[Q] Windows 7 "SAMSUNG Mobile MTP Device" failed installation - Galaxy S III Q&A, Help & Troubleshooting

Hi
For some reason I am now getting a Driver Installation Failure error for my S3 when I plug it in to USB on Windows 7. The driver is SAMSUNG Mobile MTP Device, which fails after a long (3 minute or so) install attempt.
This means I can't access the Phone via USB for file tranfers etc, either Windows Explorer or Keis. Though I can use ODIN to Flash if I put the Phone in Debug Mode.
I have tried all sorts. Un-installing the Samsung Drivers, rebooting and reinstalling, and getting Kies to try a driver repair.
It wasn't like this when I started with the phone. Something changed - after I rooted it. I am currently on the Omega ROM 6.0 with standard kernel. For a while I was on 5.1 with Syloa 1.1 and then 1.26. I realized it was wrong when I couldn't copy Omega 6.0 ROM ZIP over to Flash.
I have searched and searched. This seems to have happened to other phones as well but be intermittent. A few other phone on XDA have reported this in the last couple of weeks (so maybe a Microsoft change to Windows 7?)
As a weird related issue sometimes when I plug the Phone into WIndows now I get two removable drives showing, which are "Samsung USB Gadgets" using a 2006 Microsoft Driver... They show as removable drives with no drive in them. Again all my tricks of disabling uninstalling, re-installing etc these seem to make no difference.
Anyway - any ideas / fixes help appreciated!!!
Cheers

So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Now again check in device manager after installation. It should look like the one in the attachment.

I've got the same issue; can't get the MTP drivers to work on my Win 7 machine or my work XP box. Both had the Galaxy nexus drivers on them previously (I think, came from ICS Captivate).

Are you sure USB debbuging is unchecked in settings?
If that's not the problem, you could try a different pc or os (a live ubunt cd for instance) to see whether it's the phone or the computer thats messed up.

Fresh windows 7 install and still nothing. Could the phone be messed up?

Have you tried a different USB port?

Yeah tried all the ports/cables I've got lying around. In safe mode it will install everything okay but Kies still won't connect. :/

Geoff.Costello said:
Hi
It wasn't like this when I started with the phone. Something changed - after I rooted it. I am currently on the Omega ROM 6.0 with standard kernel.
Click to expand...
Click to collapse
Same here!
I also have Omega ROM 6.0 but the problem started BEFORE Omega ROM.
Did you also back up your efs folder using SGS Toolkit 2.0?
I seem to have had the problem after flashing the "insecure image" which one has to do using the SGS Toolkit in order to backup efs.
Ive also uninstalled and reinstalled pretty much EVERYTHING, drivers, Kies, SGSToolkit etc...
I have 5 pc's at home. ALL of them cannot connect to my SGS3, and ALL could connect to my SGS2 a couple of days ago!
tx
Mark.
---------- Post added at 03:12 PM ---------- Previous post was at 03:06 PM ----------
rohan999 said:
So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Click to expand...
Click to collapse
Thanks, but process does not work in this case. Not on 5 PC's in my house.
BTW Kies by WIFI seems to work, but it is obviously very limited...

Try this
This worked for me follow link
tomshardware.com/forum/242140-44-device-refuses-installed-please

rjnolberto83 said:
This worked for me follow link
tomshardware.com/forum/242140-44-device-refuses-installed-please[/url]
Click to expand...
Click to collapse
hi link does not work
it takes me to toms home page...

To fix the problem, follow the next steps:*1) Go to http://www.microsoft.com/en-us/download/details.aspx?id=19153
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium

rjnolberto83 said:
To fix the problem, follow the next steps:*1) Go to microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I've got the same issue and this did not work.
Reinstalling windows fixed my problem.

cure is to wipe phone, dalvik, re-flash rom
rjnolberto83 said:
To fix the problem, follow the next steps:*1) Go to microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Hi there
This may work in other situations, but I have found out what caused my MTP to start working again, and it is NOT the computer, it is the phone for 100% sure.
I had this issue on 5 PCs in my home, ALL of which worked fine with my SGS2.
I did a factory wipe, wiped dalvik, and re-installed Omega v6 rom, and it now works on all 5 computers.
I do not know why it started, but the thing I did before the problems started was to use SGSToolkit v2 to flash an "insecure image" so I could backup efs folder. I have a feeling it is related to this, but I do not know for sure, and the maker of that software says 20000 people have used his software without this issue, so it cannot be his software.
Anyhow, by reflashing omega, and wiping the phone, it now works.
Mark.

