[Q] recover files - screen is broken, but appears to ower cycle - Android Q&A, Help & Troubleshooting

My Motorola maxx has a broken screen, there is no image at all.
the device appears to power cycle, and when connected to win 7 there are 2 drives to explore, both appear as unformatted.
any ideas on how to recover my files ?
Oh, when I connect my new maxx the folders are also unreadable
any advice welcome, its been an expensive week.

Is one at least a removable SD card? Perhaps you can at least take that out and use a card reader on your pc. If it is readable, I am guessing that on the phone you need to enter your pin / lock code before the SD Cards become readable.

Related

Remove memory card whilst phone on

Have already searched for this but did not find one, so any keyboard-happy vets keep the bashing at bay please
Q. Is it safe to remove the memory card whilst the phon is on e.g. previous phone (symbian N95) had a 'safely remove memory card' option so that the card could be removed whilst the phone was on?
So basically is 'hot-swapping' alright/good for the phone?
Cannot find this exactly but the HD2 owners manual says to insert the card before powering on, so I would guess that the inverse would be true as well. To have the phone powered off before removing it ...
All I got ....
wellllllllll, you probably shouldn't, but i have done several times with no ill effects. (mind you, i never use the 'safely remove hardware' on the pc to remove usb devices either, , maybe im not the best for advice, after all, hehe)
You may find that if something tries to write to the card whilst it is out of the phone, the system will make a folder called 'storage card' and call your card 'storage card2' when you reinsert it, which of course messes with your settings and apps. If that does happen you just rename the storage card folder to something else (it wont let you delete it till after the next steps), then restart the phone and it will put storage card2 back to normal.
I suppose there is no 'official' and 'safe' way of going about 'hot-swapping' ?
Yank said card put in another card. I have done it will all my phones with no issue.
Just did it a few hours ago with the power on. No issues..yet..
it really doesnt matter. the option in ur old nokia was comparable to the thing, windows has for usb sticks and such.
i dont think u click each time on the "safe remove" button when u remove ur usb stick from the pc?^^
well, im always removin my sd card without powering down^^ no problems here
i just ried it while surfing away on some apps....didn't cause a problem...but prob not advisable...just in case ;-)
Matt
I have never shut off the phone to change card..
Has been working great since HTC Wizard...
I guess it is OK to do so, however, if your send tabs are associated with storage card (such as reader, weather tab - else than original etc.) it may cause some problem. Nothing which can't be solved though.
no problem at all. I do it all the time my SD works like a charm, no need to switch your phone off. It's just a waiste of time. I always make a copy of my SD just in case, but never had problems in any way. Just my 2 cents
...I also have no issues with that
same here too. however, i always ensure that nothing is running from my sd card before removal. i go to task manager to end all task and process that is running off my sd card.

[Q] Windows complains about SD Card

Whenever I do a USB file transfer to my phone, Windows complains that there may be a problem with some files and offers to scan and fix the device. Should I let it, or just keep ignoring it?
Running CM7 on the phone and Windows7 on the pc, but it's been doing this for a while, even back on CommRom.
The reason it does that's is because either a) thereis a problem with the SD catftot b) you ate not ejecting it properly from your computer whenever you connect your phone to the PC. Most of the time the latter is the issue. You should let it run but also eject your device properly so you don't mess it up later
Dalamar1320 said:
The reason it does that's is because either a) thereis a problem with the SD catftot b) you ate not ejecting it properly from your computer whenever you connect your phone to the PC. Most of the time the latter is the issue. You should let it run but also eject your device properly so you don't mess it up later
Click to expand...
Click to collapse
So I learned a very interesting tidbit about a year ago. The problem with flash memory is that if the power is disconnected during a WRITE operation, it will kill it (almost definitely). However, if you are only doing a READ operation (copy from device to computer, reading a TXT file, etc), then it is safe to pull the drive at any time.
The long and short of it is that After you have copied files to your phone, Windows continues to write excess data in the background, even after the file transfer dialog has gone away. And on my old mp3 player (Cowon S9) this led to many tears for a lot of people.
So always always always tell your family members who don't know the difference b/t WRITE and READ to simply ALWAYS "safely remove" their flash media.
Thanks folx, I'll let Windows have its way with the card next time it wants to.

