[Q] Headphone Problem - Only left side working - Galaxy S III Q&A, Help & Troubleshooting

Hi!
I am facing problem on my new Galaxy S III. The original earphones works just fine but all other headphones including Sennheiser HD25-1, MDR XB-500, JVC RX-700, Pioneer SE M390 and many other have this problem. The problem is that I only can listen from one side (left),can't hear from right side unless I rotate the jack to to specific angle. Now the distributor of Samsung in Pakistan refused to accept the return as the original headphones are working fine. What should I do, and what could be the problem?
Any help is appreciated.
Thanks.

Anyone plz help....... :-(
Is there anyway I can contact Samsung directly to complain about the behavior of their distributor.......?
They absolutely pissed me off by saying that original handsfree is working fine, so we can not replace..... I showed them 3 headphones not working on it, and showed them in working order in another S III, but still they said that all of my 3 headphones are broken your S III is fine.......

http://www.samsung.com/pk/info/contactus.html
They also have have Facebook page, you could probably voice your concerns there.
Best of luck
Sent from my GT-I9300T using xda premium

Thanks for your reply......
I already e-mailed through the link you provided, but its already been 48 hours and I still got no reply....... It may be the very last Samsung purchase if this go unresolved.
Thanks though, much appreciated.....

Related

Call Audio through Car Dock

Hello All,
I have been looking for months now for Kernel/Rom version that route the Call audio to the Car USB Dock and from than to the 3.5mm line out
Can Anyone please help me ?
I have read that there are Kernel that does it but yet to find one.
Thanks for your help
cabiylo said:
Hello All,
I have been looking for months now for Kernel/Rom version that route the Call audio to the Car USB Dock and from than to the 3.5mm line out
Can Anyone please help me ?
I have read that there are Kernel that does it but yet to find one.
Thanks for your help
Click to expand...
Click to collapse
I'm looking as well, but I'm afraid no kernel currently implements it
I have read that KF1 support it,
Can anyone confirm?
same problem... newest lite'ning rom.. KE3 Kernel.... for the Galaxy 1 exist a app in the market but it dosent work for the SGS2.
Dr4g0n said:
same problem... newest lite'ning rom.. KE3 Kernel.... for the Galaxy 1 exist a app in the market but it dosent work for the SGS2.
Click to expand...
Click to collapse
That is false because the purpose of the app is to redirect media audio to the dock. Call audio is not redirected as well.
KF1 supports it? I'm on KG6 (VillainRom) and I won't change to KF until pulser updates the ROM.
Can someone confirm that?
I am looking for the same solution for (official) car dock AND desktop dock. All sounds go through line-out except calls which is kind of a stupid oversight by Samsung.
What I'd like is option to have all audio through the 'line-out' of the official docks
Option to have FM work via the same
Option to have the phone operate like a radio alarm when in the desktop dock
1 question though. My phone died on me tonight and when I got back to the car I put it in my dock which made it turn on right away. I got to input my pin, then I saw it was charging but it switched off and restarted and kept on going (off->on for 15secs-> off).. I figured it was because it was running out of battery faster than it was charging it - ridiculous since I wasn't doing anything with the phone. So I had to unplug the car charger cable from the back of the dock, put it in my dead phone for 5mins then replug everything in again.
Samsung needs to look into that seriously...
Edit: I'm running 2.3.4 XXKG5 atm
Where can I place clarification request from Samsung to support phone calls into the Dock?
I will donate 25$ to the one that will make it work
Anyone else ?
Not sure about $25 but I'd donate a few dollars if someone can make the voice and radio be passed through the usb line out while using the existing apps.
Who knows how long it will take Samsung to implement a feature which I am surprised doesn't already work.
I have used my phone connected through the headphone output to my car stereo and made phone calls using the car speakers for the voice feedback and the internal phone mic for my voice. And it worked really well with no echoing at all which surprised me. I thought with the added volume through the speakers that feedback issue would occur but it didn't appear so. Maybe the secondary mi helps with the eco cancellation.
this problem still persists with XWKI4 stock rom. call audio outputs fine through the headphone jack on the phone itself, but refuses to route through the dock. with all of other audio going fine through usb, i'm inclined to think that it's a bug and can be fixed.
And the problem is also present in XWKI8...
I'd also be more than happy to donate to any dev prepared to look into getting the call audio rooted through the line out. I've been reading into it a little bit and apparently it is likely to be something that can be changed with a modded kernel. Unfortunately I have no developer experience and wouldn't even know where to start.
Kamikaze62 said:
I'd also be more than happy to donate to any dev prepared to look into getting the call audio rooted through the line out. I've been reading into it a little bit and apparently it is likely to be something that can be changed with a modded kernel. Unfortunately I have no developer experience and wouldn't even know where to start.
Click to expand...
Click to collapse
+1
Me too...