Worked for me too.. It was the phone.
Mark,
Thanks. I too had Omega 5.2.
I wanted to upgrade modems but found I couldn't connect via PC as I had lost Root.
I too downloaded Version 2.0 of the tool kit and downloaded the insecure kernel and flashed it.
After that I could not get any PC to recognise the phone.
I got Omega 6.0 on wirelessly
But connection problem remained.
So your full wipe worked. The phone is now behaving and connecting to any PC I try.
Thanks
Geoff

Possibly the USB cable?
I ran into this issue as well. When I connected my phone to my (Win7Prof64) computer, the OS recognized and downloaded the drivers and my phone's directory came right up. When I tried the same the next day - I received the "unknown device" message. After about an hour of troubleshooting I learned something interesting - I was using a different USB cable than the one I received with my phone. I connected the USB cable I got with the phone and everything automagically worked again. The USB cable must use another wire that "regular" USB cables don't? Here's a chat with Samsung support regarding the cable:
Gavin: Yes, the USB cable supplied with the device is Samsung recommend and is the Original. So, we request you to use the USB which is supplied with the device.
Doug: will i damage the device at all if i use a different cable to simply charge the device?
Gavin: No, it will not damage the device while charging.
Gavin: But, it can face some issues in connecting in mass storage mode.
Hope this helps!

Here's what I found about about my problem.
Samsung Galaxy S3 does not like USB 3.0 ports on my laptop.
Plugged the phone into the USB 2.0 port and it worked perfect.
Hope this helps out some of you!

The same device on Win7 OK, on XP not.
4 me it happen after Android upgrade to ICS 4.0.4 but only on XP PC. Win7 found new drivers online automatically.
May be XP is to old 4 ICS
One solution I found here: http://androidforums.com/4819200-post7.html however don't want to hard reset my device
Some body can try driver pack 4 all phones here: http://www.mobiledit.com/downloads.htm?show=14

I had this happen on occasion in the past and just now (moved to new laptop). What I have done that works for me is that you open up the details (where it says that it's installing your device click here for more details) and let it find/install all the drivers. Eventually it will fail with the MTP driver, KEEP that window open. Now unplug the usb cable FROM YOUR PC (don't ask me why but this works 100% from the phone side not always) and then plug in again. You'll see the MTP driver search start again and this time it should install.

FIX
1. Download and install the s3 Toolkit here: http://forum.xda-developers.com/showthread.php?t=1703488
2. Don't run it but browse to \Samsung Galaxy S3 ToolKit\drivers
3. Run USBDeview and uninstall everything with Samsung or i9300 in the description (right-mouse)
4. uninstall Kies and USB drivers.
5. Disconnect phone
6. Install \Samsung Galaxy S3 ToolKit\drivers\Samsung_USB_Driver.exe
7. Connect phone.
Tadah!

Solution
Here is the only solution that could resolve the problem for me after days and days of trials and errors.
Just go to device manager and manually install the driver after selecting it from the already available drivers.
over and done.

