OK, so I was being Throttled because I went over the 5gb cap. I was pissed because the data was so slow that the market and the web would time out. So I called Tmobile and decided to switch my data plan to the 10gb data service for now. They said that it would take affect right away and that I wasn't bring throttled now. I was reset back to 0gb out of 10gb. But I waited 24 hours and I am still being throttled. Only pulling down 6 kb and still running into the timing out issues and loading issue. So on Sunday I called Tmobile back and they said there is no reason for me to still being throttled. And it shows in thier system that I am Not being throttled anymore. So we tried resetting my device and re adding my data service but the issue still remains. So they made a trouble ticket and said the issue should be fixed the next 48 hours or so. But as of right now I am still being throttled! Wtf? Anyone got any ideas? I tried re flashing my ROM. A hard rest and even going back to Stock but no difference. Still being throttled! I am starting to get pissed off! Any help would be great thanks a million!
Sent from my SGH-T959 using xda premium
sorry but nothing will work...i went through the same thing about 2 weeks ago...it turned out that it is a system error they have...for some reason "some" accounts just WILL NOT unthrottle after changing your plan...all you can do is wait till your next billing cycle...i would just make sure they switch you back to the 5gb plan until your next billing cycle so you arent paying for the extra 5gb you cant use
I also used root explorer and went to data/system folder and it shows a throttled folder.So I erased it but it always freaking comes back and it made no difference erasing it.
Wtf is going on?
Sent from my SGH-T959 using xda premium
My billing cycle ends on the 8th. It better be fixed then or I am canceling my service. I am done with the bs and the throttling. Sprint don't have any throttling. Its really unlimited data unlike Tmobile or the rest.
Sent from my SGH-T959 using xda premium
Please complain about it to Tmobile and say that you only use things like Netflix and Pandora and are seriously contemplating going to Sprint for that reason alone. The fact that they have "true" unlimited service.
- You would be helping the greater majority for the future and not helping yourself in this particular situation, so understandably this might not appeal to you. But this is a complaint that the sooner its made in large (as it will be) the better. Eventually with more and more people hitting the cap through normal use it will become a major deciding factor and thus I believe carriers will revert to a more fair data cap. Its already common knowledge that with out a wifi connection Netflix is utterly useless, it will eat up an average of 1-2Gb per movie! It has to start somewhere. I've already complained, have you? This is one of those "Do your part" sorta thing or even, dare I say "NEVERAGAIN!" lol. WOW
Ok ok this is bs! My new billing cycle started today and I am still fcking being throttled. I mean wtf. And Tmobile said they have no idea whats going on. Its not showing I am being throttled on their end. So wtf Im I suppose to do??
Sent from my SGH-T959 using xda premium
Its a problem on tmobiles side. I started a thread about this when iy happened to me a while back. Somewhere when then switched ur data to 10 gig, it botched ur individual data plan and had y ok u stuck being throttled, yet they say that its actually reset back to 0. I got a new vibrant and a new phone number after the huge headache caused. Seriously, surf through my threads. Same exact thing happened to me.
Sent from my SGH-T959 using xda premium
Related
Ok, so I of course went over my 5gb again.like every month. Was using the APN Settings to kill throttling and deleted the throttled folder with root explorer.was working great but now its not working only getting 0.05mg download speeds. And everything seems to time out.I really hate fcking throttling from T-Mobile.wouldn't be a problem but when I can't even load a web page or the market without it timing out half the time. Man WTF! Why do I pay over $120 a month. Wish I could really stop them from throttling me.
Killing Zombies With My Axura Voodoo Vibrant!
http://forum.xda-developers.com/showthread.php?t=872570
You should tell them you can't navigate the web anymore cause they throttled your web browsing , that is a service you pay for monthly so them taking it away from you is breach of contact if it takes those speeds to browse the internet that's not your fault and being rejected from the net due to time out means your paying for a service you can no longer use they either need to make the internet not require those speeds or not throttle people remember you don't pay for unlimited downloads but you do pay for unlimited web so now your paying them for something you can't even use I would complain till my head blew up I mean they sent me this phone for free cause I complained I'm sure they can hook you up just be prepared to ***** a lot for long periods of time be persistent and make sure they know this is unacceptable and the next time it happens you'll terminate service with them and front line a boycott I'm sure thee will be plenty of pissed off people to join you or just roll over and let them service you from behind
Dam T-Mobile fixed it already.dam it! Guess I'm SOL!
