I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
try holding the volume down botton and the power botton??
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
same problem. freaking out, im rooted custom everything. even if sprint gets it back on im still screwed. looking for some xda love right now
Try pluging the phone in to the charger and then unplug it and then plug it in again. I have noticed on mine that sometimes when I plug it in to charge the led will light up like its charging but it wont be charging, it will be discharging.
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
Click to expand...
Click to collapse
wtf
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
Click to expand...
Click to collapse
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
Click to expand...
Click to collapse
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
Ladicx said:
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
Click to expand...
Click to collapse
QHUSB_DLOAD means that your phone is in emmc recovery mode. There's a tool out there for the EVO 3D called emmc_recover which can make it possible for you to flash images to partitions while in this mode. (this is the same tool that is used in the Evo 3D Hboot 1.5 downgrade method). I wonder if the same tool can be used in this case to flash a new hboot?
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
Click to expand...
Click to collapse
Mike, I tried that too. No response to that either. I was rooted but no custom ROM. I didn't make it to the Sprint store on Sunday. I was wiped after spending the day in the sun.
I'll be at the Sprint store in the morning and will let you guys know what happens. I'm using my wife's LTE with my number attached to it right now.
2 more hours until the sprint store opens. argh! I hope they don't give me **** about replacing it.
Related
My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
Click to expand...
Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app
Yesterday my dna died while at a dealership then I went to plug it into my car charger and the led came on to indicate charging. The phone automatically booted into the bootloader at which point I selected reboot phone and after that it went black as if there wasn't enough juice to boot and shut off. Since then the phone won't charge. When plugged into the wall, no orange led comes on to show its charging and after being left plugged in over night I'm still having the same issue.
I've got a lot of important things on there and I really hope there's something I can do.
Thanks :crying:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
zachf714 said:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
superchaos said:
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
Click to expand...
Click to collapse
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
dev/null/ said:
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
Click to expand...
Click to collapse
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Salsbar said:
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Click to expand...
Click to collapse
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
Jaggar345 said:
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
dev/null/ said:
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
Click to expand...
Click to collapse
Cool. Keep me updated. I'm very curious now.
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Salsbar said:
Cool. Keep me updated. I'm very curious now.
Click to expand...
Click to collapse
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
superchaos said:
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Click to expand...
Click to collapse
Prior to disassembling it no, the LEDs never blinked when holding it down and when I tried charging it through my computer USB port it was never detected. Everything seems to be fixed now but thanks for suggestions. I still don't know what happened but hopefully it was just a one-off thing
dev/null/ said:
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
So it does sound like a hardware problem. Maybe I'll return mine and get a new one.
Click to expand...
Click to collapse
Glad to hear your back up. Good job. It could also possibly be that the battery somehow got disconnected. I wouldn't return it unless it happens again. Just try not to let it die and I don't think it will happen again. Or if you drop it, it may also disconnect. But I wouldn't get a replacement unless the issue comes up again.
Sent from my HTC6435LVW using xda premium
If you get a replacement your phone will be unlockable.
Glad you found the problem.
For future reference, my experience when my android phone had died, always plug the phone into the wall. If not, it takes forever for the phones light to come back on. Its happened to me a bunch of times. Haha
Sent from my HTC6435LVW using xda app-developers app
I have an s-off rooted droid dna and i went to flash a new rom today(i have flashed a few before) and it failed twice so i pressed restart in TWRP and the phone shut off and nothing else....
i tried plugging it in to a power source, computer and even wireless charger but nothing.
i have also tried to hard restart it every way possible including pulling the battery quick and trying again.
was hoping someone on here might know something I am missing.
thanks.
Syntax531 said:
I have an s-off rooted droid dna and i went to flash a new rom today(i have flashed a few before) and it failed twice so i pressed restart in TWRP and the phone shut off and nothing else....
i tried plugging it in to a power source, computer and even wireless charger but nothing.
i have also tried to hard restart it every way possible including pulling the battery quick and trying again.
was hoping someone on here might know something I am missing.
thanks.
Click to expand...
Click to collapse
How did you just "pull the battery quick" on your DNA?
From my S-Off BadSeed DNA
trickster2369 said:
How did you just "pull the battery quick" on your DNA?
From my S-Off BadSeed DNA
Click to expand...
Click to collapse
By using a pry tool taking off the back and disconnecting the terminal on the lower right side.
I know this might sound like w/e but have you tried just holding the power button down for a long time?