Related

Galaxy S2 no longer detected by computer via USB

As per the title, device manager doesn't change when I plug the phone in, tried two different computers and two different cables, flashed the stock firmware back, and still nothing.
It charges when I plug it in and SOMETIMES brings up the MTP-Initialization logo thing, but never gets any further.
Is my GS2 goosed yet again?
Edit: Tried on my PS3 as well and still charges, but won't ask to mount the SD card or anything, so I'm back to my trusty HTC HD2, wondering whether I should sell the GS2 once it's repaired and get a Galaxy Nexus...
Hah, another HD2 veteran, it's like everyone from the HD2 forum is now here... even the devs. Anyway, may be a stupid question, but are you always trying with the same USB cable?
Disable usb debug mode
Sent from my GT-I9100 using xda premium
Tried two different cables as stated in my OP, and it doesn't matter whether USB Debugging is on or off. I'm taking it back to the service centre after work today, and I'm probably going to sell it after.
I've had the camera go.
I've had it not vibrating at all.
I've had problems with spots on the camera lens.
I think I'm going to put some money to the sale of it, and get a Galaxy Nexus, hopefully the built quality will be at least a little better...
Solution is in the phone
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 32 Bit
Thank you !!!
Unbelievable! Thank you soo Much!
Helps also on Mac 10.6.8
Thanks a lot mate..I was afraid that i'll have to take it to service center. This helped me.
thanks people!...even i had upgraded to 2.3.6 and usb mode just wouldnt work....
this solved that problem though..
Fantastic tip!
It worked! Now my S2 can be detected by the PC.
Thanks a million!
Doing a factory reset after backing up data will solve the problems.
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
SG2-Nick said:
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
Click to expand...
Click to collapse
same with mine. mine still doesnt work with the dialer *#7284# and with debugging off or on. ive unistalled and reinstalled the driver serveral times and nothing and this has happened to me on my hero and my sgs2 dozens of times, its so annoying =[. at one point i manged to get all but the usb storage drivers installed. what else can i do ???
Same problem
Same problem here, tried everything (to my knowledge). Someone told me it had to do with the battery overheating because I had use the charger from another phone. For about 2 days my phone would go on vibrate randomly and started the connection process (like a usb cable was connected). It could do that non stop for a few hours. Now that Im back to my original charger, it stoped, but still can't connect to my pc.
I tried on 3 diff PCs with diff version of windows...
I've tried everythin, debug mode on/off, reinstalled Kies, drivers, did factory reset, but nothing.. when i try to connect my SGSII to Kies, it writes "Current connection mode not supported by Kies".. I'm on Lite'ning rom v2.2..
If you're running a custom rom, why would you want to use Kies ? It's awful. There are so many other apps that have the same functionality as Kies (tho granted not one app that does everything Kies does) that work perfectly with custom roms.
Only reason to use Kies would be if you went back to stock because you wanted official ICS OTA or similar IMHO.
I did a backup with Kies, now my all contacts, sms, videos, music, calendar are in this f***in' backup file.. :| I have an awfull headache Or i can do a restore with another app, will it be compatible with Kies's backup file?
same problem. USB connection to PC will only charge. Recently updated to 2.3.6.
Tricky one.
----------EDIT---------
it worked ok after rebooting my PC. Must just be general crapiness.
Ashtwinks said:
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Click to expand...
Click to collapse
Won't work on my samsung galaxy s2 (ICS 4.0.3) - windows Xp (sweet)

