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I have the XV6800 and noticed that this phone over times developes some screen spots. I have one so far, and on my previous one that I returned (for other reasons) developed one also.
I read a thread on another website that Moguls / Titans develop it too.
Has any one else Developed this? If so is it fixable or is it something that might cause like sometype of recall and issue a fix where we might get phone replacements later on?
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
mine's got 3 of them now
same here, my burnin spot is also in the lower left-hand corner the size of a pea.
same here, lower left corner is lighter than the rest of the screen...looks like somebody missed something on QA
themoz said:
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
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Click to collapse
Yes, mine is in the exact same place. I read on another website that it might be an HTC issue because other TITAN's have gotten these spots also.
At first I thought that a picture image was burnt into my screen or that I might have pressed the screen to heavily and damaged it.
This has happened twice. I wonder if there is a fix because this is very annoying especialy when trying to read or watching a video.
Same Here
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them?
Killroy8868 said:
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them? I am afraid to take mine in since my all High and mighty Moister sticker now says void even though my phone hasn't been with in 100 feet of water. I find those stickers to be such BS...but that could just be me...I wish I could find some where to buy spare ones..
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I am not entirely certain but I think the void sticker that is displayed by the battery is for the screw. I mean if you try to unscrew your phone to fiddle with the insides then that voids your warranty. I could be wrong.
The only concern would be that if we where to return the phone to get a replacement one, that we would have to flash our RADIOS and ROMS to stock if any one has flashed them to anything that is not stock.
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
shayes5 said:
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
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Yep..you are right . The void stickers are good until they turn a solid purple or red...weeehhh...I'm goin to go and replace my phone this week will let you know how it goes..and what they say
Yeah, mine's got a spot the size of a small pea in the bottom left-hand corner. Doesn't bother me too much yet though, I've got the insurance so I'll go get it replaced one of these days. For others that have tried to get them replaced, any troubles?
After doing some research on forums I noticed that many people have this problem.
Some say that it might be an issue with the phone heating up, faulty LCD manufacturing, the excess use of the vibration feature and so on......
But It seems that no matter what you ( such as gettting a replacement) your current or new phone might still get these spots.
It seems that not many carriers know about this issue, not even HTC.
So the problem might consist unless it is made known to them so they can create a fix for the new shipment of phones. Or else this will reoccur on the phones they have shipped out already.
It sucks because most of us paid a large amount of money for these devices to have it be faulty( not something that can be fixed via software at this moment). Just my opinion.
Ditto, same spot here. was wondering about the spot for a while. I have dropped mine a million times and thought it was because of that.
would be nice to be able to change it in because of the spot because mine is beat down to the ground like 4 flat tires.
will they give me crap because of how beat up it is?
I know every time I go to Alltel and get a phone replaced via the insurance the first question they ask the Rep at the store is if the phone looks like it has been dropped or if it has water damage....I'm sure that is so they can blame it on the user. As far as the phone being under manufacturer warranty they usually just swap it out for me no questions asked. I just always hate when they open the box infront of me and give nothing but the phone....would be nice to have an extra case and charger...LOL..
anyone know if sprint good about swapping phones and if i should do insurance or manufacturer warranty and if i do insurace can i switch to touch or you can only change phone in first thirty days
i got 2 spots in lower left corner
Me too (x3)
I've been through three Sprint-branded titans because of this. I'm 100% sure it's a design flaw. If we all complain at once, HTC might actually listen and make a titan that doesn't do this!
I also have two pea-sized spots in the lower left quadrant of the screen. Doesn't really bother me though, as I only notice it when the phone is booting up.
I've got 3 spots lower-lefthand corner as well on my Mogul.
I made a poll to actually see the statistics of the effects of these Spots on the TITAN / 6800
Feel free to Vote
Hello everybody.
First of all I wanted to say that i was thinking to post this thread in the QandA but I found out that many display issue threads are in SG2 General area so I decided to post my problem here too.
Since i have got my phone ( that was about a month ago ) i have noticed darker lighter horizontal or vertical lines. It depends how you hold the phone. But those lines are only visible in grey color or how to say - greyish color, and those lines are more visible in the dark. Othervise they are not visible. I started to read many posts about display issues and I got scared, how few people wrote that they had replaced about 4 units and they still failed Maybe I have the best variant?
Therefore I am posting a few photos and waiting for your opinions.
Firstly is it a seriuos problem? How would you name it? Vertical or horizontal lines maybe? And should I replace my unit?
Sadly because i am a new user i can not post links. Maybe if someone wants to help me i will send them PM?
Well I've got that too and honestly I'm not bothered with it at all. It's not that big of an issue for me to go through endless exchanges to find the one with the "perfect" display.
I think it's just a part of the AMOLED tech and a manufacturing limitation cuz most S2s have these so called vericial/horizontal lines but they're all unique and have different lines and at different intensities.
