Related
Got a 32GB version.
All my other devices, windows laptops, android tablet connect up to my wifi fine. I am using WPA with AES (static IP). The HP Touchpad connects, but there is huge packet loss and it barely can keep a connection. It doesn't drop out per se, just cant get any data. Tried changing router settings, being 30cm from it etc. Still same problem. Any apps/tweaks i can try on the Touchpad?
Maybe it has something to do with Wi-Fi 802.11b/g/n with WPA, WPA2, WEP, 802.1X authentication;
maybe your router doesnt support it.
Just curious, are you running any of the Preware patches?
I am having a similar problem with my 16gb wifi model. Wifi works for a short while, then drops the signal. If I go in and turn off wifi on the device and turn it back on again - then it will work fine for another few minutes until it eventually drops the connection again.
I had this problem before I loaded any preware tweaks - and after as well. I am running the Govnah app to overclock to 1.5ghz and a few other logging tweaks.
I did some digging and it seems the most likely issue is a problem with the firmware of my router (D-link DIR-655), specifically the wireless n protocol. I am going to try updating my router firmware and see if that helps out.
By the way - no issues with my two laptops, dell streak 7, or my wii - so its definately isolated to be an issue specific to my touchpad/router combination...
I too am having problem. I don't drop the wireless connection, just a internet connection. All of a sudden nothing on my touchpad can connect to the internet, until I turn the wireless off and then back on again. Very weird. Everything else working off of my Dlink DGL-4500 works fine, except the touchpad.
I notice a few of you have Drinks, maybe thats the cause?
I'm running on FIOS and using Verizon's provided router. Works flawlessly. I've had one issue w/ WiFi, but a reboot solved that and has never come back.
I had problems with my dlink 615. TP would lose connection after 20 minutes or so. My wife's would do the same. My evo 4g had the same problem. I changed the router to the G only setting. I haven't had any problems with either TP since that change. The 615 uses draft N and was one of the early routers with this. I think it causes problems with some devices. I haven't really lost any speed either as the 615 will only connect at the speed of the "slowest" wireless card on the network, and I have some devices at g speed that are always on. I do plan to get a new router at some point.
jdexheimer said:
I had problems with my dlink 615. TP would lose connection after 20 minutes or so. My wife's would do the same. My evo 4g had the same problem. I changed the router to the G only setting. I haven't had any problems with either TP since that change. The 615 uses draft N and was one of the early routers with this. I think it causes problems with some devices. I haven't really lost any speed either as the 615 will only connect at the speed of the "slowest" wireless card on the network, and I have some devices at g speed that are always on. I do plan to get a new router at some point.
Click to expand...
Click to collapse
See my Touchpad is the ONLY device having problems, that's the part I don't get. All of my devices are wireless N as well.
TouchPad WiFi issues
Okay, I've tried every custom kernel available with almost the same results. I'm beginning to think my unit is defective, but I am hoping it is the custom kernels and not my unit. I haven't tried restoring the stock kernel but I suppose I should have before writing this. Anyway..onto the issue!
Does anyone have this problem where WiFi will randomly stop transmitting data? It happens most when I am browsing the web with the stock browser and almost all the time it is after the unit awakes from sleep. Sometimes it happens while browsing but the majority of the time it happens when coming out of sleep. WiFi is still on and connected to my network, but network activity is not there. The only way to fix it is by doing one of the following:
-Turn off and on WiFi
-Launch the HP software catalog.
The second method one seems to give the network a jump start and WiFi will begin working again and data will transmit.
Freeza I think that's a common slug, I read some other posts about it. Heck mine was doing it a lot, but not so much lately. I don't think you have defective device.
Sent from my HP Touchpad using xda premium
I have this issue too, on two Touchpads on the same wifi network (mine and my wife's). The issue vanishes on my portable wifi 4G hotspot and my much better office wifi network, so it's probably my router. I've ordered a MUCH better router, and if that kills the problem, I'll know for sure within a week.
I hear this is a common, but situation-specific issue.
phew.... Was getting worried for a bit there. Thanks guys. Hopefully the next webOS update can fix it
yoseth said:
Got a 32GB version.