Bluetooth car kit problem

Has anyone had any problem using the S3 in the car? I've got a factory fitted Bluetooth kit and it connects fine, but the other party cannot hear me at all. I can hear them fine though.
Sent from my GT-I9300 using xda premium
omegac said:
Has anyone had any problem using the S3 in the car? I've got a factory fitted Bluetooth kit and it connects fine, but the other party cannot hear me at all. I can hear them fine though.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
works perfectly fine for me on my nissan altima 2010. however its unable to read contacts from the phone but i think thats an issue at the car's end.
Sc0rp10 said:
works perfectly fine for me on my nissan altima 2010. however its unable to read contacts from the phone but i think thats an issue at the car's end.
Click to expand...
Click to collapse
Mine is an A Class Merc, had the same issue with an HTC One S, I wonder If the Bluetooth is different on these newer phones and it's broken something somewhere.
Same issue here I can hear them but they can't hear me. Using sgs 3 and have a 2011 merc sprinter 313
donovan2123 said:
Same issue here I can hear them but they can't hear me. Using sgs 3 and have a 2011 merc sprinter 313
Click to expand...
Click to collapse
Interesting, just tried it in my wife's Vauxhall, no problem at all...crystal clear both ways.
Try a couple of times. As it is intermittent in my van. Works sometimes but most of the time it doesn't. Callers just can't hear me
Ended up selling it today, car kit is a must for me, so back to iPhone 4S
I did see on the avforum
Just out of interest did you try it a few times in the vauxhall more than once?
donovan2123 said:
I did see on the avforum
Just out of interest did you try it a few times in the vauxhall more than once?
Click to expand...
Click to collapse
Hi...Fine in the Astra, definitely a Mercedes problem, as I picked up a Note today from Amazon, exactly the same problem. I can connect, and hear them, they can't hear me.....so back it goes!
This is very strange, tried a Galaxy Note with Gingerbread, same problem, updated via Kies to ICS ,ver 4.0.3 and it fixed it, worked perfectly....borrow a Galaxy S3 to try again, running ICS 4.0.4, same problem.
Anyone have any thoughts?
I have the same problem, worked fine the first time I connected and hasn't worked again since :-(
Sent from my GT-I9300T using XDA
My Bluetooth won't connect either, phone says paired but the car says otherwise, this might be a deal breaker for me in returning it... seeing I drive a lot.
bluetooth issue
I have same bluetooth problem in my 2012 mitsubishi work vehicle, i hear them they can't hear me. but works fine in wife's hyundai
antiapple said:
I have same bluetooth problem in my 2012 mitsubishi work vehicle, i hear them they can't hear me. but works fine in wife's hyundai
Click to expand...
Click to collapse
Just bought a £100 Nokia 710 as an interim, works flawlessly in the car...
Just out of interest, to those of you with problems of the other person not hearing you can you still stream music through your car kit?
Yes I can.
Sent from my GT-I9300T using XDA
S3 bluetooth issue
Yes, bluetooth audio works perfectly
---------- Post added at 08:53 AM ---------- Previous post was at 08:19 AM ----------
stunno said:
Just out of interest, to those of you with problems of the other person not hearing you can you still stream music through your car kit?
Click to expand...
Click to collapse
Yes, bluetooth audio works perfectly
Potential resolution!
Posted this in another thread... should help!
http://forum.xda-developers.com/showpost.php?p=26959345&postcount=74
I have the exact same problem. I have a 2 year old Toyota Camry with a Toyota factory built-in car kit and since switching to the galaxy s3 nobody can hear my end of phone calls.
I can use the car kit to listen to music from the s3 and can even control the music with pause/stop/previous/next buttons from the carkit, but the problem is the microphone is dead.
The bluetooth connection actually takes the microphone function away from the phone over to the car kit, but then doesn't work... Previously I was using a HTC Desire and had no problems at all with the same setup...
I've tried unpairing the devices several times, but to no avail.
I'm not sure what to do next, but I can't change the car kit as it is a factory one and actually works really well with every other phone except for the galaxy S3.
Any help would be much appreciated. Taking the car back to the factory is quite annoying, I'm hoping there's an easier fix that can be done on the phone...
Works fine in my UK Honda Civic 2007. Does clash though with my HTC Car A100 bluetooth bridge - works fine on its own but the Media Audio pairing seems to stamp all over the Call Audio pairing so I am wondering if the S3 has a bug with splitting the 2 audio connections between 2 devices.
Could it be that you're hearing your caller through "Media Audio" & thus they are unable to hear you cos the pick-up mic on the phone is too far away/being noise cancelled instead of routing through the car's hands-free mic & being treated as "Call Audio" as it should?

