Got the tab a week ago. The front facing camera was working fine, tried it again today and the color was all screwed up. Is this a hardware or software problem? The back camera still works fine. The picture attached was taken from the front camera.
I would think it is a software issue. Did you install any rom or photo software?
Nope. Havent installed any camera apps or messed with any settings.
If you have root, and you can try flashing a fresh rom.
I have exactly the same issue on my Nexus S. Back camera also works fine. I have stock 4.1.2. Never flashed anything else. Phone version is I9023XXKI1. I know it worked flawlessly for months in skype. Then it changed to this weird color mode for some calls and back without any apparent reason. Now it doesn't change anymore. It just stays this way. I tried to change many settings, nothing helps. I'm also attaching image.
This is the only post I found that seems to be the same as my problem. The hardware is different (well, they are both from Samsung) but result is the same.
Hey there,
Everytime I try to activate the front camera I either get a 'cannot open camera' error or just a black screen (even though I can change the settings), sometimes I just get a FC after few seconds.
I tried using different camera application and all I get is a black screen, some application allow me to take a picture but the result is just a completely black image.
I don't know what triggered the problem, it was pretty sudden. I was on CM7. Even after a complete wipe and flashing olympus rom, nothing has changed.
I tried cleaning the cache, rebooting, everything I can think of.
Looking for older threads in the forums didn't result any useful information.
Help would be very much appreciated.
bump?
Have you flashed a full blur ROM yet to make sure it isn't a hardware issue?
Sent from my Atrix with XDA Premium
Lets say I go back to motion blur rom and nothing changes, will it confirm that it is certainly a hardware issue? Thanks for the respond.
I haven't mentioned it but the LED doesn't work too.
Its possible that a cable was knocked loose. If you verify it is a hardware issue, you can void your warranty and take apart your phone to try and fix it following instructions here: http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1
I dropped my phone in some water, and the volume up button was acting like it was always being pressed (really annoying when rebooting as it kept kicking into RSD mode). I managed to disassemble it and clean the button, and now it works great again.
Is the only way to verify is to install motion blur rom? If so, is there any recommendation for a specific rom that might give me the most accurate indication that it's a hardware issue?
Thanks for the quick respond.
I would say that as soon as you have tried a ROM with a different kernel, you have verified a hardware issue.
Changed to motion blur based rom, still dead.
I guess it's a hardware issue.
Btw I dont know why I wrote it's the front camera but I meant the back camera so if it's BACK Camera+LED Light and switching roms/format/hardreset didn't help so it's a hardware problem.
I'll try and contact Motorola since I still have warranty.
Got Camera failed warning... When starting the camera app, it woorks but camera part of screen is black, while I can move icons, but cannot switch to front camera nor trigger shot. After some time warning appears and app turns off... Tried everything I could think of, resetted, cleared app data, reinstalled several fws, cm9, kernels, tried code *34971539# - result is that it shows test title but no firmware info and again it shows test failed and than it turns off... Still, front camera is working only if trying face recognition... Any suggestions? Thanks in advance!!!
i have same problemfront camera have no voltage
if you've tried flashing a stock firmware and it didn't work....
then it's a hardware problem man.. i'm experiencing that one too. i'm waiting for my shipped camera to arrive so i could get mine replaced.
no matter how i flash firmwares, roms, and etc., it doesn't fixed it.
saywhatt said:
if you've tried flashing a stock firmware and it didn't work....
then it's a hardware problem man.. i'm experiencing that one too. i'm waiting for my shipped camera to arrive so i could get mine replaced.
no matter how i flash firmwares, roms, and etc., it doesn't fixed it.
Click to expand...
Click to collapse
so, u gonna replaced yourself?:fingers-crossed:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
tried. It wont use the camera
Sounds like a hardware issue then.
Sent from my HTC6435LVW using xda app-developers app
This is the same error I get on the CM10.1 ROM since the camera isn't working yet... as everyone else has mentioned it's most likely a hardware issue especially if you've tried wiping the entire phone and still have the problem.
Had this happen today. Did you ever get it straightened out?
If I try a photo the flash comes on and will not go off unless I reboot. If I try a video the screen goes black and freezes. I've rebooted, "hard" rebooted by holding power button down, turned off fastboot, cleared data and cache.
I tried CameraMX from the market and it doesn't work.
I did not buy my phone from Verizon. What are my options?
It doesn't matter where you bought it, HTC will warranty it as long as you talk to them like a human and explain the situation while being respectful.
