I just went to put my Streak on charge and i could not get the plug to fit, so i inspected the plug, and sure enough there is a slither of black plastic with contacts on it that has come from somewhere!
This means my Streak is dead, i cannot charge it, cannot use fastboot to recover to Factory state to claim on Dell Warranty or anything!
Any ideas?
http://www.ebay.co.uk/itm/USB-Conne...K_Replacement_Parts_Tools&hash=item519bc51451
Not sure about fitting it though
I wish these guys could ship to the U.S. One of my Streaks PDMI connector is also damaged - I can still charge it via the dock. I wonder what is the part number for it.
streak4m3 said:
I wish these guys could ship to the U.S. One of my Streaks PDMI connector is also damaged - I can still charge it via the dock. I wonder what is the part number for it.
Click to expand...
Click to collapse
If i ordered one, i could ship one to you if you pay for the postage too. Thats not a problem.
Thanks for the replies guys, i am gutted, currently, i only have 2 choices, sell it as it is as depreciation has really taken a hit on this device, and move on, or repair and keep it going.... trouble is, how much will it cost to pay someone to solder that back on, and if i am getting that done, may as well upgrade the internal sd as well.
Dunno what to do, currently using a Nokia 5230, eeek... can you imagine!
i have since realised i have posted in the wrong forum, sorry mods, i do apologise, so no need for big red posts stating how i should post in Q & A, instead move the this post there please?
(InsertNameHere) said:
If i ordered one, i could ship one to you if you pay for the postage too. Thats not a problem.
Thanks for the replies guys, i am gutted, currently, i only have 2 choices, sell it as it is as depreciation has really taken a hit on this device, and move on, or repair and keep it going.... trouble is, how much will it cost to pay someone to solder that back on, and if i am getting that done, may as well upgrade the internal sd as well.
Dunno what to do, currently using a Nokia 5230, eeek... can you imagine!
i have since realised i have posted in the wrong forum, sorry mods, i do apologise, so no need for big red posts stating how i should post in Q & A, instead move the this post there please?
Click to expand...
Click to collapse
Appreciate the offer, mate. I was able to find one that ships from HK but hesitant to order because I don't know what is involved in attaching it to the board.
Have you thought about just getting a battery charger and charging it that way. Those things are inexpensive and can serve the purpose until you save up for a new device.
Yep i have thought about that, thats probably the best option as i doubt many roms are gonna come out that are better than MIUI 2.4.20 with ext4 on the streak anyway.
From that point of view i think you are right, use it till it breaks... its a shame the phone is let down by a few things, PDMI port is not mechanically sound, and of coarse the screen is not mechanically sound, apart from that quite a good phone.
I am currently finding out how much it will cost to get the socket soldered, if its cheap i will get it done if not, it will have to be the charger solution, in the mean time i will buy a charger to be going on with.
(InsertNameHere) said:
Yep i have thought about that, thats probably the best option as i doubt many roms are gonna come out that are better than MIUI 2.4.20 with ext4 on the streak anyway.
From that point of view i think you are right, use it till it breaks... its a shame the phone is let down by a few things, PDMI port is not mechanically sound, and of coarse the screen is not mechanically sound, apart from that quite a good phone.
I am currently finding out how much it will cost to get the socket soldered, if its cheap i will get it done if not, it will have to be the charger solution, in the mean time i will buy a charger to be going on with.
Click to expand...
Click to collapse
I sent you a PM.
Related
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
Click to expand...
Click to collapse
No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
Click to expand...
Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
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Click to collapse
I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
Click to expand...
Click to collapse
Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
Thread for hardware mods
POSTING INTERNAL tf101 pictures
like 3g dongle ? internal sd cards? ssd?
removing the battery for 2 HDD 500go?
finding sd cards hubs? usb to sata cables?
? there is a place in the tablet for a 3g dongle?
there are 2 screws under the upper rubbers and the dock open easy
there is a lot of spaces avaible
My MIFI might actually fit in there, all I would need to do is supply it power somehow.
I'm no hardware engineer though, but if thats possible it would save you from the driver issues with a 3g dongle.
I wonder if it would be possible to check which pins from the adapter connect to USB - so we can make DIY USB adapter for those without a dock.
hmm adding an hdd would be very interesting, sata won't be very hard, powersupply will be.
Sent from my O2x with CM7
This is what I was looking for, looking to do some mods to the dock.
Thanks Markolino72.
