Hey guys,
I just got a Galaxy S3 however there a lot of annoying issues. First of all I haven't rooted anything and at the moment everything is stock.
The main really annoying thing is the Wi-Fi on my S III seems messed up. On all my apps which require the internet it lags really slow. For example if I load Instagram or Facebook it'll take ages to load the pictures. The same goes for random web pages. It takes around 1-2 minutes to load a page.
This does not always happen, I would say about 3/4 of the time. This issue is also guaranteed to happen in the games Hanging with Friends and Words with Friends. I doubt this issue is the app's fault as so many other apps have problems with Internet access.
I also use an iPhone 4S as a back up phone and it has no problems at all. I've also had no IP adress conflicts so that should not be a problem. This is extremely irritating as it makes using the phone a total pain.
Another thing is that I have created a folder on my home screen and whenever I open it, an annoying tone goes "Folder Open". I looked in Accessibility and couldn't figure out how to turn it off. Please help.
Also, I noticed that on my Galaxy S III when I listen to my music I hear a slight static buzz every now and then. I don't think this is an issue when the file and headphones as I've had them on my iPhone for a long time and had no issues. Do you guys have any solutions? Needless to say it is quite annoying listening to your favourite tunes and hearing this annoying buzz when you least expect it.
I also discovered something very interesting using Android. I have 250 MB of data to use and before on the iPhone it was extremely hard to cap that. However on this phone I'm already 50% through that. I used the iPhone just as much as the Galaxy so why is this happening? Does Android have another system of using data, like loading full size images?
Cheers, Jason
Bite_Me_21 said:
Hey guys,
I just got a Galaxy S3 however there a lot of annoying issues. First of all I haven't rooted anything and at the moment everything is stock.
The main really annoying thing is the Wi-Fi on my S III seems messed up. On all my apps which require the internet it lags really slow. For example if I load Instagram or Facebook it'll take ages to load the pictures. The same goes for random web pages. It takes around 1-2 minutes to load a page.
This does not always happen, I would say about 3/4 of the time. This issue is also guaranteed to happen in the games Hanging with Friends and Words with Friends. I doubt this issue is the app's fault as so many other apps have problems with Internet access.
I also use an iPhone 4S as a back up phone and it has no problems at all. I've also had no IP adress conflicts so that should not be a problem. This is extremely irritating as it makes using the phone a total pain.
Another thing is that I have created a folder on my home screen and whenever I open it, an annoying tone goes "Folder Open". I looked in Accessibility and couldn't figure out how to turn it off. Please help.
Also, I noticed that on my Galaxy S III when I listen to my music I hear a slight static buzz every now and then. I don't think this is an issue when the file and headphones as I've had them on my iPhone for a long time and had no issues. Do you guys have any solutions? Needless to say it is quite annoying listening to your favourite tunes and hearing this annoying buzz when you least expect it.
I also discovered something very interesting using Android. I have 250 MB of data to use and before on the iPhone it was extremely hard to cap that. However on this phone I'm already 50% through that. I used the iPhone just as much as the Galaxy so why is this happening? Does Android have another system of using data, like loading full size images?
Cheers, Jason
Click to expand...
Click to collapse
Haven't got this phone yet, i'm getting mine today.
But from what you've said, it sounds like it could be a few things including your phone.
First tho, check the stuff you can fix yourself.
Firstly, try not to compare any android phone to an iphone, they're not the same and have different qualities and weaknesses, the iphone in comparison to this beast is a pipsqueak.
About your connectivity, completely remove your APN and put them back in manually.
Perform a battery pull at least once a day.
Is your sim card a new one or old? You could possibly query that too.
250MB is nothing by the way, not sure how you managed it but even on an iphone that's not a lot, i can easily use 500MB just by allowing my phone to sync normal stuff, i'd personally recommend a gig as a minimum, unless you don't mind actively managing your internet habits and you frequently switch off data altogether.
As for your wifi, pull all cables on your router and start afresh, once everything is back together, connect using your phone and perform a speed test using the speedtest.net app, see what your getting, some apps don't use the speed that's available and that's a limitation of the app and not the phone or connection.
Also regarding your apps, either remove them or remove the data associated with them and start over.
As for the headphones, they're sh** so try some others.
Not sure about the voice over, maybe check settings and see what you can find.
If all this doesn't help then try a factory reset and see if your still having a problem.
