Hey guys, I just did an update last night, the update was around 330mb, then I drained my phone completely, charged it, then fell asleep, when i woke up, I removed the charger, and the phone won't turn on. Tried pressing all 4 buttons, tried going to recovery, safe mode, and every other combination of buttons, but the phone won't turn on or even go to the samsung logo or blink or anything. Even if I connect it to the laptop, nothing happens. Screen is off, but even when it is not attached to anything, the phone is hot. Which means it is technically on? I'm thinking of letting it drain til it runs out of battery then recharge it?
Anyone? I tried all combinations, nothing makes it work, not even make the led blink, no vibration. Also, i tried charging it for a few hours, it just gets warm but no charging icon or anything.
Does it get recognized in Odin? You may be able to fix it by reflashing stock
crixley said:
Does it get recognized in Odin? You may be able to fix it by reflashing stock
Click to expand...
Click to collapse
I'll try later. I still don't have odin. But that would probably be my last resort. I don't want to lose all my stuff.
Bu the way, my phone is all stock, no root.
OK so I kept the phone charging and now I tried turning it on, nothing, but the blue LED came on.
Now the blue light is off again.
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
crixley said:
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
Click to expand...
Click to collapse
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
limpbisquit said:
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
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Click to collapse
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
callumbr1 said:
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
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Click to collapse
Tried that. It doesn't work. Oh and now that i tried charging with a wireless charger and still same thing, i guess i can safely conclude it's not the port. Maybe i need to try a charger with higher amps to try and wake it up?
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
limpbisquit said:
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
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Click to collapse
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
callumbr1 said:
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
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Click to collapse
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
limpbisquit said:
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
Click to expand...
Click to collapse
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
callumbr1 said:
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
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Click to collapse
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Would it help if i charge it using a 3.4A charger for a few hours? Maybe that will wake up the battery? Technicians say that because it got to 0% it might have been fully drained and unable to recharge, what they usually do is direct charge a battery but in the case of the s6 edge it's not that easy to do since you have to take it apart...
limpbisquit said:
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Click to expand...
Click to collapse
This is possible, I had the same issue with an iPhone and I had to open the case and charge it externally
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
limpbisquit said:
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
Click to expand...
Click to collapse
Official samsung charger should be enough to get it charging and working. Service centre sounds best option
Related
My gt wont turn on anymore...i thought it might be the sleep of death but it doesnt seem to recognize it when i plug it to my computer and it doesnt show the charging icon...backlight does not come on...dont know what to do...HELP!!
yang1495 said:
My gt wont turn on anymore...i thought it might be the sleep of death but it doesnt seem to recognize it when i plug it to my computer and it doesnt show the charging icon...backlight does not come on...dont know what to do...HELP!!
Click to expand...
Click to collapse
The Galaxy tab usually can not be charged via USB ports due to too low voltage.
Try plugging your GT into the outlet and charging it.
(and yes no charging status lights are very annoying)
Had the same
I had the same problem about a week ago. We had storm and the power went out. My Tab somehow list voltage and went into deep sleep mode. So in the morning when I went to trun it on, it woulndt and I had to connect it to my PC to make it wake up.
yang1495 said:
My gt wont turn on anymore...i thought it might be the sleep of death but it doesnt seem to recognize it when i plug it to my computer and it doesnt show the charging icon...backlight does not come on...dont know what to do...HELP!!
Click to expand...
Click to collapse
Did you try to hold the power button longer then 10 seconds?
fixed (temporary??)
I was able to get it to work again...i visited the samsung website and it told me to charge it for one hour...and then unplug it and then hold the power for 15 seconds...but the same thing happened again after a couple hours of using...the same process works but i think i might send it in to samsung to fix
Hey, my GT10.1 is also behaving the same way. I am not sure what happened but now no matter which wall charger I use, it will not charge my GT10.1.
Even though it does not show the charging indication on the screen, I let it charge overnight. Now I try to turn it on with holding the power button down for like 30 seconds to 1 minute.. still no luck.
It seems like it has no battery and the charger would not charge.
What do I do now.. is there a way to force it into boot or bootloader or whatever?
Thanks!
Try pushing your thumb on the screen and holding power button for like 10-15 seconds. Happened twice to me and hasn't happened again.
Sent from my GT-P7510 using xda premium
zerglisk said:
Hey, my GT10.1 is also behaving the same way. I am not sure what happened but now no matter which wall charger I use, it will not charge my GT10.1.
