Neo V: Electrostatic noise during calls - Sony Ericsson Xperia Neo, Pro

Hi.
I've got a problem with a very silent, electrostatic noise during calls.
It's similar to this video: youtube.com/watch?v=VjujPjaYAHM (only the noise is more regular).
It appears only when holding the phone next to ear (not on headphones/loudspekaer).
I've exchanged my first Neo V because of this. Unfortunately, I hear it on the second device.
I've tried different softwares, mainly 2.3.4, 4.0.3 and 4.0.4
(flashed with Wotan and Flashtool)
Device is rooted with
DooMLoRD_v1_Xperia-2011-ICS-ROOT (4.0.3)
DooMLoRD_v4_ROOT-zergRush(2.3.4)
The noise appears every time.
In short words:
Please, help. It's makin' me crazy :/
Is it software or hardware problem?

mmddlog said:
Hi.
I've got a problem with a very silent, electrostatic noise during calls.
It's similar to this video: youtube.com/watch?v=VjujPjaYAHM (only the noise is more regular).
It appears only when holding the phone next to ear (not on headphones/loudspekaer).
I've exchanged my first Neo V because of this. Unfortunately, I hear it on the second device.
I've tried different softwares, mainly 2.3.4, 4.0.3 and 4.0.4
(flashed with Wotan and Flashtool)
Device is rooted with
DooMLoRD_v1_Xperia-2011-ICS-ROOT (4.0.3)
DooMLoRD_v4_ROOT-zergRush(2.3.4)
The noise appears every time.
In short words:
Please, help. It's makin' me crazy :/
Is it software or hardware problem?
Click to expand...
Click to collapse
I think its normal....it means your phone searching network and it working.
Try put you phone nearb some old FM resiiver and you hear wierd sound. Simply your phone comnunicate with your ISP towers.
Sent from my MT15i using Tapatalk 2

Thank you for the reply.
I think I'm talking about a different sound.
What I hear is constant, regular, silent, high frequency "clicking", which doesn't change during a call. It is always in background & I hear it in phone speaker

Any ideas?

Related

Speaker noise??

I've noticed that whenever O1 plays a sound, or when i'm calling someone theres a little very little but audible noise on the speaker, like hiss... Is this normal??
I have a stock Froyo rom, unrooted, everything stock.....
thnx in advance..
there is already a topic on this.
I also have LG Optimus One P500 phone and it also makes the anoying background hiss noise all the time. I searched 2 days for a solution but I don't think there is any. Even with headphones the buzzing noise is still there so is not the speaker.
I hope this is only a software problem not hardware and can be easily fixed, ASAP!
If you find a fix please don't forget to share with us.
I think that's just stereo crosstalk.
Sent from the Chamber of Secrets
It's a known bug on earlier system versions...
Just update the firmware to latest version.
Bye
Same problem with speaker noise, but it is big noise, not little.
It is audible when calling someone, playing music, games, even dtmf of phone number keys.
There is last (I think) official firmware 2.2.1 on my P500.
Is there any way to fix this problem without updating FW to unofficial 2.3.*?
I've tried to find solution with google,but no results.
Looks like it is problem with amplifier. Is there any way to control it?
(Sorry for bad English)
Hey guys,
I'm having the same problem with my LG Phoenix (No idea where else to post this, and since the Phoenix is a variant of the Optimus One..). I've looked all over the internet for a solution and found nothing, it's driving me nuts.
Supposedly the v10c update fixes it but I already am on v10c.
I'm seriously hoping someone out there has found a fix for this issue, as it stands the hissing noise is almost as loud as the music I'm playing
It's a LG Phoenix P505R from Rogers Canada.
I think it will go away with the sound fix applied by Lekhwani.
I appreciate the help, but is there any way to fix this without custom ROMs? As far as I know the P505R doesn't have any custom ROMS for it.

Person on the other end of the line can't hear me!