Like i said i don't have this phone yet so i don't have too much hands on experience but give this little lot a whirl and see how it goes, if nothing helps then maybe return it if your unsatisfied.
Personally I'll be rooting my SGS3 on day one, right after i've tested to see if everything works of course.
dladz said:
Haven't got this phone yet, i'm getting mine today.
But from what you've said, it sounds like it could be a few things including your phone.
First tho, check the stuff you can fix yourself.
Firstly, try not to compare any android phone to an iphone, they're not the same and have different qualities and weaknesses, the iphone in comparison to this beast is a pipsqueak.
About your connectivity, completely remove your APN and put them back in manually.
Perform a battery pull at least once a day.
Is your sim card a new one or old? You could possibly query that too.
250MB is nothing by the way, not sure how you managed it but even on an iphone that's not a lot, i can easily use 500MB just by allowing my phone to sync normal stuff, i'd personally recommend a gig as a minimum, unless you don't mind actively managing your internet habits and you frequently switch off data altogether.
As for your wifi, pull all cables on your router and start afresh, once everything is back together, connect using your phone and perform a speed test using the speedtest.net app, see what your getting, some apps don't use the speed that's available and that's a limitation of the app and not the phone or connection.
Also regarding your apps, either remove them or remove the data associated with them and start over.
As for the headphones, they're sh** so try some others.
Not sure about the voice over, maybe check settings and see what you can find.
If all this doesn't help then try a factory reset and see if your still having a problem.
Like i said i don't have this phone yet so i don't have too much hands on experience but give this little lot a whirl and see how it goes, if nothing helps then maybe return it if your unsatisfied.
Personally I'll be rooting my SGS3 on day one, right after i've tested to see if everything works of course.
Click to expand...
Click to collapse
Hey thanks for taking the time to reply,
This is going to sound stupid but what is an APN? I googled it and it came up with 'Access Point Name'. Is that what you mean?
My SIM card is a Micro-Sim and was in my old iPhone 4S before so it is not brand new.
I understand 250 MB is nothing but I'm being totally honest on my old phone it was really hard to blow it. I asked another guy and he said that Facebook for Android loads the images full size so I'm not 100% sure. It's just a bit of a shock since on iOS it used such little data.
Also, I'm not using the standard headphones. I'm using Audio Technica Solid Bass so I'm sure it's not a problem with that. But please try and help me with this issue. I need music for studying, transport, school etc.
I really want to keep the SIII. The big screen is really nice and the customisation of the home screen is great along with the widgets. Just these issues troubling me.
**EDIT: Also another issue. Sometimes when I go to the Play Store it'll attempt to load and display the page with "Connection timed out." **
Bite_Me_21 said:
Hey thanks for taking the time to reply,
This is going to sound stupid but what is an APN? I googled it and it came up with 'Access Point Name'. Is that what you mean?
YES its your network .
My SIM card is a Micro-Sim and was in my old iPhone 4S before so it is not brand new.
I would check with network for problems .
Factory reset and return phone to seller .
I understand 250 MB is nothing but I'm being totally honest on my old phone it was really hard to blow it.
You have apps syncing data in the background .
jje
Click to expand...
Click to collapse
tinggy Tel
did you solve this issue ?
I'm having the exact same issue, I have two S3 devices .
both are bought from a different countries .. .
Both suffer from an extremely poor and slow internet . ..
it's "IMPOSSIBLE" for me to opan Google Play with no wifi . ..
it will time out if I try that with 3G network .. on both devices ..
tried soft reset + hard reset + rom flash ..
nothing worked .. .
"iPhone is soooooooooo much better than androind ..
this is my (3rd) time now ..
with S1, my phone suffered from instant disconnection from the internet
S2, people always get "this phone is out of service" when calling me
and now the lovely S3, which takes 2-3 minutes just to load google's default page ...
how wonderful !
