no hardware id - Galaxy S III Q&A, Help & Troubleshooting

Hello All,
i had a problem with my phone every time plugging in galaxy s3 into windows (xp or 7) i kept getting no hardware id found after flashing my last rom.
just thought i would share how i resolve. very simple steps...
power off and remove battery
uninstall any drivers from windows
insert battery
power on device
once fully booted plug device back into windows and let it search for drivers.
all "should" now be working.
just thought it would be helpful to share as took me a while to find information online.

Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits

Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje

JJEgan said:
Standard instructions are to use Samsung cable and a USB port on the motherboard .
jje
Click to expand...
Click to collapse
jups, tried several cables and all of my usb-ports. Still no marriage between phone and desktop

funnily enough i just had this happen to me on my win 7 64bit ultimate, havent flashed any new roms just stock with cf root. All of a sudden my comp gave the sound effect if something was disconnected and I just got hardware id missing.
It did resolve itself though after I rebooted both phone and pc so unfortunately cant narrow it down further.

sandeman11 said:
Got the same problem, with the difference that my S3 is fresh out of the box. Installed kies, drivers. Tried all of the usb-ports but nothing seem to work.
Was looking to root it but the connection (looks to me) would be an must...
W7
64 bits
Click to expand...
Click to collapse
Is KIES loading while you are trying? If so, shut it down.
I've never had to load drivers. Windows always finds them on it's own.

missing hardware id (Win7 64 Home)
Same Problem for me.
I have never used Kies, but installed des Samsung Driver Package Ver. 1.5.6.0 .
For 3 month all worked fine with 2 Galaxy S III, 2 S II and 1 S I.
Since yesterday i have this trouble. Reinstall drivers, shut down phone... nothing helps. Changing USB-Ports, nothing...
Running on Stock XXBLG8 wird Syiha 1.5 or Speedmod K1-8 Kernel.
Would be fine if there is a fix or at least idea how to solve this

Just so everyone knows, the way i fixed this was very simple.
1. Uninstall Kies and All Drivers
2. Reboot Into Recovery (If Roooted)
3. Wipe Cache and Dalvik
4. Fix Permissions
5. Install LG8 Rom (rom installer from UpdateMe)
6. Reboot Phone
7. Disconnect From Internet (PC/MAC)
8. Re-Install Kies
9. Connect Phone to PC/MAC
10. Let Phone Install Drivers Again with Kies
11. Should Be Good-to-Go

1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem

nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
I actually tried that and didnt work for me so i started from scratch as if the PC never connected with the phone before.

nexusino said:
1
-On Control Panel go to Programs and Features find Samsung mobile USB drivers and uninstall it, conect phone on PC via USB cable and wait for drivers to install.
or
2
-Use Kies and klik Troubleshoot problems with connectivity
That should solve the problem
Click to expand...
Click to collapse
this worked for me but i have to repeat the process every time in reconnect my phone to the pc

It works
Hi guys,
I think I figured it out.
I was reading posts about this issue on multiple forums and there was one that caught my attention (I cannot remember where it was exactly- it was late in the night).
The thing is that the current Windows running PC's (or most of them) does not have the latest drivers and updates installed.
First I tried connecting my Galaxy S3 to the PC (which was not updated) and had the same errors you guys have. Then I connected it to my home laptop and this did not work as well. Today when I went into the office (@work) i tried again there and it worked flawlessly. Then it hit me:
The IT dept keeps the laptops and all the infrastructure up to date (including Windows updates). Therefore I tried again at home but this time with Windows up to date and guess what...it worked on both PC and laptop !
What I did (please keep in mind that all of my laptops and PC's are running Windows 7 - not sure if it works on older Windows versions):
1) Uninstall Kies and the related USB driver it installs (Control panel -> Programs and features)
2) Let Windows install the latest updates (Control panel -> Windows Update) and let it reboot your machine and finish installing things.
3) After you're logged back into Windows just plug your USB cable into the phone and PC/Laptop on any of the USB ports and it works !
Hope this helps !
Regards,
Mike

wtf i update kies software, here the same problem. :crying::crying:
i reinstall Kies more then 3x, but the problem is exist!
i try other usb connection, same problem..
now when i connect my Galaxy S2, same prob.
and all that after i update Kies Software to 2.3.
Where can i found an older Version?
Greetings
---------- Post added at 10:34 PM ---------- Previous post was at 10:17 PM ----------
Samsung Composite Driver is exactly the Problem on Windows 7 X64!