connection problem with odin and PC

I have a problem with connection my wife's ACE with ODIN / PC. I'll write you a few facts to help you in helping me.
I've flashed phone and rooted (odin detect it and I could also connect to the computer as mass storage).
Even after uploading the new firmware, I could copy some files to the phone.
And here is the biggest problem ... I do not know what happened but something started to go bad (crash with applications, root disappeared, there was an old version of the firmware - I have no idea as possible ... the phone uses the wife and children ).
I tried to clear the cash and fix permission - and in this operation, the phone has crashed.
I decided to flash it again.
I did all the cleaning and format factory.
And that was the end of my adventure - because when I want flashign, odin does not detect the phone. Phone is not not detected as a computer disk.
After a long time of connection by usb cable, Windows pop me up by standard error "encountered a problem installing your hardware ..." "one of the USB devices connected to the computer improvement may not work ...".
Checked on a desktop and laptop.
On both of these computers my other phone (SGS) works correctly and is detected - using the same cable (so cable and ports and drivers are ok).
Could you help me please?
Kies should install the drivers when you plug it in. But during flashing, you need to close kies.
It's not the issue. Drivers are work correctly because other phone is detected. Kies is close.
azdanowski said:
I have a problem with connection my wife's ACE with ODIN / PC. I'll write you a few facts to help you in helping me.
I've flashed phone and rooted (odin detect it and I could also connect to the computer as mass storage).
Even after uploading the new firmware, I could copy some files to the phone.
And here is the biggest problem ... I do not know what happened but something started to go bad (crash with applications, root disappeared, there was an old version of the firmware - I have no idea as possible ... the phone uses the wife and children ).
I tried to clear the cash and fix permission - and in this operation, the phone has crashed.
I decided to flash it again.
I did all the cleaning and format factory.
And that was the end of my adventure - because when I want flashign, odin does not detect the phone. Phone is not not detected as a computer disk.
After a long time of connection by usb cable, Windows pop me up by standard error "encountered a problem installing your hardware ..." "one of the USB devices connected to the computer improvement may not work ...".
Checked on a desktop and laptop.
On both of these computers my other phone (SGS) works correctly and is detected - using the same cable (so cable and ports and drivers are ok).
Could you help me please?
Click to expand...
Click to collapse
The problem started with 2 & 5 .
You probably flashed a new stock firmware , which caused root functionality to disappear .
In number 4 , fix permissions should only be used if a few system apps keeps force closing
In number 6 , factory reset isn't needed unless absolutely necessary
I'd recommend you to go to www.sammobile.com and download the firmware that you were using
Then flash it with ODIN
Emo,
but my only one problem is, that ODIN dosen't detect my ACE. So this is my main issue: what should I do, to reinstitiute a possibillity of detecting phone by odin / PC.
azdanowski said:
Emo,
but my only one problem is, that ODIN dosen't detect my ACE. So this is my main issue: what should I do, to reinstitiute a possibillity of detecting phone by odin / PC.
Click to expand...
Click to collapse
It should detect your phone
Try ending all Kies processes by using Task Manager
Sent from my GT-S5830 using XDA App
azdanowski said:
I have a problem with connection my wife's ACE with ODIN / PC. I'll write you a few facts to help you in helping me.
I've flashed phone and rooted (odin detect it and I could also connect to the computer as mass storage).
Even after uploading the new firmware, I could copy some files to the phone.
And here is the biggest problem ... I do not know what happened but something started to go bad (crash with applications, root disappeared, there was an old version of the firmware - I have no idea as possible ... the phone uses the wife and children ).
I tried to clear the cash and fix permission - and in this operation, the phone has crashed.
I decided to flash it again.
I did all the cleaning and format factory.
And that was the end of my adventure - because when I want flashign, odin does not detect the phone. Phone is not not detected as a computer disk.
After a long time of connection by usb cable, Windows pop me up by standard error "encountered a problem installing your hardware ..." "one of the USB devices connected to the computer improvement may not work ...".
Checked on a desktop and laptop.
On both of these computers my other phone (SGS) works correctly and is detected - using the same cable (so cable and ports and drivers are ok).
Could you help me please?
Click to expand...
Click to collapse
this is your problem. Uninstall your phone in Device Manager and install it properly by downloading the standalone USB driver for S5830. Google for it. This happened to me on Win XP. On Win 7, the native/vanilla USB drivers worked fine.

