Reason to send my s3 back? - Galaxy S III Q&A, Help & Troubleshooting

Hey s3 owners. Yesterday my blue s3 arrived but i am a bit disapointed:
Batterycover has crack (production issue - is there no quality control?)
display has a colour fault in the lower fourth (hard to see on picture -but it is there). Ecspacially at white screen you can see it really good.
Volume up is hard to press cause of deep pressing point.
And the battery cover does not fit exactly on the left side like it should and does on the right side.
Do others have similar issues? Do you think i should send it back?
Greets

Yes send it back now if its faulty they are not normal issues .
jje

So nobody here has similar issues?? No redish colour fault?

Mighty_X said:
So nobody here has similar issues?? No redish colour fault?
Click to expand...
Click to collapse
Would it matter if they had? Just send it back.

Related

[Q] circular spot on the screen

i just bought my galaxy s2 today , but i noticed a strange circular spot on the lower right side of the screen, it is visible in gray or other dark background and is not affected by the brightness settings. should i get it replaced
Hard to be certain without a photo, but it sounds like a mark from the suction cup used to attach the screen - a few people have reported this, unfortunately. There are photos somewhere in the forum, can't seem to find them at the mo...
If so, yes - return it immediately.
i cant post a pic because im a new member, but thanks for the rep
deleted
sai4u - From another thread, suction mark in top right. Look like yours?
yes, i have the exact same problem
Shame. I'd return it, definitely.
Same issue, white circle in the lower right side of the screen, size of a coin, visible only on a grey background, just like the yellow left side issue. Doesn't bother me in real life usage, but still...
il get it replaced immediately, many thanks for the reply
sai4u said:
il get it replaced immediately, many thanks for the reply
Click to expand...
Click to collapse
I too have this same problem unfortunately, I asked for replacement but currently phones out of stock here, Waiting for new stock Impatiently.
Was it easy for u to get it replaced ?
my friend got it. hopefully she can get a new one.
Mine is not this prominent though, I dont see it on such dark backgrounds...God knows how many pieces have it, and the fate of replaced piece.
Could be a remnant from production process and oleophobic coating. Glass parts are mostly transported by suction cups and this might leave this "mark" ...........
i also have a light spot on my phone which appears on gray or slightly dark backgrounds. it's on the left side. it does not appear to be the same thing as the one on previous pictures. it's as small as a dot which can be made by a marker.
dabajuy said:
i also have a light spot on my phone which appears on gray or slightly dark backgrounds. it's on the left side. it does not appear to be the same thing as the one on previous pictures. it's as small as a dot which can be made by a marker.
Click to expand...
Click to collapse
Maybe you are talking about the white spot in default internet browser. It is located in the left lower corner. It is normal and it's there for hardware acceleration. Check to see if you have dead pixels, if the white spot only appears in default browser than your phone is ok.
mine appears all the time (provided that the background colors are gray and of the same shade). also, the spot is on the top-middle portion (portrait mode) of the phone. example, it reading SMS conversations, background is gray right? i can see the light spot there. i would post a picture but i'm still new to the forum.
Hi.
Mine have that exact circle too =/ .
So, you say it is not burn in ? i was thinking maybe that was because the weather widget sun.
Since im out of warranty i m thinking in open and cleaning it, what do you think ? would be that possible ?
drmedarius said:
Hi.
Mine have that exact circle too =/ .
So, you say it is not burn in ? i was thinking maybe that was because the weather widget sun.
Since im out of warranty i m thinking in open and cleaning it, what do you think ? would be that possible ?
Click to expand...
Click to collapse
It would be possible for sure, but would be also a big mistake.
It's a hardware issue, not a dust one.
Cheers
Sent via my S2 monster

[Q] Blue Tint on Top Left of Screen!!!