I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys

i try it with only Windows Update Driver that was not the Solution, that was without ADB Support..
I resolve the Problem, :good: if anyone have the Problem further, try this..
- uninstall all Samsung Driver & Kies from your System
- then you need the tool USBDeview
- uninstall with that tool all unused or Samsung USB Driver from your Sys
- Reboot your Machine
- after that clean your registry (example with CCleaner)
- Reinstall or Update your Motherboard System Driver (Only USB)
- Reboot your Machine
- Install Now Samsung Kies again
- again Reboot your Machine
- and last disable USB Debugging on your Phone and activate it again
now you can plug your Device and hopefully with MTP and ADB Support and without Hardware ID Error.
Best Regards

This happened to me since I updated Kies. What works for me:
Go to settings -> more (under data usage) -> USB Utilities -> connect storage to PC -> OK
Windows now does recognise the phone and you can browse the phone as a drive. Kies will give you an error.
Turn off USB Storage, disconnect the phone.
Take out the USB cable and put it back in and Windows should detect the phone properly now and Kies will recognise it too.
this worked for me first time

Flashed rom, new error of mulfunctional USB and not recognized phone on USB. Interesting is, that another phone, but the same type, same ROM was recognized. Nothing from above helped (reinstalled progs, restarts, reinstalled ROM, tweeking in kies)
Helped only reinstalled drivers posted above by gee2012 (SAMSUNG_USB_Driver_for_Mobile_Phones)! Thanks for this.

gee2012 said:
I installed these drivers SAMSUNG_USB_Driver_for_Mobile_Phones and this solved my problems with the ID issue. Here is the link https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Good luck guys
Click to expand...
Click to collapse
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.

had this happen again after flashing a new rom from a full wipe. un installed the drivers then reconnected and fixed the issue.

Zrbyte said:
Big thanks, these drivers sorted it out for me though the ones you hosted have gone from your dropbox I found more easy enough because of the name you supplied.
Just out of interest are those having this problem using an AMD chipset or a gigabyte motherboard? My main PC has both and its the only system I am having this issue with.
Click to expand...
Click to collapse
Funnily enough yes, I am using a FX-6100 and a GIGABYTE GA-970-DS3

Related

Can't connect to Kies with SGS2

Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.

Galaxy S2 no longer detected by computer via USB

As per the title, device manager doesn't change when I plug the phone in, tried two different computers and two different cables, flashed the stock firmware back, and still nothing.
It charges when I plug it in and SOMETIMES brings up the MTP-Initialization logo thing, but never gets any further.
Is my GS2 goosed yet again?
Edit: Tried on my PS3 as well and still charges, but won't ask to mount the SD card or anything, so I'm back to my trusty HTC HD2, wondering whether I should sell the GS2 once it's repaired and get a Galaxy Nexus...
Hah, another HD2 veteran, it's like everyone from the HD2 forum is now here... even the devs. Anyway, may be a stupid question, but are you always trying with the same USB cable?
Disable usb debug mode
Sent from my GT-I9100 using xda premium
Tried two different cables as stated in my OP, and it doesn't matter whether USB Debugging is on or off. I'm taking it back to the service centre after work today, and I'm probably going to sell it after.
I've had the camera go.
I've had it not vibrating at all.
I've had problems with spots on the camera lens.
I think I'm going to put some money to the sale of it, and get a Galaxy Nexus, hopefully the built quality will be at least a little better...
Solution is in the phone
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 32 Bit
Thank you !!!
Unbelievable! Thank you soo Much!
Helps also on Mac 10.6.8
Thanks a lot mate..I was afraid that i'll have to take it to service center. This helped me.
thanks people!...even i had upgraded to 2.3.6 and usb mode just wouldnt work....
this solved that problem though..
Fantastic tip!
It worked! Now my S2 can be detected by the PC.
Thanks a million!
Doing a factory reset after backing up data will solve the problems.
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
SG2-Nick said:
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
Click to expand...
Click to collapse
same with mine. mine still doesnt work with the dialer *#7284# and with debugging off or on. ive unistalled and reinstalled the driver serveral times and nothing and this has happened to me on my hero and my sgs2 dozens of times, its so annoying =[. at one point i manged to get all but the usb storage drivers installed. what else can i do ???
Same problem
Same problem here, tried everything (to my knowledge). Someone told me it had to do with the battery overheating because I had use the charger from another phone. For about 2 days my phone would go on vibrate randomly and started the connection process (like a usb cable was connected). It could do that non stop for a few hours. Now that Im back to my original charger, it stoped, but still can't connect to my pc.
I tried on 3 diff PCs with diff version of windows...
I've tried everythin, debug mode on/off, reinstalled Kies, drivers, did factory reset, but nothing.. when i try to connect my SGSII to Kies, it writes "Current connection mode not supported by Kies".. I'm on Lite'ning rom v2.2..
If you're running a custom rom, why would you want to use Kies ? It's awful. There are so many other apps that have the same functionality as Kies (tho granted not one app that does everything Kies does) that work perfectly with custom roms.
Only reason to use Kies would be if you went back to stock because you wanted official ICS OTA or similar IMHO.
I did a backup with Kies, now my all contacts, sms, videos, music, calendar are in this f***in' backup file.. :| I have an awfull headache Or i can do a restore with another app, will it be compatible with Kies's backup file?
same problem. USB connection to PC will only charge. Recently updated to 2.3.6.
Tricky one.
----------EDIT---------
it worked ok after rebooting my PC. Must just be general crapiness.
Ashtwinks said:
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Click to expand...
Click to collapse
Won't work on my samsung galaxy s2 (ICS 4.0.3) - windows Xp (sweet)

