Related
Hey everyone...
I'm kind of new here, and this is my first thread. I bought an ASUS Tranformer Prime and I love this thing. First thing I did as soon as I got it was update to ICS, so I have no reference if it was working prior to that, but I started getting random reboots yesterday (my first day of use).
BUT the only difference is that I got my first reboot when I installed Dophin Browser HD from the Market. I went on installing all the apps I wanted and was on the Prime all day yesterday, and the reboots started becoming more frequent last night. I think I got a total of 6-7 reboots all day yesterday, until I uninstalled Dolphin Browser last night. Ever since I have used the Prime with no reboots.
Hopefully today will be the same and no more reboots. I will keep you guys posted. It doesn't hurt to try this.
you have a lot to learn young padawan if you look at the 500 page thread on this issue you will see that it does not have anything to do with what software is installed primes brand new out of box upgraded to ics have had the lockup issue its a matter of time before yours locks up and reboots again it can be VERY random
demasao30 said:
Hey everyone...
I'm kind of new here, and this is my first thread. I bought an ASUS Tranformer Prime and I love this thing. First thing I did as soon as I got it was update to ICS, so I have no reference if it was working prior to that, but I started getting random reboots yesterday (my first day of use).
BUT the only difference is that I got my first reboot when I installed Dophin Browser HD from the Market. I went on installing all the apps I wanted and was on the Prime all day yesterday, and the reboots started becoming more frequent last night. I think I got a total of 6-7 reboots all day yesterday, until I uninstalled Dolphin Browser last night. Ever since I have used the Prime with no reboots.
Hopefully today will be the same and no more reboots. I will keep you guys posted. It doesn't hurt to try this.
Click to expand...
Click to collapse
problem happens on boot up and before OS loads too. has nothing to do with apps
yup, thats what happened to my wifes. On occassions the prime rebooted a few time while on the boot screen. And aftermarket live wallpapers made the main screen lag.
Sorry guys I thought maybe it would help some people out, but I haven't gotten a reboot ever since I removed that app. My problem and reboots are definitely not at startup, just in the middle of messing around on the net or the market. But it was rebooting every hour almost. Thanks for letting me know and I will keep watching for random reboots.
Sent from my Transformer Prime TF201 using xda premium
It's entirely possible that some people have been experiencing reboots because of Dolphin, but have automatically lumped themselves in with people experiencing the deeper problem of rebooting regardless of installed apps.
So, OP, thanks for mentioning this. It might very well help someone out.
wynand32 said:
It's entirely possible that some people have been experiencing reboots because of Dolphin, but have automatically lumped themselves in with people experiencing the deeper problem of rebooting regardless of installed apps.
So, OP, thanks for mentioning this. It might very well help someone out.
Click to expand...
Click to collapse
No software would cause the prime to entirely reboot simply the application itself would crash and force close.
PrimeTimeBro said:
No software would cause the prime to entirely reboot simply the application itself would crash and force close.
Click to expand...
Click to collapse
not entirely true. when my Epic 4g Touch freezes, if i keep tapping the screen or press the buttons, ill get a reboot. its almost like ive overloaded the cpu or ram? im not sure whats happening. but if i do nothing, it catches up and is fine. it rarely happens, but when it does, its when im reading/writing to storage (internal OR external SD). and i also know too that the prime has had less than desirable storage read/write performance. maybe hes downloading something or its caching a web page to memory? im not sure, but i do know it happens...
I just was talking with a friend of mine who had also gotten a prime over Christmas time. He said that in the beginning, he used to get reboots all the time... but it slowly stopped and finally doesn't reboot any more.
Mine typically reboots while media is playing or while I'm using the market. Sometimes it reboots while just navigating home screens..it's just so erratic. There's no way to predict it at all.
XHolyPuffX said:
Mine typically reboots while media is playing or while I'm using the market. Sometimes it reboots while just navigating home screens..it's just so erratic. There's no way to predict it at all.
Click to expand...
Click to collapse
Defiantly erratic for me
Ive had reboots, in many different apps, sometimes a lock up then reboots, or just an instant reboot.