hey guyz
ive been using my S2 for a month now!
Yesterday i noticed on a plain white screen @ full brightness a blue tint on the top left side of my screen.
Does anyone else have this problem ? Is it a Problem ?
Thanks
nikoceballos
Yes, I have the same trouble... blue tint over left corner... its not very annoying, but its there... not correspond to a top smartphone... I think its hardware. I'll let you know when I take it to warranty...
Have it replaced, the S2 is quite known to have some screen quality issues.
Guys, same here... Very annoying while reading a book...
@nikoceballos : Any luck with sammy?..
I have the same problem, once i noticed it, it became annoying when reading documents, I've contacted the agents to get it replaced, awaiting their answer.
Its definitely a hardware issue, the agents first tried to convince me its normal by showing me another Galaxy S and SII phones that have it.
Blue tint on top left
Same issue here yaar...blue tint on the top left...Not that much annoying but yaa its there...otherwise performance is superb..plz post a solution if somebody finds any...i wont go for a replacement since i heard as replacement they wont give u a sealed new piece....
thanks and regards

[Q] Xperia S' screen problems

So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Razje said:
So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Click to expand...
Click to collapse
Nope just perfect
awf said:
Nope just perfect
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Click to collapse
Lucky you, i have a "dead pixel", green one.
And a yellowspot in the rightbottom corner, but that'll fade over time. (i hope)
I'm glad that the screen has a very high resolution, it's really hard to even notice the dead pixel.
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
I have the exact same, a yellowish spot in the bottom right corner.
I hoped it was the same problem as the iphone or SGS2.
They say the yellowspot is from the glue that they use to stick the screenlayers together, but it needs time to vaporise and should go away over time.
But I have my phone now almost a week and i still get the spot back now and then.
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
prathaban said:
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Lol software problem :')
Sounds like bull**** to me.
I had contact with T-Mobile today, about the dead pixel and yellowspot.
The guy told me he's going to get information for me, and see if they can replace it. he'll send me an email later.
Same hear.
Barely visible yellowish (only on whites) at the bottom part of the screen.
It varies depending on the view angle.
Perfect screen here
Sent from my LT26i using xda premium
T-Mobile called me today, they'll send me a new one next week
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Razje said:
T-Mobile called me today, they'll send me a new one next week
Click to expand...
Click to collapse
Lucky you! I'm still waiting for update from Sony! Will see if they can replace the unit.
I also noticed that at times the yellowish spot disappears and appears back again! I wonder what it could be!!
hiraj_panosian said:
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Click to expand...
Click to collapse
Ah you are the guy from the T-Mobile forum (Hiraj) with 5 dead pixels.
Anyway they told me it's in stock again next week (Monday 19th)
Just noticed that my screen keeps flickering, this is more noticeable on white backgrounds, is this normal as in the auto brightness or should I be worried?
Sent from my LT26i using xda premium
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Got a blue/whiteisch pixel to the top right of my screen
They said i need to have more then 3 to get a new phone :/`
Can i fix this ?
GiveMe2Beers said:
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Click to expand...
Click to collapse
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
dibdin said:
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
Click to expand...
Click to collapse
I believe that yellowish tint has something to do with warmth from the screen or the battery or the screen staying on for a longer time or something or something.
because when I'm using it alot, playing games, browsing, whatsapp etc etc. for like an hour. It gets more visible.
And then it's from "barely noticeable" to "hard to miss"
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Razje said:
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Click to expand...
Click to collapse
Same here. Interesting what you say. I would still like to know where the consumer stands on this issue, and if Sony themselves would recogonise if this is a somehow a fault with the display. My Arc had no such problems.
Hi guys,
I'm new here, but I was reading the threads on the S from the start.
Reading through the screen problems I was thinking about the following:
The Xperia S's screen is glued- as I know -, like for example the iPhone4/4s'. Some i4 users noticed this yellowish tint as well, and they've came to a conclusion it was because of the glue what was used to put the screens together and it disappeared after about 1,5-2 weeks.
This could explain the reaction to temperature differences too.

[Q] Can the tint be fixed?

