Hello,
I was at a concert last night, and took a few pics and videos on my phone..when I put it back in my pocket it became overheated - then the screen went blank. I could feel the heat almost burn my leg. From this the LED flashed a full variety of colours (greens,purple & white) and when pressing the power button nothing happened. It eventually started flashing red as I drove home but refused to come back on. I put it on charge when I got home where it was a very faint white colour LED. I did the manual reset (power&volume down)..nothing.
It's been on charge all night and it was just dead - no light - nothing this morning. I've charged it this morning at work, and there's a white light, sometimes faint, but trying to start it is impossible.
I'm now left phoneless as my spare phone doesn't take the Micro Sim card. I have insurance, but they want a £50 excess - I've contacted Motorola as this seems to be an internal electrical fault, but I was wondering if anyone has any hints or tips as it could be weeks before I have a phone again.
Anyone experienced / managed to sort this themselves?
Laura
Hi Laura, welcome! (I hope BRFC doesn't stand for Bristol Rovers!?)
Are you able to actually turn the phone on at all, ie get any screen to show?
I would imagine that the phone is newish, it's still covered under warranty so it may be worth contacting motorola directly to see if they are able to do anything.
When you plug it into your pc/mac and try and turn it on, does the pc pick up the phone at all?
Related
Yesterday, my phone fell (not very hard, onto a carpeted floor). I picked it up and put it in my pocket without looking.. When I went to check my phone, it was off. I tried to turn it on, but it would only go to the HTC screen, then the screen would go black but the home icons would be lit up. I took the battery out and let it sit for a couple of hours. Tried to put it back in and the phone wouldn't turn on at all. I put it on the charger, it turned red for about 5 seconds, turned off, then repeats. If I try to turn the phone on, the LED light blinks a very dim red for 2 seconds then stops. I can't even hold the volume button and the power button, it just blinks the dim red. As far as I know, it is not rooted. I got it second hand about a year ago after my phone got stolen. I have never had any problems with it other than the camera.. It just stopped working eventually. Help?
Anytime you drop the phone, even if it wasn't a hard hit, it can damage something on the main board, which could be your problem. However, since you say the led is very dim red, that is a sign that the battery itself is damaged and won't charge. I would try to get a cheap battery off ebay to see if that's the problem.
You probably damaged some micro vital componants on your motherboard which is preventing your device to function in a normal way.
must be motherboard, or some other chip
Today, when I turned my tablet on, I immediately noticed two things. One, the battery was critically low. Two, my homepage looked strange. Everything was not only fuzzy, but it also had a "thermal camera" effect, where everything was either bright yellow, red, green, or blue.
I had to board a plane at the time so I was like, "Fudge. I'll deal with this later" and shoved it back in my purse.
When I got to my hotel, after having charged the tablet for several hours, I tried to boot it up but it wouldn't work.
I restarted the device but that didn't fix the problem either. Now it just stays on a lit up blank black screen. Occasionally static horizontal lines will flicker across the screen but mainly it remains as the lit up blank black screen of death.
Please help! I am not computer or tech savvy. I also did try holding down the power and volume keys simultaneously as others suggested but that didn't work either. Please help. Thanks guys.
This may be important info: I felt my tablet get really hot two days ago.
lovelyrwwr said:
Today, when I turned my tablet on, I immediately noticed two things. One, the battery was critically low. Two, my homepage looked strange. Everything was not only fuzzy, but it also had a "thermal camera" effect, where everything was either bright yellow, red, green, or blue.
I had to board a plane at the time so I was like, "Fudge. I'll deal with this later" and shoved it back in my purse.
When I got to my hotel, after having charged the tablet for several hours, I tried to boot it up but it wouldn't work.
I restarted the device but that didn't fix the problem either. Now it just stays on a lit up blank black screen. Occasionally static horizontal lines will flicker across the screen but mainly it remains as the lit up blank black screen of death.
Please help! I am not computer or tech savvy. I also did try holding down the power and volume keys simultaneously as others suggested but that didn't work either. Please help. Thanks guys.
This may be important info: I felt my tablet get really hot two days ago.
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I'm not really sure but this sounds like a busted digitizer. And that's hardware. If your computer can still read from your tab while it's booted up and connected now would be a really good time to save all your data. You could take it to a repair shop. If it's not too expensive to fix do it otherwise I would be looking at a new tab.
Sent from my Nexus 7 using XDA Free mobile app
Press briefly on Power button while it's charging. If you don't see the battery charging icon I'm afraid it's a hardware issue.
Hi,
Yesterday my phone got under water. Sicnce it is waterproof, it really didn't matter to me, so I just used it normally. Then I noticed that the SD card wasn't working so I took it out and saw it was wet. I then let my phone "dry up" for a couple of hours and the put the SD card back in and it worked perfectly. I used the phone for about 3 hours and went to bed. I did not put it in the charger, and when I woke up the phone wouldn't turn on. I figured it had to be a dead battery, but I got no response when connecting it to te charger(I tried with several chargers). I left it in the charger for 8 hours while I was at school and when I got home, the LED was blinking RED, but it still won't turn on.