Syntax531 said:
I have an s-off rooted droid dna and i went to flash a new rom today(i have flashed a few before) and it failed twice so i pressed restart in TWRP and the phone shut off and nothing else....
i tried plugging it in to a power source, computer and even wireless charger but nothing.
i have also tried to hard restart it every way possible including pulling the battery quick and trying again.
was hoping someone on here might know something I am missing.
thanks.
Click to expand...
Click to collapse
Was the battery very low when you were doing this?
I had something similar (but different) happen the other night. I left the phone on a wireless charger and when I got up in the morning, the phone was completely dead. It's possible that I missed the charger and that the phone simply depleted its battery, there is no know I can tell.
I tried several different USB cables, wall chargers, wireless chargers, computers, and nothing would make it happy. Either nothing changed at all when I attached a power source or else the LED would blink on and off but it never gave me a solid charging light. I tried various charging techniques for 10 hours before I called Verizon for a replacement phone.
Later that night, I put it on a different brand of wireless charger and again it did nothing and finally put it back on my google charger at which point it started charging. It ended up charging just fine after that.
Although, it still wouldn't charge on some combination of cables, USB ports, etc. that used to work and that work with other devices.
I suspect that the charging circuitry is flaking out on the phone and somehow the different wireless charger made it reset some internal state or some other voodoo magic happened.
There isn't any great advice here other than to keep trying different power sources and see what is happening with the LED.
crpalmer said:
Was the battery very low when you were doing this?
I had something similar (but different) happen the other night. I left the phone on a wireless charger and when I got up in the morning, the phone was completely dead. It's possible that I missed the charger and that the phone simply depleted its battery, there is no know I can tell.
I tried several different USB cables, wall chargers, wireless chargers, computers, and nothing would make it happy. Either nothing changed at all when I attached a power source or else the LED would blink on and off but it never gave me a solid charging light. I tried various charging techniques for 10 hours before I called Verizon for a replacement phone.
Later that night, I put it on a different brand of wireless charger and again it did nothing and finally put it back on my google charger at which point it started charging. It ended up charging just fine after that.
Although, it still wouldn't charge on some combination of cables, USB ports, etc. that used to work and that work with other devices.
I suspect that the charging circuitry is flaking out on the phone and somehow the different wireless charger made it reset some internal state or some other voodoo magic happened.
There isn't any great advice here other than to keep trying different power sources and see what is happening with the LED.
Click to expand...
Click to collapse
I have tried 4 different charger(Samsung, htc, Googles, and a wireless changer) and i have done the holding power and vlume down.
Syntax531 said:
I have tried 4 different charger(Samsung, htc, Googles, and a wireless changer) and i have done the holding power and vlume down.
Click to expand...
Click to collapse
How long did you let it charge? I'd charge it overnight and try in the morning. If you got the phone from Verizon on contract, go and say the phone just died while charging and won't turn on now. I did that three times when I had a Lucid and I got 3 new ones free...
zinkscott said:
How long did you let it charge? I'd charge it overnight and try in the morning. If you got the phone from Verizon on contract, go and say the phone just died while charging and won't turn on now. I did that three times when I had a Lucid and I got 3 new ones free...
Click to expand...
Click to collapse
thanks for the reply and i did charge it last night from 10pm to 12 today and nothing. as for the verizon thing, i bought it off ebay with a cracked screen so i cant do that haha
how long was it disconnected ( i would leave it for about 5 minutes), and once you had it back on did you leave it on a ac charger(and not a qi one) for at least 12 hours? EDIT: just saw post above it didn't load for some reason lol. Dont hold volume down at first hold just power for for about 30-40 seconds the soft keys will flash then keep holding the device till you see white screen(if you get that) then let go and hold just volume down.
reaverclan said:
how long was it disconnected ( i would leave it for about 5 minutes), and once you had it back on did you leave it on a ac charger(and not a qi one) for at least 12 hours? EDIT: just saw post above it didn't load for some reason lol. Dont hold volume down at first hold just power for for about 30-40 seconds the soft keys will flash then keep holding the device till you see white screen(if you get that) then let go and hold just volume down.
Click to expand...
Click to collapse
i dont get the nav buttons flashing after holding the power button down ( i did it for 2 minutes)
also it was plugged into the htc house charger last night.
the battery terminals where off for at least 5 minutes before this?
reaverclan said:
the battery terminals where off for at least 5 minutes before this?
Click to expand...
Click to collapse
they were off for over 5 hours.