Yet sometimes I can be absolutely using it intensively for long periods, playing multiple games one after each other, browsing with multiple tabs... etc no reboot for hours.
Then i can just be scrolling through a simple menu and bam i get a reboot....
PrimeTimeBro said:
No software would cause the prime to entirely reboot simply the application itself would crash and force close.
Click to expand...
Click to collapse
Not if there is a memory leak or something in the OS that is exploited by a certain app (obv not on purpose but exacerbated by the app) causing the OS to fail.
Got like 3 Reboots so far since .21 ... all 3 while playing video... 2x TED Talk app, and MX Player yesterday... both times after switching out of the a playing video and switching back to the app... the app can't resume the playback... hangs and reboots...
no other situations so far.
slowatsch said:
Got like 3 Reboots so far since .21 ... all 3 while playing video... 2x TED Talk app, and MX Player yesterday... both times after switching out of the a playing video and switching back to the app... the app can't resume the playback... hangs and reboots...
no other situations so far.
Click to expand...
Click to collapse
Same here, I get typically get two reboots a day like clockwork and they come while playing video. I will see the video play in some sort of loop while the audio is just fine and then it will freeze and reboot. Or if I'm able to exit out of the app then will freeze and reboot. Not really a big deal yet, as ICS loads pretty fast. Outside of that and weak wifi this is a great tablet.
I just got my first reboot couple days ago. It was while I was watching video on YouTube. My video started sluttering and artifacting....thought it was the uploaded video then tried to reloaded it-it did the same thing-sluttering and artifacting and it rebooted itself. It almost looks like driver issue to me. I hope it is fixed in the future updates.
Sent from my LG-P999 using xda premium
slowatsch said:
Got like 3 Reboots so far since .21 ... all 3 while playing video... 2x TED Talk app, and MX Player yesterday... both times after switching out of the a playing video and switching back to the app... the app can't resume the playback... hangs and reboots...
no other situations so far.
Click to expand...
Click to collapse
Grüezi!
I believe the Ted reboot problem is with the app itself, and you're not the first to experience it.
I have found that by installing the free app "Captivate Keep Alive", all of my Sleep of Death issues have been fixed and I'm still getting excellent battery performance.
Unfortunately, I can't post outside links, yet, but just go to the Android Marketplace, and search for it, and it'll be the first result.
did you keep it at 85%, i'm trying it right now but i lower the % to 0. how long have you been using the app to confirm is a temporary fix?
EDIT: so far so good, 30 minutes without a single reboot or deep sleep while i use to get it almost everytime my screen would turn off.
Sent from my Transformer Prime TF201 using Tapatalk
I put it down to 8%, and I haven't noticed the battery burning any faster than it did before.
So this is only a sleep of death fix. Not a battery one. You haven't even stated how it works or even how it is improving battery life. Sleep of death has nothing to do with battery. I have neither issue but just saying. Sure people would want to know details vs. Just install this app n hope it works.
I can't really explain the details considering I have absolutely no idea how it works. All I know is that when I first got my Samsung Captivate, it had the same issue, so I tried installing this app on my Prime, and it works.
wormat22 said:
I can't really explain the details considering I have absolutely no idea how it works. All I know is that when I first got my Samsung Captivate, it had the same issue, so I tried installing this app on my Prime, and it works.
Click to expand...
Click to collapse
OK....fair enough...it might even be better if you just link to that app within your thread. Make it easier for others to try out
demandarin said:
So this is only a sleep of death fix. Not a battery one. You haven't even stated how it works or even how it is improving battery life. Sleep of death has nothing to do with battery. I have neither issue but just saying. Sure people would want to know details vs. Just install this app n hope it works.
Click to expand...
Click to collapse
It seems to only work for sleep of death and random reboot. This will make your battery worse cause it will only refresh for the OS not to go to sleep mode. Sleep mode is the cause of sleep of death and reboot so this works good. Is a temp fix until asus fix it with a new firmware. Just run the app, it will show an icon where the clock is, set your limit to 10-0%. I set mine to 0% because the app will only work to the % you set it up to, afterward it will close itself.