Internally mount and wire a 32gb memory stick to the USB port so you get a 32gb hard drive added whenever you dock It might even have enough room for a portable USB hub so you don't lose use of the external usb port?
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
ydnality said:
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
Click to expand...
Click to collapse
Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
Regards.
In regards to the hardware mods, that really looks amazing. Would love to put in my mifi there as well, attach it via USB to charge = your own 3g model Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well. Only a few thoughts.
Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well.
Click to expand...
Click to collapse
it's a good thought but the mifi I have (novatel 2200) wont work without the battery, for some reason if the battery is bad or removed you cannot run usb, it must be the way they have the power run through the battery or charging. Not sure if all are like this or not.
andrewklau said:
Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
Click to expand...
Click to collapse
I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
Surprising how much wasted space there seems to be in the dock -- it's nowhere near as tightly packaged as the tablet itself. Looks like Asus can optimize the size or fit some more features in future versions, if they want...
Let me see if I am thinking correctly...Your saying using something like mifi installed via USB wires (will it be always on?) then connect via WiFi on your transformer? So basically your putting the mifi in a case that can never be opened without a screwdriver? I guess one would always have access for your other devices as well as long as the TF is in the vicinity.
P.S. I think I think this is a good idea, not decided though. I like to think of it in a real world application.
there is another post with a guy putting in an SSD, but it bulges at the keyboard. A 32g SD card would be nice.
Sent from my Transformer TF101 using XDA Premium App
typci said:
I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
Click to expand...
Click to collapse
You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
tanguita said:
You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
Click to expand...
Click to collapse
There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
knoxploration said:
There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
Click to expand...
Click to collapse
Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
tanguita said:
Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
Click to expand...
Click to collapse
Yeah, actually, I hadn't realized that but it does say it clearly on the product warranty page:
"Brazil and South American countries don’t support global service"
http://support.asus.com/warranty.aspx?SLanguage=en&p=20&s=16&m=Eee Pad Transformer TF101
took mine apart also and there is quite a bit of room.
i plan on putting a 128gb usb flash drive inside the dock and soldering onto the usb connections once i get all the bits in.
Any bigger pictures? Are the screws under the rubber feet?
just two screws under the rubber feet near the hinge then it just pulls apart from the top
had to take mine apart as the spring/clip mechanism for the sd card wouldnt lock the card in.
now the card is stuck in with no nails haha a simple fix.
This is good news. I hacked a Crystal HD decoder card (pcie), USB wifi dongle, a logitech nano receiver, and a 4 port micro usb hub (from a touch screen setup) into a Dell mini 9 and there was absolutely no room compared to this.
They even have covers for the USB ports, so if you remove a header and solder wires up you just have to hot glue / epoxy that cover from the back and you are money. Looks clean and stock.
I have an old 64 GB thumbdrive that might find a new home. Maybe a 1.8" usb HDD would fit in there with the battery, without the battery who knows.
hi. i just got word motorola fubar'ed photon users by flipping the connections so it can't be used with lapdock. well, hopefully i'm here to save the day. i'm copying and pasting my post from atrix forums.
---I was curious if anybody was interested in buying these cables. Both cables would have the corresponding female micro input and the other side would be the corresponding micro male. The reason i ask is if you have a lapdock you are future proofed because motorola likes to make specific accessories for different model phones and likes to charge an excessive premium for these accessories. With these cables you , hopefully, should be able to use lapdock and future lapdocks, if motorola is good on their word, plus you can have your atrix next to your lapdock and be able to use it still. I am thinking maybe used like this you wont need a bluetooth mouse either because you can use screen for the mouse input which is loads better than the touchpad. Micro female cables seem to be hard to come by looking online. I am awaiting an answer from my source to see if these can be had. The minimum order is 1000 of them. I would probably sell these for about $20 shipped in the US if my price is right. Both cables btw. I hope this in right section. Figured it would get the appropiate looks here because it is unique and it is a question. Please post if youre intersted or pm me. If my source comes up good, and there is enough interest i will post back. And yes there would be discount for multiple orders. Dont ask how much. I dont even know how much yet.