Related
Hi everyone. Per the advice of others, I decided to make the leap and go with the Galaxy. The results have been......mixed. The main gripe is with what follows, which should seriously make those of you who haven't bought one yet, rethink about your decision. Also, this seems to be a common problem. I posted my gripe on Android forum, so I'm just copy the post:
"Hey guys. So, I just picked up the G2 and its cool for the most part but i have a pretty big problem. I live in japan, so I'm forced to ride the trains a lot. This means going under lots of underground tunnels. This is where the problem lies. Whenever I go under a tunnel and ,ofcourse lose 3g reception, when I come out and 3G reception comes back, my download connection doesn't. In other words, even though I have a 3g signal again, NOTHING WORKS. Email, browsing, anything requiring a connection stops working, just times out. In fact, under the 3G bar at the top of the screen, I can notice that the down arrow (which I assume means downstream) doesnt light up at all. The only way to get data working again is to reset the 3g connection. So, basically, everytime I lose reception and then get it back (which is about every minute or so on the train!) , I'm forced to reset the connection. This is such a pain in the *** I can't even begin to tell you..."
That posts sums it up. If you go here: h-t-t-p://androidforums.c-o-m/samsung-galaxy-s2/361794-3g-doesnt-work-after-regaining-signal.h-t-m-l
you will see other people with the same problem. Considering some of us go through tunnels every minute or so in Tokyo, having to reset the phone everytime after losing reception is a definite dealbreaker. Samsung confirmed that it was just "just part of the phone and maybe they'll have a fix in the future.
Do you guys know of ANY fix for this?
Surely I'm not alone in this issue? I've read others are experiencing the same...
Do you guys understand the problem? Should I film it or something to make it easier to understand?
How did u manage to set ur SGS2 to only using 3G??
mix1987 said:
How did u manage to set ur SGS2 to only using 3G??
Click to expand...
Click to collapse
I'm not sure what you mean...
If you're asking how to set the Galaxy for "3G Only" mode, just go to "Settings", "Wireless and Network", "Mobile Networks", and "Network Mode" and then set it for how you like.
Doesn't help my problem though...
Hi, you are not alone. I have this problem all the time as I commute too. I ride the Bart train system in the San Francisco bay area, which also goes in and out of underground tunnels, and I often have trouble regaining signal coming out of the tunnel. The tell-tale sign is the blinking or lit "up arrow" in the 3G icon in the status bar, but the "down arrow" doesn't light up. The data connection seems to just hang.
However, I do not believe this is a Samsung specific issue; I have had this problem with every single Android handset I've used.
On the Galaxy S2 however, I found out disabling fast dormancy seems to lessen this issue. That isn't to say it doesn't happen ever again...just doesn't seem to occur as often. I am able to make this assessment because I use the di.fm application on my phone during my entire commute, and after awhile I become keen to when/where my stream drops and when it resumes regularly. With fast dormancy off, I notice that my stream has a significantly higher uptime.
I don't know the science behind it, but I suggest giving it a shot. Dial *#*#9900#*#* on your phone and hit the button to disable fast dormancy. This is suppose to negatively impact battery life, but I haven't really noticed a difference to be honest.
Not even god could solve this problem. I'm sure if he did come up with a fix, samsung would give him another equally anoying problem
Yes this is the notorious "packet data hanging" issue with 3g/4g.
My SGS2 suffers from it but not all the time I go underground or in tunnels.
I think some people reported disabling fast dormancy helps, and some reported flashing back the original KE2 modem file helps.
Have a look here
http://forum.xda-developers.com/showthread.php?t=1097612
your best bet is to download anycut and place a shortcut on your homescreen to the "Phone Info" activity. You can easily turn off your cell radio and turn it back on from there, without having to root your phone.
I believe this problem affects every phone, but some users are more prone to notice it than others due to their usage habits. It happens on E/3G/H/+. And in all cases, if you give it enough time, it will fix itself every time. You can visibly see this by keeping an eye on your phone's data symbol whenever you experience this problem. You will see it disappear for a second, then reappear and your data connection will resume.
I believe this is a problem with the phone not realizing that it is out of range of a connection point, and continues to try to negotiate with it. The reason some people do not seem to be affected by this problem is because even though someone is standing in the same spot, they may be connected to different nodes. You can check these out in the Phone Info screen shortcut created with anycut--note the CIDs whenever your data hangs. I have noted several problematic CIDs I encounter regularly on my commute route. CIDs seem to be location based, and while my data doesn't necessarily hang each time I connect with a "problematic" CID, whenever it does hang in a certain geographical area, it is connected to a problematic CID in that area. The point is that even a problematic node will not always cause your data to hang, but when your data hangs, it will always be the same CIDs.