Sent from my Transformer Prime TF201 using Tapatalk
Actually, according to CPU spy,my prime is still going into deep sleep mode when I'm not using it...can't really explain that.
Sent from my Transformer Prime TF201 using xda premium
I'm going to leave my prime unplugged tonight with Captivate Keep Alive turned on and hopefully it'll still be on in the morning with less than 5% of the battery drained. I'll update in roughly 12 hours.
Ok, so it stayed on all night, but it drained at about 3% per hour, which is according to advertised rates, roughly 3x the speed it should while asleep.
Ok, first post from a newb to this community. Just got my TF201 last week and I love it. Except for the fact that it wont sleep for even 5 minutes without locking up.
Serial number is: C10KAS...
It shipped to me with Honeycomb and I installed the OTA upgrade to ICS right after the initial setup. I never tried to make the tablet sleep with Honeycomb, so no data available in that column.
The OTA was .11 and right after installing it I realized that the tablet would lock up and get hot when I initiated the sleep function, via the power button. I tried setting up ICS to auto sleep after 10 minutes of inactivity and fount that 20 minutes later the system was locked up and the battery was very warm. Being afraid that I might damage the unit, I started shutting it off after each use. That kind of sucked. Google found the .13 update on the ASUS site for me. Same results with that install. Factory reset multiple times. No change. Bummerface.jpg
This morning, Google lead me to this thread. I installed this App tonight when I got home and was able ( for the first time) to get the system to sleep and recover after a period of 15 minutes. Second try=30 minutes. No lockup so far.
I am recording system activity with an App called System Panel. I will attempt to make the system sleep for an hour next... and after that for the night while I sleep. I'll post as much info as I can regarding the results tomorrow, when I have time.
I don't think this App is a fix, but it might be a reasonable work around until an official fix is issued. So far, working for me.
Also, I have it set at 1%.
wotak said:
Ok, first post from a newb to this community. Just got my TF201 last week and I love it. Except for the fact that it wont sleep for even 5 minutes without locking up.
Serial number is: C10KAS...
It shipped to me with Honeycomb and I installed the OTA upgrade to ICS right after the initial setup. I never tried to make the tablet sleep with Honeycomb, so no data available in that column.
The OTA was .11 and right after installing it I realized that the tablet would lock up and get hot when I initiated the sleep function, via the power button. I tried setting up ICS to auto sleep after 10 minutes of inactivity and fount that 20 minutes later the system was locked up and the battery was very warm. Being afraid that I might damage the unit, I started shutting it off after each use. That kind of sucked. Google found the .13 update on the ASUS site for me. Same results with that install. Factory reset multiple times. No change. Bummerface.jpg
This morning, Google lead me to this thread. I installed this App tonight when I got home and was able ( for the first time) to get the system to sleep and recover after a period of 15 minutes. Second try=30 minutes. No lockup so far.
I am recording system activity with an App called System Panel. I will attempt to make the system sleep for an hour next... and after that for the night while I sleep. I'll post as much info as I can regarding the results tomorrow, when I have time.
I don't think this App is a fix, but it might be a reasonable work around until an official fix is issued. So far, working for me.
Also, I have it set at 1%.
Click to expand...
Click to collapse
best fix is to downgrade to .11
i tried this app, it does what is suppost to but tablet never goes to sleep mode. 100% battery 6 hours later while in standbye locked 84%.
i downgraded now i dont have any problems
Sent from my Transformer Prime TF201 using Tapatalk
Update Should Be Out Soon
Gary just posted in another thread that they found the problem and are testing then getting the update out soon. If I wasn't such a noob, I would quote it but I cant figure out how.
eduardmc said:
best fix is to downgrade to .11
i tried this app, it does what is suppost to but tablet never goes to sleep mode. 100% battery 6 hours later while in standbye locked 84%.
i downgraded now i dont have any problems
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
He already is on .11 " The OTA was .11"
I hope I fixed it....