Even though it does not show the charging indication on the screen, I let it charge overnight. Now I try to turn it on with holding the power button down for like 30 seconds to 1 minute.. still no luck.
It seems like it has no battery and the charger would not charge.
What do I do now.. is there a way to force it into boot or bootloader or whatever?
Thanks!
Click to expand...
Click to collapse
I also have exactly the same problem. Have you got any solution? I tried all combinations. I heard this problem relates to the firmware???? Really hope it is not the hardware. Been stayed blank for 3 days now. HELP.......
http://forum.xda-developers.com/showthread.php?t=1245798
Sigh, I guess the only solution is to send it to a samsung service center...
I got my UPS labels done, but before doing so, I would like to go back to Bestbuy (where I got my tablet) and see if I can just get a brand new replacement since I bought just about 2 months ago.
*finger crossed*
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
try holding the volume down botton and the power botton??
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
same problem. freaking out, im rooted custom everything. even if sprint gets it back on im still screwed. looking for some xda love right now
Try pluging the phone in to the charger and then unplug it and then plug it in again. I have noticed on mine that sometimes when I plug it in to charge the led will light up like its charging but it wont be charging, it will be discharging.
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
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Click to collapse
wtf
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
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Click to collapse
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
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Click to collapse
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
Ladicx said:
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
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Click to collapse
QHUSB_DLOAD means that your phone is in emmc recovery mode. There's a tool out there for the EVO 3D called emmc_recover which can make it possible for you to flash images to partitions while in this mode. (this is the same tool that is used in the Evo 3D Hboot 1.5 downgrade method). I wonder if the same tool can be used in this case to flash a new hboot?
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
Click to expand...
Click to collapse
Mike, I tried that too. No response to that either. I was rooted but no custom ROM. I didn't make it to the Sprint store on Sunday. I was wiped after spending the day in the sun.
I'll be at the Sprint store in the morning and will let you guys know what happens. I'm using my wife's LTE with my number attached to it right now.
2 more hours until the sprint store opens. argh! I hope they don't give me **** about replacing it.
I got this problem. My battery gone on 0% and phone turns off normally.
After that no on.
When connected on charger it come NOKIA logo with vibrate and come windows phone logo and than shut down and repeat.
I tried all solutions over net and not helped me.
What to do?
please anyone? I dont have warranty any more....
That depends... What was the last thing you did on your phone?
Did you try unlocking the bootloader? If so, did you format the disk when prompted? Never, is anyone supposed to format it. If you chose 'Cancel' then theres hope.
I would suggest trying NSS & unlock it...
http://forum.xda-developers.com/showthread.php?t=1721355
this should help...
I was just listen music and it turn off.
Not touching phone.
Zulea said:
I was just listen music and it turn off.
Not touching phone.
Click to expand...
Click to collapse
Leave it on the charger for several hours. If the battery is completely empty it can take quite a while until it is able to be restarted.
8 hours was on charger and nothing.
When connect to charger bootlop is whole time.
Zulea said:
8 hours was on charger and nothing.
When connect to charger bootlop is whole time.
Click to expand...
Click to collapse
Did you update your phone to Tango in the past day or so?
yes few days ago.
Zulea said:
yes few days ago.
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Click to collapse
I had a similar problem after I updated my phone, the battery just wouldn't charge up. I was able to flash the older firmware back on to the phone and it would charge the battery but as soon as I put ANY of the tango firmware's on the phone the battery would stop charging.
http://discussions.nokia.com/t5/Nok...harging-after-Tango-update/m-p/1497166#M16895
http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/Lumia-800-DEAD-CELL-0/m-p/1514892#M18381
I cant turn on phone, how will flash older firmware, any tutorial*
Zulea said:
I cant turn on phone, how will flash older firmware, any tutorial*
Click to expand...
Click to collapse
When you plug in the charger you're phone is turning on but it keeps looping through the boot sequence as the screen eats up more power than it get's. Try using a wall charger to charge your phone, once the screen come on turn it off. You should be able to put enough power about 2% which would be enough to try your phone on long enough to flash it. First try to see if you can get the phone to boot up from a wall charger.
When is wall charger it come to windows logo and turn off.
Zulea said:
When is wall charger it come to windows logo and turn off.
Click to expand...
Click to collapse
Can you turn the screen off before it gets to the Windows logo?
only turn off phone if plug off charger.
Zulea said:
I cant turn on phone, how will flash older firmware, any tutorial*
Click to expand...
