[Q] Fail when connect to KIES - Galaxy S III Q&A, Help & Troubleshooting

I have 2 SG S3, both running the latest LF5, but none of the are able to connect properly to KIES. I get this message "your device does not support software upgrading via kies" Anybody NOT getting this message or know how to solve it????

Try using wireless kies on your sgs3?
Settings -> More -> Kies via wifi
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If you conect via wi-fi you do not have the possiblities for upgrade!!! Actually it say "Firmware upgrades are supported only when connected via USB" ......... I like my S3´s but this is f......... !!! anyone can upgrade via KIES????????

it has more people hold on to first update the firmware on samsung factory.

I never really use/used kies. Didn't know you can't upgrade via wifi, why else would you want to connect to kies otherwise!
I upgraded mine ota, I could prolly send you the update.zip if you want.
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kies wifi worked then broke
I was able to connect to Kies via wifi for the first 2-3 days of having my phone. since then i can not connect. i think from the last kies update.

Zanith said:
I never really use/used kies. Didn't know you can't upgrade via wifi, why else would you want to connect to kies otherwise!
I upgraded mine ota, I could prolly send you the update.zip if you want.
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Click to expand...
Click to collapse
Thanks - but do you have a newer firmware as LF5??? I just got this updated at the service center last week

Anybody NOT got fail when they connect via KIES for update?
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Contacted Samsung
I have the same problem and contacted Samsung and they ensured me that the Galaxy S3 will get updates OTA.

same problem here, my build number is LEF stock unrooted with the latest kies installed on mac and windows !

bgurny said:
I have the same problem and contacted Samsung and they ensured me that the Galaxy S3 will get updates OTA.
Click to expand...
Click to collapse
So they said with SGS 2 and then some updates only could be installed via KIES!
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still not working
Even after the recent update on the S3 kies via wifi still isn't working.
Has anyone found a fix?

Related

Galaxy ace update problem

Hi all, I am from Egypt. My ace detects ota update, but when i try to update it fails and when connected to kies an error (your device can not be updated via kies) appears.I am using official gingerbread with no root so what would be the problem
I'm from Iran.
I have the same problem;
But my android version is 2.2.1
Sent from my GT-S5830 using XDA
Don't use kies to update use Odin.....
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with kies, you have to try multiple times as it depends on your internet connection and their server load, i think.
Set your csc correctly
is the respective phone carrier locked as this problem occurs with locked phones
Thanks for all suggestions, phone is not operator locked and csc is correctly set since i updated my device from froyo to gingerbread easily through kies
Even when you know for a fact that there is an update available kies will tell you different. Use odin or die waiting.

Kies via usb, shows your device does not support software upgrading

HELP !
Sounds like you flashed something in download mode. Wait for the new version of Chainfire's TriangleAway to reset your counter. After that you should be able to update. Don't worry, there are no official Kies updates out yet.
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member68 said:
Sounds like you flashed something in download mode. Wait for the new version of Chainfire's TriangleAway to reset your counter. After that you should be able to update. Don't worry, there are no official Kies updates out yet.
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Click to expand...
Click to collapse
So you reckon its nothing much i can now until the next update? Will i be able to update in the future via kies? i'm on 4.04 now I9300XXLEF
Incidentally, does the SIII now support OTA updates? I thought it might, seeing that you had to set something up during the initial setup process of the phone.
Anything but that execrable Kies software!
Mine shows as the same and I have not flashed anything
Yea mine said the same before I rooted it. On telecom New Zealand
Sent from my GT-I9300T using XDA

official update blocked

Hello,
i have 2 phones S3.
Today i got a message on both to download the official update firmware.
The first S3 the download process was broken due to server connection problem. The update was not downloaded and not installed. Now if i try to check for update i found no update avaiable...
The second S3 was updated successfull and i have a different firmware version.
How can i unblock first S3 to get official update ?
thank you
alfredolo said:
Hello,
i have 2 phones S3.
Today i got a message on both to download the official update firmware.
The first S3 the download process was broken due to server connection problem. The update was not downloaded and not installed. Now if i try to check for update i found no update avaiable...
The second S3 was updated successfull and i have a different firmware version.
How can i unblock first S3 to get official update ?
thank you
Click to expand...
Click to collapse
Use KIES to Update as normal .
jje
Yup kies,I did it this morning, dose anyone know what is new on this update?
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Sent from my GT-I9300 using xda premium
Sent from my GT-I9300 using xda premium
the problem is i never get OTA and i dont know why!!!
Im on jelly bean leaked right now and its not very stable but its working and cant be bothered reverting back to ICS
the problem is i never get OTA and i dont know why!!!
Im on jelly bean leaked right now and its not very stable but its working and cant be bothered reverting back to ICS
+1
are you rooted?