Killing Zombies With My Axura 2.2.60 Voodoo Vibrant!
willsnews said:
You should tell them you can't navigate the web anymore cause they throttled your web browsing , that is a service you pay for monthly so them taking it away from you is breach of contact if it takes those speeds to browse the internet that's not your fault and being rejected from the net due to time out means your paying for a service you can no longer use they either need to make the internet not require those speeds or not throttle people remember you don't pay for unlimited downloads but you do pay for unlimited web so now your paying them for something you can't even use I would complain till my head blew up I mean they sent me this phone for free cause I complained I'm sure they can hook you up just be prepared to ***** a lot for long periods of time be persistent and make sure they know this is unacceptable and the next time it happens you'll terminate service with them and front line a boycott I'm sure thee will be plenty of pissed off people to join you or just roll over and let them service you from behind
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Already tried that last month.they said being throttled is controlled my the network and they have no way to turn it off for me. And wish me luck if I cancel my service.in other words they don't care! :'(
Killing Zombies With My Axura Voodoo Vibrant!
darkside79 said:
Already tried that last month.they said being throttled is controlled my the network and they have no way to turn it off for me. And wish me luck if I cancel my service.in other words they don't care! :'(
Killing Zombies With My Axura Voodoo Vibrant!
Click to expand...
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Say "yeah ima need luck with switching all my contacts over from my tmo sim card to my brand new verizon phone!"
Lol
Sent from my SPH-D700 using XDA App
The very first time I get throttled I will cancel my service, sell my phone to cover the cancellation and take my number and 120 a month elsewhere. Throttling the vibrant is dumb on so many levels. They should think that these devices are going to reach those levels often and so wait until the phones are closer to the end of their contract. Especially since the phones resale value will cover the ETF. Dumb. Id cancel and go elsewhere. If you don't, enjoy being pimped. Most my use is on wifi. Just once, thats all that is needed.
Sent from my SGH-T959 using XDA App
EDIT: i had a brain fart and did not search first so i apologize. what i will do is update this thread and monitor for any data connection issues.
just thought i'd share my ordeal trying to upgrade a line to this new phone. this whole thing took 3 thunderbolts and several useless verizon sales/techs (i will never purchase directly from a vzw store again, the staff i dealt with at 2 corp stores was completely inept).
purchase 1: i purchased a thunderbolt and upgraded my line in store and everything is working/provisioned according to the tech. i don't realize i am missing texts and data until after i get back to work since the tech said it would "fully activate" over the next few hours (wtf..... but ok, new device/service and the sales guy wanted to set my expectations low). 2 trips back to the store for a total of 3.5 hours and 2 new sims and they cant get data or text working on the phone.
purchase 2: new verizon store closer to work. talked to the sales guy and informed him of the issues i had prior. he says no problem, they must have had some issues. we definitely wont have them here. i tell him fine i will upgrade but i am not leaving until voice, data, and text are working 100%. he cant get text or data to activate either so he says i can leave and he can call me when its done (little problem with not having a phone though to receive the call....) end result they return the phone an and i am dinged the restocking fee because they dont want to return as a problem.
purchase 3: bestbuy..... my expectations already set super low, i ask them if they have problems activating tb's on upgrades..... they say no, but it could take a while to do the whole process. i told them of the issues i ran into at other stores and they said did the tech reset the phone or factory reset the phone after the initial activation? (bingo! only power resets through the gui although the sales guys at both vzw stores said they factory reset).
for anyone running into data activation/data drop issues, factory reset the phone (i had to do it twice). and it should be solid after that. i have been up and running for the last few hours without issue.
my tb is set to cdma + lte/evdo auto.
tl;dr: data problems? do a factory reset. 3g data/text/voice has been solid after this process. PITA? yes, but it seems to work.
So 24 hours later and there doesn't appear to have been a data drop. There are still some weird fc's with the browser though. And the market has fc'd as well.