If it's bothering you that much then you might wanna exchange till you get one your satisfied with.
Replace it, you paid alot for it.
And its not a limitation i dont have the issue.
I know it seems like a pain but its better to do it now.
Sent from my GT-I9100 using XDA Premium App
I have this issue aswell.
Those vertical/horizontal lines seems to be a common thing with the SAMOLED and SAMOLED+ devices but they all vary in intensity. TBH, Im also particular about the display, you should be more worried about the other display issues rather than these lines on greys.
Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
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From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
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Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
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Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
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Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
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Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.
First I receive a device with brightness issues as stated here. After getting a new device and realizing the old device infact did have a brightness issue I was happy ...until I discovered the camera app. doesnt work!
It doesnt matter if I click on the physical button or the app. icon, it just slides back to the same screen. I tried downloading "Magic Camera", and when I open it, it says "Camera is not available on this device". Are there ANY solutions? I did try to restart phone, reset camera and factory reset, but nothing works.
If its not a hardware issue, the only issue I can guess of is an update. The old device (the one with brightness issues) had a bunch of updates when I first entered the store (+15), many of them were standard apps. (calender etc.), and maybe one of them was Camera, but I dont remember. Unfortunately when I enter the store now on the old device (after a factory reset, as im first shipping it back in a few days) it doesnt show that there are any updates, so maybe its running on an old camera version which works, or a new one and my new device just doesnt show the update for it.
Im really looking not to get another replacement as I already spent alot of $$$ on protection (zaggs on one and martin fields on the other....), and I just cant afford to buy them again, so any advice is appreciated.
Hardware fault, probably the cable isn't connected to the camera module etc.
Things get damaged in transit often, couriers throw stuff around like junk sometimes.
gilesjuk said:
Hardware fault, probably the cable isn't connected to the camera module etc.
Things get damaged in transit often, couriers throw stuff around like junk sometimes.
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Yea, thats what I figured if it wasnt a software issue. Read some people opened their phones themselves and reconnected the cable, however those were older Lumia models where you could remove the cover, since 920 is shut I cant. Time for a 3rd device and a 3rd set of protection film. Oh, and a 3rd prayer that it wont be faulty.
3rd phone replacement also faulty with brightness. Now waiting for 4th replacement. Im beginning to believe many 920 owners have the brightness issue but just dont realize it, cause they dont have a 2nd device to compare with and just assume its how its supposed to look. Gonna get 4th and incase I need, a 5th replacement. If they're still faulty I will simply wait for other WP8 devices.
Juusuhako said:
3rd phone replacement also faulty with brightness. Now waiting for 4th replacement. Im beginning to believe many 920 owners have the brightness issue but just dont realize it, cause they dont have a 2nd device to compare with and just assume its how its supposed to look. Gonna get 4th and incase I need, a 5th replacement. If they're still faulty I will simply wait for other WP8 devices.
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I have more than 35 Nokia Lumia 920 handset around me in the office, none of them had this issue.... the brightness. Let alone the Camera.
Where are you ordering your phone from if you don't mind telling ? and how much are you paying for it ?
No offence but I have hard time believing your story. Fourth replacement ? give me a break.
Xeon said:
I have more than 35 Nokia Lumia 920 handset around me in the office, none of them had this issue.... the brightness. Let alone the Camera.
Where are you ordering your phone from if you don't mind telling ? and how much are you paying for it ?
No offence but I have hard time believing your story. Fourth replacement ? give me a break.
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Click to collapse
Yes, you're right. Its all a hoax, because I love replacing phones 2 times a week, you got me. (HURR )
Its a phone dealer called Call Me, im not paying anything for the replacements as I demanded not to pay for shipping. I dont really care if you dont believe me, I had several people look at the phones side-by-side, and everyone has agreed that one is only what seems half as bright as the other (full brightness). The screen is completely "dark tinted". But if you dont have two to compare with (one faulty, one non-faulty), you will never even know the difference.
And you have your facts wrong my man, 2 had brightness issue, where as with one the camera doesnt work. I havent gotten 4 with brightness issue...
Im not blind, its easy to tell its faulty, and if only you could see it too you'd know not to post with such an ignorant attitude.
edit: heres one with similar issue: http://forums.wpcentral.com/nokia-lumia-920/206737-warm-yellow-tint-screen.html
but you can just google it, theres way more forum posts about it.
Good day Sir.
Juusuhako said:
Yes, you're right. Its all a hoax, because I love replacing phones 2 times a week, you got me. (HURR )
Its a phone dealer called Call Me, im not paying anything for the replacements as I demanded not to pay for shipping. I dont really care if you dont believe me, I had several people look at the phones side-by-side, and everyone has agreed that one is only what seems half as bright as the other (full brightness). The screen is completely "dark tinted". But if you dont have two to compare with (one faulty, one non-faulty), you will never even know the difference.
