hope they boot you and thats it, you could get the boot and charged for how much data you've used on top of it.

gohan5052 said:
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
Click to expand...
Click to collapse
just use bit torrent for a month, they'll get u
Sent from my PG86100 using Tapatalk

when I really started pushing the lady she said it was because of the use of bit torrent and e donkey... they said I could come back in 6 to 9 months.
by everybody
Sent from my PG86100 using Tapatalk

ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4

jasecloud4 said:
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
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Click to collapse
this is why sometimes i miss tmobile
and then i think about the 4 month straight throttle they threw on me
they couldnt even call of their beast when i was suppose to be unthrottled
and on that note i couldnt imagine paying outrages overages on data that verizon and ATT charge
thank god for the happy median :heart: sprint :heart:

This guy is running a torrent client on his phone 24/7. He deserves it.

exSD said:
This guy is running a torrent client on his phone 24/7. He deserves it.
Click to expand...
Click to collapse
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium

Rippley05 said:
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
He is violating 2 terms of conditions, not only one doing this. Chances are you were also warned before hand. If you weren't warned before hand then I believe the OP violating the ToS on two conditions is grounds enough.
I also don't understand why the OP put "usage on an unlimited plan" in the thread title. What does that have to do with his termination? Surely it is for empathy but I don't think he knew exactly he signed onto in regards to his excessive roaming use.

I think he was talking about me running the client
if it was an option i would gladly turn in my phone if they would let me out of my contract but its not. I have been lied to over and over about 4g coming to phoenix and i stuck with them because i knew it would get better. in the 18 months i have been with sprint not only have i been lied to about 4g coming but the 3g service has gotten to the point where its unusable. now sprint is changing over to lte that means my phone is pretty much useless its not a moral issue for me i refuse to pay for something im not getting.