[Q] Windows 7 "SAMSUNG Mobile MTP Device" failed installation

Hi
For some reason I am now getting a Driver Installation Failure error for my S3 when I plug it in to USB on Windows 7. The driver is SAMSUNG Mobile MTP Device, which fails after a long (3 minute or so) install attempt.
This means I can't access the Phone via USB for file tranfers etc, either Windows Explorer or Keis. Though I can use ODIN to Flash if I put the Phone in Debug Mode.
I have tried all sorts. Un-installing the Samsung Drivers, rebooting and reinstalling, and getting Kies to try a driver repair.
It wasn't like this when I started with the phone. Something changed - after I rooted it. I am currently on the Omega ROM 6.0 with standard kernel. For a while I was on 5.1 with Syloa 1.1 and then 1.26. I realized it was wrong when I couldn't copy Omega 6.0 ROM ZIP over to Flash.
I have searched and searched. This seems to have happened to other phones as well but be intermittent. A few other phone on XDA have reported this in the last couple of weeks (so maybe a Microsoft change to Windows 7?)
As a weird related issue sometimes when I plug the Phone into WIndows now I get two removable drives showing, which are "Samsung USB Gadgets" using a 2006 Microsoft Driver... They show as removable drives with no drive in them. Again all my tricks of disabling uninstalling, re-installing etc these seem to make no difference.
Anyway - any ideas / fixes help appreciated!!!
Cheers
So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Now again check in device manager after installation. It should look like the one in the attachment.
I've got the same issue; can't get the MTP drivers to work on my Win 7 machine or my work XP box. Both had the Galaxy nexus drivers on them previously (I think, came from ICS Captivate).
Are you sure USB debbuging is unchecked in settings?
If that's not the problem, you could try a different pc or os (a live ubunt cd for instance) to see whether it's the phone or the computer thats messed up.
Fresh windows 7 install and still nothing. Could the phone be messed up?
Have you tried a different USB port?
Yeah tried all the ports/cables I've got lying around. In safe mode it will install everything okay but Kies still won't connect. :/
Geoff.Costello said:
Hi
It wasn't like this when I started with the phone. Something changed - after I rooted it. I am currently on the Omega ROM 6.0 with standard kernel.
Click to expand...
Click to collapse
Same here!
I also have Omega ROM 6.0 but the problem started BEFORE Omega ROM.
Did you also back up your efs folder using SGS Toolkit 2.0?
I seem to have had the problem after flashing the "insecure image" which one has to do using the SGS Toolkit in order to backup efs.
Ive also uninstalled and reinstalled pretty much EVERYTHING, drivers, Kies, SGSToolkit etc...
I have 5 pc's at home. ALL of them cannot connect to my SGS3, and ALL could connect to my SGS2 a couple of days ago!
tx
Mark.
---------- Post added at 03:12 PM ---------- Previous post was at 03:06 PM ----------
rohan999 said:
So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Click to expand...
Click to collapse
Thanks, but process does not work in this case. Not on 5 PC's in my house.
BTW Kies by WIFI seems to work, but it is obviously very limited...
Try this
This worked for me follow link
tomshardware.com/forum/242140-44-device-refuses-installed-please
rjnolberto83 said:
This worked for me follow link
tomshardware.com/forum/242140-44-device-refuses-installed-please[/url]
Click to expand...
Click to collapse
hi link does not work
it takes me to toms home page...
To fix the problem, follow the next steps:*1) Go to http://www.microsoft.com/en-us/download/details.aspx?id=19153
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium
rjnolberto83 said:
To fix the problem, follow the next steps:*1) Go to microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I've got the same issue and this did not work.
Reinstalling windows fixed my problem.
cure is to wipe phone, dalvik, re-flash rom
rjnolberto83 said:
To fix the problem, follow the next steps:*1) Go to microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en
2) Press the*Continue*button (Near the validation required button)*
3) Press the*Download*button (Near the genuine Microsoft software)*
4) In case that the download hasn't started automatically within 30 seconds, press the*Start Download*button.*