mic possably broken

Hi
On my phone when in a call the other person can't hear me.
Loud speaker works fine
Is this software or hardware problem.
Is there two Mics? one for calls and one for loud speaker
Thanks guys
PS I'm on the latest version of neat rom
Anyone
koooowweeee said:
Anyone
Click to expand...
Click to collapse
Have you tried another ROM, restore backup etc. In short, what measures have you taken on your own to troubleshoot this problem.
- yes, the phone uses another means/ Mic when you are using loud speaker
Swyped from my Samsung Galaxy SII
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
timmy16744 said:
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
Click to expand...
Click to collapse
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Jokesy said:
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
i think that lower mic is used when speaker is off , but in speaker phone it uses the the upper mic.
timmy16744 said:
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
Click to expand...
Click to collapse
Sorry about that.
Your own case looks like a definite hardware issue. Too bad you are out of country but if you can still visit any Samsung service center, you might be lucky. Those guys are always very nice and helpful to customers in my country even if you are out of warranty.
Swyped from my Samsung Galaxy SII
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
koooowweeee said:
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
Click to expand...
Click to collapse
Since its your woman's phone and you can't probably flash a new ROM at this moment, fine.
I'll say, let's assume it's as hardware issue.
I'll advise flash back your stock original or officially update firmware, And just send it to service center for repairs like normal warranty claim.
Good luck
Swyped from my Samsung Galaxy SII
ok guys still need some help with this
things ive now tried
flashed back to stock
taken phone apart and made sure the mic is plugged properly
got a new mic and swapped the over
still no joy
when in a call if i blow at the mic the other person can hear it but cant hear my voice at all
also tried this http://www.ctrlplusz.com/2011/06/fix-for-low-microphone-volume-on-the-samsung-galaxy-s-ii/
but it says that the menu is blocked
but even if that was the problem surely you would be able to hear my voice a little bit
hi
quick update
IVE TRIED EVERYTHING! ha ha
when i blow into the mic at the bottom really softly the mic still pics it up nice and loud. its like the phone can only pic up the high pitched frequencies

Strange headphone jack issue

Hello,
I am having a strange issue with my headphone jack on my HTC One. I normally use Samsung headphones which I received with my galaxy s3. All of a sudden, they stopped functioning with my phone. I tried using them on other phones and they work fine. Also, all other headphones that I have tested on my phone function normally. I tried using an app called soundabout to get the Samsung headphones to work and I was successful. I don't mind buying new headphones, but I want to be sure that there is no underlying problem with my phone. I don't have much knowledge regarding how headphones are detected by different devices so I don't know where to go with my troubleshooting from here. I'd appreciate any insight on this issue.
Thanks
Sent from my HTC One using xda app-developers app

Headphones partially not working - not a hardware issue

Hey fellas,
so I recently got a used S6 Edge and there was a problem whenever I used headphones. The left earbud works fine but there is hardly any sound coming out of the right one(checked with several headphones, its a phone issue), really just minimal, very very quiet. I naturally figured this was a hardware error so I went to my local phone repair guy and had that part replaced.
Now, unfortunately the problem still isn't solved. With the new replacement it has gotten a little bit better, but the right earbud is still a lot quieter than the left one. So the repair guy said its a software issue.
Do you guys know anything about that?
I'm not rooted and on the official 5.1.1. Just tried factory resetting but that didn't really help. Any suggestions or anything I can look into that might solve this issue, be it rooted or not?
Cheers
push; anybody?
one last desperate try?

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