Sent from my Xoom using XDA App
Thanks for the tip! My 3g in my apartment that worked with my Droid kept dropping. It works now. Awesome!
Sent from my ADR6400L using XDA App
I am surprised you paid the restocking fee. I would have told them to kiss my ass.
Sadly enough, the guys at Best Buy Mobile don't always get enough credit, sometimes they do have some real idiots working there, but some of those people know ten fold what a guy at a local single carrier shop will.
BBYM, since I used to work for one, makes you take detailed training before you are supposed to work in the department, doesn't mean its followed, but if someone has been in the department for awhile they will have.
Most carrier stores don't have a lot of training, if they do, it is only about their company, not 6-7 different companies, between post and pre paid.
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
r0guenj said:
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
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oh ok, that isn't bad at all then I guess
I'm not sure if I'm having data problems seems really I have a bad reception here but I would like try this...so if I reset would I lose root??? I'm running stock rooted and clockwork no custom Rom no special stuff thanks in advance
Sent From My HTC Thunderbolt!!!
does your data still work after you restart your phone?
Well yes let try right now
Sent From My HTC Thunderbolt!!!
Bigandrewgold said:
does your data still work after you restart your phone?
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I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
denpad2010 said:
I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
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Click to collapse
no, i couldnt ever get 3g and rarely got 4g or 1x
but after the factory reset 3g id flawless but i am wondering if i reset it will it go back to doing that because that seems to be what happened
Can't believe they made you pay a restocking fee.
This worked like a charm...thanks
When I had a vibrant many moons ago there was a mod or tweak that removed the data throttle cap. Is there anyway to do that on the amaze or anyplans for it on the amaze?
Sent from my HTC Amaze 4G BeastMOD using xda premium
T-mobile fixed it a while ago so no it wouldn't work on any device on T-mobile anymore
internet.voicestream2.com...oh how you ROCKED as a backdoor workaround!
yeah, tmo wisened up less than 1 month after applying the soft cap.
I intentionally wrung 14.8g that month...using voicestream.com instead of epc.tmo.
...before the haters pop up, I bought the HD2 to replace my home internet connection with an UNLIMITED gb usage contract on purpose. A few months later tmo changed their minds, leaving me with 18 months left on my contract and a brand new limited use policy.
douchbag tmo wouldn't grandfather my plan (or at least honor the contract I agreed to), so hell yeah, I got mine. after 8 years they could be more loyal?
/rant
i'm here browsing my next phone for when my lame duck hd2 contract ends in Feb.
carry on.
Just slightly ot. I was capped last month on an unlimited data plan and there is no way I used 5gigs. Everything data intensive I do on WIFI. So I checked Tmo's my acct. app and dl'd some podcasts over WIFI just to double check and sure enough the data usage rose by that exact amount which means they are counting wifi thoroughput as part of allotted data usage. Now I checked some comments on the market and it seems a few people seem to think it is the my account app that is gauging ALL data and sending it to tmo as part of their network being utilised. Id like to hear what you guys think.
Don't blame me, blame my keyboard's autocorrection algorithm.
demize! said:
Just slightly ot. I was capped last month on an unlimited data plan and there is no way I used 5gigs. Everything data intensive I do on WIFI. So I checked Tmo's my acct. app and dl'd some podcasts over WIFI just to double check and sure enough the data usage rose by that exact amount which means they are counting wifi thoroughput as part of allotted data usage. Now I checked some comments on the market and it seems a few people seem to think it is the my account app that is gauging ALL data and sending it to tmo as part of their network being utilised. Id like to hear what you guys think.
Don't blame me, blame my keyboard's autocorrection algorithm.
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There is no way this is the case. Not completely anyway. I've used 68 GB through wifi according to Netcounter and 4.5 gigs of data. My Billing cycle end on the 2ND. Now according to T mobile I've used 5.5 gigs. Although I disagree with T Mobile I can debunk your theory that they use ALL wifi traffic. But some is possible.
Obviously I'm a heavy user.
