X10 suddenly died - XPERIA X10 Q&A, Help & Troubleshooting

Today I had a bicycle accident and well, apart from my body damage I got my X10 probably killed. It suddenly hanged and after removing the battery and restarting it didn't even start up once. It doesn't let me enter flashmode, it doesn't show the green charging led.
Is the service repair the only way to go for me?

Just try to charge the battery seperately after doing that connect it to pc if it does then good and if not you might have a broken phn usb port

simant said:
Just try to charge the battery seperately after doing that connect it to pc if it does then good and if not you might have a broken phn usb port
Click to expand...
Click to collapse
I cannot charge the battery separately since I don't have a battery charger, only USB one

buy a universal charger or go to sony care they will charge it for you as they did mine

Related

Phone not Working

i had 7% battery left before i had a call for about 3-4 min and then after the call my phone got blank and orange light started blinking(like in case of empty battery). I plugged in the charger but nothing is happening. The orange light is still blinking and the phone is not charging. What shall do now??? please Help...
do you charging phone with USB + PC or adapter ?
kobzarcheg said:
do you charging phone with USB + PC or adapter ?
Click to expand...
Click to collapse
Have tried both..nothing works.
I am also having the same problem from yesterday. Please help us
do you installed to you device Xrecovery and offLine charging components?
No. I didn't install.
hmm...
try to off your phone, and charging with adapter ?
Some important system files might have gone missing or corrupted I'm afraid.
Otherwise it's the battery itself giveway and died.
But still these situations are unlikely happen. So, try charge the battery on a different phone to narrow down the root cause.

[Q] not booting

my problem is that my x10i wont boot at all just vibrate no light nothing, and it wont charge olso but :
i can inter to flash mod and tried ((FlashTool)) its just stop instantly and show this ((Error flashing. Aborted))
any idea
m.tarek.s said:
my problem is that my x10i wont boot at all just vibrate no light nothing, and it wont charge olso but :
i can inter to flash mod and tried ((FlashTool)) its just stop instantly and show this ((Error flashing. Aborted))
any idea
Click to expand...
Click to collapse
Does it charge?, and have u tried SEUS or PC Companion?
Just say: Repair it.
no it dont charge
and SEUS not recognizing my phone
and PC Companion stops at downloading
Well considering it doesnt charge im not suprised flash tool/seus or pc companion doesnt work.if u cud some how charge the battery then u can investigate further
Sent from my X10i using XDA Premium App
i experienced the same issue last week...
now i recovered the phone.
First recharge the battery by wall charger. led will turn green instead of red... beware,,, insert battery after you plug in power cord.
second open the back cover, unscrew the screws, you can find the video from youtube to guide you... in my case, one of the connectors was not sitting well.
try it again... it will flash smoothly normally only takes 4 mins to done the whole processing... make sure you have full charged battery during the update.
i am recharging my battery with battery charger now
and i just finish unscrewing my phone and reconnecting all the connector and cleaning the USB and the battery connector
lets wait and see
fully recharged battery and all well connected connector and nothing
so tomorrow i will go for serves ????
I ended up buying an external Battery charger, works well.
I have the same problem here!

Phone not charging through wall charger

Hi Guys,
First of all appologies if this is the wrong section.Well my phone is acting wierd it charges when connected to pc but doesnt charge when connected to the wall charger.
This all started a few days back when my phone rapidly was charging/loosing connectivity when connected to wall charger,the problem got solved automatically in a few days.
Now the charger just doesnt charge the phone but the animation of charging can still be seen.
Just for the info i tried charging the phone with phone switched off i can see an exclamation mark besides the charging battery logo.
The confusing part is the battery charges well when connected to pc.
So i wanted to know what could be the reason before taking it to service centre as my warranty period is over.
Help appreciated.
adithebratt said:
Hi Guys,
First of all appologies if this is the wrong section.Well my phone is acting wierd it charges when connected to pc but doesnt charge when connected to the wall charger.
This all started a few days back when my phone rapidly was charging/loosing connectivity when connected to wall charger,the problem got solved automatically in a few days.
Now the charger just doesnt charge the phone but the animation of charging can still be seen.
Just for the info i tried charging the phone with phone switched off i can see an exclamation mark besides the charging battery logo.
The confusing part is the battery charges well when connected to pc.
So i wanted to know what could be the reason before taking it to service centre as my warranty period is over.
Help appreciated.
Click to expand...
Click to collapse
And you tried another wall charger? Just to make sure yours is not broken