All my other devices, windows laptops, android tablet connect up to my wifi fine. I am using WPA with AES (static IP). The HP Touchpad connects, but there is huge packet loss and it barely can keep a connection. It doesn't drop out per se, just cant get any data. Tried changing router settings, being 30cm from it etc. Still same problem. Any apps/tweaks i can try on the Touchpad?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1257357
I also have this problem. The wireless on the TP will stop working, even though it says it is connected. Disabling and re-enabling the wireless fixes it temporarily.
I also have an 802.11N wireless router. It is a Trendnet TEW-633GR. No other wireless device has ever had an issue with it, so I think the touchpad doesn't handle something properly...
I think it's somewhere in the router settings, but my wrt54g at home with dd-wrt can connect just fine with my Epic 4G Touch running Cyanogen 9 (or any other ICS rom for that matter). The one we have at work (also wrt54g running dd-wrt) won't. I'll reference this thread here: http://www.dd-wrt.com/phpBB2/viewtopic.php?p=667631
I've changed the "no acknowledgement" setting, changed security modes, disabled the SPI firewall, and even tried factory defaults. But it just doesn't want to connect for some reason, however when I use a gingerbread rom it will connect just fine.
So my question is, if anyone has found a solution as to why ICS phones don't like connecting to DD-WRT routers.
Widespread issue
I don't know if it's any consulation but this issue seems to be affecting a lot of people. << link to thread on sprint's site but I'm new to this forum so can't post it >>. No one on that site mentions dd-wrt but that doesn't mean it isn't a dd-wrt specific issue.
I am also expericing what I think is the same problem. I am using the Sprint Nexus S 4G connecting to my linksys wrt320n router with dd-wrt build 18946M (I upgraded from 14700(ish) to see if that resolved my issue but it didn't).
The issue seems slightly more complicated than a simple inability to connect. Before upgrading to ICS (in stock ginger bread), a few days ago, I would occasionally see my phone attempting to connect to my router and failing. Now with ICS, my device connects, gets an IP address and the router wifi status page shows the device as connected with good signal strength, but alas, there seems to be no network connectivity.
I decided to try CryogenMod 9 and see if the issue was resolved in their build. So I flashed the lastet (update-cm-9-20120411-NIGHTLY-crespo4g-signed.zip) cm9 mod and still experience the same issue.
Any help anyone could provide on this issue would be swell.
Confirmed it is DD-WRT
I came across this thread immediately after upgrading my router from stock to DD-WRT. Immediately the wifi on my phone stopped working. My phone, Nexus S 4g will not even see the network. Conveniently my neighbor has the same router as I do, a Cisco e3000 with a factory rom. I can connect to his network without any problem. Ugh. I love DD-WRT. Maybe I'll try a Tomato firmware... Well at least all my other phones/tablets work. It is specific to the Nexus S 4g.
UPDATE: I believe it is tied to the mixed network mode on my 802.11n router. I tried my old 54G in G only mode and it is working fine with my phone
scicarb said:
UPDATE: I believe it is tied to the mixed network mode on my 802.11n router. I tried my old 54G in G only mode and it is working fine with my phone
Click to expand...
Click to collapse
Confirmed. I changed the wireless mode to 2.4Ghz N only and everything works. Mixed Network mode was giving the Nexus S fits.
I just *successfully* got my MotoE/Android5.1 working on DD-WRT after 2 days down (problem started w/new version of DD-WRT on a repeater)
MY WORKING SOLUTION: Turned of "auto" on the channel selection of my 2.4Ghz channel on both primary and repeater routers, turned control channel to 20 on the primary (where the DDWRT offerred a choice) then restarted phone. It was probably something with auto channel on one or both of disparate routers.
Phew. Nasty glitch.
I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
i thought wifi was only 2.4ghz on this phone. my 5ghz network doesnt even show on my phone.
5ghz seems to be working fine for me
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
grad20_09 said:
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
Click to expand...
Click to collapse
I have been able to use channels 140 and 149 as well as 36. What I did notice is that the first time I connect to (the very first time or if I make a change to the router) the wifi signal will drop and start several times.....I find if I just turn off wifi and turn it back on and reconnect it will hold.
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
dagnasty said:
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Hmmm...mine is set to N only...being its the only device on my 5G connection.