Click to collapse
Unfortunatly if you can't get the phone to boot up at all then you won't be able to flash on the firmware
The only solution you have is to send it back to Nokia. I dropped my phone in and was given a new phone which now works perfectly
I dont have warranty soo I gave to local service shop....
They said some problem with battery and will tell em tomorow how much will cost.
Hi all,
My phone cut out at about 10% battery charge earlier and wouldn't turn back on. I thought it was probably just bad battery stats. But now I'm home, even after an hour on charge (and 30 mins on another charger) the phone won't turn on. It also shows up as an unrecognised device in device manager.
Whats weird is that when I first plug the charger in, rather than seeing the blue battery logo, I see an unfamiliar green battery logo as attached.
Has anyone got any ideas on how to fix this? (Tried booting with the volume up and volume down buttons held)
It's also come at quite a frustrating time, I may not be able to reply until Sunday night as I'm off camping in the sticks for the weekend.
Thanks
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
fatalhh said:
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
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Click to collapse
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
loadedscissors said:
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
Click to expand...
Click to collapse
Looks like battery dead....
fatalhh said:
Looks like battery dead....
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Click to collapse
That is the conclusion I'm coming to, sadly there doesn't seem to be a UK stockist of the battery yet, but I guess in the mean time I can see if the seller will honour any form of warranty on the product. For now, I'm back on my old G3 and it doesn't even begin to compare. I loved my Elephone.
Bad luck my friend.....I have a samsung galaxy 2 and one day run out of battery and never awake again....weird things
I think it should be cover with warranty.....Is one year in China
Type a email to Elephone support and they must be assist you because the phone is less than one year in the marketing.
I hope you will have a possitive news from Elephone
Thanks, I'll let you know how I get on.
I have the same problem a while ago with the green thing logo while charging , I even try it on wireless charger but it has the same thing with the green logo of battery ...but luckily it charge normally with blue logo
I have seen this on my screen a few times when I ****ed my bootloader during flashing. Device ended up being semi-bricked. I could not flash via SPtools because my device didn't get recognized. I was able to fix it luckily!
Hi all, sorry for the delay in responding.
So, the first problem was the battery. You need to charge it beyond 3.8v I think to get the phone to turn on, probably better to get it to 4v so you have enough charge stored to use the phone. The phone can't charge the battery below a certain threshold (around 3.7v) so you have to remove the battery and use a lithium-ion battery charger (any phone battery charger), these are available for about £2 on ebay.
In my phone the USB port had also stopped working for data transfer. I tried changing the board with the USB port on to no avail.
I replaced everything but the screen in the end to get it working.
Are/were you on stock OS or had you replaced it with another rom? Just for a bit more clarity of the problem.
I charged my phone night before last and I used it in the morning. I left it on top of the bed when I had to do stuff.
I went to get my phone and my wife said it was warm and that she found it under the blanket. The blue notification light was flashing but I could not get the screen to come on via the power buttom.
I cannot get the phone to respond using any methods.
Could my phone have just died in an instant?
Reseat battery, try getting your phone into recovery
echo124 said:
Reseat battery, try getting your phone into recovery
Click to expand...
Click to collapse
I already reseated the battery.
I cannot get to recovery mode with volume up + power + home.
I dont understand what could have happened.
Blue notification light was flashing. I hit the power button to turn the screen on but the phone did not respond.
I pulled the battery and I put the battery back in but the phone would not power on.
No indication when it is charging.
Kies wont recognize it.
Wont power on, at all.
Stock rom with only a few extra apps. I deleted most of my apps when my phone would randomly lock up.
Could be bad battery. Try getting to recovery as soon as you plug in charger.
echo124 said:
Could be bad battery. Try getting to recovery as soon as you plug in charger.
Click to expand...
Click to collapse
I tried to boot the phone with 3 different chargers with the battery in and battery out.
My charger
My wifes S6 charger
My moms Kindle fire charger.
I tried a total of 6 times to boot the phone, nothing.
Could the motherboard be bad?
Could it be hard bricked?
Could be the battery
Could the phone turn on without the battery while being plugged into charge?
I guess no, try battery from another alpha/new one.
kktkaran said:
I guess no, try battery from another alpha/new one.
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Click to collapse
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
svtfast said:
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
Click to expand...
Click to collapse
It can be Display problem, give it to service centre
Im also facing same issue. its totally dead. can't even charge. replaced battery . i think it might be IC issue.
Help!!!
kktkaran said:
It can be Display problem, give it to service centre
Click to expand...
Click to collapse
I doubt that could be the problem because my computer wont even recognize the phone.