no hardware id

Hello All,
i had a problem with my phone every time plugging in galaxy s3 into windows (xp or 7) i kept getting no hardware id found after flashing my last rom.
just thought i would share how i resolve. very simple steps...
power off and remove battery
uninstall any drivers from windows
insert battery
power on device
once fully booted plug device back into windows and let it search for drivers.
all "should" now be working.
just thought it would be helpful to share as took me a while to find information online.
Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits
Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje
JJEgan said:
Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje
Click to expand...
Click to collapse
jups, tried several cables and all of my usb-ports. Still no marriage between phone and desktop
funnily enough i just had this happen to me on my win 7 64bit ultimate, havent flashed any new roms just stock with cf root. All of a sudden my comp gave the sound effect if something was disconnected and I just got hardware id missing.
It did resolve itself though after I rebooted both phone and pc so unfortunately cant narrow it down further.
sandeman11 said:
Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits
Click to expand...
Click to collapse
Is KIES loading while you are trying? If so, shut it down.
I've never had to load drivers. Windows always finds them on it's own.
missing hardware id (Win7 64 Home)
Same Problem for me.
I have never used Kies, but installed des Samsung Driver Package Ver. 1.5.6.0 .
For 3 month all worked fine with 2 Galaxy S III, 2 S II and 1 S I.
Since yesterday i have this trouble. Reinstall drivers, shut down phone... nothing helps. Changing USB-Ports, nothing...
Running on Stock XXBLG8 wird Syiha 1.5 or Speedmod K1-8 Kernel.
Would be fine if there is a fix or at least idea how to solve this
Just so everyone knows, the way i fixed this was very simple.
1. Uninstall Kies and All Drivers
2. Reboot Into Recovery (If Roooted)
3. Wipe Cache and Dalvik
4. Fix Permissions
5. Install LG8 Rom (rom installer from UpdateMe)
6. Reboot Phone
7. Disconnect From Internet (PC/MAC)
8. Re-Install Kies
9. Connect Phone to PC/MAC
10. Let Phone Install Drivers Again with Kies
11. Should Be Good-to-Go
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
I actually tried that and didnt work for me so i started from scratch as if the PC never connected with the phone before.
nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
this worked for me but i have to repeat the process every time in reconnect my phone to the pc
It works
Hi guys,
I think I figured it out.
I was reading posts about this issue on multiple forums and there was one that caught my attention (I cannot remember where it was exactly- it was late in the night).
The thing is that the current Windows running PC's (or most of them) does not have the latest drivers and updates installed.
First I tried connecting my Galaxy S3 to the PC (which was not updated) and had the same errors you guys have. Then I connected it to my home laptop and this did not work as well. Today when I went into the office (@work) i tried again there and it worked flawlessly. Then it hit me:
The IT dept keeps the laptops and all the infrastructure up to date (including Windows updates). Therefore I tried again at home but this time with Windows up to date and guess what...it worked on both PC and laptop !
What I did (please keep in mind that all of my laptops and PC's are running Windows 7 - not sure if it works on older Windows versions):
1) Uninstall Kies and the related USB driver it installs (Control panel -> Programs and features)
2) Let Windows install the latest updates (Control panel -> Windows Update) and let it reboot your machine and finish installing things.
3) After you're logged back into Windows just plug your USB cable into the phone and PC/Laptop on any of the USB ports and it works !
Hope this helps !
Regards,
Mike
wtf i update kies software, here the same problem. :crying::crying:
i reinstall Kies more then 3x, but the problem is exist!
i try other usb connection, same problem..
now when i connect my Galaxy S2, same prob.
and all that after i update Kies Software to 2.3.
Where can i found an older Version?
Greetings
---------- Post added at 10:34 PM ---------- Previous post was at 10:17 PM ----------
Samsung Composite Driver is exactly the Problem on Windows 7 X64!
I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys
i try it with only Windows Update Driver that was not the Solution, that was without ADB Support..
I resolve the Problem, :good: if anyone have the Problem further, try this..
- uninstall all Samsung Driver & Kies from your System
- then you need the tool USBDeview
- uninstall with that tool all unused or Samsung USB Driver from your Sys
- Reboot your Machine
- after that clean your registry (example with CCleaner)
- Reinstall or Update your Motherboard System Driver (Only USB)
- Reboot your Machine
- Install Now Samsung Kies again
- again Reboot your Machine
- and last disable USB Debugging on your Phone and activate it again
now you can plug your Device and hopefully with MTP and ADB Support and without Hardware ID Error.
Best Regards
This happened to me since I updated Kies. What works for me:
Go to settings -> more (under data usage) -> USB Utilities -> connect storage to PC -> OK
Windows now does recognise the phone and you can browse the phone as a drive. Kies will give you an error.
Turn off USB Storage, disconnect the phone.
Take out the USB cable and put it back in and Windows should detect the phone properly now and Kies will recognise it too.
this worked for me first time
Flashed rom, new error of mulfunctional USB and not recognized phone on USB. Interesting is, that another phone, but the same type, same ROM was recognized. Nothing from above helped (reinstalled progs, restarts, reinstalled ROM, tweeking in kies)
Helped only reinstalled drivers posted above by gee2012 (SAMSUNG_USB_Driver_for_Mobile_Phones)! Thanks for this.
gee2012 said:
I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys
Click to expand...
Click to collapse
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.
had this happen again after flashing a new rom from a full wipe. un installed the drivers then reconnected and fixed the issue.
Zrbyte said:
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.
Click to expand...
Click to collapse
Funnily enough yes, I am using a FX-6100 and a GIGABYTE GA-970-DS3

[Q] Vibrant soft bricked, can get to download mode, windows doesn't recognize device.