Related

sprint killing unlimited

http://www.engadget.com/2011/10/21/sprint-to-nix-unlimited-from-mobile-broadband-and-hotspot-plan/
So, anyone know a good way to get out of a contract. Apparently you can't be grandfathered in and i want out.
I don't use tethering or Wimax so I'm good. Smartphone data is unlimited still.
Sent from my PG86100 using Tapatalk
This is for people that pay for sprint hotspot only. Its still unlimitied phone usage and rooted tether.
Sent from my PG86100 using XDA Premium App
This is good about time they stopped the bandwidth hogs on hotspots slowing down my bandwidth on my phone
Sent from my PG86100 using xda premium
As much as this doesn't affect most of us, all it's going to do is make people cancel their hotspot and gravitate towards the free tethering you can get when you root. But, in all reality, most people who pay for and use the hotspot rarely go over 5 gigs a month anyways.
yea, i guess I should not have added the hotspot, just used rooted wireless tethering. Guess sprint showed me not to try and do things there way.
tbm48813 said:
yea, i guess I should not have added the hotspot, just used rooted wireless tethering. Guess sprint showed me not to try and do things there way.
Click to expand...
Click to collapse
What are you doing that would use over 5GB of data while tethering?
tgruendler said:
What are you doing that would use over 5GB of data while tethering?
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Click to collapse
That's a lot of porn, man.... Filthy, filthy porn....
You know this only puts them one step closer to making smartphone plans like this . Im well aware that they have said they will keep the unlimited data plan . But I have a feeling that will eventually fall under the "Terms and Conditions are subject to change" umbrella when it does happen LOL
SouthernEvo said:
You know this only puts them one step closer to making smartphone plans like this . Im well aware that they have said they will keep the unlimited data plan . But I have a feeling that will eventually fall under the "Terms and Conditions are subject to change" umbrella when it does happen LOL
Click to expand...
Click to collapse
LOL, I will happily pay the ETF as I jump off the Sprint bandwagon (if/when) that ever happens.
I think I enjoy Sprint's best 4G speeds in the nation but the day they loose unlimited on the phone, I'm off.
Noiro said:
LOL, I will happily pay the ETF as I jump off the Sprint bandwagon (if/when) that ever happens.
I think I enjoy Sprint's best 4G speeds in the nation but the day they loose unlimited on the phone, I'm off.
Click to expand...
Click to collapse
LOL, its not like you can go anywhere else and get truly unlimited data. So oh well.
swaze said:
LOL, its not like you can go anywhere else and get truly unlimited data. So oh well.
Click to expand...
Click to collapse
But nobody else is trying to pull the rug out from under us like sprint. Everyone else is being upfront.
Sent from my PG86100 using XDA App
dowmace said:
But nobody else is trying to pull the rug out from under us like sprint. Everyone else is being upfront.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Well if you are paying attention to things, like most people have it seems to be doing this....
1. Network adds Iphone
2. Cuts unlimited Data
3. Puts in more dirty policys
4. Watches people leave their contracts
Im guessing sprint is next to start with the madness. But realistically, all of them are doing it so there's no where else to go imo.
swaze said:
Well if you are paying attention to things, like most people have it seems to be doing this....
1. Network adds Iphone
2. Cuts unlimited Data
3. Puts in more dirty policys
4. Watches people leave their contracts
Im guessing sprint is next to start with the madness. But realistically, all of them are doing it so there's no where else to go imo.
Click to expand...
Click to collapse
The Mobile Hotspot/ Air Card limit was a bad move, I can understand the phone tethering limit to 5GB.
This move gives Verizon the all clear on flagging their Mobile Hotspots as the better & cheaper alternative, why by a limited 4G WiMax hotspot when you can buy a faster & $10 cheaper monthly ($50 for 5GB) LTE hotspot from Verizon?
It would be better if they grandfathered current users before the limit because now the ETF free door has been swung open, loosing more contract subscribers valued at an est. $1700 x number of mobile hotspot users, over a 2 year contract.
SMH
But no one thought to bring that possible backlash up at an investor meeting. Where I assume this deal went down.
unlimited data is next ..
Sprint no longer has the only best phones and their 4g sucks big time. If they drop unlimited on phones no one has a justifiable reason to stay with them.
Just in time to grab the nexus on VZW I guess. :-\
str8upx said:
Sprint no longer has the only best phones and their 4g sucks big time. If they drop unlimited on phones no one has a justifiable reason to stay with them.
Click to expand...
Click to collapse
Except their extremely cheap prices...
Remember, that's the reason most people go with sprint. I would already be with Verizon if that wasn't the case.
str8upx said:
Sprint no longer has the only best phones and their 4g sucks big time. If they drop unlimited on phones no one has a justifiable reason to stay with them.
Click to expand...
Click to collapse
except for the little fact that its cheaper for me and my wife than any other carrier around, and there are no signal issues where I live. Other than that, you're absolutely correct.
yousefak said:
Except their extremely cheap prices...
Remember, that's the reason most people go with sprint. I would already be with Verizon if that wasn't the case.
Click to expand...
Click to collapse
I totally agree.
Sent from my PC36100 using Tapatalk

How to get unlimited data!

