Auto WB issue! Video Link showing dynamic changing in light sources: http://www.youtube.com/watch?v=0F0x1wkt5EU
This ones to all you SGS2 owners...
Today whilst takin' pics of my son, i noticed whilst pointing the camera down at my cream coloured carpet a pink hue was clearly visible in the centre of the shot. I took a snap and the hue was on definitely there... this was during the day time with only ambient light from my large bay windows...
slowly panning up across the room towards the window it seems to fade away, but directly at the light surface its unmissable...
I double checked the shot on my partners DHD, her shot was completely pink, very poor camera!!
Anyone elses S2 suffering from this? a quick google search shows this has also been an issue on other handsets such as the Nexus One and Samsung Focus...
Cheers,
Dickie
This is very important.
Can you make some photos and upload it?
if someone more have the classic tint pink of cheap cameras like other HTCs I am going to cancel my order inmediately.
Here are some untouched Macro shots taken in my backyard in fading light with the Galaxy S II, was a bit windy so the flowers kept moving:
Click for full sized image
I don't know of any sansung Focus.
Can anyone shoot to white walls or cloudy sky?
It is the faster way to see if the camera have the pink tint.
Intratech said:
I don't know of any sansung Focus.
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lol alright smart arse, edited
The shot! 8mp default settings
http://postimage.org/image/7zd9ak9w/
Dickie
just to add, this has been the only time ive noticed this issue, shots taken across the room show no visible signs of this, just the straight shot...
tbh, with the quality of all the other shots ive taken, its not a deal breaker for me, this phone still blows away any other ive used, and i don't find blank white walls/carpets interesting enough to take photos of...
Dickie
That sure looks like something I read about some HTC phone a while back. I'll need to check my phone to see. I wonder if it's software or hardware related.
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
dickie2007 said:
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
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That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
kersh said:
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
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then why when i switch to the correct WB setting for the lighting i'm in does the issue disappear?? the issue only arrises in Auto mode under certain lighting conditions. just took a white sheet outside on Auto - No issue!
Dickie
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
i get exactly what you are saying, but i'm only going by what i'm working out on my device...
at the end of the day, like i said before, its not a deal breaker for me, and ive not had a single issue with it in other lighting conditions...
Also, ive just walked around my room allowing the camera to adjust dynamically, and it does disappear!! i have a standing lamp on, a small window on the opposite wall, and the large bay window at the front of the room, the pink hue is not permanent and is just the Auto WB not being perfect.
Its even visible on video, so i'll upload a vid of the pink disappearing as i walk around the room and the light changes dynamically! Auto WB issue for sure!!
Dickie
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
I'm just uploading a video to Youtube 720p - WB AUTO
You can clearly see the pink hue fading in and out as the phone auto adjusts to the varying lighting in my home, namely Incandescent light fittings, Fluorecent light fittings and daylight outside.
If i set the camera to a setting for one of those lighting conditions specifically, there is no issue in said condition.
I will update this post when its uploaded with the link - THIS IS NOT A PERMANENT HUE CAUSED BY HARDWARE - ITS SOFTWARE STRUGGLING WITH THE LIGHTING CONDITION!! - phew!!
Dickie
EDIT: the hue becomes very apparent after pointing the camera and any of the light sources directly then quickly moving to a white surface, it then gradually adjusts away...
LINK: http://www.youtube.com/watch?v=0F0x1wkt5EU
kersh said:
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
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I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
ScepticMatt said:
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
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not sure its the same buddy, it appears in the centre of the image and fades out, i'm 100% certain that this issue is WB/lighting condition related, 10mins and the link will be up if your interested...
Dickie
Intratech said:
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
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I can't agree more there, you should have seen the same shot on the Desire HD, the carpet was entirely pink!! not just a spot in the middle..
Dickie
BTW I just checked my phone and observed the same situation as described by Dickie. After checking for myself I'm certain it's software related. They may need to tweak their auto white balance algorithm.
Please see link above or in OP
Dickie
Hey guys. So I try this with every Super AMOLED(+) device I see. I used to own a ONE X so I wanted to see the difference in the "Deepness" of the Black colours.
So in the One X or S2 when u (turn off the flash) and completely cover the lens of the camera (with a big chunk of tissue or something) and take a picture i get the "PERFECT BLACK" coloured picture!
But in the SGS3 when i do the exact same thing. The picture captured has the yellow-brownish tinge on the sides [not completely black in any means] . And no light is creeping in. I have given the S2 and the S3 both the same situations.
TELL ME IF U HAVE THIS KINDA GLITCH IN UR PHONE?
THANKS!
I tried it on mine. The picture turns out all black, pitch black.
