I have an HTC Amaze that every time I turn on the phone it asks for an network unlock code. I bought the code, and the phone accepts the code, but after it restarts it asks for the the unlock code again. I reflashed the phone to ICS found here http://forum.xda-developers.com/showthread.php?t=1335368 but that did not solve the problem.
Did you try another SIM card? It may be your SIM card that needs to be replaced.
Back up your data and do a factory reset. Did you biy the phone from T-Mobile or used? I would do a factory restore and see what happens.
Sent from my DROIDX using Tapatalk 2
I have done a factory reset, restored to ICS, and tried 2 different tmobile sims and a spare att sim i had lying around and it all had the same problem. I would send it in for warranty, but i bought it on ebay.
Try and call T-Mobile. Don't say you got it from eBay. Say it was a birthday gift and it started happening a few days ago. They may allow you to exchange it.
Related
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
ericc191 said:
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
Click to expand...
Click to collapse
Do you still have AT&T for your phone company? AT&T will give you the sim unlock code for the phone after you've owned it for 2 months (provided it's one of their phones and you still have their service). You just have to call them and tell them you are going over seas and need to use a foriegn sim while traveling. I did this with no problem - the only thing is it takes about a week for them to get you the code (they said they'd email it to me - I actually had to call back after a week and ask for it but they gave it to me.)
well, i purchased the phone on ebay..
Not sure what to say - I'd still probably try calling AT&T (assuming it's an AT&T branded phone and you are a customer of theirs still) it's worth a shot. Beyond that I don't know what to say since I haven't used the sim-unlock tool you spoke of.
well, I appreciate your help. I'll give them a call tomorrow. If they BS with me or whatever, then I think I'll just spring for an ebay sim unlock that's only about 15 bucks.
Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?
Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.
Please help me, I want to use this awesome phone!
did you get this resolved? i am having the same issue
Nope. Still not fixed. I am not sure what to do at this point.
i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?
Have you checked that the IMEI code printed under the battery matches the one displayed on screen?
I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.
I might be wrong though.
Sent from my Atrix using Tapatalk
How many numbers do you have in your unlock code which you are entering into the phone?
Op,
You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?
I think it should work for you.
there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone
Same issue - No solution
I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.
AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.
They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.
Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"
Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.
The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.
Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.
So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.
So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?
BUMP.. Anyone find a solution to this yet??
i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on
I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?
I tried it alll tooooooooooo !!!
My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!
Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.
ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.
If I root is there any apps designed for root to unlock?
If not will a custom Rom bypass the need to unlock or be unlocked already?
If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?
THANKS!
i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks
alberto
well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.
UPDATE: Tried CM7, Didnt fix. :/
I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.
Please anyone help us..
Thank you very much
FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"
I was just testing a different SIM card, and as I put the original Verizon SIM card back in, for some odd reason it got locked automatically.
The Verizon store is only 5 minutes away by walking from my location, so I went there and asked for the PUK code.
But as the clerk tried retrieving the PUK, she said it is yet to be available for confirmation and that it will take approximately one to two weeks...and I have to leave the device with them since they don't know why the SIM card has no PUK provided.
I just told them to email me once the PUK is ready and brought my phone back. I had accidentally locked my phone with a South Korean carrier before but as for that incident, a simple reset to the whole system got the job done. But this is the first time I have ever had a SIM card from Verizon, so I don't know if there are other ways to unlock the SIM card lock or reset it
Does anyone have a solution? Thanks
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
Same thing was happening to me...brought it to Verizon and they gave me the "bad batch of Sims from old supplier line"...they replaced the sim and I haven't had the issue since.
Sent from my HTC6435LVW using xda app-developers app
When I bought mine the sim card in the phone would not activate. So they had to give me a new one right away.
