I have the XV6800 and noticed that this phone over times developes some screen spots. I have one so far, and on my previous one that I returned (for other reasons) developed one also.
I read a thread on another website that Moguls / Titans develop it too.
Has any one else Developed this? If so is it fixable or is it something that might cause like sometype of recall and issue a fix where we might get phone replacements later on?
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
mine's got 3 of them now
same here, my burnin spot is also in the lower left-hand corner the size of a pea.
same here, lower left corner is lighter than the rest of the screen...looks like somebody missed something on QA
themoz said:
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
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Yes, mine is in the exact same place. I read on another website that it might be an HTC issue because other TITAN's have gotten these spots also.
At first I thought that a picture image was burnt into my screen or that I might have pressed the screen to heavily and damaged it.
This has happened twice. I wonder if there is a fix because this is very annoying especialy when trying to read or watching a video.
Same Here
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them?
Killroy8868 said:
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them? I am afraid to take mine in since my all High and mighty Moister sticker now says void even though my phone hasn't been with in 100 feet of water. I find those stickers to be such BS...but that could just be me...I wish I could find some where to buy spare ones..
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I am not entirely certain but I think the void sticker that is displayed by the battery is for the screw. I mean if you try to unscrew your phone to fiddle with the insides then that voids your warranty. I could be wrong.
The only concern would be that if we where to return the phone to get a replacement one, that we would have to flash our RADIOS and ROMS to stock if any one has flashed them to anything that is not stock.
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
shayes5 said:
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
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Yep..you are right . The void stickers are good until they turn a solid purple or red...weeehhh...I'm goin to go and replace my phone this week will let you know how it goes..and what they say
Yeah, mine's got a spot the size of a small pea in the bottom left-hand corner. Doesn't bother me too much yet though, I've got the insurance so I'll go get it replaced one of these days. For others that have tried to get them replaced, any troubles?
After doing some research on forums I noticed that many people have this problem.
Some say that it might be an issue with the phone heating up, faulty LCD manufacturing, the excess use of the vibration feature and so on......
But It seems that no matter what you ( such as gettting a replacement) your current or new phone might still get these spots.
It seems that not many carriers know about this issue, not even HTC.
So the problem might consist unless it is made known to them so they can create a fix for the new shipment of phones. Or else this will reoccur on the phones they have shipped out already.
It sucks because most of us paid a large amount of money for these devices to have it be faulty( not something that can be fixed via software at this moment). Just my opinion.
Ditto, same spot here. was wondering about the spot for a while. I have dropped mine a million times and thought it was because of that.
would be nice to be able to change it in because of the spot because mine is beat down to the ground like 4 flat tires.
will they give me crap because of how beat up it is?
I know every time I go to Alltel and get a phone replaced via the insurance the first question they ask the Rep at the store is if the phone looks like it has been dropped or if it has water damage....I'm sure that is so they can blame it on the user. As far as the phone being under manufacturer warranty they usually just swap it out for me no questions asked. I just always hate when they open the box infront of me and give nothing but the phone....would be nice to have an extra case and charger...LOL..
anyone know if sprint good about swapping phones and if i should do insurance or manufacturer warranty and if i do insurace can i switch to touch or you can only change phone in first thirty days
i got 2 spots in lower left corner
Me too (x3)
I've been through three Sprint-branded titans because of this. I'm 100% sure it's a design flaw. If we all complain at once, HTC might actually listen and make a titan that doesn't do this!
I also have two pea-sized spots in the lower left quadrant of the screen. Doesn't really bother me though, as I only notice it when the phone is booting up.
I've got 3 spots lower-lefthand corner as well on my Mogul.
I made a poll to actually see the statistics of the effects of these Spots on the TITAN / 6800
Feel free to Vote
Related
So I'm about a month into my SGS2 ownership (from early release date) and I've noticed a problem
When I drag my notification bar down it's possible to see a circle that appears to be burned into the display, it's on the bottom right hand corner of the screen, it's an outline about 1mm thick and about the size of a 5p coin...it's only viewable under monotone greys but its rather annoying - I'm thinking it's due to a chip or antenna underneath becoming too hot and warping the pixels in that area.
I've also noticed the 2g/3g switching is rather aggressive too. Even though i'm in a 3G area it's dropping off every 10-20 seconds, I lose data connection and it has to revert back to 2g or nothing at all, constantly cycling and must be draining the battery a lot too - don't know if its related to the problem mentioned above or not!