[Q] Xperia Ray not charging/ need to unroot to send for repair

Hi guys, i consider myself an intermediate around the android OS and i have tried most solutions that came to my head with no results.
My problem is the following:
My xperia ray is running stock rom ICS and is rooted. That's it
One day my battery suddenly drained to 0% and phone shut off.
Since then, i cannot charge it. Whenever i plugged it, the led blinks red /sometimes keep blinking/something always red/sometimes the phone boots after 10 seconds from entering the main page it will reboot.
I tried a different battery, the phone worked, so i bought another battery but the same happened, it suddenly went to 0% and not charging anymore.
Now I cannot access the phone via USB since it is not recognized and i can't work on it since there is no power,
What can i do to at least unroot it before sending it to warranty?
Try reflashing..
elmariachii said:
Hi guys, i consider myself an intermediate around the android OS and i have tried most solutions that came to my head with no results.
My problem is the following:
My xperia ray is running stock rom ICS and is rooted. That's it
One day my battery suddenly drained to 0% and phone shut off.
Since then, i cannot charge it. Whenever i plugged it, the led blinks red /sometimes keep blinking/something always red/sometimes the phone boots after 10 seconds from entering the main page it will reboot.
I tried a different battery, the phone worked, so i bought another battery but the same happened, it suddenly went to 0% and not charging anymore.
Now I cannot access the phone via USB since it is not recognized and i can't work on it since there is no power,
What can i do to at least unroot it before sending it to warranty?
Click to expand...
Click to collapse
Heard of universal charger??Charge your battery to 100% using a universal charger..get a stock ftf file from here
http://talk.sonymobile.com/thread/35239
use flash tool and flash your phone with this stock ftf file..
then your phone should work..
hope i helped you..btw have you unlocked your phone's bootloader ?
regards..
a|\|droid_user said:
Heard of universal charger??Charge your battery to 100% using a universal charger..get a stock ftf file from here
http://talk.sonymobile.com/thread/35239
use flash tool and flash your phone with this stock ftf file..
then your phone should work..
hope i helped you..btw have you unlocked your phone's bootloader ?
regards..
Click to expand...
Click to collapse
unlocked bootloader and rooted, or can you root without unlocking it? I actually forgot since the ray was always my secondary device.
Do you mean i rule out any hardware problem, this is related to software only ? Since my Pc cannot recognize the phone, it gives me usb device not recognized..
Might be a hardware problem..cant say for sure..
elmariachii said:
unlocked bootloader and rooted, or can you root without unlocking it? I actually forgot since the ray was always my secondary device.
Do you mean i rule out any hardware problem, this is related to software only ? Since my Pc cannot recognize the phone, it gives me usb device not recognized..
Click to expand...
Click to collapse
We cannot rule out any hardware problem as of now..,yes you can root without unlocking the bootloader.
This might be a software issue..are you running on stock kernel ?
Can you enter into fastboot or flash mode ?
Have u installed the adb drivers? does your pc recognise any other xperia 2011 phone ?
a|\|droid_user said:
We cannot rule out any hardware problem as of now..,yes you can root without unlocking the bootloader.
This might be a software issue..are you running on stock kernel ?
Can you enter into fastboot or flash mode ?
Have u installed the adb drivers? does your pc recognise any other xperia 2011 phone ?
Click to expand...
Click to collapse
My phone isn't holding any charge, the battery is always 0, when charging it only gives red lights. Sometimes the phone will boot, it will show the xperia logo, go into the main lockscreen for 5 seconds then shuts off.
Buying a universal charger would mean waiting for 1 month for it to be delivered since i only found it on ebay
elmariachii said:
My phone isn't holding any charge, the battery is always 0, when charging it only gives red lights. Sometimes the phone will boot, it will show the xperia logo, go into the main lockscreen for 5 seconds then shuts off.
Buying a universal charger would mean waiting for 1 month for it to be delivered since i only found it on ebay
Click to expand...
Click to collapse
Was it damaged by water?
it's really easy to check if it was water damaged, open the back cover and look for a small WHITE rectangle, if you see a red rectangle it was water damaged, same with the battery it has a small white rectangle
IF NOT..see if SUS or PC companion recognises the phone..Repair your phone if it recognises.
IF NOT take out your phone battery for 15 seconds..put it back turn on the phone..and connect the charger but DO NOT SWITCH ON YOUR PHONE..let it charge for 5 HRS continuously..
IF NOT Try using another battery to turn your phone on...and see if it charges up..
Still NOT working?,Have you unlocked your boot loader ?
Regards..
a|\|droid_user said:
Was it damaged by water?
it's really easy to check if it was water damaged, open the back cover and look for a small WHITE rectangle, if you see a red rectangle it was water damaged, same with the battery it has a small white rectangle
IF NOT..see if SUS or PC companion recognises the phone..Repair your phone if it recognises.
IF NOT take out your phone battery for 15 seconds..put it back turn on the phone..and connect the charger but DO NOT SWITCH ON YOUR PHONE..let it charge for 5 HRS continuously..
IF NOT Try using another battery to turn your phone on...and see if it charges up..
Still NOT working?,Have you unlocked your boot loader ?
Regards..
Click to expand...
Click to collapse
Thank you for your suggestions, i did something in the meanwhile.