I'm starting to get the no sim errors. We will see how it goes from here
Sent from my HTC6435LVW using xda premium
I work for Verizon and have heard of a few customers with the no sim error. For the most part just pulling it out, cleaning it, and putting it back in fixed it. As far as the OP the experience you described is extremely weird. Please tell me you didn't give them your phone and you are without. That would be really sucky and pointless IMO. Generally the PUK can be retrieved through customer care. In my experience it is much easier and way faster to just swap out the sim for a new one so that is what I do for customers. Any corporate Verizon should replace a sim for you for free upon request. If they are ever weird about it just walk outside, pull out your sim, throw it on the ground and go back in saying you lost your sim card. lol
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
another581 said:
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
Click to expand...
Click to collapse
Lucky lucky you! I'm on my 2nd DNA and 5th SIM Card! And they have a new phone on it's way to my house to try again! The brand new SIM I activated yesterday lasted 3 hours before it dropped out with ,"No SIM Card"; error. I love this phone but it does me no good if I'm not receiving calls and texts........
UPDATE 1/5/13: The 3rd phone that Verizon has sent me seems promising! 13 days without the slightest hitch in my giddy-up! So far so good which makes me happy because I really like this phone. Strange how many issues I had with the other two phones though........... we'll see.
bwhite757 said:
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
Koi baat hahin
I bought a Sprint M9 from a guy on eBay and had it shipped to me outside of the US.
The seller had it advertised as an unlocked phone that he got straight from HTC.
I got the phone.. booted up and saw that dreaded Hands Free Activation screen.. alerting me immediately that it was a Sprint phone.
It has no Sprint branding or software or apps on it though..
I asked the guy about it and he said he had a Sprint phone that was defective and Sprint told him to send it to HTC to be replaced and HTC sent him back that phone and he assumed it was unlocked.
Anyway.. after a few emails back and forth, he was able to contact Sprint and get the unlock codes.
First was the MSL code to reset the phone.. which worked fine.. and now it recognizes that there is a foreign sim card, but still says that the SIMLock is enabled.
There are a couple others codes he gave me, the PUK1 code, OTKSL code and SID code.
I tried going into the System updates and UICC unlock, but it attempts to get an update from the network.. which i am not connected to.. and it all fails from there.
Does anyone know of a way to get around that problem? is there anyway to unlock it if I am already outside of the US and not connected to the Sprint network in anyway?
A few months back, I was stuck on the SIM unlock screen: "Enter PIN to unlock. 30/30 attempts remaining". I bought an unlock code for the phone from a reputable eBay seller, yet that code didn't work. I believe I also got an unlock code from AT&T (if this indeed happened, the code must've been identical?), and that didn't work either.
I finally solved this issue yesterday by doing a factory data reset with the startup key combo, with the foreign SIM out at some point and in at some point (I don't remember, but I believe some combinations didn't work, and only 1 way worked). I got into Android, set it all up, and *was* able to make calls with it using the foreign SIM! So the phone is definitely SIM-unlocked!
After installing an app that requires restarting, I restarted the phone, and now I'm back in the SIM-unlock screen!!!
Does anyone know why I'm getting to this screen? And how I can prevent my SIM-unlocked phone to stop asking me for the SIM-unlock code?
Thanks so much in advance!
This is an H820
whynotletmeusemyemailaddr said:
A few months back, I was stuck on the SIM unlock screen: "Enter PIN to unlock. 30/30 attempts remaining". I bought an unlock code for the phone from a reputable eBay seller, yet that code didn't work. I believe I also got an unlock code from AT&T (if this indeed happened, the code must've been identical?), and that didn't work either.
I finally solved this issue yesterday by doing a factory data reset with the startup key combo, with the foreign SIM out at some point and in at some point (I don't remember, but I believe some combinations didn't work, and only 1 way worked). I got into Android, set it all up, and *was* able to make calls with it using the foreign SIM! So the phone is definitely SIM-unlocked!
After installing an app that requires restarting, I restarted the phone, and now I'm back in the SIM-unlock screen!!!
Does anyone know why I'm getting to this screen? And how I can prevent my SIM-unlocked phone to stop asking me for the SIM-unlock code?
Thanks so much in advance!
This is an H820
Click to expand...
Click to collapse
My sincere apologies - that's not the SIM-unlock screen!!! That's the screen for entering the PIN that I had set up earlier. I should've caught that, although I do think the screen could be clearer.