[Q] 32 gb micro sd card help

I have recently purchased a 32gb micro sd card. When I go to put new music on it, it shows from the pc side that it is loading on the external drive(g2 phone) and form the phone it says that it is on there. However when I disconnect the phone only the last album that I put on there stays and the music player will state that "this type of file cannot be played". I have formatted the card through the computer and to no avail, it acts the same.. I did format it on the Android and it worked, temporarily and could load music from my computer for a few days, then it stopped. I am clueless as to what is going on with it. p.s. I tried placing it in a card reader and it did the same, but i did not format it first that time. I seem to think the android is placing a bad file on it causing all these issues. (again I say this because when I format it through the phone it will work temorarilly) any help would be great, I really want toload my phone with music.
theradioinside said:
I have recently purchased a 32gb micro sd card. When I go to put new music on it, it shows from the pc side that it is loading on the external drive(g2 phone) and form the phone it says that it is on there. However when I disconnect the phone only the last album that I put on there stays and the music player will state that "this type of file cannot be played". I have formatted the card through the computer and to no avail, it acts the same.. I did format it on the Android and it worked, temporarily and could load music from my computer for a few days, then it stopped. I am clueless as to what is going on with it. p.s. I tried placing it in a card reader and it did the same, but i did not format it first that time. I seem to think the android is placing a bad file on it causing all these issues. (again I say this because when I format it through the phone it will work temorarilly) any help would be great, I really want toload my phone with music.
Click to expand...
Click to collapse
Hi there,
It sounds like you might not actually be utilizing your SD card when connecting to a computer and instead are attempting to load your music directly to the internal phone memory.
Make sure after you connect your phone to your computer via USB that you put your phone in "Disk Drive" mode by dragging down your notification bar and selecting your connection type. Without selecting this option you will not have access to your SD card when plugging in your phone to a PC. Now when you got to "My Computer" on your PC you should see your SD Memory card in addition to "g2phone"
Let me know if you need further help
I'm relatively certain you bought a fake card. A few months ago I was shopping for one myself. I bought 3 different cards, all counterfeit, so I just threw down $100 to get my favorite brand, Lexar, and haven't had any problems since.
The exact problem you seem to be describing is a kind of technology that provides computers with a false amount of flash storage. When it is filled, and then used, only the true space of the card survives, which is why everything else disappears.
If you want to test the quality of the card for yourself, use h2testw 1.4. It is free, and while having a strange name, it is easy to use. You'll know in no time whether you've been scammed or not.
I have checked the card with h2test and it states that it does have 32 gigs on it but that the card is corrupt, I have formatted the quick way with sd formatter. What puzzles me is that at one time I was able to load more on it and now I cannot. I feel that there is a fix, I am just not finding it yet.

[Q] Transferring large video files to sd card from pc fails?

Hi all
I did try to search the forums, but was unable to find any help on this issue.
I can easily transfer small files from my Windows 8 pc via USB cable on the MTP protocol to my samsung galaxy s3. However if I try to transfer a movie of like 5GB it first of all it takes a long while before I even see the progress bar moving (minutes) and then when it does start transferring it seems slow and at some point something interrupts the transfer. I think it's some sort of locking mechanism or power saving feature, but I can't figure out what does it.
So anyway... the most important thing is to figure out why the transfer is interrupted after a while. Any guesses?
Furthermore is there some software for us who like to watch shows on our cell phone, where it's easy to get the next few episodes on our phone? Like something that can automatically detect that you've watched 2 of the 5 episodes on your phone, will automatically delete those and add another 2? And yes it would need to be in the correct order (like if I had episode 1-5, watched 1 and 2, then it should transfer 6+7).
Oh and yes the micro sd card is a fast one, with 45MB/s write and read and no I don't have a micro sd card reader.
I prefer to transfer large files via sd card, that is, removing the card from phone an inserting it in pc, and yes, it is a long time wait.
Casper[DK] said:
Hi all
I did try to search the forums, but was unable to find any help on this issue.
I can easily transfer small files from my Windows 8 pc via USB cable on the MTP protocol to my samsung galaxy s3. However if I try to transfer a movie of like 5GB it first of all it takes a long while before I even see the progress bar moving (minutes) and then when it does start transferring it seems slow and at some point something interrupts the transfer. I think it's some sort of locking mechanism or power saving feature, but I can't figure out what does it.
So anyway... the most important thing is to figure out why the transfer is interrupted after a while. Any guesses?
Furthermore is there some software for us who like to watch shows on our cell phone, where it's easy to get the next few episodes on our phone? Like something that can automatically detect that you've watched 2 of the 5 episodes on your phone, will automatically delete those and add another 2? And yes it would need to be in the correct order (like if I had episode 1-5, watched 1 and 2, then it should transfer 6+7).
Oh and yes the micro sd card is a fast one, with 45MB/s write and read and no I don't have a micro sd card reader.
Click to expand...
Click to collapse
What file system is the SD card in? Remember if it is FAT32 files larger than 4GB cannot be used, you have to format it to exFAT to make it work.

[Q] Recover data from a dead screen device

Hello,
My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.
The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.
Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?
Cheers for the help! :fingers-crossed:
LevitateJay said:
Hello,
My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.
The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.
Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?
Cheers for the help! :fingers-crossed:
Click to expand...
Click to collapse
Hm, quite a conundrum.
Well it depends what you mean by "data"
If you mean the files on the internal drive and not contacts or any user data at all.. You should be able to flash a new ROM using fastboot mode. How to do that is here.
Important information to avoid formatting internal sd card: This process will delete the internal SD Card if WIPE (USER)DATA or any PARTITION option is chosen.
After doing that, when the device restarts you should be able to simply connect (or keep connected) the microUSB cable and it'll show up on your PC the files on the phone.
Provided of course you have all your drivers in order, if you don't... Well here's a few links: 1 2

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