I have a co-worker who has the exact phone, so i put my battery in her phone and charged it. In the meantime, i used her battery inside my device and used flashtool to flash stock ICS.
My device had bootloader unlocked, i managed to lock it back.
Now after i have a clean ICS copy unrooted. I return my friends phone, put in my battery and put it on the charger, the phone recognizes the charger, it gives me the small flash logo on the battery icon but the battery meter is not charging.
I'm afraid it's going to stay on until the battery drains to 0 and then i'm back to square one.
At least now i'm unrooted and can check the sony service center if they could do anything.
elmariachii said:
Thank you for your suggestions, i did something in the meanwhile.
I have a co-worker who has the exact phone, so i put my battery in her phone and charged it. In the meantime, i used her battery inside my device and used flashtool to flash stock ICS.
My device had bootloader unlocked, i managed to lock it back.
Now after i have a clean ICS copy unrooted. I return my friends phone, put in my battery and put it on the charger, the phone recognizes the charger, it gives me the small flash logo on the battery icon but the battery meter is not charging.
I'm afraid it's going to stay on until the battery drains to 0 and then i'm back to square one.
At least now i'm unrooted and can check the sony service center if they could do anything.
Click to expand...
Click to collapse
The battery voltage is increasing or not ?
Do not trust the battery meter...The voltage reading will tell whether its working fine or not..
Close to 4200 mV is 100%
While 3400 mV is low battery less than 10% typically..
Hope i helped you..Just hit thanks instead of sayin..U know there is a button..
Regards..
a|\|droid_user said:
The battery voltage is increasing or not ?
Do not trust the battery meter...The voltage reading will tell whether its working fine or not..
Close to 4200 mV is 100%
While 3400 mV is low battery less than 10% typically..
Hope i helped you..Just hit thanks instead of sayin..U know there is a button..
Regards..
Click to expand...
Click to collapse
Well when it's plugged in, the lockscreen says charging. The battery icon has the flash sign on it. It is recognized by my Laptop. But the battery status is discharging and i monitored the voltage, it was decreasing.
elmariachii said:
Well when it's plugged in, the lockscreen says charging. The battery icon has the flash sign on it. It is recognized by my Laptop. But the battery status is discharging and i monitored the voltage, it was decreasing.
Click to expand...
Click to collapse
Then its a problem..
Try connecting to wall charger...is it the same situation?
a|\|droid_user said:
Then its a problem..
Try connecting to wall charger...is it the same situation?
Click to expand...
Click to collapse
yep, tried various chargers, USB cables, laptops...
elmariachii said:
yep, tried various chargers, USB cables, laptops...
Click to expand...
Click to collapse
Check if the port is clean and check the battery pins and pins on your phone.
Do you have the possibility to test another battery? So you can be sure it's not just your battery...
did you have try to let the smartphone shutdown by itselft? and charging the battery after that...
Sounding more and more like a hardware problem. If you have access to a voltmeter, turn your phone off, remove the battery and plug your phone in, check the voltage coming out of the battery terminals in the back. It should be ramping from 1 V to around 3.6 V (at least from the USB port, it might be higher from the wall charger).
justmpm said:
Sounding more and more like a hardware problem. If you have access to a voltmeter, turn your phone off, remove the battery and plug your phone in, check the voltage coming out of the battery terminals in the back. It should be ramping from 1 V to around 3.6 V (at least from the USB port, it might be higher from the wall charger).
Click to expand...
Click to collapse
thanks for the reply guys, I'm updating the thread so other people might benefit from reading it. I went to Sony service center. The technician first told me there was water damage, although i'm confident that the phone was never dropped in water. Also he showed me that the pins for the battery were bent.
He said he will inspect the motherboard, if it's not corroded (from water) he will replace the motherboard since it's still on warranty.
If it is corroded, he can't do anything.
The strange thing is that the phone is working 100% except i cannot charge it. USB function is working correctly.
PS: Always Unroot and re-lock your bootloader before sending to service, they will check for these and can refuse to serve you by the warranty.

Phone is not recognized by pc, flashtool nor pc companion

Hi guys I'm looking for some opinion to point me in the right direction.
Bought a Z2 from Ebay as "parts non working" when I got the phone, tried to charge it but didn't charge, after some reading saw a comment from a guy sayin' "cut a usb cable and make some kind of wireless charger", did it and the device started to charge, well once charged turned on device, made the set up and started to download update after update.
Once ended unplugged from the homemade charger and plugged to my laptop (W7) and just made nothing, not even on my cellphone (No charging led, no notification). After some read tryied the pc companion method and guess what DIDNT WORK, tryied the flashtool method and same thing, but the thing I noticed is when try to connect the device into flashmode the green led turn on for a second and turns off almost instantly.
Also the battery is draining to fast, like 1% every 6 min even if Im not using it tought was the home made charger but 3 days ago picked a magnetic cable to charge the phone and battery drain persists, Im using a 2 A Samsung wall adapter.
You think it may be a damaged USB port, battery or both? I'm bootloader allowed yes, thanks in advance.
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