Sent from my HTC6435LVW using Tapatalk 2
Thanks bud. I'll give it a shot. I really like HTC phones I hope this (along with whatever may happen with the warranty) doesn't leave a bad taste in my mouth.
So, I've been resetting, force closing and clearing data the past 2 days throughout the day for the camera. Usually, after I've did a reset the camera will open, but when I try to take a picture the flash comes on and stays on the the app freezes. The led flash will not go off until I do a reset. A force close won't even shut it off.
Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!
It works now. What a crazy problem.
Completely stock DNA with latest ota update. Phone has not been dropped or anything.
Wow, that doesn't make any logical sense. How strange... Glad you got it fixed though!
Sent from my ViperDNA using Tapatalk 2
I see similar camera weirdness a lot when I'm at Best Buy in the best buy mobile section and I've intervened on 10 or 15 exchanges by tinkering with camera and gallery like clearing app data.
You've taught me a new trick in case I ever get to show off for the hot best buy mobile girls.
Sent from my HTC6435LVW using Tapatalk 2
If you have a flash light app and do not turn the flash off this will cause the camer to not start
Recently had the problem (camera won't start, or can't connect to camera). Got the solution here:
http://forums.androidcentral.com/verizon-droid-dna/244680-camera-unable-start.html
Just hold the power button for ~20 seconds til it reboots, and camera works just fine. No loss of data or anything. It's supposed to be the equivalent of battery pull.
Mine too!
bluesamg said:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Click to expand...
Click to collapse
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
shadyabs said:
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
Click to expand...
Click to collapse
Read the thread please. The answer is in it.
Sorry for the necromancy, I'm having the same issue, and no amount of resets, soft or hard, has resolved anything.
I received this phone about a month ago as a total care replacement for a very sad old Droid X that was needing to be put out to pasture. When I first got it, everything worked fine. The camera worked a couple weeks ago, even, but I went to use it today, tapped the camera icon, it briefly opened then instantly closed with a message "Unable to start the camera".
I tried a few more times, force quit, cleared cache, tried again, still nothing. Force quit, cleared data, tried again. Soft reset, tried again, nothing. Held power button for a reset, still nothing. Powered off and back on again, still nothing. Another soft reset, still nothing. Tried 3 other camera apps, Google Camera closed immediately with a similar error message, Vignette just sat there at Initializing Camera forever, and some garbage front camera only selfie app opened but only showed a black screen for the viewfinder.
I did another soft reset, still nothing.
I did a factory reset, and tried again without downloading any of the apps previously installed. Still nothing.
I've tried several more soft resets and cache clears since then.
It's looking more and more like a hardware problem but previous posters in this thread reported fixing similar issues without doing anything to the hardware. It has never been dropped, it has never been wet. It hasn't even been outside in a light drizzle. It's never been sat on, it's never gotten warmer than 109 reported internal temp.
Other than take it to Verizon and whine at them about how the free phone I just got a month ago is a broken piece of crud for no apparent reason or malfeasance on my part (which is probably why they had it on hand to give away, reconditioned my big toe), is there any potential resolution I'm missing that doesn't involve warranty-voiding stuff.
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
natypes said:
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
Click to expand...
Click to collapse
I can't even get that far, as soon as I tap the camera icon, the camera app flashes open for a moment then instantly closes with an 'unable to start' message. The odd thing is that every so often, with no rhyme or reason, it will randomly start working just fine, then not work at all for weeks on end.
Of course now it's so broken, even LED Flashlight apps don't detect it as even having a camera.
i have a samsung galaxy S2 gt-i9100 the front camera works. but the back camera shows a black screen then after 10 seconds says (unknown error occured) even by other apps always a black screen. thanks in advance for any help.
pilot.tun said:
i have a samsung galaxy S2 gt-i9100 the front camera works. but the back camera shows a black screen then after 10 seconds says (unknown error occured) even by other apps always a black screen. thanks in advance for any help.
Click to expand...
Click to collapse
Hey,
Which ROM are you using? If you're using an official stock ROM, then I guess the problem lies in the camera itself. Maybe, the wiring/connection got damaged. In that case, you might have to pay a visit to the service centre.
If you're using a custom ROM, then try to change your ROM and check that it might be caused due to a bug in the OS that you're using.
Regards.
This happens with me too.... I have no idea why this happens....
Sometimes the camera works but it shows while lines instead of pure white...
Check the screenshot below
Happened to me too at the beginning of the summer. Stock 4.1.2 and the camera suddenly stopped, hard resetted to no avail. One time only opening and closing it worked for a split second, but I was never able to reproduce it.
New camera module necessary?