I was in the Droid Bionic forum and came across this ( thanks jesziicuh) . It totally works I did it on my wife's line. If you have tired data, call *611, option 4, say add a feature, talk to a representative and add unlimited 4g hot spot to your tiered data line. They upgrade your data to unlimited to accommodate the unlimited hotspot. Then log into you verizonwireless account. Go to the row where it says plan. Then click on change features. Pick your phone you just upgraded, then scroll down and remove unlimited 4g hotspot. Worked like a charm!!! My wife's data tracker on her phone now says unlimited!!!! Got to love loop holes!
Edit: This might actually take several attempts to accomplish. I have heard some people have tried upwards of 5 times before actually receiving unlimited data.
Edit2: Thanks to nomisunrider we have the actual plan code the verizon rep uses to add 4g unlimited MHS. plan code #76153 — $30 Unlimited 4G Mobile Hotspot. I would still ask for the 4g unlimited MHS first and if they give you trouble tell them you were told the plan code is 76153. Hope this helps and cuts down on the amount of calls some people have to make.
watch verizon catches on to this like they did with the early rezound orders
They probably will, so do it now before its too late.
dpiddy14 said:
They probably will, so do it now before its too late.
Click to expand...
Click to collapse
I wish I could do this via the web interface. I am not my account holder so I can't call in.
dpiddy14 said:
They probably will, so do it now before its too late.
Click to expand...
Click to collapse
What's tired data?
Sent from my ADR6425LVW using xda premium
rambo8987 said:
What's tired data?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I think he mean tiered data...
k8826324 said:
I think he mean tiered data...
Click to expand...
Click to collapse
Well what's tiered data? Srry I'm new to verizon
Sent from my ADR6425LVW using xda premium
rambo8987 said:
Well what's tiered data? Srry I'm new to verizon
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
means if you pay different amount of money to get different amount
of data allowance. Coz verizon canceled their unlimited data plans
rambo8987 said:
What's tired data?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Sorry I forgot to proof read my post. Just wanted to put the info out there as fast as possible. TIERED DATA!!!
I'm pretty sure that Verizon will change your wife's plan back to tiered. Gotta love people always finding ways to exploit companies, and proceed to comaplin when the company comes up with a policy to counter. Prime example were the warranty exchanges issued by Verizon. Even if there was a minor blemish say from a manufactering issue there is a higher chance they would get on your case and charge you $300. That's thanks to people sending in phones that work but with physical damage. Ie someones dog chewed through their phone ,or they dropped the phone with the screen cracked. People exploit and then cry when the company cracks down.
If they change it back so be it. My wife was happy before, but if they don't oh well. Why should we both pay the same for data but I have unlimited and she has 4 gigs. Just cause Verizon wanted to be a bunch of D bags and be like AT&T. Your telling me you have never went to a store and bought something that was miss priced and you knew the price was wrong but still fought to get what the lower price was. Dude this is a modding forum. Not bash everyone forum. Everything in this place is about bending the rules and coming up with work arounds set in place by the carrier and maker of the phone. You are no better than anyone else here.
dpiddy14 said:
If they change it back so be it. My wife was happy before, but if they don't oh well. Why should we both pay the same for data but I have unlimited and she has 4 gigs. Just cause Verizon wanted to be a bunch of D bags and be like AT&T. Your telling me you have never went to a store and bought something that was miss priced and you knew the price was wrong but still fought to get what the lower price was. Dude this is a modding forum. Not bash everyone forum. Everything in this place is about bending the rules and coming up with work arounds set in place by the carrier and maker of the phone. You are no better than anyone else here.
Click to expand...
Click to collapse
Well said!
Just called gerizon they are updating their system I'm guessing they are patching this. Damn I was only 20 mine to late
I called and they told me that unless I was grandfathered in with unlimited data, I could not get unlimited 4 g hotspot.
Maybe they've already caught on.
On the other forum people said it took 3-4 times sometimes before someone would do it. For me I called once the lady said ok. I don't know if it matters I had unlimited on my line so she was able to do it for my other line(my wifes phone).
Lol just got a hold of someone. I ended up getting unlimited data and Sicily hotspot for a total of 29.99 a month to think I was paying a 100 just for 20 gigs.
dpiddy14 said:
If they change it back so be it. My wife was happy before, but if they don't oh well. Why should we both pay the same for data but I have unlimited and she has 4 gigs. Just cause Verizon wanted to be a bunch of D bags and be like AT&T. Your telling me you have never went to a store and bought something that was miss priced and you knew the price was wrong but still fought to get what the lower price was. Dude this is a modding forum. Not bash everyone forum. Everything in this place is about bending the rules and coming up with work arounds set in place by the carrier and maker of the phone. You are no better than anyone else here.
Click to expand...
Click to collapse
LOL never said I was "better" than anyone, don't know where you got that . Just saying carriers/providers crack down more because of crap like this. I rarely go to stores for major purchases so really haven't had to do the whole "rage angry customer to save a few bucks" stance yet. They're a business they want to make money, not a crime. If you don't like their policies/bundles then go to another carrier? Just saying you have your choices .
As a Verizon employee, I can promise you that the unlimited data will NOT stick. They audit accounts for things just like this, if you were not supposed to have it, the feature will be removed.
This has been going on for a few days now. I saw that one.person even talked to a supervisor and they said that yes if you get the hotspot it will give you unlimited data. Of course who knows how long it will last but it is something that is being automatically done not random employees doing it on there own.
Of course it does not.affect me as I am grandfathered in.
Sent from my Rezound
diverdown1 said:
Just called gerizon they are updating their system I'm guessing they are patching this. Damn I was only 20 mine to late
Click to expand...
Click to collapse
Lol me too
Sent from my ADR6425LVW using xda premium