Hey,
I have been having an intermittent but frequent issue where the person at the other end of the line cannot hear me on a call. They describe my voice as being "robotic" or "distant", and at times cannot hear me at all. Ending and restarting the call does NOT help the problem, and rebooting the phone seems to alleviate the issue. Signal on both ends was good every time this problem occurs. Phone is brand new, has not had any other issues. Phone has not been dropped or submerged in water or whatever.
I did some research on the problem and it seems it was an issue with the overseas version of the phone a few months ago (http://samsunggalaxysforums.com/showthread.php/5212-Speaker-and-mic-problem-when-calling-someone.)
It seems that a firmware update helped most of the people with this issue in the overseas market, but I'm not sure what to do about my particular phone. Any help would be greatly appreciated!
Do you have a case that is blocking the noise suppression mic by the headphone Jack? Also, is noise suppression turned on? Settings > call > additional settings > noise suppression. Are you running stock, or custom ROM, kernel, etc.?
Sent from my Galaxy S II (i777)
No case, noise suppression is turned off. I am running the stock ATT ROM and kernel.
Any ideas?
I have had issues with my GS2 as well. I thought it was my phone as I had the issue happen on stock, rooted stock, S8, and Cog x2. I took the phone back and exchanged for a brand new GS2. Now I also have the issue on Unnamed with 1020 and 1103 Entropy's kernels with completely different hardware. It happens quite frequently. If anyone has any ideas it would be most appreciated. At this point the only thing I haven't tried is trying without any apps to see if it might be caused by a particular app.
Sent from my SAMSUNG-SGH-I777 using XDA App

Enable noise cancellation when talking with earphones on

I am running aokp (latest by task) on my sgs2-i777.
Problem - Whenever I talk to someone with earphones on...they complain me about getting lot of noise but I can hear them fine...and if I talk without earphones they can hear me fine as well. They describe noise as - when you have phone close to tv or car radio and someone calls...tv/radio speakers emits kind of tutututuuututu...sound.
What I tried - I tried installing Phone.apk from GNex rom...but it didn't helped...if someone know a solution to this...please help...flashing a stock rom will be last thing I want to do.
jove39 said:
I am running aokp (latest by task) on my sgs2-i777.
Problem - Whenever I talk to someone with earphones on...they complain me about getting lot of noise but I can hear them fine...and if I talk without earphones they can hear me fine as well. They describe noise as - when you have phone close to tv or car radio and someone calls...tv/radio speakers emits kind of tutututuuututu...sound.
What I tried - I tried installing Phone.apk from GNex rom...but it didn't helped...if someone know a solution to this...please help...flashing a stock rom will be last thing I want to do.
Click to expand...
Click to collapse
Noise cancellation only applies when using the device's own mics - if using a separate mic it does nothing.
Get a properly shielded headset... Or move to a location that has 3G service instead of 2G.
Thanks for reply...I'll try samsung's earphones that came with phone...just wondering never had this problem with 2.3.7 build.

Bad call quality

Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that

[Q] Noise/hissing in speaker during calls (quiet)

Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
SnipER.UA said:
Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
Click to expand...
Click to collapse
Hmmm i do not know what it is. But just FYI I have come across a few threads about this issue for the Alpha on a Swedish Android forum (Swedroid) . A couple of people there are having this issue. So far I have not seen any solution.
Interesting! Just got mine and I have the same problem. So it's just us or everyone has that problem? When I use the earphones it gets a whole better! Is it common or I should return mine asap?
Common unfortunately. I've got used to it ) Not all people hear it at all.
SnipER.UA said:
Common unfortunately. I've got used to it ) Not all people hear it at all.
Click to expand...
Click to collapse
That's a pity coz I was almost sure that I got the perfect phone except from that apparently! that sound of a frying pan drives me nuts! Anyway since everyone has the same issue and I don't have a faulty one I can get used to it! Thanks a lot for replying!

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