Dear all my friends facing the SOD Sleep of Death issue with their Android devices... i found that it is totally related to Wifi Sleep policy related... i just changed the setting last night n now after 8 hours its running fine... no SOD found till yet... i will also be inform u later if i will get my device out of SOD issue... all of u just have to do one thing.
Go to settings>wifi settings>
from the options go to advanced settings
there is one option: Keep wi-fi on during sleep (go to this option)
there is 3 options: 1. Always, 2. Only when plugged in, 3. Never (increases data usage)
u just have to change ur option from 1 to 2 or 3, then i hope u will find that u will get ur device out of SOD issue...
Regards,
Nauman
(sorry for the poor english)
Whenever a new problem arises on your Android phone, it's smart to remove freshly installed apps to determine if they're the cause. Uninstall any apps downloaded just before the problem started to occur and allow the phone to enter sleep mode. If the sleep of death problem doesn't come back, it was likely the result of a bug in one of your new apps. Remove the apps one at a time so you can figure out exactly which one caused the issue.
Has anyone in Canada gotten the update yet? I haven't had either of the two recent updates, live in BC, I hit the refresh button looking for new updates nothing ever shows up.
Sent from my Transformer Prime TF201 using xda premium
The update will be available this week sometime. Also, the .13 update has been by passed and instead you will just go straight to .14
Canadian update is NOW .14 is...
Yep, didn't fix GPS
Yes, i just got the update this morning. So far so good but its to early to tell for sure if everything is okay.
Mind you i never had any problems before either so am keeping my fingers crossed.
Any Canadians here have a working GPS? With or without new update?
leebrunet said:
Yep, didn't fix GPS
Click to expand...
Click to collapse
Did your update come down automatically, or did you have to do a system firmware update from about tablet. I am in Montreal and have not seen it come down automatically (C1OKAS serial number)
Thanks for responding in advance
I was on .11 with C10KOS WW SKU TFB (Wow that's not even English anymore ) and I did a manual check for system update around 8:15 AM EST and found the .14 update. Its a tiny download and I have been running it for about 1.5 hrs now with no problems.
- Wifi is better
- No random reboots or problems during update. Actually, I didn't have any of the problems listed on some of the threads with my TFB (i.e. Random Reboots, Screen bleeds, wifi or GPS problems).
- Didn't factory reset before or after the update.
Hope that helps
For Me:
WW Model (Canada)
Got the .14 update (prev had .11)
Not rooted
Prev: With heavy use about 1 reboot a day and it would always reboot after 20-22 min of watching netflix.
Did the update, didn't reset anything.
Was able to watch netflix for over 30 minutes without issue.
So far so good.
My GPS was very very weak from the beginning. Maybe 1 sat when outside. But I didn't buy a tablet for heavy gps use.
Just updated, no glitches, re-rooted with voodoo, checked setcpu and Im still at 1.6ghz
I have BCOKAS01, was on .11 with no problems except gps, rooted.
I'm stuck at 99% but will keep waiting. Running .11 right now.
I'm a C1OKA and despite a gps that has never seen a bird I've had no problems. My wifi is weaker than other devices in my home,but totally usable. The browser hangs a few times a day but only for a moment. I have no light bleeding or rebooting issues.
I must say i am happy so far. As long as firmware updates don't render my prime unusable I plan on keeping mine. Will update later.
I have been getting all updates the same day its out on the forums automatically without manual update checks. I have c1 bought from canada Computers
No prpblems until. 13 (reboots, sleep of death, and bad battery life)but now that I have been on. 14, there hasn't been any troubles
Took mine this morning. I hit the postpone button for 1 day but it popped up again 10 minutes later (and did the same the next two times I hit postpone) so I had no choice since I'm not rooted.
So far it seems to be at least as good as .11 though it hasn't been running for long.
I had absolutely no trouble on .11 either, which is why I didn't really want to update.
So far so good.
Sent from my GT-I9000 using Tapatalk
THe update has been installed but now my tablet doesn't boot ... infinite loop of going from Asus Loading screen with the spinner to the "Eee pad" screen ...