5) Save the file.*
6) Execute the file (Double click on the mouse's left button).*
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.*
That's it, now the MTP devices should work correctly.*
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Hi there
This may work in other situations, but I have found out what caused my MTP to start working again, and it is NOT the computer, it is the phone for 100% sure.
I had this issue on 5 PCs in my home, ALL of which worked fine with my SGS2.
I did a factory wipe, wiped dalvik, and re-installed Omega v6 rom, and it now works on all 5 computers.
I do not know why it started, but the thing I did before the problems started was to use SGSToolkit v2 to flash an "insecure image" so I could backup efs folder. I have a feeling it is related to this, but I do not know for sure, and the maker of that software says 20000 people have used his software without this issue, so it cannot be his software.
Anyhow, by reflashing omega, and wiping the phone, it now works.
Mark.
Worked for me too.. It was the phone.
Mark,
Thanks. I too had Omega 5.2.
I wanted to upgrade modems but found I couldn't connect via PC as I had lost Root.
I too downloaded Version 2.0 of the tool kit and downloaded the insecure kernel and flashed it.
After that I could not get any PC to recognise the phone.
I got Omega 6.0 on wirelessly
But connection problem remained.
So your full wipe worked. The phone is now behaving and connecting to any PC I try.
Thanks
Geoff
Possibly the USB cable?
I ran into this issue as well. When I connected my phone to my (Win7Prof64) computer, the OS recognized and downloaded the drivers and my phone's directory came right up. When I tried the same the next day - I received the "unknown device" message. After about an hour of troubleshooting I learned something interesting - I was using a different USB cable than the one I received with my phone. I connected the USB cable I got with the phone and everything automagically worked again. The USB cable must use another wire that "regular" USB cables don't? Here's a chat with Samsung support regarding the cable:
Gavin: Yes, the USB cable supplied with the device is Samsung recommend and is the Original. So, we request you to use the USB which is supplied with the device.
Doug: will i damage the device at all if i use a different cable to simply charge the device?
Gavin: No, it will not damage the device while charging.
Gavin: But, it can face some issues in connecting in mass storage mode.
Hope this helps!
Here's what I found about about my problem.
Samsung Galaxy S3 does not like USB 3.0 ports on my laptop.
Plugged the phone into the USB 2.0 port and it worked perfect.
Hope this helps out some of you!
The same device on Win7 OK, on XP not.
4 me it happen after Android upgrade to ICS 4.0.4 but only on XP PC. Win7 found new drivers online automatically.
May be XP is to old 4 ICS
One solution I found here: http://androidforums.com/4819200-post7.html however don't want to hard reset my device
Some body can try driver pack 4 all phones here: http://www.mobiledit.com/downloads.htm?show=14
I had this happen on occasion in the past and just now (moved to new laptop). What I have done that works for me is that you open up the details (where it says that it's installing your device click here for more details) and let it find/install all the drivers. Eventually it will fail with the MTP driver, KEEP that window open. Now unplug the usb cable FROM YOUR PC (don't ask me why but this works 100% from the phone side not always) and then plug in again. You'll see the MTP driver search start again and this time it should install.
FIX
1. Download and install the s3 Toolkit here: http://forum.xda-developers.com/showthread.php?t=1703488
2. Don't run it but browse to \Samsung Galaxy S3 ToolKit\drivers
3. Run USBDeview and uninstall everything with Samsung or i9300 in the description (right-mouse)
4. uninstall Kies and USB drivers.
5. Disconnect phone
6. Install \Samsung Galaxy S3 ToolKit\drivers\Samsung_USB_Driver.exe
7. Connect phone.
Tadah!
Solution
Here is the only solution that could resolve the problem for me after days and days of trials and errors.
Just go to device manager and manually install the driver after selecting it from the already available drivers.
over and done.