Cancelling contract.

Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
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YoMaMa7467 said:
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
You have to make a strong case of:
1. Really bad service and what you did to escalate.
2. Really bad network coverage were you live l, work, hang out even while they advertise other.
In summary, you have to demonstrate that you had many things going wrong and nothing going good, what you did trying to get their attention and they didn't listen and then.... Maybe, if you have the right poker face, you might be lucky to get the etf off or pay less.
Good luck.
Sent from my PG86100 using Tapatalk
Keep your eyes open on slickdeals and google. It seems that every couple of months sprint is changing something that creates a loophole to get out of etf
Sent from my PG86100 using XDA App
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
Sent from my HTC EVO 3D using Tapatalk
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes at least thats how it was when i used it for a month however the data speeds i got with it were at least 10 times faster than sprint!
Yea no mobile to mobile but u do get nights
Sent from my PG86100 using XDA App
Has anybody ever had any luck cancelling a contract etf free for horrible quality of service in signal and data speed?
Click to expand...
Click to collapse
I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
I have been on the 00001.prl for like a week now and I can compares the speed to verizon back when I had verizon service... you should try that n plus people have said that they contract got cancel for roaming to much.. my current roaming is 1.4gb so hope they dont cancel my contract!!
Click to expand...
Click to collapse
Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
im pretty sure if you do use the verizon prl that you do not get free mobile to mobile all calls count towards your minutes
Click to expand...
Click to collapse
They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
sitlet said:
I did, but it took over 8 months of complaining and troubleshooting with [email protected] (executive relations).
Using that much data within a week, you are bound to get cancelled. And FYI, sometimes they do force you to pay the ETF if you are forcing roaming like that.
They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at.
Click to expand...
Click to collapse
1.4 gb in a week isnt mutch ive used upwards or 25 gb in a month
i haven't heard of one person paying an etf when sprint cancels them. Ive heard of them getting there bill and the etf is on there and they call and sprint removes it.
Im not sure why but from my acount looking at my call logs and doing the math they give u free nights and weekends still with roaming but not mobile to mobile
[/They count as roaming minutes, and if more than half of your minutes used are on roaming, you will likely get flagged. I.e. if you used 400 minutes on sprint, and more than 200 minutes on verizon, you will get looked at
Click to expand...
Click to collapse
Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
vin255764 said:
Thats exactly how 2 of my friends got out of sprint witout paying any fees.It has to be done for 2 or 3 months and sprint nicely will kick you out
They send a letter with time frame to find a different carrier
Click to expand...
Click to collapse
They r nice and discrete about it.... There are some pics of some letters somewhere on Xda... Good stuff
Shot from my sharp shooter in 3d
With my service I'm lucky to get about a gig of data used each month. WiFi has saved my life and is pretty much the only thing that allows me to use my phone. For a while today i was stuck on 1X no tower work or nothin then it just goes to 3g. I have also nothiced a jig degradation of signal strength around my town. So I guess its Verizon prl for me.
Sent from my PG86100 using Tapatalk

At&t unlimited data throttling ?

Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Just change your apn to avoid it. I never get throttled anymore
Sent from my SGH-I727 using xda premium
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
so you paid 299 for a brick?
planoman said:
so you paid 299 for a brick?
Click to expand...
Click to collapse
No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
Sent from my SGH-T989 using xda premium
samomamo said:
No I will unlock it and use it. Or sell it .
And I'm not going to pay the early termination fee, if they can change their policy every time they want, I can change my policy too f m.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
samomamo said:
Hi, I have a unlimited data and f-in At&t throttling after 2 gb. What is the point of this man. This phone companies think we are stupid, calling it unlimited and throttling after 2 gbt's. And the government doesn't see this that they are lying to people.
I ordered the galaxy note for 299 once I recive it I'm canceling my account and f them not paying anything.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
planoman said:
As you use your t mobile SGSII phone...and once they lock the IMEI? It will be a $299 brick! Just a thought, you might want to think through your plan...to bring ATT down.
Click to expand...
Click to collapse
They can't lock the imei, second the phone will be sold by that time.
Sent from my SGH-T989 using xda premium
AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
Click to expand...
Click to collapse
If its UNLIMITED the its supposed to be UNLIMITED OK. Maybe i want to use 100 gb Not unlimited 2 kbps. Them my policy is limited too I have 5 lines I will order 5 noted for 299 then sell them the cancel and f them. And I will not pay etf fee let them ruin my credit I don't give a ...
Sent from my SGH-T989 using xda premium
I've downloaded 8gigs in a month before without being throttled.
If you're leaving AT&T, you have these options:
Verizon. Basically the same as AT&T except a few dollars more. No unlimited data. They throttle.
T-Mobile. Crappy coverage. Less expensive. Throttles you after 2 gigs.
Sprint. Crappy coverage. Unlimited data with no throttling, but it's only a matter of time until their customer base grows and their network has to stop unlimited and start throttling. You'll be in the same position eventually with crappier coverage.
Random bad credit carrier: Good luck with that.
---------- Post added at 09:34 PM ---------- Previous post was at 09:34 PM ----------
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
The term "unlimited" doesn't specify a speed.
parcsalooc said:
Just change your apn to avoid it. I never get throttled anymore
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Which APN would that be? I'm going to be coming from an Inspire so if there's a specific LTE one, that would be good to know.
samomamo said:
If its UNLIMITED the its supposed to be UNLIMITED OK. Not unlimited 2 kbps
Sent from my SGH-T989 using xda premium
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Click to collapse
If it really bothers you, then switch to the 3gb data plan.
If it bothers you even more, file an official FCC complaint. Many people already have.
We throttle the top 5%. The top 5% varies per market. I regularly pass 10gb and I have had no message on my personal account.
And think about what your other options are.
-2gb on T-Mobile
-Limited LTE data on Verizon, same as us. (they throttle too)
-Sprint - sure you get unlimited. but they have the slowest data out of all the carriers
So we have to bend over and take it? That's what we are doing now.
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AEDan1977 said:
They don't throttle if you are on an unlimited plan unless you are in the top 5%. I had a customer last month who used 28GB in one month streaming netflix all day every day. Needless to say he was being throttled. They actually put a code on your account if you are being throttled that any rep can see and they send you an automated text message. So it is not a surprise, so unless you got this text then you are experiencing slower speeds for some other reason.
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So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
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samomamo said:
So we have to bend over and take it? That's what we are doing now.
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File an FCC complaint. All the carriers have awful data plans.
boxerlover02 said:
So your saying anybody that uses more then 2-3 gbs is in the "top 5%"? I just got the text that I'm approaching the top 5% and I'm just over 3gbs. I agree with the OP it's a load of BS if I sign up for something that's labeled unlimited it should be unlimited. I think its BS that they throttle it so low most apps like YouTube wont even work right. And for the government stepping in that'll take some REAL change in government, there is to much money changing hands in politics for real change to happen and get rid of the corporate government take over. I can't believe for one second that only 5% of at&t customers use less then 2gbs a month. If they started throttling at like 10 or so i would have no problem but after 2-3 they want us to get rid of our unlimited and go to a tiered plan so they can charge a crap ton of money and line their pockets just like the rest of the corporate greed out there!!!
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The amount at which you get throttled varies per market.
And I disagree with it too. It sucks.
The fact that you say that it varies from market to market sounds like its very ripe for abuse on their part. I can't see how it could be justifiable to throttle me at a little over 3gb when you are using over 10 a month. Sounds like you know an end around the very system you work for. It all boils down to corporate greed and the fact that we in the USA have let companies like this get away with so much for so long that its just 2nd nature and everybody wants to say its the consumers fault.
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I had a text 1 day before my cycle ended saying I am approaching the top 5%
Now you ask how much data I had used do you.... 1.5 gb
Now that is complete horse sh*t
Guys verizon does not currently throttle LTE customers, they do throttle 3g.
as for the APN tricks...we are noticing on the Skyrocket forum that for many it is not working any more.
The best you can do is continue to call in and have the specific throttle call response center note your account of any issues you are experiencing while throttled (i.e. I was throttled for 8 days during my last billing cycle and no web pages would load, text messaging stopped working, the market gave no connection errors, mms was not working at all) so that they know this is doing more harm than simply limiting speeds.
That and file a SPECIFIC FCC complaint. So far FCC complaints have done nothing but initiate a contact from ATT that this is the new policy.
The major problem is that as the throttle policy continues, the top 5% will drop as people use less data. This and the fact that the call center uses the consumer calling in to complain as an opportunity to have them switch to a tiered plan, on which they will not be throttled.
The given response is intended by ATT to be
1. The throttle policy is intended to be a temporary solution to the evergrowing need for growing spectrum and the currently congested network.
2. For immediate relief one can use wifi when available and one does have the option of changing to a tiered plan, which is not throttled.
Is it BS, yes, but it is what it is.
I did the math and we are better off staying with ATT right this moment.
Our six lines of service would cost much much more on any other carrier. In my case I could actually switch to the 5 gb plan and use 3gb over and still pay less than at the competing carriers.
How is the amount in the top 5% determened? I got my line way back in the day when smartphones were taboo and not "trendey" and it was known as cingular. I didnt half to pull matrix hack to get teathering. The software was on the disk and the instructions were on the owners manual. Why are long time customers have to be restricted now? I got my unlimited plan because I want and can make use my data. I got trottled only after two to three day in the billing cycle. I stream spurs basketball on nba league pass moble which would jusiffy getting such a plan. Why do I need to pay for wifi when I already paying for the use of unlimited data? Wifi is for the customers that need to ration thier limited data.
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
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samomamo said:
My brothers what can we do seriously to damage At&t for BS ing us. Tomorrow the can say anyone using 100 MB is top 5%.
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I'm not sure I want to damage the company responsible for providing my network coverage. And if you cause me to have a dropped call I will eliminate you