Sent from my HTC Amaze 4G using xda premium
Binary100100 said:
There is no way this is the case. Not completely anyway. I've used 68 GB through wifi according to Netcounter and 4.5 gigs of data. My Billing cycle end on the 2ND. Now according to T mobile I've used 5.5 gigs. Although I disagree with T Mobile I can debunk your theory that they use ALL wifi traffic. But some is possible.
Obviously I'm a heavy user.
Sent from my HTC Amaze 4G using xda premium
Click to expand...
Click to collapse
68 GIGS?!?!?!?!
0.o
No what Im saying is it is a possibility that the data usage meter on the Tmobile My account app is registering all data as through their network. I can only surmise since without the app I couldnt tell but the meter in the app rose by the exact amount I dl'd through WIFI.
Don't blame me, blame my keyboard's autocorrection algorithm.
demize! said:
No what Im saying is it is a possibility that the data usage meter on the Tmobile My account app is registering all data as through their network. I can only surmise since without the app I couldnt tell but the meter in the app rose by the exact amount I dl'd through WIFI.
Don't blame me, blame my keyboard's autocorrection algorithm.
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Click to collapse
I would have some serious issues if t-mobile said that I used over 70GB of data and had my data cut off less than a week into my billing cycle.
I think TMobile would say something about that too now that I think about it.
So all wifi data as 3G/4G data. No. Very seriously doubt it.
demize! said:
No what Im saying is it is a possibility that the data usage meter on the Tmobile My account app is registering all data as through their network. I can only surmise since without the app I couldnt tell but the meter in the app rose by the exact amount I dl'd through WIFI.
Don't blame me, blame my keyboard's autocorrection algorithm.
Click to expand...
Click to collapse
i have to agree that my account app must be wrong. I was on sprint for months and never went over 4 gb. I tethered my phone all the time and used pandora a lot. within 5 days the my account app showed i used 2gb of data. I barely even used the phone and hadn't even tethered it yet. I returned the phone and told them why . they said it was a setting i had that used that much data. of course they had no clue what they were talking about but i said yea ok just give me the refund. Tomorrow I am going to purchase the phone again and run some more tests to see what is really going on.
My acct says I've used 87 mb, but I've been listening to Pandora for 6 hours each day... I don't think it counts WiFi...
Sent from my HTC_Amaze_4G using xda premium
jn_vista said:
My acct says I've used 87 mb, but I've been listening to Pandora for 6 hours each day... I don't think it counts WiFi...
Sent from my HTC_Amaze_4G using xda premium
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It doesn't
Also, I also find the My Account inaccurate but in my favor. I used more MB than it stated I used.
tmo told me that until 11/13 it will charge all wifi against talk minutes and data usage..
amkaos said:
tmo told me that until 11/13 it will charge all wifi against talk minutes and data usage..
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and you believed that?
Binary100100 said:
I would have some serious issues if t-mobile said that I used over 70GB of data and had my data cut off less than a week into my billing cycle.
I think TMobile would say something about that too now that I think about it.
So all wifi data as 3G/4G data. No. Very seriously doubt it.
Click to expand...
Click to collapse
There ARE issues with the My Account app.
Case in point:
A couple of months ago I became eligible for a corp discount on T-mo. Obviously, I had to extend my contract to get it. It also changed my billing date (I had had a billing cycle that ended on the 19th and started on the 20th, it changed to end on the 16th, start on the 17th).
The next month all my lines (I had four voice lines at the time) rolled over to a new billing cycle on the 17th as expected EXCEPT for the data limit on my Sensation. My Sensation showed me using 4.7GB on the 16th. On the 17th IT STILL HADN'T RESET. Long story short, if I hadn't stayed on top of it and called and escalated it up the ladder, I would've been throttled all month long for the whole next billing cycle. It was so bad I had to move to the ten gig tier JUST so I wouldn't be throttled. I also spent the whole month with 5 GB already used according, to the app. They have a front end AND a back end system that don't always report the same numbers.