Luckily enough, I have logged a call with phones4u - last day of the 28days!! so I can go in store and have it swapped out there and then rather than have to send it off back for repair and be without a phone for 7-14 days!!
Just wanted to make people aware and see if anyone else has had a similar problem.
P-Eazy said:
So I'm about a month into my SGS2 ownership (from early release date) and I've noticed a problem
When I drag my notification bar down it's possible to see a circle that appears to be burned into the display, it's on the bottom right hand corner of the screen, it's an outline about 1mm thick and about the size of a 5p coin...it's only viewable under monotone greys but its rather annoying - I'm thinking it's due to a chip or antenna underneath becoming too hot and warping the pixels in that area.
I've also noticed the 2g/3g switching is rather aggressive too. Even though i'm in a 3G area it's dropping off every 10-20 seconds, I lose data connection and it has to revert back to 2g or nothing at all, constantly cycling and must be draining the battery a lot too - don't know if its related to the problem mentioned above or not!
Luckily enough, I have logged a call with phones4u - last day of the 28days!! so I can go in store and have it swapped out there and then rather than have to send it off back for repair and be without a phone for 7-14 days!!
Just wanted to make people aware and see if anyone else has had a similar problem.
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That's the exact same thing on my new Nexus S.
If you replaced your, did the replacement have the same issue? I'm thinking of returning mine for an exchange but I want to be sure there isn't a consistent hardware problem happening.
I have noticed the same circular discoloration too. Except mine is on the bottom left side of the screen. It is also only visible when displaying greyish colours, such as when the notification bar is pulled down.
Anyway, it is barely noticable during normal use, so I guess not a big deal for me.
bam88 said:
I have noticed the same circular discoloration too. Except mine is on the bottom left side of the screen. It is also only visible when displaying greyish colours, such as when the notification bar is pulled down.
Anyway, it is barely noticable during normal use, so I guess not a big deal for me.
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A lot of money to pay for such a high-caliber phone to have such a flaw. I notice it on varying monotones. Like when I have a carbon fiber type wallpaper or such as that.
BarryH_GEG said:
There's really two separate issues that sometimes overlap:
1) The left side banding which appears along with a yellow tint either under certain conditions or, to some, in everyday use. This would seem to be a design issue as, to date, it shows up on every single phone produced.
2) Screen QC issues which include: 1) suction cup circles from production, 2) fingerprints on the inside of the display, 3) dead pixels, 4) vertical or horizontal lines, 5) ghosting, 6) white or black blotches, and 7) wide swings in color temperature.
There's no doubt the QC issues are probably vexing to Samsung. Based on the sheer quantity of displays they need to produce to satisfy demand they're either intentionally allowing displays to go out that shouldn't or are finding out from customers that bad displays got passed QC. Considering the large number of phones sold it's hard to guess the bad:good ratio but it would appear its larger than appropriate. And it doesn't appear to be getting better as newer builds seem to have the same issues as early builds. So banding may be forever but swapping phones may definitely help with the other issues.
I do think that adding the QC issues on top of the banding issue does compound it on some phones. That could certainly explain why some of us are happy and others aren't. There's still a lot of subjectivity at play so it will always be hard to say if what's acceptable to some is unacceptable to others. But with all the phones sold, you'd still think if more than a few percent had serious screen issues there would be a bigger audience for this thread and the issue(s) would have become more prominent on its own. I'd like to think things will get better but production demands may continue to allow QC issues to occur at higher than normal rates. Something that's frustrating for everyone - including Samsung.
Someone said something about the technology being flawed. Here's two links to stories where Apple was/is trying to get SAMOLED for their products. To me, it just helps reinforce that the benefits (color, contrast, viewing angles) still outweigh the downsides (screen life, burn in, inconsistency). And I'm sure Apple's engineers fully reviewed both the upside and downside before considering SAMOLED so it's still kind of a vote of confidence in the technology.
http://www.intomobile.com/2010/05/2...y-for-iphone-hd-4g-due-to-supply-constraints/
http://www.electronista.com/articles/11/05/26/we.rebuff.rumor.of.amoled.ipad.3.in.2011/
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Highlighted in red is the reason for that specific screen defect, some may claim its a minimal issue due to not enough returns out of 6Million phones sold. If an option to get it replaced then please do but expect ANOTHER form of screen defect on the replacement unit may it be yellow banding, extreme color temps or white blotches on a totally black image.
bam88 said:
I have noticed the same circular discoloration too. Except mine is on the bottom left side of the screen. It is also only visible when displaying greyish colours, such as when the notification bar is pulled down.