That is what makes this so aggravating. It is almost impossible to reproduce this problem at will. Which means there just isn't a way for us to gauge the effectiveness of any "fix". There is no way to establish a control group because we cannot force our phone to connect to certain nodes; it switches on its own.
Hi...
I have had my new Samsung Galaxy S3 for about 2 weeks, upgrading from the Samsung Europa, and I need to know if this is a known problem or there is something wrong with my phone.
I have had nothing but problems with playing music on my phone since I got it--which is one of my most primary uses for my phone. From the beginning it skipped during songs repeatedly (which I know aren't corrupt as they were and still do work perfectly fine on my Europa, which I never had any problems with), at first, I googled it, and tried turning off wifi when I listened to music and very briefly it improved. But quickly it started skipping again, and has only got worse, now, not only does it skip, it actually stops partway through every song and won't play the whole song. It sometimes plays a song and then stops even though it hasn't gotten to the end of a playlist. Now, I noticed that even playing Bejeweled, which has a very simple and repetitive soundtrack, it stutters on the soundtrack as well. I got so frustrated this morning because I couldn't listen to a full song without it stopping and refusing to re-start that I took my SDcard out and used my old Europa instead--which again, was just fine.
Is this a known problem with the S3? Did I get a lemon? I do not understand why a brand new phone should not be able to do something that my year and a half old and much less powerful Europa could do perfectly. I don't really want to try downloading a variety of other music players because I have been burned by "lemon" electronics products before, and that is basically like putting a bandaid on a wound and pretending it isn't there, when something clearly isn't working right. Any suggestions? Is this normal? Do I return it or is there something else I could try (that is not a band-aid solution).
I could be missing something as it is a new phone... I'm not new to Android or Samsung, but that does not mean I know all the ins and outs of the S3 either. I did see something about powersaving mode, and it is not on that.
Thanks very much for any help or advice you could give me, and please, if you have an S3 and you do not have this problem, let me know as well. Much appreciated!
Hi,
I just wanted to post that I'm also having this issue. It just started about 3 weeks or so ago while I was driving. I thought maybe it was because I was hitting bumps on the road or something but it also happened while listening at home. But it doesn't happen all the time which is why I can't pinpoint what the cause may be.
I downloaded the free trial of WinAmp and it worked ok for a little while but then it started doing it there too-not as frequent as the stock player but it did happen.
Anyway I'm hoping someone else might be able to help.
itsmygalaxy said:
Hi...
I have had my new Samsung Galaxy S3 for about 2 weeks, upgrading from the Samsung Europa, and I need to know if this is a known problem or there is something wrong with my phone.
I have had nothing but problems with playing music on my phone since I got it--which is one of my most primary uses for my phone. From the beginning it skipped during songs repeatedly (which I know aren't corrupt as they were and still do work perfectly fine on my Europa, which I never had any problems with), at first, I googled it, and tried turning off wifi when I listened to music and very briefly it improved. But quickly it started skipping again, and has only got worse, now, not only does it skip, it actually stops partway through every song and won't play the whole song. It sometimes plays a song and then stops even though it hasn't gotten to the end of a playlist. Now, I noticed that even playing Bejeweled, which has a very simple and repetitive soundtrack, it stutters on the soundtrack as well. I got so frustrated this morning because I couldn't listen to a full song without it stopping and refusing to re-start that I took my SDcard out and used my old Europa instead--which again, was just fine.
Is this a known problem with the S3? Did I get a lemon? I do not understand why a brand new phone should not be able to do something that my year and a half old and much less powerful Europa could do perfectly. I don't really want to try downloading a variety of other music players because I have been burned by "lemon" electronics products before, and that is basically like putting a bandaid on a wound and pretending it isn't there, when something clearly isn't working right. Any suggestions? Is this normal? Do I return it or is there something else I could try (that is not a band-aid solution).
I could be missing something as it is a new phone... I'm not new to Android or Samsung, but that does not mean I know all the ins and outs of the S3 either. I did see something about powersaving mode, and it is not on that.
Thanks very much for any help or advice you could give me, and please, if you have an S3 and you do not have this problem, let me know as well. Much appreciated!
Click to expand...
Click to collapse
Try unmounting and re-mounting your SD card.