People!, I'm about to pull all my hair out on this one
Vibrant is soft bricked in a boot loop after a incomplete flash, I am able to get it into download mode but both my windows machines say USB device isnot recognized, and thus, I cant use ODIN to return to stock. When I try to manually point windows to the samsung drivers I get nothing…
So far I have tried drivers from:
-Bay_wolf's AIO Vibrant Toolbox 2.5
-USB drivers for vibrant from samsung support site
-Drivers from samsung keyes
Side notes that might help: I was perviously using a Hellybean Rom. My device displays "Galaxy S gt-9000" on boot... not sure when that came to be but maybe some rom changed some important recognition stuff??...
I found this thread http://forum.xda-developers.com/showthread.php?t=1008383 but no help...
Any help would be greatly appreciated!!
Try a different USB cable. This happens more than you'd think. Even cables that have worked just fine hundreds of times.
Also.... Locate the drivers in system/device manager and delete them manually and try to install them again. Unplug device and install fresh ones from either aio toolbox or Kies, then plug phone back in.
Best of luck!
Toast6977 said:
Try a different USB cable. This happens more than you'd think. Even cables that have worked just fine hundreds of times.
Also.... Locate the drivers in system/device manager and delete them manually and try to install them again. Unplug device and install fresh ones from either aio toolbox or Kies, then plug phone back in.
Best of luck!
Click to expand...
Click to collapse
Thanks a ton for reply but, sadly, no dice.
Tried connecting the phone, getting the "unrecognized device" prompt, finding "unknown device" in device manager, right clicking to uninstall. rebooting my machine, using various install methods to re-install drivers, re-connecting, and nothing.. same issue...
I lost the original cable a while back, but can't accept that NONE of the other 5 cables used are all broke... specially if the computer recognizes something going on... is it worth buying a new one?
Losing hope here, been like this for 4 days now, think it's time to go get a new phone. :crying:
Even so, it would have been nice to get what was a perfectly working phone back if only to keep it as a mp3 payer.
If anybody in New York, NY has a working odin set up that can do this for me, I have a 6 pack of your favorite beer with your name on it.
It could be a hardbrick such as bootloader getting corrupted that happened to my Sony Xperia Play (now an expensive paper weight).
I assume you boot into download mode by holding the two volume buttons, then connect the cable? Have you tried on a different PC? It can also be the weak powered USB port on the PC. Also when you uninstall the Samsung driver, check the option to also delete USB driver and uninstall any drivers. Also which version of the driver are you using, have you tried version Samsung USB Driver 1.5.3? And the drivers from here: http://www.samsung.com/us/support/owners/product/SGH-T959ZKATMB#
For what its worth, the gt i9000 screen appears after your on a custom GB boot loader and Odin back to stock (or probably Odin flashing any other ROM) you can change it by flashing the GB boot loader again. My phone says its a i9000 too, but I'm just about lazy enough to not bother changing it, lol.
So that's unrelated.
eksasol said:
It could be a hardbrick such as bootloader getting corrupted that happened to my Sony Xperia Play (now an expensive paper weight).
I assume you boot into download mode by holding the two volume buttons, then connect the cable? Have you tried on a different PC? It can also be the weak powered USB port on the PC. Also when you uninstall the Samsung driver, check the option to also delete USB driver and uninstall any drivers. Also which version of the driver are you using, have you tried version Samsung USB Driver 1.5.3? And the drivers from here: http://www.samsung.com/us/support/owners/product/SGH-T959ZKATMB#
Click to expand...
Click to collapse
Ok, faith momentarily restored. But I have questions:
-What do you mean when you say "check the option to also delete USB driver and uninstall any drivers"? I dont get such a prompt from right clicking on "unknown device" and selecting uninstall? Is there another method to uninstalling drivers?
-In the link attached, I can only find "Device(Install),USB Driver (Software) (ver.1.0)" not the 1.5.3 version mentioned. What am i doing wrong here? currently searching google for the 1.5.3 but finding nothing.
I get into download mode by holding volume- up + power. Have 2 PCs ( win xp and win 7) and a mac running mountain lion (but never ever have been able to get Heimdall to work, so devoting time to odin.)
Thank you for the time + help, guys, I really do appreciate it in the time of utter un-nerdness.
If the device is already installed it will have a check box that said "Delete the driver software for this device." If its unknown then obviously not. By "uninstall any driver", I mean uninstall any Android drivers you current have installed and reboot before you reinstall the new driver.
Although I doubt it will make a difference than the one I linked above, you can try the Samsung driver version 1.5.3: http://www.mediafire.com/?r0uc3h413qcy80z
If you did manage to get into download mode and see this: http://images.google.com/search?num=10&hl=en&site=&tbm=isch&source=hp&q=download+mode
Then it mean there is a very good chance you can restore the phone, if you can find a computer to recognize it and Odin to see a COM port.
I definitely think it would be worth the money to go buy an OEM USB cord. I can't tell you how many times I have seen this and a new USB is the fix.
sent from the depths of helly bean
OK guys...
My friend, who also owns a Vibrant, let me borrow the cable that came with the phone for the last 2 days.
Tried to make ODIN work on both PCs at home, gave Heimdall a shot on my mac, even hijacked a computer at work for the better part of the morning and freshly installed USB drivers 1.5.3 before connecting. All for nothing... “Unknown device” across the board....
At first I felt that with being able to get into download and have SOME kind of a reaction from connecting to PC had to be a good sign. Almost completely convinced that there is some unknown, unworkable hardware problem present. Definitely, officially, unremarkably out of ideas here.
Nothing is beautiful and everything hurts.
Last thoughts? Options at this point?
Also, tried One-click Unbrick tool on mac. I got a "is your phone plugged in, is it on download mode?" error, but anyone reading this down the line with a similar problem should check it out.
http://forum.xda-developers.com/showthread.php?p=15330252