Syntax531 said:
they were off for over 5 hours.
Click to expand...
Click to collapse
Just out of curiosity, what ROM / Kernel were you running when this happened?
Hey guys, I just did an update last night, the update was around 330mb, then I drained my phone completely, charged it, then fell asleep, when i woke up, I removed the charger, and the phone won't turn on. Tried pressing all 4 buttons, tried going to recovery, safe mode, and every other combination of buttons, but the phone won't turn on or even go to the samsung logo or blink or anything. Even if I connect it to the laptop, nothing happens. Screen is off, but even when it is not attached to anything, the phone is hot. Which means it is technically on? I'm thinking of letting it drain til it runs out of battery then recharge it?
Anyone? I tried all combinations, nothing makes it work, not even make the led blink, no vibration. Also, i tried charging it for a few hours, it just gets warm but no charging icon or anything.
Does it get recognized in Odin? You may be able to fix it by reflashing stock
crixley said:
Does it get recognized in Odin? You may be able to fix it by reflashing stock
Click to expand...
Click to collapse
I'll try later. I still don't have odin. But that would probably be my last resort. I don't want to lose all my stuff.
Bu the way, my phone is all stock, no root.
OK so I kept the phone charging and now I tried turning it on, nothing, but the blue LED came on.
Now the blue light is off again.
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
crixley said:
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
Click to expand...
Click to collapse
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
limpbisquit said:
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
Click to expand...
Click to collapse
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
callumbr1 said:
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
Click to expand...
Click to collapse
Tried that. It doesn't work. Oh and now that i tried charging with a wireless charger and still same thing, i guess i can safely conclude it's not the port. Maybe i need to try a charger with higher amps to try and wake it up?
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
limpbisquit said:
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
Click to expand...
Click to collapse
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
callumbr1 said:
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
Click to expand...
Click to collapse
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
limpbisquit said:
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
Click to expand...
Click to collapse
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
callumbr1 said:
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
Click to expand...
Click to collapse
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Would it help if i charge it using a 3.4A charger for a few hours? Maybe that will wake up the battery? Technicians say that because it got to 0% it might have been fully drained and unable to recharge, what they usually do is direct charge a battery but in the case of the s6 edge it's not that easy to do since you have to take it apart...
limpbisquit said:
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Click to expand...
Click to collapse
This is possible, I had the same issue with an iPhone and I had to open the case and charge it externally
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
limpbisquit said:
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
Click to expand...
Click to collapse
Official samsung charger should be enough to get it charging and working. Service centre sounds best option
I charged my phone night before last and I used it in the morning. I left it on top of the bed when I had to do stuff.
I went to get my phone and my wife said it was warm and that she found it under the blanket. The blue notification light was flashing but I could not get the screen to come on via the power buttom.
I cannot get the phone to respond using any methods.
Could my phone have just died in an instant?
Reseat battery, try getting your phone into recovery
echo124 said:
Reseat battery, try getting your phone into recovery
Click to expand...
Click to collapse
I already reseated the battery.
I cannot get to recovery mode with volume up + power + home.
I dont understand what could have happened.
Blue notification light was flashing. I hit the power button to turn the screen on but the phone did not respond.
I pulled the battery and I put the battery back in but the phone would not power on.
No indication when it is charging.
Kies wont recognize it.
Wont power on, at all.
Stock rom with only a few extra apps. I deleted most of my apps when my phone would randomly lock up.
Could be bad battery. Try getting to recovery as soon as you plug in charger.
echo124 said:
Could be bad battery. Try getting to recovery as soon as you plug in charger.
Click to expand...
Click to collapse
I tried to boot the phone with 3 different chargers with the battery in and battery out.
My charger
My wifes S6 charger
My moms Kindle fire charger.
I tried a total of 6 times to boot the phone, nothing.
Could the motherboard be bad?
Could it be hard bricked?
Could be the battery
Could the phone turn on without the battery while being plugged into charge?
I guess no, try battery from another alpha/new one.
kktkaran said:
I guess no, try battery from another alpha/new one.
Click to expand...
Click to collapse
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
svtfast said:
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
Click to expand...
Click to collapse
It can be Display problem, give it to service centre
Im also facing same issue. its totally dead. can't even charge. replaced battery . i think it might be IC issue.
Help!!!
kktkaran said:
It can be Display problem, give it to service centre
Click to expand...
Click to collapse
I doubt that could be the problem because my computer wont even recognize the phone.