I'll try rebooting it in 5 minutes if it's still in this state, don't want to mess with the update
Edit : Even after factory reset, it still doesn't boot.
My only guess is that somehow the update ate up all the battery and now the system doesn't think there's enough battery to first boot after a firmware update ...
Will have to wait tonight to get my charger, hopefully it's this, otherwise it broke my tablet
bimgirl said:
Did your update come down automatically, or did you have to do a system firmware update from about tablet. I am in Montreal and have not seen it come down automatically (C1OKAS serial number)
Thanks for responding in advance
Click to expand...
Click to collapse
I checked and it was available. Pretty much a forced update. Same serial number C1OKAS...
anthonyalberto said:
THe update has been installed but now my tablet doesn't boot ... infinite loop of going from Asus Loading screen with the spinner to the "Eee pad" screen ...
I'll try rebooting it in 5 minutes if it's still in this state, don't want to mess with the update
Edit : Even after factory reset, it still doesn't boot.
My only guess is that somehow the update ate up all the battery and now the system doesn't think there's enough battery to first boot after a firmware update ...
Will have to wait tonight to get my charger, hopefully it's this, otherwise it broke my tablet
Click to expand...
Click to collapse
You can try this:
http://www.transformerforums.com/forum/asus-transformer-help/6594-how-recover-boot-loop.html
Thanks, but that didn't help ... maybe waiting for the battery to run out and then charging it again will fix it ... otherwise I'm good for RMA
amarsnl said:
I'm stuck at 99% but will keep waiting. Running .11 right now.
I'm a C1OKA and despite a gps that has never seen a bird I've had no problems. My wifi is weaker than other devices in my home,but totally usable. The browser hangs a few times a day but only for a moment. I have no light bleeding or rebooting issues.
I must say i am happy so far. As long as firmware updates don't render my prime unusable I plan on keeping mine. Will update later.
Click to expand...
Click to collapse
Ok updated fine after hanging at 99 percent dl for 15 mins. I've seen no noticeable change in function at all in last 90mins of use. No reboots or problems, yet. Fingers crossed.
amarsnl said:
Ok updated fine after hanging at 99 percent dl for 15 mins. I've seen no noticeable change in function at all in last 90mins of use. No reboots or problems, yet. Fingers crossed.
Click to expand...
Click to collapse
Still no GPS, but that is no surprise.
HungryEel said:
I have been getting all updates the same day its out on the forums automatically without manual update checks. I have c1 bought from canada Computers
No prpblems until. 13 (reboots, sleep of death, and bad battery life)but now that I have been on. 14, there hasn't been any troubles
Click to expand...
Click to collapse
Sounds like you have the US version. The WW versions did not go through the .13 update.
my WW model received update today
i got the update this morning to .14 from .12....so good so far.....
After updating this morning to .15, I just got the random reboot since before the .13 update. Using ICS+ browser.
Am I the only one? This sucks. Gary Key, I've already sent you a PM.
Please don't fill this thread stating .15 is working perfectly for you. I already know it is working well for most people.
How many reboots?
In over 48 hours I have had only 1 reboot and I believe it was my fault. I was using the stock browser and was trying to do too much at once and not letting it catch up.
If your having multiple reboots that is a different story.
Just one thus far. How can any reboot be "your fault"?
gbh62 said:
Just one thus far. How can any reboot be "your fault"?
Click to expand...
Click to collapse
Really guy, you created a thread because of one reboot??? An issue would be if you had constant reboots, not just one. Every tablet I have owned rebooted now an then, it happens. Now lets see all the 'me toos' pop up now.
after the update gta3 doesnt work for me anymore anyone has the same issue. I clear data then uninstall and reinstall the apk nothing. It will work all the way up until the load is almost finish and it gets stuck on the load screen. Freaking A
update: now Age of Zombies lets me play for a while and then its goes black and restarts the game. WTF before the update it did not do this!
Going to restart the tablet and hope this fixes whatever is going on
update 2: looks like that solved it thank god,
so guys basic troubleshooting restart your devices and see if the problem continues
havi007 said:
,
so guys basic troubleshooting restart your devices and see if the problem continues
Click to expand...