It may be an audio buffer issue, in which case try power amp, you can tweak the audio buffer size, and it has shown sound quality and features....free trial version on the market too.
skip mucis
Yeah I had that problem with a different android phone my HTC Thunderbolt. It tends to happen when I have the phone close to me. I can be wrong but I think it could be from the energy we throw off. I know it is silly but thats my opinion. I think it may be because of the way it is built. I never had that problem with any iPhone but only to android. The iPhone is is made of glass and most Android made out of plastic. If you fix your problem let me know. I like android phone and would like to know if it could be fixed.
hahaha
Panacea to audio skipping issues
I've had this issue ever since I bought the S3 (E210s).The only solution that I could find is via root. Root your phone, flash Siyah kernal and install CPU Governor app, and then just set the governor to OnDemand. That worked for me! Would probably do it for you too.
Hello. A few days ago while playing music, the sound started to skip randomly and sometimes quite often leading to music stop completely.
Tried a different player, same problem. Sometimes I can play music for hour without skipping, then sometimes it starts to skip after 10 minutes.
This problem seems to be the same as described here - http://forum.xda-developers.com/showthread.php?t=1677132
Phone is not rooted (yet) and is updated to 1.16 firmware.
Anyone has similar problem? Not sure if I should wait for some update or RMA the phone.
I like the phone so far (well, battery life could be better), but this being my second HOX+ (first had bad display) I can't get rid of the feeling HTC is trying really hard to get out of the business.
Edit: The problem happens when music is going through loud speaker. Beats audio off.
ulukai3 said:
Hello. A few days ago while playing music, the sound started to skip randomly and sometimes quite often leading to music stop completely.
Tried a different player, same problem. Sometimes I can play music for hour without skipping, then sometimes it starts to skip after 10 minutes.
This problem seems to be the same as described here - http://forum.xda-developers.com/showthread.php?t=1677132
Phone is not rooted (yet) and is updated to 1.16 firmware.
Anyone has similar problem? Not sure if I should wait for some update or RMA the phone.
I like the phone so far (well, battery life could be better), but this being my second HOX+ (first had bad display) I can't get rid of the feeling HTC is trying really hard to get out of the business.
Click to expand...
Click to collapse
HTC is a good company but i still feel Samsung makes better hardware...there is a reason they are top of the food chain....but i digress....
i haven't experienced the problem u are talking about...have you tried factory reset and seen if the problem still occurs
Didn't try hard reset yet. Finally I have setup the phone to my liking and I was keeping hard-reset as the last resort solution. Though I doubt it will help.
ulukai3 said:
Didn't try hard reset yet. Finally I have setup the phone to my liking and I was keeping hard-reset as the last resort solution. Though I doubt it will help.
Click to expand...
Click to collapse
Which mp3 player do you use? Google music player, any 3rd party market player like winamp, player pro etc? Does the problem occur with all of them?
Did you try another headphones?
trellva25 said:
HTC is a good company but i still feel Samsung makes better hardware...there is a reason they are top of the food chain....but i digress....
i haven't experienced the problem u are talking about...have you tried factory reset and seen if the problem still occurs
Click to expand...
Click to collapse
I had this trouble with my Galaxy S3, but not with the HTC One X+...it was related to the PoweAmp EQ. I uninstalled PowerAmp, and played via the stock player. Problem solved. I'm betting its something with Beats Audio.
Now to find some wood to knock on....
Sorry I didn't mention that this problem occurs with beats audio off and when listening through the loudspeaker (I had to use loudspeaker in the car when my car radio broke and didn't yet have the time to get it fixed).
ulukai3 said:
Hello. A few days ago while playing music, the sound started to skip randomly and sometimes quite often leading to music stop completely.
Tried a different player, same problem. Sometimes I can play music for hour without skipping, then sometimes it starts to skip after 10 minutes.
This problem seems to be the same as described here - http://forum.xda-developers.com/showthread.php?t=1677132
Phone is not rooted (yet) and is updated to 1.16 firmware.
Anyone has similar problem? Not sure if I should wait for some update or RMA the phone.
I like the phone so far (well, battery life could be better), but this being my second HOX+ (first had bad display) I can't get rid of the feeling HTC is trying really hard to get out of the business.
Edit: The problem happens when music is going through loud speaker. Beats audio off.
Click to expand...
Click to collapse
Delete your Google account from mobile and then try playing music. Sometime new mobile syn the setting of google which previous save setting of old mobile.
Thanks for the advice, I hate to be messing with new phone like this, but I guess I will try it.