Btw, i am getting a lapdock tomorrow to test drive. I am going to measure approximate length needed for this to be useable on right side. I am guessing in the neighborhood of 18-24"/45-60cm. It will be longer than needed if accessorized on the left side of lapdock. I mention this because there will be no custom lengths, colors or whatever. I dont even have any. ----
i also want to add. again. i don't have these cables yet. i'm not 100% sure they'll work. they should. they're just going to have females inputs from an international standard with hdmi/usb. so i don't know what problems there might be. this is just to see if there is interest. i have quotes now btw. if i go through with the purchase, i will probably sell for $15 for one of each and $20 for 2 pair. and notice i said probably. i haven't got shipping quote yet but i don't think it will be outrageous or anything. i'd like to sell these the $20 route btw. quick and easy. if more than 2 are wanted i will have to wait till i get the shipping quote because the cable already cost more $5. if i bought 1000 of each they'd cost me about a buck each but you can thank motorola and atnt for ruining such a great idea and concept and less than 1000 lapdocks being sold to date. haha.
Count me in!
If they work count me in. Hell I'll buy two sets just to sweeten the deal.
Sent from my MB855 using XDA App
they'd be very useful cables to have around in any case
i'm in
Anybody else? Need about 6 more people.
I voided my warranty.
Count me in.
TS
Consideratemi in TS
I haven't ordered yet. Only 6 people interested so far. C'mon people. I know you need some female cables anyways. These can be as extensions from portable batteries or that extra length you need to sit back in your lazy boy instead of the couch.
I voided my warranty.
im game for 2...so 20.00
ok. so now we're up to 7. i'll probably pm interested people tomorrow or tuesday. i thought more people would be interested right away. btw, the lapdock is really nifty. amazon sold out of the $199.99 deal real quick but if it comes back i highly recommend jumping on it. i got 7.5 hours of use on one charge yesterday brightness one notch above halfway and playing ff5 on snes emulator about 4 hours. i'm using it with brightness turned all the way down today.
Test a prototype and if it works we'll talk business. You can count me as a maybe.
for teh DIY'ers
http://www.citrusmicro.com/Manhattan-307406-Hi-Speed-USB-2-0-Extension-Cable-p/307406.htm
take teh male end of this cable and cut it off, splice it with a regular usb micro cable and there you have it, a super long micro extenstion cable
google says price for that cable is 5 bucks. so its worth a shot. ive not tried this with any other cables so i dont know if it will work in the first place or if this cable will work, but im sure everyone here has a few microusb cables around, and for 5 bucks on this cable then it turns out to be a cheap way to use older accessories
reason why i said you have to chop it up tho is its using usb micro with the edges/corners. ive looked all over trying to find something myself and that is one of teh cheapest microusb females i could find.
Hey does anyone as of yet know if the Atrix Laptop Dock is working with the Photon, with the cable discussed here. I would be willing to help out... I make two way radio cables in my business, some out of ethernet cables... I am too looking for a laptop dock that will work with the photon
Photon works with the lapdock. The cables were for a smoother solution. I emailed monoprice about cables. They emailed me back. I suggest more people email them to show interest in the cables.
I voided my warranty and your mum.
count me in too!
I like the idea of connected in and still seeing the phone. i could always velcro it to the back of the screen.
lroy said:
count me in too!
I like the idea of connected in and still seeing the phone. i could always velcro it to the back of the screen.
Click to expand...
Click to collapse
Email monoprice. The deal I was trying to get with a chinese manufacturer fell through.
I voided my warranty and your mum.
I'm in too.
me likey one too please
Is the offer still going on. If so please count me in also. Just PM with info
Thanks ahead of time
If there was a way to make this into a bar that could fit at the bottom and maybe snug up to the right side so that the photon could be placed upright in the dock and secured in the laptop dock?
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
This is the first post where someone is complaining that I actually felt like you had a real complaint against the company. That is outrageous. You have more patience than I do. I would have just bought a new one and said screw it. Sorry for your troubles, though. Do you like your Prime otherwise? Mine will be here Monday and am hoping I have no issues.
EDIT: I say only post. That's an exaggeration. This is one of very few posts that I've read where I actually feel sorry for you. Too many on here are just whiners. Granted, this is just a vent post, but I think it's rather warranted in my opinion.
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
My first transformer had a bad power adapter, I had to go purchase another one from staples. This one that came with the prime is exact same thing, except the removing prongs aren't foldable and the cable is longer. Also my previous adapter chipped in an area...it's pretty fragile.
Dang, that sux. Better take off overclock and put it in Power/battery savings mode
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
BongoBong said:
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
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Oh yeah, +1 for this. I've heard this works because of the temp lock on the charger. Sometimes it gets stuck and won't let it charge anymore. Good find. Someone give this man a thanks because I'm all out because of all of the ICS goodness going on in the Rezound forums lol
hairdewx said:
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
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IIRC the prime has some abnormal voltage requirements so your mileage may vary there.
tdrussell said:
IIRC the prime has some abnormal voltage requirements so your mileage may vary there.