Pipsqueak approved this message
Just an fyi
I work for Tmobile in tier 3 tech support. The cap is a system cap its not hardware or software on your phone. The my device app sucks at keeping count as does my Tmobile there tends to be a lag from time to time. There is no way around it. Trust me I've looked. And no as difficult as it may be for some of you to believe wifi does not count towards your usage. Hope this helps clear up some of the confusion.
tmotechsupport said:
I work for Tmobile in tier 3 tech support. The cap is a system cap its not hardware or software on your phone. The my device app sucks at keeping count as does my Tmobile there tends to be a lag from time to time. There is no way around it. Trust me I've looked. And no as difficult as it may be for some of you to believe wifi does not count towards your usage. Hope this helps clear up some of the confusion.
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Thanks T-Mobile for the clarification. I always knew you used the forums too!
So we find our exploits, you read them and plug them right up. Kinda pointless trying huh? Oh well...
Binary100100 said:
Thanks T-Mobile for the clarification. I always knew you used the forums too!
So we find our exploits, you read them and plug them right up. Kinda pointless trying huh? Oh well...
Click to expand...
Click to collapse
since you work for t-mobile please explain how this is possible. I have been wanting to switch to tmobile for some time now. I have been with sprint fopr a while and the only thing keeping me from witching is the data cap. for the past 5 months i have watched my data usage on my sprint bill and i have been using between 1.5 -3.5 GB a month. i tether from time to time and use Pandora about 2 hrs a day. I have 3 gmail accounts and 2 exchange account syncing all the time. FB and a news feed also syncing. with all this going on and no video streaming besides a little youtube from time to time my data has stayed relatively low. i switched to tmobile 2 weeks ago and bought the Amaze. after 5 days of usage my account showed 1.8GB. not tethering at all and very light usage because i was still using my sprint phone as well. this month my spring bill showed 1.9 GB and that's a whole month of usage. how could i have possibly used that much data on Tmobile in only 5 days. I asked a guy aqt the stoore and he said it was probably one of my settings. i laughed and said yea i have youporn streaming in the background all day. anyway i have a feeling that t mobiles data usage is way off or maybe it was high because i had downloaded all my apps since i was setting up the phone. I am reluctant to try again until i see if others are going over the 5gb every month.
flexte said:
since you work for t-mobile please explain how this is possible. I have been wanting to switch to tmobile for some time now. I have been with sprint fopr a while and the only thing keeping me from witching is the data cap. for the past 5 months i have watched my data usage on my sprint bill and i have been using between 1.5 -3.5 GB a month. i tether from time to time and use Pandora about 2 hrs a day. I have 3 gmail accounts and 2 exchange account syncing all the time. FB and a news feed also syncing. with all this going on and no video streaming besides a little youtube from time to time my data has stayed relatively low. i switched to tmobile 2 weeks ago and bought the Amaze. after 5 days of usage my account showed 1.8GB. not tethering at all and very light usage because i was still using my sprint phone as well. this month my spring bill showed 1.9 GB and that's a whole month of usage. how could i have possibly used that much data on Tmobile in only 5 days. I asked a guy aqt the stoore and he said it was probably one of my settings. i laughed and said yea i have youporn streaming in the background all day. anyway i have a feeling that t mobiles data usage is way off or maybe it was high because i had downloaded all my apps since i was setting up the phone. I am reluctant to try again until i see if others are going over the 5gb every month.
Click to expand...
Click to collapse
I don't work for T-Mobile.
Binary100100 said:
Thanks T-Mobile for the clarification. I always knew you used the forums too!
So we find our exploits, you read them and plug them right up. Kinda pointless trying huh? Oh well...
Click to expand...
Click to collapse
Not quite, I come here personally for the htc information and fixes it helps me personally with rooting and what not. As far as taking info back to the job na, closest I've done is bust someone who's jacked up their phone while rooting it and knowing they did by checking build numbers radios etc trying to pass it off as a warranty issue.
flexte said:
since you work for t-mobile please explain how this is possible. I have been wanting to switch to tmobile for some time now. I have been with sprint fopr a while and the only thing keeping me from witching is the data cap. for the past 5 months i have watched my data usage on my sprint bill and i have been using between 1.5 -3.5 GB a month. i tether from time to time and use Pandora about 2 hrs a day. I have 3 gmail accounts and 2 exchange account syncing all the time. FB and a news feed also syncing. with all this going on and no video streaming besides a little youtube from time to time my data has stayed relatively low. i switched to tmobile 2 weeks ago and bought the Amaze. after 5 days of usage my account showed 1.8GB. not tethering at all and very light usage because i was still using my sprint phone as well. this month my spring bill showed 1.9 GB and that's a whole month of usage. how could i have possibly used that much data on Tmobile in only 5 days. I asked a guy aqt the stoore and he said it was probably one of my settings. i laughed and said yea i have youporn streaming in the background all day. anyway i have a feeling that t mobiles data usage is way off or maybe it was high because i had downloaded all my apps since i was setting up the phone. I am reluctant to try again until i see if others are going over the 5gb every month.