Verizon to Disconnect Heavy Unlimited Data Users

well this isn't going to be good for some of us....
http://arstechnica.com/information-...mited-data-customers-who-use-over-100gbmonth/
I only avg 20 GB a month or less. I pay $20 a month for udp
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-4ndr01d- said:
well this isn't going to be good for some of us....
http://arstechnica.com/information-...mited-data-customers-who-use-over-100gbmonth/
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I don't really feel sorry for those who use 100+ GB/month. Those are the users that prompted the removal of the unlimited plans to start with. You can scream "unlimited is unlimited" if you want but its Verizon's sandbox and they make the rules.
l7777 said:
I don't really feel sorry for those who use 100+ GB/month. Those are the users that prompted the removal of the unlimited plans to start with. You can scream "unlimited is unlimited" if you want but its Verizon's sandbox and they make the rules.
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Agreed...there comes a point (about 100 GB a month) where it becomes an "unjust enrichment" for the end user....and this is why we cannot have nice things lol
I'm surprised Verizon didn't go the route of...well the unlimited data plan started in the days of 2G/3G only...so that's the only unlimited data you get...when you are on 2G/3G.
Maybe I shouldn't give them any ideas... :/
agreed. I live out in the boonies, I am on 1x and sometimes 3g. my internet is only dsl at 2.5Mbps (3g speeds) ... so whenever I hit 4g on my phone, I do everything with it. so i sometimes rack up 70gb+ a month. especially when im at work ..teamviewer, netflix, streaming cameras setup at various locations, music is always going, showbox, kodi (tends to use a lot more data than other streaming apps)... the data rack up quick.
Has anyone actually reported receiving a letter yet ?
I use it as primary internet. Been paying for it for so long. Screw paying $60+ a month for cable that is the same speed but doesn't offer the same capabilities that cellular data does. I rack up over 100gb a month but it's a business account so i doubt they will cut me off.
The fcc does nothing about the internet monopoly in my area because it's not considered a monopoly because wireless internet is considered an option. When verizon charges what they do for internet it clearly isn't an option. We all know verizon can afford to give you more GB's at a lower price.
Most of the infrastructure is already in place and they are paying purely for maintenance at this point. And when they are talking about faster speeds with xlte and lte-a they are expecting you to use more data but have no plans on reducing the cost per gb. Faster speeds means a larger resource pool to tap into. The excuse that heavy udp users are decreasing the speeds for others is basically a thing of the past at this point.
Honestly it's all bs marketing and political manipulation. Tell me why countries in the EU can offer unlimited lte data for 35 euoros a month, which people use as their primary internet source, if this isn't the case?
bakemcbride21 said:
Agreed...there comes a point (about 100 GB a month) where it becomes an "unjust enrichment" for the end user....and this is why we cannot have nice things lol
I'm surprised Verizon didn't go the route of...well the unlimited data plan started in the days of 2G/3G only...so that's the only unlimited data you get...when you are on 2G/3G.
Maybe I shouldn't give them any ideas... :/
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Click to collapse
And why R u saying at 100 gigs a month? Why this amount? Unjust? U r an idiot in perspective. Unjust =Hilary Clinton's Fuk'n National security (knowingly) and walking free. Unjust= people like me or in my "group" pay more in taxes than the "wealthy." UNJUST=VERIZON lying about the effects people such as myself have on "their" network I pay for by using what U stated over "100 gigs" monthly. OPEN UR EYE'S FRIENDS, $$MONEY$$ $$MILLIONS IN BONUSES$$ U should have Verizon show you this "negative" effect. Lol, in words and writing sure but 100% accurate proof including data analysis by 3rd party/partys not Affiliated whatsoever with Verizon does not/will never exhist cause its a story kinda like the Easter Bunny. Do you people not understand the technology that we are using and the capabilities at our hands? The 1% of customers with unlimited data is not something that would be an issue unless it was about money my friend. Do your research think about it come on, look what they're doing in Switzerland.
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l7777 said:
I don't really feel sorry for those who use 100+ GB/month. Those are the users that prompted the removal of the unlimited plans to start with. You can scream "unlimited is unlimited" if you want but its Verizon's sandbox and they make the rules.
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Ummm?? "UNLIMITED DATA" Do know what that means? Lol, prompted!!! $$$$
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Dammmmmmmm, I got the letter today telling me as of February 17th I will be terminated unless I select a new plan since they're pulling my unlimited data.
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1droidmod said:
Dammmmmmmm, I got the letter today telling me as of February 17th I will be terminated unless I select a new plan since they're pulling my unlimited data.
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More than 200gigs a month I suppose?
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dottat said:
More than 200gigs a month I suppose?
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Maybe on average.. Some months around 500 and others 100. Feb 17th I say "GOOD<--->BYE" to VZW (they terminate unless I select a plan) after 10 f*$#ing years... not too sure what I'm going to do yet but obviously I cannot afford to stay with VZW..
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1droidmod said:
And why R u saying at 100 gigs a month? Why this amount? Unjust? U r an idiot in perspective. Unjust =Hilary Clinton's Fuk'n National security (knowingly) and walking free. Unjust= people like me or in my "group" pay more in taxes than the "wealthy." UNJUST=VERIZON lying about the effects people such as myself have on "their" network I pay for by using what U stated over "100 gigs" monthly. OPEN UR EYE'S FRIENDS, $$MONEY$$ $$MILLIONS IN BONUSES$$ U should have Verizon show you this "negative" effect. Lol, in words and writing sure but 100% accurate proof including data analysis by 3rd party/partys not Affiliated whatsoever with Verizon does not/will never exhist cause its a story kinda like the Easter Bunny. Do you people not understand the technology that we are using and the capabilities at our hands? The 1% of customers with unlimited data is not something that would be an issue unless it was about money my friend. Do your research think about it come on, look what they're doing in Switzerland.
Sent from my HTC6545LVW using Tapatalk 2
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You should send Verizon Customer Service this coherent, well thought out argument...I'm sure they will reconnect your UDP in no time....lol
Wait a second, I am currently experience a minor heart attack! They are CANCELING your UDP?!
I have not received a letter regarding this, is anyone else receiving this letter?
http://www.droid-life.com/2017/01/09/verizon-unlimited-data-200gb-limit/
I average 12GB/month (which is NOT heavy use at all) and received my letter informing my UDP is being terminated as of Feb 16. I have complained to both of my local stores and the customer service call center to no avail. I was told that once the letter was sent my fate was sealed.
armorer243 said:
I average 12GB/month (which is NOT heavy use at all) and received my letter informing my UDP is being terminated as of Feb 16. I have complained to both of my local stores and the customer service call center to no avail. I was told that once the letter was sent my fate was sealed.
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I read online last night T-Mobile has been gaining twice as many new customers as Verizon since Verizon's been pulling their $*it.
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1droidmod said:
I read online last night T-Mobile has been gaining twice as many new customers as Verizon since Verizon's been pulling their $*it.
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They will regret it, T-Mobiles service, at least here is so spotty its not even worth paying for. When my wife had it she had to use my wifi tethering just to use her phone half the time we went anywhere.
200gb a month is plenty, but the problem is the price of the new plans they want you on. Id never pay those rediculous prices.
But unlimited should be unlimited, i understand that too, but 500gb people... Come on now, that is a little excessive. I don't even come close to that downloading movies all day on my home cable network. So i can see where verizon is coming from. Fair usage.
I am sticking with my Verizon UDP for now, but i have also bought my wife a new phone on at&t's DirecTV unlimited plan that's up to 4 devices just incase verizon pulls out more bs. Figured id jump on that and get grandfathered on that also, since in my area at&t is second best if not identical to Verizon's coverage.
Sprint and T-Mobile are out if the question for me, been there done that.
afuller42 said:
200gb a month is plenty, but the problem is the price of the new plans they want you on. Id never pay those rediculous prices.
But unlimited should be unlimited, i understand that too, but 500gb people... Come on now, that is a little excessive. I don't even come close to that downloading movies all day on my home cable network. So i can see where verizon is coming from. Fair usage.
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I agree with you on that one, 200GB/month is a bit excessive and almost abusive to the network load. But for those of us that use 12GB and end up getting our plans yanked from us is insulting. I know I purposefully sought out wifi wherever I could to keep unnecessary use of network resources to a minimum. This is the thanks I was given for my consideration.
To say I feel insulted is putting it lightly.
armorer243 said:
I agree with you on that one, 200GB/month is a bit excessive and almost abusive to the network load. But for those of us that use 12GB and end up getting our plans yanked from us is insulting. I know I purposefully sought out wifi wherever I could to keep unnecessary use of network resources to a minimum. This is the thanks I was given for my consideration.
To say I feel insulted is putting it lightly.
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Click to collapse
Oh I feel insulted for you as well. 12GB is not that bad at all. I average 45gb and have not received a letter yet. This whole ordeal is ridiculous. I would rather they implement a cap on the unlimited, like say 100GB or even 40GB and then slow us way down instead of just straight up removing us.

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