Hi, I recently bought an Galaxy S3. And i noticed that in the lower quarter of the screen looks a bit "whitier" than the rest of the screen. The rest of the screen doesn't have any colour in particular is just that the white looks more warmer. Before anything i should clarify that is visible looking directly to the screen. The real issue is with a grey background, like the market or the antutu background. That part of the screen looks more blue-ish or darker than the rest.
Well i talked with the salesman who sold me my device. He talked with him supplier and don't consider that the lower tint it's enough for a exchange.
Now, what intrigues me. Is that is only visible on a gray background( market, or antutu for example) But i test the display with *#0*# with the three different colour (blue, green or red) i don't notice any difference on the screen. The same with a white background there is no visible tint.
I really don't know what else to do. Could somebody explain to me why is only visible on grey background and not visible on a pure white screen?
Another question i ask my self. If the the tint is blue-ish. Is due to an over saturation of the blue pixels? If so, can this be "fixable" wearing the blue pixels on that part of the screen?
Thanks.
Try the app "Screen Adjuster" Increasing red and green will make it look less blue. Try it in increments of 5. There will eventually be a color temperature adjuster hack like there is for the Galaxy Nexus.
That helped to hide the effect a little. But the question remains. Which is the cause of the variation of colour temperature on different parts of the screen?
cba1986 said:
That helped to hide the effect a little. But the question remains. Which is the cause of the variation of colour temperature on different parts of the screen?
Click to expand...
Click to collapse
Defective screen. They should replace the phone. Or send it to Samsung for service.
Thats a bad screen I had the exact same problem. There are a cupple of threads here at xda and also on Swedish site swedroid. Some people get an accepted doa . I did not. However in the shipping from the service point to my retailer they broke my phone so I got a refund (lucky me). And my new phone is much, much better!
Skickat från min GT-I9300 via Tapatalk 2
gwlaw99 said:
Defective screen. They should replace the phone. Or send it to Samsung for service.
Click to expand...
Click to collapse
I think the exact same thing. But the salesman who sold me the phone don't think is a deffective screen because he couldn't saw anything when i showed to him.
The problem is that i couldnt show him concret evidence of this issue with the screen.
There is way to contact with samsung directly?
What about this:
If the the tint is blue-ish. Is due to an over saturation of the blue pixels? If so, can this be "fixable" wearing the blue pixels on that part of the screen?
BUMP
More than 250 views and nobody has anything to say?

Strange yellow lines in the AMOLED screen

Hello!
I have just bought a brand new Samsung Galaxy S II.
Unfortunately, one of the first things i noticed upon unpacking it is that the screen has some strange gold colored lines in the upper part of the screen.
The lines are most visible when bright light is shone onto the screen e.g. a flashlight a lamp or out in the sun. They are most visible on dark colors or when the screen is turned off.
It looks as though the lines could be some sort of seem lines between two display pieces that are joined or bonded together. Does Samsung patch the screens together from multiple pieces?
I am not really happy about these particular lines that are present in the screen.
Has anyone else noticed such peculier lines in their display?
Hello!
Anyone else have seen this before? Would you accept this panel anomaly if it was your own phone?
Hope to get some response here :fingers-crossed:
No mate. I've never heard about such thing. I recommend u to return it and ask for a new one. It seems to be a rear factory issue.
Send from my GT-i9100 using tapatalk 2.
Magnetar83 said:
Hello!
Anyone else have seen this before? Would you accept this panel anomaly if it was your own phone?
Hope to get some response here :fingers-crossed:
Click to expand...
Click to collapse
first do not bump posts, u should have patience ma8
since its brand new, just check with the local samsung service center and see that if its a real hardware issue, and get a replacement of the same
I have just obtained a new factory fresh unit. Shockingly, the screen on the new phone has similar lines in almost the exact same position, although these lines are much less obvious than those in the first unit i got.
What the hell is going on at the Samsung factory or whoever makes the screens, it seems like they have thrown all quality control out of the window.
For such an expensive product to have these flaws is in my opinion unacceptable. There must be a lot of people that has received a phone with the same flaws.
Is there any Samsung representatives here that can comment on this quality issue?

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