Click to expand...
Click to collapse
Well the problem is that I'd need to look through stuff on your phone as I'm typing this on my amaze and don't feel like writing a book telling you to sync unsync various things and download app monitoring apps to find the leak. At the job the only thing we have to go on is the system. So it can either be one of 2 things: the system is only having an issue with your phone or you used more than you thought you did. That's not to say option number 1 isn't possible but of the thousands of calls I've taken in 5 years I've only seen one or two cases that the usage (i can see the ip addresses and how many megabytes you used while you were there on one of my systems) didn't match the history. So best thing to do is either monitor yourself through a proven app for data traffic and do #web# and cross check that with customer care every couple of days 2 times and see if that adds up with your traffic. Damn .. still managed to write a book..
tmotechsupport said:
Well the problem is that I'd need to look through stuff on your phone as I'm typing this on my amaze and don't feel like writing a book telling you to sync unsync various things and download app monitoring apps to find the leak. At the job the only thing we have to go on is the system. So it can either be one of 2 things: the system is only having an issue with your phone or you used more than you thought you did. That's not to say option number 1 isn't possible but of the thousands of calls I've taken in 5 years I've only seen one or two cases that the usage (i can see the ip addresses and how many megabytes you used while you were there on one of my systems) didn't match the history. So best thing to do is either monitor yourself through a proven app for data traffic and do #web# and cross check that with customer care every couple of days 2 times and see if that adds up with your traffic. Damn .. still managed to write a book..
Click to expand...
Click to collapse
We appreciate your time. Could you recommend an app to monitor data traffic for us please?
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
ty080279 said:
on my two line acct...line 1 got terminated ...I called customer service on wifes phone. rep said it was due to excessive roaming data. they gave me the number for the "excessive roaming and data dept" they actually have that! . they were closed when I tried calling. best I can do is call in tomorrow and see if it is an error ...or this is how they are getting rid of us hogs!
Sent from my PG86100 using Tapatalk....on wifi now!
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I just got my letter a week ago for excessive roaming, the said they will terminate me if I don't resolve it. No more 00001.prl for me.
Eff Sprint and their pathetic 2.5g coverage...
What was your normal data usage?
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
cruise350 said:
Gee where have you been??? There is no unlimited data roaming. You need to read the fine print or even listen to the commercials they state it very clearly in the commercials that unlimited data on smart phones is on Sprint towers only. People have been getting their accounts terminated by Sprint for excessive data roaming for the last couple of years. Do a search of all forums and you will probably see a lot of threads. In fact if you want to get out of your contract that is one of the easiest ways. Install a Verizon PRL and go crazy on the data. Careful though, it also states in your contract that Sprint can bill you for the overage.
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They billed me 146 biggens in May when I joined for voice overages. Didn't realize it was only on the Sprint towers. Litterly I saw a month later them saying it on commericals.
Sent from my PG86100 using XDA App
Wow. EXACTLY the same thing just happened to me today. Said it was for excessive data roaming which is bull**** because my sister had more roaming data and she still has service. My only guess is that it is a blanket excuse if you use a lot of regular data because they can't cancel you for that. Extremely bummed out and pissed about this right now.
EDIT: this last pay period was the only time I have roamed on data for this phone. They said they sent out 3 warning but we didn't receive any. Sorry if this sounds ranting or anything, I am just really frustrated with the whole situation.