Hello everyone, I may be missing something but i was playing around with the camera on this great phone and realized that the normal press and hold of the shutter button to have the camera focus in a dark room does not work. If you press and hold the camera takes shots in burst mode. If you press it once the flash lights up dimly but does not focus properly and then flashes full blast but takes a blurry photo. This is very annoying because im used to my samsung s3 and note 2 that would focus by holding the shutter button in a dark room and then release to take a clear focused picture.
Am I missing something? for a camera that is good in low light and have 5 levels of flash intensity it seems to make no sense to not be able to focus in a dark room. whats the point of having a camera with a flash that cant take a picture in the dark or semi dark room right?
let me know if you are having this issue, if you think i'm doing something wrong or maybe if ill just have to deal with it until HTC comes out with an update. if it happens to you we can all call 8664498358 and press 0 and let HTC know this is very annoying I have gotten through to a live person instantly by calling this number to ask why in the world the power saver feature is persistent in the notification drop down....there reason....dummy instructions and to many service returns for "bad batteries"
UPDATE: I have spoke with HTC on a separate issue and mentioned this to the guy i spoke with and he has not had any other feedback on this issue, how ever he advised me to have anyone who is having this issue please contact them, he was not able to duplicate it yet because he in not in a dark room but he said he will try it when he can (Thanks Fred). the more people who report the issue and provide feedback the better chances they can get it resolved, I am having this issue on my wifes phone and my phone. you may need to focus on a far object and then try to focus on a near object in a dark room, like a room with less then low light. In my case it was in a room only lit by an old crt tv (bedroom) how ever he advised me the more feedback the better, they are very interesting in hearing from us and he is very aware of the xda forums as well as other android forums out there.
so no one cares. nice
So much for the community. No one seems to care even though plenty of you guys have looked and all own this phone. Pretty disgraceful.
EDIT: Sorry if I sound rude or condescending, Just surprised no one has commented yet or has said they are having this issue, personally I use my phone for taking photos in less then low light situations often and if this issue cant get resolved its going to really suck. HTC can fix it but needs the feedback to know that its widespread and not just a fluke, although they do know that its happening on my wifes phone and my phone.
I've tried it, and it doesn't auto-focus either. Manually focusing before taking the picture works though.
Zolor23 said:
I've tried it, and it doesn't auto-focus either. Manually focusing before taking the picture works though.
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Thank you very much for the reply, I have tried to manual focus and it doesnt work for me in very dark situations. sometimes it does and sometimes it doesn't though. I have noticed if I focus on something distant in a low light area and then back on something near in a very dark area it will not focus. Every other camera I have used on a phone has lit up the flash long enough and bright enough to focus and turn the focus indicator green how ever this camera seems to focus on speed and seems to not care about weather the picture is focused, it doesn't turn red or beep or anything it just takes a blurry photo. it takes more blurry photos then clear it seems to me in low light or less then low light conditions.
If you could please contact HTC and let them know I would be very happy and hopefully they get this issue fixed, I have called HTC a few times for other issues. yesterday my lock screen kept saying today was cinco de mayo and for the life of me I couldnt figure out how to turn that off and I also am not happy about the Gallery app showing every single friend photo including horribly low resolution ones not to mention the persistant power saver notification in the drop down thats so stupid! but when I talked to them they mentioned the camera issue and wanted me to explain to them cause they saw the notes based on my phone number and previous calls, they would like all the feedback they can get.
This isn't just a T-Mobile HTC One issue, my international is doing this too.
I'd be interested to know from someone that doesn't have this problem, in a dark room, if you tap on the screen to focus, does the light come on?
All other phones I've had would light the area to focus, as you've said above this just tries to focus in the dark. How can that be right?
I've tried different ROM's and firmware, always tries to focus in the dark. Why on earth would it do this!?!?!
Yeah I noticed that problem too when trying to take a picture of a person in a life like Iron Man costume in a theater Friday night.
Sent from my Nexus 7
lets get this fixed!
Boy I'm glad I'm not the only one. I know we are about fixing stock and nodding and what not but please start a ticket on the issue. HTC has a place on there website for this or you can call them.
Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
redline06 said:
Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
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Hello there, I did a test for you on mine, when i was in my room with my lights on but completely covered the lens and mine came out fuzzy. It seems that the s5 camera is very powerful picking up the slightest bit of light !
Then I turned off the lights in my room and did the same test, this time it was pitch black.
Did you try turning all your lights off in your room?
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
redline06 said:
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
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I noticed that with my camera too. The exact same thing happens to me too when I cover the camera, in both lighted and unlighted rooms. But I'm pretty sure it's normal. When your ISO is on auto, you'll notice that the camera turns up the ISO past what you can manually set it at (800). So since they're bumping up the ISO so high (probably ~1600 in dark areas), there's going to be considerable amounts of noise, even with very low light.
You can see for yourself that if you compare auto ISO and ISO 800 in a dark room, the latter will be much more pitch black like you expect it to be.