I went to purchase Blue S3 this morning along with a friend, Both the boxes were June Mfg and Import...
Compared the screen with friends S3( *#0*# test), his S3 was perfect white, mine had pink tint on the lower 1/3 of the phone...
Showed the shopkeeper the same asked to send it for DOA, thankfully I didn't pay the amount...
Now thing is, I don't think he will replace another piece if it also turns out with pink tint problem...
So can I go to Samsung SVC and claim DOA by myself, will they agree to the pink tint issue?? Or I have to do it from shopkeeper only ??
Please clarify me about these DOA procedure and how to approach SVC if in any case I observe some problem with the unit...
Awaiting reply
Maybe they will replace ur screen. DOA works within 4 days from purchase and I doubt these pink tints or ink marks even count as a defect.
Anyways best of luck.
Sent from my s3
WHat if I compare it with another phone with no tint problem in front of them ?? Still they wouldn't acknowledge that its a defect ?
Related
Hi,
Today I've noticed a little white spot only visible under white/light colors background.
This picture isn't very clear (it is much more visibile than it seems) but I think it gives an idea.
Any one with the same problem? My phone never fell, doesn't have a single scratch and I always carry it inside the leather case.
Since I bought it through expansys do I have to send it back to them or can I go directly to an official repair center here in Portugal ?
I have the same, in similar(or the same) place. It is just slightly brighter spot.
Also ordered it from Expansys, but I am not going to send it back for replacement now. Do not want to loose my Leo for few weeks, I just love this phone
I have a similar white spot on my screen too. It wasn't present when I bought it. I can't understand what generated it.
I Too
I had the same problem. I bring my phone to service. They replace touch display with new one (I have 2 year warranty ).
I have the same problem. Sent it back to seller and now waiting for almost 4 weeks for repairs.
fortunately i have no that white spot...
Same problem here, sent it direct to HTC and they replaced the screen.
it also happened to me.
i had that problem, the only difference is i know where i got it from. i was sitting on a seat and the phone was put under some pressure and the screen stuck to itself thats the only way i can describe it. then it poped back out and left that strange white mark where it had stuck to itself, so thats a lesson to me (and you) do not under any circumstances have your phone in your pocket when sitting down. i had it repaired under warrenty and every things ok now, i make sure i dont pressure the screen at all now!!
Have a look at this thread (in which there is another as well):
http://forum.xda-developers.com/showthread.php?p=5668097
i had the same problem. just got it back after i brought it in and they replaced the screen. i didn't even begin to try anything myself. now it'd perfect again.
good luck!
cheers, ftrippie
I have a white spot to, right in the middle of the screen, and its the backlight that comes thru a lite more. Nothing that bothers me though since it's not really a defect - unless you don't want it to be, of course.
I sent my HD2 to the service because of the white spot....They told me it will take between 3-10days (I suppose it is the standard response).
Now let's wait....
I had a thread about this too. Very annoying so I emailed HTC and they told me to send it to a service centre for repair.
The problem is that I bought mine on Ebay and after they have the serial number they've told me it was bought in Czech republic so it has to be sent there.
I don't fancy doing that really - what bloody difference does it make which centre it goes to? ALL of these phones are still under warrantee so it shouldn't matter!!
Mine was assembled in Czech republic too but this is happening for all HD2 sold here. I will call Monday to check if they should replace the screen here or they have to send it there.
Today I've got back my HD2 from service after 12days.
They changed the screen and made me a rom update to 1.66.479.2.
Im having the same problem, the CPU is causing it. when you have "overheated" your phone, you can see it. I'm having a very cleary seeable rectangle in the screen. currently im E-mailing with HTC Support for Replacing the screen, or the whole phone!
This is exactly the issue I has, white blurry patches started appearing on my screen, with one in particular very prominent. I re-flashed the network firmware off the memory card, removing the HSPL and returned it to O2 for repair. I got it back 8 days later with a brand new screen.
aaapje15 said:
Im having the same problem, the CPU is causing it.
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Click to collapse
You clearly have a different issue if you think that.
I had my screen replaced due to this problem & now only 2 months after I have the same problem and getting progressivly worse. Not Happy.
I am lost without my phone, it was hard enough the first time, waiting ages as they didn't have any screens in stock!! nevermind the thought of having to send it off again for a second time!!!
Really bloody annoying but my new screen is starting to develop the same issue. As I said above I had my previous screen replaced because of this a few months back and now I can see some more appearing. I can only assume HTC use bad quality LCDs because I have a 2g iPhone which is nearly 3 years old and it has never suffered with this and hasn't been treated any different than my Leo.