Sent from my PG86100 using xda premium
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
gohan5052 said:
how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
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Click to collapse
You can't roam on 4g, what are you doing on 3g to get 17 gigs a month? Holy poop
sent from my EVO 3D via XDA app
lil app called adownloader its a bittorrent client i run it all day
gohan5052 said:
lil app called adownloader its a bittorrent client i run it all day
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Pretty good way to get your accounts terminated. Sprint has zero tolerance for using their network for torrent downloads.... if they catch you, no warning. Just toast.
thatguy11285 said:
I wish 4G counted towards roaming :/ I need the boot from Sprint too lost my job a couple months back
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Just hope they boot you and thats it, you could get the boot and charged for how much data you've used on top of it.
gohan5052 said:
sorry to hear that but i am actually trying to get the boot on purpose. how much data did you have to use? I used 17 gigs roaming last billing cycle and im going to do as much as i can this cycle just need something to shoot for.
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just use bit torrent for a month, they'll get u
Sent from my PG86100 using Tapatalk
when I really started pushing the lady she said it was because of the use of bit torrent and e donkey... they said I could come back in 6 to 9 months.
by everybody
Sent from my PG86100 using Tapatalk
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
jasecloud4 said:
ROFL at this thread.
It's just funny how there are people on both ends of the spectrum:
One side is using too much data, not reading the contract, and getting booted for it.
The other side is using too much data, has read the contract, and is trying to get booted for it.
Nobody is talking about the fact that both sides are hogging the network and slowing down data for everyone else out there (whether Verizon's or Sprint's network). But hey, at least your going away.
~Jasecloud4
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this is why sometimes i miss tmobile
and then i think about the 4 month straight throttle they threw on me
they couldnt even call of their beast when i was suppose to be unthrottled
and on that note i couldnt imagine paying outrages overages on data that verizon and ATT charge
thank god for the happy median :heart: sprint :heart:
This guy is running a torrent client on his phone 24/7. He deserves it.
exSD said:
This guy is running a torrent client on his phone 24/7. He deserves it.
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I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
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Rippley05 said:
I kinda agree. I'm not a goodie goodie by any means but clogging things up by running a torrent all day deserves more than just a boot IMO
Sent from my PG86100 using xda premium
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He is violating 2 terms of conditions, not only one doing this. Chances are you were also warned before hand. If you weren't warned before hand then I believe the OP violating the ToS on two conditions is grounds enough.
I also don't understand why the OP put "usage on an unlimited plan" in the thread title. What does that have to do with his termination? Surely it is for empathy but I don't think he knew exactly he signed onto in regards to his excessive roaming use.
I think he was talking about me running the client
if it was an option i would gladly turn in my phone if they would let me out of my contract but its not. I have been lied to over and over about 4g coming to phoenix and i stuck with them because i knew it would get better. in the 18 months i have been with sprint not only have i been lied to about 4g coming but the 3g service has gotten to the point where its unusable. now sprint is changing over to lte that means my phone is pretty much useless its not a moral issue for me i refuse to pay for something im not getting.
I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA
Their 5Gb might be your 4.4Gb. You may not be counting everything that they are. Give them a call and see if you can get them to reset it for you. Nothing to lose. Let us know what happens.
Ill be sure to keep y'all updated. Im not big on calling support Im just going to stop by the store on my way home from work. I just wasn't aware they throttle mid cycle.
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Carnifex3 said:
I have received the message from att that Im nearing 5Gb and that if i got over i will be throttled. Currently i sit at 4.4Gb and still a few days left in this pay cycle. My question is should i go to the att store and get this corrected? Im able to control my own usage and keep it under 5Gb till the next cycle or i know of a way around throttling like the infuse had. Any ideas?
Sent from my SAMSUNG-SGH-I717 using XDA
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Do they have you over 5GB? dial *3282# from you dialer and see what the text has you at for data. I track mine this way since it is what they have that counts.
Let us know.
No way in hell i did that this month. Just judging by the text messages. Something must have went south when i got my new phone.
Sent from my SAMSUNG-SGH-I717 using XDA
Looks like you just switched over so they have have 1.5 GB of your previous data plan and over 5GB on the new LTE plan.
Did you set the phone up with LTE? I mean putting all of your apps etc. The first month I had my skyrocket, I used the most data I have ever used. Much of that was speedtest, which are 20+ MB a pop. Also you play with the phone a lot more initially and maybe do not use wifi where you would have before.?