Hardware ID Missing

All of a sudden my Galaxy S2 has started giving me the Error: Hardware ID Missing every time I plug it into my PC
It worked perfectly fine until today.
I have rebooted my PC
I have fully removed and reinstalled Kies
I have restarted the Phone (including removing the battery)
I have factory reset the phone
It does not pick up in Kies either
Phone otherwise works perfectly fine
We have 4 Samsung devices here:
My SGS2
My Galaxy Tab 2 10.1 Wifi P5110
My Wifes Galaxy Tab 2 10.1 3G P5100
My Sons Galaxy Pocket
All pick up fine including in Kies except for my SGS2
Hi, got same problem after updated to new firmware. Kies only detected ext memory but not internal memory. Everything was fine before updated.
Sent from my GT-I9100 using xda premium
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Larkspeed said:
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Click to expand...
Click to collapse
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
You can as well forget about kies altogether and your problem is all gone.
BTW I hate that terrible app called kies
Swyped from my Samsung Galaxy SII
dtr145r said:
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
Click to expand...
Click to collapse
I did send am email to them but got no answer about it.
For now i'll leave kies off until they fix it.
Oh can I just say your signature just caught me out. I thought my mouse has gone crazy
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
got mine fixed by doing that... thanks sir.. :good:
Yup that fix worked perfectly thanks for that.
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
joelunch said:
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
Click to expand...
Click to collapse
I'm having this issue as well. I updated 4.0.3 galaxy note to 4.0.4 and now my phone isn't recognized as USB only camera.
I'll uninstall Kies and try again.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Your fix worked for me as well. You are the best, thank you.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Can you be a little more specific in your instructions? The way you've ordered and worded the steps is really vague and does't make much sense, especially since the PC must be connected to the internet to install Kies. I'm also confused as to whether I'm supposed to uninstall the Kies on my phone as well, or leave it be.
EDIT: Retried the installer and everything worked perfectly, just make sure the internet is down before you plug in your device.
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Thanks a lot for the solution that was really hard to find. Worked for My Samsung Galaxy Note just in time for the new firmware update
Mine worked for a couple days and now is back again.
Sent from my SPH-D710 using xda premium
Just go into device manager plug the phone in and you should see Samsung drivers appear in usb section just uninstall them restart pc and fixed (you might have to connect your phone a couple of times to re install the right driver after reboot)
Lycoss said:
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Click to expand...
Click to collapse
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
kchiman said:
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
Click to expand...
Click to collapse
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
tdunham said:
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
Click to expand...
Click to collapse
i am sorry i am not quite understand what is Samsung driver suite.
I just go to samsung website to get the latest KIES and download Driver 1.4.8.0 and 1.5.6.0 exe
hardware id missing shown after installing the latest KIES with the default driver 1.5.9.0
then i uninstall the driver from control panel and restart my computer
after that i install the driver 1.4.8.0 (or 1.5.6.0) (Oh. sorry I cannot confirm that the driver version right now as I am not @ home, )
then restart the computer again
before running the KIES
i plug my phone first and let the driver installed.
after driver installed , i remove my phone as usb drive
then i run KIES and plug my phone

tablet usb not recognized with7 64bit

tried the following:
-use other computer(also w7 64bit--»same issue)--both are asus laptops home premium version iof windows
-install official samsung drivers, no difference
-usb debugging on/off with mtp»no difference
-factory reset(4.04 currently)
-Uninstall and reinstall drivers
All in all windows does not recognize this tablet for me. I just bought this tablet,
Something im doing wrong?
The tab charges fine via wall charger
I just want to put files on this tablet with windows via usb.
Please help me sort this out.
Have you tried plugging in the tablet with the drivers being uninstalled? It may work. I've had this problem before but I had Kies installed on the pc and all I had to do was update the program.
Jay Rock said:
Have you tried plugging in the tablet with the drivers being uninstalled? It may work. I've had this problem before but I had Kies installed on the pc and all I had to do was update the program.
Click to expand...
Click to collapse
Yea i did but windows still gives the same "usb device not recognized" . Ill try removing everything concerning drivers and will try again
Ow and btw GTP7510MAYXAR is the model.
http://forum.xda-developers.com/showthread.php?t=1837529
i have the exact same problem. HElluuuup! :crying:
teun3sixty said:
http://forum.xda-developers.com/showthread.php?t=1837529
i have the exact same problem. HElluuuup! :crying:
Click to expand...
Click to collapse
My Windows 7 64 bit system has no problems recognizing my P7510.
The only times when I've seen that error (unrecognized device) is when the cable I was using was bad. I wasted several days fighting that.
The only other suggestion is to plug in the tablet, then bring up the device manager. Right click on the failed device and choose "Uninstall". Disconnect, then remove Kies, remove the drivers, then reinstall Kies and the drivers. Maybe that'll get it recognized.

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