[Q] Mouting issues (MTP)

Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Might be stating the obvious but is your phone set at usb debugging? I have the same issue from time to time but when I unplug and plug back it fixes itself.
Hope you get your stuff fixed soon.
Sent from my GT-I9300 using xda app-developers app
Thanks for your response.
Yes, USB Debugging is enabled.
Jiraiya-08 said:
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Click to expand...
Click to collapse
That's odd.. I use Ultima ROM and have updated to 8.1.1. I just checked just to make sure (my last update was done OTA) and yeah, computer recognized phone right away.. heard a little computer sound and everything. I am also running Windows 8
The base changed in v8. If you haven't done a fac reset since then you should try that.
Ok I just tried to make a factory reset, nothing changes...
Oh, and if that can help: when the phone's booting, Windows says "Unrecognized device". When it's booted up, it disapears.
Anyone ?
Drivers...
I used these drivers.
It worked for me...
http://forum.xda-developers.com/showthread.php?t=1564104
Work for me too! THX
Thanks for your help !
Unfortunately it didn't work for me.... :/
Any other ideas ?
Sorry to keep rising this thread but this issue is really annoying... :/
Up
I still have the same problem. No other ideas please ?
? :/
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Glebun said:
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Click to expand...
Click to collapse
Thank you for your response !
- Easy UMS doesn't seem to work, even if the app doesn't show any error on the phone
- How do I connect via ADB ? I tried to connect the phone while it is in Download Mode, nothing appears on Windows or Odin
- As I said, in Download Mode, Odin doesn't seems to recognize anything...
And of course, I already tried to change the cable, the USB port, or even the computer i'm connecting the phone to...
Thanks again for your help
Starting to sound like a damaged micro USB port on the phone possibly, or a driver's problem
Oh, and there's a thing: when I reboot the phone, while the Samsung logo appears on the screen with the short jingle, the PC makes 3 or 4 times a sound like something has been plugged, and showes a "Unrecognized device" warning window. When the boot is finished, and the rom is loaded, everything just disappears and no sound is any longer made by the PC.
Also, please note that when I connect the phone to the PC (using the same PC, cable and USB port of course), the phone charges up just like before, without any problem.
have you tried the old drivers?
search Google for " Samsung USB drivers 1.4.6.0 "
disconnect your computer from the internet
Install the drivers.
don't reconnect to the internet.
connect your phone and let windows find the drivers

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