Yea, the only thing on mine is my other router setup as a bridge for my downstairs. I guess ill leave it since its working
Sent from my EVO using XDA
I've got an apple airport extreme. my evo connects just fine on 5ghz
I have a Cisco ISR wireless router and I use strictly 5Ghz. It's wireless-A, not wireless-N, but it's strictly 5Ghz and it scan and uses whatever channel it wants. No issues so far.
I tried N network a while ago on my older phones (not 5Ghz N) and noticed more battery drain VS G. Since then I have switched my N to 5Ghz and just use my ipad3 for it. My phone I keep on G network. I don't see any real point to having it on a N network. G I still pull 10+ megabits down which is more than enough for pretty much anything the phone can do. Not really worth the extra battery drain in my opinion. My ipad I like on higher speed since I stream MKV files but the phone I think is pointless at least for me.
Sprint HTC Evo 4G LTE 5Ghz WiFi
dagnasty said:
I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
Click to expand...
Click to collapse
I actually had the exact same problem as you mentioned. The one thing I wanted to add to your excellent description of problem symptoms is that it says "Authenticating", and that is when it drops the signal to -1Mbps. Something during the authentication process seems to kill the radio connectivity. This has not happened on any of my other 802.11n devices. It connects fine on the same router's 802.11g. I had no issues with my previous phone (Samsung Epic Galaxy S).
Interestingly my router is a different brand but perhaps it shares some similar chipset. My equipment as follows:
Bone stock Sprint HTC Evo 4g LTE (on Ice Cream Sandwich, duhh)
Belkin Play N600 HD Wireless Dual-Band N+ Router (F7D8301 v1)
After reading the other posts here it inspired me to play with my Router configs for 802.11N. Turns out after making some adjustments I was able to get connected.
-I had the following selected:
Wireless Channel: Auto
Extension Channel: 40 (grayed out)
Wireless Mode: 802.11a&n -Worked after changed to 802.11n
Bandwidth: 20/40MHz
Protected Mode: OFF -Worked after changed to On
802.11e/WMM QoS: On
I honestly think it was the Protected Mode that made the difference. Here is what the router help page says about that feature: Protected Mode
NOTE: In most situations, best performance (throughput) is achieved with Protected Mode OFF. If you are operating in an environment with HEAVY 802.11b traffic or interference, best performance may be achieved with Protected Mode ON.
So long story short, try turning Protected Mode ON in your 802.11n configs first and see if that gets it going for you. Hope that helps!
P.S. After changes above I ran some Speedtest.net for Android tests (back to back) and got the following from the next room over (about 20 feet from router):
Test 1: On 802.11n: 17024kbps down, 5857kbps up, 27ms ping
Test 2: On 802.11n: 18134kbps down, 6266kbps up, 39ms ping
Test 3: On 802.11g: 15385kbps down, 6091kbps up, 25ms ping
Test 4: On 802.11g: 22212kbps down, 5785kbps up, 43ms ping
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.
kevinrstruck said:
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.
Click to expand...
Click to collapse
What router do you have? Also what kind of connection speed are you getting?
I checked freq and it was on auto, tried just 5ghz, also tried Best wifi but it still cant connect to the internet. I gets a connection with the router according to the phone but my 6300 doesnt show it as a connected device.
no problem here i can connect to my 5Ghz network with my a/n capable Time Capsule router. speeds are 55..27 Mbps download / 35.95 Mbps upload. my One wifi settings are set to Auto (vs. setting to 2.5 or 5 Ghz).
I have a Netgear WNDR4500. Speeds are 40 Mbps down and 28 Mbps up. That is with the router 2 floors above me in my house. My settings are also set to "Auto" as well. I connected immediately when I got home on Thursday after getting the device. I have had no problems at all with WiFi. Sorry I cannot be of more assistance.
I have no problem when connecting to my R6300 in AC mode ...
mine connects just fine
No connection at 5ghz, can only connect at 2ghz
I have d-link dr-825 rev B router with [DD-WRT v24-sp2 (04/01/13) std - build 21153] firmware. It has dual 2ghz and 5ghz radios.
I can only connect at 2ghz and unable to connect at 5ghz.
I have a dell latitude laptop and my old Galaxy SII has no problem connecting.