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I don't think another adapter works. The transformer use to be able to charge via usb on the computer, but it took about 24 hours to fully charge from a computer usb port. The prime doesn't seem to charge at all, when I plug it in, it doesn't say "charging".
hairdewx said:
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
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Nope... I tried one from an iPod, a Griffin, and a generic one. None would work. They do specifically mention in their manual only use "their" charger.. I dont care about stuff like that but turns out, the 3 I tried would not work
BongoBong said:
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
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Click to collapse
Gonna pass and here is why.. surely in that power supply is a motherboard or solder and if you freeze it and then heat it (as powers runs through) you can create fine hair cracks in the solder. So, it seems totally illogical to me.
Interesting, So which type or cable and power adapter should we buy for the prime if needed? we cannot use some "generic" kind?
I would just go ham on the tech support and make them send me one for free.
Sent from my Galaxy S2
I hammered the **** out of them about it just because they took so damn long for such a petty thing & how cheap the piece is and absurd amount of time and effort it will take, they weren't having it.
They and I all have bigger fish to fry, but I was just so annoyed by the interaction and amount of effort I now have to expend.
Awe man that sucks. What you need to do its call and act super crazy. Like change up your accent in between sentences, talk loud and then really soft. Yell at them and then pretend to cry and apologize for yelling. That usually makes em feel really bad and sorry for me and then they are like ok, we will make an exception.
Make sure you talking to high level support though, lower level ppl have no authority. Ask then what level they are and ask to be escalated. Be really nice to them too.
This actually works btw. Have gotten a hp laptop battery replaced after it was out of warranty, a early phone upgrade for my friend on att, and also a free slingbox dvr from dish.
Sent from my Galaxy S2
ravizzle said:
Awe man that sucks. What you need to do its call and act super crazy. Like change up your accent in between sentences, talk loud and then really soft. Yell at them and then pretend to cry and apologize for yelling. That usually makes em feel really bad and sorry for me and then they are like ok, we will make an exception.
Make sure you talking to high level support though, lower level ppl have no authority. Ask then what level they are and ask to be escalated. Be really nice to them too.
This actually works btw. Have gotten a hp laptop battery replaced after it was out of warranty, a early phone upgrade for my friend on att, and also a free slingbox dvr from dish.
Sent from my Galaxy S2
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BWaaa ha ha LOL this is the trick I plan to use the next time I have to attend Jury Duty
I think the reason the others won't work is a lot of those smaller chargers for phones and things are 5 volt and the prime wants a 12 or 15 volt or something. At least I thought that's what the prime charger had listed in it's specs.
I suppose if radio shack had a generic wall usb charger listed higher it should work. The Prime/TF101 chargers are like $30...
Why do you have to pay for shipping?
There is something I don't understand here. Why do you have to pay to ship the unit to Asus if you didn't break it? I'd understand you'd have to pay to get it back if they discover that it broke because of you but why do you have to pay to get a warranty repair?
Lock-N-Load said:
Gonna pass and here is why.. surely in that power supply is a motherboard or solder and if you freeze it and then heat it (as powers runs through) you can create fine hair cracks in the solder. So, it seems totally illogical to me.
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Click to collapse
Are you worried about a catastrophic failure if your hypothetical situation occurs? Also considering it "freezing" is a bit off since you can't freeze a solid, you are simply cooling it.
Considering there are plenty of electronics that work outside in the winter without problems to their soldering as far as I am aware, I would think cooling your adapter shouldn't be a huge risk.
My USB Charger died as well... In fact It worked only 1 time !
I received my TF201 Wednesday (jan 18th) and the usb charger worked like a charm the first time. I played with the TF201 until the battery was at 1% and I plugged it on the charger then... nothing (no orange lights and no charging icons on the screen). I submit a RMA for this (and for the light bleeds, I'm so lucky).
Now I have to charge my TF201 with regular usb charger but It only charges the TF201 if it is turned off and it takes FOREVER to charge (after 12h of charging = 72%).
I wonder if it would charge faster if I plug on my computer (I got usb3 ports)...