And you have your facts wrong my man, 2 had brightness issue, where as with one the camera doesnt work. I havent gotten 4 with brightness issue...
Im not blind, its easy to tell its faulty, and if only you could see it too you'd know not to post with such an ignorant attitude.
edit: heres one with similar issue: http://forums.wpcentral.com/nokia-lumia-920/206737-warm-yellow-tint-screen.html
but you can just google it, theres way more forum posts about it.
Good day Sir.
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Click to collapse
With all due respect, I find your arguments bipolar... You clearly don't understand what's been said on the forum you linked me to.
You say that if you don't have a flawless device next to you it's hard to tell the difference yet you contradicte yourself by saying it's easy to tell it's faulty.
Let me tell you that the camera issue is indeed defection. However, what you don't realize is that not all phones with identical model number have the same hardware inside. It all depends on the batch release.
I have been following this forum in the last 10 years and from my observation this is a common issue found everywhere. It was very common with the HTC HD2 and so.
When smartphone manufacture request Display,RAMs etc... and the vendor cannot deliver the quantity needed for production, the phone manufacture tend to consider another supplier.
THAT DOES NOT MEAN THAT YOU PHONE IS FAULTY AND IT SHOULD BE RETURNED.
I hope you understand that. Finding the perfect device is never gonna be easy. Some people complained about vibration rattle and had perfect display, some other complained about the yellow-green tinted softkey buttons with no vibration rattle and so on....
Keep returning your device and you will see no difference as long as the device delivered is from the same batch.
Also according to the thread you posted, it looks like the yellowish ( if that's what they said although they only noticed it when they compared it to another device ) display phone tend to have better buttons and no vibration rattle etc...
Even on my iMac 27" there is a 692 page thread related to the IPS screen on the apple forum posted by people complaining about the difference of colors between two identical 3000$ machines one with an LG display and the other with a Samsung one.
Keep posting your updates, I'd like to see where this thing is leading you to.
Small advice, if your next replacement is still "faulty" return the handset and go to a shopping center where you can try the device before buying it.
And to be fair, I've never had to return something 5 times. Twice is enough to tell that it's hopeless
Xeon said:
With all due respect, I find your arguments bipolar... You clearly don't understand what's been said on the forum you linked me to.
You say that if you don't have a flawless device next to you it's hard to tell the difference yet you contradicte yourself by saying it's easy to tell it's faulty.
Let me tell you that the camera issue is indeed defection. However, what you don't realize is that not all phones with identical model number have the same hardware inside. It all depends on the batch release.
I have been following this forum in the last 10 years and from my observation this is a common issue found everywhere. It was very common with the HTC HD2 and so.
When smartphone manufacture request Display,RAMs etc... and the vendor cannot deliver the quantity needed for production, the phone manufacture tend to consider another supplier.
THAT DOES NOT MEAN THAT YOU PHONE IS FAULTY AND IT SHOULD BE RETURNED.
I hope you understand that. Finding the perfect device is never gonna be easy. Some people complained about vibration rattle and had perfect display, some other complained about the yellow-green tinted softkey buttons with no vibration rattle and so on....
Keep returning your device and you will see no difference as long as the device delivered is from the same batch.
Also according to the thread you posted, it looks like the yellowish ( if that's what they said although they only noticed it when they compared it to another device ) display phone tend to have better buttons and no vibration rattle etc...
Even on my iMac 27" there is a 692 page thread related to the IPS screen on the apple forum posted by people complaining about the difference of colors between two identical 3000$ machines one with an LG display and the other with a Samsung one.
Keep posting your updates, I'd like to see where this thing is leading you to.
Small advice, if your next replacement is still "faulty" return the handset and go to a shopping center where you can try the device before buying it.
And to be fair, I've never had to return something 5 times. Twice is enough to tell that it's hopeless
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Its easy to tell its faulty when they're side-by-side, is what im saying. Like I already mentioned earlier, the only reason I ever got the 1st replacement was because of the very yellow tinted buttons, and it then turned out the whole screen was affected (or a different batch release, if you want). If I hadnt read about it, how some people said they had pure white buttons, I probably wouldve just assumed its how it was meant to be and just kept it.
Even if its because of different hardware, or if its because they're faulty devices, im paying so much money for this phone that I dont see why I should be happy with a phone that only has around half the brightness. I dont mind getting phones replaced until I hit the right batch/non-faulty device, but I think the phone dealer does. They dont have physical stores so I cant go in and check first.
I already told them if its a problem, they can just let me know, and ill finder a different dealer.
Juusuhako said:
Its easy to tell its faulty when they're side-by-side, is what im saying. Like I already mentioned earlier, the only reason I ever got the 1st replacement was because of the very yellow tinted buttons, and it then turned out the whole screen was affected (or a different batch release, if you want). If I hadnt read about it, how some people said they had pure white buttons, I probably wouldve just assumed its how it was meant to be and just kept it.