Anyway, it is barely noticable during normal use, so I guess not a big deal for me.
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Im not saying you should replace your phone since your entire happy with it and its not a real issue to you but things like this make manufacturers skimp on quality control.
Very informative post.
I would exchange my GS2 if it was new, but then I already have lots of stuff inside. Also, I have rooted my phone already, so I guess my warranty is void.
bam88 said:
Very informative post.
I would exchange my GS2 if it was new, but then I already have lots of stuff inside. Also, I have rooted my phone already, so I guess my warranty is void.
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You could always let the store decide about it, here in my place the software warranty is totally different from the hardware.. I even told the service personel that I flashed a lot of non samsung stuff on my phone and he told me as long as the issue is not software related theres nothing to be void. Of course this varies from region to region.
I went ahead and exchanged my Nexus S and so far I believe I have a perfect one...knock on wood...lol
I had the previous one rooted and using a custom recovery img. I relocked it but made the recovery permanent. This replacement...I rooted it but am leaving the stock recovery img in place. I even relocked it after rooting it. The only difference between this one and a stock phone is this one is rooted.
Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
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From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
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Click to collapse
Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).
When I look at my screen there's a couple of spots that are really bright it looks like the pixels may be damaged. It almost looks like you can see to the back side of the screen. I've had an otterbox defender on it since I got it, plus its never been dropped. I just got the phone a week ago. If I take it back to get replaced will I get a new phone or a "like New“ phone?
I really hate to see this on a new phone. Any suggestions.
jsminnis said:
When I look at my screen there's a couple of spots that are really bright it looks like the pixels may be damaged. It almost looks like you can see to the back side of the screen. I've had an otterbox defender on it since I got it, plus its never been dropped. I just got the phone a week ago. If I take it back to get replaced will I get a new phone or a "like New“ phone?
I really hate to see this on a new phone. Any suggestions.
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If you bring/send it back to verizon, they should give you a new phone. If it is through insurance, you may get a refurb but the phone is still new so they may only have new ones in stock.
best bet is call verizon and see what they will do.
I've got a similar spot on my phone but it doesn't bother me enough to ship it out for a possibly refurbished one. It's a single spot in the upper left portion of the screen that I can only notice when the screen is completely dark. I'm guessing it's a relatively widespread issue since I think I've heard something similar at least twice before.
lolspin said:
I've got a similar spot on my phone but it doesn't bother me enough to ship it out for a possibly refurbished one. It's a single spot in the upper left portion of the screen that I can only notice when the screen is completely dark. I'm guessing it's a relatively widespread issue since I think I've heard something similar at least twice before.
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is it that dark rectangle thing that you can only see when looking at it from an angle underneath? every DNA has that on the top left and top rgiht lol
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm. I find it very annoying because I like to grab the phone from the top and bottom. here's a video of what I'm talking about:
http://www.youtube.com/watch?v=Vevk0LIlLPo
I already replaced my phone at my Rogers store... you might want to check yours and replace if necessary. I feel the clicking will get ALOT worse in the summer when the weather is hot.
HTCalltheway said:
Hi all, I found a defect on my Lumia 920's unibody casing. the top bezel is somewhat loose and it squeaks when the phone is cold and clicks when the phone is warm.
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Click to collapse
funny you mentioned this, i only just noticed the exact same thing about a week ago....
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
faeredia said:
funny you mentioned this, i only just noticed the exact same thing about a week ago....
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digipix said:
I had a similar issue with the unibody also.
It make noises when I press between the power and camera button.
I took the phone back to the Nokia Care and after more than a week I went there to have him back but it had the same issue. So I give it back one more time and I'm still waiting....
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Click to collapse
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
I have a very slight click near the top of the phone (but not constantly) and that's it. I have the white version. I won't bother changing it because until I read this thread I can't say I even noticed it.
I got a black one on launch and its quiet. No creaks, squeaks or clicks.
Sent from my RM-820_nam_att_100 using Board Express
I have this effect at right side at the middle and at the top. Won't bother with replacements until it will be getting worse/other defects will appear.