Click to collapse
That's very good advice, you should always reboot after an update.
My prime started restarting when i had my xbox dongle in the USB slot today. Had about 5 reboots today. Never had a reboot before(well probably once every three/month).
One restart isnt something to be concerned about.
I have had one reboot since receiving the update yesterday.
My iPad reboots every now and then. No computer is perfect....
westcoastgeek said:
My iPad reboots every now and then. No computer is perfect....
Click to expand...
Click to collapse
I disagree, reboots are NOT normal, I had the Xoom since the day it was released till two weeks ago, and never had spontaneous reboots like the Prime does(I also had no issues with the Galaxy Tab, and the HTC Flyer.) App crashes, Apps not working till reboot are one thing but I am getting reboots on .15 when even trying to run Market updates. I have hard reset and had the market reload my apps and the problem came back the very next day. I just returned my unit to Frys since it was my last day in my return window. I also had a problem with the covers on the USB cable sliding off and if I plugged the charger upside-down I would get a slight shock from the back of the Prime.
They did not have any in stock to exchange, which might have been a blessing. I am going to wait and see how future shakes out before trying again.
My theory(unscientific) is the the Prime is using very slow NAND Flash memory for storage. I had the 64gb version and when writing to the storage it seems to take a lot longer than the Xoom. If I had 6 or 7 market updates on the Xoom it would take 30 to 40 seconds to download and install, the Prime would take 2 to 3 minutes(if it did not reboot itself before completing.). I would constantly get the Wait/Cancel prompt on the stock browser when a website was almost done loading, and writing cache to the NAND Flash.
westcoastgeek said:
My iPad reboots every now and then. No computer is perfect....
Click to expand...
Click to collapse
Lockups and reboots are no different then a BSOD on a PC its 100% not normal and or acceptable.
docangle said:
I disagree, reboots are NOT normal, I had the Xoom since the day it was released till two weeks ago, and never had spontaneous reboots like the Prime does(I also had no issues with the Galaxy Tab, and the HTC Flyer.) App crashes, Apps not working till reboot are one thing but I am getting reboots on .15 when even trying to run Market updates. I have hard reset and had the market reload my apps and the problem came back the very next day. I just returned my unit to Frys since it was my last day in my return window. I also had a problem with the covers on the USB cable sliding off and if I plugged the charger upside-down I would get a slight shock from the back of the Prime.
They did not have any in stock to exchange, which might have been a blessing. I am going to wait and see how future shakes out before trying again.
Click to expand...
Click to collapse
I agree, while my desktop PC seems to average between 5 - 10 a year, my blackberry playbook has had none so devices that don't randomly reboot are possible to make. In truth, though I love the Prime it has had the most random reboots of any device I have.
EVCT said:
I agree, while my desktop PC seems to average between 5 - 10 a year, my blackberry playbook has had none so devices that don't randomly reboot are possible to make. In truth, though I love the Prime it has had the most random reboots of any device I have.
Click to expand...
Click to collapse
My two year old PC has never had reboots, in applicaion crash on occasion. I think the key is the stability and quality of the components being used, and in this case ASUS is cutting corners to keep the price low. Look at the threads with peoples screens lifiting and dust under the screens.
Don't get me wrong, I like the Prime and I will probably get another when some of the issues get sorted out.
docangle said:
My two year old PC has never had reboots, in applicaion crash on occasion. I think the key is the stability and quality of the components being used, and in this case ASUS is cutting corners to keep the price low. Look at the threads with peoples screens lifiting and dust under the screens.
Don't get me wrong, I like the Prime and I will probably get another when some of the issues get sorted out.
Click to expand...
Click to collapse
Its because of the Tegra3 i wouldnt call it cutting corners exactly however their quality control has been pretty terrible with the Primes.
I agree. Reboots are not normal. I have never had a single reboot on my desktop that I built or my laptop. The only time my phone has ever rebooted was due to a known issue with an ota, which is fixed. I NEVER had a reboot with my prime until. 15.