I'm not amused but I will send it back again to be repaired, using sub-standard components will cost them more than me.
White Spot visible on light backgrounds
Same here - refer attached.
Have made background darker to highlight this white spot.
The white spot resembles a 'feathered effect' as opposed to a 'solid spot'.
Red circle shows actual white spot on screen (may not be visible when viewing from a monitor / notebook), hence my attached image with darkened area.
It is only visible on light backgrounds.
Just to mention, I sent in my HD2 to LEAF South Africa yesterday May 13 2010, who completed the repair the same day!!!
LEAF really are superb in South Africa and a credit to HTC.
Thank you Wayne Parkinson of LEAF SA who took care of the details (as always), and their dedicated Support/Repair Team who did the rest.
Beat that HTC Worldwide
My sympathies to those experiencing delays.
Just bring your device to South Africa.
(No wonder the FIFA World Cup was awarded to our neck of the woods!)
I have a similar issue only that its only visible when viewing a bright screen and at a wide angle I see some light spot, its impossible to see it when viewing the screen directly. Can you tell me if it a spot on the screen or below it, or some deffect on the lcd. If its on the surface of the screen how do I safely try to remove it.
hey guyz
ive been using my S2 for a month now!
Yesterday i noticed on a plain white screen @ full brightness a blue tint on the top left side of my screen.
Does anyone else have this problem ? Is it a Problem ?
Thanks
nikoceballos
Yes, I have the same trouble... blue tint over left corner... its not very annoying, but its there... not correspond to a top smartphone... I think its hardware. I'll let you know when I take it to warranty...
Have it replaced, the S2 is quite known to have some screen quality issues.
Guys, same here... Very annoying while reading a book...
@nikoceballos : Any luck with sammy?..
I have the same problem, once i noticed it, it became annoying when reading documents, I've contacted the agents to get it replaced, awaiting their answer.
Its definitely a hardware issue, the agents first tried to convince me its normal by showing me another Galaxy S and SII phones that have it.
Blue tint on top left
Same issue here yaar...blue tint on the top left...Not that much annoying but yaa its there...otherwise performance is superb..plz post a solution if somebody finds any...i wont go for a replacement since i heard as replacement they wont give u a sealed new piece....
thanks and regards
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
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Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
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Click to collapse
Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Click to expand...
Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.
Hi all,
Today I dropped my S3...on my bedroom carpet and although there are visibly no cracks or scatches on the surface of the screen when I went to unlock it the touch screen wouldn't work and there is a small black area in the top right hand corner. Just now I tried to see if it would work but found that the colour of my screen has turned to a blue hue
All the buttons are still working fine
The phone is still under warranty so would going the samsung service centre be worth a try?
or would I have to get the screen replaced or something, what are my options?
Any estimates on approx costs too are appreciated!
Thanks
Photos if that helps...sorry for bad lighting x-x
i1190.photobucket.com/albums/z455/jellyblobofdoom/SAM_1145_zps69258556.jpg
i1190.photobucket.com/albums/z455/jellyblobofdoom/SAM_1144_zps301595cb.jpg
The screen will need to be replaced, take it to samsung. it won't be covered by warranty though
So, I sent in my s4 for repair to the repair center in Texas and it seems to have been reviewed. I was told before to send it to them from the Verizon store because I noticed a bubble probably the size of a sesame seed (or smaller) at the top left of the screen. The representative at verizon said that it was most likely a defect in the pixels and to send it in to be looked at. So I did that and sent it in about a week ago and they have put on the repair status Screen / Display / LCD / Touch Panel / LED / LCD Discoloration HPZ31 and they have attached a price of $200 to repair it! I most definitely won't pay this price, if this issue won't cause any long term damage in the future, because it is such a small dot that you can barely see and would not be worth the cost.
I was told that this issue should be covered by the warranty, however because it shouldn't have been caused by physical damage. I have not damaged my phone at all (only accidentally dropped the phone once when it fell out of my pocket on my driveway and the screen wasn't damaged at all or the phone itself.) My phone has always been protected by a case and screen protector btw. So, would there be any way to get this issue repaired without being charged? I haven't called Samsung yet, but plan on calling them tomorrow. Any advice or help will be greatly appreciated and thank you for your time and patience!
If it's that small an issue I don't think I would worry about it imho. Of course now that you know it's there it probably bugs you a bit, lol. Is it worth 200 bucks to stop it from bugging you. Does it interfere with the color display at all, like when the phone is being used is it more visible or is that the only time it is visible. ??