To me it is a minor thing. Also no warranty that new one won't start to click after time.
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
mine too
I have a black hong kong version. There's a creak/squeak at the middle left (no button) side. which is little disappointing to me when it's the most expensive phone I bought and build quality was very well reviewed.
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
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Click to collapse
my old one does different things in different temperature. In freezing temp it's quiet, in room temp it squeaks, after gaming it clicks.
Solarenemy68 said:
If you put it in a protector like one should with a 600 dollar phone you won't ever even notice this issue. Plus other than an annoyance it has no affect on the phones function.
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Cases and all other protection equipment are extremely annoying, and pretty stupid, too.
Super Chimp said:
Mine does this if I press in the middle of the bottom half of the back. Strange thing is it doesn't always do it, seems a fairly random issue.
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Click to collapse
You know what they say if it does it only when you press on it?:laugh:
HTCalltheway said:
do you guys all have the black version? I've heard that apparently different colored unibodies also have different stiffness...
also when did you guys buy your phones? build week?
I'm planning on getting a yellow unibody to switch out my black one.. but first I have to guarantee the yellow shell won't make those noises...
thanks for the replies!
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Click to collapse
Hello,
I have the yellow version from November last year and I didn't encountered any problem with my phone; I saw a lot of users that have problems and some strange of them but I haven't.
Regards!
Sent from my Lumia 920 using XDA Windows Phone Premium App
I have a red Lumia 920 and I am on my 4th unit because each previous phone has had creaking issues on the body. Now, these haven't been the only issues I have suffered but the others are irrelevant to this thread. It does annoy me. I cringe whenever I picked up the previous phones because of the creaking it would make. It makes the phone feel cheap, and quite frankly it shouldn't and thankfully Nokia agree.
I have had my current phone for a day now and so far no problems have developed so I am hoping for the best.
mine was fine until I dropped it twice in the same day (within about 10 minutes of each other) once on concrete, then for some reason decided to drop it again and it bounced off 3 different objects, since then you can hear a 'click' if I press down on the top of the phone in the centre near the front.
bit miffed as I have a scuffed corner now on an otherwise mint phone, have had it for a good few months tho so the novelty of how shiny and nice it looks has almost worn off
I have the white one, a friend of mine has the black one and has no issues with creaking/clicking on the case, but then he has had a silicon case for it since the day he had it, maybe that's helped?
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
Ren7on said:
Well, I have had the phone for 5 days and the squeaking/clicking appeared yesterday. I realized that a part of the body feels "hollow" inside so I proceed to disassembly the unit.
When I take out the cover noticed that in fact there was empty space between the case and the board. I put in some supplement (I had to try with several ones until I found the piece that let me close the phone with no extra effort or excessive pressure). Once I get it right, put the parts toghether again and the squeaking/clicking was gone. Also it doesn't feel hollow like before.
I think is a problem with the material expanding and contracting under different temperatures and because it doesn't have a true anchor to the sides (it goes in and out very easy, no extra seals on the sides). Pretty nasty thing for a High-End device.
PS: My carrier (where I bought the phone) said that it was "normal" and refused to replace the unit. Normal my ass!
Aside from that I'm very much inlove with the 920 and WP8.
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I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
Solarenemy68 said:
I hope your supplement is a material that does not generate static electricity. Otherwise your fix may damage the phone beyond repair. Things like paper, cardboard, plastics like bag material that is not treated, cloth, and many others all generate static when in contact with other non conductors like the inside of the phone body. Just a warning from an RMA tech who has seen ESD damage from bad fixes and the customer stuck with a voided warranty.
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Yeah, it was non-conductive material. I sort of a tech guy so I know a little about that. I used something that I commonly use as aislant and vibration cancelling in my PC mods. But thanks very much for the warning anyway. :good:
Following the case, after keep ranting about that flaw with my carrier (and phone vendor) I'm with my second unit now, also yellow. I noticed that the power/lock button is lower that the volume and camera buttons but its not a problem (it is lower compared with the firt unit, if this one was my first surely I was going to think that this was the original design).
I've been looking like a paranoid squizo for other defects but so far, so good.
Pretty lame for a high-end phone and a WP8 flagship. Even if its just a batch. Still,, I freaking love the OS.
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
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Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
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mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
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Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
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I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
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I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
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Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
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I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
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Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
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Mine is fine, I don't think this is WIDESPREAD issue.