Howvever Htc-One lists the access point, correctly determines what kind of security is on (like wpa/wpa2 etc) but is unable to connect. I think once I saw a brief flash saying authentication failure on my phone when trying to connect to 5ghz. So I removed all security and made it completely open just to try. Again no connection without any error.
I am thinking of returning it if it is going to be a problem.
---------- Post added at 12:17 PM ---------- Previous post was at 11:40 AM ----------
Ok, I have solved the problem, now it is connecting. I made two changes in the wirless setup. Enable RTS/CTS protection and also enabled short preamble. After these two changes it is connecting as expected.
WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
I'm having the same issue with mine and the same router, can not quiet figure out what is going on.
Just quick update i just did an update on my router and it seems to connect completely fine
For those who have router issues, check for a firmware update! Most routers have a few updates while sitting on the shelf. I used to always update and properly configure routers (with out the software disc) for customers at my old job and we rarely had problems of customers bribing it back. And throw out the disc that comes with the router. The software can cause headaches down the road. All security settings can be done inside the router through any web browser and router IP.
Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol
Connects to my linksys ea6500 5ghz ac just fine link speed around 400 mbps
Sent from my HTC One using XDA Premium HD app
Added an Airport Express, and 5ghz works fine from that...
cq_ said:
Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol
Click to expand...
Click to collapse
Prefers 2.4
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
Click to expand...
Click to collapse
Correct. The 2.4 GHz network should travel further. Its all about that sweet sweet 5 GHz speed though! Mine connects to my Asus RT-AC66U router just fine.
doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
Click to expand...
Click to collapse
You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2
no preferred option?
godfirst said:
You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.
doxy-LS said:
I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.
Click to expand...
Click to collapse
Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2
godfirst said:
Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Well I want to be able to use the 2.4 GHz networks when available, so I'll leave it on auto. I guess the speed isn't a huge deal when the wireless connection is so much faster than my internet connection.
And yes, I know that there are lots of differences between stock & custom ROMs (my last phone was a Nexus S & I was always changing ROMs). What I meant to ask was if there was a difference with that specific option.
wifi 2.4GHz connection problems
Welcome
I have silver One for 3 weeks now, but it was 2 weeks in service - they reinstalled software and returned phone. No change.
I can't connect to any 2.4 Ghz network (G/N) ending Authentication Error. Only 5GHz works.
I tried it with Netgreat WNDR4700 (Gargoyle custom software), CISCO access point @ work, also random WiFi open networks in shops/malls, etc. Other devices i know and have at home ( Samsung Note II, htc Sensation, Acer Iconia tab, Dell Latitude laptop) works fine. Just the One cosing problems.
I run stock rom, how can I turn on more verbose logging or see what is happening in the Operation system while connecting? I must prove to Regenersis Poland service that my phone does not work. Otherwise they will say phone works within parameters.
I constantly drop wifi in my house. Is this just my phone or is it an issue? Tried everything and won't stay connected. Network just disappears and then connects 10-15 second later.
I have some issues also. Just bad firmware on LG side
I'd check your wifi modem, I use my LG V10 on numerous different modems, and have no problems with it. It connects to my home, alone with a few places I go to, and even when tje signal is extremely weak. So I'm not seeing the same thing
Also have issues on Wi-Fi
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Mac address
frankiefumbles said:
2.4 seems to hold connection longer than 5ghz. Luckily I have unlimited data. I have almost never used WiFi on this device due to this. The problem is both on my Asus RT router and my brother's Netgear Nighthawk router. Both with latest firmware. I'd like to have the option of a stable WiFi connection though.
Click to expand...
Click to collapse
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Thanks for the advice
mlg250 said:
I've read a few posts that suggest being sure the MAC address of your phone is registered with your router. I've come from 2 galaxies and I do feel the LG is a little more sensitive to a low or fluctuating signal. I "feel" it, but everytime I actually compare, it doesn't seem to be the case
Click to expand...
Click to collapse
Tried the registering the Mac on both bands. Tried several device resets. Disconnected all other attached devices from the router. Had much hope for this. But no bueno. Still dropped connection after less the three minutes. Disabled 4G and the other nanny settings for WiFi on the V10. Just hoping for the much needed firmware update (s) for this sweet phone.
Again, thank you for the advice and your time.