Also there are some apps/widgets using data when you are not using the phone. Not sure if you have a rouge app?
Anyways, you can track the data weekly to get you through without being throttled.
Don't waste your time. I had to deal with this for 2 weeks. They throttled me a week and a half in of owning my new skyrocket(my first LTE phone ever) And by throttled I mean stopped. I wish it had slowed down, I would have been able to deal with that. So i was showing off my lte speeds to everyone, what did that expect. I actually got 2 people to buy the skyrocket within that first week of me owning the phone.
So I went to the Att store and told them about it and they were like I'm sure they didn't stop you, maybe they just slowed you down a bit. So the Guy runs a speed test and the needle never moves. He said that is amazing I've never seen them do that. He then tries to do some stuff on his computer but no luck. He told me to call 611 and they would probably work it out with me. So I call 611 and explained to them my issue and they said it was all controled by the system and there was nothing they could do. After going back and forward with the lady and her superiors I said this was unacceptable and hung up. The folks at the store could not believe it. So I called a couple days later and got this really nice lady. She pointed out that ATT just has to provide internet but they never said at what speeds. Dang they pulled one over on us unlimited folks. She she his is how Att going to make there money cause there not going to throttle those poor folks that are not unlimited... $$$$ bastards.
So I took my phone back and the store completely backed me on this. I said I no longer wanted to be apart of Att. Well needless to say here I am but that's another story. I think I made a deal with the devil. Lol
Well sorry to post my life story but just trying to help a little.
I just signed the petition "AT&T: Stop throttling the data speeds on plans with unlimited data!" and wanted to see if you could help by adding your name.Our goal is to reach 50,000 signatures and we need more support. You can read more and sign the petition here:
http://www.change.org/petitions/at-t-stop-throttling-the-data-speeds-on-plans-with-unlimited-data
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Yeah guess i had 1.5 from my old phone notice the difference comes to 4.4Gb. That will be my argument. New "data" plan should have refreshed the counter. I've had att for the longest time we have 5 lines with them. I hope they don't give me any trouble over 1.5Gb on a different band..after all that's why they throttle.
Sent from my SAMSUNG-SGH-I717 using XDA
Don't go to the store they literally cannot do anything for you. Former employee here.
I don't care about a few days under speed i just want to know if next month will be throttled. If so ill just go back to my good old infuse for a month if that apn trick still works.
Sent from my SAMSUNG-SGH-I717 using XDA
In the next cycle you will have a hard cap of 5GB and then you will be throttled. This was an annoucement made a few weeks ago. YOu will not get unlimited LTE speeds. Once you hit 5 GB you will drop down to EDGE which it looks like you are getting now.
Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
Sent from my SAMSUNG-SGH-I717 using XDA
locust43 said:
Change your APN to phone temporarily while you are being throttled, you won't get LTE but you will get full speed HSPA+ and then change it back PTA when your bill cycle changes
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From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.
johnus said:
From what I was told, that doesn't work (or shouldn't). Apparently the throttling flag is tied to your line or IMEI or whatnot and the system will throttle you no matter what system or APN you're on.
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That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
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maxjivi05 said:
That is wrong... it is done via APN. I've been throttled numerous times and use it to bypass it
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It isn't completely wrong...It is done via the APN and gradually they are killing the APN bypass..check out the skyrocket forums
the only way I found on the skyrocket to get the bypass to work recently was to use a telus modem
The APN bypass continues to work for some but don't be surprised if it stops
I just got hit by the throttle message and will i got throttled i am able to stream my nba games and actually use the phone.
not that i like or anything but i could be worse
Sent from my SAMSUNG-SGH-I717 using XDA
but if anyone can fonde a bypass like the one i used with my skyrocked that be cool(apn trick btw)
Sent from my SAMSUNG-SGH-I717 using XDA
Anything new with this? I just got the throttle message. Did a search, and this is all that popped up.
Nope I just deal with it. I'm still using 10+ a month. Even when throttled its still fast enough for what I need.
Sent from my SAMSUNG-SGH-I717 using XDA
Hope it is still usable. I only get 1-2 mb download as it is where I live.