Hello everyone. So I finally got my HTC Flyer and...the charging port is defective. I am beyond angry right now. I bought this off of eBay and currently am in the process of sending this unit back to the seller. (Well I messaged the seller about it). The bad thing is...I live outside of the US and paid extra to have this forwarded to me. Therefore I have to pay to forward this back to the US (this is where it's really pricey). :/ I am soo bombed right now. I do not want to try to fix this by buying the replacement part because that's expensive and I shouldn't have to do so since I now got this tablet. When I got the device (today) I noticed that the bottom of the device looked as though someone (previous owner) tried to open it. I ignored it though as everything else looked fine. Now I realized why it was like that.
Anyway, sorry for the rant. I am writing to find out if all HTC Flyers eventually have this problem. I do not want to get another one to find out the same problem exists. *sigh* I am so saddened by this because even if I do get an exchange, I am losing out with the shipping costs (fee to send device back to the US and then other device back to me) and my money is already low. Any advice on dealing with the situation would be appreciated.
Happened to my View. Probably the charging port connector chip got pushed back. If you are willing to open it (which is pretty simple 4 torx screws) all you have to do is pop the charge port chip back in. Test it. If its good put it together.
If not wait for other people advice about repair from HTC .
I called HTC. They said it would cost me about $290 or something. I can't remember exactly but but it was expensive (more than I even paid for the thing so that made no sense at all). They said that piece was attached to the motherboard so that's why it was that costly. I don't think that's even true since i saw the part selling for like $35. The eBay seller has a 30 day warranty so I'm going to use that to get my money back.
With my time with the Flyer, I really liked it a lot! the device feels strong and its really responsive. I want to get another one but I'm afraid the pins break on the other one too. I can't keep losing money on these shipping costs. Tbh, I'm surprised these devices would have such a flaw since they were at one point more costly than an iPad. I figured HTC was better than that.
@j510. The last pin of the charging port completely broke so that option is out. Its like 60% charged and I'm resisting using it because I can't charge it after it's dead. I love this thing ao much though. I want to explore it but I can't.
To anyone, is this a common fault of the device? It seems as though it is (from reading past forums). If it is, I may have to pass on this type of device which truly is sad since I bought it particularly for the pen functionality which few tablets have.
Uh...anyone? I'm sure this issue of defective charging ports has affected many.
I have a flyer and it's about a year old, got it at Best Buy. I have never had a problem with the charging port. Maybe someone put it in backwards when trying to charge the tab.
Sent from my GT-P7310 using xda premium
anthonbob said:
I called HTC. They said it would cost me about $290 or something. I can't remember exactly but but it was expensive (more than I even paid for the thing so that made no sense at all). They said that piece was attached to the motherboard so that's why it was that costly. I don't think that's even true since i saw the part selling for like $35. The eBay seller has a 30 day warranty so I'm going to use that to get my money back.
With my time with the Flyer, I really liked it a lot! the device feels strong and its really responsive. I want to get another one but I'm afraid the pins break on the other one too. I can't keep losing money on these shipping costs. Tbh, I'm surprised these devices would have such a flaw since they were at one point more costly than an iPad. I figured HTC was better than that.
@j510. The last pin of the charging port completely broke so that option is out. Its like 60% charged and I'm resisting using it because I can't charge it after it's dead. I love this thing ao much though. I want to explore it but I can't.
To anyone, is this a common fault of the device? It seems as though it is (from reading past forums). If it is, I may have to pass on this type of device which truly is sad since I bought it particularly for the pen functionality which few tablets have.
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Click to collapse
Have you tried a regular charger upside down? Just checking since its new to you. Micro usb works as well.
Sent from my EVO using xda premium
I tried the same USB cable that works with my Samsung phone. It did work (but I had to wiggle it a lot to get any charge). However, that was when the bent pin was there. It completely broke off so I am sure it's not the cable that's preventing the Flyer to charge. The seller is offering a full refund. I am only mad because of the shipping costs I have to pay and the time required to return the item.
anthonbob said:
I tried the same USB cable that works with my Samsung phone. It did work (but I had to wiggle it a lot to get any charge). However, that was when the bent pin was there. It completely broke off so I am sure it's not the cable that's preventing the Flyer to charge. The seller is offering a full refund. I am only mad because of the shipping costs I have to pay and the time required to return the item.
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Yeah that sux my daughter broke her HTC EVO design charging port by using a Samsung charger it went in to far and separated from board, but sprint replaced it free through HTC one year hardware warranty.
Sent from my EVO using xda premium
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