Even if its because of different hardware, or if its because they're faulty devices, im paying so much money for this phone that I dont see why I should be happy with a phone that only has around half the brightness. I dont mind getting phones replaced until I hit the right batch/non-faulty device, but I think the phone dealer does. They dont have physical stores so I cant go in and check first.
I already told them if its a problem, they can just let me know, and ill finder a different dealer.
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Dear Juusuhako...
The yellow-green tinted softkeys are not related to the display panel. Both are independant. My screen's as white as my older Xperia S at full brightness and even more than my L900. It's perfectly fine and I do work for the company. I could have exchanged it if it was. As said, I've seen dozens of Lumia 920 devices and all of them have yellow tinted softkeys.
Yellow tinted buttons are mainly due to the coating on the keys. It is not related to the display, if it was, brightness level would have changed the lightning level of the keys. Note that although keys may look yellowish-green, the white on the display itself is pure white.
All new batches coming have the yellow-green-blue tinted keys. It's mainly because at night, white bright keys could disturb and annoy you.
PS: I also like my device to be in perfect shape and worry about small details, but you are overdoing it.
Take my words for granted. The yellow softkey IS NOT a defect.
Xeon said:
Dear Juusuhako...
The yellow-green tinted softkeys are not related to the display panel. Both are independant. My screen's as white as my older Xperia S at full brightness and even more than my L900. It's perfectly fine and I do work for the company. I could have exchanged it if it was. As said, I've seen dozens of Lumia 920 devices and all of them have yellow tinted softkeys.
Yellow tinted buttons are mainly due to the coating on the keys. It is not related to the display, if it was, brightness level would have changed the lightning level of the keys. Note that although keys may look yellowish-green, the white on the display itself is pure white.
All new batches coming have the yellow-green-blue tinted keys. It's mainly because at night, white bright keys could disturb and annoy you.
PS: I also like my device to be in perfect shape and worry about small details, but you are overdoing it.
Take my words for granted. The yellow softkey IS NOT a defect.
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I dont mind the yellow tinted buttons, its more relaxing for your eyes at night. However, both phones that had issues with brightness, also had the yellow tinted buttons, whereas the device where the brightness was better, the buttons were white. If its not because its faulty then so be it.
I do worry about small details (such as dust under screen and scratches upon arrival), however I do not mind the yellow tinted buttons. I do however mind the big difference there is in the brightness, and that is why im getting replacements. Its as if Nokia decided to go with a low-end panel when they ran out of the good ones.
Juusuhako said:
I dont mind the yellow tinted buttons, its more relaxing for your eyes at night. However, both phones that had issues with brightness, also had the yellow tinted buttons, whereas the device where the brightness was better, the buttons were white. If its not because its faulty then so be it.
I do worry about small details (such as dust under screen and scratches upon arrival), however I do not mind the yellow tinted buttons. I do however mind the big difference there is in the brightness, and that is why im getting replacements. Its as if Nokia decided to go with a low-end panel when they ran out of the good ones.
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There should be no dust under the screen nor scratches upon arrival. Never.
Make sure the seller is not sending you refurbished units. If you can return it back and order from a trusted online seller like amazon or ebay whatsoever outside your country then that would be a better option.
Xeon said:
There should be no dust under the screen nor scratches upon arrival. Never.
Make sure the seller is not sending you refurbished units. If you can return it back and order from a trusted online seller like amazon or ebay whatsoever outside your country then that would be a better option.
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And there hasnt been either, only the brightness and camera. The thing is im buying the phone, and paying it over a 2 year contract. I dont have the money right now to pay the entire thing. If I did I would get the grey model, but im getting a white (they dont have grey at Call Me). I can pay the whole thing later this year, as I dont wanna pay it for 2 years, but for now thats all I can (im a college attendant)
Received 4th phone today and decided it would be my last, if it also were to have a faulty screen/"from-the-bad-batch". The screen however, thankfully, is bright and good. Again its easy to tell with them side-by-side, its like night and day. The buttons on the device is however with the yellow tint. As mentioned earlier, I do not mind this, espcially in low-light situations. It is however - in my opinion - ugly, simply ugly.
The phone I had where the camera didnt work had white buttons, it matched the device, but oh well, im not gonna ask for yet another replacement and risk another faulty/bad-batch screen.
Another user on XDA could in this thread also confirm the colors on his device was not right. I really think this issue should have a sticky thread explaining it, if only people could see the difference, they would want a new device.
Unfortunately now that my new device with the good screen also has yellow tinted buttons, it can no longer be used as an official way of telling whether or not a device is faulty, so as of now only comparing with other phones will be able to tell.