New finding is that while the music skips, the phone is unable to wake up (turn on the screen), at best, the buttons light up but that's it. After skipping is gone, phone wakes up without a problem.
trellva25 said:
HTC is a good company but i still feel Samsung makes better hardware...there is a reason they are top of the food chain....but i digress....
i haven't experienced the problem u are talking about...have you tried factory reset and seen if the problem still occurs
Click to expand...
Click to collapse
I hate to point out that one's beliefs might not be true. Samsung is like Apple. A customer wants an MP3 player they ask for an iPod...
They want a smart phone they ask for a Samsung or Galaxy phone. It is all about exposure through marketing.
On average Samsung has just as many hardware problems as any other manufacture. I work in a cell shop so I see what comes back every day.
ulukai3 said:
Thanks for the advice, I hate to be messing with new phone like this, but I guess I will try it.
New finding is that while the music skips, the phone is unable to wake up (turn on the screen), at best, the buttons light up but that's it. After skipping is gone, phone wakes up without a problem.
Click to expand...
Click to collapse
From what you described, having the wake up issue once the sound skips, another program is causing the issue.
I am 90% sure that it is not a hardware issue. If I were you, I would have started with your last resort first (sorry ).
If the issue is still there then you might have bad memory or internal SD. If not then start installing your programs one at a time to weed out the faulty app.
Dangerously said:
From what you described, having the wake up issue once the sound skips, another program is causing the issue.
I am 90% sure that it is not a hardware issue. If I were you, I would have started with your last resort first (sorry ).
If the issue is still there then you might have bad memory or internal SD. If not then start installing your programs one at a time to weed out the faulty app.
Click to expand...
Click to collapse
Thanks
Even though I'm mostly using the same programs as on my good old HD2, I really hope it will be only a sw issue. I have now made a factory reset, didn't transfer any settings, didn't even install much programs, just the bare minimum.
First 1h of drive with music over loudspeaker was without skipping. So far good, but I think I didn't have the problem right from the start (which could suggest the cause is some program I have installed later).
So far good. Even battery life has maybe tripled, so I guess and hope it was just a really bad app. Now I'm even afraid to install anything
ulukai3 said:
So far good. Even battery life has maybe tripled, so I guess and hope it was just a really bad app. Now I'm even afraid to install anything
Click to expand...
Click to collapse
Any thoughts on the faulty app?
adamkaye said:
Any thoughts on the faulty app?
Click to expand...
Click to collapse
Don't want to accuse anyone as I don't have proof yet, but I can name apps that I haven't had before on my HD2 and which probably have some kind of process that always runs.
Those apps are:
- Juice Defender (but had it disabled in the past few days as a test if it doesn't try to protect the battery too much resulting in music skipping)
- Lux Free - this feels to me like the most likely candidate
Then I haven't these, but I don't think they have always running process:
- GPS Test
- Skifta
Looking back, it's a pity I first didn't try to have a look at which apps I didn't have before and tried to uninstall them first.
ulukai3 said:
Don't want to accuse anyone as I don't have proof yet, but I can name apps that I haven't had before on my HD2 and which probably have some kind of process that always runs.
Those apps are:
- Juice Defender (but had it disabled in the past few days as a test if it doesn't try to protect the battery too much resulting in music skipping)
- Lux Free - this feels to me like the most likely candidate
Click to expand...
Click to collapse
I use both, they don't eat much battery...
Yezariael said:
I use both, they don't eat much battery...
Click to expand...
Click to collapse
Then maybe the cause was that I tried to uninstall and disable as many htc bloatware as possible and maybe some other process was relying on those uninstalled/disabled and was causing this problem.
EDIT: Read the other comments in this thread to see what I've tried and what hasn't worked. Thank you!
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
jtc276 said:
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
Click to expand...
Click to collapse
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
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fffft said:
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
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Thank you for all of this! I'm having an unfortunate week because I'm actually away from home and have very limited internet access, so factory resetting my phone isn't currently an option. However, I did turn VoLTE off and I'll be wiping my cache because I read somewhere that might work. I'll also be watching my apps, but I'm not sure that's the problem. I generally have the same apps on all of the phones I use and this is the only phone people have said I sound bad on. And I don't think Viper is the culprit either because I've disabled it and nothing has changed. So hopefully turning off VoLTE works or simply wiping the cache does the trick. If not, I'll definitely do everything that you recommended because I want to avoid RMAing this device at all costs.