When I connect it to the computer, the LED turns RED and the computer makes the "connected" sound. Then the LED turns black and the "disconnect" souns comes. Then it turns RED again and so on..
Is this a water damage? Or may this be caused by my custom ROM? If it is a water damage are there any way to save it? Or do I have to take it to service? Is this a guarantee thing?
Thanks
Hi everyone, this is my first post on XDA.
My S3 had a broken screen, so I wanted to get it fixed. The repair shops quoted quite a hefty price for the repair (even though it was just the glass that was, not the digitiser) so I bought a kit to repair it myself. The repair went smoothly, and I didn't need to do anything to the actual LCD display. However, when the repair was finished, the phone would not turn on. I assumed it had a flat battery (it was on 5% when I started the repair) so I plugged the phone in. The phone's LED lit in an orange colour, that i've never seen before. So I left it for 1 hour, then I came back. The phone still had an orange LED lit. The phone would not turn on. I kept the plug in and took the battery out and the phone vibrated. Then I plugged the phone back in and a red LED lit. I've left it like that for 2 hours, and the phone would still not turn on. I plugged it back into my PC and the LED lit green. The phone would still not turn on but the PC showed "GT-I9300" as a Media Device in the File Explorer but it didn't have anything on it. The phone now displays a green LED whenever I plug it into any normal charger. When I unplug it, the power button makes the phone vibrate when I press it.
Please could you help me? I need a phone.
--
Jonathan
Red led is charging, green led is charged. Orange led.. Never known it to use orange so i assume its a fault.
It does seem like the phone is booted up and running yet the screen shows nothing. Possibly halted in post?. Have you double checked your work for loose connections etc?. What are the chances of the replacement being faulty?.
I wish I stole my HTC M9.
I didn't actually remove or do anything to the LCD, so it can't be lose connections etc.
I left it overnight on the green LED and it still isn't turning on, plugged in or not.
I'm going to call Samsung to see if they can fix anything or if I need a replacement phone (its about 3 years old so not under warranty though)
It isn't turned on, I tried calling the phone and it went straight to voicemail. And I get no startup sounds, nothing.
--
Jonathan
Samsung will charge if it's out of warranty.
So what exactly did you do if you didnt disassemble it?
I wish I stole my HTC M9.
Going to send it off to Samsung. I literally removed the screen's glass and placed a new one on.
Can you do that without damaging the digitiser? I would have thought they'd be "married" in some way or other ie glue.
I wish I stole my HTC M9.
Hi folks,
First things first: I know there are a lot of threads concerning the "red light of death" for Huawei and other devices. I already read so many of them that my head is spinning xD However, I have some questions left and I need to distract myself from getting crazy due to the possible loss of data on my phone (and I have to wait at least until Tuesday for any news regarding the phone...)
What happend?
- Phone restarted while surfing
- Went into a bootloop
- Tried a soft reset
- Tried eRecovery --> Not succesfull
At this point I had to leave the train and the phone had turned off anyway. Wanted to charge the phone at the airport and back up recent data. Removed the protective cover and noticed that the battery was bloated. Since I was afraid I unplugged the phone and came to the conclusion that the phone doesn't work due to the defective battery. Back at home I ordered a new battery - didn't help. Phone won't turn on, softboot doesn't work. I only see a solid red LED when I try to charge it. Bought another battery - nothing. Went to a repair shop: This is the point where I start to have questions
They are all very nice at this place and maybe everything will turn out fine but I just can't wrap my head around certain things.
At first they also wanted to check for a defective battery and possible repairing errors since I replaced it myself. Today they called and let me know that the new battery is alright and they now want to order a new screen module. Later today I went to their shop to ask how much everything will cost and also to ask them about the procedure. I asked them why they want to change the display. Answer: Since the battery is fine, we believe the screen cable got damaged when taking out the old battery - its a common issue because the cable is underneath the glued battery. Once the new screen module is ordered there is a good change that it'll work and we can save your data. Note that I don't have to pay for the new screen, since I said that I only want the data back and that I don't need the phone back fully working. So I don't think they suggested it for the sake of making money.
I have indicated that I suspect a hardware problem, but the guy said the motherboard is fine. He continued to explain, that since the red LED is on and the mainboard as well as the battery are fine they assume a problem with the screen.
My questions:
How can they check if the logicboard "is ok" (I asked if they can do micro soldering and since they can't I doubt they can measure the components). Are there easy ways to exclude an hardware error on the board?
Is it possible that the phone doesn't start, vibrate, is not detected by the PC all because of a faulty screen? Any ideas why the LED is visible then?
Doesn't the red solid LED indicate charging? So how come I "charge" while not being plugged in? (LED stays red all the time)
My initial problem wasn't a possibly ruined screen cable/connection but a bloated battery. It just cracked the backcover open but nothing happened to the screen --> Is it possible at all that the bloated battery killed the display module?
If anyone has read this far: It would help me if you speculate with me about the problem, share your experiences or help me in any other way. Somehow I have to pass the time until next week and I'm going insane xD
Thank you so much!
Sydney_