Sent from my Transformer Prime TF201 using Tapatalk
I am experiencing lots of reboots
I was watching a flash video in the browser when this started. The tablet kept on rebooting itself over 15 times in a row....i had to use a paper clip in order to reset it. tablet has about 15% of charge left when this started. I am not sure if it related. This issue never occurred until this last .15 update. Also i noticed now they have the application not responding dialog box appears when an application hangs "IMBD", however after you hit kill the application it doesn't do anything and the tablet reboot itself withing 10 sec. ASUS when are you going to be able to fix this?
No reboot so far for five days.
hael007 said:
I was watching a flash video in the browser when this started. The tablet kept on rebooting itself over 15 times in a row....i had to use a paper clip in order to reset it. tablet has about 15% of charge left when this started. I am not sure if it related. This issue never occurred until this last .15 update. Also i noticed now they have the application not responding dialog box appears when an application hangs "IMBD", however after you hit kill the application it doesn't do anything and the tablet reboot itself withing 10 sec. ASUS when are you going to be able to fix this?
Click to expand...
Click to collapse
^^^
This. After I installed new flash update I keep rebooting when I play youtube video. Kept rebooting 3 times in a row. Won't go near youtube again until it is fixed. Happened in dolphin. Seems to happen every time.
The Zenfone 9 is a great little device. However, since today I have seen several automatic reboots of the device. Anyone else seeing this problem?
I haven't seen a reboot; any new app you've installed of late?
Good hint - I have installed one yesterday. Will uninstall and report back.
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
I'm on latest update and unlocked+rooted. Not a single unwanted reboot.
deepsync said:
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
Click to expand...
Click to collapse
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on mine.
balkce said:
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on min
Click to expand...
Click to collapse
Yes I am. No worries. Device is great. Just software.
Did a hard reset - problem persists. Not sure what the cause is - working with Asus support on it.
Hi, a friend of mine with a ZF9 has got reboot every night during charge (he uses slow charge, this night he'll try normal charge).
He had reboot even during daytime, he did a hard reset yesterday and for now everything is ok, but I'll update with new info in case of.
I've been having those reboots for weeks now. There is an official thread on the asus forums talking about it. There are more than a dozen people who have also reported it and from the looks of it, Asus hasn't found the source of the problem yet. Out of curiosity, in which country did you buy it? Are you rooted?
my version is a french version. I neither had any beta OS on it nor was it rooted. I wanted to provide Asus with Logs but they rather wanted the device for repair, now I'm waiting for its return.
I doubt this is a hardware issue though as the reboots did happen in cold state w/o any system activities ongoing. The only special thing on my setup was that I used two sim cards in parallel.
I did a hard reset and he problem remained. I also used slow charging.
I'm from Italy and the phone of my friend is not rooted and with bootlloader locked.
I heard my friend minutes ago, and from when he deactivated programmed charging the issue seems to have disappeared. Have you got programmed charging on?
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Love this phone but also having the same issue. Bought from Asus directly (US site) too. There's a whole thread of folks with the problem too on their forum:
ZenFone 9 randomly restarts
Hi all, I bought an Asus ZenFone 9 from the UK online store. I started to migrate the apps from my old phone to the zf9 and once I finished I started to use my new ZenFone 9 as my main phone. However, I noticed around 3 dso that when i wentato unplug a fter charging the phone it looked as if it...
zentalk.asus.com
sakun-ice said:
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Click to expand...
Click to collapse
Try to deactivate it and report please ;-)
My friend hasn't got reboot since then for now, two days and a half ago.
My reboots do not happen while charging, FWIW. And they're always while the phone is idle (sitting on desk). I look up and see it's spontaneously rebooting...
I was having reboots on custom kernel, just updated to 32.2050.2050.34 without going custom kernel (still rooted) and have had no reboots yet.
Mine reboots while watching YouTube app, either with high brightness, while charging, or both. It seems to be less likely to happen if i clear cache from YouTube settings.
It typically doesn't happen in other apps. Phone is stock. EU version.
After testing for a few weeks, there is a good chance that the reboots on my device are due to Magisk (not modules)