It seems that a factory reset solved the problem. I still have no idea what the problem was, though, but I'm happy it seems to be gone.
So the problem has returned. I factory reset once again and it hasn't done the trick. Everyone is describing it as an echo and telling me they can hear themselves echoing when they speak, although it sounds fine on my end. I don't know what else to do. I have:
Factory reset
Taken the sim out and put it back in
Changed APNs
I don't know what else I can do. Really hoping I don't have to RMA this device. Does anyone know how Samsung is with RMAs?
Bump
Still having this problem. I hope there's someone out there who knows how to fix it.
you ain't alone mine was fine for a while then after the new update it came back i call t-mobile.they put in a open repair tickets as others around my town also complain.my signal is always -114 to -119.they have heard it it when i call them.i get the echo or it brakes up or call turns into noise and then calls drop and they have to call me back on house phone they claim it is a tower/signal issue.??
jtc276 said:
Still having this problem. I hope there's someone out there who knows how to fix it.
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i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
been you had exchange the phone and new one working fine what software is it on NF6 or the new NG3 that would tell us a lot???before i downgrade back to the nf6
420soljah808 said:
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
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I had this same issue as well. I could hear people jsut fine, but when they tried to talk to me, be it over tmo network or through wifi calling, they heard bad echoes and noise. I even did as you did; factory reset and it sorta worked. When it happened again, I cleared caches (the official fix from tmo 611) and that worked for a couple hours. Eventually, they told me to take it back to the store and get a replacement.
I believe it's a hardware issue related to the mic; here's why:
When I'm in my car and on bluetooth people on other end hear me just fine and crystal clear. When I used a bluetooth headset, same thing. As soon as I disconnect from BT and go to just the normal mic, echo pops in.
One thing you can do is call 611 and use the voice prompts. It was so bad on my end that the voice prompts picked up itself (well the echoes from the voice prompts). If you do and the voice prompt system routs you even when you don't say anything (it routes your call because of the echoes) then you definitely have a bad handset.
I was rooted, custom recovery, knox tripped and mailed my phone in. Nothing happened. But they did charge me $20 for a return/replacement fee. The new phone I got works no problem.
So I've been using my phone a few weeks now. The first handset I exchanged as it had a stuck pixel near the centre of the screen. The replacement was ok, the screen isn't perfect, but it's definitely acceptable.
I feel really split on the phone. On the one hand, I really like the hardware. The phone is well constructed, feels solid, no glass back. A headphone jack is a big plus. The camera is fine for the price and more. Also, I do like many aspects of EMUI as it utilizes similar customizations to LG.
However, the phone is starting to annoy me on a regular basis. Most notably issues with notifications, widgets and Bluetooth. All things that appear to dog Huawei/Honor phones to one degree or another. Thing is I rely on those three day in, day out.
I'm not fussed about gaming ability or adding filters to photos. I just want the (Android) basics done right. Not too much to ask is it.
The question is how long do I wait to see if they sort any of these issues. Sure, I could email or Facebook message them, but I'm certain the reply will involve clearing the cache, resetting the phone etc. If I send it in for 'repair' I doubt it would come back any different.
As firmware updates appear to be a lower priority than many OEMs I'm not hopeful. As the phone has been out a few months now in a number of territories I would have expected some dedicated ROM development by now. Perhaps that was a little optimistic.
Rooting looks like a necessity in the short term. Just to see if I can fix the notifications and widgets.
Longer term, well due to my lack of faith I'm going to keep an eye on the market. Last year I tried both the G6 and the 5T. The former was returned because the screen was uneven, with a dark patch in the middle. Also, I just didn't like it enough. The 5T, while perfect in many ways, gave me headaches. Whether that was a PWM or OLED thing I couldn't say. I don't suffer using PWM laptop screens, so it I guess it was the vibrancy or something else. Anyway, OLED screens are off my list. Shame as I really like using my Samsung Tab A which is a standard LED and would buy a Samsung phone if they hadn't had all switched screen tech now.
I kinda hope I can find solutions to the phone's issues. Simply because I don't think I'll find a better 'bang for my buck'. Just a question on how long I'm prepared to give it.
So, what exactly are your issues with notifications, widgets, and bluetooth?