Ota update to 4.1.1

Hi all every time I try install the new jelly bean software Ota I get the message (access to the software update service is provided to users in the order in which they request it.try later) please help also when I connect my phone to the pc kies just crashes on the software update.
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You have to wait till the update servers become less congested or you can download the firmware from Samfirmware and flash it
Sent from my GT-I9300 with a BIG
PLEASE HIT "THANKS" IF I HELPED YOU
I do not want to flash it and you would think at half 3 in the morning no Joe would be updating telephone :/
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If you don't want to flash via Odin then you will have to wait
Sent from my GT-I9300
PLEASE HIT "THANKS" IF I HELPED YOU
Why so eager to update to JB?
Have you seen the countless complaints from software reviews on the Market about how this and that doesn't work in JB?
Sounds like the developers need more time to iron out bugs to adapt to JB.
Guess it doesn't matter if your phone is just for ****s and giggles, but beware if it's your practical phone.
Many of us have been running JB for months with few or no problems .
jje
Update via Kies or Odin, I have had this message every update sometimes days after an update never had one OTA work for me.
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What is your phone's CSC guys that you have OTA JB avail?
I am in NYC and my french SIII (stock GT-I9300) says no software update available.
ODIN
delsus said:
Update via Kies or Odin, I have had this message every update sometimes days after an update never had one OTA work for me.
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Click to expand...
Click to collapse
Hi delsus.
Kies has been a pain for me so far as when it connects to my phone it won't show the current firmware version and give me the option to upgrade. I wanted to try Odin (I haven't rooted my S3) but I wondered if it would void my warranty in any way if I flashed the official UK unlocked update. Do you have any idea?
Thanks

[Q] orange romania sgs3 OTA update 25.01.2013?

Hey guys. Got a message about some 7 mb ota update today. It downloaded, got to the point where it said something like phone will reboot in 30 seconds to install the update. After 30 seconds, whenbit should have restarted, i get a pop up message with software update saying that checking for updates or something, the message you get when you try to manually update software and it is looking for possible update. I restarted the phone and i get the same message. I am on stock 4.1.2 ELL1 from orange romania, rooted
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saculetz said:
Hey guys. Got a message about some 7 mb ota update today. It downloaded, got to the point where it said something like phone will reboot in 30 seconds to install the update. After 30 seconds, whenbit should have restarted, i get a pop up message with software update saying that checking for updates or something, the message you get when you try to manually update software and it is looking for possible update. I restarted the phone and i get the same message. I am on stock 4.1.2 ELL1 from orange romania, rooted
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What is the question ????
Multiple posts say root kills OTA update via Kies .
jje
Click to expand...
Click to collapse
Why cant I update, obviously... kies says i have the latest version of software, but it seems that i dont, because latest version is ELLA and i have ELL1
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saculetz said:
Why cant I update, obviously... kies says i have the latest version of software, but it seems that i dont, because latest version is ELLA and i have ELL1
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Click to expand...
Click to collapse
You cannot update as your phone vendor / country has not pushed out an update yet .
jje
I got that OTA message without doing anything, so i think the update is available in my country. If
Not, why did i get it in the first place? It was a message from the software update server, wasnt it?
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Multiple posts say root kills OTA update .
jje
Ok. Then why does kies say i have the latest version of the software? Shouldnt any OTA update be available via kies also?
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Orange Romania customizes the ROM in a way that can not get OTA updates. I don't jbow anyone whi could make OTA updates with ORO firmware o Galaxy S/ S II / S III.
Just make them euth kies. Maybe you need to restore the firmware from kies if you get that error wher you have a new version available but you are up to date.
AFAIK ORO did not released another update. Their latest is LL1
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