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
freeza said:
So, what exactly are your issues with notifications, widgets, and bluetooth?
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I leapt on this thread previously, so I've outlined the issues previously. However, I'll provide more detail here.
Notifications - Initially a proportion of notifications were not coming through. This appeared to be sorted by taking the apps in question out of automatic control. However, clearly some notifications get delayed, This is most noticeable when the phone has entered the 'doze' zone as I like to call it. If the phone is left idle for a long period, then little or no app notifications will appear. So you'll find first thing in the morning a bunch of stuff coming through when you start using the phone.
Then theres's the sounds, I've found unless the app has a specific option to select the notification sound, you'll just get the phone's default one i.e. Whatever you've chosen. This is a problem with things such as Sky or BBC Breaking News alerts. Both apps have dedicated sound alerts, neither provide the ability to choose. So this means it's impossible to audibly tell what an alert is, unless you can specify the alert sound in-app. A nuisance when you are busy or out and about.
I have tried to resolve this by installing the app NotifiCon. The app provides notification sound customisation on an app by app basis. While it initially appeared to work, there was a problem. While it was fine when the phone was unlocked and being used, the selected alert would be heard. When locked, only the phone's default sound would play. That is until you unlock the phone, then you'd get the one you specified in the app! Not quite what you'd want. I do need to get back to the dev to report my findings. He might be able to resolve it. However, I should have to be seeking third-party solutions to a very basic function.
Widgets - EMUI based phones appear to have a real issue with scrollable widgets. In my checking on the net, I've read countless reports on XDA, other forums and Facebook. Again, I've found my news apps to be the worst affected. Widgets either don't function or get stuck. The only workaround is to use Nova launcher and flip the phone into landscape which supposedly indirectly forces them to update. Even that is somewhat hit or miss. I feel sorry for those that rely on a calendar and other widgets that provide time-sensitive functions. Once again, this is basic functionality.
Bluetooth - I stream a good couple of hours a day. I use Android music server software Muzecast and listen to a number of podcasts. So I want Bluetooth to be a smooth as possible. Alas, I've found, like the OP in the thread I mentioned above, there's something not right with View 10. Speakers will randomly lose the ability to play/pause and, if the speaker supports it, skip tracks etc. Note - volume control isn't affected. From my experience, I cannot pinpoint what causes this. Again, this might not be too much of a bind if your speaker is next to you on the desk. However, I can see this would be a huge problem with headphones or in-car.
The second problem, I've noticed a CD skip like sound affecting playback. It's not frequent but you will spot it. Also, the sound can get garbled for a second, this is quite jarring when it happens.
Finally, the connection is hit and miss. My main go-to portable speaker has trouble hooking up with the phone. Often it will mean toggling Bluetooth off and on in the settings. This contrasts with my soundbar which works first time, every time. However, this creates another issue. If I'm playing music on my portable speaker and the phone is in range of the soundbar, it automatically switches to the later! Umm. . . That's surely not right, since there's no setting to prioritize which device playback should be through. It was so frustrating that I unpaired the soundbar and if I want to listen with it I use an old tablet instead.
So there you go. I'm certain these are in the main cross-device issues which are down to EMUI. The specific Bluetooth problems may be a quirk of the View 10, but for the rest, you can find plenty of evidence across the web. Huawei appears to be paying lip service or just ignoring them while quickly bringing the next handset to market. Disappointing.
Edit:
ben cherian said:
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
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No, I'm not, as you'll see from above.
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
tomtapatalk84 said:
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
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Click to collapse
Was the first thing I did. Solved a lack of notifications but has zero effect on the delayed.
While I was checking on the status of the exchanged phone with my retailer (John Lewis in the UK), they let me know I actually had a 35 day return window if I wasn't happy. Something I wasn't aware of.
So after having a long conversation with one of their tech guys (who actually knew his stuff!), I did some further research.. Now I'm even more certain that these are EMUI problems across the board.
Indeed, if I'd spent top dollar on a flagship Huawei unit I'd be extremely annoyed. but TBH I'm just disappointed. Decent hardware and tons of potential hobbled by over zealous battery/power management and some suspect wireless chips.
Having read today about Huawei removing bootloader unlocking for new devices, just confirms I've made the right decision in returning the View 10. Seems like they won't fix problems and in the future they won't let you fix them yourselves. That's a very poor move.
Best of luck to those sticking with their brands.